★ 5

Source: Google

★ 5

Brendon Matallanes was a big help. He knows how to make the customers feel valued and listened to.

Source: Google

★ 3

Don’t get me wrong the gym is nice it’s got all the equipment and amenities you need in a gym but the cancellation process is a completely different story.. I came in one day to cancel no one was there to help me I came in a week after finally someone was there but apparently it was too late to cancel so I had to pay an extra month. After that I thought it was cancelled but my card gets charged again… bears fit. So instead of canceling my membership I just canceled my card. Also the personal trainers there are way too pushy the best time I’ve had with one was Coach Ross or George love that guy. (Fyi my membership is cancelled now)

Source: Google

★ 5

Brandon is their top guy make sure to always ask for him when you need to speak to him about fitness and nutrition! He’s got the right plans for everyone!

Source: Google

★ 5

I have been a member at Bears Fit for many years and have gotten to know many of the long-standing staff. They are always welcoming and I love that they know me by name. Upper management is always open to ideas and ways to make the member experience even better. Colby and Brendan are two people who stand out to me - they always walk around checking on gym members to make the gym a better place!

Source: Google

★ 3

I've been a loyal Bears Fit member on-and-off since they opened as an out-of-state visitor, coming several times a year to visit my parents. The staff has always been kind, accommodating, and understanding - until my recent experience with the manager.

I was recently charged an annual fee while my account was frozen, with no notice. After emailing and calling asking for a refund and to cancel my membership, I received a call from their GM.

From the jump, he was argumentative. Instead of listening, he was immediately combative, which made me defensive. He made comments like "if all customers asked for refunds, we wouldn't have a business," and told me he pushed billing to mark me as "an invalid customer." It was clear the company doesn't record their employee's phone calls.

The conversation became so hostile that I tried to end it professionally by saying "you're clearly frustrated with me, and this isn't going anywhere. I don't have anything else to say because everything I want to say isn't kind." He then gave me the silent treatment, which made for the end of the call to be quite awkward.

***UPDATE: (revised my review above, and changed it from a 1-star to 3-star)

Billy, upper management, called me shortly after this review. He listened, validated my concerns, apologized, and immediately canceled my membership as requested, refunded the annual fee, plus offered my next stretch of visits free. He said he would speak with the GM directly.

A few hours later, GM Colby sent a sincere apology email taking full accountability. He acknowledged he handled it poorly and let a long week affect how he treated the call. .

I genuinely appreciate Billy's swift action and Colby's willingness to reflect. I respect the accountability shown here.

Source: Google

★ 5

Super friendly and very good customer service
Brendon Matallanes got me and my friend such a great guy

Source: Google

★ 5

Beats fit is one of the latest and cleanest fitness center in the area. One after other instructors are leaving, but they constantly try to bring in new teachers. Maribeth is one of the fine instructor. She will make you stretch the muscle that you don’t know exists. Hoping she stays.

Source: Google

★ 5

I started going to Bears Fit this past January and I really do love it. It’s so much cleaner from the previous gym I was at and has everything I need. I also love the classes offered, especially step that is taught by Maribeth Lahey. She always has the best music and fun choreography. I recommend everyone to try her classes and keep coming back to them!

Source: Google

★ 5

This is the 3rd club I've followed Maribeth to in the past 25 years and is the best facility as far as the room, the locker room, the staff and the support our classes receive. For example, no towels ready? (that happens) The front desk brings them into class for us. She is the best teacher in the Lake county area if not Chicagoland. Her step, barre and lifting classes are different each class with different music every time and sometimes with themes. She puts a lot of thought and extra effort into her work and it shows.

Source: Google

★ 5

Great place to work out and I love Maribeth training classes.

Source: Google

★ 5

Maribeth has the best strength classes and Barre classes! She takes time to make sure we are doing the exercises correctly and is so encouraging!

Source: Google

★ 5

I love Maribeth and step!! Only reason why I belong.

Source: Google

★ 5

Maribeth’s step class is great!

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★ 5

Maribeth is always so friendly when I go to the club. She offers good suggestions for my workouts and even offers great suggestions to help even when not at Bears fitness!

Source: Google

★ 4

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★ 5

I am in a class 3 times per week with a great teacher Maribeth Lahey.
Love her so much !!!
I was about to cancel my membership and I joined her class, now I am an fan for life.

Source: Google

★ 5

Bearsfit has been an exceptional gym since in joined. Very clean, friendly staff, and great trainers/fitness classes. Maribeth is an awesome group fitness instructor, I’ve gone to her classes for years.

Source: Google

★ 5

BearsFit has a FANTASTIC instructor named Maribeth!!!!! I have been taking her classes for more than 20 years now, and she is the most incredible instructor I have ever seen!!! She has it all, great teaching methods, timing, pace, enthusiasm, and marvelous music!!! Maribeth’s classes are never dull for a moment, as she always varies her classes, keeping them fresh and exciting!!! BearsFit and Maribeth — what a wonderful team!!! Many thanks to both for a great workout experience!

Source: Google

★ 5

Maribeth's classes kick my ass in the best way possible! Every session pushes me to my limits, but the energy, the flow, and especially the music make it worth every drop of sweat. Maribeth knows how to keep everyone motivated and make the grind fun!

Source: Google

★ 5

Busy gym, clean facilities, and friendly staff.
Great trainers with a good variety of classes offered both morning and evening.
I particularly enjoy Marybeth’s and Ben’s!

Source: Google

★ 5

Maribeth is an amazing fitness instructor. I have been taking her classes for 15 years! Her classes are always different, challenging and fun! I look forward to going to the gym every week because of her!

Source: Google

★ 5

Maribeth's classes are great!

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★ 5

Maribeth is an awesome instructor. We all followed her to Bears Fit!

Source: Google

★ 5

I can’t say enough good things about coach Quick! Working with him has been one of the best decisions I’ve made for myself. When I started my life changing journey almost a year ago. My goal was to be healthier. I needed to lose weight. I was nervous and unsure where to start. I didn't have the courage to join a gym so I exercised from home, lost weight but little muscle definition. Last month I joined Bearsfit. I thought, if I'm going to do it, I'm going all the way! I met coach Quick the same week I joined. Immediately, Ifelt welcomed and comfortable. I've been working with coach Quick for 5 weeks now, and I am starting to see some results. Coach Quick believes in me and he assured me from day one that I got it and he pushed me to go beyond what I thought I could do.

Every session has been tough! But coach Quick explains it, he demonstrates the activity, and watches to make sure I do it correctly and efficiently, and that I don't hurt myself. He makes things fun! He celebrates every bit of my progress with me and never lets me give up. I’m stronger, more confident, and I feel great!

If you are looking for a trainer who truly cares, motivates you, and makes you feel like you can do anything coach Quick is the real deal. 💪🔥

Source: Google

★ 5

Maribeth's Saturday morning Step and Strength is the perfect start to the day!! #BearsFit

Source: Google

★ 5

Maribeth is absolutely amazing! Her Strength, Step, and Barre classes at Bears Fit are the perfect mix of challenge and motivation. She brings so much positive energy to every workout — she inspires you to push harder while still making everyone feel supported and successful, no matter their fitness level. Maribeth takes the time to help with form, offers great modifications, and keeps every class fresh and fun. You always leave feeling stronger, more confident, and grateful you showed up. She truly makes fitness something to look forward to every week!

Source: Google

★ 5

I joined Bearsfit primarily for the step and strength classes taught by Maribeth. I can confidently say she's the reason I signed up and stayed! Her energy, choreography, and ability to motivate the class is unmatched.
Beyond the class, the gym has exceeded my expectations. It's always clean, well-maintained, and the staff are consistently friendly and welcoming. Whether you're new to fitness or a seasoned gym -goet, Bearsfit creates an environment that feels supportive and inspiring.
Highly recommend, especially if you get a chance to take one of Maribeth's classes!

Source: Google

★ 5

Maribeth is the BEST instructor ever! She is motivating, plays great music and makes working out FUN! She choreographs new step classes every single time!

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★ 5

I love the classes!

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★ 5

The classes are wonderful. Special shoutout to Maribeth and Brittany.

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★ 5

I absolutely love Bears Fit club!
The step and strength class with Maribeth is my favorite! She is an awesome and truly professional trainer!
Highly recommend to anyone looking for a motivating place to get fit!

Source: Google

★ 5

Marybeth is one of kind. She focuses on form like no other ! She brings on variety ands makes every class so interesting

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★ 5

We love Maribeth! She teaches an amazing weights class! Love the variety each week and fun music. Thank you!

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★ 5

I’ve been working out with Maribeth for many many many years. Absolutely the best exercise teacher and queuing is a 10

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★ 5

Clean and updated fitness center. Classes by Maribeth are the best!

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★ 5

Love the classes, especially Maribeth, she is absolutely awesome.

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★ 4

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★ 5

Maribeth offers an incredible workout on Thursdays with the Barre Blitz class. It's a great blend of lighter weights and barre work, sure to leave you feeling strong!

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★ 5

I had been enjoying all of Maribeth’s classes, all of the formats. I love her enthusiasm, energy, her professional approach to every class. Each class is different, but it does challenge you. I have a very great experience training with Maribeth!

Source: Google

★ 5

Great gym. Good variety of equipment. Very few gyms offer step aerobics and this gym has the best instructor of that class - Maribeth. I highly recommend this gym.

Source: Google

★ 5

Thursday night's Step and Strength Class is a great workout! I look forward to it every week!! I always know Maribeth is going to challenge me and make me sweat! #BearsFit #FootballFit

Source: Google

★ 5

Maribeth's Barre Blitz is a great workout!! #BearsFit #Footballfit

Source: Google

★ 5

Maribeth is my favorite instructor! She is the only reason I come to gym regularly.

Source: Google

★ 5

If you ever think to take classes - Maribeth will be your best choice!! Highly recommended instructor!!

Source: Google

★ 5

Love Maribeth’s classes, the best instructor in the world. Side line strength and barre blitz are just two of my favorites.

Source: Google

★ 5

Maribeth is an amazing instructor! All her classes are fantastic specifically her step class. It's the perfect balance of cardio, choreography and fun! She breaks down each combo so everyone can keep up and still manages to make it a great workout. I've been stepping with her since 2013 and still look forward to every class. Her playlists are always great, her energy contagious and she somehow makes you forget you're even exercising until you realize how much you've sweat. Absolute favorite part of my week!

Source: Google

★ 5

Maribeth Lahey is one of the best instructors out there! She makes class fun, and runs it in a way that’s easy to follow. I look forward to weeknight evening classes because of her!

Source: Google

★ 5

Love Bearsfit. Maribeth’s classes are the best

Source: Google

★ 5

Maribeth Lahey is the best fitness class instructor and is the reason for my gym membership; we thank her for her dedication to creating classes that are both challenging and enjoyable; excellent music-playlists providing motivation and setting the perfect mood.

Source: Google

★ 5

I joined Bears Fit because of the classes led by Maribeth Lahey, but I am loving the clean facilities, child care, and smoothie station!
Maribeth's classes are amazing...the first time I took one, I immediately felt stronger. I leave the classes, happy and empowered and excited to have seen my gym family <3

Source: Google

★ 5

Hi, I have been at Bears Fit around two years it is the best place I found it. All staff are very gentle the facility very organized and clean. I was looking for a trainer my best time to workout is mornings. One day I saw a trainer how he was patient and dedicated with the client. And got the decision to ask if he can be my trainer Bob Bulmash I love it!! Workout with him he explained step by step every exercise. I totally recommend 100%.

Source: Google

★ 5

I can't say enough good things about my trainer Aidan. I want to get back in shape but I'm worried about injuries, so he's helping me with hip and shoulder mobility. He's done a phenomenal job of stretching my ankles/calves so I can start strengthening exercises. Some trainers just count reps while you're in a machine. Not Aidan! He personalizes everything to my needs and checks-in every few weeks to make sure happy with progress. Things are going so well that we've moved on to squats and sled pulls which are great for my lower body. Like I said... can't say enough good things!

Source: Google

★ 5

Coach Bob is such an amazing Coach!
He takes time with his clients, goes into great lengths to make sure each client gets the most personalized service to achieve their goals. I highly recommend working with Coach Bob!

Source: Google

★ 5

I know Bob for years he is a great trainer

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★ 5

I have had Bob as my trainer for the past couple years and he is the best! Bob keeps the workouts fresh and always challenges me to perform at my peak! He knows his stuff!! You’re the best, Bob!

Source: Google

★ 5

Bob is an excellent trainer. He listens to his clients and gears his training to the needs and abilities of his clients. Highly recommended.

Source: Google

★ 5

Bob is a friendly and experienced trainer. I enjoy interacting with him and some of the individuals he trains when in the gym.

Source: Google

★ 5

If you're looking for a 5 star workout coach there is no one better than Bob Bulmash. He has patience, expertise, flexibility and encourages success.

Source: Google

★ 5

This is great place with excellent trainers and stuffs,
Bob is my trainer I got my result within one month so can you come check it out with him. He is great.

Source: Google

★ 5

This is a shout out to the personal trainer I have at the gym, Bob Bulmash. I’ve been working out with him for several years, I tell everyone that if it wasn’t for Bob I would not be at the gym. Not only is he a very good trainer but a great guy.

Source: Google

★ 5

Bob been a great personal trainer, always tracks the workouts and cares that I see improvement

Source: Google

★ 5

When I work with a trainer Bob Bulmash is my first choice. He’s patient, willing and able to adapt the workout to accommodate my pains of the day, and, perhaps best of all, Bob tolerates my nonsense and gives it right back.

Source: Google

★ 5

I couldn’t leave this gym without saying how great it is.
My time here has truly been worth the membership.
From the classes and personal training to the smoothie bar and the consistently friendly staff everything has been exceptional. Thank you for the challenging workouts that have made me a stronger person.
I would return to this gym in a heartbeat!

Source: Google

★ 5

I hadn’t worked out consistently in years. I had never worked with a trainer. I took a chance with Bob Bulmash and couldn’t recommend it more. Bob’s encouragement, coaching, and humor kept me going. Bob put together a great and tailored workout plan for me and the results speak for themselves. Truly a great trainer and all around person.

Source: Google

★ 5

PT Bob Bulmash is an amazing trainer. I very highly recommend him! He is extremely reliable and punctual. He's up to date in all science based PT. He caters all the exercises to my skill level, age (50's), goals, and needs. I'm in much better shape after using his services & he def changed my life & health forever. He is well worth the money. Thank you, Bob!! 💪

Source: Google

★ 5

I’ve honestly had some mixed experiences with BearsFit as a whole but the reason I keep coming back is the opportunity to work with Bob Bulmash. He tailors workouts to what motivates me and best thing is I’ve achieved awesome results. His demeanor and personality are amazing what anyone would want out of a personal trainer - I highly recommend for any level of experience fitness and weight training! Keep up the great work, Bob!

Source: Google

★ 5

Clean nice staff different exercise equipment 40 yard turf. They have all the amenities for a great hybrid workout at a excellent price.

Source: Google

★ 5

Clean, excellent equipment options including several squat racks and big turf area with sleds, tires, boxes, bags and more! Management and staff create a warm and friendly atmosphere and are always helpful. Members are great too. People here like to work out and it is very motivating and inspiring. I'm happy to call Bears Fit my gym, it's great energy here and I look forward to my morning workouts. I would also like to give a special thank you to the all trainers here especially Bob Bulmash for your extensive knowledge, warmth and professionalism, you’ve always made Bears Fit extra special for me!

Source: Google

★ 5

Place is very clean and friendly. Bob, my trainer is always willing to facilitate my session. I like this sense of humor, capable to understand my limitation. With kind help me to move out of my comfort zone. He is very professional at the time he needs to give advice of how to work on my workout routine.

Source: Google

★ 5

Bob the trainer, is great at customer service. He is patient, kind, and intelligent. If you need a trainer and want someone who is kind, but still pushes you to achieve your goals better get Bob.

Source: Google

★ 5

Bob has been my personal trainer for almost three years. He’s knowledgeable and has a great sense of humor. He’s always expecting a bad dad joke when I arrive. He’s also telling a few of his own.
He has me doing exercises I like to complain about, but I feel better having done them. I would highly recommend Bob especially for mature gym goers as he understands our needs well.
As far as the facility goes, it’s clean and the staff is friendly. They’ve made strides to keep the equipment in good working condition.
All in all it’s a great place to workout.

Source: Google

★ 5

I have known Bob for 5 years now, having worked with him in the past at Bears Fit. With his experience as a personal trainer, he's worked with a broad spectrum of clients with varying goals, injury history, and training experience. He's proven that he's capable of helping these people go from where they are to where they want to be in health and performance, while training them in safe and effective manner. On top of that he's very professional and accommodating to your goals, needs, and wants.

Source: Google

★ 5

Bob Bulmush has worked well with my husband who has Alzheimer’s!

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★ 5

Bob is a very caring, understanding person. He has help my husband with strength training for chemo for his pancreatic cancer. Bob is very considerate about how my husband is doing and notices when it’s time to rest.
Bob also is a great listener to the situation people are going through in their life and tries to help clients ease their Stress.
He is a people person and truly care about his clients.
My husband and I love working with Bob.
He is a GREAT asset to BEARS FIT!!

Source: Google

★ 5

I’ve been training with Bob Bulmash for 9 years and his coaching has been life changing. He’s helped me build some serious muscle, transformed my body so I can rock a bikini and helped instill healthy habits that have become part of my everyday life.

Source: Google

★ 5

BOB BULMASH , A TRAINER, IS A REAL PROFESSIONAL! DA BEST..

Source: Google

★ 5

Bob is a great trainer. He listens and makes adjustments to keep me from injury and push me further. Having had a few trainers, he is near the top of the list in my book

Source: Google

★ 5

I’ve been coming to Bears Fit since it opened. The staff here has always been courteous and helpful. And if you’re looking for a Personal Trainer, I highly recommend Bob Bulmash. I’ve know him for years, extremely knowledgeable, and great with his clients

Source: Google

★ 5

Bob Bulmash is an excellent trainer, mentor for younger peers. Always in a good mood, trying to help out and make a difference.

Source: Google

★ 5

Bob Bulmash is an incredible trainer to work with! As a newcomer to the gym, I was unfamiliar with much of the equipment and proper techniques, but Bob made everything easy to understand. He was patient, supportive, and extremely knowledgeable. Not only did he push me to do my best, but he also took the time to educate me on how to continue improving on my own! He kept me motivated, made every session enjoyable, and was always happy to answer any questions—whether about workouts or nutrition.

Source: Google

★ 5

My personal trainer Bob is amazing. Knowledgeable, and understands anatomy and nutrition. He can also adapt the workouts plan to meet my needs. Clearly explains exercises and pays attention to my concern and need. Punctual- respectful and possesses his certification up to date. I was pretty much encouraged to stay on track and to achieve my goals. Im grateful to have found Bob as a trainer in this Gym.

Source: Google

★ 5

Enjoyed working with Bob Bulmash

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★ 5

I have know Bob Bulmash for about 15 years.
He has always been an amazing trainer who explains the exercises so well...and gives positive reinforcement!

Source: Google

★ 5

Bob is a wonderful and talented trainer at the gym!! I would utilize Bob as a trainer anytime and anywhere!! He’s very personal and a wonderful man.!!
Steven Harris, MD

Source: Google

★ 5

I have been a member of Bears Fit for over five years. I find myself going 3 to 4 times a week.
I have a Trainerhis , name is.
Bob Bulmash .
I started with Bob at another gym and when he moved, I moved with him. Best decision I ever made in my training history. I’ve been with Bob going on 10 years.
In the past five years, I’ve gone through five surgeries.
He has me doing workouts that help me out physically, and psychologically. We do particular workouts that are good for me. He seems to know exactly what I need. It’s also fun. We try out new and exciting workouts. Some are extremely hard but he knows exactly how much I can take.
I feel Bears Fit is extremely lucky to have him working for them.
On Fridays, we put on our boxing gloves and spar. That is the most fun I have. Is patient very patient with me and knows his stuff.
It is such a -blessing to have him as my trainer. So I train 3 days a week excellent on one day a week box. I feel I’m in very good shape actually great. I am 71 years young . I can’t wait to get to the gym in the morning. Gives me an incentive for the day.
I would recommend Bob Bulmash for any person seriously considering a workout Trainer.
He is extremely Dedicated to his work and fun to work with.
If anything, give him a try.
You won’t regret it
Lynn .P.

Source: Google

★ 5

I've trained with Bob Bulmash and saw incredible results! His combined knowledge of nutrition and training, along with motivation, and attention to form have made every session both challenging and rewarding. He tailors each workout to my goals and make sure I’m progressing safely and effectively. I feel stronger, more confident, and healthier than ever. I highly recommend him to anyone looking for a dedicated and skilled personal trainer!

Source: Google

★ 5

Great staff, great atmosphere, clean & modern equipment. Tyler was also really helpful getting us checked in quickly, made our experience seamless.

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★ 5

My favorite gym

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★ 5

Amazing facility, great recovery room. Even as a Lions fan, I had a great experience at the gym

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★ 4

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★ 1

A very unlawful rule that people that want to try the free trial at the gym have to show state id. No other documentation like showing student visa or anything like that is acceptable which is ridiculous. Discrimination!

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★ 1

Bad customer service for international people do not accept valid visa documents to let you in

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★ 5

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★ 5

Great club, friendly service!

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★ 5

Bears fit is amazing, nothing but great service, convenient hours, machines are amazing. super flexible and easy to get a workout. Gym looks amazing and clean!

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★ 5

Very cool gym with good music anf fresh air.

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★ 5

Staff was really easy to work with and helped me out with my misunderstanding

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★ 5

I took a few personal training sessions with Coach Ross and wanted to say how great he is. From the moment you start till the last rep you will be sweating. If you are looking to improve your overall health and fitness level book sessions with Coach Ross.

Source: Google

★ 5

Amazing facility! Thank you to Marie and Tyler for the amazing introduction experience. Taking the time to walk my crew and I through the gym and explaining all the benefits!

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★ 4

Good gym, been with them for 6+ years now. Clean with a good layout.

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★ 5

Very clean has exactly what you need. Thank you to Brendon!

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★ 5

Great facility and equipment.

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★ 5

Totally chill, super cleans i love the workers that work here, super friendly

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★ 5

Been going to this gym for a couple months now. Great facility that’s always clean, all the staff is nice especially the trainer coach qwik and it’s not too busy in the mornings so you don’t really ever have to wait for a machine

Source: Google

★ 5

This gym is Amazing! Staff is super helpful and knowledgeable and I love the wide range of workout equipment!! Jordan is awesome!!

Source: Google

★ 1

My wife and I have been members for several months. I bring my 13 year old son for private training and to train with both my wife and ALL THE TIME. Today, the guy working the counter said that I needed to sign a waiver for my son (13 yo). To this point we have never signed a waiver. I told the guy at the front desk “ok” I’ll sign it, no problem. He then proceeds to tell me that He (Colby)/Bears fit needs my son’s phone #, email address and ID. I said that my son is not back in school so my 13 doesn’t have an ID. I also told him that I’m not giving him or Bears Fit my sons personal phone # or email address that he’s underage and I don’t want them having any personal information or them contacting him in any way.I said that I’m the legal guardian and they have my information. The guy at the front desk gets the manager “Colby”. This interaction with Colby has to be one of the worst customer service situations I’ve ever been involved with, ever. Colby was extremely rude and unprofessional. Eventually, turning his back and walking away from me in mid conversation. My family and I can’t support a a facility that treats us like “this”. Absolutely horrendous customer service. What a shame.

Get rid of this guy before he sinks the brand and the business. This 1-star review is in addition to the dozens on Google. Don’t these reviews matter to the company? What are you doing about it? Wake up before it’s too late.

Source: Google

★ 1

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★ 5

Love the variety of quality equipment this facility offers! All of the staff are very friendly and shoutout to Tyler for always being so helpful!

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★ 5

The facility is excellent, very well-maintained gym, great people, and an overall wonderful experience!

If you're a beginner seeking personal training, do yourself a favor and find trainer AIDEN MEDINA! He is focused, customer-centric, extremely attentive, and highly knowledgeable about diet, workout form/posture, and training split. I've been extremely satisfied working out with Aiden!

Source: Google

★ 5

Great gym, been here for years

Source: Google

★ 1

Went it with a couple friends from my college football team that have lived in the state for the last couple years. They filled out the free guest pass which I have done this numerous times in the past. Tyler was the one helping me but I shouldn’t really call it help because he really didn’t do anything. Telling me he couldn’t let us workout because they were from another state. When Tyler is the one that has helped me before to do this. I asked for their GM Colby but he was busy. We came back an hour later in hopes to speak with him and nothing at all. Very unfortunate because most of the time at Bearsfit they have good customer service but Tyler is rude and didn’t want to offer a solution or try and help us out. I have been coming here for years now but because of Tyler and him not putting effort in to even give us an estimate of when we can talk to Colby I will no longer come back.

Source: Google

★ 5

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★ 5

This facility is super clean and organized. Marie provided the utmost experience, her professionalism was very appreciated. The equipment was very good and would highly recommend Bears Fit to any gym goer, beginner or expert. Thanks Marie and the team for providing such a great experience!

Source: Google

★ 5

Very good space, lots of equipment, not too crowded, and great amenities. Great gym overall.

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★ 1

Just called to inquire about a day pass. The gentleman who answered the phone told me that the 4 day guess pass was only for visitors who were over 30 minutes away after I explained to him that I lived over 45 minutes away from that location and just wanted to visit. He then told me I still wouldn't be able to use the four day pass. As a frequent visitor and member of many gyms and fitness facilities, I am used representatives be able to communicate their policies clearly and professionally without ambiguity.

Source: Google

★ 3

Been going here for ~3 years. Pretty average gym overall, here are the pros and cons:

Pros:
- solid machines/equipment
- nice large facility
- clean most of the time
- nice locker rooms

Cons:
- when this place gets crowded, it is insufferable
- only 5 squat racks
- broken water fountains, machines, etc. take forever to get fixed
- cancellation policy is horrific
- can be quite expensive (depending on your perceived value)

Source: Google

★ 5

Very nice gym. Lots of good equipment.

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★ 5

Smells new😇

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★ 5

Easily the best gym around.
Clean facility, top-quality equipment, and super courteous staff. There’s tons of space, and even when it gets crowded (especially 4–7 PM on weekdays), it still runs smoothly. The vibe here is unmatched— almost everyone’s respectful, focused, and non-judgmental. It’s an incredibly motivating place to train.

Good luck finding a better gym—I haven’t.

Source: Google

★ 5

The best gym around the area ,Amazing experience, always clean , make me feel so welcome . The manager Marie she so great 💪🏻

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★ 4

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★ 5

Good gym, membership is covered through my health insurance which is a plus

Source: Google

★ 5

Huge shoutout to Jason and Oakley at Bears Fit — these guys are absolutely top-tier. Every time I walk in, they’re welcoming, professional, and always ready to help with anything I need. Whether it’s a quick question, an issue with equipment, or just a friendly check-in, they go above and beyond to make sure members feel supported.

Jason brings great energy and makes the whole place feel like a community, not just a gym. Oakley is always on it — approachable, attentive, and super easy to talk to. You can tell they both genuinely care about the member experience.

It’s rare to find staff this dedicated and consistent. Jason and Oakley make Bears Fit stand out in the best way. Appreciate everything they do!

Source: Google

★ 5

I have been coming to this gym for like a month and Jason got me started with a package that let me workout for free for a whole month. Machines are really nice and the staff is super chill as well. Loved my experience the past month at this gym.

Source: Google

★ 5

Normally don’t write reviews but I figured I’d give this place the credit it deserves. I usually go with my brother for support but been liking this gym and been keeping my eye on it ever since it opened. Never thought I would sign up for a membership but was convinced otherwise today. Friendly staff, thanks to Jason, I was able to get in easy, making it worth my while.

Source: Google

★ 5

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★ 5

Fantastic gym equipment and staff. Jason is very polite, kind and helpful. Don’t listen to a lot of the bad reviews since they are just unhappy people. This gym truly has an atmosphere like no other. Highly recommend👍

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★ 5

Bears fit is the best gym in the area. The amenities are unlike any gym around and it has the best prices. Jason is extremely friendly and provides personalized help to your situation.

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★ 5

Honestly this gym is really dope. Don’t really get the hate on the staff they’re always dope and chill so ignore the bad comments tbh. Don’t fall for their sales tho the gym is the only thing worth the money imo. They got to fix the cable machine tho it’s been broken for a fat minute but other than that it’s probably the cleanest gym in the area . Tyler and Jason are dope

Source: Google

★ 5

Huge shoutout to Jason! He was super friendly, knowledgeable, and came in clutch as he assisted in “fixing” the stair master I was using. In short, I dropped my phone and it ended up falling inside it, but he was able to get it back with no issue.

Since joining this gym in January 2025, the staff have been super friendly. Love the variety of machines, giving you plenty to choose from depending on your workout schedule. The facilities are great. Locker room, showers, and restrooms are up kept considering the influx of gym goers that come here. Their snack/smoothie bar is also pretty sick and fair priced if you need something to keep you going or to give you a boost of energy when you finish your workout. My favorite gym thus far!

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★ 5

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★ 5

So far so good! Signed up a few weeks ago. I really like it. Lots of space, good amenities and for a very fair price! The place is usuully very clean also!

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★ 1

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★ 5

Love it here

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★ 5

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★ 5

Mark and Michaela go above and beyond typical customer experience. Highly recommend
..and it's an amazing facility.

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★ 5

Absolutely amazing place! It is always so clean and they have all the equipment you could ever need. The Facility is beyond amazing and always so helpful! I truly love this community 🧡

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★ 5

The machines are great quality and the workers are kind. Jason is always helpful and always there to answer any questions.

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★ 5

A clean gym with helpful and knowledgeable staff. I walked into the gym uncertain and a young man named Oakley helped me with any questions I had regarding the gym, as well as pointing me in the direction of Jason to help with a potential membership. Both men exceeded my customer service expectations, and I look forward to working out here in the future! Would definitely recommend checking out BearsFit!

Source: Google

★ 1

Terrible customer service. Sneaky and rude, management is combative and aggressive. Nobody would assist me with a problem I had and they called me “unintelligent”. I was charged an annual fee when I am only in this area temporarily before I move. I made it clear upon signing up that I only want a month to month option so I can cancel. The managers would not refund me and they originally told me I could cancel 7 days prior to my billing date and not be charged for the following month- then upon speaking with the general manager, he stated that it is 10 days prior. I wrote down “7 days” when I spoke with the previous manager while they spoke with me. Then the general manager stated that “I would not be able to retain that information because I am not a robot”. Just plain rude and unhelpful. If I would have listened to the first manager about the 7 day cancellation- I would have been charged another month anyway. This is sneaky and the staff needs to be educated in customer service, their policies in order to communicate this to customers accurately and they all need to be replaced with better and friendlier staff. I’ve never been treated so poorly in my life.

Source: Google

★ 5

Great facilty with very frielndy staff. Highly recommend!

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★ 5

Great facility, Marie, Brendan, Bry, were super helpful and great to work with. Will definitely be back to such a great Gym. Thank you all for everything. I had a great time at your facility.

Source: Google

★ 5

Amazing, kind , and caring staff. Bri, Marie and Brendan are the best and make the experience feel like you are part of a community.

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★ 5

Very clean, very great and helping staff!! The facility is great with lots of different weightlifting and machine options! Def check it out you won't regret it!!! Marie and Brendan were great!!

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★ 5

Great facility, clean, well maintained workout machines. Lot of options. Smoothie bar for post workout protien shakes.

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★ 5

Clean and beautiful facility. Great turf. Plenty of machines. Lots of options and great smoothies!

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★ 1

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★ 4

This gym is a really good option in the area. The weight area is huge. The locker rooms are generally clean. I regularly use the sauna.

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★ 2

Vibes are ok

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★ 5

I love bears fit! I’ve been a member for a few months and I’m very happy. They have Plenty of machines to workout on, many group classes to choose from. And most importantly is the cleanliness of the place!! Thanks for all that you do bears fit! Keep up the good work!

Source: Google

★ 5

Favorite group fitness classes ever!

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★ 5

As a Plus size female who is trying to figure everything out on how to lose weight, I was every nervous walking in just from past experiences with other gyms, but as soon as I walked in , I was immediately part of the gym family and felt like I was being heard with my goals and felt like I could ask any question about health to anyone and them actually give me a real answer instead of the BS work around that other gyms do for you to buy their products or memberships and I didn’t feel like I was just another price tag for them. I have decided to take the route of getting a personal trainer who is Laura
( absolutely the best) and yes it is pricey BUT 10000000% worth it, not only has she helped me physically already lose 10 lbs in a month but she has also helped me find my inner warrior went it comes to personal growth.

100/100 would recommend

Year later update-
Still in love with this place, yes there are ups and downs BUT doesn’t everywhere you go have that 🤷‍♀️, the ups 1000% out way the downs as in the price is now just $19 a month, and as for a just graduated college that is a pretty sweet deal to get a great working facility + free sauna and steam room where as most other gyms make you pay extra for that feature. I have lost 75lbs so far and my personal trainer Reagan, she is absolutely amazing and teaches me new things everyday! Still 10000% worth every penny if you are truly serious about your health journey!

Source: Google

★ 5

Great gym- really enjoy the classes and the friendly staff. Super reasonable monthly rates! The trainers are super flexible with days/times and knowledgeable as well.

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★ 5

Super clean and nice. Would definitely work out here.

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★ 1

There’s a lack of budget for repairs. Mens steam room down for months… but we can afford the motorcycle? Cmon man.

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★ 5

Amazing.

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★ 1

I recently went back to Bears Fit and can honestly say what a mistake! I can't believe the number of pieces of equipment that is broken! Some which have been broken since I rejoined! Definitely needs a deep cleansing as well!! Very disappointed they let this gym go to shit! Canceled today and will never step foot in there again

Source: Google

★ 5

Best gym I’ve ever worked out at. Greeted instantly when I walked in by a gentleman named Brendon. They make you feel so welcomed. He gave me a tour and even showed me how to use a bunch of their machines! Made it easy to sign up and explained everything perfectly. Super clean as well’ I would definitely recommend the gym to everyone I know! 5/5 stars without a doubt!!

Source: Google

★ 5

Went in to check out the gym! Was met by one of the handsome managers that works there! Don’t recall his name but I think it was Donatello or Brendon! Very preposterous young fella I would say. Gym was clean 🧼 and felt like a great environment to work out in. Definitely coming back soon to sign up

Source: Google

★ 1

UPDATE: WORST STAFF AND WORST CUSTOMER SERVICE I HAVE EVER ENCOUNTERED!
After 3 years, I closed my membership in this gym, and I will give 1 star, just for the gym itself.

The worst thing about the gym is the staff, absolutely incompetent, as I wrote earlier, no matter how many times I asked them to perform their duties, they always performed them with an error, which cost me money.

The last straw was that they couldn’t close my subscription on the day I contacted them, but only closed it the next day and said, “We don’t know anything, pay for another month.”
——————————————————
I can give only 3.5-4⭐️
A large room, a lot of various equipment, good parking, pleasant and friendly staff, a convenient application and system, the presence of a children's room and an additional area with physical procedures - gorgeous!
Very clean!

Update: Of the minuses:
- The most serious and most terrible minus is the early closing, especially on weekends. They really like not to work on different holidays and weather conditions. This infuriates even more, coupled with the fact that they don’t work very late anyway.
- The second minus is poor-quality service, 3 times I applied for the purchase of additional services and EACH time there were problems with payment later (extra money was withdrawn or the wrong service was performed), later each time I just had to solve these issues for WEEKS, because none of the staff on the reception does not know how to solve it, and apparently they always forgot to pass it on to the manager.
- Despite the large assortment of equipments, many of them are not duplicated at all, some take a very long time to repair. The most annoying thing is that in 3 years, not a single new one has been added.
- In my opinion, the price is too high, provided that you only use the gym (no swimming pool, no at least some free set of procedures - 1 massage per month or 1 body % check (for example, once every 6 months)). They even removed the free protein shake that could be exchanged for points in app☹️

Source: Google

★ 5

This health club is fantastic! It’s extremely clean, they have lots of equipment, and the staff are very friendly and helpful. The monthly rate is very affordable, too.

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★ 5

Great facility, with clean abundant equipment and some of The Best Coaches.

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★ 3

This used to be a nice gym. At $49 it was great value since you get classes included and towels but then they dropped the price to $19 and took away everything making it extra charge. That is not the worse part. Now everyone with $19 can join. The gym now is very crowded and full of the type of crowded you see at planet fitness. It's time to leave this gym sadly as I enjoyed it for the couple of years I was a member and while I will be paying more at my new gym I believe it will be worth it as this place seems to be going downhill.

Source: Google

★ 2

I have been a member since 2019 shortly after they first opened. It was great at the beginning. I loved the group exercise classes. After pandemic things changed. Also tried personal training. They have been taking advantage of me because I don't speak up for myself. Finally cancelled my membership but the guy behind the desk listed the reason as injury instead of listening to all the feedback I gave him. So I'll write it here. Update your website! It's still from 2019. How can i tell people to check it out if nothing is right on the website? Get better group classes. You hired this amazing group fitness guru yet I haven't seen any improvement to the classes. Get more personal trainers for evening hours! Majority of people work during the day. But don't waste people's sessions on exercises they can do on their own. Get a better app. The new app is awful and not up to date. Do better for your clients. The gym itself is a nice gym but for the price not much to offer.

Source: Google

★ 4

Looks like a great place. Really considering signing up.

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★ 5

I love this gym! It’s always so clean and staff are so nice. Recently had an issue with my bears fit app and Brendon was so sweet and help answering my questions. Will recommend to my friends!

Source: Google

★ 1

Very frustrating with cancelling the membership. And I have been a member for two years but I moved areas in the beginning of August and tried to cancel my membership. I called on August 1st and asked for my membership to be cancelled. Marie said that it’s less then 10 days before the billing day, so I would still be charged in the next days for the month of August. And I totally understood that. And they also said that I can either email billing about canceling or come inside to sign for the cancellation of membership. So I decided to spend my time and come inside. That was totally not worth it. I signed everything that they needed and the worker at the front desk said that i’m all good and that i’m not gonna be billed for the next month. But I still got billed for September yesterday. I called the store and they said that the worker didn’t do my cancellation correctly and I have to contact the billing department now. This is very frustrating and annoying. I’m in the different area and I ended my contract the whole month ago. They didn’t value my time at all. Why do I need to deal with stuff like that? Why can’t important stuff like cancellation of membership can’t be done right from the first time? And why do I have to deal with this and fix the thing that you guys messed up?

Source: Google

★ 1

I have had issues with my cancelled account and being charged months later. I’ve called multiple times to speak with the manager and I’ve been given the run around. Either they’re unavailable or as soon as I request so speak to them they become ‘unexpectedly busy’. This is no way to run a business and very poor customer service on the manager’s part.

Source: Google

★ 5

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★ 1

I just got off the phone inquiring about a day pass, and I was immediately transferred to a sales rep by the name of Mac. I just want to not trying to answer his sales questions. I just want to try out the gym to see if I’m interested, if so then will sign up after. He did not like my response so he wanted to charge me $30 for a day pass on their website they are currently advertising $19 monthly pass if you sign up . Let’s not forget to mention they also offer free day passes on the website. I asked to speak with a manager he refused so here I am leaving a review. Hopefully that gets fixed not sure what they would’ve done with a $30…

Source: Google

★ 5

One of the best gymnastics clubs in Illinois. Super clean, amazing staff, great selection of classes and everything else you need or looking for in modern gym.

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★ 5

Lovely faculty, great services, but best of all, they sell 24oz smoothies for only $6.5. Way better than tropical smoothie just sayin.

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★ 1

While the facilities are nice, the management and billing are insufferable. I adjusted my membership to disinclude recovery and for about 6 months they continued charging me resulting in almost 300$ of overcharges. After many communications with manager Marie, the amount was refunded and I was assured it wouldn't happen again. However - the overcharged amount hit again for another few months. I've spoken at least 12x with Marie and as of today, this hasn't been rectified. If you value your time (and money) don't get a membership here..

Source: Google

★ 5

I’ve been working out at BearsFit for 4 years now. I absolutely love it! The staff is always very friendly and helpful. They do a great job of keeping the gym clean and well staffed.
They offer a wide variety of classes and have fabulous instructors that are extremely knowledgeable and professional. My two favorites are Laura Carole who teaches Yoga Sculpt and Samantha Tregenza who teaches Power Ride and Shred.

Source: Google

★ 1

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★ 5

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★ 5

Amazing Gym! Everyone Minds Their Business Music Has Been on Point Lately Sauna and Steam Room Machines Work Great Friendly Staff Organized Clean Nothing To Complain About Even Have Big Enough Dumbbells For Everyone To use Possibilities Are Endless

Source: Google

★ 1

Dirty facility. Some machines broken. Staff doesn’t care.
Cancelling membership not just a hassle
It’s a straight forward fraud
They will charge you after numerous cancellation requests

Source: Google

★ 1

I cancelled my membership January thru the email THEIR front desk person told to me
Email in order to cancel. I have had 6 funerals in the past 8 months. I’ve barely been home
And only when I’m home I’m taking care of my sick father. Every time I call, I ask them about why membership hasn’t been cancelled. They never told me
I can come in person. They never took ownership and responsibility THEIR employee gave me the wrong email to cancel. They have been racking 5 months of membership fees and I have not been there since January. They don’t let the FAKE SMILES and LAUGHS FOOL you. They are snakes and they truly do not care about you and just want to take money from you and make it extremely hard to cancel regardless how many loves ones has passed. I SAY AGAIN! WORST GYM EXPERIENCE in my LIFE. Save your sanity. DO NOT JOIN. I will spread to message to the entire community.

Source: Google

★ 1

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★ 3

Three stars simply bc music is awful. It’s like those tik toks where they play soft rock while your trying to work out.

Update: music this week sucks even more

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★ 5

Spectacular and clean. Caters to CrossFit, powerlifting and the casual lifter.

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★ 5

Great place to work out. Nice machines, always clean. Employees are always nice and helpful

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★ 5

Amazing place, so clean and friendly. Welcome, seeing bears post and statues bright some memories while you exercise

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★ 5

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★ 5

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★ 3

I went to bears fit for about 2 years and overall, it's a decent gym. The gym has nice equipment and it is overall pretty clean. The problems I had with it was the lack of maintenance with their equipment and with the sauna and steam room. Whenever a piece of equipment broke, it usually took months for them to fix it. When it came to the steam room, it was usually a 50/50 chance it was running. Monthly pay was also never consistent. I paid $50 a month and I knew people who paid as low as $30 a month and as high as $70 a month and it seemed we all had the same type of membership...which made no sense. Also, for $50 a month, there should be a better guest pass policy. The guest pass policy, for me at least, was that I could only bring a guest in for free if they live in the area and have never been before. That meant if their name was in the system for being a previous member or being someone else's guest at a different time, then they would have to pay for a day pass. I also think the customer service could be better. I had a miscommunication incident with one of the employees there about bringing a guest in and I felt that the employee was at fault. When the manager got involved, instead of apologizing for the incident and allowing me to bring in a guest, they said there was nothing they could do and I was only able to bring in my guest if they paid. Overall, the gym has pretty nice equipment and while they keep it clean, I think there is a lot they can improve on.

Source: Google

★ 5

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★ 1

Bearsfit is a fine gym. All the bases are covered in terms of equipment and machines. The amenities such as locker rooms, recovery center, sauna, and pro shop are all nice additions. As a Bears fan, it's a cool place to surround yourself with a Chicago Bears atmosphere.

The reason for my 1-star review is that I was approached today in the middle of my workout by the head trainer Laura Carole who accused me of operating as a personal trainer in the gym. She claimed that it had been perceived that I was training another member. This member is actually my best friend from childhood from whom I received zero payment, and with whom I was in the middle of working out when she came up to us to interrupt. While I do in fact have my NASM certification, I am not and have never been a professional trainer. I only possess the certification to fulfill a requirement for my career as a mobility therapist. I was simply working out with a friend who needed some tips and guidance because he hasn't worked out in years. To be fair, the very first day we met at the gym, I didn't work out with him because I had already done so earlier that day and was walking him through our workout. If anything, that should have been the day to pull me aside and address their concerns that I was training him. Every day since, I have worked out alongside him and helped him with a spot or weight choice when he's asked. I've seen numerous couples, groups of friends, etc all doing the same for each other yet never approached as we were. To add to the situation, she chose to hold this conversation on the gym floor in front of other members just feet away. There was no decency in pulling me aside, waiting for my workout to be completed, or to discuss this in private. When I became frustrated, embarrassed, and agitated, she accused me further of being unnecessarily defensive as if to confirm my guilt. I felt I was being profiled and spoken to as though I was stealing business from them in front of other members. I found her approach to be highly inappropriate, offensive, and unprofessional. Had we spoken in private I would have apologized for how things had been perceived and for not working out WITH my friend the first day. It would have been a simple and easy situation. Rather, she chose to try and be authoritative and a bully. On top of this, when Bearsfit offered me complimentary training, I was open with them and let them know that I was certified myself. Why would I share that to then steal business? I wouldn't!

What is so disappointing is that I held a business relationship with one of the managers and was invited to join. She could have approached me at any point to address this but rather it was handled by Laura in a public fashion. I actually went and spoke with this manager immediately and explained all of this. She apologized for how it was handled and really didn't have an explanation herself. Ultimately, my friend and I cancelled our memberships right then and there. The staff assisting with the cancellation also agreed that it was quite unfair. Your members don't deserve that type of treatment. I can understand if someone is actually using the facility to train their clients but I was helping a friend while working out together. I'd still recommend a more professional approach in private.

Do better, Laura and Bearsfit.

Source: Google

★ 5

i’ve been coming here for quite a few years, and i enjoy it everytime i go! the personal trainers such as laura and rachael are the best!!

Source: Google

★ 2

Now this is a terrible gym, I was your member for two years and left! You don't value your customers and coaches too! also overcharge for a dirty gym with partially broken equipment!
and you changed the points system to a very very stupid one-I paid for recovery every month to get a bonus- visiting recovery...so stupid! Bye forever!

Source: Google

★ 5

Bears Fit has been nothing but a pleasure. The staff is as friendly and communicative as can be, you could almost eat off of the floor, and the machines are continuously being improved.

Thank you Bears Fit!

Source: Google

★ 1

I have been a member of this gym for quite some time now, and I must say that I am extremely disappointed with the lack of attention given to the sauna maintenance. It has been over a month since the sauna has been out of order, and it is frustrating to see no progress in fixing it.

Source: Google

★ 1

The morning and most afternoon noon employees are close-minded people. They work @ the gym but are not tren troopers

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★ 5

Fabulous gym and very kind, friendly, professional front desk people. They really care about their members.

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★ 1

Overpriced for a gym that’s never open and always has broken equipment.

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★ 1

Used to be a great place to work out until new management took over. It’s just not the same anymore and I will be taking my workouts elsewhere

Source: Google

★ 1

It’s a nice place however they will try and get the most money out of you without any remorse. Very often a lot of the machines are broken which leads to long waiting times to use them.

Source: Google

★ 1

Very disappointed. Bears Fit has a reckless track record of bringing in fantastic and passionate trainers, then turning around and letting them go, leaving a path of abandoned and confused gym members to figure it out on their own. Without fantastic personal trainers, this business only has their “name” to rely on and soon that won’t be enough. Save yourself the disappointment of getting a fantastic trainer and then having your gym management remove them from your corner. Just go elsewhere for fitness success.

Source: Google