★ 5

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★ 4

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★ 1

I signed up for the 1+1 month free deal to try it out and made it clear that was all I wanted. However, they continued to charge my card even after I stopped going. When I asked for a refund, they required me to go through several complicated processes.

Source: Google

★ 5

OTF Carol Stream is a great place to workout. The coaches and staff truly care about you as a person and they listen to you to help plan your fitness goals.

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★ 5

LOVE my OTF!!! Great coaches, fabulous staff, new friends all make for a great workout! Workouts are fun, yet challenging. Coaches know me...they push when I need it and celebrate my successes! I leave feeling good about myself physically and mentally! Thank you OTF!!

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★ 5

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★ 5

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★ 5

OT Carol Stream/North Wheaton has been amazing. I joined right when the studio opened and then experienced some unexpected medical procedures. The coaches and staff worked with me so I could continue to work out between surgeries, and helped me recover quickly. The coaches went out of their way to give me exercises that challenged me without injury. What a truly awesome, hard working, dedicated and motivating staff. Thank you Brian, Emily, Jeanne, Christina, and Claire ~ and the welcoming, smiling gals at the desk when I check in!

Source: Google

★ 5

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★ 5

I like the structure and no matter what your fitness level you will get a great workout. Coaches are knowledgeable and helpful. Most importantly, it works! I am stronger and more toned.

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★ 5

I love the coaches…..great experience! I wish to stay and do this for months to come….

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★ 5

Always fun to go there. You will end up sweating

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★ 5

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★ 5

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★ 5

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★ 4

This is a great gym to feel like you are not alone with your workout and have guidance as to what to do in order to get your body to work out to its fullest. Unfortunately for me, the schedule this gym has is not very accessible. I would have loved to see at least classes around 7 pm or 8 pm. Those would be so much more accessible for a mom with a toddler and a full time job.

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★ 5

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★ 5

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★ 5

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★ 2

I never write google reviews but i am so off put by my experience today. This studio is by far the worst studio i have gone to (out of 6 U.S. locations I’ve been to). They have the worst customer service out of all locations and it is not a priority of front staff to ensure members are satisfied. They have strict rules that they do not emphasize as strict and could careless to work with you at all. Orangethoery is pricy so dealing with poor customer service is not worth it at all.
Giving two stars because the coaches and overall classes can be good. However, unfortunately will now start avoiding this studio as much as possible.

Source: Google

★ 5

Great coaches, helpful staff, encouraging atmosphere.

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★ 5

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★ 5

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★ 5

Love everything about OTFCS-WN!!
I’m greeted by name every time. Coaches know me; they support my fitness goals and continually motivate me. The workouts consistently challenge me and each one is unique day after day, month after month. Members are supportive of each other. It’s a strong community.

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★ 5

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★ 5

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★ 5

Great staff! I’ve had multiple surgeries and the coaches are quick to work with everyone to modify the workouts.

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★ 5

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★ 5

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★ 5

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★ 5

Love Orange Theory Carol Stream! The staff is fantastic and the community is great! I highly recommend OTF Carol Stream!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Best workout, great staff, and very clean!! I recommend OTF to everyone! They handle the covid situation very well. 5 ✨

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★ 5

Great work out and the coach was very motivating

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 1

The minute you want to cancel they refuse to call you back. The price is obscene as is the 8 hour cancellation feel. They are not flexible at all.

Source: Google

★ 1

This Orange Theory fitness location put no thought into how much of the parking lot their customers would take up. Their customers take up the entire parking lot in front of this building, and which blocks the parking for the other business in this strip mall. Customers going to the other businesses here have to park far away because Orange Theory acts like they don't care if their customers take up the entire parking lot. A really poor choice of location for this Orange Theory, and it reflects how little consideration this particular Orange Theory location puts into how it's business will negatively affect the neighboring businesses.

Source: Google

★ 5

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★ 5

Orange theory is a workout for everyone! Orange theory is such a personalized workout that it is for ALL fitness levels. The community is so welcoming and I felt no anxiety after completing my first workout!

The entire staff is absolutely fantastic! Each coach is wonderful and brings different aspects to the workout! Coach Brian has been personally helpful in my fitness journey! He is incredibly inspirational and really pushes you to be the best you can be. You would never think he is having a bad day because he is ON each workout that he coaches!

Seriously could not recommend this workout enough! I am an overweight mother who is coming back from a c-section 7 months ago. I have two children one being two and half and one 7 months old. OTF workouts are exciting and worth taking the time to do!

Source: Google

★ 5

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★ 5

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★ 5

Love coach Brian, His positive attitude and the fact that he genuinely cares about helping each individual reach their goals and do their best. I truly truly appreciate it. He is the BEST at what he does, his energy, Motivation and positive attitude keeps you going when All you want to do is give up.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Very professional, organized, and enthusiastic staff. Would highly recommend to anyone looking to start working out, and for those experienced with fitness. Great location, clean, and accommodating with wonderful facilities.

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★ 5

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★ 5

Orangetheory in general is a fitness option that truly anyone at any fitness level can take advantage of. Plus, it really works. The people at all the Orangetheory studios I’ve been to around the U.S. have been friendly and helpful. This particular Orangetheory was another great workout and welcoming experience

Source: Google

★ 5

Great studio, positive coaches, challenging workouts.

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★ 5

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★ 4

Great group workout. Had a blast working hard on Friday the 13th workout.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

This studio is great! The staff are awesome and always greet you with a smile. The coaches are energetic and will always stop to help you if you need it. The workouts are never the same and I always leave feeling like I accomplished something new. I highly recommend the workout and this studio!

Source: Google

★ 5

I've have always had a gym membership but have never been committed like I am @ OTF! This place has been a complete game changer for me. I am now down over 25 lbs and am working out 5-6 times a week. I love when people ask what I am doing and I can gush all bout how much I LOVE orange Theory!!!

Source: Google

★ 5

Great workout and great coaches!

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★ 5

I am SO not gym person and let me just say, OTF Carol Stream/Wheaton North has made me love working out! The trainers are all motivating, funny, caring, and really down to earth. This particular OTF is super chic, clean, and high-tech. I seriously look forward to going to OTF Wheaton North!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Solid workout that changes every.single.day! Never boring and goes by so quickly. Super motivating coaches, great music.

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★ 5

The coaches at this location are exceptional.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Music is great, instructors are great, and the workouts go by super fast!

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★ 5

Pushes you past your comfort zone. Great instructors!

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★ 5

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★ 5

Orange Theory it is what allows me to fit into my clothes and eat. I am stronger, leaner, and I have more endurance. I know after and hour I have given it all I have and I have had a good workout! Different work outs different trainers make it fun and never boring.

Source: Google

★ 5

Love all the coaches, their positive attitudes and the fact that they genuinely care about helping each person do their best. I like that each exercise can be modified for different levels, especially since I’m in my 50s! The monthly cost for umlimited classes is a good value. I like that all I have to do is show up—I like the guided workout as opposed to doing my own thing at a gym. I love being able to sign up for classes using the app, which is very easy to use.

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★ 5

Great variety that is always challenging. Booking classes means I have accountability.

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★ 5

Great work out, with great trainers in a fun atmosphere. Every workout is different and really stretches your personal limits!

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★ 5

Great workout that changes every single day. Always glad you go!!!

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★ 5

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★ 5

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★ 5

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★ 5

First off, I have to say that you need to try this workout once...it’s free! I tell everyone that OTF is unique in that it is heart rate based and not about running a certain distance or lifting a specific amount of weight. Do what you can to get your HR into the “orange” zone. I was 320 lbs. when I started OTF and couldn’t run down my block...but that was OK with them. My first few months workout out were walking on the treadmill at an incline and that got my heart rate where it needed to be! Today I am 185 and continue to love the upbeat workout, great music and really fun instructors (shoutout to Claire, Brian and Jeanne). I took a break for a while since I was traveling so often, but although I wasn’t working out at OTF, it thought me a ton about how to work out and started my healthy mindset. Now I am local again, so I am back and loving this new location. Come give it a try!

Source: Google

★ 5

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★ 5

I like that it is structured in a way that eliminates me having to think and also keeps me from getting bored. The time goes by quickly, and the workout is over before I know it. But at the same time, I am able to push myself responsibly, keeping an eye on my heart rate and not killing myself so that I am more likely to want to come back again.

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★ 5

Great group workout session. The staff at the front desk were super friendly and helpful.

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★ 5

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★ 5

Love the workouts! Time really flies! Two thumbs up!

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★ 5

I like the intensity and being pushed to do my best every class. Clear instruction and motivation in a group setting. And I like the music!!

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★ 5

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★ 5

Very motivating classes. They push you to do more!

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★ 5

Love the new studio added in the Wheaton/Carol Stream area. It is spacious with lots of natural light! Love the trainers as well. You can tell they want to be there and motivate you to be better versions of yourself!

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★ 5

Coach Brian pushes me hard every time I come in and he was super great with my friend who came in yesterday! He always checked in on her and pushed her just enough.

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★ 5

5am with Brian is the best...love it!

Source: Google