★ 1

Incredibly frustrating experience with Club Pilates. I believe this is more of a reflection of the business model than the specific location, but only practiced at this one. Joining here only works if you have a totally flexible schedule and are able to go during the daytime hours, which are still often full, or at the spur of the moment. Every morning class was completely booked over a month out, so the only hope you have of getting in is if you are an unlimited member and can MAYBE get ahead of the other unlimited members to schedule over a month out. When signing on and expressing a concern that the waitlists were so large and the goal I had of attending the 6am class regularly, the manager offered to help me to get in ahead of time, but I feel like that was part of the overcrowding. If you're an 8 or 4 pack - don't bother trying. You are placed on a waitlist, frequently #8-10+ and hope that you maybe get to get in ahead of time. Sometimes this works, sometimes it does not but it doesn't allow for flexibility or planning/preparation. As a working parent of toddlers, I need to have a plan for child care ahead of time as my partner also works and we can't put our lives on hold for "maybe" getting in a workout class. One of these times, I was alerted at 1 am that I got into a 6am workout class and so was charged the cancellation fee because when I found out when I got up it too late to go to class. I was refunded the cost, however that is their policy to take yourself off the waitlist the night before to avoid the fee. As a regular group exercise member, I have not had this problem at other companies. You also have to keep an eye on your credit card as I had more than one situation of being charged for reasons I was unaware of, or a glitch in the system.
For such an incredibly expensive program, it feels much more like a money grab than an exercise/fitness program. The workouts themselves were fine, I couldn't make much progress as I couldn't get into classes on a regular basis. I didn't always feel supported when in a 1.5 class when they did a new move, and felt attitude that I should have learned it in a level 1 class before joining....I didn't really get the chance. I was really excited at the start, but this is not worth your money.

Source: Google

★ 5

Source: Google

★ 3

The class was OK and the front desk team was lovely.

However, I was surprised by the behavior of one of the instructor. She was standing in front of the check-in counter, chatting with someone else—not the front desk—and completely blocking the space. She saw new clients entering, including me, but didn’t make any effort to step aside or show basic courtesy. that’s kind of rude guys

It didn’t feel very welcoming, especially coming from someone representing the studio.

Do I want to return and risk running into that again? I’m honestly not sure.

Source: Google

★ 5

I have been a member for several years. Love the instructors and upbeat atmosphere. I enjoy pushing my body to do new things to be stronger.

Source: Google

★ 5

Taylor is the best instructor! Her classes are challenging, but I always leave feeling stronger and more energized. Highly recommend!

Source: Google

★ 5

I love Club Pilates in Mt Prospect. Paige is so helpful and Captain Ed is a great instructor!!!!

Source: Google

★ 5

We love the team at this studio! Such a great and supportive environment for us to work out together as a couple! Special shout out to coach Jeremy!

Source: Google

★ 5

Love page and captain ed...love the class, thank you for teaching me pilattes....

Source: Google

★ 5

Love these classes Captain is the best, he make it's fun and the 50 minutes fly by. Paige at the front desk is sweet.

Source: Google

★ 5

Excellent class with Captain Ed!

Source: Google

★ 5

Love the 8:30 Thursday class. Plus Paige is the best.

Source: Google

★ 5

I have become addicted to Club Pilates since joining in March (2025). The classes are amazing and the instructors are friendly, well versed in the art of pilates, and they keep classes fresh, fun and challenging (in a good way). Meghan, Gail, Maureen and Captain Ed are my personal faves, but all instructors are great. If you're on the fence because you haven't done it before, try an intro class. I had never done pilates prior to March and now go 5-6 times a week - it's become my preferred workout. Try it, I think you'll love it!

Source: Google

★ 5

Club Pilates has made me stronger, more flexible and balanced. Captain Ed is a challenging yet encouraging instructor and I look forward to his class every week. His class is engaging and never the same so it doesn’t feel repetitive. He pushes you to see what your body is capable of in a great way. He’s also hilarious so we have fun.

Source: Google

★ 5

Ed is my fav!! I take him Monday and Thursdays! If you want an excellent work out, especially core, Ed is your man! My only complaint is the studio is small, sometimes it's hard to get in to classes

Source: Google

★ 5

So much fun! I was very nervous and intimidated to join and keep going but I love it! I am always satisfied with the workouts after class. Meghan and Yvonne are great! They both make class fun and I always leave feeling accomplished and so good! Highly recommend!

Source: Google

★ 5

I have been attending classes since 2020. My health has improved dramatically and most importantly I feel great . I have gone down two clothing sizes and feel much stronger. The staff are friendly extremely encouraging and helpful.

Source: Google

★ 5

Its been almost year! I feel
Very eneegaric and in shapez
All age appropriate workout!

Huge shot out for Yconne, magan, Taylor
And Jean!!

Thank you all my wonderful friends at the club cod motivating to come.o hqvw unlimited membership and I do 5 days a week💕💕

Source: Google

★ 5

I am very grateful for Club Pilates studio. It literally changed my workout routine for positive. I feel better now than before when I started my classes 7 months ago. The instructors are very nice and encouraging. Some classes are very challenging but I feel wonderful after them. Great workout, great atmosphere, clean, and new equipment. I am very happy I joined the club!

Source: Google

★ 5

Join in the spring and absolutely loving it!

Source: Google

★ 1

I had a very disappointing experience with this Pilates Studio. I paid for a class and was told by Leslie at the front desk that I was confirmed for the following day at 4pm. When I arrived, I was told the class was full and that I needed to leave--even though I had clearly been told I was all set. There was zero accountability, no apology, and frankly, the staff made me feel unwelcome.

To make matters worse, they started asking personal questions like what I do for a living-- completely inappropriate and unprofessional. It felt intrusive and borderline discriminatory.

I won't be returning, and I would not recommend this place to anyone looking for a respectful, well-organized fitness experience.

Source: Google

★ 5

I’ve been cloning to Club Pilates for a month now. I'm really enjoying it! All of the instructors I've had have been so supportive and kind. The front staff have also been incredibly kind and helpful. Anytime I've had any questions, I've always gotten an answer. The other people attending classes have also been super kind and supportive. It feels like a little community! I'm looking forward to starting my second month of classes, and to continue my pilates journey.

Source: Google

★ 1

TERRIBLE>>>don't go to any of their locations.
Managements are awful, they don't care about you once you sign the contract.
THEY WILL CHARGE YOU FOR ALL 3 MONTHS AN ATTEMP TO CHARGE FOR ONE MORE.

Source: Google

★ 5

I recently signed up and Jillion walked me through the process of signing up and helping me book my classes. Great communication! I'm excited for all of the classes.

Source: Google

★ 5

Source: Google

★ 5

I am a 71 year old man who has been coming to Pilates in Mt Prospect for almost two years. It has changed my life. I go four to five times per week. Last year I was being treated for Chronic Lymphocytic Leukemia that had reached a life threatening stage. Pilates kept me from feeling defeated, kept me feeling in control of my body and inspired me to get better. I am now in remission. I encourage men to join and all those with chronic illness. Thank you Meghan. ❤️🙏

Source: Google

★ 5

I have been coming here for the past 2 years and enjoy my pilates experience. With over 500 classes behind me I can say it is a really good workout that offers increase in flexibility, strength and overall better mobility. With multiple classes daily to choose from, anyone will find something they like. The only negative thing I can find is -that classes fill up quickly and you need to plan well ahead in order to get into the more popular class times. A good option is to get on the waitlist- members tend to cancel booked classes and one can get if patient.

Source: Google

★ 3

I tried the classes for 3 months. Overall, a great workout and clean facility. I’ve had some great instructors but also a few condescending ones. To get the classes I wanted, I had to schedule weeks in advance. Finally, front desk personnel was very passive aggressive when I was asking about their resignation policy.

Source: Google

★ 5

I love that Pilates is a low-impact workout, and the instructors and customer service have been fantastic. Melani helped me sign up and had great customer service. Meghan helped me downgrade quickly when I requested it, which I really appreciate.

Source: Google

★ 5

Been a Member for almost 2 years! Enjoy the great Variety of classes and instructors!

Source: Google

★ 5

April is THAT girl!! Absolutely loved her spirit, instruction and class!

Source: Google

★ 5

I joined about a month ago and have enjoyed every class. The instructors are great! I am doing the unlimited and have gone every week at least 5 days. I love it!

Source: Google

★ 5

The instructors are knowledgeable and attentive, the classes are varied and challenging, and the atmosphere is welcoming. Perfect for all levels. Highly recommend for a great workout!

Source: Google

★ 5

Wonderful instructors and very positive environment. This place has changed my life and my strength. I am 74 years old and never enjoyed working out until I found this club!!

Source: Google

★ 5

I went to Club Pilates @ Mount Prospect my entire pregnancy and let me tell you it was my best pregnancy, best labor and delivery and postpartum out of my three children. I have a pelvic floor condition during my pregnancies that makes it extremely difficult to do every day things and strengthening my body with low impact that pilates on the reformer provides was key to the pregnancy. The body had the strength to deliver the baby quickly and with no tears mind you. And now 6 weeks postpartum my body is quickly recovering as well as feeling with enough strength and energy to go back to pilates this week. Not trying to sound like a commercial over here; I rarely give reviews, but I thought it was fitting to give this place what is due for the gifts it has given me.

Source: Google

★ 2

I feel like they are running a scam with this “free” introductory class. You have to buy a $20 pair of socks to participate. But the class itself is only a 30 minute beginning class that was so much talking/not moving it gave me no real indication of what their classes are like. I moved on to solidcore and will not be trying this place again.

Source: Google

★ 5

Excellent

Source: Google

★ 5

I love this Pilates studio! I’ve been coming for a little over a month and the hip pain that I’ve had for years is getting better and much less severe. It’s a great way to strengthen your core, legs and fix imbalances in your body and that is just what I need. Scheduling classes ahead of time also holds you accountable as well and you stay consistent. Great and friendly instructors. Looking forward to seeing more results in the future!

Source: Google

★ 1

Unfortunately terrible business model. Save your money and do NOT subscribe to classes here. On March 9th I went in and after the three month grace period (of me essentially wasting money because ALL overbooked classes) said I will not be renewing my membership for April and would like to make sure that that is cancelled, they understood and “cancelled”… fast forward to March 28 and much to my surprise I see CP has charged me for April classes and I am now forced to pay another month?!?! And waste my money again because they apparently like to scam people at this location by continuously adding new people while EVERY SINGLE class is already full and there are waitlists of over 5 people. I never write reviews, but would hate for someone else to be scammed into wasting money here.

Source: Google

★ 5

This is a great Pilates studio with amazing staff at affordable price. My favorite instructors are Megan and Maureen. They are professional instructors. The front desk staff is also very friendly. I’ve been doing Club Pilates for about 3years. When I twisted my ankle really bad last year, my physical therapist told me that my other ankle was very flexible like a dancer. She believed that Pilates was helping me to recover my ankle strength back. I highly recommend Club Pilates.

Source: Google

★ 5

Try a free trial class here! You will love it. I love not only the knowledge instructors but our community here. Everyone is so caring and encouraging each other. Awesome, highly recommended.

Source: Google

★ 5

Source: Google

★ 5

Life changing. Love the instructors and appreciate diversity each instructor brings to the classes. Definitely worth the investment in a membership!

Source: Google

★ 5

I have been coming here over a year and I love this place. I feel stronger and better. Teachers are all amazing!!

UPDATE, 2 years later still going strong. Really love the workout pilates gives me.

Source: Google

★ 5

I love Club Pilates in Mount Prospect. The staff/instructors are amazing and the classes are great. Lots of variety. So thankful to have this option so close. It’s a great workout.

Source: Google

★ 5

Love my work outs for the last 4 years
Staff is always professional friendly … it was a tough couple of years during covid but the staff kept it going. I want to mention a special thank you to Meghan for all her help throughout the years. Erna

Source: Google

★ 5

close to home and convenient class times... all the trainers are nice and willing to help when needed

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Love this place. Very kind staff. Very clean. It's a great workout for all ages and body types.

Source: Google

★ 5

Source: Google

★ 5

This is a fitness center for everyone! The staff is very friendly and knowledgeable. The instructors are highly qualified. The classes are leveled, and there is also a variety to meet your workout requirements. Meghan is especially awesome, and I lost my saddlebags!

Source: Google

★ 5

I’ve been coming to Club Pilates Mount Prospect since November 2018. It has been such a rewarding experience for me. I’ve gained so much strength and function through their Pilates program. The instructors are very knowledgeable while they also vary in style and programming. The staff is always welcoming and helpful. Club Pilates has been a happy place for me!

Source: Google

★ 5

It truly was a gift finding this place. I needed a low impact workout and the scheduled classes help keep me accountable to myself! I highly recommend the unlimited package. The instructors are amazing and the routines are constantly changing so there is zero boredom. They help with modifications no matter what issues you have with your physical condition. My sister joined with me and thought it was going to be a waste of money and she’s never stuck with it before and now she says “this is the best thing I’ve ever done for myself!” We always leave feeling better than we arrived. THANK YOU CLUB PILATES MOUNT PROSPECT!

Source: Google

★ 5

I have tried health clubs and boot camps and I always made excuses for why I couldn’t go. The best decision I EVER made for the betterment of my physical health and mental well being was joining Club Pilates! Now, I look forward to going to the studio. I am stronger and leaner than I was two years ago. The instructors take the time to teach the fundamentals in Flow 1 to assure you can move on to more challenging workouts safely. The studio is always clean and all of the staff are helpful and friendly. I highly recommend Club Pilates Mt. Prospect!

Source: Google

★ 5

Lost many inches and pounds with club Pilates. Friendly staff and teachers who teach to help you reach your potential. Love it here!

Source: Google

★ 5

Source: Google

★ 5

I signed up for 8 visits while I was in MP for a visit. I was really pleased with my experience. I have a bad back and the instructors guided me into classes that would be best for my condition. I felt the classes helped my back a lot. I wish there was a Club Pilates where I live. The class leaders were all excellent.

Source: Google

★ 5

This is my happy place. Great staff. Great instructors. I feel stronger mentally and physically. My mommy belly has significantly decreased and at the same time, improving muscle strength. I love Iryna and Monica (as well as the others), but these two are the days that im off work.

Source: Google

★ 5

Source: Google

★ 2

Classes that I want to take are always booked leaving me in a class that doesn’t challenge me Enough..sad because the instructors are wonderful

Source: Google

★ 1

After 30 day prior notice, you will be charged for one more billing and forced to pay. They also refuse to send you a final bill via mail or email vs trying to get you to pay over the phone to keep your credit card on file. In addition to that, they start charging late fees when they refuse to send a bill. Terrible management and even WORSE business practices.

Source: Google

★ 5

Source: Google

★ 3

Source: Google

★ 1

Classes are great. Management terrible. Downgraded from 8 sessions per month to 4 sessions per month, as I was only able to go once per week. Had 10 sessions or so remaining that I hadn’t used, lost them! Was never informed that because I downgraded, I would lose all of my prior sessions! No apologies, no explanations! Terrible.

Source: Google

★ 1

After 30 day prior notice, you will be charged for one more billing and forced to pay.

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 5

Source: Google