★ 1

Nonstop calls, everyday.

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★ 3

Employees stare at you when you walk in and browse the merchandise.

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★ 1

One of the worst customer experience I have encountered. As a first time customer, I had expected to have some accommodation when not understanding how the membership policy works. The front desk women was very rude and unhelpful

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★ 1

I wanted to share my experience during a recent trial class at your establishment. Unfortunately, I felt the interaction with the front desk staff was unwelcoming. Arriving a few minutes late, we were met with a less-than-friendly attitude, and the process of purchasing socks felt rushed and unclear (we weren’t informed of the total before being charged). This created a poor first impression.

While I understand busy environments can be stressful, a warmer, more inviting approach from the front desk staff would go a long way in making new customers feel valued. A positive and professional front-facing presence is crucial for building lasting relationships with potential customers.

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★ 1

The older lady at the front desk is so incredibly rude. Stopped going to the Northbrook location specifically to avoid her since she made me so flustered and uncomfortable many times. Started going to Glenview and apparently she works there too.

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★ 2

Signed up for a trial class at club Pilates Glenview and received a phone call shortly after. The women I spoke with was rude on the phone. She asked me a series of questions and then proceeded to laugh at two of my answers. No, I've never done Pilates before hence the trial class and I'm not really sure what to get out of it other than getting in better shape (she continues to laugh at me).

I really don't appreciate it as this is a bit out of my comfort zone. I'm looking to try something new and would appreciate a more welcoming environment but maybe this is not the answer.

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★ 1

Lady at the front desk is very rude and treats everyone different. Didn’t sign up for a membership due to this. Does not smile or make you feel welcome, but will treat someone else totally different. Not a welcoming environment at all. Instructor was helpful but front staff keeps me from coming here.

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★ 5

So far, Im enjoying it. Kelly has been a great trainer! Attentive and explains the steps of each exercise so even a novice like me can do it.

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★ 2

My mother signed us up for a free intro class. I just want to say I never felt so uncomfortable with the lady who was checking people in, she made me feel so little. Her tone was horrible towards me and now I was not able to do the class due to not having grip socks and I could not purchase a pair at the workout place as they are over 18 dollars for one pair. I am just confused on how would you offer a free class and then make the person feel like they don’t belong. I wonder who are your audience, who are you trying to attract? Obviously, it wasn’t me. She rescheduled for us but I do not want to come back due to the lady and her customer service. My advice would be if you are offer a free intro class, accommodate people who may never had an experience with Pilates and may not have grip socks. Or even offer a smaller price for grip socks. But also too the customer service needs to be lead to be in a more kinder fashion.

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★ 5

I started Club Pilates in Glenview last year. I was new to Pilates and inquired if it would be a good fit for me. Nancy was very welcoming and encouraged me to try a free introductory class. I enjoyed the class and immediately signed up! I’ve had several instructors and they are all great. A special shout out to Ally and Christine whose classes I regularly attend. I especially appreciate the individual attention I’ve received with modifications to help me succeed with the various exercises. Always look forward to attending my classes and feeling great when I’m done. Thank you Club Pilates in Glenview!

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★ 5

Pilates classes are FUN and has given me renewed vitality, flexibility and energy! I take multiple classes with wonderfully positive instructors; Ali, Bev, Christine, Jenny O, et al. Nancy is the Den Mom at "Clubbies" PILATES of GLENVIEW. Great Studio.

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★ 5

Love love love this studio! All the instructors are amazing, but Maryellen Bowman is one of my favorite instructors. As someone else mentioned, she makes the experience of Pilates fun with amazing music that makes fifty minutes seem like twenty minutes. Highly recommend the studio. Has greatly improved my joint pain and have a much stronger core. Nancy, the manager is an outstanding!!! Truly a enjoy the studio, the instructors and the staff!

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★ 5

I love the variety of instructors and classes

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★ 5

I have been doing Pilates for a year now in place of physical therapy after a pain management program at Shirley Ryan. In Pilates has been great for my body, mind, and soul.

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★ 5

Great people and training!!

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★ 5

The best! Love the classes and instructors and all the positive vibes!

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★ 5

This place has been my workout home for over a year now: the majority of instructors are wonderful, everyone can find someone to love! Super supportive and helpful instructors that are clear and have great playlists.

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★ 5

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★ 5

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★ 5

Has been great for fixing my back pains. Management is easy to work with and accommodating.

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★ 5

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★ 5

Mary Ellen is a wonderful pilates teacher. Recommen highly!

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★ 5

Mary Ellen is the best. Fun yet challenging. I've tried many different types of exercise proves, but Pilates is the best

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★ 5

Club Pilates Glenview is great! The studio is super clean and the staff and teachers are wonderful and accommodating to all levels and abilities. I highly recommend!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

I was introduced to Pilates about 3 years ago. I started at club Pilates in Glenview and never looked anywhere else. The staff and instructors here are amazing! It’s the only exercise I have stayed with and really noticed a difference in the way I feel.

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★ 5

Amazing studio!!

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★ 5

Great classes and instructors!

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★ 5

New studio, great instructors!

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★ 5

Best instructors. They’re always watching your form and making adjustments that are best fit for you and your body. I’m already seeing great results. Love the location it’s always so clean and is in a great plaza where there’s delicious salads next door. Staff is so friendly and is willing to help out with anything they can. I look forward to coming as often as possible!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Love my Glenview Club Pilates and all the amazing teachers! I’ve been practicing Pilates for over a decade and am so happy to have found a place with experienced teachers and wonderful support staff. I love the app most! It allows me so much scheduling freedom! Thank you for being a part of my Pilates journey!

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★ 5

Love love love my Pilates classes! Staff is awesome!

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★ 5

Love all of the instructors and staff is so lovely!! Best workout every time!

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★ 5

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★ 5

Why 5 stars? Because this studio is one of the best in the country and I've tried several. Maryellen Bowman brings the experience of Pilates to life with amazing music that makes fifty minutes seem like twenty. It's not always easy but after two years, my stamina, strength and health have improved dramatically. I hate to exercise but this is FUN. Highly recommend the studio. Nancy is an outstanding manager and everyone who works here is great.

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★ 5

Incredible instructors and a thorough workout!

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★ 5

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★ 5

I started at Club Pilates Glenview a little over a year ago and have enjoyed my time there immensely. Nancy is very welcoming and knowledgeable and makes you feel at home and always has a smile on her face😃. The teachers are all very professional and make sure you are doing exercises correctly and correct you if needed. Ali is great and not only mixes things up but makes me think about what I’m doing. The facility is very clean and I’ve never had a problem scheduling a class. The wait list works very well and I truly look forward to participating in the classes.

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★ 5

Great Pilates studio - love the instructors and the different levels of class make it easy to get a workout tailored to your goals.

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★ 5

Nancy is always so helpful! The owners are
Lucky to have her keeping the train running smooth and often!

Stephen, on Tuesdays, has 3 classes starting at 12, 1 and 2. Where you truly get your moneys worth! The 2:00 suspend is not as hard as the description might imply. Try it for an amazing fun workout!

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★ 5

Club Pilates is the best -and even better with more new nearby. Amazing instructors and so many scheduling options. Super clean studios. Top-notch maintained reformers and equipment. The BEST workout, especially if you have back issues or are recovering from back surgery. Shout out to my fave instructors Erin, Laura, Piya and Stephen. Thanks for my 6 pack abs!

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★ 5

A great workout and friendly staff!

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★ 5

The staff in glenview is wonderful. Classes/instructors are great!

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★ 5

This place

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★ 5

Welcoming, kind, and helpful studio/community! Amazing instructors, with their own unique styles of teaching, equally as knowledgeable and passionate about providing a challenging yet enjoyable 50 minutes. You'll work muscles you didn't know you had, highly recommend!

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★ 5

Very clean and the teachers are extremely knowledgeable. They manage to cater to everyone’s level even within a class through modifications. All body types and ages fit in comfortably here at this welcoming studio. I highly recommend the Glenview location.

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★ 5

Great studio, challenging classes, and everyone is so friendly and helpful. A wonderful place to start a Pilates practice as a beginner and progress from there!

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★ 5

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★ 5

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★ 5

The instructors are really good here and the studio is kept very nice and clean. I love Club Pilates Glenview!!!

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★ 5

Wonderful place Great people never felt better

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★ 1

Honestly do not waste your money here. Ridiculously expensive unless you do the unlimited membership and come everyday, but good luck with that because it is impossible to book a spot unless you book weeks ahead for every single class. If you have emergencies come up and can’t make it to the class? You have to pay them! (While they don’t give you your money back if you couldn’t book all your classes in time).
I was paying $50 a class including their enrollment fee(why they need an enrollment fee is a mystery as well because there is nothing that should cost money) and they didn’t let me into the class because I was 7 min late to an hour class. Terrible customer service for the price! I ended up wasting $100 altogether because I fell sick another time and didn’t cancel the day before. Who plans to be sick?
They also ask members to sanitize after themselves during their paid classtime, and of course people don’t sanitize thoroughly because not enough time. I once was told to get out because I took some time.
Pilates itself is a good exercise, just not at this place.

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★ 1

No prices posted anywhere. Different locations have different prices. Very shady. No transparency. Not using best business practices. For those reasons I’m out.

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★ 1

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★ 5

Best full body work out including strength and stretching in 50 minutes. The teachers are amazing and front desk ladies and so kind friendly and helpful. A wonderful supportive and healthy environment.

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★ 5

Friendly studio with a great variety of classes and knowledgeable instructors.

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★ 5

My experience here has been beyond expectations! The studio is clean and well-equipped, the instructors are amazing, and there is always someone friendly to greet and encourage you. Love this place!

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★ 5

Have been going to the CP Pilates for many months now. So happy to have started this CP routine. I am so much stronger and have far fewer aches and pains. The staff here is amazing! Exceptional teachers and administrators!

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★ 5

I have been attending for 4 weeks and feel 100% better. The staff and trainers are excellent.

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★ 5

I love the Glenview studio! The instructors are excellent! Also the front desk staff are so friendly and helpful. I highly recommend the Glenview Club Pilates!

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★ 5

So grateful for Nancy and my teachers. They are an inspiring group of women.

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★ 5

I love Club Pilates in Glenview! It is the only workout I have really stuck with. The trainers are great, the studio is very clean, and the atmosphere is welcoming to all. I know it has made a tremendous difference in my strength and balance. I always walk away feeling good!

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★ 5

Club Pilates has been instrumental in my physical and mental well being. The classes are challenging and fun and varied depending on the instructor. My favorites are Jenny,Marybeth, Beverly, and Faith.

The front desk staff is always knowledgeable and welcoming-Nancy in particular. Love this studio.

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★ 5

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★ 5

I have been coming to this studio for about 2.5 months now. I never tried Pilates before, but quickly I became aware that my mind is on-board with this type of exercise program - which is important to stay committed. I typically come regularly 3 or 4 times a week. Recently I went for a doctor's follow-up check-up and my cholesterol level was down to 188 from a 302 only 3 months earlier. I was very positively surprised at such a big drop thanks to Pilates and taking a mild statin. I usually had elevated to high cholesterol and I frankly don't remember when I had mine below 200. Now I exceeded that metric which is super exciting. I feel energetic and strong and looking forward to my next Pilates class. Special thank you to Mary Ellen and Mark - your classes are superb. Honorable mention also belongs to Talia. Thank you.

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★ 5

Great studio. A good variety of types of classes and availability. Other studios have fewer classes is it can be hard to get classes to fit your schedule, however glenview always seems to have an opening that works!

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★ 5

Great place for Pilates classes w very knowledgeable instructors. Front desk people are friendly and helpful. Clean facility w abundant classes. The mirrors have old inspirational sayings from Spring- they could be updated! Otherwise, perfect workout atmosphere!

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★ 5

I have been a member of this club for 3 years now.
I no longer have to look for a new place!!
All the staff/Pilates instructors are simply THE BEST. They go above and beyond to make you feel welcomed each time you visit the studio. The Pilates workouts changed my life for the best & forever. Thank you from the bottom of my heart❤️

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★ 5

My friend told me how great Pilates is so I gave it a try. I have been so pleased with all the teachers and different classes offered here at Club Pilates in Glenview. I have been suffering from lower back pain which has really been helped with all the different movements. I feel all around stronger and feel better mentally as well after the class is over. I am so happy I found this place :) Thank you 🙏

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★ 5

Awesome workout experience! I'm always excited to go and the instructors are super nice and helpful. Fantastic for core strengthening. The worst part of the class is when it's over! Their waitlist option is also great and I've gotten into classes when I've been third on the waitlist- do not be discouraged by the waitlist- it works!

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★ 4

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★ 5

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★ 5

Great work out and wonderful staff- special shout out to Mary Ellen and Mark who are awesome!

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★ 5

I am so in love with this studio and everything about it. The classes are unlike anything I've experienced before. I'm 54 and always suffered with neck, back, pain. When I would excersis and, long after also. I just thought it was my age. Not! The perfect machines, bars, straps, everything makes the workouts challenging but without bad pain afterwards. I've never felt so great in my body for many years! Now, I do! The front desk staff are so helpful and genuine. Nancy! Everyone. The instructors are so awesome and the workouts are always changing things up
It's so fun and I recommend that if you just want to feed better, take care of yourself, not to mention having a fit body, come check it out! You'll love it too. The instructors are all so knowledgeable. Yesterday I had Laura and she was the substitute for the day and wow! This girl rocks! She is honestly an AMAZING instructor! Everyone is amazing: Jenny, Mary Ellen, I don't remember everyones names yet! I'm still a newbie!
I love this place!!!!!!!!!!

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★ 5

My home away from home! I love Club Pilates, all of the instructors and their amazing staff. Nancy and Gopi always welcome you by name which makes you feel like you are like family. All of the instructors are very knowledgable and make each class fun! Thank you to all of them for keeping me sane and strong through the pandemic and beyond!! I highly recommend!!

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★ 5

Club Pilates in Glenview is the best! I have tried just about every workout studio in the area and Club Pilates is the only workout that I actually look forward to attending. All of the classes and instructors are great but my favorites are Laura who is super motivating and always has the best music and Jenny who is really knowledgeable and her workouts are always different, so the class flies by. Also, I can’t forget about Nancy who is so welcoming and greets everyone by name!

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★ 5

The staff at the Glenview location is outstanding. Nancy is helpful and encouraging and SO personable. I love how she seems to know the names of everyone that comes into the studio! Laura is a great instructor that pushes me to challenge myself. I highly recommend the Glenview Pilates Studio!

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★ 5

I have been at club pilates for several years now and the entire staff is wonderful (Nancy, Linda, Gopi). Erin is by far one of the best instructors around. She tailors her class for each client by providing cues when needed all while conducting a group class. Thanks Erin, you rock !

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★ 5

I love going to Club Pilates Glenview, it's a great studio with excellent instructors who are motivating, challenging, friendly and fun. I especially enjoy Mary Ellen's classes, and Mark, Allison, Erin and Jenny are fantastic too. Highly recommend the studio!

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★ 5

I have been doing pilates for more than 10 years and Club Pilates Glenview has become my go-to pilates studio over the past couple of years. Great workouts and instructors - especially love the classes taught by Erin and Jenny. I can get a great workout and keep chronic injuries from flaring up.

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★ 5

I just started Pilates several months ago. It’s been my safe haven. I decompress after a long day. Everyone from the staff Nancy to the instructors - Mary Ellen, Mark, Kristin and Talia. I can’t express my gratitude the staff and instructors for their motivation and encouragements. It’s my breath of fresh air.
Can’t wait to go back the moment I leave.
You guys ROCK.

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★ 5

I increased my Pilates package to unlimited because of the positive experience at Glenview Pilates. I love Linda and Jenny who are my regular instructors. Their positivity, clear instructions, reminders of good form and focus, as well as providing challenging ways to increase the intensity of the work out make them outstanding.

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★ 5

I love Pilates. My day isn’t complete until I do a class. I have many favorite teachers. I’ll rank them in the order that I have known them. Erin, Linda (blonde), Laura, and Jenny. All wonderful teachers. Nancy at the front desk is awesome. I feel like I’ve known her for years. I highly recommend this location.

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★ 5

I love going to Club Pilates Glenview. Nancy and Serena always welcome you by name and make you feel special. I have transformed my body working out here. I absolutely love all the trainers especially Mary Ellen, Mark and Allison they always challenge me with their workouts! They are great! No matter who the trainer is you will always leave feeling incredible. I recommend this club to everyone you will not be disappointed!

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★ 5

Club Pilate has become my second home. It is a combination of great instruction and staff like Nancy with her charm and assistance when you need it tells you what kind of an atmosphere you are in. Great instructors like Laura on Wednesdays, Jenny on Thursdays and Fridays and Kristin on Monday’s and Tuesdays are absolutely great. Laura is caring and professional. Her teaching is the combination of her experience combined with lots of thought and new movements. Jenny’s knowledge of the field she is teaching is enormous. In her classroom we are introduced to new movement each time that brings excitement and leaves you with great feelings about your body. Kristin’s explanation of each movement gives you the knowledge why each particular movement is good for your body. I’m thankful to all of my great instructors. I look forward to come to your classes. I feel great and because of you I never will leave the Club Pilate’s In Glenview!

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★ 5

Great experience. They have been very patient with me as I am one of the older participants!
Mary Ellen teaches an excellent class. She watches out for all of the members to make sure we have a safe experience. Good job with Covid cleanliness too.

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★ 5

I’ve been a member of Club Pilates in Glenview since 2018 and absolutely love it! Every instructor is good and brings different elements to the classes. But my favorites are Mary Ellen and Laura.
Mary Ellen is a stickler to keeping to the beat of the music which brings a whole new dimension to the work out. Laura’s classes are like a stealth bomber. You don’t realize the level of intensity until afterwards. I never leave either class without working up a sweat!
Also a big shout out to Nancy and Erica at the front desk who always greet me by name and are so welcoming.

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★ 5

Wonderful classes and environment. I can’t believe how much stronger I have become since starting Pilates. Seems like everyone would benefit. All of the instructors and wonderful, with a special shout out to Laura, Linda and Jenny!

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★ 5

Love love love club Pilates. Erin is the best teacher -- I get a great workout and feel great after! Highly recommend

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★ 5

I have been coming to Club Pilates multiple times a week since the beginning of the year, and am loving it. Each class is different, and each instructor puts their own spin on things. The variety makes it very easy to come so frequently....and your body will thank you!

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★ 5

I have been looking for an affordable way to do Pilates for awhile now. I saw an ad for Club Pilates and the free intro class, and I loved it. The studio manager, Nancy is extremely helpful and personable. Like most, my life has completely changed and I went from traveling every week for work to sitting at a desk locked in my home office. I am not used to sitting so much at a desk so my lower back is taking a beating. Pilates was and still is my only escape I get from the house. It has made me so much stronger- mentally and physically. They have taken every precaution during the pandemic. The studio is very clean, you have to wear a mask 100% of the time and we are all spread apart. As for the instructors; I have tried the majority of instructors and they are all nice but I make sure I attend Jenny’s class and Mary Ellen’s. Both instructors are pro’s, they are tough but not impossible and they are friendly and kind. I also like that they offer a lot of classes. I HIGHLY recommend.

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★ 5

I love coming to club Pilates, Mark and Mary Ellen play great music and their class’ are great!

I also love the number of class’ that club Pilates provides. All of the staff and instructors are very nice.

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★ 5

I love Club Pilates and the staff here is great‼️Covid has been very challenging and it forced me to participate in classes I have never taken. Jenny is great ,very supportive, encouraging and easy to follow. I have always been a huge Cardio Sculpt girl and hands down no one is better than Maryellen‼️ Her enthusiasm and music is the bomb💣

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★ 5

Club Pilates in Glenview has been a total game changer for me in every sense of the word. I have been attending classes since September. It has been the best SELF CARE I have given myself since 2005. The lower back pain, hip and knee pain is GONE! I am indebted to Erin, Linda and Mary Ellen! I go consistently to the same classes, absolutely LOVE LOVE my jump board class with Mary Ellen. I wish they offered more of these especially in the early AM to kick off the day. There are different instructors I have tried or substitute, and honestly all offer a different approach on technique and philosophy that I appreciate bringing to the practice

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★ 5

I've been going to Club Pilates Glenview for about a year now. I was new to pilates when I joined. All of the instructors are fantastic and do a great job of accommodating different skill levels and injuries. Special shout out to Erin and Linda. They motivate me to keep trying and keep coming back.

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★ 5

I love Club Pilates, especially Laura O’Brien. She’s an amazing instructor and encourages you to steadily grow as a student. I wish she taught more classes. Since they reopened in July , I feel totally safe and respect their detailed cleaning instructions after each class.

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★ 5

I have been practicing pilates for 20 years due to previous injuries and enjoy all my classes! I regularly enjoy Erin’s classes and always feel better once my workout is complete.

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★ 5

I used to be a client of Club Pilates Park Ridge where I met the instructor Erin D. I moved out of the country and discovered Erin has ruined Pilates for me as I have never been able to find an instructor as amazing as her! The results are amazing from her classes and her personality makes it so enjoyable the time flies! I even worked for a Pilates studio in Sydney so was able to try hundreds of instructors and eventually stopped working out because I missed Erin and her classes and the results! When I came back to visit my family due to the Covid situation I of course had to get back into Erin's classes. I am now a client at CP Glenview only because Erin moved studios! I honestly cannot say enough kind amazing words about Erin! She is all around the best instructor I've ever had!

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★ 5

I have going to club Pilates for 1.5 years now. I can't express how much I love this workout. I am constantly singing the praises of pilates to anyone who will listen. The instructors are all excellent, special shout out to Jenny! She always brings innovative exercises to each class and can really challenge you.

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★ 5

Love this place. Kind staff. It’s been a while that I started going there. Definitely recommend it for a healthy and happy life style.

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★ 5

I have been taking classes since February of this year. Averaging 6 classes a week. I have lost 20 pounds and didn't even change my eating habits. I wasn't in it to lose the weight as much as I just wanted to feel better physically. I am in LOVE with Pilates! Physically, mentally and emotionally in Love. The changes in my attitude and the energy that I have are amazing! The staff is so wonderful and helpful!

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★ 5

I’ve been taking classes weekly at Club Pilates and have seen great improvements in my body tone. I highly recommend—especially if you’re looking for a low impact high results workout!

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★ 1

Charges for Classes that you cancel 23 hours before. Tons of hidden fees. Doesn't extend the sessions you pay for into the next month - so basically you are incurring charges for classes you don't use. There are 24 unused sessions in my package that I lost because I was traveling, unable to get into the classes I wanted or cancelled. At $40 per class on average -- I literally flushed $1000 down the drain. In addition to another $300 in monthly fees that was charged after I requested to put membership on hold two months ago due to an injury AND the cancellation fee of $199 that it will cost me to never go back to those unethical business practices at Club Pilates Glenview - They now officially owe me $1500 in Pilates sessions or a refund.
There are enough unhappy people here it may be time for a class action law suit! SO NOT WORTH $50 a class -- HARD PASS!

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★ 5

I was new to Pilates in January when I signed up. I had tried yoga before, but it was too difficult on my wrists. My flexibility is slowly improving and I feel strong! The instructors are great, and the 50 flies by in a snap!

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