★ 2

Ripped off by machines staff says it isnt their machine but the out of order sign they hung was on the side if the machine Out of site on the side of the machine. How can you host all of these people and not have water to buy? Same old thing. Do better!

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★ 5

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★ 1

I’m a nation wide member and my first time coming to town I went to the Y online time said 7-5 I get there at 2 and they saying they closed for a personal party BS so us members in town and nation wide are paying money for a maybe I can go work out not worth they money for that reason I’ll be moving my membership to crunch

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★ 5

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★ 4

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★ 5

Good team work and excellent performance of staff

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★ 1

It’s just lovely when nobody bothers to show up to open the place. You would be wise to offer Peggy a retention bonus as she is about the only one you can rely on to open on time!

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★ 5

This is my second home, the atmosphere, the people. Come see me anytime Tues-Thurs 4-9pm.

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★ 5

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★ 5

I love it

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★ 4

This Y has a variety of classes, basketball courts and circuit training weight machines. They also have an indoor pool. The staff was courteous and helpful.

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★ 5

This place was AMAZING!!! Great gym--super clean and had all the machines and weights anyone could ask for. Staff was knowledgeable and friendly. The Gyms, yes plural, were fantastic and the pool area was superb

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★ 5

Love this place and the trainers

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★ 2

My husband and I have been members of the YMCA for several years in NC and WI. We moved to the area and we realized that at this location you have to pay each time you put your child in the daycare. It was always included in our membership at every other YMCA we were members of. That alone about doubles the cost. So we decided to end our membership. While we did have our membership I noticed the website was not up to date as I was trying to enroll my daughter in the youth basketball program. I called and they said they were not sure when it was I had to reach out to the sports guy. I called as well as sent an email. No response. I also asked for him when we visited the YMCA and was told he was not in. I missed registration because of this. I wish the experience was different because we have been members since our kids were little. We were very disappointed.

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★ 5

Love this place! Great for the entire family.

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★ 5

I enjoy exercise, fun and fellowship in the pool.

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★ 5

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★ 5

Very good facility, offers a lot of classes and activies. Decent equipment, nice gym overall

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★ 5

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★ 1

I joined online and was not aware that I signed up for the Center for Healthy Living location instead of the main YMCA location. I received an email reminding me to go sign my waiver and set up my barcode from the YMCA so I stopped in after work only to be rudely informed by the young man at the front desk that I was not a member at this location but at the center for healthy living.. I had no problem with this information but the way he handled the interaction was so poor and I was obviously bothering him in some way. He set up my scan card and had me sign my waiver but the whole interaction was uncomfortable until another woman came up and assisted. I had asked him what the hours were for the other location which obviously he did not want to help me with when he said I could probably just look it up... Regardless, the other woman was kind enough to look it up and let me know. While he was obviously put off to help me, he didn't waste any time to happily say bye to his friend whom was leaving the gym at the same time. Unfortunately, my kids play a lot of the sports hosted through the Y so I will have to be back at some point, but I will never work out there or use their facility for myself. Poor customer service and attitude at the front desk.

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★ 5

I love the Mattoon YMCA and Peggy!!

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★ 5

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★ 5

Very big facility and very friendly staff. Me and my children had a lot of fun working out and playing basketball together.

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★ 5

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★ 1

Went to ask questions about joing last Sunday. There was three staff members work behind the desk. Very unfriendly and it was like pulling teeth to get them off their phones to answer questions. Didn't even offer to show us the place or pamphlets for classes. Won't be back.

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★ 5

I work out once a week love it

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★ 4

Great staff and always clean!

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★ 5

Es muy confortable, y hay equipos actualizados

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★ 4

Droppin off clients

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★ 5

Just delivering clients all over Central illinios chas

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★ 5

Pleasant place to exercise.

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★ 4

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★ 5

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★ 4

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★ 5

The Mattoon Y is so much more than a gym. We've lived in much bigger cities with YMCAs that were so much less than what Mattoon offers. This facility has a gym and indoor pool, but also has friendly staff that care about the people in their community. The Y hosts community wide events and has opportunities for year round activities for kids and adults. Also, even before Covid, the facility is sparkling clean all day, every day.

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★ 5

The staff, guests, and facility are top-notch. Really love coming here for all their special events, daughters swim program and working out in the weight room.
Feel bad for the employees when the adolescents act disrespect and they are forced to play babysitter.

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★ 4

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★ 5

I love the YMCA it keeps me Motivated and I love the friendly staff. Anyone out there trying to get there health back on track that's the place to be

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★ 4

Lady at the front desk took us thru the YMCA . She was very nice and explained every room and there classes. Love going and feel very comfortable and class is lots of fun!

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★ 5

What a great experience it is to be at the Y

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★ 5

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★ 5

Very clean and friendly place to go workout. Good sized pool and lots of workout equipment.

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★ 5

Excellent

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★ 5

Nice staff, sometimes don't know the answer to your questions but they ask for help. Great pool and amenities.

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★ 5

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★ 5

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★ 5

My granddaughter has enjoyed her instructors with her swimming lessons!

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★ 5

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★ 5

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★ 4

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★ 5

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★ 5

LOVE THE. YMCA IM THERE 4 TO 6 DAYS A WEEK. WONDERFUL PEOPLE AND STAFF

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★ 5

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★ 5

Lo

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★ 5

Great clean establishment! Their sports programs are great for kids!

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★ 5

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★ 5

Staff was wonderful! Pool was perfect temperature for exercising in.

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★ 5

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★ 5

Great recreation area for the family

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★ 5

My son and his friend met there on their day off from school. It's so nice to have a fun, safe place for them to hang out.

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★ 5

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★ 5

Thank you for a great triathlon experience

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★ 4

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★ 3

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★ 5

Nice,hurry up with the pool

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★ 4

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★ 5

Clean, excellent staff, tons of equipment!

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★ 5

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★ 5

Love the pool. Staff is great

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★ 5

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★ 5

Friendly and helpful staff. Clean facility with well maintained equipment. Excellent experience.

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★ 5

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★ 5

Awesome place to work out...swim...play basketball ...and much more...super friendly staff also!!

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★ 4

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★ 5

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★ 5

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★ 5

I loved it

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★ 1

They have a swimming instructor that is very unprofessional and was very rude to my 6 year old. The front desk and other staff was rude to me. I would not recommend this place to anyone. The CEO did contact us and was very nice, understanding, and helpful, but as long as that instructor is there I can not recommend this YMCA.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 4

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★ 4

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★ 5

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★ 5

Very clean and staff are wonderful

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★ 5

I stopped by to get an application, but they were out of them. However, the staff was very friendly and helpful. I'll just go back again. The place is very nice and they have tons of nice workout equipment.

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★ 5

Clean facility. Courteous Staff. Nice Workout equipment

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★ 5

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★ 5

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★ 4

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★ 5

This is a great facility with an outstanding stff!

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★ 5

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★ 5

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★ 5

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★ 4

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★ 5

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★ 1

the person at the front desk was super rude

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★ 5

Friendly staff

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★ 3

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★ 5

We are members and they made it affordable. Plus they have wifi

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★ 5

Extreme variety of services available at great price. Good people makes for a good time.

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★ 5

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★ 5

Always there when l need them!

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★ 5

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★ 5

I love the opportunity they offer our youth!

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★ 4

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★ 4

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★ 5

Very nice and clean place. We were at a baby shower that was being held there for a niece. Bathrooms are new clean and up to date. Staff and visitors are very helpful if needing directions to a specific room. And like that we were is a beautiful huge room with decorations for the new arrival. Nice place for kids to be in.

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★ 4

Went for church there

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★ 5

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★ 5

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★ 5

After school staff, Ms. Hailey, is amazing. She is great with the kids.

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★ 3

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★ 5

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★ 5

Always had a positive, welcoming experience. The staff truly care about you and your goals. It is worth the extra money to get this community experience and for what all they do for Mattoon and the surrounding communities.

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★ 5

But I still say they need to do something about the meth users going in there

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★ 5

Very friendly staff!

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★ 5

The Mattoon YMCA is a great place with great people.

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★ 5

I've been a member for about 3 weeks now and I've been to a TRX class which I loved, and I've gone to play basketball which was a great experience. Great staff as well.
Also if you are a member then try the app. It has been so helpful.

Source: Google

★ 5

It is a great place to hang out your friend's and me and my cousin is going to the y on Saturday for a event called mattoon middle school hang out

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★ 5

It's a positive place to workout regardless of your fitness level. It's also a great place to make friends. They have a lot of different programs for all different ages

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★ 1

Awful, the YMCA is nice but they have the wrong person under them Blake Fairchild is rude & racist horrible experience does not know how to handle children at all.

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★ 5

Love it me my grandma and my brother go here all the time to swim and play volleyball.

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★ 4

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★ 5

Lots of great programs for kids and adults.

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★ 5

Lap pool, new workout equipment, free weights, two large gyms, spin studio, dance, yoga, pump, aerobics, after school programs, Rec leagues for basketball, soccer, dodgeball. Swim team. Etc.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

There is so much to do for adults & children.

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