★ 5

This location has an exceptional team! I visited for the first time last week and was warmly welcomed by Blake and Mel. Blake gave me a tour and let me know what to expect during the workout. His enthusiasm was contagious. Taylor, my instructor for the intro class, was attentive, was very clear in her demonstrations, encouraging, and she checked in with me during the entire workout. She is an excellent instructor. I would recommend taking her class. Mel (the owner) exemplifies what it means to be a leader. You can sense that she cares about the success of every single person who walks into her gym. She was present throughout and ready to answer questions and help out as well. Overall, it was a great experience. I’ve never had an experience like this at any other gym. Check them out if you haven’t already. I will definitely be back!

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★ 5

My best place ever!!!!!

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★ 5

Love this place! Awesome coaches and overall friendly atmosphere! Love the workouts!

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★ 5

Great staff and workouts. Best OTF location I’ve been to so far!

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★ 5

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★ 5

Loved it!

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★ 5

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★ 2

I had a very frustrating experience at the McDonough Orangetheory location. I was misinformed about a promotion by a staff member, and when I tried to resolve the issue, the studio manager, Mel, was extremely rude, dismissive, and unprofessional. She refused to take responsibility, ignored my concerns, and created a hostile environment that made me feel unwelcome in the studio. Fortunately, the regional manager stepped in, took my concerns seriously, and issued a refund. While I appreciate the resolution, the poor treatment I received from the studio’s leadership was unacceptable and should be addressed.

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★ 5

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★ 1

Before joining, carefully review their membership cancellation policy. Key points to note:

- 30-day prior notice is required to cancel membership.
- Even if you haven't attended classes while awaiting a refund, they won't provide a refund or extend the validation period.
- Missing a class will incur a $20 no-show fee.
- Classes are very limited, with morning and evening sessions only.
- When I signed up, I took the free 5am first class, they asked to arrive 30 minutes prior, I found myself waiting outside the gym at 4:30am alone gym was not opened. The trainer arrived at 4:55am and started the class promptly at 5am. After the class, she took the time to speak with me, so it wasn't necessary to arrive early on the first day.

Despite these policies, the trainers(Taylor, Nina)and staff are very good and nice

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★ 1

Went to this location twice and both times I have been disappointed with the lack of clarity and organization from the front desk staff and the tight studio space. This location also allows overbooking! Don’t bother booking in advance or calling while on your way to the studio because it is a free-for-all. The studio will claim “we tried to contact you” although there is no evidence of this in your call log. Instead of allowing overcrowding and forcing people to leave they should additionally offer a 3g class (so there is enough equipment for people) Like the amazing Gwinnett classes offer!

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★ 5

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★ 5

Love it!! The people and vibe are amazing. Giving me the type of workouts I need to see results..Update: I've been at it for 4 years and still love it. Rolling into the new year which means Transformation Challenge. Still love coming and still love ALL the coaches and the results I can still see. I'm still a fan

Source: Google

★ 5

Orange theory was the BEST gym experience I’ve ever had. I was a member for almost a year and it helped keep me feeling so productive and gradually stronger. All the coaches were always friendly especially Taylor and Daryl. Due to relocation I had to cancel my membership but I encourage anyone interested to give OTF a try! It’s great for a range of ages and fitness levels!

Source: Google

★ 5

Orange Theory McDonough is great fitness studio! The coaches are motivating, knowledgeable, and always make sure to push you to reach your full potential if you let them. (Always love coach Taylor and Courtney fire playlist btw)

The classes are challenging but. enjoyable, and the energy in the room keeps you going. The facility is clean, well-organized, and the staff is always friendly and helpful.
Always love the variety in the workouts.
As someone with ADHD, I appreciate that the structured workouts keep me focused without getting distracted and since starting my fitness journey with OTF, I’ve made incredible progress and even come off my blood pressure medication.

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★ 4

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★ 5

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★ 5

Really love this place! Very welcoming and friendly! Great trainers and great workout!! Workouts are awesome.

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★ 2

I’m not sure why it’s so difficult to cancel a membership. They don’t answer the phone, emails, or follow through. Once you finally reach a rep, you will need 30 days notice to cancel membership which is understandable. But it takes 2 weeks to reach someone over the phone/email. Please go in person to cancel.

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★ 5

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★ 5

I loved Orangetheory, one of the best workouts with a group I have ever had friendly people great experience, clean facility, very welcoming staff. The trainer really helped while leading the class and make sure that each individual had what they need without missing a beat. I really don’t know how he did it, I definitely have to come back it was the challenge I needed

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★ 5

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★ 5

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★ 5

Awesome gym and coaches - I love Orangetheory! This is the only exercise program I have ever stuck with. Highly recommend!

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★ 5

I love that the coaches want you to get the most out of the workouts and correct your forms when you are just totally doing it wrong. Lol. The coaches are always encouraging me to reach my full potential!

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★ 5

Fun and effective system to assist with a healthy lifestyle!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

This gym and all the staff are amazing. You will get so inspired every time you go. The work outs are hard but the coaches will always show you alternate ways to manage the task. I love Orangetheory!!!

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★ 5

Amazing Coaches push our workouts to another level and provision improved performance and group connectivity

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★ 5

Great workout, great staff, and overall great experience. I’m looking forward to my health and fitness progress with the aide of Orange Theory Fitness.

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★ 5

Great atmosphere clean,friendly staff

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★ 5

I love the fact that each day the workout changes while still providing a full body workout. I get bored easily with workouts and with OTF, that does not happen. I also love the energy level of the coaches regardless of the time of day. The fact that they keep us motivated, encourage us to encourage one another, and they assist everyone when needed is priceless.

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★ 5

Great workout

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★ 5

Great atmosphere!

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★ 5

Great atmosphere to get a good workout in with motivational coaching that is not overdone!

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★ 5

Always a great workout. Been going to OTF on and off for 7 yrs. Lately I've been really off, but getting better.

Visited this site (McDonough, GA) while traveling for work and there is a great energy from the front desk. Very friendly. Very welcoming.

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★ 5

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★ 5

Love the environment, the energy, and the music keeps you hype! Give it a try.

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★ 5

If you want more out of life, this is where you start!

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★ 5

This is one of my favorite places to be! The staff, the members, the workout...all top notch! Everyone should try Orangetheory Fitness!

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★ 5

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★ 5

The coaches are great, everyone was welcoming and I felt really comfortable with everyone even though I was just starting my workout journey again.

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★ 5

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★ 5

5 stars for all the things! Clean gym, super effective workouts, all the coaches are really nice and motivating, and everyone is so welcoming! SO GLAD I joined!

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★ 5

Love the front desk staff, coaches, the studio and workouts! It’s like one big happy family! I’ve made amazing progress on my personal goals! Great experience!

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★ 5

Awesome place

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★ 5

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★ 5

One of my favorite places!! I love the work outs and the staff. I have tried working out on my own but having a plan is so important. The classes are fun and over the years I have developed a tribe there. Having a heart rate monitor keeps me focused on working out at my optimal level.

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★ 5

Always a great workout and I never have to guess what to do. Workouts are different everyday!

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★ 5

Love the workouts that OrangeTheory provide. I workout and I know that I'm doing what I need to get stronger and gain muscle. The combination of cardio and weights with no class being the same means you never get tired of doing the same exercises over and over again. The music is energetic and you leave class knowing how much effort you put into your workout. The McDonough OrangeTheory staff is the greatest from the front desk staff to the trainers. The staff is friendly and helpful and won't hesitate to help you with any problems or questions.

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★ 5

Had a great time. Facility very clean and staff super freindly

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★ 5

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★ 5

Awesome workouts and people!

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★ 5

Awesome work-outs and programs. Amazing coaches that care. You will see results! I’ve been a member since November and can’t imagine going any where else.

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★ 5

Where do I start! Amazing team! Amazing workout! Just amazing! I even travel with my membership to Ohio! Amazing!

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★ 5

Not only was I encouraged I got so much stronger! The classes are always fun, lively, and full of support! Unfortunately I had to cancel my membership because I decided to go with a personal trainer instead for more accountability.

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★ 5

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★ 5

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★ 5

The management and coaching staff at this location are professional and interested in supporting my fitness and wellness goals. Highly recommend.

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★ 5

For me, I love the attention I receive from the coaches, not just me but all of us who need some guidance and a little extra encouragement. The staff has so much energy, very encouraging and friendly! I have seen so much change in my level of stamina since joining . I no longer feel like I am about to loose a lung after working out. We all work out at different levels, getting what we need to become healthier and stronger. The circuit training is ideal for me because my body gets more holistically involved rather than isolating 1 muscle group. It's a 45-60 minute work out that includes stretching which is made up of some yoga moves etc! I've been going to OTF for a year and 6 months and I am not quitting. Let me say that I love the manager, Shanee, our coaches, Taylor, Kiana, Jackie and Nina. The staff is awesome! They all have been so helpful and encouraging.

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★ 5

This is a response/testimonial to any naysayers out there about OrangeTheory.

I am a founding member of this studio and have had nothing but exceptional service here. The coaches go through rigorous training and ALL have to be nationally certified trainers along with OTF "school". The staff (front desk) do more than just exist. They help you with all your questions/needs about membership, retail sales of OTF gear, etc, and NEVER mislead you on what OTF srands for. I challenge anyone who is at the "local chain gyms", to come to McDonough OTF for a free class and then complain that you didn't get a good workout. The science behind OrangeTheory is proven, effective and researched by a board of medically trained professionals, therefore, if you think OTF is misleading, you have obviously not done your homework.

When I started here, now almost 2 years ago, I was weak and not very fit. I am still working on both, but slow and steady wins the race. I have to thank Mike, Jamie, Lauren, Kiana, Megan, Shail, Kai, and my good friend Jodi, who coaches in another location, for the encouragement, support and direction they provide each time they coach a class. There is nothing out there even close to what OTF offers, I LOVE my OTF family, and if you listen to the instruction, give all of yourself in each workout, you WILL have MORE LIFE AND MORE ENERGY! Thank you Emily for all you have done for me by bringing OTF into my life! Love you ALL!

Source: Google

★ 5

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★ 5

Loved my personalized experience here at Orange Theory. The staff was very nice and helpful and enhanced my experience even more. I will be coming back soon!

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★ 3

Great staff, great workouts, but lost 2 stars because the availability of classes is low even on weekends and the price is very expensive with no real incentives or discounts

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★ 5

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★ 5

Great workout! Staff are helpful and friendly and push you to your limits. Very enjoyable with lots of energy.

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★ 5

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★ 5

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★ 5

I’m in town for a few days and the staff was very welcoming and friendly. The workouts were tough but manageable and I burned more calories than my local group session gym back home! I’ll definitely hit this studio up again when I come back into town.

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★ 5

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★ 5

Engaging and energizing environment with a dedicated staff committed to the journey of each individual! Coach Tyree was like a ninja; attentive to me as a newbie, but very much aware of the entire studio-Just when I thought he was ghost, he showed up!!

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★ 5

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★ 5

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★ 5

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★ 5

Everything, the friendliness of the staff, the intense workout, and just the whole vibe of this place. Great job, Orange Theory!

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★ 5

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★ 5

I have always wanted to try Orangetheory. I am so glad I finally did. I love the friendly staff as you walk in. The coach gives clear directions. The workout is a full-body workout and I love that. I immediately signed up after class. I have already planned out my month to workout on the app.

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★ 5

Been a member for 3 years and still going strong!

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★ 5

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★ 5

I love OT. I dont see myself doing any other gym ever again. OT is the truth.

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★ 5

Great overall conditioning!

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★ 5

I love the coaches at OTF McDonough! They are patient, encouraging, and motivating. They make working out so fun! I look forward to going even though I know that the workouts are challenging, but when its all over, i feel like I've REALLY accomplished something.

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★ 5

Definitely the best work out with amazing motivating coaches and awesome music to go with it

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

I 🧡 OTF McDonough 🍊🔥 Orangetheory is more than working out it’s a community of wonderful members working together to live a healthy life! Come in & get started Nancy our studio manager will “Welcome You 👋😃” with Coach Tyree (Marine Built) Coach Kiana (Head Coach) & Coach Taylor (Playlist Specialist) First class is free can’t wait to workout with you! #MORELIFE

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★ 5

Great coaching staff! I came in 3 months ago and hated running- I could hardly keep up with walking at a 3mph speed, now I am able to keep a running/jogging pace the entire class! I can see the effects not only in my clothing fitting better but also my heart health! I love OTF and love the coaches!

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★ 5

It pushes me to do more than what I think I can. It’s always a game of thoughts for me. Coach Tyree is supportive but will push you. Lots of love to the McDonough team! 💛💛

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★ 5

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★ 5

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★ 5

OTF is an awesome workout studio. From the studio's staff with professionalism and personability to the workouts. It is a "must" to be a member even short term.OTF elevates my lifestyle.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

I am pushed each workout and continues for greatness

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★ 5

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★ 5

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★ 5

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★ 5

I'm a Marine vet. that had let myself go with unhealthy eating and very little activity but since joining the Orange Theory of McDonough, I really am pleased. With the exercise routine and encouragement from the coaches I've started eating healthier.

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★ 5

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★ 5

Its a whole VIBE!

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★ 5

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★ 5

6yr in and the rest of my life to go. I am Forever a member!!

Brandie J.

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★ 5

The staff and coaches are all very nice and professional. They make you feel part of the family on your first visit.

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★ 5

Great coaches and staff!

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★ 5

The exercises are always changing up and dynamic. They work every part of the body and I never feel like I'm going into some routine I've done a thousand times. And I get great results

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★ 5

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★ 5

Amazing!! Each time is a heart pumping workout!!

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★ 5

Love the experience. When ever you go your sure to get a great workout

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★ 5

My first OrangeTheory workout was a blast. Hard, no doubt. But I walked out of it feeling like I pushed myself through a well-balanced workout and had some fun during it. I know I will love it even more when I’m in shape!

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★ 5

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★ 5

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★ 5

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★ 4

Very informative and professional with my phone call

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★ 5

This place rocks!! This is not your run of the mill "gym" forget the hamster trail and just working out one body part or not being able to use the weights because of the wannabe body builders with their gallons of undrunk water...At OT you will NEED water!!! Fitness goals will be met here and there is the accountability!! Love this place!!

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★ 5

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★ 5

I am traveling through the country and have to say this is one of the best OTFs I have ever been to. They were very friendly, had a great Covid Protocol and Coach Kia was son point with his instruction and knowledge. So glad I attended during my visit to Atlanta

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★ 1

Sad I can never get a call back on anything I ask about. I even tried asking the Franchise owner why my armband never works when I do two classes in a row, and I guess I’m not important enough for her to respond to me either.

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★ 1

Writing to help others not waste their money or get tricked.
I really wish they would get better trainers. It’s the worst workout I’ve ever been to. I even left early today to get in more of a workout on my own. Trainers don’t help you at all. This is you running on a treadmill, then rowing, then the only part that’s worth anything( the floor workout), but these trainers don’t help or hardly show you what to do. Only once! After that you keep your hand held for so long, it’s over by the time you know the correct way to do. If my armband did not cost so much, $130!!! I would end my membership today. I feel very taken advantage of and mislead. As I specifically mentioned that I hate treadmills( id rather run on my own), and how bored I get doing reputation workouts. I was told 100% it was different every class and would never be the same. Such a lie. :( sad because I’m out of work currently and really wish they would have been honest, as this is the only thing I can afford right now. The gym would have been so much cheaper and I could do better training than any of the trainers I’ve had so far. They could also use people upfront who look like they actually have worked out once in their lives. Does not get you too excited when the girl upfront is 1/2 asleep covered in tattoos with no kind of workout body. The others that work there are overweight. Not very encouraging. Should have noticed that and would have never signed up.
For whoever owns this. Hire some good looking men & women who can showcase what you could look like. Not people who look like they should work at hot topix.

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★ 5

Love the energy and coaches!

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★ 5

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★ 5

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★ 4

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★ 5

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★ 5

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★ 5

Everyone is so motivating and professional. Staff always greet you by name. Coach Kiana plays the best music.

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★ 5

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★ 5

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★ 5

This is one of the best gyms I’ve ever been too. Everybody cheers you on and helps you to stay motivated! You get the feeling of having a personal trainer in a group setting ! They actually push you to help you meet your goals!

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★ 5

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★ 4

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★ 5

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★ 5

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★ 5

I feel like working out with my personal coach.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Emma was phenomenal! She was supportive but NOT overbearing to the point of making me feel self conscious. She was excellent at sensing when I needed encouragement,and made me feel very comfortable prior to and during class. The energy was high and very motivating, which is what I was hoping for in a group class. Instructions were clear and delivered at a good tempo and flow, I also enjoyed having the monitors to reference during the rounds of weight exercising. I also loved the genuine enthusiasm exhibited from the time I entered the establishment, the staff made me feel like we were instant friends. In the end, joining OTF just seemed like the right fit for me.

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★ 5

Great workouts and coaching staff! Love OTF McDonough!!

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★ 5

Great for an intense,upbeat, quality workout!

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★ 5

Wonder place to workout. Love the front desk team and the coaches are amazing. I have tried working out at regular gyms and have never been able to stick with it. This is the first time that I have been excited to go workout. Have been with the McDonough location since they opened in January of 2019. Almost one year! It is a personal workout record.

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★ 5

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★ 5

Workouts are great, best coaches and staff around. You will not be disappointed coming.

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★ 5

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★ 5

I love this place! The coaches are awesome! We are a family who keeps each other healthy and strong. Everyone is so encouraging and helpful. I really enjoy exercising at this gym.

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★ 5

Love the OTF McDonough team. Everyone is friendly, helpful, and welcoming. The coaches take time to watch everyone and ensure they are working out safely and they are encouraging when they do correct you. I've been going regularly for a few months now and I'm so happy I joined this location. Other locations in the Atlanta area can be louder/faster/more intimidating, McDonough is approachable and feels more like a community.

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★ 5

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★ 5

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★ 5

First time going and loved the class and the staff. The other attendees were very supportive and friendly.

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★ 5

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★ 5

I started here when they first opened in McDonough. I needed a new workout routine and wanted to challenge myself. I started as a power walker with absolutely no running experience. After a few short months the coaches and staff prepared me for my very first 5K. I placed 3rd in my age group! The coaches and staff are knowledgeable and motivating. I am thankful for their coaching and guidance which have helped me accomplish my weightloss and exercise goals!

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★ 5

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★ 5

I like that the workout was challenging but not too much. I feel that if I stick with this consistently I will definitely lose weight and achieve my goals.

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★ 5

A great work out with great coaches!!!
Since I started Orangetheory my overall health has improved. I have also met great people who I look forward to seeing during my workout.

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★ 1

If you are already discouraged, a working mom, and a second time new mom again this is not the place. I was already trying to get motivated to get back in shape, so any discouragement was the last thing I needed. I made it to the first 3 classes. I was still not really motivated but I was coming back anyway to get my body back in shape. On the 4th visit I was turned away at the door bc I was 5 mins late!!! For a working mother of two and wife this was very discouraging!!! Not to mention I pay 109 a month just to come there to workout!!!! I cancelled my plan with them right away and never went back there. They are insensitive and don’t really care about YOU, they care about THEIR PROGRAM!!! They don’t get to know their clients, they just want to fill their classes up. Their pitch is that their program is comparable to having your own personal trainer just a cheaper rate per month but a personal trainer would turn their client around at the door that was already discouraged in the first place!!! Save your money!!! Not worth it!

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★ 2

This was my free initial class. Due to holiday traffic and uncertainty of the location, we arrived 5 minutes after the designated requested time of 9:15am. Sarah (who I later found out is the general manager) began to loudly chastise me in front of all the other people that were there and then repeated herself when my friend came in. I asked if we needed to reschedule and she replied it was not necessary. What she said to me in front of everyone was also repeated during our orientation. I felt she could have just said it with the emphasis she stated during the orientation period. I did speak to her regarding how she spoke to me later after the session was over and everyone had left. She initially tried to cut me off with her apology, but I did finish how I felt about her crass customer service. Mike, the exercise coach, was superb! and Ariel was very gracious and helpful. Customer service is very important and no one should be spoken to as if they are a child, especially early in the morning.

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★ 5

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★ 5

Great coaching staff and awesome competitive environment! Everyone pushes the next person to be better! 💪🏾

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★ 5

Love OT it is life changing. The trainer really want you to succeed.

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★ 5

Since joining Orange Theory, my stamina and endurance have improved. Not only have I benefited physically, it has also helped me mentally. Mike, Jaime, and Lauren are the best! #morelife

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★ 5

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★ 5

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★ 5

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★ 5

OT is fun; it’s challenging and it delivers results!!!! Great coaches and staff.

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★ 4

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★ 5

Impeccably place

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★ 3

Competitive environment 🏃‍♀️ and super fun!

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