★ 3

I really love the Y and I've been going here for just over a year now. The staff is great but there have been more and more issues lately. The front door says the front desk hours open at 4 AM but nobody shows up until 6:30 or 7 now. The 24 hour access door was broken last week and I wasn't able to workout that morning because nobody was there to open the door. There was no email correspondence or text blast sent out notifying members that the door was broken so we all drove to the gym without knowing there was an issue. Later we saw there was a FB post about it but who checks FB to see if the gym is going to be open? I made a comment on the post and instead of addressing it, they just deleted the post and didn't own up to it.

Also, it seems the CrossFit class has become more and more possessive over equipment and locking away chalk and certain weights even though we pay the same membership as they do. Why do they get access to these things but the rest of the members don't? I've also heard other members complain about being bullied out of their space to make room for the CrossFit class which doesn't seem fair because, again, we all pay the same membership.

I've been trying to call the office number during the day to talk to someone but nobody answers. I know all of these things seem small but they keep piling up. When are we going to see some improvement or at least address these issues? I hate to make this review because the Y is the best option for strength training in town but I feel like I don't have any other options to get answers.

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★ 5

I love the Y! The staff are friendly and helpful and the regulars are all good people. I've had nothing but good experiences here

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★ 4

Great Gym… Only concern is at night where it seems the exit door does not lock correctly and unwanted guess or non members continue to come in and work out.

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★ 4

Needs more cleaning stations you can tell she’s me equipment aren’t cleaned often

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★ 4

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★ 5

Great Senior exercise class at 10 AM.

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★ 1

Completely inconsiderate and unprofessional. They waited until 2 days before school started to inform the parents they could no longer bring the kids for before and after care knowing that there are no other options for child care in Richmond Hill. They said it was due to scheduled construction, if it was scheduled why wouldn't you communicate that with the parents well ahead of time so we could try to make alternate arrangements for our children. I e-mailed the staff and have yet to receive a response.

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★ 5

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★ 1

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★ 5

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★ 1

Pulling my grandson out of there ,suspecting there is bullying going on seems like people that are in charge don't seen to care no one ever answered the phone and when they do the don't care to find out what is going on

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★ 5

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★ 5

Clean and friendly facility

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★ 5

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★ 4

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★ 2

Small and smelly. Hard to find enough weights. Nice people tho

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★ 5

The unfamiliarity of my first visit disappeared thanks to the guidance of our sweet staff member, Barbie.

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★ 5

Very nice check in from Justin. Took some time to show us the offerings at the facility.

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★ 5

Nice facility

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★ 5

Great place.

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★ 5

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★ 5

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★ 5

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★ 5

A great place to exercise, with lots of equipment and group class options.

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★ 1

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★ 4

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★ 5

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★ 5

Great place, nice people.

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★ 3

Asked about swim lessons for my son, found out he needs to be a year. I said ok no worries. Nothing bad nothing positive. Girl who answered was nice.

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★ 5

POUNDROCKOUT with Rachel was a 45min fun filled sweat sesh with some great music that definitely helps to get the heart pumping and get you in the moment. This is why you should also jump in and POUND away...
PoundRockout Workout is
a full-body workout that combines cardio, conditioning, and strength training with yoga and pilates-inspired movements. Using Ripstix®, lightly weighted (around 1/4lb) engineered specifically for exercising! The Ripstix® add extra weight to each movement, helping to increase stability and core strength. The sticks also assist with working muscles in the shoulders, forearms, triceps and back.
What muscles does a POUND workout work?
POUND is predominantly a core, leg and glute workout, zooming in on the delicate balance of lower back and abdominal strength. The entire body is integrated during the workout, with an emphasis on the muscles that “narrow” the body as opposed to ones that add bulk.
WHY IT WORKS
Each 2-4 minute song is carefully calibrated with interval peaks and extended fat burning sequences, providing you with the best workout in the shortest span of time. After you’re done rocking out in a 45-minute POUND class, you’ll have completed up to thousands of reps, performed over 30 extended interval peaks, and zipped through more than 70 techniques without even realizing it.
How many squats are in a Pound Fitness class? There are around 700-800 squats and lunges together in a 45-minute-long session.
So come burn up to 900 or more calories per hour and drum yourself to a stronger and more sculpted body.
I'm definitely going back for more! 💦💪

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★ 5

One of the best places to learn BJJ

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★ 5

Signing my child up for summer camp 2024. Friendly front desk personnel which made signing up easy and stress-free

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★ 3

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★ 5

Love how comfortable it is to workout here and it has all the equipment I need.

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★ 5

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★ 4

2인 성인 비용+아이들 포함이 한달에 70불. 헬스 외에도 요가. 자전거 . 스트레치 수업 등등을 70불에 모두 이용할 수 있어요. 여자아이들과 줌바수업가능해요

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★ 4

It has child watch and looks like it has a lot of classes

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★ 5

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★ 5

Friendly staff, nice equipment

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★ 5

I had an incredible experience at the YMCA in Richmond Hill! Their holiday programs, summer camp, and sports activities were all top-notch. The staff, including the amazing director Stephanie, were fantastic and really made the experience special. The entire team was welcoming, supportive, and dedicated to creating a fun and enriching environment for everyone. I highly recommend the YMCA in Richmond Hill for all your recreational and camp needs!

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★ 5

Not too crowded, was able to work out in peace.

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★ 5

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★ 2

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★ 4

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★ 5

It's a smaller gym floor but the equipment seems to be available without waiting. Very few machines on floor are needing repair. Great staff. Only downside is Sunday hours are thin.

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★ 5

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★ 5

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★ 5

Very friendly very clean!

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★ 3

Decent workout equipment and classes. Really lacks aquatic center! Richmond Hill YMCA would make a lot more money on memberships if they added a community pool, lap pool, and splash pad like the Islands YMCA has.

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★ 5

Love instructors front desk staff and the kids care available while working out is amazing

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★ 5

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★ 5

Support your local ymca

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★ 4

Good location, friendly staff, but smaller facility than what I’m used to.

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★ 3

I don't go to the gym to socialize. I treat my body like my social life, love life, and confidence have been treated. Destroy it & pray that it will repair itself.

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★ 5

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★ 3

This YMCA isn’t the best gym but it provides everything you need to get a great workout in. It’s smaller than most gyms and during certain hours you may have to navigate around the masses of gym goers. If you don’t have a creative mind and have a strict routine, you’ll have a hard time achieving those workouts. It has an abundance of cardio machines and only one cable machine. I call this a “prison gym.” If you can find ways to achieve gains in this gym, you’ll have zero problems anywhere else. The staff is super friendly and the price is perfect.

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★ 2

The facility the amenities the space cmon now. Comparatively, you can do better.

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★ 1

There is no basketball court?

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★ 5

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★ 5

Nice and friendly people here !

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★ 4

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★ 5

Nice gym, good equipment variety.

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★ 5

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★ 4

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★ 5

Best gym in Richmond Hill for a mix of everything you’re looking for.

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★ 5

My Work place

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★ 4

Decent gym but man does it get crowded early a.m. and evening!

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★ 4

Not as nice as some Y facilities that I've been in, but they have everything you need and the staff are very nice! Group classes are really good!!!

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★ 2

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★ 5

Super friendly service. Stayed open late just to allow us time to get signed up and explain all of the benefits of joining and answer our 10 million questions. Clean environment and welcoming atmosphere!

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★ 2

I work a 9-5 everyday and the fact that on weekends it closes at 4 on Saturdays and 5 on Sunday’s???? The staff is super nice and the gym is decent. If they extended their hours I would renew my membership.

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★ 3

Yehaw I love the gym

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★ 5

My grandsons soccer game was held there. They won. Yay!!!!!!

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★ 5

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★ 4

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★ 5

It's a good gym with nice staff. Good amout of equipment too

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★ 5

Misty was very helpful as I was enrolling for membership be:)

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★ 1

Great people of Richmond hill, but I hate this facility.

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★ 5

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★ 5

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★ 1

Not enough helper to watch kids.
Nice outside. But not sure about inside

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★ 5

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★ 4

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★ 5

Great little YMCA! It's small but they have everything you'd need for a good workout and the High Cardio class is AWESOME

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★ 4

Great gym, can get little crowded around noon.

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★ 5

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★ 4

Small YMCA right off I95 that has plenty of free weights and exercise equipment for its size. Biggest complaint is the size of the men's locker room; with only one bathroom stall and two showers, it can get congested pretty quickly.

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★ 5

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★ 4

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★ 5

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★ 5

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★ 1

Horrible

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★ 4

Clean and good variety of equipment. More attention could be used on cleaning equipment levels and spacing equipment out a bit more.

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★ 4

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★ 5

Great little gym for the price.

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★ 2

I cancelled my membership in July along with childcare. Apparently only my childcare was cancelled and my gym membership was placed on "hold".
I received a call today regarding my payment not processing, due to an invalid card.
After explaining I cancelled back in July, I was told my account was only placed on hold.
She did cancel my membership over the phone but I was informed I would not be refunded for November.

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★ 5

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★ 4

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★ 5

I smelled bleach immediately as I entered (sign of cleanliness). Front desk was very pleasant. They have some good programs to offer. One of the only place to provide services for children to help parents that are wanting to workout but no childcare. Definitely recommend

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★ 5

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★ 5

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★ 3

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★ 5

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★ 5

Awesome gym and staff!

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★ 4

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★ 4

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★ 5

Very cool CrossFit style gym, offers a unique experience compared to other YMCA’s in the area!

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★ 5

Clean...Thankful the YMCA is open..Courteous Staff....

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★ 5

A really nice gym that is kept clean and operational equipment. The staff is friendly and professional.

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★ 3

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★ 4

Very clean. Good staff and programs.

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★ 5

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★ 5

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★ 4

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★ 2

If you enjoy lifting weights, the Y is basically your only option in Richmond Hill. I gave it two stars because the staff is friendly. But, the equipment is lacking and they don’t have enough weights once a few strong people start lifting at the same time. Finally, I recommend the club, but just make sure you keep your expectations moderately low.

Andy

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★ 5

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★ 5

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★ 5

Really good childcare. Great classes!

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★ 5

Nice, friendly, cool (air) gym..We love it..

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★ 2

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★ 1

I like going to the Y but the childcare isn’t very helpful when it comes to my son who isn’t used to being in care of other people and instead of coming up to him trying to comfort him and maybe try to play and distract him, they just let him stand by the gate opening and cry and an older lady sort of rolls her eyes like an expression of omg here we go and then proceeds to tell me “shouldn’t he be in the baby room” which to my understanding you’re telling me you don’t want to deal with him so you decided to ask me that question. By the way it’s not his first time coming and he always goes in that room and I’m pretty sure you remembered him since he was always the “huge baby” and he definitely does a little crying all the time when his parents walk away, but all of the sudden “shouldn’t he be in the baby room”? I’m just upset I never expected that at all especially the other times I’ve came to the Y with him. I also took a few weeks of a break due to surgery and today I come back and was treated a little poorly so I’m definitely not happy with that.

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★ 4

I enjoy going to the YMCA to use their strength training equipment. It doesn't get too crowded unless a class is going on. The facility is very well kept. I love that they use scripture as decoration. I wish that they offered a membership discount for couples without children.

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★ 3

Awesome staff & most instructors are super great. The spin room is dirty, dusty w/ fuzz all around. The machines & other class rooms are cleaner. Ladies locker/shower room is ok...hubby said that the mens' room is disgusting. It's worth to come & visit to see for yourself.

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★ 3

Very friendly staff but supper outdated cardio equipment. They have good classes and heavy weights are ok, if they could replace some bikes and the elliptical machines I would give them 5 stars for sure

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★ 3

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★ 1

Not enough dumbbells under 20 lbs for us girls. Also had a bad experience with one of the instructors named Jennifer taking all of the weight bars for her class and she is very rude to members. Go to pooler or planet fitness instead!!!

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★ 1

Worst YMCA I’ve ever been to. I’ve been going to different YMCAs since ‘99 and this one is the worst. Jennifer is a “personal trainer” and she openly screams curse words during her workouts and yells at customers who aren’t even in her class for “slamming weights” as she drops 300+ from shoulder height. She is very rude and disrespectful and because of her, the YMCA lost my parent’s, my wife’s and my business. Good bye.

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★ 5

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★ 5

Very family and military friendly, clean, great staff! Love it here.

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★ 5

This is my favorite location for fitness classes! Since I don't live close to any of the YMCA locations I visit different ones different days. The classes here have quality instructors who command the room and lead very well. They are challenging and the right amount of strenuous. The staff at the desk usually greets me and is always friendly. Great location for military families as well since they allow you to use your respite care benefits during deployments.

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★ 5

Awesome staff.
Great gym.
Always clean, including the restrooms.

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★ 2

Well we finally had enough of this YMCA and had to join Planet Fitness. Even though I get the Y cheap and payroll deducted at work. This location is poorly maintained and managed. Some of the weight machines are broke and not repaired for days, sometimes weeks. The teens and young adults come in a take over the gym with drooping weights and grunting so loudly you can't hear your music with your headphones on. We've tried other locations in Savannah and some are better (slightly) but most are the same. The coastal Georgia YMCA needs to do a better job of managing their locations. This one is also very cliquish with not so friendly people of staff.

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★ 5

Considerate & positive members / staff....clean language ....family oriented. Environment. conducive to improving your health & taking a break from daily grind.

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★ 5

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★ 1

Horrible

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★ 4

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★ 5

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★ 4

Excellent Y facilities and gym equipment

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★ 5

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★ 4

The senior stretch and palate classes in the mornings are great. The instructors are very helpful and the classes are friendly and inviting. Don't hesitate to come try it out, I'm glad that I did!

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