★ 5

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★ 5

I joined anytime fitness a few weeks ago and love it. It’s not a fancy gym, but it’s quiet and everyone is respectful.

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★ 5

Very good people

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★ 5

Brandon is so helpful & friendly - they have everything you need here....clean, spacious, great place!!

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★ 5

Great staff and good environment!!

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★ 5

Small no-frills gym with pretty much all the essential weightlifting equipment, plus extras like weightlifting belts. Friendly and helpful staff.

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★ 5

Please come and see Brandon ! He makes coming to the gym the most wonderful experience!

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★ 5

brandon was super helpful with getting us set up for our visit in chicago! clean venue!

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★ 2

Was a member for a couple of years and generally had a good experience. Convenient location, nice employees, open 24hrs, most of their machines worked, and was only really packed during lunch and after work hours.

Their third-party billing(which I know is normal for gyms), cleanliness, size, ads, and lack of transparency with pricing is the reason I gave up my membership. They bill you every two weeks(I was paying $27.50 or $55/month) instead of monthly for some reason and you have to call or email a different company to cancel the membership but they were so quick to collect my money to start. My schedule changed towards the end of my membership and I didn’t have the patience to go during peak hours and wait for equipment longer than actually working out.

I had only ever seen someone cleaning during the busy times instead of before and after which meant trash cans were full and no more paper towels if you were there during “off hours”, and it smelled strongly of industrial sanitizer/cleaner if you were working out during this time frame- not the end of the world but so easy to plan for and remedy with the data they have access to.

Lastly, AF(the company) emailed me a 40% off membership ad to rejoin and I called to ask about the rates and they are charging more than they were previously. They said it would be $80 to re-enroll, i would get 2 months free but the cost would be $60/ month if I signed up for a year…So before I paid $660 for a year and now they want me to pay $680(including the enrollment fee) for a year? …And they want to tell me it’s 40% off? The ad(included a screenshot) also says in bold, “last chance to save over $400”, a strange approach to try and get past members to come back by lying to them.

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★ 5

Best Gym ever

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★ 5

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★ 5

Best gym, great service!!!!

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★ 5

Avoid Anytime Fitness. Canceling is a nightmare, and they’ll still try to charge you extra. I was on the month to month to make it easier nope! The gym itself is tiny, smells bad, and isn’t well maintained it’s super dirty The free weight area is practically non existent, and most of the equipment is old and worn out. Overall, not worth the money. And for the staff not the brightest. Don’t be fool by the pictures it doesn’t look anything like it.

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★ 5

Popped into this gym to train while staying in Chicago for awhile and the staff were super friendly and the facilities were very clean. Would recommend for a membership for folks in West Town!

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★ 5

Best gym ever!

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★ 5

Excellent convenience and amenities.

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★ 2

I’m a member of Anytime fitness and come here all the time. The facility itself is fine but the bathrooms are something out of a SAW horror movie. Toilets are often clogged and I just walked in and one of the toilet seats is on the floor next to the toilet vile stuff not giving a one star because the employees work here are pretty chill, but overall this facility needs major help.

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★ 5

Marqwon (staff on site) helped me save my AirPods when they fell behind the belt of a stairmaster. He was gracious and kind! Great location too, well cleaned and good maintained equipment!

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★ 5

The assistance was tremendous and showed me the ins and out of the gym. Marqwan was great and friendly and the facility looks clean and nice.

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★ 1

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★ 2

It’s a little run down , bathrooms extremely dirty in the morning

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★ 5

Hello, I would like to know how I can subscribe to this gym. I was outside today

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★ 5

Great place

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★ 1

It's not clean!!!

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★ 2

I've been a member of this gym for a while and it's been fine. By far the most crowded of any of the locations, I only have it as my home gym because the location is so convenient. I do like being able to access any of the other franchises when I can. It's usually clean enough but has gone through periods where that isn't the case. It could have better maintained machines or a better distribution thereof in my opinion. At one point both the stairmasters were broken with no ETA on repairs and eventually they were replaced with machines that are more annoying to use (in my experience the emergency stop button is very easy to accidentally hit with your knee). In fact, while I'm average height (5'7") a lot of the macines feel like they're designed for taller people (men?), but that may be an issue with gym equipment in general. Often I have to change my workout plan because there's too many people waiting for the equipment I wanted to use, but there's almost always something I can find to do.

However, be warned if you want to make this your home gym. My main issue is with their third party billing service which you have to go through if you need to freeze and unfreeze your account, like I tried to do when I had surgery. You cannot simply talk to the front desk workers or email a gym employee. Instead you must email a third-party which seems to be staffed by AI or people who don't know much English. I clearly stated the day I wanted the freeze to begin; they started it two days later so I was charged for an extra billing cycle while I was in the hospital. I clearly stated the number of weeks I wanted the freeze to last; they froze it for twice that. It's even been a nightmare trying to unfreeze "early", to the point where I'm just making do at home rather than continue to deal with it. Honestly that's made me realize I don't need this overcrowded gym that badly and have begun looking into other options.

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★ 5

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★ 5

I am a new member of anytime fitness and love how safe, clean, and friendly this location is!! Lots of free weights and machines available as well!

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★ 5

Great selection of machines, big yoga room, and very convenient that it’s 24/7.

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★ 1

I usually reserve reviews for standout experiences—good or bad—but after this, I feel compelled to share.

For the past nine months, this gym has been withdrawing money from my account for someone else’s membership. Not a billing error. Not a misunderstanding. Just taking my money. And while they were able to pull funds in seconds, getting my money back has been a slow, outdated mess. No apology (till I begged for a simple acknowledgement of how shitty this is), no interest, and no urgency—just a vague promise of a paper check in the mail that still hasn’t arrived. If any other business held your money for nine months, we wouldn’t call it a “refund”—we’d call it what it is: taking money that doesn’t belong to you.

Now, the gym itself isn’t bad if you go before 5am or during the midday lull around 2–4pm. Any other time and it’s wall-to-wall, with equipment gridlock. I suggested a dynamic pricing model to encourage off-peak workouts and reduce crowding—something that could benefit both the gym and its members if they’re serious about experience design.

I don’t write this out of bitterness—I write it in the hope someone in leadership will take it seriously. Because while the front desk team is great, the back office operations feel stuck in the Stone Age

Source: Google

★ 5

Marqwan was super helpful and made it easy for me to tour the gym, go through the enrollment process and answered any questions I had! Very excited to join the gym and find a good community here.

Source: Google

★ 3

I believe anytime fitness is in violation of the FTC’s new “click to cancel” policy. I had to reach out to a third party just to find out a 30 day notice was required to cancel my membership. I’m now being charged two more billing cycles for a service I cannot use. This process should be as easy as it was to sign up and it’s a shame anytime fitness is not acting on this new policy. Besides that it’s a great gym just don’t get caught paying for services you can no longer use.

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★ 5

Love this gym, clean, equipment is kept up, and best of all is 24hours.

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★ 5

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★ 4

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★ 5

Over good initial experience. Friendly and knowledgeable staff and all the equipment I need

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★ 4

Good location and depending on when you go, great eye candy.
I can get a decent workout here, but might be limited for the heavy lifters.

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★ 5

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★ 5

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★ 5

Staff was very friendly and informative! The gym is nicely equipped.

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★ 5

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★ 5

Best gym ever

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★ 1

Nice club, but good luck trying to cancel your subscription. Canceling is a convoluted process that takes a long time, and there are additional fees. Also, they will send you to collections if they believe you’ve missed a step in the process. Shady and predatory business practices

Source: Google

★ 5

I love the wonderful welcome I received. The space is equipped with many things. This gym has a studio that separates from the main part of the gym which is very helpful and makes me comfortable. Thank you to Marqwan for explaining everything to me and making me feel welcome.

Source: Google

★ 5

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★ 5

Great gym. Low enrollment fee and worth the price

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★ 5

Had such a wonderful experience! The staff here is wonderful.

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★ 5

Solid gym, good equipment and usually not too crowded

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★ 5

Great interaction with the front desk!

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★ 5

Great gym, very clean with friendly and professional staff. They have every piece of equipment you could need.

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★ 5

Easy to enroll and super clean facility.

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★ 2

Gym smells horrid, trash cans and equipment are always broken, the floors are dirty. Don’t lock yourself in a contract here. Not worth it.

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★ 5

Great gym, always clean, and safe

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★ 5

Great fitness open 24. Very chill atmosphere and attentive staff

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★ 5

Clean facility with helpful staff!

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★ 5

Very flexible and helpful with membership!

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★ 5

sending up to a new gym and so far they have treatmented me good

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★ 5

Clean, updated equipment, and helpful staff

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★ 5

On my first day here, I was given a tour of the facility and provided with a ton of info/options for enrolling! The facility was clean and everyone seemed nice. Looking forward to working out here.

Source: Google

★ 5

Marqwan was helpful with signup, nice and easy, gym is clean, would def recomend if u are in noble square area, 24/7 is a big plus

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★ 5

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★ 5

Super helpful management!

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★ 5

Clean and management is great!

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★ 5

The 24 hour facility works great with my schedule. Price is decent as well and they waive enrollment fee if you use bank account instead of credit card.

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★ 5

Great gym and helpful staff! The location is great and facility is clean. Definitely recommend

Source: Google

★ 1

Be prepared for the most obtuse process for cancelling that you have ever experienced. Would strongly not recommend this experience, it’s a borderline scam.

They just recently changed it so you dont have to a write a letter and mail it to cancel. But thats mostly because the laws in IL for cancelling subscriptions will change in 2025

Source: Google

★ 5

Love flexibility of hours and has all equipment needed!

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★ 5

Marqwan has a laid-back but effective managing style. He is very approachable and keeps things organized in the gym.

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★ 5

Had a great experience with Marqwan!

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★ 5

Great customer service, clean facility, with all the basics needed for a solid workout!

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★ 5

Amazing service!! Very helpful and informative and clean gym space

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★ 5

Great location! Exactly what I needed.

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★ 1

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★ 5

Amazing experience!! Always clean + has everything you would need

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★ 3

Ok gym. Been here for a month because it’s convenient. It’s a bit dirty at times and there are a couple of machines that have been down since I started and doesn’t look like they will be fixed anytime soon.

Source: Google

★ 5

Walked into Anytime Fitness on Chicago ave to talk about getting a membership. The Manager Marqwan was very helpful in getting us set up with the membership and showing us around! The facility was clean and well managed..cant wait to work out here!

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★ 5

Clean facility with great promotions for new members!

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★ 5

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★ 5

Great space, all the equipment you could need and open 24 hours

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★ 5

Great spot, Helpful management

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★ 5

Previous member rejoining after coming back to the city. Always clean, love the fact that it’s 24/7c and always accommodating as far as adjusting billing periods/pausing if needed. Great staff too!

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★ 5

It is a great gym! It is not too crowded, and the staff is always helpful.

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★ 5

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★ 5

Great neighborhood Gym!

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★ 5

Very friendly service and great facility!

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★ 5

The process of signing up was very smooth and easy

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★ 5

I just started my experience here, and it has been great so far! Staff are very friendly as well!

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★ 5

great place and staff is super friendly!

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★ 5

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★ 5

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★ 5

I already knew the gym before and I always liked it. The space is excellent, the devices are new and the maintenance is always up to date. I was very well attended to make my membership. I will definitely recommend it to more friends

Source: Google

★ 5

I appreciate the simple 24/7 gym major plus for my goals!! Marqwan was amazing and helped me understand all I need answered!

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★ 5

Great customer service, super knowledgeable and friendly staff

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★ 5

Easy sign up, great services and machines. Kind and Knowledgeable staff.

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★ 5

Great gym!

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★ 5

Nice space with all equipment needed plus bonus room upstairs

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★ 5

Great neighborhood gym for the price! Would recommend. Has everything I need.

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★ 5

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★ 5

Spectacular service an amazing atmosphere, great GM, great managers and great trainers.

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★ 5

Great and convenient gym

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★ 5

Very clean environment! Staff is very friendly!

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★ 4

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★ 1

Been trying to get some information from this place but they never answer the phone 👎

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★ 5

Love this place and so happy to have it in the neighborhood!

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★ 5

Very welcoming membership sign up I’m excited to join

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★ 5

Clean facility, 24-hour access is incredible, great staff! Perfect spot in West Town.

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★ 5

Great gym experience!!

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★ 5

Great service excited to get started!

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★ 5

Very close to my place and open all hours which is great! Lots of treadmills

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★ 5

The gym is well kept and close to my daycare. I workout when I drop or pick up my kid and it just works really well for me.

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★ 5

Very easy signup - great gym for the neighborhood.

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★ 5

Had a great experience setting up and doing my trial at the location on Chicago. Excited to start my membership!

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★ 4

Great location and flexibility. I work late hours so having access to the facility late the day/night is incredible.

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★ 5

Joining now. Lil confusing between what's online and the info I got at the gym but we'll see!

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★ 4

Great place and equipment is in good condition

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★ 5

Good gym

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★ 5

Amazing gym, good staff!

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★ 5

Clean, good access to machines, and at a nice price

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★ 5

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★ 5

Front desk is super helpful and the gym has great equipment! Would definitely recommend!

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★ 5

Front desk is super helpful and has great equipment! Definitely worth it.

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★ 5

Good small gym. Clean and affordable as well as being available whenever you want.

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★ 5

Great gym!

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★ 5

Easy sign up experience and competitive membership fees

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★ 5

Great facilities and 24/7 access is sweet

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★ 5

Quick easy sign up! Very helpful at helping me get my gym membership going

Thanks

Source: Google

★ 5

Staff is friendly and gave a great tour. Facility is clean and seems well maintained.

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★ 5

Had a great tour! Great use of space in the gym and super clean! Can’t wait to start coming!

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★ 5

Marqwan was very nice and helpful!

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★ 5

close by gym with amazing hours and machines :)

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★ 5

Great experience working with Marqwan - nice west town location and coverage across the city.

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★ 5

I just sighed up for a membership staff was very helpful and understanding

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★ 5

Gym is nice, staff is chill

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★ 5

Signup process was good and fun is clean and spacious.

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★ 5

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★ 5

Loved how friendly and accommodating the staff is clear explanation and helping me understand the entire process

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★ 5

Had an easy 3 day trial period. Enough equipment and mirrored floor space for doing stretches.

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★ 5

Super attentive staff, clean facilities, and wonderful registration experience.

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★ 5

Small but has all the equipment I need! Good free weight options.

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★ 5

Super convenient location, great price for lots of equipment, very kind staff, and open 24/7!

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★ 5

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★ 4

Nice, smaller gym, with everything you need to get a workout in. Always a plus to have it open 24 hours a day. Doesn’t have locker rooms or parking, which is tough.

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★ 5

Amazing staff and great vibes all around! Everyone was very helpful

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★ 5

The staff was very eager and nice to answer all questions. The facility is very clean as well.

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★ 5

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★ 5

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★ 5

Clean facility, friendly staff, convenient location.

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★ 5

Marques was very friendly over the phone and answered all my questions regarding the sign-in process. Great gym overall!

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★ 5

I just moved to Chicago and I had been looking for a new gym. Anytime Fitness was the 4th gym I visited. I love how clean and spaced out everything is, and Marqwan was the first associate to give me a tour without sounding like a sales man, which made me feel at ease.

Source: Google

★ 5

Marqwan is very professional as he showed me around the gym. It was not too packed and the gym looks clean. He's very patient with answering all the questions I needed to know.

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★ 5

Membership process was very simple and easy! Friendly managers

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★ 5

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★ 4

Great location and solid equipment and facilities

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★ 5

Nice place to workout while traveling! Thanks!

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★ 3

This place is never clean at least the times I go. There has been several occasions where there are no cleaning wipes. I’ve never seen anyone clean the place which is a public safety concern. The benches are worn which based on the condition can’t properly clean. They don’t have a ton of machines and if it’s peak hour you’ll have to wait. It is nice that they have an upstairs room. There are no classes. I will say Marqwan is great! And very responsive

Source: Google

★ 5

Excelente

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★ 5

Marquan was so nice and helpful getting us setup!!

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★ 5

We are in town visiting our son and are loving the opportunity to work out at Anytime Fitness. Marqwam (the manager) was a pleasure to deal with and the gym has everything we could want and need plus more!! Thank you AF!!

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★ 5

Great facility and friendly staff!

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★ 5

I toured the gym today with Marquan and had a great experience! Super easy 24-hr gym.

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★ 5

Great management staff and facilities

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★ 5

Really great spot and it’s affordable! Mark did a nice job of going over the benefits and amenities that’d I receive here. 24/7 too! Definitely recommend!

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★ 5

Marquan was very nice and helpful in the sign up process! Answered all the questions I had and gave a good tour. The facility is secure and well managed, equipped with cardio equipment, a studio (perfect for yoga), assisted machines and free weights. :)

Source: Google

★ 5

Marquan was super helpful in getting us all signed up! The facility itself was clean and cool - I’m excited to start working out there soon.

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★ 5

Marqwan was really helpful in giving me a tour. The gym wasn't too busy and I felt very safe there.

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★ 5

Marqwan was very polite and helpful in setting up my membership and explaining all of the features and amenities of the gym. Looking forward to coming here weekly with the great staff that works here.

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★ 5

Great first experience. Clean gym and welcoming staff!

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★ 5

Marqwan was great!

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★ 5

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★ 5

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★ 5

Signed up today! Great place

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★ 5

Great place my favorite sandbox!

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★ 5

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★ 5

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★ 5

Amazing service & a great price for what’s included! Highly recommend!

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★ 5

Great facility! Very friendly and helpful staff!

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★ 5

Marqwan was super helpful getting my free trial set up and starting my membership, really appreciate it!

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★ 5

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★ 5

The gym has everything that you need!!

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★ 5

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★ 5

Very nice staff. Easy sign on process. 10/10

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★ 5

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★ 5

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★ 5

Great tour, knowledgeable staff, answered all my questions.

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★ 5

Gym equipped with good machines and very clean. The customer support is great!

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★ 5

Staff is awesome, really liked the gym. Clean equipment!

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★ 5

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★ 5

Small gym but always plenty of room and space here!

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★ 5

Friendly staff got me signed up at a very reasonable price! Clean gym with lots of amenities. Let’s Goooo!

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★ 5

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★ 5

This is very nice location, you can tell the staff care about providing great service and amenities. Perfect if you are a fitness enthusiast as myself as the gym is open 24 hours and a wide range of equipment to train with. Recommend enrolling today if you are looking for a new gym!

Source: Google

★ 4

Great location and has everything you need!

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★ 5

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★ 5

Great place to workout

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★ 5

Marqwan did a great job showing me the gym and the facilities are a lot larger than they appear in the photos.

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★ 5

Gym is great so far. Also like how I have access to any of their gyms

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★ 5

Great consultation appointment and kind service!

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★ 5

Promptly given service by Marquan with regards to signing up for membership. Clean facility! Great staff!

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★ 5

Very polite staff and great safety measures!

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★ 5

great gym super friendly management the equipment was all working well.

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★ 5

Clean space, easy set up and solid 24 hour access.

Source: Google