★ 5

I was looking for a gym on Chicago and OTF in Wicker Park was an easy choice. Close to home, challenging workouts, room to progress, great vibe and an amazing staff. After my first class with Kam, I knew right away I’d be coming back.

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★ 5

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★ 5

I’ve been to many OTF’s and this one is by far my favorite! Staff and coaches and super friendly. Special shout out to Eduardo at the front desk- he’s the best!!! Always goes above and beyond

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★ 5

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★ 5

Wicker Park Chicago OTF is great, friendly and an easy way to spend some calories. Hint hint, pick up heavy weights.

Jeff's classes are amazing and worth putting in the effort.

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★ 5

Terrific drop in workout with my two best friends. A+ atmosphere

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★ 5

The coaches are amazing! They are very attentive and help you with proper form. Friendly and welcoming staff.

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★ 5

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★ 5

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★ 5

Incredible community for all fitness levels

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★ 5

In 1-hour I gain a full-body heart pumping powerful workout that creates room for a more personalized experience when I can choose my own base, push, and all out and in a group setting. As someone who likes to be efficient and productive these work outs are effective and efficient. The workout classes boost my metabolism which is helpful for my intuitive eating (bad habits), burn fat (just a little more to go!) and calories (hello salty and sweet snacks), build strength (oh hi there muscles) and confidence, and improve my overall fitness. I also get to make friends and maybe some buyer/seller/renter clients too.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

great workout and instructors.

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★ 5

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★ 5

Kicking myself for waiting as long as I did to sign up. Kaci and Hannah are amazing coaches who have really changed how I look at working out . Super convenient location, always super friendly and the workouts are amazing!

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★ 5

I had the best full body workout there is I felt the workout in every part of my body

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★ 5

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★ 5

This studio is awesome - coaches like Bailey and Hanna make every workout better. I always look forward to going to class there! Front desk staff is super friendly and helpful as well.

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★ 5

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★ 5

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★ 5

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★ 5

I was looking for a place where there is structure and I can get a great full body workout…. I think I found my new home and I’m very excited to continue my journey with Orangetheory Fitness ( wicker park) Thanks to Coach Kam for the extra push

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

The classes are efficient and well-designed. All staffs are nice and helpful. The gym and equipment are clean. Also they have app to easily reserve or cancel class.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Great workout!

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★ 5

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★ 5

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★ 5

Great equipment and good instructors. Very friendly. Great workout!

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★ 5

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★ 4

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★ 5

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★ 5

Love OT WP! My workouts are so fun, specially with coaches Bridget and Whitney :)

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★ 5

Love OTF! I have been a member here at the Wicker Park studio since 2017 (6 years!) and the studio now is better than ever! Amazing coaches and team! They make me feel like an athlete. The workouts are structured so that you can easily figure out how to challenge yourself (and get a push from your coach if you need it). Takes all the guess work out of exercising.

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★ 5

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★ 5

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★ 5

Amazing templates, wonderful coaches, such friendly and supportive staff. Can't thank this group enough for helping us stay accountable and keep our sanity throughout the pandemic. My husband and I feel better than ever, and we know it's because of the encouragement we receive during every workout from this awesome staff. Best one-hour workout INDEED!

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★ 5

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★ 5

Love this studio and the coaches - such high energy

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★ 5

Great staff and great workout

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★ 5

Love the workout and the studio, staff, etc. I like the coached workout, differing templates and format that makes me push myself more than I would on my own. I used to invest a lot of money in a personal trainer or go to mediocre group fitness classes. OTF provides the best of all worlds and a great workout for the body AND mind. I have completely changed my body shape, strength and commitment to working out. I have recommended OTF to many, and will continue to be a champion.

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★ 5

Specific yet varied workouts help keep me accountable for my personal fitness! The treadmills are bouncy in a way that helps my joints feel better. So far, all the staff and coaches have been encouraging and motivational. I'm two months into Orangetheory and loving it!

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★ 5

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★ 5

I like the structure of class with the coach giving clear directions and encouragement, the variety of the 3 different workout areas, the combination of cardio and weights, and the cleanliness of the facility. The heart-rate tracking is also very cool and helps you track your progress.

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★ 5

It really is the best 1 hour workout. I love the intensity of the workout and how it's always different each time I go in. The staff is super friendly and the coaches are great. I look forward to workouts with Alex because he brings a great energy to every class, but all the coaches have been awesome. I joined two months ago during Covid and they've been on top of distancing and sanitizing everything really well. The gym feels very safe and clean. I can't tell if this is because of Covid or not, but I haven't felt a community vibe there. People come in, do their workout and go home. I wish there was a little more interaction or "introduce yourself to your neighbor" kind of thing at the start of the workout to bring people together more, but maybe that's just me.

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★ 5

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★ 5

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★ 1

I signed up for a free class with a friend days in advance. They told me to bring a water bottle and mask and to fill out the online waiver form. I drove there, paid for 2 hour parking, and arrived 17 minutes early. The girl at the desk was extremely rude and said “oh sorry you won’t be able to participate unfortunately. You have to arrive 30 minutes early if it’s your first class. They didn’t tell you ?!?? Sorry about that.” (And then walked off). The girl I booked the class with over the phone NEVER told me that. What a waste of my time. Needless to say, I will not be returning.

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★ 5

Awesome facility, engaging staff, motivating coaches. Great way to start my day!

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★ 5

I enjoy how motivating the system is (splat points, etc). Also, Coach Rosie is incredible. Hands down, one of the most attentive, engaged and motivating coaches out there (and I've been to many studios).

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★ 5

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★ 5

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★ 5

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★ 5

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★ 3

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★ 5

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★ 5

Great HIIT workouts

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★ 5

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★ 2

This studio is by far the worst studio I’ve been to. Almost everyone at the front desk has an attitude. They change Orange 60 classes to single group classes without letting customers know before hand (OTF needs to add an option to notify customers via the app). They make you waste time if you show up and there’s no bikes available. Not because the class is full, but because they decide to change it to a single group class, consequently reducing the bike spots from 4 to 2 spots. And on top of that they want to charge you $15 for canceling or rescheduling for a later time, even though its they’re fault you can’t participate in that class. I’ve been to OTF studios in 4 different cities and this is the first one I encounter with this problems. Not to say I’ve been a member for almost 3 years. They act like they’re doing you a favor.

Time to find another OTF studio. It’s sad because most of the coaches I’ve taken classes with at this studio were good and knowledgeable. Unfortunately the front desk is not as good with customer service.

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★ 5

Everyone was extremely welcoming and the staff was great about explaining all I needed to know during my first class. They go out of their way to give people individual help and motivation. I love the environment!

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★ 5

This is by far my favorite gym! All the coaches are so motivating and encouraging. They correct your form, technique and optimize your workout. It has kept me in the game of football, and I cannot be grateful enough. Thank you to all the trainers in that gym! I mainly had classes with Sean, Hakeem and Ashley and they are all terrific!

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★ 4

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★ 5

The coaches are the best. I feel safe and motivated.

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★ 5

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★ 5

Always a challenging workout. Coaches are knowledgeable, attentive and encouraging. Hakeem and Sean also play great music which is very important to me!

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★ 5

Staff is very friendly. Great workout

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★ 5

Great place! The trainers care about what matters to you. About your health and body. I was very nervous at first because I have not exercised in years. I am 56 years old and I kept watching the younger people working out hard. I thought I would not be able to do it, but the trainers stuck by me. They knew what work out and how much I needed. This is home away from home now. Thanks Orangetheory!

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★ 1

Awful customer service, the 2 women staffing this location treated me poorly and with no empathy as a first time visitor who was looking to join. They were cold, rude, unhelpful, unapologetic, and insincere. I left and signed up at a different Chicago location the following day. I made sure the location I signed up at was not owned and run by the same person as the Wicker Park location. I have to commute much further to go to my studio but it’s worth I because I couldn’t fathom supporting the Wicker Park location and the rude staff.

Not shockingly, since joining I’ve met many instructors, franchise owners, and members who have also had horrible experiences with the staff and customer service at the Wicker Park location. There appears to be a trend.

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★ 5

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★ 5

Engaging coaches, challenging workouts, variety in every single workout and an extremely friendly and helpful front desk staff. I absolutely love this OTF, it has everything I'm looking for.

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★ 5

The studio and trainers are always high energy, well prepared and help push you to get the most out of the 60 minutes!

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★ 5

Innovative and intense, total body workout. Creative programming was challenging and engaging. Encouraging and energetic coaching helped get me through the hour long class. Always love talking to the friendly and professional front desk staff. Bucktown/Wicker Park is unquestionably the best OrangeTheory gym in the country!

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★ 5

Super friendly and helpful staff!

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★ 5

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★ 5

If you want a great workout with great trainers and lots of variety, this place delivers. I can't recommend it enough!

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★ 1

After purchasing 10 sessions at the North Avenue branch, I moved to Des Moines were there aren't any Orange Theory locations until now. They will open next week. Neither store will honor my packages since it's been a year. No where in my original packet does it state anything.
Just another scam! Truly not interested in fitness, just another money making opportunity!

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★ 5

Took a class there in the AM and it was great!

Small space but they get the job done. Everyone there is happy to help and the energy in the gym is at 100%

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★ 5

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★ 5

Crazy helpful and knowledgeable staff combined with an incredibly supportive group of members makes this one of the best and most effective gyms I've ever been a member of.

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★ 5

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★ 5

Love working out at my Orangetheory location. Seriously motivating coaches, welcoming staff, clean facility and a great community of people working out with you. Workouts stay challenging over time. Big fan of you guys.

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★ 5

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★ 5

OrangeTheory Bucktown/Wicker Park is just simply AWESOME. Their staff is so friendly, the trainers are amazing, the workouts are challenging. Simply put, you are missing out if you haven't been.

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★ 5

I loved the class! I had a great time and the hour flew by so quickly. I was sore for two days after, which was my goal. I signed up for your basic plan then and there. I was only a little disappointed that I couldn't finish all of my weight lifting sets, but that was more on my own pacing than the class's. Looking forward to my next session.

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★ 5

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★ 5

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★ 5

I love the mixture of activities so I don’t get bored. The music is great, the machines are clean, and the instructors are always very professional.

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★ 5

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★ 1

I just received a call from A staff member Wicker Park location in regards to any questions I may have after I sign up from a fb link. I felt a bit of insult after tell her the area I live in her in Chicago she didn’t seem interested in me signing up but rather I look for another location to seek membership SMH well since I don’t live in a community that has one like Wicker Park I didn’t seem bothered to drive to the location of my choice that is why I choose Wicker Park. So now I’m not interested in joining and I’m definitely going to share this experience...

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★ 5

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★ 5

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★ 5

Great workout, with friendly and knowledgeable staff

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★ 5

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★ 5

I love OTF and especially the Wicker Park/Bucktown studio. The staff and trainers are very friendly and make an effort to get to know you by name. In the past year I have seen significant results in my strength and fitness. If you are looking for a challenge and results I would highly recommend trying out OrangeTheory Fitness.

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★ 2

The new management staff is incredibly disappointing. After being a loyal member for 2.5+ years and referring countless people to the OTF family I am seriously disappointed in our studio. Our trainers are the only reason I’ve stuck around.

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★ 1

CAUTION: PLEASE READ BEFORE ATTENDING A CLASS--SAFETY FIRST: Absolutely no regard for well-being and safety. The worst fitness experience of my life--if I could give 0 stars, I would. I attended one of their free classes to "try it out" as a possible new cardio option for me about 6 or 8 weeks ago and this free class is now going to cost me over $10K in hospital bills along with significant physical pain and more than 3 months at minimum without walking properly. As I am writing this, I am lying in bed, as I cannot walk due to my injury.

I asked the front desk lady (I think she may have been a manager) if we would be stretching after a warm up and the front desk lady said no because there wasn't enough time for this. She said I could stretch for the next 5 minutes in between the class I would be taking and the current class. This made me weary to continue as I've learned to always stretch after a warm up, but in this case I would not be able to. I even mentioned this concern to my friend who I attended with. I should have listened to my gut and not continued. However, whenever I commit to a program, I commit fully. Therefore, I continued.

On a side note, the heart rate monitor they gave me was not working properly, so it was deemed useless during my workout, which is the main purpose of the "orange theory" idea. Within a couple minutes of warming up with a light jog, it said my heart rate was at 118%, followed some minutes later by a very low percentage, and then finally with my name going off the board completely due to the monitor not working.

During the class, we had to move from floor work to the treadmill and then to the rowing machine. Again, trying to be safe, I chose to walk to the treadmill and rowing machines between exercises (which are also very close together leaving not much room to get by, which of course is also not very safe). The instructor then told us not to take time to breathe/rest by walking while transitioning, but to move between areas as quickly as possible. And this is when the injury occurred. When moving from a floor exercise (my body on the floor) I moved as quickly as possible to get to the treadmill. As I did this I heard/felt a big pop in my knee. I knew this couldn't be good, but when you have someone telling everyone to keep going, as an athlete, you just continue going. I hobbled to the treadmill and jogged on a lower setting and finished the class. The instructor checked in on me and I told her what had happened. She was very nice, but of course, this didn't take back what happened. She recommended I ice it when I got home. I did this along with wrapped it and ended up not being able to walk on it for the next 3-4 weeks. After this I started to put more weight on it and it seemed to be getting better. Then last week, I was slowly getting up from a seated position and it popped again. This time it was excruciating pain and I could not move it at all. My boyfriend had to virtually carry me to the Dr.'s office where it was determined by an MRI (couldn't even get an MRI until this week because I couldn't straighten my leg for the first 4 days) that I have a torn and flipped meniscus and will certainly need surgery. Unfortunately, I do not have insurance currently and thus with the surgery and possible PT it will likely be costing me over $10K (mostly upfront costs) and months before I am back to normal.

I am writing this in hopes that others will take caution if they do choose to attend these classes and also hopefully to encourage the instructors and managers to stress more on the importance of safety and take more actions to ensure their classes are run with safety in mind. Staying in the "orange zone" is nearly impossible if you can't even walk.

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★ 5

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★ 5

It's a very challenging workout, but you're also able to go at your own pace. I love how you can check in with your body using the HR monitors. Also, the staff was so pleasant and everyone remembered my name next time I came in. I think having a fitness community is so important and the staff does a great job of doing this.

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★ 5

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★ 5

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★ 5

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★ 4

Great staff and good class times. The studio is the size of most OTF gyms but the reception area can be packed when classes turn over. Some of the machines have seen better days but nothing terrible.

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★ 5

This Orangetheory location is the best one. The staff and trainers are super friendly. Each workout is different and the music is great. I love being able to push myself and I've seen great results.

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★ 5

This is truly one of the best hour workouts I've ever been a part of. The trainers are great at motivating you, and are also willing to take the time to adjust the workouts to meet your needs. The front staff is always happy and available to help. I'd recommend anyone try orange theory, especially anyone in the wicker park/bucktown area.

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★ 5

Awesome and effective workout! I go to OTF 3+ times a week because they make it easy to work out hard (even with traveling because they have locations all over the US you can pop into - but this is the best one by far imo). Prior to OTF I had worked out on an elliptical, treadmill, done spin classes, core classes, pilates and total body conditioning classes. I have replaced most of these options with OTF because:
*combines cardio / strength training in a HIIT type session so you burn lots of calories while building some muscle through light weights and body weight exercises
*trainers show the class how to do each exercise in every class and are all super nice!
*heart rate monitors show me how hard Im working or if I need / can work harder
-I have asthma so this is super important and helpful for me
-nobody is watching anyone else's heart rate monitor - there isn't time for that, lol
*my schedule is hectic so having OTF plan each workout for me so i can just show up is amazing!
*equipment is nice and the gym is always clean too

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★ 5

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★ 5

LOVE OTF WPB - the workout itself is the only one I have been able to commit to 4-6x/week for the last 1.5+ years. I love the trainers here and the front desk is always so helpful. Can't recommend it enough!

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★ 5

Best workout ever! Started to lose baby weight and after 3 months I saw big results and a big improvement in my overall fitness levels.

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★ 5

I have become obsessed with Orangetheory. I originally joined to get into better shape for my wedding and then planned to find a less expensive option after, but once I started, I knew I couldn't go back to a normal workout. It really is the best 1 hour workout and OT advertises that no one workout is ever the same and they truly are different each day. Because each class either focuses on Endurance, Strength, Power, or all 3, each workout is considered a full-body workout, which I much prefer over Shred where certain days of the week focused on Arms and Abs or mostly legs.

One of the big perks for me coming in is that you really can be at any fitness level coming in because these high intensity workout classes can feel pretty daunting to start. At OT you can go out your own pace with walking/power walking, jogging, and running options. There are even cycling and elliptical options. I didn't think I was much of a "runner," and since joining in August I have gone from being a power walker to running the whole time on the treadmill.

Workout studios can seem pretty expensive, but I realized I actually get much more than I pay for. I've worked with a personal trainer in the past where I was paying over $100/week for 2-3 workouts. AT OT, I pay $200/month, take 4-6 classes a week and have seen better results than working with a personal trainer.

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★ 5

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★ 5

Quick and intense workout with high caloric burn. As a working mom it has the best time slots available and is a quick in and out. Is great for all levels of fitness as you work within your own limits. Have seen speed increases in my running even at 35 years old!

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★ 5

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★ 5

Love this place! Am completely addicted!

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★ 5

Friendly staff and coaches! If you are looking for a challenging HIIT workout that incorporates both cardio and strength, OTF is the way to go! I joined 3 months ago and still look forward to going to class on a regular basis, especially since it is a different workout each time. I also love that I can attend classes at other studios, such as the one that is near my work in the suburbs.

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★ 5

Fantastic !!

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★ 5

I started going to this location a week and a half ago and I have to say that I love everything about it. HIIT is the best way to lose weight and get toned, and I have noticed a difference in only about two weeks of training (since the New Year), coming every day. The front desk staff is friendly and remembered me quickly. They have towels for you to use during your workout and I love how the workouts are tied to your heart rate and you get a Performance Summary immediately following your workout. It's a workout you can definitely do every day as you can go more intense or less depending on how you feel. All of the instructors I have had have been great, my favorite being Sean because I like his music the best (all of the instructors choose their own playlist for the class). You get your first class for free so definitely check this place out!

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★ 1

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★ 5

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★ 5

Great workout!! Complete, entire body workout with cardio in 60 mins, great energy in the group classes, with athletes at all levels, which really inspires me to keep pushing it!!

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★ 5

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★ 5

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★ 1

You've been marketing the hell out of this place for the past several months. Offering "pre-opening rates" on your FB page, even going so far as to put a bunch of orange-painted bikes on the bike racks at North and Damen.

Only question is, when in the hell are you going to actually open? I've gone past your "location" at 1634 W. North Ave several times now, and it's still just an empty storefront, the same as its been for awhile. What's the deal?

Source: Google