★ 5

Excellent facility to horse and heave heavy weights.

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★ 5

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★ 2

2025 and no sauna... Old equipment. Nothing seems clean. Fly machine broken for over a year just taking up space.

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★ 1

Have been coming here for a year and the gym has declined. Especially in terms of cleanliness. There are never towels to clean machines. Last 3 times I came here and used the restroom there was no toilet paper. I'll be finding a new gym soon at this rate. Wish I was able to contact the corporate office about my concerns. Broken equipment and have had urinals out of service since I have been a member.

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★ 1

Subject: Disappointing Experience
I registered my son at this facility two months ago, with the assurance that the results would be available after four weeks and would meet expectations. This was not the case. The results were far from satisfactory. Additionally, I was explicitly told that I would only be charged for one month, yet I was shocked to find out later that I was signed up for three months without my knowledge or consent. This experience has been highly unprofessional and disappointing.

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★ 5

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★ 5

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★ 3

There's plenty of parking at this location. I like the variety of equipment. However, some could use some repair or upgrading. The water from the faucets in the women's bathroom needs to be checked because the water has a foul smell. Some of the equipment is very dusty. For example, the machine with the weights have a lot dust on top of them.

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★ 5

很不错的健身房。

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★ 5

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★ 3

Sorry to see that the wipes containers aren't filled anymore. They were really handy for wiping off handles. ;)

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★ 5

This gym has all of the equipment for all types of exercising.

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★ 5

This gym is great.The atmosphere is also welcoming.The best part is the 24/7 access which not many gyms do anymore

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★ 3

I like this place overall, but unfortunately, it’s always extremely hot inside. It’s tough to focus or work comfortably under these conditions. Most of the time, there’s no staff around — the place feels unattended. I really hope this review reaches upper management and they take action to improve the environment. Please turn the AC on!

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★ 5

I’m extremely happy with the decision I’ve made to switch to this gym. Lilly was the employee that not only helped me with 3 day trial until my account was activated at the top of the month, but went above and beyond to provide an easy transition.

The GM Ryan is a tenured employee who has done a phenomenal job keeping this facility well maintained. Employees do a great job thoroughly cleaning the gym.

I went out of my way to find the GM because I believe excellent customer service is something to be acknowledged. I will be recommending this gym to ALL of my friends.

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★ 5

Great selection of equipment and friendly staff. Always clean.

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★ 5

Great atmosphere & clean & diverse‼️

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★ 5

I am giving 5 STARS! The staff member who signed me up- Charles. He was incredibly helpful, guiding me through the entire process and making everything so easy to understand. Charles answered all of my questions thoroughly. I really appreciated how friendly he was. Also, was completely honest about the pricing—no surprises or hidden fees. It was refreshing to work with someone so straightforward and personable.
Lili is also a great staff member and always greeting everyone who comes in and saying “Have a great day” when they leave. She has helped me get my phone out of the stair master at 5AM in the morning. She was helpful and very understanding. I love the staff here!

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★ 5

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★ 1

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★ 5

This place is so immaculate, staff are very friendly, and it has all you need !

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★ 5

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★ 5

I have been shopping around for a new gym home. After reading the reviews of this location, I almost didn’t join! I am happy with my decision to check it out myself! Today, I was assisted by Carlos and Lily. They had GREAT customer service! Carlos was very detailed in explaining the policies and procedures and when I had a question, he was patient in explaining! I appreciate that a great deal! While Carlos was setting up my membership, Lily greeted each client that was either coming into the gym or leaving with a smile! Again, I appreciated it a great deal! I feel both, Carlos and Lily are assets to the CFX team!

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★ 5

It's good gym I just trained there I like the machine and the employees so nice

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★ 1

Wi-Fi is not working

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★ 5

The staff and atmosphere is awesome here! Vami runs a tight ship, maintains a clean environment, and has the best equipment for a variety of workouts. They have the space and tools for you to do whatever you want from athletic agility work to weight lifting to cardio and in between. My favorite part is the atmosphere and members here, everyone’s focus is on getting a workout in and there’s no fooling around. It’s a motivating gym and people are there to support you from the staff to trainers to other gym members! Above and beyond! Massage tables are a nice perk!

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★ 2

My husband and I have been coming to this gym for a while now, and it was the cleanest among all the other locations. However, it is getting dirty now. The bathrooms are always unclean, the equipment isn’t being cleaned, and the wipes are not being replaced. I see the front desk staff just sitting there and not doing anything. One time, my husband had an issue with the app to use the entrance door, and the lady at the desk was on her personal phone gossiping and completely ignored him until she left. Because of these issues, I am considering switching my gym membership.

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★ 5

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★ 5

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★ 1

They lie to you about membership prices and make it impossible to cancel

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★ 5

Ive been going to this gym for over 8 years. Good price, equipment, and very friendly staff (Lily and others) I always go in the morning, 3-4 times weekly. Also, just want to add it is the cleanest it has ever been in years. I’ve honestly have never seen anyone clean like Juan does.

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★ 1

No staff during staff hours.

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★ 5

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★ 1

Floors always seem very dirty. By 2p today (Labor Day) they were zero towels left AND putrid body diarrhea/puke in the 1st stall of the ladies bathroom with what (at a gross half seconds glance) was a plugged up toilet.

I get that they aren't 24hr staffed but this is inexcusable. You have to walk past that to wash hands in the sink.

I'm grossed out so bad by this place.

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★ 5

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★ 5

Great atmosphere. Great vibes.

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★ 5

Great atmosphere, enjoy working out here with my buddies. Always a great time, equipment is clean and always up to date and ready to be used.

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★ 5

Great place to workout! Everyone is friendly and happy to help.

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★ 5

My boyfriend started taking me a couple years ago after switching from PF, but I’ve been going to this gym consistently the past year and it’s a good gym. They have plenty of equipment, areas where you can workout on your own, free weights, and machines. It is a smaller gym compared to PF, but they have a ton of things to do to make sure you get a killer workout in. The times I’ve went have been clean, and when it wasn’t, a staff member would get to it as soon as possible. It’s a shame some people don’t pick up after themselves, the staff does the best they can.

Anytime I’ve called during business hours I’ve always spoke with someone. Vami, the general manager is really sweet with the times I’ve interacted with her. Carlos and Lilly are very kind, understanding and they listen to all my concerns. Lilly I’ve dealt with multiple times and she’s never made me feel like she was annoyed with me. She always answers my questions and always tries to help. The trainers I’ve dealt with personally are Patrick and Davion and they both are very nice and informative.

The locker room (at least the woman’s in my experience) is very spacious and normally very clean. The times it isn’t is usually after staffing hours.

The best times to go if you prefer less people like I do, are early in the AM, around the afternoon it gets a little busy and hard to find a machine or equipment to use.

Overall, very solid gym with very sweet staff members that always answer your questions, and always wanting to help you with your goals/questions.

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★ 2

Water filter hasn’t been changed in months. I keep getting charged for holding the door for my friends with memberships and there’s never anyone up front to dispute the changes. I’ve been coming to this gym for over a year and it’s gotten worse as the months past. There’s still machines that are broken since the new year

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★ 5

It’s a great gym! It might not have the newest stuff or be as pristine as more expensive ones, but you can knockout a solid workout everytime

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★ 2

Too expensive, they raised their prices for everyone the day after a shooting happened at Tinley's LA fitness. Worn down equipment constantly breaking down and never being fixed, way too little equipment for the amount of people during the day, best bet is at night. They seriously do not have a dedicated person to cleaning the gym, rather a single very kind member organizes the entire gym at 4am every day for absolutely nothing (I've asked him) and the days he's not there the gym is absolutely torn apart. Canceling your membership is done only in person during business hours or by snail mail in 2024?

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★ 5

Super clean, super friendly staff! Wouldn't recommend another gym !

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★ 5

Absolutely phenomenal!! Good people very nice and clean facilility!!

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★ 5

Got my pins for my favorite machines!

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★ 1

Lady upfront in flag cfx shirt is unprofessional

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★ 5

Great small/medium size gym. It has all the equipment you need for a solid workout. There are some personal trainers if you need them as well as a yoga class on certain days. Additionally Juan does a great job cleaning the facility especially the women's restroom. I would recommend this gym.

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★ 5

Tinley park is best location, always clean , friendly staff and GM she is best all round person.

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★ 3

It smells today but whatever. My real comment is please, PLEASE put stainless steel shelves in the stalls! Thank you!

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★ 5

Great Place friendly Staff.

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★ 1

I'm totally surprised that this facility is able to pass any type of inspection by the village of Tinley Park healthy department.

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★ 2

I currently work out and am member at this gym. The staff is nice but the machines are constantly broken. Nothing is kept up you can’t even get a pin for any of the racks. I understand it’s a budget gym, but I cannot recommend it to really anyone. Ownership just doesn’t care and it shows.

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★ 3

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★ 1

What has this place come to new manager is not a good manager

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★ 5

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★ 1

Women’s locker/restroom absolutely disgusting and smells like urine. Absolutely unacceptable.

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★ 5

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★ 5

Extremely kind and caring staff and management! They donated a wonderful, high value basket to our college scholarship fundraiser and it helped us raise a lot of money for the scholarship! Can't say enough great things about the commitment that CFX Tinley Park has to the community and its members!

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★ 2

I like the facility but they need to do better with cleanliness. Need air Fresheners and the bathrooms need attention throughout the day. The bathroom was unacceptable.

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★ 3

Good gym, unresponsive staff

Ive been trying to get a hold of someone to make a membership and personal training but no one seems to ever be at the front desk to take calls or open the door for you (you cant walk in— its locked). I cant get in to discuss a membership. Called several times over the past couple weeks during working hours and most of the time they dont answer. Hard to even start.

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★ 2

The bathroom smells like sewer

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★ 5

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★ 5

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★ 4

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★ 3

Will you ever get WiFi back again???? It's been down for weeks...

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★ 5

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★ 5

Something notable while first walking into the gym is the friendly staff as they greet visitors at the entrance. The staff do excellent work maintaining the cleanliness of the facility and they keep all the equipment/weights organized and neat. The individuals you encounter at the gym are friendly and everyone is focused on doing their own thing. CFX has a variety of equipment which encourages gym goers to try new things and to keep the regulars interest in staying at cfx. Overall, cfx is a great environment and people should consider joining.

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★ 5

Best one

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★ 5

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★ 5

Sara is the best physical trainer cfx has ever hired period!

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★ 5

I have been to quite a few gyms before I joined cfx in Tinley Park! I usually do not write reviews for anything, but the place is cozy, and the staff are amazing especially Sara, she is a personal trainer at the facility. She’s very patient, kind, and beautiful person… she makes you feel like family with her beautiful smile as soon as you walk in the door!

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★ 5

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★ 5

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★ 5

Great atmosphere and very friendly staff! Would suggest this gym to anyone interested in joining!

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★ 5

CFX of Tinley Park is a great gym. The gym is extremely clean and the staff is very professional and helpful. I usually work out there 6-7 days a week. I’ve belonged to other gyms but this is by far my favorite gym. I love the 24 hour access. Thank you for great service.

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★ 5

Love CFX Tinley! The staff is super friendly and helpful, and the equipment is always being cleaned!

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★ 5

First and foremost, I love love Crystal. She is the manager and trainer here and I have not been here for that long coming from xport. She is motivating and just listening to her testimony for someone so young, she is so helpful and cares about her clients even if you are not her client. The knowledge and extra mile she gives you that is free. Overall, the other workers are caring as well. It’s a community, so if you are looking for a gym this is the one.

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★ 5

I like this place, is clean and has friendly staff, Sara is a kind and professional trainer

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★ 5

Been a member here for many years. People are very polite and friendly. Always clean and staff very helpful. If you need anything or notice something that needs attention regarding equipment just let them know. Sara took care of one of my requests immediately. Highly recommend!

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★ 5

This place is clean, have nice staff, Sara is really good trainer

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★ 5

Frienly staff and clean

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★ 5

Great gym and very friendly staff. Love coming here

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★ 5

Very clean and great place to workout

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★ 5

Very clean and always friendly staff

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★ 5

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★ 5

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★ 5

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★ 5

I continue to come to this gym because the group classes are affordable and the trainers really motivate me try my best. Natalie, Sara, Nikki and Crystal are all great trainers who seem to really care about their clients and the exercises. I also like that CFX/Charter is working to replace old equipment in this Tinley Park location. My only issue is that they should give their workers more opportunity for advancement. They have lost some great trainers/workers here who might have stayed longer otherwise. (Monica was my favorite trainer and I miss her here!) It’s an overall pretty good gym with nice people.

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★ 5

Nice gym, always cleaned very well. All the equipment is well kept. Staff is helpful

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★ 5

Love this place! I come everyday at 630 and get to hit my lift with no problems! Workers always willing to help whoever and whenever!

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★ 5

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★ 5

This is actually my first membership at a gym and i like it so far I like how when I come in it’s very neat clean and organized and the doors need to be unlocked on the phone to enter which is really good and keeps everyone safe crystal the personal trainer there is amazing she’s very sweet and gives good workouts and insight on how to grow your muscles and reach your fitness goals what to eat , good form when working out and what workouts to do it’s a really good environment I would 100% recommend to anyone looking for a good gym to join

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★ 5

Bueno gimnasio

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★ 5

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★ 5

Love being a member of CFX. I feel comfortable there and am able to work out at my own pace without being intimidated. Also all the best equipment to choose from. CLEAN environment and helpful staff! Great place!

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★ 4

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★ 5

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★ 5

Place is always clean, super friendly staff!

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★ 5

Love coming in here! I always get a friendly hello from the staff, and on top of that there’s a lot of equipment to work around with. Definitely recommend this gym if you’re looking for a local gym that knows how to run a business!

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★ 5

Love it here! Clean facility with all the equipment I need in one place for a good price! Ryan is awesome he gives the place a good energy and is always helping members with whatever they need!

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★ 5

Well equipped and clean gym, with friendly and helpful staff. I highly recommend checking this place out!

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★ 5

Has everything i need for a good workout and its nice and clean. Best gym in the area forsure

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★ 5

Clean space and great selection of equipment! Friendly staff too!! Ryan is especially kind and eager to help!!

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★ 5

Great facility. Very friendly atmosphere. Staff is eager to help and offer advice.

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★ 5

Love working out here. Staff is always encouraging and informative. Ryan is always willing to show me new techniques to avoid injuries!

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★ 5

Great place!!!

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★ 5

Friendly environment, helpful staff and clean!

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★ 5

Nice staff and nice variety of equipment.

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★ 5

Clean and organized. Front desk staff are wonderful!

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★ 5

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★ 5

💪

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★ 5

I’ve been a member for years and I really enjoy the gym. It’s not too big but big enough to accommodate a lot of members at one time. Everybody in there is working out hard, and the gym is only about fitness and not a social gathering The staff and trainers are friendly and attentive. It’s also a clean facility and for the most part when machines are broken down, it’s not for a long period of time.

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★ 5

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★ 5

Amazing Gym! Friendly staff and clean.

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★ 5

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★ 5

Nice size, good variety of equipment, very clean with a friendly and helpful staff.

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★ 3

Asking for the price for a month without personal training with ability to go 3-4 days a week also about how canceling membership looks like, bc i had already this problem in other gym soo I am interested

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★ 5

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★ 5

Great place to workout( except 7-9pm when there is no staff- every local high school kid is coming with 4 kids for free to get their swol on. 😂 Great place to workout!

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★ 1

Signed up and came in for the free trial membership since I was interested in trying this gym out, but I couldn’t even give the place a proper chance. When we got there we were outright ignored by the desk attendant on duty, so we simply left. I can understand being busy, but a simple acknowledgment of the presence of people looking for assistance can go a long way.

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★ 5

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★ 1

Mantienen muy sucio los baño y entre beses no tienen papel

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★ 5

Great and clean atmosphere. The gym is small but they have all of the standard equipment and machines. You let yourself in with an app on your phone or you can get a fob for $5 I believe. I highly recommend this gym.

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★ 4

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★ 5

Great place, really nice atmosphere.

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★ 5

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★ 4

Interestingly called ' CFX' now here in Tinley Park! Maybe it stands for...Charter Fitness X? I couldn't know. Just a coincidence.

A little small but it has many things you need. Wish there was more rooms that are smaller for personal use but it's good overall.

They've got a particular monthly price for about $25 (with all the bells and whistles like entry at any time, water massage bed, etc) on the 17th day of every month

and

they have this harsh subscription that has a autopay feature and penalty for leaving early and it's only their location. (Not sure on the last part. )

Guess where they want you choose?

Either way, I like it for what it is.

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★ 4

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★ 4

Please get more smaller plates!

You have to walk all over the gym for 10 pound and other weights!

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★ 4

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★ 5

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★ 5

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★ 1

The gym isn't bad but just like most gyms they try and lock you into contracts and even if things come up in life and you have to cancel they wont allow it and make you pay penalty's or jump through hoops to cancel with a third party. I can't stand gyms that try and force you to stay even in times when you can't and try to screw you even if it is out of your control. I will pass on ever going here again and I will find a gym that doesn't try and screw over the customers.

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★ 5

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★ 5

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★ 5

Love this gym! The training staff is the best around, and the gym itself is a great space with a wide selection and a fantastic location.

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★ 5

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★ 5

Only 24/7 one near or around tinley that isn’t planet

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★ 5

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★ 5

Great gym, super convenient for me to go to after work and during unstaffed hours.

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★ 5

My workout was great but had to leave. To many people not wearing a mask. Machines to close together. Have to come at about 4am.

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★ 5

nick is great very good gymnast teach me lot on physical health super cool guy!

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★ 5

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★ 1

Terrible gym the guys don’t wear cloths and neither do the girls they don’t enforce any dress code so people just walk around like there at a beach disgusting.

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★ 3

Giving this place three stars just because the equipment that’s currently there isn’t being serviced. The staff should be all over that. There are treadmills that needs serving. Row machine screen is flashing a white screen. I do enjoy coming here for its never packed and I am able to access the machines. The team needs to do a look over of their equipment.

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★ 5

Great place to workout , has everything I need .

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★ 3

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★ 5

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★ 5

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★ 5

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★ 5

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★ 3

Music is to loud and most people DON'T like the music play list

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★ 5

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★ 5

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★ 5

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★ 1

Canceled membership in person towards the end of June. Was still getting charged all the way till November before I noticed. Went and talked to someone again in person and they informed me that my membership wasn't canceled and didn't refund me my money. Basically told me "I thought I canceled my membership". Emailed the company and still have had no response.

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★ 5

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★ 5

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★ 5

The manager Nick is an awesome guy, have the greatest experience with him Time and time again. Any issue I ever have with my account he handles with the most proficient and professional manner possible !!

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★ 5

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★ 5

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★ 5

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★ 4

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★ 5

Not too busy, and not really over crowded(or atleast during the times I go workout). I would say most of the people that work out here tend to be in their 20s and 30s so it's a nice young, vibrant, friendly atmosphere. Most of the equipment is newer, so that's a plus. When machines break they are typically fixed within a week, so not much down time. The price is fair, not too pricey. I still kinda miss the Orland Park location. The building was much newer, and had a lot more room, but the one in Tinley is still pretty good.

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★ 5

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★ 5

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★ 5

Paint job is really nice and refreshing! Nice to have such a clean gym to go to these days!!

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★ 5

Nice clean gym! Love the new paint on the inside. Been here for 3 years and never once thought going to a different gym. Definitely recommend to anyone trying to get into the fitness lifestyle!

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★ 5

Love this gym!! The re-brand looks awesome. A total new look. Great staff with great customer service.

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★ 1

I’m genuinely so angry that I even signed up for a membership here. They make it so unbelievably hard to cancel because all they want is your money when they can’t even keep the gym itself updated with equipment that actually works. If they charge my card any longer after my cancellation, I will be contacting my bank and corporate to stop these transactions. This is ridiculous!!

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★ 1

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★ 3

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★ 1

*SCAM ALERT*
I signed up for Charter Fitness in Orland Park a year and a half ago. In spring of 2020, I called to cancel my membership due to the pandemic. I was told over the phone by a manager that my membership was cancelled. It’s now 2021 and that location is now closed. Now suddenly I’m getting charges on my account from this Tinley Park location. I called and was told that they have no record of that manager closing my account and that he didn’t follow policy because you have to close your account in person therefore they won’t offer any refund. What a clever scheme! I wonder how many other people have been taken by this same scam.

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★ 5

Very clean and a good variety of equipment

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★ 1

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★ 5

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★ 5

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★ 5

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★ 1

Be Aware! When you cancel your membership, they will continue to charge your credit card. It's very frustrating. Management is poor and they don't seem to want to help you either. Fair Warning.

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★ 1

Nothing is maintained here. Tons of broken weight machines, treadmills, elipticals, and stairmasters. Also they opened a door in the winter to let air in rather than running A/C.

Showers are gross and shower heads are broken. There was a pair of pee soaked underwear in there for over a week and it smelled beyond disgusting.

Don't sign up to this gym, anything is better I promise.

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★ 1

Nothing maintained. Once a machine totally fails, then it gets attention. Place is a zoo at night. Half the people in their aren't even members. One swipes in and becomes the door man. Looking into other 24hr gyms

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★ 5

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★ 1

Although I cancelled my membership and have the "Immediate Written Notice of Cancellation", they still fraudulently charge my account every month. Most recently, they also attempted to renew my account. Unethical business practice, especially with everything we are going through with current pandemic. I highly suggest you research this issue before joining because they refuse to stop charging the account once they have the credit card information. Unfortunately, this seems like a very common issue with this company.

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★ 1

They trap you into contacts horrible service

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★ 5

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★ 4

One of my favorite gyms as of now

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★ 5

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★ 5

Great facility. Their attention to detail is awesom. Their Staff is very friendly and knowledgeable. They take the time to work with you one on one and are willing to go the extra mile to insure your success.

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★ 5

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★ 4

Great to back some hard work to do but I got this

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★ 5

Great staff, good gym mostly everything you need, great membership prices.

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★ 5

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★ 5

Charter has been a great place to work out. Since Covid they have gone out of their way to make it safe. Staff is outstanding

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★ 1

Buyer beware! Trying to cancel my son's membership due to Covid. No one returns calls or a manager is never on duty! They are a scam - corporate told me that they need a Doctor's note to cancel.....umm not sure if they realize, but there is a Pandemic going on and my son is asthmatic! They are charging me $60 to cancel and you can't get out of paying monthly fees. UNREAL!!!

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★ 5

Just signed up with the NEW FAMILY PLAN
AWESOME DEAL!!!!!
Celine was incredible and friendly. She showed the location and it looked safe and clean.
Collin is a BEAST LIFTED THE JUMP BOX with NoP

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★ 1

I cancelled my membership back in February due to moving out of location from the Tinley Park location. I found I was being billed still for July, August and September. I changed my billing information and unbelievably was told it is not a Charter issue but their billing company ABC Financial. I understand the GM at this location Celine, is likely not a career candidate for advancement within this poorly run organization. However, her customer service is lacking to say the least. She is curt and matter of fact concerning customer issues and obviously indifferent.

Flat answer was this is not a Charter issue and there is nothing she can do. She seemed annoyed to be having the discussion with me.

On her "advice" I spoke with their financial partner ABC and surprise. They cant refund me unless I reopen the bank account and card number I parted with due to the move. ABC relayed they were more than happy to remit the overcharged payments under their uniques conditions. Otherwise, without a thank you, they will keep the money.

The gyms themselves are poorly cleaned and rarely fixed in a timely manner, when broken.

If you are considering this location specifically, or gym in general, please do yourself a favor and look elsewhere. They will be more than happy to accept your money and offer nothing in return.

Thank you Celine for doing the bare minimum and knowing this is who your company is and what you are a part of. Seems to be the right fit for you both.

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★ 5

The Charter Fitness staff and facility are amazing! The staff is extremely welcoming to all customers. I witnessed the Assistant GM: Celine manage an escalated customer with major patience, diplomacy and tact. Celine and her team went the extra mile to assist with my inquiry. I am pleased!

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★ 5

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★ 1

This message is for Mike the owner of the establishment. Do yourself a favor and find your assistant GM because Celine was by far one of the worst and uncooperative people I’ve dealt with. Very snark and stuck up attitude person you have running the show for you there. I canceled my membership in spite of her. And when I asked for your email I was told I could not have it. Anyone looking for a Charter Fitness would be doing themselves a disservice by coming to the Tinley Park location.

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★ 4

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