★ 5

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★ 5

Everyone at OTF has been so welcoming! I have never been one to work out and the coaches push me, but aren't drill sergeants. Morgan has been absolutely amazing with checking in with calls to see how things are going and if I need anything. It's a grind, def not for the weak, but a great team to motivate those who want to be a better version of themselves!!!

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★ 1

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★ 5

OTF has provided me the opportunity to meet people in the community, start and maintain and workout routine, and challenge myself every week. I was skeptical that this style of workout would be for me, as I don’t ~love~ running and had little experience with the rower, but I quickly realized just how addicting these classes are. They are challenging but rewarding, and the classes are always changing so you never get bored!

The coaches here in Pooler are great at what they do and are just great people. The front desk staff make a habit of knowing your name and actually getting to know you. There really is community here! If you are skeptical like I was, just give the free class a try!

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★ 5

I have been going to Orangetheory in pooler since they opened their doors! The coaches are amazing! I have also met some of the best people there too who have now become great friends! I feel like you really get to know the coaches personally and they are always their to push you to do more (heavier weights on the weight floor, increasing your all outs or base on the tread, and using more leg drive/power on the rowers). The challenges, benchmarks and signature workouts keep you motivated and accountable to achieve your goals!

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★ 5

Coaches are amazing! If you want a great HIIT workout OTF is it!!

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★ 5

I go to this Orangetheory location every day and I’m obsessed. The workouts are fun, the coaches hype you up, and I feel so much stronger. I actually like working out now. It’s the best.

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★ 5

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★ 5

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★ 1

You will be charged forever! Even when you stop going. Buyer be ware!!!!

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★ 2

It was cool until they kept harassing me for payment after I cancelled. They were calling and texting everyday even after I told them to take it up with the creditors bc my account had been on hold for two months before I found a new place to live so I cancelled. Apparently the policy says I need to activate it for another month before I can cancel but, sorry I didn't have the money to pay for a gym I no longer live near. The gym was great. The harassment lasted at least 3 weeks. It was absurd. Phone, text and email, every single day.

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★ 5

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★ 1

Don’t buy a membership here… I really enjoyed going to Orange Theory, but it is literally impossible to cancel your membership or even downgrade it.

I really enjoyed the classes, coaches, and community at Orange theory. But when I asked to downgrade my membership almost 5 months ago they didn’t put it through the system. So I called to ask about it, and they said they will fix it. Then another month rolls around and it’s still not fixed. So I go inside the office again to cancel my membership and fill out all the paperwork and it still isn’t fixed. Then I tried it again.

I’ve tried calling, texting their messaging system, emailing, and going in person and my membership still isn’t fixed.

I hate to complain because everyone who works there is great, but when I’ve lost almost $700 for a gym membership I’ve tried to downgrade and cancel many times. It is just disrespectful and makes me never want to come back.

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★ 2

The instructors I went to when I first started my membership were really great and I love the workouts. In fact, I love them so much I was hoping the 35 minute drive would be worth it for an unlimited membership. Unfortunately the drive just was not feasible most days and I went months and months paying full price without every setting foot inside. I put my account on freeze for two months to assess and called (on 3/22) to cancel after the freeze was up. I was told I had to come in person, but was unable to get there that week due to work and other obligations. I was again charged the full membership price of $169. I was charged this on 3/26. On April 3rd, 5 days after I paid the full amount I was able to get to the gym to fill out their paperwork (the fact that you cannot cancel over the phone or online is in itself archaic and likely exists to take advantage of members like in my case) and was told they would review my account and the March payment could likely count as my “final payment.” I just received another charge for $169 and when called was told they never back date the cancellation and this would be my final payment and I was welcome to continue using my membership. The reason I cancelled in the first place was the distance. The last class I attended was September 25th which means they have collected over $1000 now with April’s charge without me stepping foot in their location. I understand rules are in place for a reason, but there has to be a way to better serve your members and not make them feel like they’re being taken advantage of.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 2

I love it at orange theory- but there are no weekend afternoon classes. As someone whose only option is a 4/4:30pm class because of my work schedule, it’s extremely disappointing that they don’t provide that. Debating canceling my membership over it.

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★ 5

This place is great! Love the coaches, variety of workouts, and the heart rate monitoring system. Please create more locations!

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★ 5

The staff is wonderful and the workouts are fantastic!!

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★ 5

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★ 5

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★ 4

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★ 5

I love OTF. Visited this studio a few times…it’s very small but coaches and staff are great. Te is one of the best - the “Te talks” are a beautiful touch when you’re dying on the treadmills and rowers

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★ 5

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★ 5

Nice staff. I love the programmed hiit workouts and the weekly and monthly challenges

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★ 1

Correction I'm very dissatisfied in this location I sent my son for a workout and very disappointed in the program. Please watch watch you sign

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★ 5

I have been attending Orange Theory Fitness for about 14 months and have no regrets! Before I started going I would run 3 or 4 times a week. OTF has helped me drastically reduce my per min mile while running. The physical and mental benefits have helped me with energy and confidence in attacking each day.

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★ 5

Down almost 25lbs and I’m addicted

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★ 5

Love this place always holds me accountable, amazing workouts, and great motivation.

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★ 5

Coaches are great! The studio is in mint condition. The location is very convenient and parking plentiful. Very friendly staff.

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★ 5

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★ 5

Orangetheory Pooler is a great studio to work out at! Everyone is so nice & supportive! They answer all your questions and are very patient and encouraging!

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★ 5

I love coming here!! All of the coaches and staff are extremely kind, helpful, and encouraging! They make it such a fun place to hangout and on the plus get a great workout in!

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★ 5

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★ 5

I get an amazing workout at least 4 or 5 days a week. The coaches and staff are fabulous.

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★ 5

This is an awesome OTF studio. I practice out of state and was passing through. I really appreciated the welcome sign with my name on it. Also, the coach, Ally, and studio manager with both very kind and checked in with me and made me feel very welcome as a guest. Thank you

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★ 5

Love the team at OTF! Def would recommend for anyone who is looking to start their fitness journey or change it up to give it a try!

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★ 5

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★ 5

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★ 5

Pooler Orange Theory is the BEST!!!

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★ 5

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★ 5

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★ 5

Nicest, most personal and engaging coaches. Super sweet and competent studio manager. It’s changed my life.

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★ 5

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★ 5

Awesome place. Very centered on personal improvement and not pier to pier comparison.

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★ 5

Before becoming an Orange Theory member, I used to stress every time before going into the gym about what my workouts would be . I did not have much fitness knowledge and even thinking about going to the gym was stressful because I had no idea what I needed to do that was going to get me to where I wanted to be fitness wise. Now I do not have to worry, it is already planned out for me by fitness professionals. The atmosphere and encouragement at Orange Theory Pooler is unlike any gym that I have ever been to. I would 100% recommend to anyone.

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★ 5

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★ 5

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★ 5

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★ 5

Great staff and a fun environment. The workouts are intense and will push you to the limits. All staff members speak when you arrive and address you by name during your workouts. They really pay attention to your form and will correct as needed. I love this place for so many reasons. Very clean and safe as well. Great location

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★ 5

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★ 5

Great staff, motivating coaches, hype music, and a feeling of empowerment at the end of your workout

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★ 5

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★ 5

My home studio. ❤️ I recently moved away but the AMAZING staff will always be my favorite. If you're on the fence about fitness check them out. I'm lazy and they managed to motivate me even.

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★ 5

Very nice place for working out, hostess and trainer are very friendly and helpful

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★ 5

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★ 5

I love this system. The workouts are challenging and you get out what you put in. The coaches are great and motivating. So glad I decided to join.

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★ 5

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★ 1

Worst OT - very unfriendly and not welcoming at all.

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★ 5

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★ 1

When I first went to orangetheory store in Pooler Georgia, it was so easy to become member right away 15 minutes after I asked the first question. But, it’s soooooooo hard to cancel my membership. It has been 5 months since I requested to cancel. You have to fill out the form online. No employee there will accept cancellation form but it was so fast when you want to join the membership. I never can meet the manager. Any other employee in the store can’t do nothing about cancellation . One way ticket!
I’m so disappointed to this kind of business!

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★ 5

Ashley is the only reason this place gets 5 stars. Sarah (I believe) needs a reality check on how customer service works. You don't hang up on your customers.

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★ 4

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★ 5

This place ROCKS! The Staff is super friendly and helpful, the Playlists are lit, and the coaches are Motivational - Upbeat - And Hilarious!
I have been trying for years to make myself go to the gym on the Regular. With OTF its now just part of my morning routine... Just after coffee. :)

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★ 5

Best gym of all time!! Coach Aly is the best!! Love everything about OTF

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★ 5

Good workouts with an experienced coach, fun classes

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★ 5

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★ 5

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★ 5

OrangeTheory Pooler is a great full body workout with helpful, friendly staff and coaches.

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★ 5

I absolutely love this place! It has changed my life! Love all the wonderful staff and the upbeat high intensity workouts! Thank you Orangetheory love you guys!

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★ 3

Update: Still love the place and its staff, but I find the management a bit disappointing. First of all, I've never got the referral discount as promised. The manager told me it's being taken care of, but after a whole month, I was still charged the regular price.

Now I'm moving and cancellation seems tricky. Apparently, you can only sign up at the studio but you CANNOT cancel your membership at the studio in person. They won't give you the cancellation form; instead you have to email the studio manager asking for the paperwork. I did, but so far no reply to my email. I'll give it 48 hours to see if she will ever reply to me.

It's a bit aggravating. If you can join and complete the paperwork in person, what on earth is preventing them from allowing you to cancel the membership and complete the paperwork in person? None other than making it difficult for you to cancel.

Overall, it's a solid place. I love the classes and really like the coaches, especially coach Ashley.
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First impression is pretty good. Staff and coaches are friendly and have made me feel welcomed. The studio isn’t big (even a bit tight) but they make the space work. The formula really works for people like me—the music, the group setting, the coach really make workout time go by quickly.

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★ 5

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★ 1

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★ 1

Melissa has very poor professional skills.

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★ 5

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★ 5

Coach Ally was so nice and energetic. She made you want to go harder, be better. It was challenging and forced me to step out of my comfort zone. I'm excited to be a part of OTF!

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★ 5

I’ve been there twice. So far it’s been very pleasant.

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★ 5

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★ 5

The workouts are designed to keep you moving at your pace. The coaches motivate you the entire way through.

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★ 5

Friendly staff! Fun, dynamic, motivational workout.

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★ 5

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★ 5

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★ 5

Top notch facility and coaches. Love the app and ease of communication. They really try to make you feel comfortable and coach you through.

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★ 4

Get work outs ,very motivational. A little on the expensive side

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 4

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★ 5

The entire staff is welcoming, extremely helpful and overall amazing! There is no better way to start the day than a hard workout with motivated people that workout with you, laugh with you and push you. I feel extremely comfortable it is a clean environment in these trying times. Come hang out with the 6:15am class!

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★ 5

Loved the atmosphere! Great workout program - pushes you for the whole hour. Staff is very welcoming, helpful and supportive!

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★ 5

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★ 5

-Friendly staff, class times are flexible, maintain a safe and clean environment, playlists are FYE, I get that extra push that I need and heavy social media presence

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★ 5

Staff is friendly, coaches are helpful, and it’s a great atmosphere and workout!

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★ 5

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★ 5

Wow! I have nothing but good things to say. I really, really need good motivation to help me work out and that's exactly what I get at OTF. For my first class, the coach gave me a tour of the building, and explained the whole process step by step. He explained in detail what I'd be doing on the rower, what I'd be doing on the treadmill, and on the weight floor. He also demonstrated each exercise for the weight floor and offered up an option for each exercise. At the end of the workout, he explained everything with my workout summary and my Splat points. I loved seeing my progress on the screen and knowing when to push myself more or when to pull back a bit. I was very nervous and scared at the beginning, but everyone was so kind and encouraging. It really helped me with my motivation. Now I'm excited to go again!

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★ 5

Great place
Extra clean
Good for men and women

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★ 5

Everything! Really enjoyed the class.

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★ 5

My first time coming!! And it was a great experience!! I have been going there faithfully ever since!! The instructors are awesome!!! Very knowledgeable in the training and you will be in good hands! The facility is very clean and organzied; so if you are ready to commit to loosing weight, live a better lifestyle or just to stay fit...PLEASE CHECK THIS PLACE OUT!!

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★ 5

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★ 5

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★ 5

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★ 5

I love the group atmosphere, it really helps me push myself! And the coaches are amazing!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

The staff went out of their way to make me welcome. I came for 3 days and they always said hello and goodbye using my name. Pretty good considering that Pooler isn't my home studio.

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★ 5

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★ 5

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★ 5

I always get an amazing workout and it is never boring! Always something fun that pushes me to be better in my workouts!

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★ 5

It was a great workout. The trainer and staff were welcoming.

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★ 5

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★ 4

It was an awesome workout.

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★ 5

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★ 5

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★ 5

Orange Theory

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★ 5

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★ 5

Friendly staff. Great coaches and clean place.
Hope to visit again soon.

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★ 4

Sweat sweat and not
For the faint of heart

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★ 5

Such an amazing staff! They encourage you to reach your maximum potential but not in a forceful or aggressive manner. They are very polite and positive and meet you where you are in your journey towards wellness.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

The Pooler location is the Best!! I have lots of “ favorites “ there. Can’t pick just one staff member. They greet you by name as you come in the door. They remember that I get the strider. The whole staff is top notch! Family like atmosphere makes it enjoyable, too! They definitely go above and beyond!!! Love this place!

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★ 5

I only took two classes here, but I absolutely loved the experience.
It's a bit too pricey for my likings, as I could get a gym membership for $15-30 and go as frequently as I like.
Although this experience gives you a coach and workout plan, so if you need guidance and have the cash then I say go for it.
I just found it to be too much cardio in the end. I was looking for something focused more on strength training and less calorie burning; if you need to lose weight, then it's a sure fire way to do it!

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★ 5

Great staff... and always a great workout.

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★ 5

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★ 5

The workouts change daily so you never become complacent. The facility is kept in pristine condition and the trainers are truly invested in motivating you to give 100% each and every workout. Last, the front desk staff is always friendly, takes the time to get to know you as a person, and makes OTF-Pooler very inviting and welcoming. Regardless of fitness level, everyone should give OTF-Pooler a try. It is the best OTF location I’ve been to and the best place I’ve found in Pooler to workout!

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★ 5

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★ 5

I truly enjoyed coming to this location! It was my very first time and I felt such a warm welcome. The class was perfect for me, if gave me the encouragement I needed to get going! I thought I'd feel left out, but not even a little bit. I can't wait for my next class! Sign up and give them a shot, you'll be so happy you did!!! I absolutely love this place !

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★ 5

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★ 5

Great staff and great coaches. Fun environment!

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★ 5

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★ 5

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★ 5

I love my OTF family!!!!

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★ 5

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★ 5

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★ 5

Great workout! Great coach. Very excited that they concentrate on target heart rate.

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★ 5

Coach very attentive to her clients. High end technology. Very upbeat.

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★ 5

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★ 5

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★ 5

We love this this place! Amazing Experience!

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★ 5

Great team of people that made me feel like family!

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★ 5

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★ 5

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★ 5

Orangetheory fitness is amazing!!! When I first saw it I was skeptical but it is a whole body workout! We do different things. The staff and coaches there are amazing. I totally enjoyed myself!!! Who can say that about exercise????? Totally recommend trying the free class and see how you like it!

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★ 5

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★ 5

Better than any other Gym... It's fun and at the same time you burn your calories... What else you need..

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

I have had several gym memberships, personal trainers, attended boot camps, but there is something about Orangetheory that makes me want to show up every day! The coaches are amazing and the people have become friends! I never new that I would enjoy working out so much! The coaching, music sets, encouragement, and competitions set this place apart from others! I love my OTF Pooler fit family! Come join us and make your fitness goals become reality!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

I love that the workouts are constantly changing, this seems to confuse my body providing awesome and positive results. Thank you.

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★ 5

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★ 5

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★ 5

Great staff and atmosphere! The trainers make sure that you have all that you need to be successful in your personal goals!

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★ 5

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★ 5

The coaches make this workout the best!

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★ 5

Absolutely love this studio! They have the best coaches compared to any Orangetheory that I have been to. It’s definitely worth going to OTF Pooler will keep you motivated and wanting to come back !

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★ 5

The staff is amazing! Brooke is the best coach! Fun workout and really attentive. I love the variety of moves that target all of my body. And I love that I’m building endurance.

I sometimes struggle with pain in my foot when working out so I often will quit early. But the classes allow me to push past my limits yet I still feel comfortable.

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★ 5

The workouts really make you use your whole body! The music is great and the coaches are wonderful! They are helpful and encouraging, without being overbearing!! I’d recommend Orange Theory to anyone!

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★ 5

I love Orangethoery! I have tried other gyms and other workout classes and nothing gets me more motivated than OTF. I am seeing results, I am improving, and I’m meeting other supportive people along the way. I especially love Coach Natasha and Coach Gemilee!

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★ 5

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★ 5

The coaches and workers are so helpful and positive. This is the first time I have ever been apart of a gym. I was nervous that I would not be able to keep up in class, but the coaches are very knowledgeable and understanding and everyone can work at their own pace. I recommend it to everyone I know.

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★ 5

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★ 5

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★ 5

Excellent place for a great workout.....friendly staff, great coaches

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★ 5

Orange theory Pooler is the best workout experience I've ever had.

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★ 5

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★ 5

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★ 5

Absolutely love this place! All of the trainers and customer service reps are top notch. I'm a larger lady and I was really nervous the first time I came to a class because I thought that I would feel judged by the other patrons and coaches for being so out of shape, but that could not have been further than the truth. I've always felt right at home after that first class. Definitely give Orangetheory a try! Especially OTF Pooler!

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★ 5

I don't know how I haven't left a review yet, but those who know me, know I love my OTF POOLER. I lost 50 lbs in 6 months and OTF Pooler was a huge part of that for me. I love the coaches, the staff...even the crew that attend... they are all so motivating, it gets addicting. If you're looking for a fun workout that challenges you, surrounded by people who geniunely want to help you reach your goals, I highly recommend trying out a class. Tell them Kellie sent you!

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★ 5

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★ 5

Loved coach Natasha and the staff and how they took care of me when I started to feel unwell. I felt no judgement at all during my time there. However, I would recommend jogging or brisk walking weeks before your first class because you’ll be more physically ready for this intense class

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★ 5

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★ 5

Love all of the coaches and the workouts! Everyone is friendly and pushes you to be a better version of yourself! The workouts are never the same and you can definitely see and feel results!

Source: Google