★ 5

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★ 1

I went in there to talk about my kids’ membership. Tell me why Aaron, the membership coordinator, said to me, “you need strength training”, out of the blue!!!! I realize he was trying to get me to join when I had previously said I go to the Y. It made me so uncomfortable and shocked. You don’t look at a woman and tell her that. So unbelievably rude and unprofessional.

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★ 5

Clean gym with great equipment and friendly staff.

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★ 1

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★ 1

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★ 4

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★ 1

I joined this gym due to the location. I was never given a tour. This place is old and outdated from the building itself to the machines. It really sucks that I have to drive past this gym to another one!

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★ 5

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★ 5

Best gym childcare department around :)

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★ 5

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★ 1

One of the whirlpools has been broken for over a year, the one that works is slightly warmer than it is outside - not hot by a LONG shot, and it is falling apart - 1/2 the tiles are missing. The locker room and pool room temp is a balmy 62? degree's. In general ALL of these are falling apart and there is NO real maintenance going on - The chiropractors (owners) are making their money, while letting the clubs go down - shameful

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★ 1

Management needs a lot of work
Not very friendly.we were hired to get a damaged tree from falling on to their property. As a business owner. I’d look into your employees. Have a good day peoples

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★ 5

Great gym. Easily the best in Springfield and I've tried most. They also have three locations though I mostly visit the west location.

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★ 5

Great location and fantastic employees!

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★ 5

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★ 5

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★ 5

Great place!

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★ 5

Well kept up gym. Happy to have a membership and great place to work out!

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★ 5

It's a great place to get a workout in. Not to many people. Also the people who are there are very nice.

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★ 1

My husband and I signed up together for a family account ($70/month). We then cancelled after a year, as I was in a car accident and unable to use the gym. We cancelled THE ENTIRE MEMBERSHIP but for some reason, only "his" membership cancelled and we're still being charged $30/mo for mine. We called the billing company that fit club uses, only to be told there was nothing they could do because they had it listed a separate accounts. Flat out lie and we'll be filing complaints with the attorney general and the BBB. Fit Club owes us $90.

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★ 1

I cancelled my membership 2 months ago and they continue to charge me. They now outsource their billing. When I called their billing company, they informed me that they cancelled the membership when I requested and that the club itself must be the ones continuing to take my money. Also not able to speak to anyone when I call the gym directly. TERRIBLE.

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★ 5

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★ 5

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★ 4

Great gym

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★ 5

Outstanding customer care by all the staff I met during my week long visit. Highly recommend for all fitness levels and needs.

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★ 3

This place is very close to my house. I was excited to join. I was going to stop my other gym memberships. Signed what I thought was a 6 month contract, worked out one time. Didn't think the place was very clean and very few machines I could use because it was busy at 530 am. Didn't feel comfortable there. Ask them to give me my check back. Manager was very passive aggressive and in the middle of the conversation told me I was being recorded. I told him I should have just gotten a day pass but I didnt. I stopped payment on my check and he told me he would cause me financial problems because I signed a contract. He wanted me to come in and walk around with him and tell him everthing wrong with the gym. I felt very bullied. I guess they are hurting financially to do this. They haven't even cash my check yet and still are making me go through with this 12 month contract, advertising 6 months.

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★ 5

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★ 5

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★ 4

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★ 3

Not the best but not the worst.

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★ 5

Muy amables y todo muy limpio

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★ 5

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★ 1

Even after the personal trainer session damaged my shoulder, I provided Fit Club with a doctor’s statement, clearly stating I could not participate in personal training, I told the business office that I wanted to cancel my membership, yet Fitclub continued to bill my account. I have not received any further personal training after the damage to my shoulder. Fit Club billed me for services that I was not able to participate in due to my condition as per my doctor’s statement. The membership and personal training have cost me much more than I got from the very few sessions that I was able to attend (pre-injury). Despite what they told me, Fit club did not let me out of the contract with a doctors statement even though I was in physical therapy and under treatment for my injuries. Buyer beware!

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★ 5

Super clean, staff are straight up professionals. I'm glad I'm a member at this gym. I was able to suspend during covid, but offered virtual workouts.. this place is awesome.

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★ 5

Great atmosphere!!

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★ 4

Nice gym! The pool isn't Olympic
size but it's doable. Wish they were open 24 hours.

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★ 5

Great place to work out

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★ 5

Great place to workout. Experienced staff members there to help. People are friendly and great atmosphere.

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★ 5

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★ 5

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★ 4

One of the cleaner gyms I've been to

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★ 5

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★ 5

Great place to workout.

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★ 5

Great people.

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★ 4

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★ 5

Wonderful people. Daycare is amazing.

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★ 5

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★ 5

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★ 5

A very clean place To work out in. They have great corded string weight pulley machine's, sauna and pool with 2 wirlpools.

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★ 4

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★ 1

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★ 1

Beware if you get a membership here there are many times you can't even work out because a class is going on. I have been asked twice by the same instructor (West location, 5PM) to leave a room because her class is going on. The equipment I use is in that particular room so I have to carry it into another room. Her class members always look annoyed that she asks me this, they roll their eyes like, "Here she goes again." And she had the equipment racked up way before she even used it, so it sat there for like 15 minutes when I could have been using it while she was upstairs doing cardio. RUDE.

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★ 5

Great gym

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★ 4

Nice pool friendly staff.

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★ 2

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★ 5

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★ 3

Cardio with face mask is a pain

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

I have been a member for 20 years and I have chosen this gym over others due to the quality of their child care. I have known Maria for over a decade and I have faith and trust leaving my children in her care.

Source: Google

★ 3

Clean, lots of equipment, not very busy when I worked out.

Strange that they needed a copy of my driver's license on file to work out? I get registering, but a copy? Concerns me. Without this ID requirement, I would have gave it a higher rating or even if they agreed to give me the copy when I left.

As a previous victim of credit fraud, this "policy" is concerning.

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★ 5

The staff truly care about me and I feel it's like family.

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★ 5

So easy to fit this workout style into my workout. I went from gym-phobic to someone who hates to miss a day.

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★ 5

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★ 4

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★ 5

I feel so energized after coming here. The team/family/environment is super. Always a different workout and very helpful motivating coaches!

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★ 5

I absolutely love this gym! If you’re looking for a personal trainer I highly recommend Olivia who has been great. She’s very personable and just overall awesome to work with. They have small personal training classes as well, and Adams classes that I’ve been to for dynamic training are great whether you are a beginner lifter or have been doing it for awhile.

I can’t say enough good things about Fit Club.

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★ 5

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★ 5

Good place to workout

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★ 5

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★ 5

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★ 4

I know this is a fitness club but I went to walk around the track. I found the three flights of stairs to get there a challenge.

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★ 5

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★ 5

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★ 4

Great health club and love the pool

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★ 5

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★ 5

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★ 4

Ok but I wish the pool was heated

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★ 4

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★ 5

Fit Club is the best gym in town!

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★ 5

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★ 4

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★ 5

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★ 5

Great place even better staff! Love this place

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★ 5

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★ 5

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★ 1

I have a membership there, Sun-Thurs. Open 24 hrs. Nice professional place

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★ 5

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★ 4

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★ 5

Great instructors and good facility

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★ 5

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★ 4

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★ 5

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★ 5

My favorite gym. Great classes and knowledgeable instructors. Clean facility.

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★ 5

Join. use me as a reference 😁 they are great..

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★ 1

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★ 5

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★ 5

Very good

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★ 2

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★ 3

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★ 5

They work my butt off.

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★ 5

Great no pressure workouts. Friendly, helpful staff.

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★ 5

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★ 5

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★ 5

Kool staff!!

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★ 5

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★ 5

Great staff. Good oeople to work out with.

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★ 4

It a good place to work out, just not a good as the other 2. The best part is it is open 24 hours

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★ 5

This place has this thing called a "movement assessment" that helped determine where my strengths and weaknesses were. It's because of this process that I really got motivated. It gave me a GOOD place to start on knowing where to focus my efforts.

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★ 5

Love it.

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★ 5

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★ 3

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★ 5

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★ 1

Terrible. Rude staff wasted my time

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