★ 5

Best Anytime Fitness i have been to in the Lake/Cook County area! Equipment and cleaningness is on point!!

Source: Google

★ 5

Oh my gosh. This place is so awesome. It’s got every piece of equipment you would ever want. And it’s SO CLEAN.
Ali is the best. She is so helpful and patient. Best gym ever. 10 stars!!!

Source: Google

★ 5

Source: Google

★ 1

The worst experience canceling my membership.

I've been trying to cancel it for over two months and they don't do it. They're stealing my money!

I've called them, gone to the location(in person), sent several emails, and the staff still don't cancel it.

Source: Google

★ 5

I called and got appointment the next day. I had an issue with my 2 remote garage door openers not working. I also wanted a diagnosis of any other issues. I do this annually. Rich gave me 2 new Master Lift garage door openers and checked out the door. He took time to show me how to replace the CR 2023 batteries since on my old opener they did not need batteries.
This company always has professional tech reps that take the time to tell you want work they did and any future maintenance and cost you will incur on future repairs . I feel they are very trustworthy.

Source: Google

★ 5

There was some mistalking at first about membership but we figured everything out and the staff is super friendly. Gym is fine aswell but missing bench press machine and instead of that people use squating machine. Recommend!

Source: Google

★ 2

Im trying to call this location multiple times maybe 10 or more but I keep trying and no one keeps picking up

Source: Google

★ 5

Love this gym and trainers!
I go to the Buffalo Grove gym as well, using the same trainers who are very knowledgeable, friendly, professional and helpful. I'm so grateful to have trainers that care and are helping improve my health & fitness. They always send notifications to confirm your appointments. I highly recommend this facility & trainers.

Source: Google

★ 5

Beautiful gym!
First, let me just say I also go to the Buffalo Grove gym which I love but Riverwoods has the best treadmills! So if you're a woman over 40 let me just tell you the treadmills here have fans! Yes, FANS!

Also, this gym is new and has lots of equipment and stocked with a dedicated booty machine area! Yes, you can work on all areas of your badonkadonk!

The trainers at both Buffalo Grove and Riverwoods are knowledgeable, friendly, serious good, and always enthusiastic! I love training with Derek, Ali, and PJ.

Source: Google

★ 5

Brand new gym love going here! Hired personal trainer after an injury and Ali is super good with workouts not putting pressure on the area! Feel great and can’t wait to keep going! The other trainer is welcoming and is super friendly! This is just an overall great place! Highly recommend them!

Source: Google

★ 5

I’ve been a member of Anytime since 2018, and this is one of if not the best locations I’ve been too.

I can not say enough about Ali, she is a fantastic gym manager and lead trainer! All equipment is new and extremely well maintained, the gym area and bathrooms are always clean and the gym atmosphere is welcoming to members of all different levels or physical fitness! I HIGHLY RECOMMEND THIS GYM!

Source: Google

★ 1

AVOID this horrible nightmar place. This club STEALS MONEY. And here they HUMILIATE people who have health problems. At first, I signed up, paid on time, went to the club, and then one day I received a humiliating message from Palatine Anytime Fitness. They wrote that I was being abusive, sitting in the restroom for hours, which is an outright lie. Even though I am a woman, slow, and have serious health issues that don’t allow me to use the restroom as quickly as others, I don’t remember a single time when I stayed in the restroom for several hours. I asked them to send me video evidence, but they never did.

I was blocked without warning, and no one ever spoke to me in person. They sent me to the Riverwoods club to figure out what to do. At Riverwoods, there is a truly awful manager who:

1. Speaks with a disgraceful, contemptuous tone, constantly using passive and direct aggression, mocking the client in every way. And when your indignation finally reaches its limit and you protest, she falsely accuses you of not just protesting, but raising your voice, even yelling, and then claims that’s the reason she will now block you.

2. The so-called “Manager” of the club is actually a “trainer,” and therefore does not perform the manager’s duties during the manager’s working hours. She humiliates and ignores you every time you politely try to find out when you can approach her and when exactly she will have time. She lies that her schedule is booked a week in advance, yet I see in the app that she has free time that very day. The first time I came to the club to register, she was already in a hurry and said she was about to start a training session, so I signed the contract in a rush, without even having the chance to properly review what was written. I had no idea the rules were written in such a way that they could throw you out at any time for no reason, without justification, simply by making baseless accusations.

3. I signed the contract and agreed to pay for a service that includes free access to the gym and showers 24/7 on any day and in any location where there is a branch. In reality, I was blocked first in Palatine, then in all Buffalo Grove clubs, and now, instead of driving 10 minutes to the club I need, I have to drive near hour, or more one way, wasting gas and stressing out. I asked for my money back and for them to stop charging me in the future, but I was told they would not return any money and would keep charging me until the end of the year for clubs that I will not be able to use since I am blocked there. This is theft.

4. The club’s rules are extremely inappropriate. At any moment, you can be thrown out of the restroom with the police because you supposedly stayed too long, but nowhere is it stated how long exactly you are allowed to be in the restroom and shower.

5. If you are a traveler looking for a place where you can have free access to a restroom and shower, while also being able to work out whenever it’s convenient for you—under no circumstances should you go there.

6. Some clubs are far from clean; they don’t properly maintain the restrooms, yet they demand strict compliance from others. For a whole week at the Palatine club, one of the restrooms didn’t have even a scrap of toilet paper. I could bring in 10 rolls myself, but it is an extreme show of disrespect that the staff does not take care of this at all, only when they feel like it—yet they complain that someone “sits in the restroom for too long.” The system is clearly based on the assumption that most people will use their own toilets and showers at home, even though the club is supposed to provide the ability to do so calmly on-site, for which people pay every single month.

Stay as far away from this club as possible, because it is absolutely not worth the incredible stress they will put you through here. They even reproached me for leaving a bad review about the club, the very one where they tried to throw me out of the restroom with the police. That’s not just ROCK BOTTOM —it’s beyond it.

Source: Google

★ 5

Amazing location! Everything looks new and sharp! 24 access always appreciated and you can tell the gym is cared for by the owner and staff!

Source: Google

★ 5

This is the best AF in the area. Modern and clean with plenty of equipment options to vary your workouts. Knowledgeable and supportive training and management staff. Friendly workout community.

Source: Google

★ 4

Brand new and ergonomic equipment, nice and clean space. Liked it from the first workout. 💪🏻
Updates after 1,5 being a member- taking off one ⭐️star for the following:
Maintenance and office communication could be improved. Broken equipment is not marked as out of service and has been left unprepared for an extended period.

Source: Google

★ 5

Been open for a year now and I love the NEW AF look. More sleek and modern as opposed to old outdated AF gyms I've been to. They have every variation of machines you could want to target every muscle. Extremely spacious-very clean and the machines look brand new!

Wonderful staff!

Source: Google

★ 5

Source: Google

★ 5

One of the cleanest, well lit anytimes I've been too. The manager Ali is welcoming and friendly

Source: Google

★ 5

Anytime fitness in Riverwoods is excellent. Derek the owner really has great equipment there and the red light therapy bed is amazing! Ali is fantastic I have learned so much and she continues to help me obtain the results I'm looking for. This is the first time I can say I enjoy the atmosphere to workout in. Keep up the excellent work guys!!!

Source: Google

★ 5

Source: Google

★ 5

Nice and knowledgeable staff with the best equipment out of all the locations I've been to

Source: Google

★ 5

Came in from Iowa and found this AF 6 min away! So glad I did! New, clean, and all the equipment you could want. Thank you AF Riverwoods!

Source: Google

★ 5

Absolutely Gorgeous place. Clean and well set up. Wish I would have found it sooner

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

I've been to many Anytime fitness gym through out the country and I'd have to say this by far is one of the cleanest and we'll maintain gyms there are. All work out machine are new, plenty of of space and the machines are spaced out perfectly situated it's not overly crowded. The gym isn't crowded do the the fact that it's a 24hr gym so people don't have to rush to get there workouts before it closes. I really like the Staff (Ali) and the members. Everyone seems to know each other and it makes you feel comfortable. I would definitely give this give more than 5 stars if I could.

Source: Google

★ 2

Never Join the Gym directly through the Manager,
she will give you incorrect information.
No, today is not the last day of promotion
No, there is No Extra Charge for using Credit Card for payment
You can't change the Billing date, so Don't rush and pick your date to start your membership.
It is super easy to join the gym through website.
Other than that, Gym is newly equipped and clean

Source: Google

★ 5

I drove 20 minutes to this particular location . Even though I am having a 5 minutes close ones near my house .
You’ll why once you step in . 👍👍👌

Source: Google

★ 5

Source: Google

★ 5

Welcoming atmosphere, judge free place to work out, knowledgeable trainer, what else could you desire?

Source: Google

★ 5

On the road contract worker. Came here to work out and shower. Very positive experience. All equipment is new and shower has great pressure.

Source: Google

★ 5

I love this place. I have been apart of AF since 2020, though I joined this location when they opened up. Ever since I have been coming. Ali is super attentive of everyone. Takes her time to truly get to know you and vise versa. The machines here are dope too. Lots of open space too for different exercises. I highly recommend it.

Source: Google

★ 5

Love anytime fitness especially Riverwoods! Such a convenient location. Ali who is the manager and trainer is wonderful! She keeps this gym clean and orderly and she's fun. This location doesn't disappoint!!!

Source: Google

★ 5

A wide array of equipment, friendly/informative staff, and usually not too busy.

Source: Google

★ 5

Been going to the gym since they opened, and LOVED every minute of it. Always clean, friendly faces, great atmosphere, and Coach Ali Nelson goes above and beyond for all gym goers.

Source: Google

★ 5

Nice gym, very spacious, and clean

Source: Google

★ 5

The gym is very clean. Machines and weights are in very good shape and very new. The workout classes are small but very good.

Source: Google

★ 5

Finally some Anytime Fitness location with the chest press and hack squat machines. Very clean too!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Great management

Source: Google

★ 5

I have seen many Anytime gyms , so far this is one of the best one. Newer machines, spotless bathrooms , music is not loud. Definitely A+ !

Source: Google

★ 5

Beautiful new gym with lots of new equipment. Management is great and invested in creating a good experience.

Source: Google

★ 5

The best Anytime Fitness I’ve ever been to, hands down. Super clean and has the best equipment around. But the staff here steals the show. Ali is the best trainer ever!

Source: Google

★ 5

Source: Google

★ 1

Fees, Fees and more hidden fees. Go to sky fitness for a real club and don’t be fooled for the nickel and dime that will occur. Owner is also very pompous

Source: Google

★ 5

Love this gym! Super clean and has all of the bells & whistles as far as equipment to go with a great atmosphere! My new favorite Anytime Fitness.

Source: Google

★ 5

Great private gym with a ton of equipment. Definitely the cleanest gym I have ever been in. Never crowded and great staff!

Source: Google

★ 5

Source: Google

★ 5

Love it nice clean huge you will find everything available here come and join asap 💪💪💪

Source: Google

★ 5

New, clean and full of great equipment! Unlike many other anytime fitness locations I have been to this location has more feee weights compared to stacked weight machines.

Source: Google