★ 3

My home gym is now closed😢 it wasn’t the best but it was close to my house, staff always nice, it’s a shame, im cancel my subscription

Source: Google

★ 1

This location is closed. It has been for a month. It was a pit before it closed, dirty, dirty, dirty. The staff wasn’t terrible, but gym etiquette was non-existent. Sanitizing wipes had become unsanitary wipes, spread all over, gym bags were strewn everywhere because people wouldn’t use the lockers, members would play their personal music louder than the club’s music and re-racking weights was virtually non-existent.

Source: Google

★ 5

Source: Google

★ 3

I always have good service but my home gym was 115 you guys closed it

Source: Google

★ 4

It was a great gym. Unfortunately, it’s Closed.

Source: Google

★ 1

Closed indefinitely

Source: Google

★ 1

Go 4 times a week, they could check bath rooms more often, some members are nasty don't flush,picking up paper

Source: Google

★ 1

Shows open on their website but showed up and it’s closed no one there no notice either. very inconvenient and time wasting

Source: Google

★ 5

Source: Google

★ 5

I can’t believe that there closing this facility down. I’ve been a member since 2014. I’ve visited multiple facilities and I always enjoyed this the best!

Source: Google

★ 5

Fine good for me to work out

Source: Google

★ 1

This gym so lame theres is not enough weight at all machines are dirty an broken weight all over the place would not recommend anyone i cancel my membership an went to exsport

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 3

I attended two great classes but ..... I was informed I could not use the three day pass because I had a previous membership. (That's dumb) The guy S whom I had to show my pass to at one of the desks to the right became dismissive when the person whose membership granted me access. That was rude and how would that attitude encourage anyone to rejoin? One of the main reasons I left LaFitness.

Source: Google

★ 3

Very friendly staff! Average workout equipment. Weak sauna!

Source: Google

★ 5

Source: Google

★ 1

My girlfriend had a membership in Lansing. She went to Lansing to cancel her membership, only to find out they decided to close without notifying her. She calls this location for help to cancel and they say Lansing transferred her membership to Tinley. She was never notified of this. She asks if they can cancel over the phone because we live nowhere near Tinley. They adamantly refuse because that’s the “policy”, unless she shows up in person. She asked the employee to speak to a manager, he said he was the manager. She asked to talk to his boss, and he said Shane wasn’t available but it wouldn’t matter because his answer would be the same. This seems like a slimy way to get money out of people. What a joke, useless managers who obviously have no skills in dealing with the general public. Really, you can’t accommodate? I have worked in customer service my whole life. Sounds to me like you just don’t want to accommodate, or your managers are too weak to think for themselves and don’t have the customer service skills necessary for the job. Or they just can’t make decisions for themselves that require thought outside the box.

Source: Google

★ 1

Worst gym I have ever been to. Upon walking in you will be immediately suffocated by a nasty musty smell followed by extreme dirtiness, lack of equipment, multiple people to a machine (that are using their personal speakers out loud ), and most equipment out of order (regularly.) The locker rooms have a not so pleasant un-identifiable odor, most likely due to the older women that enjoy the pool also enjoying roaming the locker rooms naked and playing music out loud all through the common locker room areas. :)Gym owner Shaun is not a manager just a con artist that landed a job. I was also told by Shaun that because I was from out of state I was not able to make use of the free trial like everyone else so I couldn’t even check out the gym before signing up. If I was given the chance to properly view the facility I probably wouldn’t even be wasting my time writing this review as I would have never joined. Once you sign up for a membership you won’t get access to your personalized membership account or key tag to grant you access into the facility unless you beg and even then you still won’t get it because I never did. Definitely don’t sign up for training it’s less than mediocre just like the gym and all of its inhabitants. I also learned that some people don’t even pay for their memberships they pick and choose some people are up in there working out for free meanwhile I’m struggling to cancel my membership and continuing to be charged for services I am not using. Management does not actually care about your health and fitness goals what is most important is how long they can harass and shake you down for money. Good luck getting out of any membership once you sign up. (The high rated views are from a year ago. This review is to reflect the current state of this facility and management at this particular location.) I was taken advantage of, my experience was horrible and I will never go to another esporta/la fitness again.

Source: Google

★ 1

This place is disgusting. I went into the sauna after my workout and I got trench foot. I will not be coming back.

Source: Google

★ 1

The experience you expect from a gym, NOT here! I wouldn’t recommend my cats to come work out at this gym ,the smell is atrocious I know it’s a gym but damn do the owner even clean the equipment regularly ? Smells like onion soaked pubic hairs and that’s just the small of it .The poor equipment that barely works ,what is it there for ? I could go on but I don’t have to it really does speak for itself!! Disappointed and disgusted is what I would just end this with .I honestly don’t understand how it has the 3.9 rating it does now definitely overrated .NEVER AGAIN

Source: Google

★ 1

This gym is poorly ran and isn’t the most sanitary place. I was using the smith machine and a roach ended up on my back somehow. Canceling the membership is also a tedious process. I wouldn’t recommend this gym to anyone that values fitness and financial prosperity.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Nice facility to workout in. Machines are in good working condition and staff are friendly. Someone is always cleaning so the gym stays looking well maintained.

Source: Google

★ 5

Babas

Source: Google

★ 4

Source: Google

★ 4

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 3

Source: Google

★ 5

Source: Google

★ 4

Old equipment but still good, the people are friendl.

Source: Google

★ 5

The team here is cool, we really enjoyed the facility it's clean, not too crowded and easy to travel to!

Source: Google

★ 5

All I need to get right. Healthiness here I come.

Source: Google

★ 4

Swimming,sauna,bikes,classes,and trainers what more could a lady ask for. Oh, and the staff is awesome

Source: Google

★ 1

I used to love this gym , but since they changed the name of the gym and came in with new staff it’s been horrible the wash room are nasty 🤮 also everyone has there own loud speaker , the equipment stays broken 😡 when you ask the manager when will the equipment get fixed she never knows anything why pay to go to a gym like this just close they doors already please

Source: Google

★ 2

I'm always disappointed at how unclean the machines are at this facility, and how many are frequently out of order.

Source: Google

★ 2

Source: Google

★ 5

Very sweet, patient, and very professional!!! The highlight of why the experience at planet fitness makes for the reason of going there!

Source: Google

★ 5

So the Gym has changed since the last time I was here pre pandemic . The pool I still the same but they have utilized the front part. I like it.

Source: Google

★ 4

Source: Google

★ 3

Muy buen lugar, pero llegue a clase de zumba y no llego la persona encargada de dirigir la clase, en recepción no sabían nada.

Source: Google

★ 5

Source: Google

★ 4

Honestly, they could have better wipes and service the machines more often but other than minor details it's a very good gym and reasonably priced for all the amenities they have pool,sauna,bikes, etc. There are many locations throughout the city and southwest suburbs.

Source: Google

★ 1

The management has no idea on how to run this club. Classes are listed on the club schedule and they aren’t held. You call the front desk and the attendant tells you that not responsible for the class listings. Don’t waste your time coming here for group instruction. This place is not professionally managed. Sad

Source: Google

★ 3

The Pool and hot tub is always broke.
However, the community in that gym is so encouraging and supportive.
That gym mentally motivates all.
It's a family there.
But.... I NEED THE POOL...... So I give it a 3 for a pool that is operable 50% of my YEARLY membership

Source: Google

★ 4

Source: Google

★ 4

Source: Google

★ 4

Source: Google

★ 3

The pool could be cleaner, and the whirlpool was not working.

Source: Google

★ 1

Had a good workout w/Rochelle's Aquatic Fitness Class. However Im still disappointed and at a loss for words with Esporta's handling of the Lansing location.

We went for months parking in an off set tiny lot way in the back with minimal lighting while they were building a gas station. All the while being told that the club was not closing. Their employees at the time did not know that they were closing.

I renewed my membership in March and found it closed in July. They never sent anything by mail. They posted it in the club in June. They closed 3 locations in the south suburbs. The treatment they showed their members is absurd and disrespectful. Allowing me to renew my membership with a reminder call from LA Fitness. The club on 119th Street is a travel distance away from me.
Actionable

Source: Google

★ 5

Great gym

Source: Google

★ 3

Their Jacuzzi has been out of order for a while and they have their jets too high cause the water is bubbling up to your face I think the sauna is a little cooler than most.

Source: Google

★ 3

Source: Google

★ 5

Love it

Source: Google

★ 5

Source: Google

★ 1

The staff is very nice and friendly but the members are not courteous at all. This gym has the worst members they come in groups and take up all the space and some even sit on the free weights not letting anyone get them. It’s always loud they have signs of no speakers but people still play on speakers. If you’re not part of a group good luck trying to get a workout in.

Source: Google

★ 5

Source: Google

★ 4

This is a good place to begin your workout! Its price is accessible and its structure is complete.

Source: Google

★ 3

It can be better. They just have to follow up on matainance on the sauna

Source: Google

★ 5

Source: Google

★ 5

Clean friendly atmosphere.

Source: Google

★ 4

Source: Google

★ 5

GOOD / GREAT

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 4

Source: Google

★ 3

Source: Google

★ 1

My locker was broken into today at Esporta on a 115th & Marshfield and my wallet was stolen. There was no sign of a break-in; so I'm going to assume someone cut my lock. Be very careful at this gym with your personal belongings. I've also seen reviews on car break-ins in their parking lot.

Source: Google

★ 5

Source: Google

★ 1

Source: Google

★ 5

Source: Google

★ 5

Great environment. Love working out here.

Source: Google

★ 3

Gym is okay, pool is down

Source: Google

★ 1

This place should just downright shut down ... It's over crowded n the equipment is not well sanitized ... People just all on top of you when you working out .. it's just not a place to have "that me time" to workout or just have that moment/space ... This facility really need to find some kind of ideology how their customers will be pleased with and feel comfortable when working out ... Also hired some people who is knowledgeable of what the facility is all about..

Source: Google

★ 1

JASON at corporate is the WORST. Extremely rude and condescending. I turned my membership and friends did too because of him. He was arrogant on the phone and made me feel like he was doin game a favor by refunding me what the gym owed me. ℹ downgraded a membership and they never turned the other one off so charged me for the 30.99 one AND the 19.99 for 4 months. I will never go back to this gym. It wasn’t the mistake it was JASON being so rude about it to me like I did something wrong. I will tell everyone I know not to visit this gym.

Source: Google

★ 5

Clean, and not too crowded

Source: Google

★ 4

Decent gym, could have better machines & more group classes

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 4

Attend regularly....old LA fitness

Source: Google

★ 5

I tried the massage bed and chair at another club it was fantastic e sport need to invest in the massage bed and chair

Source: Google

★ 5

I was able to use all the equipment

Source: Google

★ 4

Great yoga and workout classes!

Source: Google

★ 5

Source: Google

★ 2

Very Noisy especially during
mid morning patrons playing their music very loud, talking loud acting as if it’s their own personal gum.

Source: Google

★ 5

Great place to train, we need more dungeons like this and less corporate types fitness centers.

Source: Google

★ 1

Not bad I have been a member over 15 years great experience 24/24 would be great!

Source: Google

★ 5

Source: Google

★ 2

They do not care about members...it's about their bottom line. They cancel child care service at most locations and insist you go to general locations that have child care. Now there is an over flow of kids and usually no staff scheduled...WTH? So now they want you to drive out of your way if u want to workout AND use child care services? I pay extra for the "amenity". Whatever...they are only concerned with their bottom line and it's sad because they can actually be a good community partner that makes a difference.

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 1

I love the people hear but I prefer things not to be so gatto. People should not be allowed to play loud music anywhere. The hot tub and suna is always broke and it kinda small so when the big group of guys come it kinda hard to get your work out in because they seen to take over all the machines and they suck at keeping place clean .

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 5

Clean and well ran facility

Source: Google

★ 4

Haven't been to this particular location in about month. Took a while to get heater to pool fixed.

Source: Google

★ 4

Source: Google

★ 1

I cancelled my membership after 1 visit

It’s too cluttered too crowded and way way way too dirty. Does anyone ever clean the place. It’s nasty. I would never endanger my health. I’m disgusted with the way this facility is maintained.

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 4

Service is improving

Source: Google

★ 1

Needs a serious update. First time I walked in a gym and left back out after my cardio session. The weights were all over the place and they didn’t even have two of the same weights. If they did it was a complete different dumbbell. Made me feel like I got anxiety for sure. On top of that, no cable work so you stuck with the Lunny tune weights. Workers were very nice however they need to update this gym!!!

Source: Google

★ 5

First time! The water aerobic class was excellent!

Source: Google

★ 1

Everything is broken!

Source: Google

★ 1

This was one of my favorite esporta's until I went to workout 5:30 am n they were closed😑 I feel like if you're a gym you should open when body's r at its prime😒.

Source: Google

★ 4

I've worked out in all the clubs,115th and Marshfield is a great place to work out,Someone said the washrooms are not clean but that isn't true,They have two workers going around constantly Cleaning,If the members would put their weights back in the rackAnd throw their paper towels in the trash,This club gets a five-star rating.

Source: Google

★ 5

Source: Google

★ 1

About a month ago I was parked in the parking lot at Esporta located on 115th Marshfield My car was broken into everything stolen out. I went to front desk to have camera’s checked . I was told the camera’s are not working at this facility. I called Corporate to see when will they repair cameras. I was told I would receive a call back. It’s now a month later no call back. I reached out to Corporate again to see when will camera’s be working. This time I was told some of their facilities doesn’t have cameras at all again I would receive a call back. I’m sure I won’t. This is unsafe for members considering the crime in this area no working camera’s

Source: Google

★ 1

UPDATE: I ended canceling my membership because for one every time I come in, there’s more equipment BROKE or NOT WORKING!! Vending machine has been BROKE for months. I also discovered that If you’re a member here, you can’t work out at ALL of the LA FITNESS anywhere. AND Literally, there are only a few working treadmills, i can’t believe this gym is still open, very disappointed because it’s location is convenient.

This gym is pretty decent. I like the classes so far. Only thing is the front desk staff isn’t very helpful at ALL and any question you have, they send you to the sales reps. I just signed up the other day and was unaware of the limited availability of the kids club that we have to pay $10 extra a month for. The Gm who signed me up did NOT inform me of the hours and this is my second time coming at 5 pm to find that the kids club isn’t open on Friday after 12 noon. Also came Thursday at 445 and was told to wait as the kids club doesn’t open until 5…. Still waiting for about 5 mins after and no one still showed up. Eventually I was able to work out. I wish I was told this information before because me main reason for signing up was the kids club. I’m a single mom who tries to fit working out into their schedule and it was a huge inconvenience to come up here for nothing. The MANAGERS or SALES PEOPLE should be more clear on the details, and not just getting a sale.

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 5

If u want to lose weight go and get in aqua fit pool and my exercise instructor was great 👍 👌

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

You can bring 2guess with you all the time for 29.99 a month.After join 14days later make sure you put$50dollars on your card for their yearly annual fee.This plan includes the pool as well.Or just for self$25.00dollars.For no pool ,9.99and up a month.Bring your own locker.Must have a card on file. If you don't have one.pick one up from a pls currency exchange store for about$5dollars.Have fun 😊

Source: Google

★ 3

Source: Google

★ 5

Source: Google

★ 5

Well maintained gym and I have no trouble finding equipment to use.

Source: Google

★ 5

Great Customer Service
Awesome Water Aerobic Classes

Source: Google

★ 4

Source: Google

★ 1

Signed up here and paid for the whole year for my daughter and I. When I did, he said she had to be 12 to work out. Showed up today as I have been doing for 3 days straight, and I get turned around because the age is 13. Livid! Will never go to this gym again!

Source: Google

★ 5

Source: Google

★ 1

Literally the worst place in the world

Source: Google

★ 4

Quick workout.saunas down. 😮‍💨

Source: Google

★ 2

I have complained to corporate and local management about the mens locker room as being filthy. I took pictures of garbage that was on the floor for 3 days. I also go to the Esporta on Cicero and its always spotless. The main gym for black people is always filthy and this seems to be ok with Esporta. Give us the same cleanings that the mostly white and Latino gyms get.

Source: Google

★ 5

Nice gym and I had a great experience

Source: Google

★ 3

The men's locker room need to be checked for cleaning this at least every hour and the Sunnah is always broken down me better maintenance

Source: Google

★ 5

Source: Google

★ 3

The Equipment is old and rusted even broken . The locker room bathrooms are not kept up. This place needs a total renovation. The staff is friendly though .

Source: Google

★ 5

Nice

Source: Google

★ 5

It was nice they were kind and very friendly.

Source: Google

★ 5

Source: Google

★ 3

Instructors are really good!

Lady with long brown hair never speaks in the morning while checking you in

Source: Google

★ 5

I like working out here. It has a very chill environment.

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 3

When My husband & myself visited to ask questions.. Three guys were at the front desk were rude & dismissive..I guess when we walked in we were interrupting their conversation🤦🏽‍♀️

Source: Google

★ 2

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 5

Clean and spacious with many activities to do. Vending machines are convenient and water station is available and can refill water bottles.

Source: Google

★ 1

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 4

El ir a entrenar es muy bueno pero si solo van a platicar no estorben a los que vamos a entrenar

Source: Google

★ 5

Keeps the body right

Source: Google

★ 4

I love the environment. And the gym isn't a "communist" gym

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 5

Great work out space.

Source: Google

★ 2

I don’t know who is leaving this place 5 stars for cleanliness, but it is not that. There can be many pieces of trash around the gym, and I have even saw dead bugs. Multiple species, at that. The mask mandate is all over Chicago… but not here. Whether these people are vaccinated or not they are certainly not wearing masks in this gym. There will be a select few but take a look around and see that the majority does not. It’s so unfortunate because there are some upsides to this gym, of course, the jacuzzi and pool. They also have a lot of different equipment (duplicates). There’s always a staff member walking around and picking weights up off of the floors, so this is nice to see. I am not making this review to put down the place, I used to love it here, I’m simply hoping this post will make change for the better.

Source: Google

★ 1

Poor enforcement of mask mandate...death factory!

Source: Google

★ 5

Big, clean, nicely sorted equipment, good stuff members... 👌💪

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 4

It's good for what you need for a good price!

Source: Google

★ 5

Source: Google

★ 1

Source: Google

★ 5

Source: Google

★ 4

Pleasant/clean environment. I was not aware of change from LA Fitness to Esporta. Seems to me all memmembers should have been notified from LA and/or Esporta

Source: Google

★ 4

Source: Google

★ 2

They make it difficult to cancel your membership.

Source: Google

★ 4

Source: Google

★ 3

Source: Google

★ 4

Source: Google

★ 2

Listen I been at all the gyms in the north surburbs in around Chicago. I was visiting out south and wanted to go to a gym. This gym is horrible. When I say the machines are outdated and they don’t even have machines like the other gyms have. Plus in certain area in the gym smell bad. This gym need to be updated especially in the weight area.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Adult oriented, clean, friendly. Never crowded

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 4

Nice and clean. Positive Vibe for working out

Source: Google

★ 3

Source: Google

★ 4

It's usually clean when I visit. Great workout equipment. I hope management will open the Hot Tub again. I'm paying out a lot of money to not get full benefits. OPEN UP THE HOT TUBB Please !!!

Source: Google

★ 5

Source: Google

★ 5

Love the location and the vibe

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 4

I had fun in the class!

Source: Google

★ 5

Source: Google