★ 4

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★ 5

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★ 5

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★ 4

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★ 5

No complaints been my home gym since January

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★ 5

Nice facility

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★ 5

Good place

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★ 5

Great staff and very clean gym

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★ 5

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★ 3

Just wish I had the time.......EXERCISE!

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★ 5

Loved it

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★ 5

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★ 1

I cancelled my membership and before cancelling I paid them all fees so I owed them nothing. Literally 4 days later they charged me for the annual fee and the regular fee, which I had already paid and now as a result my bank account is.in the negative. I will never do business with them again. They were not even apologetic. It's gonna take a while for my refund to go through. I hope I will be able to get this straightened out at the bank. I don t see how they made this mistake when it is on my account that I already paid for all this. I am highly pissed off and I hope corporate she's this review. Just shows how money hungry this place is. If it were possible I would give them -0 stars. I'm even.more annoyed that they acted as if they just didn't do anything wrong. No apology or nothing😡😠

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★ 4

Nice place to go to a small gym

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★ 5

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★ 1

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★ 5

Excellent gym for my needs. Always cleans. Good customer service.

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★ 5

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★ 5

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★ 5

Very clean and weights are organized.

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★ 5

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★ 1

Do not go here very unprofessional

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★ 3

The staff is nice. But, not very knowledgeable. *Update: I thought I'd update 2 months later. I went to cancel due to a 24 hour place I've been waiting to open finally doing so. When I cancelled they told me it would be $60. Unfortunately this was not told to me by the unknowledgeable staff. I should have known better. It took 3 of them just to sign me up.

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★ 5

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★ 5

Love it

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★ 3

Broken equipment

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★ 4

Everything is good about it. Its just they Close at 7 on saturdays and sundays. It should be atleast upto 9 on weekends.Or Overall it’s awesome.

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★ 1

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★ 4

Very friendly. Made sure I understood all of the fees correctly and clearly. Clean. Doesn't seem like it gets crowded. Looking forward to coming here.

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★ 5

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★ 3

This location is good for a quick work out some of the equipment is a little out dated

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★ 1

HORRIBLE !!!! ALL MACHINES ARE BROKEN STAFF IS RUDE LAZY ETC. I WORK OUT HERE ON my LUNCH BREAK. I go to my main gym at night. The place is a joke . $10 a month and a $40 maintenance fee That they don't tell you about . Every treadmill is broke good luck with the dumbells their broke . And the gm is total douche bag walks around and does nothing . Trainers are not even trainers. And they play chief keef for music . Lol a total joke

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★ 5

Highly recommend this gym! Friendly staff and lots of clean equipment!

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★ 1

Was walked in on by a man in the ladies bathroom. With no acknowledgement of him being a guy. Dont know why the lady staff members didn't go in to check before he stepped inside was very pissed and when the staff lady saw or i expressed to her she then didn't try to offer an apology or anything. Was not pleased to see this man looking at me with my pants down felt very disrespected and still neither the guy nor lady staff had anything to say. This is definitely not a peep show so maybe train your people to do the respectable thing.

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★ 5

Friendly staff and relaxed atmosphere. My personal trainer listened to my goal and helped me to get back in shape (I went from 180 to 167 lbs in the last 6 months; I'm a 56 yr old male) by encouraging me to push my limit little by little.

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★ 5

Not overly crowded like other gyms!

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★ 5

the atmosphere and equipment.

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★ 2

All the cardio machines are broken !!! There is always treadmills that are down and as well the stair machines ! These are machines people use everyday why not get new ones and invade having to get the machines fixed over and over again. It will make people 100% happier and towels are always in shortage. If they improve in this area I would give them a 5 star rating, because it is easier too get a work out here since it is emptier than other gyms and a lot more relaxed I love coming here.
Just do not like waiting for the stair machine for an hour.

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★ 5

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★ 1

Equipment be backing down never open on time and never have water in the machine .Only in the Black Neighborhood.

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★ 5

Great employees. Lost my wallet there and i was able to get it back the next day

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★ 1

It's 6:08am. I'm literally sitting in the parking lot because the gym is closed. It's supposed to be open at 5am. What kind of business doesn't open on time...? Very unprofessional.

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★ 3

I love the equipment. .. some treadmills dont work .(MARKHAM).. and staff has all their kids there (under 12 yrs of age) who takes up equipment that paying patrons should use ..
They dont allow you to bring in your own kids tho ..
Very backwards and unfair if u ask me. .i pay every month for a guest and myself ..i was told my daughter could not be my guest BecAuse she is 11 .. so i pointed out the very small children (way smaller than her) *took pics*, and i was told by the manager ..they can be in there bcus they are staff kids ..i then ask so u mean to tell me im paying ..for 2 ppl ..and cant bring my under aged kid ..but all you all under aged kids can come ? He said yes .thats policy ..called the other one and coporate . And that was a lie. .
As i previously stated. Its not right for emoloyees who are being paid to be at work (while im paying just to come), are able to bring their underaged kids, take up the equipment, whom can be seriously hurt (which no one seems to care about) is absurd ..no one watches them they just there . Jumping up and down on equiptment, using the treadmill wrong, where they can get seriously hurt
..im over the fact my under aged kid cant come, its just not right for them to not follow the same policy or contract we must adhere too. Like i said i love working out here .this specific charter fitness needs to get on board with rules and policies and on the same accord as the rest.and i give the Midlothian manager 2 thumbs up .she is simply superb. Bcus she is fair, honest, and explained things and made them much clearer..😊😊

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★ 5

Love it here never crowded great people

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★ 5

I really love this place! It's so laid back, clean, good music and atmosphere! I really love all the windows that brings in natural light! The women bathroom is ALWAYS EXTRA CLEAN!!!!!! I give this gym a 200% out of 100%. But, there's always a "but" the cardio machines could use some major updating especially the treadmills! They are old, wobbly & a few stay OUT OF SERVICE. I'm not a big fan of the bikes either but I mostly do weight training and I have ZERO complaints about that! And the staff ALWAYS greet me when I'm coming and going but I would be fine if they didn't because I don't go to the gym for conversation anyways

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★ 3

I currently have two memberships. One here at Charter Fitness and one at Planet Fitness in Pullman Park. I prefer Charter fitness simply because it's usually less crowded than Planet Fitness and they have a lot more free space; however, BIG HOWEVER, the staff at Planet Fitness are ALOT more welcoming and friendly. At Planet Fitness, they give you a warm greeting upon entering and exiting their facilities. The staff at Charter Fitness will rarely speak to you, and if they do it doesn't sound sincere at all. It can be three of them at the front desk, and no one will say good morning or enjoy your workout as they do at Planet Fitness. In addition, there's usually a shortage on towels. There has been on more than one occasion where Ive had to ask them to restock the towels, and of course they've acted as if I was bothering them. When in fact, it's their job to make sure towels are stocked. I'm all about customer service. Not only that, a ton of their machines are always broken. More specifically a lot of the treadmills are always broken. I'm a paying customer. Without my monthly membership or others monthly membership to this gym, you'd be out of a job. Charter Fitness needs to get their staff together!

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★ 2

I do not care about the staff not being as welcoming as other gyms because I prefer to just get straight to what I go to the gym to do. Work out. Now about working out. How the hell am I supposed to do that if half the equipment is broken? More specifically the treadmills. Thankfully the time of day I go is usually less crowded, but it is VERY irritating to go through 4 and 5 treadmills before getting one that actually works. Oh, and God forbid I actually want to check my heart rate. Whole other rant for the "functional treadmills". SmH. I know the value of a dollar, so for any of mine be it $11 or $111, I totally expect better equipment at the facility of my choosing. Get on the ball Charter!!!

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★ 4

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★ 5

Simple, clean, affordable gym.

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★ 5

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★ 5

Always clean and friendly

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★ 4

Good space. Mostly clean. Some machines stay broke 2 long. They always open on time and the aqua beds are to die for!

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★ 4

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★ 1

I have a charter fitness membership that allows me to bring a guest. I attended their gym and was bringing my wife as a guest. The staff member would not allow be to bring my wife in because her account was past due. That should not have been relevant because she was my guest and I pay extra to have a guest join me at gyms. This woman lied to me stating it was in the contract that I couldn't bring a none paying member in as a guest. I read through the contract and it was not in there. I asked her to show me where it was written. She refused to show me but continued to affirm that it was listed. Finally she just ended with "We reserve to refuse service to anyone."

You can't take my money then refuse to serve me. This was the most incompetent staff member I have ever seen in my life.

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★ 1

Half of the treadmills are broken. The seats are loose on the 4 upright bikes. Most of the staff do not even acknowledge your presence. They can't even say hello when customers enter the facility. And no one mentioned a yearly fee when I joined. Bad business.

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★ 5

nice bunch of employees

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★ 5

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★ 5

Very nice staff. The staff greets you as soon as you hit the door!! Greg is an awesome trainer. I really wanted to thank him but had to catch my breath. All staff is patient with customers. I like how Greg doesn't brush off questions while training like other trainers I have encountered other places. Very clean environment. Just Wish it had bottles water!!

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★ 5

This club is a true gem (gym) to the community :) No wait on machine usage and 1 of the largest fitness center in the south suburbs, The staff is friendly and helpful when needing any assistances. I'm so glad I signed up for a membership with charter fitness it's a clean and affordable place to get your workout on!!!

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★ 5

gym very clean, love free weight section. Diamond is very helpful at the front desk.

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★ 5

Nice place. Love the free weights and machine combination. wish it was 24 hours.

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★ 5

I like when you first come in very friendly faces when they greet you and if you need any help with anything they always help you very nice and clean

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★ 4

me gusta por q es muy conbeniente y tienes la fasilidad de traer un amigo y el personal te atiende como tu major amigo

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★ 5

I have been a member of Charter Fitness for a few years now, and just the past two years, I have been more active, and with doing so with attending Charter Fitness I have lost 35 plus pounds, and I am not done!! It would be awesome if they could add a smoothie bar, over all I love coming here, and love it even more because it's just a few blocks from my home!! CHARTER FITNESS ROCK!!!

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★ 5

GREAT PLACE, NICE MACHINES, WONDERFUL STAFF! CHARTER NEEDS A SMOOTHIE BAR! JAZMINE IS AMAZING KEEP HER!!!!

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★ 5

Charter Fitness is Awesome! Great Customer Service! Price is Fair!!! Greg is an awesome Trainer and Jazmine is Damn Awesome!!!

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★ 5

I came over from blast and it was one of the BEST decisions I ever made! Charter Fitness is a nice, clean, environment. I love the equipment except the treadmill. The staff is down to earth and helpful especially Jazmine and Diamond they are dope Managers! Mike has an awesome team as a whole.

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★ 5

the workout experience at Charter Fitness is awesome. The facility is very accommodating!!!!

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★ 5

I'm extremely excited that Charter Fitness has a location in Markham! It gives me a chance to keep and stay fit and healthy. It's a great way to start my day before I go to work!!

Jazmine is a great manager and helps me start the day RIGHT!! :-)

PS I would really enjoy a Zumba class!

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★ 5

I must say the exercise machine are nice and the worker's are very friendly and helpful I would tell other about Charter Fitness!!!

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★ 5

I really enjoy my experience @ charter fitness, very well put together facility, and the manager Brandi is awesome very nice.

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★ 5

I have thoroughly enjoyed my transition to the new Charter Fitness in Markham IL. First and foremost, my positive experience thus far can be directly attributed the staff. They have created a progressive and challenging ambience while exuding professionalism and great resourcefulness. They are very knowledgeable and they have been very proactive in ensuring that members' needs/inquiries are addressed accordingly. The facility itself is also an upgrade from other Charter Fitness gyms that I have visited throughout my years as a member. The staff is very meticulous in regards to keeping the equipment clean and operable at all times and should there be any malfunction they address it immediately. Overall, I am completely satisfied with my membership and I commend Charter Fitness for continuing to provide me the opportunity to satisfy my health and fitness goals.

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★ 5

I love coming into the Markham gym. From day one Greg and Mike made me feel like family.

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★ 5

I really like the trainers help, real good customer service and I will recommend my friends and family to this gym.

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★ 1

Too much hidden fees.

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★ 5

nice club

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★ 5

A LOT of space and enough machines/weights so no one is crowded. Can't wait for the new year so I won't be disturbed by everyone's gym goals.

Also, this is one of the only Charter Fitness gyms I've been to where all staff members are very accommodating to everyone's needs... majority of the other gyms don't care about your workout. Highly recommended

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★ 5

I came in just to look around the place. The gym is not over crowded and is clean. I will sign up next week.

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★ 5

nice and clean, friendly staff, lots of equipment and space!!
close to work so its always convenient

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★ 5

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★ 5

love this store... Great atmosphere, great people

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★ 5

great workers, clean, must come

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★ 5

This charter location is very clean and has top notch equipment. The staff is nice and professional. The Markham community really needed a place like this for the citizens to workout. This is a great asset to the community.

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★ 5

charter is very clean place workout ,the people are friendly and very helpful

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★ 5

I was skeptical when my gym first closed, and our membership was transferred to Charter Fitness. I was pleasantly surprised by the new facility, and I would recommend it to anyone looking to accomplish their fitness goals. The facility is equipped with modern equipment, and is very well maintained.

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★ 4

Nice place, cool equipment, and awesome people and trainers.

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★ 5

I think this gym is the best that ive been to since ive started body building great job. I love the fact that they stay open till 11p.m. I wish it was 24 hours tho.

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