★ 1

Bait and switch sales tactics and predatory marketing. Definitely do not bring your kids.

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★ 5

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★ 5

A great facility with helpful staff. Avoid filming routines here though, a certain level of privacy is needed for the guests.

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★ 5

My wife goes here for her fit rx program thru the hospital. She really enjoys it.

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★ 5

I had a massage appointment with Robin Martin. Robin gave the BEST massage I've had in a long time. She was professional, knowledgeable and very easy to discuss my needs, suggesting ways I could help reduce my issues when working. Her techniques are exceptional and she really helped relieve the tension in my neck and shoulders. I was able to relax my shoulders afterwards, which was a big improvement. I will return for future massages. THANK YOU, Robin!!

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★ 5

Great gym! Tons of classes, friendly staff and very clean. Been a member for 3 years.

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★ 1

They have oversold this facility. You can't get a parking place. If you have a handicap sticker forget it because people park there because no other parking. There should be a max that people can sell memberships when you can't even park to get in. Inside the people are nice but they do not have enough bathrooms only on one floor. You have to wait on machines. So unless you have half a day to work out this is not the place to go

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★ 5

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★ 2

Highly disappointed to call first about my baby swim lessons and be told to come in and fill out the paperwork and tour. Filled out everything and called back in to get his start date a few weeks later and was told I was given the wrong information and that he has to wait another year to start because his age is only during the summer. The front desk staff doesn’t seem to know the correct information, terrible

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★ 5

Greta place to work out. Has everything

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★ 4

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★ 1

Really irritated, we cancelled our account months ago. Just saw that we’re still being charged and we have followed up on this several times with no action. I’ll report them to my credit card if this isn’t resolved ASAP.

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★ 5

Great gym with a lot of classes. Wish there a couple more things every here and there but I can't complain if you add everything together as a package.
I was a $10/month Planet Fitness then Active and Fit Direct through USAA, then also a member of most local gyms in Fayette county. This place has it all....we'll almost.

Compared to just classes at maybe an Orange Theory or Crossfit that can be over $100 a month; the value at Piedmont Wellness makes it worth it. Then add the pool, sauna, locker room, towel service, personal training, community events, and nutrition classes....its worth it if you use your membership.

Wish it were 24 hours, had a smoothie bar/lounge area to hang, more "step master" machines, child care, courts, a little more sq footage and maybe a couple of machines every here and there but overall very good nothing mentioned above is a deal breaker.

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★ 5

This is absolutely the best gym of which I’ve ever been a member. A state-of-the-art facility!

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★ 4

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★ 5

Love this facility!!
@thereal_mrmakeithappen

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★ 1

This gym does not prioritize members. Overpriced for what it is. You will see employees constantly cleaning, but somehow nothing is ever clean!!!!

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★ 4

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★ 3

For the price of this gym the locker room cleaning needs to be enhanced. Including the lockers and floors themselves.

Why has this pack of cigarettes been in the same locker for a week?

Clean your locker rooms.

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★ 5

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★ 5

Pemdas, sacrificial servititude prerequisites tributary Sacred unification absolutely .

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★ 2

Love the facility and the staff is great. The only reason for the two stars is that you can do almost everything you need on their app, but the second you need to either pause your membership or cancel it, you need to come in person to sign a piece of paper. It's very inconvenient, especially if you travel for work, like I do.

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★ 1

The front desk staff obviously don’t enjoy their job! Very unprofessional and unwelcoming. The facility has very limited bathrooms and they stink like dirty smelly fish and the elevator stinks too. When I mentioned it to two people, they both agreed and apologized. One used the excuse that it was because the stairs are being renovated so everyone is using the elevator. Never in my life have I smelled that smell at a gym. Yes, I know this is a wellness center and not a gym but it should not stink like nasty fish odor! The equipment has an odor too! The fitness staff stand behind the counter and chat with one another. They do not walk around during the organized group classes and help the members at all unless you ask. They don’t seem knowledgeable of the equipment and terminology at all.

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★ 5

Great lap pool. Clean locker room w free lockers and well equipped workout area. Friendly staff. Super reasonable day and week pass rates.

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★ 5

Five stars specifically for the pool, I don’t use the regular gym side. Much cleaner pool than other gyms I’ve been to, 25 yard length, and 6 lanes. There’s also a smaller pool to the side that is warmed, and then there’s also a hot tub.

I swim here regularly, and also the bathroom/shower facilities are great and they have a sauna as well.

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★ 1

Need to expand gyms hours on weekend, closing at 5 pm is not good for a gym :’ (

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★ 1

Post covid they got rid of child care services and when you ask they cut you off and say, "they aren't that type of gym." What does that even mean? The quality of the gym and the staff have continued to decline, and you can only cancel your membership in person if you decide to join.

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★ 5

I love this gym. I've been out of the game now for a few years. It's hard getting back into being fit. When you join, you get an assessment with a team member who sets up a workout plan for you based on the interview (your goals, abilities, etc.). It's perfect. There's also an orientation to really get you comfortable with a new place and that's so great for someone who's been lazy for a few years. I signed up for some personal training with Marcus. He kicks my butt in such a great way. So encouraging. I've already learned a ton about how to target the areas I really want to and how to stay motivated. Seriously, best decision I've made all year!

I'm taking some of the oodles of classes they offer this week. So, a bit of strength training one-on-one and some fun group classes (pool, barre, body pump, zumba, aerial yoga!). It's like I've gone to a resort for getting fit and can even use the sauna or hot tub when I'm done. Love it!

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★ 5

I enjoy coming to classes. My goal was to simply get active. They have made this easy, fun, and motivating.

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★ 5

Wonderful clean facilities. Highly recommend.

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★ 5

Love this place!

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★ 5

This is the most incredible fitness center I have experienced! I drive here from 45 minutes away, because no other place compares to it in terms of facility infrastructure , quality, and cleanliness.

Dr. David Bryant
World's Famous Dermatologist
(Registered Trademark)

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★ 2

There is HUGE turnover on management & staff. The TV screens in Human performance class have been broken for weeks. Now that the Human Performance tvs are fixed, tvs do not coincide with workout routine which does not help at all.

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★ 2

I have been going here for 3 year and the quality of the staff and cleanliness of the gym has gone way down.

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★ 1

Waited 3 hours for a drug test. People who came in after me went first. It’s a small place yet they can’t preform a drug test in efficacy. Terrible place

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★ 5

I’m so grateful to have a state of the art facility in close proximity to my home. The center is always clean, the equipment is always operable and it’s rarely crowded. I love this gym!!!

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★ 1

Facility is beautiful but management of the club is sub-par. They have way too many ellipticals and treadmills but don’t have enough pieces of other key equipment and enough free weights. Equipment will be broken for months before it is repaired.

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★ 1

overpriced, the staff spends most of there time chatting with each other and goofing off and are too busy to answer a question or to help with a machine if you need it. also I noticed the floor is not always clean. has hair and dust all over it. I asked one of the blond staffers for help with a machine, she was doing the bench press with her bf staffer while working, so she said "read the instructions written on the machine" not much help.

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★ 5

Great facility!!!

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★ 5

Came for PT, everyone was helpful, very accessible location for wheelchair access.

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★ 5

I took a tour of the wellness center today with Kari. Omg! This place is absolutely stunning. It literally has just about everything you would need in a fitness center. I was sold before we made it to the second floor. My husband and I decided immediately after seeing the atmosphere that we were interested in becoming members. Kari gave us a great tour and answered all of our questions to the tee. I didnt even know about this area.

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★ 5

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★ 5

A state-of-the-art facility that is worth the price. More expensive than the other gyms in the area, but it offer many services that will compliment your needs. It is very convenient if you live in the trilith area.

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★ 5

Includes sauna, pool state of the art equipment, massages rehab, therapy, beautiful outdoor walking trail, great restaurants, wonderful location.

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★ 5

Sleek and sophisticated place for working out and tending to health

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★ 5

Their facilities are so nice and the variety of group classes offered makes their membership fee so worth it. Always a treat to come here and work out.

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★ 5

Love it nice place to physiotherapy.

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★ 1

the lady at the reception is sooo racist!! cannot believe this amazing place can hire someone like her

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★ 5

I have never been to a cleaner facility anywhere. Professional friendly staff.
Only complaint is the awful repetitive pop music, over and over. Too loud. No 12 year olds working out here. They should mix it up.

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★ 5

ONE OF MY FAV GYMS!! BEEN GOING SINCE THEY OPENED!! HIGHLY RECOMMEND!!

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★ 5

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★ 5

A special thanks to Jae for getting me motivated to work hard again. Your knowledge and drive is exactly what I needed.

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★ 5

I mainly use the pool area. Two pools: therapy (warm) pool and a lap pool. Hot tub is nice. The maintenance and cleanliness is great. The women's shower and dressing area has some nice maintenance women. They work hard and do a fine job.

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★ 5

This is a wonderful gym that is very clean and has great staff! It has been a more enjoyable experience with the cell phone policy being enforced.

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★ 5

My daughter and I absolutely love this fitness center. I appreciate the common courtesy the facility is taking to make a more enjoyable approach to everyone’s wellbeing and always there to help with any questions or concerns. I also love how the staff works hard to keep everything clean. Awesome place!

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★ 1

The staff will now harass you if you answer a phone call from your babysitter about your child!!!! They have lost their minds and decided you can talk on your phone. What world are we living in. But you can talk to the person beside you and that is acceptable. Absolutely madness.

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★ 5

I've been coming here for awhile and recently started utilizing swim lessons for my son. The instructors are fantastic and very encouraging. I highly recommend anyone who needs swim lessons for themselves or their children utilize their services!

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★ 1

Signed my kids up for a series of 6 lessons 2 months in advance. The day before the lesson I received a call that the instructor called out so the lesson was canceled. I then was told that they had no record of any of the other 5 lessons I had booked to be reoccurring on a weekly basis. The manager Blake assured me he would assign my child to a new instructor and lessons would begin the following week. The following week when we arrived for lessons I was told there was no record of my child having a lesson when I had received a confirmation call that the lesson was scheduled the day before. I requested the manager and my son who was scheduled missed his lesson during the 30 minutes we waited in the lobby for Blake. When he came out he had no sense of urgency, didn't address me, and chatted casually with the employees before coming over to me. He told me he had called an hour before the lesson to advise the instructor had called out. I missed the call because I was loading kids in the car for the 40 minute drive. No message was left. At this point my daughter burst into tears and began sobbing. She was a child who had been disappointed 2 weeks in a row and was in a swim suit and goggles ready to go. Blake apologized and suggested we return the following week. I confided that I had very low confidence after being canceled 2 weeks in a row and I didn't want to stress my children out and play with their emotions every week. He offered to refund our money so we could take our business elsewhere. I was flabbergasted. I requested contact from the director which he said would happen within 2 days. 6 days later and no one has contacted us. We were repeat customers and didn't have any issues previously. My daughter is devastated and I am currently looking for an alternate facility. I am also a member of the gym and service seems to be going downhill in every aspect. There were no wipes or cleaning rags to sanitize equipment on my last visit and the locker rooms were dirty. Regional management should really take a look at this place.

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★ 1

Be advised that if you have Anthem BCBS, unless you've met your deductible, you will pay $346.32 out of pocket per visit for physical therapy. There are other facilities in the area that will cost you $30 per visit. This facility will charge you $30 copay on your first visit and if you do not do your homework like I failed to do, you will think that this is going to be your cost, only to receive a huge bill after your first few visits. Unless you have money to throw away, choose a different facility. Piedmont is so very overpriced.

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★ 1

If I could, no stars. This is for the personal trainers only. I've waited for weeks to have a trainer call me to set up training. Of course, they took the money at the get go, and then nothing. I've called at least 5 times to get set up. The lack of customer service is something also. Please go elsewhere for personal training. Just a bunch of a******s.

I have contacted managers twice and they are a good portion of the reason I won;t go back.

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★ 5

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★ 5

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★ 1

The membership is expensive, and for a expensive membership they barely turn on the AC so its hot. Im already sweating after a light warmup. unbelievable. Do better piedmont. for the amount that the membership is yall should be blasting the AC.

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★ 5

State of the art business for physical therapy, exercise etc. There's a pool and a large number of exercise machines with friendly, qualified staff

Really an awesome 😎 place to be!!!!

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★ 1

They do not answer their phones. :(

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★ 5

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★ 5

Amazing gym. Very clean and new equipment

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★ 2

The only good thing about this gym I've noticed is the staff. I found the gym layout a bit odd and the weight section is lacking/small when compared to other gyms in the area. More of an emphasis on cable machines and cardio than weight training. Membership price is very high and if you wish to use the CrossFit training equipment on the first floor you'll have to pay another $100+ more a month. Gym policies seem a fair bit outdated even thought it's a fairly new gym. I looked to bridge my membership for 6 months, it was initiated on 1/25/22 and I was charged 81.00 on 2/6/22. It's always odd to me that when you start at a gym the first payment is processed THAT day but when it comes to cancellation the gym requires 2-4 weeks of notice to "process" a cancellation or bridge request in 2022. You can't call in to cancel because you need to physically go to the gym to sign a piece of paper which is ridiculous when any sort of needed signatures can be done via email today. It seems gyms like to take advantage of customers versus being sensitive to members bank accounts or member retention. I'm sure they will say "sir our agreement says X number of days-yada yada" to process a cancellation. We all get it, you're banking on members ignorance, that doesn't make it right. My previous gym was worse than this one in that regard as they required a snail mail cancellation notice, but same bs different gym.

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★ 5

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★ 5

My wife and I recently joined and have had a wonderful experience so far. First, the staff is top notch, friendly, and professional. Next, the exercise equipment is awesome. You can download an exercise app which works with the exercise equipment to track your progress. The pool/hot tub area is excellent. The sauna is also very nice. and the whole facility is extremely clean. Overall, a great place to exercise.

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★ 5

A triumph for human performance

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★ 1

My children attend swim lesson there. And every time I take them there is a problem with the scheduling the swim Instructors are amazing. But the front desk/ whoever is responsible for making the schedule is horrible.

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★ 5

My husband and I have been members since it opened and have been pleased every step of the way. The staff are helpful and the facilities are spotless. I love that you reserve swim lanes so you're guaranteed a spot!

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★ 5

So totally love this place!❤
My husband and I joined 3 months ago and everything about Piedmont Wellness is amazing!
The gym is fabulous, the classes are great and the customer service is always so kind, friendly, respectful and accommodating! Definitely enjoying every minute of staying healthy!🤸‍♂️🎈🎉

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★ 1

Ive been a member since they opened. But had a baby six months ago. I phoned today and asked about taking my child to swim with me and was told no, not until she reaches 4 years old for swim lessons and I cant pay to get her a membership till shes 6 years old. But they also are not providing childcare for me to swim. So basically paying $160 to not be able to use facilities I pay for. Piedmont, you need to get your act together. Either let me pay for her to swim with me, or provide the childcare advertised and supposedly included in my monthly membership fees, because current policy is ridiculous.

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★ 5

Good gym

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★ 5

Stellar facility! The staff is very professional and truly care about the well being of their members. I feel safe coming to the center because they are always on top of their game when it comes to cleanliness.

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★ 5

This is truly an amazing to workout. The staff keeps it very clean and sanitized. I highly recommend! Just truly awesome!

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★ 5

The Piedmont wellness center is top notch! Always clean and they continue to keep up with the covid protocols to make sure people feel safe and comfortable. The staff there are always so friendly and engage with you. They learn your names and they truly care about you and your safety!

I see some not so good reviews on here but I must say it’s all written in the handbook and explained very well. I’ve never had any issues with the gym or the staff. They all are exceptional! Blake and Matt hold the gym to very high standards and it shows!

The gym equipment it top of the line and they have some unique equipment that you won’t get anywhere else in the area! They have tons of group exercise classes and you have to try the Trip out! Even if you don’t like cycling, you will love it! Overall, if you are looking for a welcoming, clean, and great equipment in a gym! This is the place to go! Take a tour and I promise you will fall in love like I did!

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★ 5

LOVE the Wellness Center!!! The classes are challenging and current, instructors are excellent (and fun!), and the facility is bright, open and clean. Love that you don't need a lock for the lockers or a towel.

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★ 5

They are the best of the best. From the first person you meet when you arrive to the last person you see on the way out. Clean, orderly, COVID-19 safe, I’ve never been to a better facility anywhere. Not gonna bash any other place but I’ve been a member of most all of them. No facet of the operation that is not stellar. Piedmont is a rare jewel when it comes to health and fitness centers who unquestionably is doing it all and is the Best!!! SIMPLY TOPS!!!

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★ 5

The Piedmont wellness program have been a great motivator that changed my lifestyle. I’ve become disciplined with the group workouts and focused on my daily food plan. Thanks to this program.

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★ 5

My family has been coming to this center since it opened! Being an all access member we are able to get the full benefit from this wonderful wellness center! From the Human Performance area, classes upstairs, equipment, and how they have it all organized, you can’t beat it! They have done such a great job keeping the center all clean throughout these unknown times. Our family feels so blessed to have such a great place with phenomenal staff that truly care about their members.

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★ 5

Facility is A+++ and the staff is even better. Much love to the best staff in the land!!!

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★ 5

Fantastic facility.

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★ 5

I love this facility! The name says it all. It is a wellness center that emphasizes total health, rather than simply working out. The staff is fantastic, the facilities are top-notch. I highly recommend this training center! Keep up the great work!

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★ 5

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★ 4

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★ 5

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★ 5

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★ 5

I really love this facility ! The staff calls you by your name , and it’s well maintained and definitely state of the art!

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★ 5

I am so thankful to be a part of this great family. I GET to do this most every day. The staff and the facility motivates me to want to get up crazy early most days to come and take full advantage of all the Center has to offer. My top three favorite things about PWC:
1) Friendly, engaged and professional staff
2) Clean, sanitized and comfortable environment
3) Variety of options to choose from to optimize my fitness experience

Thank you to the staff who go out of their way to make this an inviting, safe and pleasurable place that I want to come to every day! God bless! MJ

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★ 5

Great atmosphere and EXTREMELY clean. I love that the swimming pool has signups, so you can guarantee your lap swim workout. Staff are super friendly and I love the location!

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★ 4

The facility is clean and well maintained. The personal training staff are helpful and friendly. However, the price of membership is steep if you don’t work for a company who helps you subsidize it ($80/month). That wouldn’t be an issue if there weren’t so much of a push for programs that cost extra on top of that. I participated in one program that challenged participants in groups of 10 to earn points and compete. However, once the competition began, the teams were much larger than had been advertised and unbalanced. When I emailed to voice my concerns, I was dropped from the program even though this was not what I was asking for. The director seemed like I was bothering him with my concerns. I was reinstated in the program after speaking to the staff, but this had made me leery of doing other programs with the facility.
Despite this, the classes that are included in membership and the instructors are first class. I will continue to be a part of the facility due to the fitness instructors, included classes, and the care of the fitness staff.
One additional note: there should be restrooms upstairs!

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★ 5

Piedmont Wellness Center is a bright spot during this pandemic. They take great strides for safety to ensure social distancing and impeccable cleaning. Staff/class instructors are friendly and knowledgeable. Recently did a PACT challenge consisting of teams competing against each other which was challenging for all ages and fostered comradery. I love the huge variety of free classes for all ages and abilities, which makes membership an exceptional value and a smart investment in your health.

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★ 5

I was a member at the old Piedmont fitness center near the hospital, followed them to the new wellness center, no regrets. I have been to many gyms and have never seen this variety of equipment and classes, The instructors and staff are the best in the business, as are the housekeeping staff that keep it spotless. I am a spin fan and enjoy the Trip room, which contains a wall-size immersive video screen and sound system for the many challenging rides. Bikes were reduced from 30 to 9 for covid. Distancing measures are in place throughout the gym, as are sanitizing wipes and sprays, helping to keep it covid-free. The gym was closed for around a month in May 2020 to establish covid protocols, and since then is a highlight of this pandemic, providing a safe exercise facility to maintain physical and mental health. Thank you Piedmont Wellness!

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★ 5

I love working out here! They have so many classes to choose from and the instructors are phenomenal!!

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★ 5

I have been a member of this facility since it opened in 2019. The facility is very clean and every staff member is fully committed to keeping the place sparkling. The members are also very active in maintaining the cleanliness of the equipment after they have used it. I have felt very safe there even during COVID. The staff is very professional and always willing to help you with meeting your fitness and health goals. They are supportive and not judgmental. All are welcome at Piedmont Wellness not only by the staff but by fellow members as well. There are many
classes offered to all members to provide a variety of options that assist individual's with their fitness journeys. The instructors of these classes are simply outstanding. The only negative I can provide, which is not a huge deal, just an inconvenience, is that there are no restroom facilities for us on the workout floor. The restrooms are all located on the lower lever. Kind of narrow thinking on the part of facility designers. I whole heartedly recommend Piedmont Wellness Center to one and all.

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★ 5

Excellent place

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★ 5

This is the place to be if you’re looking for a clean, good quality professional gym. The staff is very friendly and knowledgeable and also attentive. Plus you’ll get your money’s worth. Did I also mention how clean the facility is!

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★ 5

I enjoy working out here. The staff is very attentive and friendly. The center is very clean. I highly recommend.

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★ 5

This place is awesome! Very clean. And the staff is wonderful. I highly recommend.

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★ 5

Very happy with my membership at Piedmont Wellness Center!!! Very clean, well maintained with a very friendly and helpful staff. The wide range of equipment and classes at the facility offers something for all levels of fitness. Staff is eager to help those just getting started or those who want to try something new.

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★ 5

I felt right at home when I first came to Piedmont. Full of friendly people who work there and they really care about cleanliness. If you are in need of assistance with equipment, trainers are always there for you. Very good experience.

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★ 5

I've been coming here for over a year and I have yet to find a more clean and efficient place to work out. We are complimented on a daily basis. The fitness staff is awesome. They are very knowledgeable. The Human Performance trainers (Tavon&Jeremy) are phenomenal.

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★ 1

Daughter joined gym and on last visit informed front staff to terminate contract.She was informed that it would be cancelled. 3 months later charged $100. I spoke to gym and was told they would refund the $100. Now told they won’t refund because a form wasn’t submitted. A form that was not mentioned to my daughter or me in either discussion. That is what a $100/month gym membership gets in today’s world.
(Note: there are numerous reviewers that have experienced cancellation difficulties. It appears that their policy is to verbally grant cancellations then mention the form requirement after subsequent payments are collected.)
Update: Spoke to Blake. He stated its my responsibility to know a form is required because its policy. He said the employee I spoke with did not mention a refund or confirm cancellation, and I had to prove she did. And, lastly, he said Google Reviews are not important or indicative of their customer service.

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★ 5

I enjoy coming to this gym.... so many great classes and great instructors...

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★ 5

Fantastic gym, friendly staff, and kept super clean. The gym has machines, free weight, rubber weights for Olympic lifts, pool, and sauna.

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★ 5

The staff is exceptional, attentive, and I love the cleanliness of the Gym. Always a smile and welcome when I show up. 😊👍🏻🏋️‍♀️

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★ 5

Best gym ever!!!

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★ 5

I love this place! Everyone is really personable and beyond helpful! It is always always clean and everyone has a smile on their face! I enjoy the path surrounding the gym as well and the variety in music. I appreciate that the gym stayed open and cautious affiliated with piedmont during COVID. I work for piedmont and I find it very helpful to work out during this time!

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★ 5

You definitely get your money’s worth from Piedmont Wellness Center. Friendly, professional staff who are always there to help and answer questions.An array of classes that are geared toward various fitness levels.if you are worried about cleanliness don’t. The Center employs a full time cleaning crew. They along with the Fitness Instructors are constantly cleaning throughout the day.I highly recommend this center for all levels of fitness and ability.You will not be sorry. Excellent management team who cares about their members.

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★ 5

My wife and I have been going to this gym since it first opened. Exercise has recently become a big part of our lives so we’re typically there 5-6 days out of the week. It’s a second home lol. Staff members are dope, facility is always clean, and the equipment is nice! As much as the gym has grown in membership over the past year, I still have yet to go to the gym and not have access to the machines/squat racks I need to use.

I would give 6 stars if I could! 💪🏾

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★ 5

Great staff and very clean facility. 👌

Source: Google

★ 1

Let me start by saying that at the beginning, Piedmont was great...new gym, new shiny equipment, cheerful staff...and I was enamored and hyped to go in and workout 5 days a week...but the longer I went there and was a member the more things I began to notice that I did not rub me the right way. Fortunately I have my own private place to workout so I rarely use the gym and will be ending my membership at the end of this month. However; I think it is important to share my personal experience with people looking for a gym. The integration of physical therapy is absolutely awesome and standalone very beneficial for people looking for PT care that delivers results. I love how they integrate wellness and exercise which is what many smaller clinics need to be effective in treating their clients...however..overhead cost of equipment for many smaller clinics is a huge factor...the gym side standalone however left a really bad aftertaste in my mouth. The first thing I noticed was the first unexpected increase in membership dues within the first two years of operation. The second thing I noticed was a decrease in staff circulation and engagement with members. This is not to say there is zero engagement, but that they tend to engage with only select few members. There are only a handful of fitness staff that are incredibly personable and 3 front desk staff who are actually super nice and greet each individual member by name which is awesome...the third and final thing I have to mention to is a surprising lack of professionalism from a gentleman who I believe to be the head of personal training...short guy with buzz cut. Out of respect, his name will be left out. While helping out my fiancée and her friends at the gym in the squat area, he approaches us and disrespectfully interrupts us and says "no personal training or further action will be taken" loudly. I was embarrassed..not for me... but for him since it was a display of his true colors and lack of professionalism in the work environment. That being said, I kept my composure and just worked in with the group. Let it be noted that there was no financial compensation on my end , and there are other noticeable times when other members did this and the same gentleman either didn't notice or just turned his head. Without pointing fingers, all I can say if this is a policy, enforce it equally and do not target specific individuals in favor over others. The absolute final thing I noticed lack of equipment maintenance, especially the cable machines. Hopefully this is or has been rectified for safety of the current members.

I hope this sheds incite for those looking into a gym, not as a means to persuade you or sway, but just want to share my personal experience so you can approach it and make an informed decision before signing on. Hopefully the gym has improved because it was a good gym at the beginning. They did tend to become a little lax on enforcing social distancing, but hopefully they are back on the ball with that too.

Source: Google

★ 1

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★ 1

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★ 5

Very professional

Source: Google

★ 1

be very careful in signing up with this place. they will steal your money. i signed up with them when they ist open. i was having the payment come out my account. it was on a month to month bases, so i can cancel at anytime. then covid hit, and i stopped going in april. i went to cancel my membership because of covid. they told to just bridge it until september to you can just come back. well september came and covid is still here. so i never be back. well i checked my checking account and today they took out $258 out my account. i was mad but since i have not been there i thought i would bet my money back. but they said no because i didn't offially cancel. they billed me from september til today without saying a word to me they just STOLE my money/ i wold tell you its not worth what they charge go somewhere else

Source: Google

★ 5

I have been taking physical therapy to improve my walking and stamina. What a HUGE difference after only three sessions. Ashley is great!

Source: Google

★ 1

Due to COVID, I decided to cancel my membership earlier this year. They would not let me cancel over the phone. So I went in person, only to be charged again anyway. I called to investigate and they said that I did not cancel and was therefore charged again. I told them I cancelled in person, and if they did not believe me, that they could check their security cameras. I disputed the charge through my credit card company thinking this would all be over. However, I just got notified today that my dispute was denied because piedmont still claims that I did not cancel. I will not rest until you refund the money you stole. Why are you making this so difficult?

Source: Google

★ 5

Excellent facility, proffesional trainer.

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★ 5

Great facility with caring and professional people.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 4

Staff was very friendly.

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★ 5

State of the art facility, awesome staff, creative and effective classes.

Source: Google

★ 5

Real people of all ages and races working on their hearts, bodies, minds and souls!!! Oh yeah some really Beautiful bodies are here!!! 😬

Source: Google

★ 5

Source: Google

★ 5

This place has a clean, open design with friendly staff. Its a great place to work out.
They also have dedicated space on the second floor for physical therapy patients and staff to conduct scheduled sessions.

Source: Google

★ 5

Wonderful

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★ 5

The fitness staff is the best and the facility is outstanding. You will have to experience it to believe it.

Source: Google

★ 5

Great place

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★ 5

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★ 5

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★ 1

January 2020 I visited the Piedmont Wellness Center. I wanted to enjoy the sauna. As i walked in I noticed 2 people completely dressed in the sauna!!! I could not believe my eyes. One person was even on his iPhone. I put my sauna towel on the wooden bench and added some water to the hot coals. One of the folks with the iPhone I think took a picture of me. I can not believe that they allow people in the sauna completely dressed!!! I have NEVER witnessed this in my entire life. Filthy clothes and sneakers in a humid sauna. Good luck not catching some infection in their. This is a pure health concern - not to mention a privacy concern: people taking pictures in a sauna!!!! That was my first and last visit.

Source: Google

★ 4

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★ 5

A wonderful place. it has everything a gym need above And beyond

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★ 5

Best gym around hands down

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★ 5

Brian is the best PT in the land!

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★ 5

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★ 5

Incredible

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★ 4

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★ 5

Love it

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★ 5

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★ 5

Wonderful is the only word to describe this place.

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★ 5

LOVE IT BEAUTIFUL AND AWESOME

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★ 5

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★ 5

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★ 5

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★ 5

Nice new facility with friendly and knowledgeable staff!

Source: Google

★ 5

Awesome!!!!!

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★ 5

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★ 5

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★ 5

Source: Google

★ 5

Beautiful facility

Source: Google