★ 3

Dark as a dungeon. Nice new paint job

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★ 5

Must check it out, a great healthclub with a boxing fitness place right inside!

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★ 5

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★ 5

Is been about 5 months since I started going to this club so far is been the greatest clean, the stuff is very friendly very clean is not a messy gym great to work out compere to others gym this is one the best 💯 times better than planet fitness, xsport and LA Fitness. CFX now full remodel MUNDELEIN ❤️❤️❤️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

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★ 5

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★ 1

Not a fan

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★ 5

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★ 5

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★ 1

Hidden fees everywhere, join elsewhere.

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★ 5

Awesome staff, great equipment and an amazing environment. I recommend this gym !

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★ 4

Good gym around this location and lot of equipments with free trainers

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★ 5

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★ 5

One of the best Fitness center around. Lot of available Fitness options.

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★ 5

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★ 1

Good

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★ 5

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★ 1

Went to get a membership but no one was in the front desk, I waited for 30 minutes but no one was there to assist the public or members.

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★ 5

Very nice gym, with a very good offer off classes and a decent gym section.

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★ 5

Great spot. When Joe works he has the place spotless

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★ 5

Amazing gym, 5 stars all the way.

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★ 5

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★ 1

I have been a memeber for about 4 - 5 months. I regularly go to the gym early (4 am) 6-7 days a week. For the past several weeks there has been ZERO CLEAN TOWELS TO WIPE DOWN EQUIPMENT!!! Everyday I've walked in, there is nothing there. The gym is often a mess.

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★ 5

Fernanda Moreno is an excellent fitness advisor. She works specific muscle development programs very well for men and women alike. I was very impressed with the training that I received. Thank you Fernanda.

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★ 5

Love this gym. Never busy. Never wait for a machine

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★ 5

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★ 3

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★ 5

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★ 4

Good equipment, really bad music, subpar bathrooms. It’s a pretty typical 15/mo gym.

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★ 1

Masks are required, but they do not supply masks. I forgot my mask at home and would have gladly worn one but when I asked for a mask they refused my entry into the gym instead. All the men lifting weights not wearing a mask but the female can’t even walk through the door because she left hers at home? Businesses that require masks but do not supply them are cheap, tactless, and unprofessional.

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★ 4

Decent gym without bells and whistles. Has everything to break a sweat and pump some iron. $15/mo is cheap enough. Been using it it for more than 4 years.

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★ 4

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★ 5

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★ 5

I’ve been working with a personal trainer, (Laura D) for 2 months now at the Mundelein location. I worked with her in Park Ridge and now drive 25 miles to workout with her weekly. She is excellent at her job. Makes exercise programs to work on weaknesses while continuing to tone and build muscle. She’s very professional, courteous and friendly. She makes working out enjoyable. If you are looking for a personal trainer, Laura would be a great choice. She’s an asset to Charter Fitness.

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★ 5

Staff was helpful and nice very good equipment variety overall awesome place. Also near dunkin donuts.

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★ 3

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★ 4

Small, clean gym. Friendly staff. Never too crowded. Group classes and personal training. Not a lot of amenities but it serves my needs for now. Decent pricing.

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★ 5

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★ 5

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★ 1

Just joined and have gone a couple times. Membership is cheap and tons of free weights, machines, and cardio to satisfy everyone.

Update: been going everyday for a good bit now and definitely my favorite gym I've been too. Very happy here. Not too much crowd and a machine for everything I need.

Update 3\27: The guys bathroom has smelled so bad for the past couple months and it's super unsanitary and disgusting.

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★ 3

No paper towels anywhere but they did work with me to work around my situatuon

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★ 4

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★ 5

Joe at Charter Fitness has been a friendly face, day in and day out, and continues to be a helpful and knowledgeable expert at Charter.

Not only is Joe an absolute pro, but an incredibly nice guy who is passionate about fitness.

In a world where your physical fitness is more important than ever and there are more gym options than you know what to do with, it's the stellar employees that make the biggest difference.

I have been a member of Charter Fitness for over 4 years and will hopefully be a member for many many more.

Thanks Joe, you're the man!

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★ 5

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★ 5

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★ 5

What a great gym. Tons of equipment, and had great safety measures for covid

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★ 2

Good gym but the rules about bringing a partner in we’re dumb. They never specified that I’d be only be able to bring in the same person in once a month. They also make it impossible to cancel your membership especially during the pandemic. My asthma makes it more dangerous for me to go places in public and they insisted I go in to cancel it in person.

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★ 5

Staff is always polite and friendly. Clean facility. 👍💪

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★ 5

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★ 4

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★ 5

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★ 5

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★ 5

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★ 4

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★ 5

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★ 2

Small gym but has number of great machines to use, however they should really get a new manager because based on my personal experience that I cant disclose On here their current one is impolite and problematic. As a gym manger your focus is to enforce a good environment for the customers though I don't think she's mature enough to realize this. other gym managers I have come a crossed with are outgoing and NICE making you want to get a membership and come back; but People like this push customers away, my family and I now go to different gyms after going to charter for years! Corporate should definitely replace their current manager

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★ 2

Nice facility but cancellation is almost impossible, on this day when everything is done online including cancellation for everything, they want you to go to visit your location. Thanks, Charter Fitness and other fitness clubs for helping speeding the virus that everybody is fighting against.

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★ 5

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★ 5

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★ 5

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★ 4

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★ 1

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★ 5

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★ 4

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★ 5

Clean and friendly staffs.
Christian V. good asset in your facility.

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★ 5

Nice and clean gym!

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★ 5

Gyms nice and clean , workers are nice as well

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★ 5

Friendly staff!!

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★ 5

Great staff. Christian is always helpful as are his colleagues especially Fernanda.

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★ 5

Nice and clean.

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★ 5

Staff is fantastic and always helpful. Worked directly with one of their employees named Christian and he was very insightful.

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★ 5

This place is awesome very clean everyone is very friendly. The gentleman that sits in the front that sometimes works the morning or now I think at nights who lives in Elgin he’s really nice and very helpful. Fernanda is a great trainer been training with her for quite some time now and really see much improvement on my body. Marc is very nice always greets you when you come in and when you leave. Highly recommend this place to work out

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★ 5

Staff was very friendly and the gym is properly taken care of!!!

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★ 5

Love this place! Staff is friendly, tons of equipment, always clean facility very affordable membership. Best gym I have been to by far. I highly recommend coming to Charter Fitness in Mundelein.

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★ 5

I love Charter and and it’s always clean!! I highly recommend to anyone who want to enjoy their workout. Management is extremely helpful and friendly.

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★ 5

The gym staff is a very great staff I recommend

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★ 5

Charter fitness has been my favorite gym I've been a member too. Always clean and friendly. Highly recommend.

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★ 5

I love this gym. The staff is always super friendly and the gym is always clean. Highly recommended.

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★ 4

Work out 2-3 times/ week for over 3 years. Very good variety of free weights, weight machines and cardio. Equipment and facility well maintained. Great value. Would recommend to friends.

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★ 5

Hello, my name is Stanley George. ive been coming here for about 3 years now and i absolutely love it here! It’s what i look forward to at the beginning of the week. Everyone has a different goal but staying healthy and fit is what we all have in common! It has such a positive feeling As soon as i walk through the door! The staff is super friendly and answers any questions that i may have. Also, Mark is The Manager that is on duty. He’s never too busy to help the members with any concerns they may have. There is a variety of machines that i love to use. i attended Charter Fitness 4 days a week And everyday that i go is a new day. Charter Fitness will always be my gym. Thank You Stanley George.

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★ 5

Charter fitness has a great atmosphere and the staff is super friendly and helpful!

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★ 5

Awesome gym! The staff is super helpful and facility is always clean. I highly recommend.

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★ 5

Excellent facility - tons of equipment. Friendly Staff. Now they are 24hrs which is great. Classes help and very cool MMA training facility. Great Management! Mark is the best!

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★ 5

What a great gym. People are great and a great value. My trainer Fernanda is wonderful. She is transforming me and making my dreams come true!

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★ 5

Me gusta la clase los entrenadores son muy profesionales Fernanda joe David

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★ 5

Great group trainings for low cost! With friendly staff. Mundelein location is awesome!

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★ 5

It’s a really good gym and it’s good there are a lot of machines and overall a good gym

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★ 5

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★ 5

Good gym, clean and racks are organized.

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★ 5

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★ 5

Me gusta Fernanda siempre tienen un excelente servicio muy amigables

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★ 5

Es muy bueno, todos son muy amables

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★ 4

after the closing of Bally's I sign up with Charter. The crew is outstanding and helpful. As having a Health Dept. License, I find the cleanliness of the gym is above average. The weights and machine are in great shape. I'm proud of my home!

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★ 5

i love charter Fitness
staff is really friendly
they are incorporating jiu jitsu & kickboxing to their classes witch is awesome!
$15/month totally worth it!! FULLY RECOMMENDED!!

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★ 5

I have really enjoyed my experience here because it’s very clean and they welcome me every time I walk in!

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★ 5

Wonderful gym from the friendly staff to great equipment to neat and clean facility. Strong recommendation!

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★ 5

I highly recommend this gym! I learned a lot in my 2 years+ there. High quality, diverse group classes, equipment in very good condition, very economical membership options. The management personnel are nice, corporative and knowledgeable specially, Mark Montgomery “the general manager” and Fernanda Moreno “The fitness manager & Personal trainer”. People are nice to one another like in a friendly community”
Great trainers! they keep track of your progress very closely and keep updating the work routine for maximum impact. The trainers are helpful and motivate you to do your best. They discuss and resolve any problems being faced by you and educate you regarding the various workouts they recommend according to your body and objectives.

My trainer “Fernanda Moreno” is so inspiring, kind, motivating and knowledgeable. She made every session enjoyable. I loved that. She is a fantastic trainer and has helped me in so many ways!
I personally find it easy to be consistent with my workouts at Charter Fitness and made good progress as a result.

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★ 5

Love the gym, always get in and get out. No waiting for equipment. It's very well kept clean and fresh towels which is a plus

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★ 5

Limpio lugar y ambiente bueno

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★ 2

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★ 4

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★ 5

Loads of equipment, with no waiting. Also, it's really clean.

Great experience for the price.

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★ 5

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★ 5

very comfortable

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★ 5

I like how you can earn points for every visit.

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★ 1

This gym had been a nightmare. They are month-month and supposed to allow you to cancel at any time with no charge with a 30 day notice (according to my contract) and they not only have been incompetent at canceling my membership the day I made the in-person WRITTEN request that I was moving and no longer wanting to be a member, but they have continued to be charging me 2 months past my official cancelation form was verified which is fraud and they refuse to refund me. I keep getting told to talk to the general manager who is never there or available. I will he reporting this gym to BBB and to corporate.

To add, the staff are never even at the front desk. They’re always working out or in some back room. The gym isn’t professionally run. They should have filled out my cancelation for them very day I requested to cancel and they gave me a run around by not giving me the cancelation form till the next month when I got charged and they claimed I “never canceled” even though I was told I was all set in person. The staff doesn’t know what their own procedures for canceling apparently. So I filled out that cancelation form and I am STILL 2 months later being charged by charter fitness. Fraud.

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★ 5

Great gym! Pretty big and tons of equipment. Never really have to wait for machines to open up. Oh and the monthly membership is very very affordable.

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★ 5

Great and friendly staff. The trainers really know what they are doing/teaching and their classes are fun. Specially Fernanda she's great!!

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★ 5

Awesome facility! There are more than enough cardio machines and a great weight area with lots of options.

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★ 5

We have been coming to Charter for a year and love all of the machines and classes. Maria has been a wonderful instructor and reaches great classes. She keeps us motivated and on track. It’s always a pleasure to work with her.

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★ 5

Great staff and the gym is always clean.

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★ 4

Nice place to work out I have help with my questions all the time thanks

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★ 4

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★ 5

Exelente diría yo , visitenlo ....!!

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★ 5

Me and my husband enjoy working out here. When ever we walk in me and my husband always talk to the people who work there. It's always a joy going there to workout. If you all are looking for a place with great people excellent atmosphere I stand behind charter fitness

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★ 5

Great gym for weightlifting—everythibg is on one floor and very easy to navigate for people of all skill levels.

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★ 5

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★ 5

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★ 5

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★ 5

Gets the job done. Has just the right equipment. Highly recommended.

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★ 5

Love working out here! Friendly people at the front desk and a very clean gym.

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★ 5

Charter is a gym that is great for getting your work in and getting out. Great staff members who you can connect with besides talking about gym contracts and instead techniques on an exercises. The workers are constantly flowing around gym and taking care of the equipment. For a low priced membership cost, the machinery isn’t as up to date but can still get the job done. I’m hoping for some new updates by the end of the year!

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★ 5

Yes the facility is clean. Yes the machines are in working order. Yes I like this gym because it’s convenient.
But the best part of Charter in Mundelein is the trainers.
Wow, do they know their stuff. When I leave after a training session I feel like I really have accomplished something. Each session is built on previous sessions, so my muscles are always getting pushed to achieve the next goal.
My trainer, Tom, is constantly making sure my form is correct to ensure maximum results and of course safety. We have thoughtful conversation about my diet and ways to improve how I eat. Tom is personable, knowledgeable and genuinely loves his job! If you are looking for an excellent trainer, I highly recommend Tom.

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★ 5

I have been a member for 2 years. I am very comfortable at Charter. The staff is friendly and encouraging . I love the classes and the trainers. If you have been thinking about getting healthy, this is a great fit. Start 2019 with a healthy attitude!

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★ 5

Good environment, equipment and reasonable price. Would recommend

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★ 5

I have been going to the gym for about 5 months and everything has been going great, the personal has been very kind, equipment works great, great atmosphere all around. Lately I have been training with the trainer Fernanda, I love her routines, she is very professional at what she does, she has brought to me very great results. I would greatly recommend if losing weight is what ur looking for. In these 5 months and with her help I have lost 30 lbs!

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★ 5

Great affordable gym! Staff is very friendly and helpful, one of their personal trainers Tom is incredible, highly recommend seeking him out for help if you have any fitness related questions or need an extra push

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★ 5

Amazing facility and the staff is always kind and helpful. The gym has exactly what you need and everything is organized nicely. I’ve also had many training sessions with Fernanda as well. She’s a fantastic trainer and continues to teach me new routines and push me to my limits. Every session I learn something new. I definitely recommend her training and this gym.

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★ 5

Great gym with awesomes trainers

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★ 5

Plenty of machines, a welcoming environment, and kind employees! I love this place.

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★ 5

Love this gym!! Great staff, friendly environment, and very clean and modern gym!

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★ 4

I have always had a good experience here. The staff is friendly and welcoming, there is a decent variety of equipment, the locker rooms are clean and the times that I go, it is never too busy to get on the machines I want. For the price it is a great deal.

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★ 5

I had to find a place to train and stay in shape. I lost around 25 pounds with the advice and help from the trainers and the staff. The staff is nice and respectful, they got heavy bags and alot of equipment to chose from. Would deffenantly recomend to a friend or family.

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★ 4

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★ 4

Good place for best work out

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★ 5

Always able to use the equipment! Good location!

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★ 4

Exactly what we were looking for when joining: $10 monthly fee (with some added maintenance fees), good selection of equipment and friendly staff. The locker room could be a little cleaner - but that's not the most important factor for us.

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★ 5

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★ 2

clientele have gone down over the last year, locker rooms typically dirty and the worst part is rude people sitting on machines using their cell phone, seriously the cell phones have got out of hand. and staff doesnt do anything about it. staff is somewhat nice but fairly disengaged and the class trainers are TERRIBLE. one hispanic girl always comes in to work looking rough and hung over like shes been on an all night drinking binge.

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★ 4

Hay de todo para entrenar y en buen estado

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★ 1

Decent facility. AWFUL costumer service. The staff is some what friendly, however anytime there's any issues/concerns or questions they made you wish you never said anything. It is obvious that there aren't many people that actually care about their costumers. I did training sessions and loved my trainer, she is absolutely wonderful. It's a shame that they suck so much. They made an incorrect $500 charge on my account and I've called 4 times to get it resolved and they act annoyed. EXCUSE ME I should be the annoyed one but I'm pleasent everytime and hey make me feel like an ass for even bothering them to do their job.

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★ 1

Horrible service. I signed up for a summer membership. During the summer, any time I wanted a staff members service, they were always hiding in their back room doing who knows what. They would even sometimes look at me, and then walk into the room! The worst thing is that they never once told me that I had to stay a member for an entire year before canceling unless I want to pay an extra $60 fee. Find a better gym.

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★ 1

Horrible facility.. I just had a problem with the gym charging me innapropriate fees that were never discussed with me. When I called I spoke to someone named Israel who claimed to be the GM.. which I later found out he was not the GM. I explained to him I wanted the fees removed and how I was upset and his response was "I'm not doing that" and when I threatened to cancel my membership his response was "Go Ahead." I was astonded.. can't believe he even has a job there. Needless to say I eventually called the billing company who removed the fee & I canceled my membership that day. There are many other inexpensive gyms in the area with friendly associates who actually care about their clients. I wouldn't recommend it here.

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★ 1

Horrible gym and the customer service!!

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★ 1

Still take your money after quit.

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★ 4

Great basic gym.

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★ 1

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★ 1

Very nice facilities. TERRIBLE customer service when I had to cancel my membership after several years due to extensive work related travel. HORRIBLE, RUDE IMPOLITE customer service number. I would have easily rejoined had my work schedule lightened up - now, you couldn't pay me to rejoin!

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★ 5

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★ 5

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★ 5

Best gym I've been to! I recently canceled my membership because I got another job that's not close to the gym, and I happen to live 25-35 minutes away from the gym (traffic time). So I dont want to waste a lot of gas going down over there, and back to RL. It would be great if RL makes a charter fitness over here! My only problem was with the shower stalls. Since I would go in the A.M, I needed to shower before work. Some of the shower stalls smelled so bad, and some guys left their shampoos and razor blades there. I would love to join there again, a lot of good equipment!

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★ 5

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★ 5

Easy non threatening environment, more than enough equipment.

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★ 3

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★ 5

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★ 3

Charter is great and affordable. If I have a choice I prefer going in the evenings, I feel welcomed and appreciated.
Evening staff, rock on!!!

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★ 3

Good selection of equipment

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★ 5

Go there almost every day they've been good to me. So I think they'll be good to everyone

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★ 5

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★ 5

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★ 5

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★ 5

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★ 4

Staff is very helpful . gym is clean great atmosphere.. Thank you charter fitness had a great stay and workout.

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★ 1

Watch out for hidden costs. For example, they charge yearly fee, they charge if you leave them, so their advertised $10/month will be higher. Also, pretty populated, only two squat racks in my area, which are always busy during peak hours.

I'd prefer upfront more expensive but straight forward and less crowded, but unfortunately it's the only gym in walking distance from my work.

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★ 5

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