Activity
Gym Fitness center Personal trainer Physical fitness programAbout the Club
Orangetheory Fitness in Chicago, IL offers heart rate zone training that delivers a smarter way to work out. Experience an expertly designed, full-body group workout combining cardio and strength training with real-time tracking for measurable results you can see and feel. Here in Chicago, your heart rate sets the pace, enabling our triple-certified coaches to get you into the optimal zone. The result is a personalized fitness experience tailored to your fitness level.
Photos
Leave a Review
Reviews
K & M Stronski
★ 1
I have been a member at this studio for over two years, lately there has been so many changes and mostly negative by the owners. The studio has such a great front crew and coaches. The employees go above and beyond to help out and the coaches are the heart of the gym - without them this place will shut down soon. I am so pissed off that they let go so many good coaches, recently their Head Coach Hector who was a true asset and gave everything but yet the studio and him part ways. So many people taking about cancelling their memberships because they are already not happy about certain days not having coaches to hold classes. These owners just ignorant and dumb. - that’s it !!!! 😡😡😡😡
Source: Google
Arvind Murugan
★ 5
Love the coaches here. They put in way a lot of themselves into this, correcting form and putting in an encouraging word just when you need it.
Source: Google
Beth Kruse
★ 5
This has been my studio for 10 years!!!! OTF workout works if you work it. The trainers are amazing; each one has their own expertise and is unique. I've gotten to know many fellow OTF members over the years. The community is wonderful. Check it out!
Source: Google
Jarell Charleston
★ 1
OrangeTheory is an amazing workout program — the classes are challenging, and energizing. The format keeps you motivated, and the sense of community that’s often built at each studio can really elevate your fitness journey.
However, my recent experience has left me disappointed. Without any notice, all of our original coaches were abruptly replaced. There were no emails, no heads-up — just a complete staffing change that caught members off guard. For those of us who consistently show up, build rapport with our coaches, and pay a premium, this lack of transparency feels dismissive. When I invest my money into a fitness program, I believe I should have some say — or at the very least, be informed — about who is coaching me.
Additionally, canceling or making changes to a membership is far more difficult than it should be. The policies are clearly designed to protect the business, not the customer. The process was frustrating, and it left a bad taste after an otherwise positive fitness experience.
Overall, while the workouts themselves are great, the inconsistent communication, staffing and policy issues have made it hard to continue supporting the studio with the same enthusiasm. I truly hope OrangeTheory reevaluates how it treats its loyal members — both inside and outside of the gym.
Source: Google
Lara Kattan
★ 5
I've visited this location just a couple of times while being a regular somewhere else and immediately noticed that this studio is warm and welcoming! I enjoy classes at the other location, but the staff has definitely been more friendly and approachable here and the coaches have seemed to actually see the students in class more than the other location. Thanks!
Source: Google
Desiree Santos
★ 5
Going to OTF Hyde Park is truly one of the highlights of my day. Not only do I get an incredible, challenging workout every time I come in here, but this is the first time I've ever had a fitness studio feel like a true community and family. The front desk staff (shout out to Tre and Whitney!!) always greet everyone with a warm welcome, and the coaches (Marcellus, Hector, and Lani) will push you in your workouts to do your very best. They give great guidance on proper form and make everyone in class feel so supported. Also the music at this studio... ALWAYS top notch - it feels like we're partying while getting our workout in! At OTF Hyde Park I always get in a great workout, always have fun, and always leave feeling better than I did when I walked in.
Source: Google
Kimberly Martin
★ 5
Great class and instructor. I feel energized after class!
Source: Google
Coach V King
★ 5
Orange theory has re-invigorated my love for fitness. The coaches, the community, the music…everything is well thought out and FUN. Coach Hector is da bomb.com.
Source: Google
David W. Miller
★ 5
I had a really excellent first introductory class at Orange Theory Fitness in Hyde Park! I really like the dynamic nature of the workout, the fact that it combines multiple approaches to fitness and intensity, as well as the data monitoring aspect (heart rate, speeds, etc). If I had known about the fact that it combines running, weights, and rowing, I probably would have signed up long ago! I will definitely be signing up for a membership, even though I think I can only make one class per week given my schedule.
- EDIT #1: after a year and a half at the Hyde Park OTF, I still love it!
- EDIT #2: and now after three and a half years, it’s still great! Some new coaches, who are great, and now and old faces amongst the members, who are awesome! I’m really happy to still be going to Orange theory Hyde Park!
Source: Google
Latrice Franklin
★ 5
Friendly staff, efficient workout, and clean facilities.
Source: Google
Bel Montalvo
★ 5
Coach Hector is nothing short of exceptional. His energy is electric—absolutely contagious—and he has an incredible gift for motivating you to push past your limits and discover what you’re truly capable of. Stepping into one of his classes isn’t just a workout; it’s a full-on experience. The vibe he creates is instantly uplifting, and the momentum carries you from start to finish. If you’re even thinking about joining OTF, stop scrolling and sign up—but do yourself a favor and make sure Hector is your coach. Trust me, you’ll be hooked… and you’ll thank me later.
Source: Google
Celeste Calhoun Johnson
★ 4
Love OTHP! The desk staff is amazingly cheerful and upbeat and they have a coach for every fitness type. 🫶🏾
Source: Google
Sarah Swagler
★ 5
While we probably shouldn’t have favorite coaches - they all bring their gifts - Coach Hector has this incredible gift of building community while pushing you to be your best. His enthusiasm is palpable. His passion is catching. And don’t even get me started on his catch phrases - summer bodies start here! Coach Hector is one of the best and OTF is a lifesaver!
Source: Google
Shelley Han
★ 5
I've been doing Orange Theory since 2018 and it's so motivating because you can see the results almost immediately. The class set up is great, but one of the most important aspects are the coaches. I've had some great coaches over the years, but Hector is truly one of the best. He really cares about his members and tries to forge a genuine relationship with them. And he celebrates each success with you, which just makes you want to work even harder!
We were so sad to lose him from the DTOP location, but are so fortunate to be able to still see him at the Oak Park and Hyde Park locations.
Source: Google
D. Michael Lamb
★ 5
I’ve been doing OT for almost ten years and Coach Hector is far and away one of the best to do it. He is a phenomenal coach and makes sure his classes are not only fun and great workouts but also inclusive and welcoming to all.
Source: Google
Margaret Leiby
★ 5
I had such a fantastic class with Coach Hector! Coach Hector truly made me feel seen. He shouts people out when they are performing and earning their 24 hour after burn, and he gives private feedback to help you improve your form to keep getting stronger. Coach Hector builds such a welcoming environment where everybody feels like they are having fun and working together to reach their goals.
Source: Google
Gabby Tate
★ 5
I’ve been an OTF member for years and have experienced many different coaches. No one compares to Hector. His warmth, consistency and encouragement is truly inspiring. I’m in the best shape of my adult life in large part because of him. He always says what doesn’t challenge you, doesn’t change you. He has changed me both mentally and physically. Hec Yeah for Hector!
Source: Google
Willa Yang
★ 5
Great coaches and classes!
Source: Google
Johanna Harris
★ 5
Love this studio, the amazing coaches, kind staff and fun members. I travel often and visit various studios around the states and Hyde Park is unquestionably my favorite.
Source: Google
Alexis Harrison
★ 5
10/10! The staff is amazing! Whit (I believe that’s her name, it was early and my first class so I was really half sleep at check in) was amazing from entrance to exit. The coach, Marcellus, really pushed ne today and I needed that. I’ve been struggling with fitness and idk his class today just lit a fire in me! Oh and the playlist, 10/10. All around no notes, will be back to get my moneys worth!
Source: Google
Charles Cole
★ 5
Source: Google
Britni Anderson
★ 5
Love this place. It challenges you and keeps you motivated for a healthy you!
Source: Google
Julia Pechar
★ 5
The trainers and front desk employees are incredibly kind and helpful! It’s a great community to be a part of 😊
Source: Google
Meghan Catenacci
★ 5
Great studio and great coaches! Love every workout!
Source: Google
Jennifer Collins
★ 1
Disappointing Policy Regarding Pregnant Members
I've been a member of Orangetheory for 3 years and have greatly enjoyed the workouts. However, I'm quite disappointed with the customer service at this location and their policy regarding pregnant members.
Due to my pregnancy, my doctor advised me to significantly modify or pause high-intensity workouts. When I contacted my local studio to discuss options for my membership, I was encouraged to freeze my membership instead of cancelling, with a reassessment at the end of my freeze. Without notification of resumption, I was charged this month for the full fee again. I tried talking with the studio advisor immediately after it showing up on my credit card to request a refund (since I am not able to resume yet given my third trimester of pregnancy).
While I understand that memberships are contractual, I was hoping for more flexibility given the circumstances. Especially given the fact that I was not notified of the end of the freeze (despite being assured that I would receive an email reminder). Continuing with the standard Orangetheory classes isn't a safe option for me right now, and it's frustrating to pay for a service I can't fully use due to a health situation related to pregnancy.
Despite my 3 years with Orange Theory, this simple refusal to reimburse only one month's fee has led me to cancel my membership. While I appreciate the workouts when I can participate fully, the lack of customer support, especially for pregnant members, is a significant drawback. I would encourage Orangetheory to review their policies and consider offering more understanding and flexible options for members experiencing pregnancy and other medical setbacks.
Source: Google
Rodnina Tate
★ 5
OTF Hype Park is the best. I joined OTF Hype Park to increase my endurance and cardio which I accomplished. Now, it is all about maintaining. Staff is always friendly and helpful. They greet you with a smile every time.
Source: Google
Avani Agarwal
★ 5
This is a great, clean facility with warm instructors and staff who truly care about creating community. Don't consider, just join!
Source: Google
Kristen H
★ 5
I took my first class in 2018 and was immediately hooked. I was always diligent about working out at a local gym for many many years, but after my first Orangetheory class, I felt muscles I had not felt before, cancelled the old gym and join OT. Its a good total body workout and I like that you can track your progress in the app with the heart rate monitor and push yourself on the tread and rower benchmarks. It doesn't matter what shape you are in, OT is for everyone. Coaches are great and encouraging. I am grateful this exists in our neighborhood!
Source: Google
Elizabeth Bartom
★ 5
Orange theory HP is a great workout with a warm welcome! I am always a big fan of data, and I really like having the heart rate monitors to help me figure out when to ramp up and when to slow down. There are also lots of different benchmarks to test your abilities and see your growth. 9 months and 94 classes in and I'm really enjoying myself.
Source: Google
Allie Wunderlich
★ 5
Excellent way to be accountable for taking care of your body. I never feel uncomfortable about what I’m wearing or the way I look. If I have an off day or injury no one is pushing me to do more. I feel incredible every time I complete a class.
The coaches are so amazing at what they do and the front of house team is the best. I feel at home here.
Source: Google
Maurice Swinney
★ 5
Great place for high intensity workouts. Hyde Park always has great energy.
Source: Google
StoryWeave Chronicles
★ 1
If you are fine with broken machines then Hyde Park is your club.
Source: Google
Kaleen Healey
★ 5
I like OTF because it’s efficient (strength and cardio in a one-hour workout), adaptable (easy to adjust up or down as your fitness level changes or based on how you’re feeling that day), and doesn’t require a bunch of decisions or focus (just show up and do what the coach tells you to do). The staff at this studio are very welcoming and friendly. Members are laid back and there’s a wide range of ages and fitness levels.
Source: Google
Yetunde
★ 1
Half of the rowers and 2 of the treadmills are not working consistently. The membership is too expensive for the quality of materials. OrangeTheory overall is motivating as a gym but Hyde Park is not meeting the standard.
Source: Google
Demea Scott
★ 5
Love the music and the staff! Great place!
Source: Google
Brandi Kenner-Bell
★ 5
Been a member since it opened! Great coaches, always a different work out so it never gets old. I would never challenge myself this much in a gym by myself. Highly recommend!
Source: Google
Dennis Clayborn
★ 5
Hyde park OTH is the place for me the coaches are great to work with. They really motivate you to keep pushing
Source: Google
Sarah White
★ 5
Moved to Chicago recently and I can honestly say everyone here has been so supportive of my fitness goals and really like a family!! Never a bad class. Trey, Lex, and Jay are my favorites.
Source: Google
Anne M
★ 5
I like how you get to monitor and challenge yourself with their device/fit band. I like the synchronize work out too. Shout out to Coach Regina of Hyde Park! After her classes, Im drained, I feel like I worked out for 2hrs instead of 1.
Source: Google
lauretta tarara
★ 5
i've been a member at this orange theory for a couple years and the staff is wonderful! they know you by name and do their best to make each class a good experience for those involved. this fitness studio is special because it serves a wide variety of clients with different fitness goals and experiences & I love that. plus the playlists are banging. <3
Source: Google
Regina Creer
★ 5
Joined OTF Hyde Park in 2022. Best gym ever!!
I attend 2 strength classes and 2 Orange 60 classes a week. I've lost a total of 40 lbs. I also want to give a shout out to My Team "Team Mario" for taking first place in the Transformation Challenge!!
Source: Google
Aleksandr Kravchuk
★ 5
Great gym, wonderful supportive atmosphere and great people
Source: Google
Josie Phelps
★ 5
If you are on the fence about joining a fitness class and are wondering "will I fit in?"...the answer is yes! The staff are warm and welcoming, and the classes are comprised of people with a range of ages, fitness levels, etc. You can find your place here! I like the concept of the workouts: efficient and clearly directed to maximize your time. Class goes by quickly--the music, energy and variety of stations keep things interesting. On the practical side, this location has validated parking. Highly recommend.
Source: Google
Ali JJ
★ 5
love the OTF team of hyde park. Great community and great classes.
the best experience and the best coaching.
Source: Google
Tahari Woods
★ 5
Orangetheory is a great place to work out with challenging but fun workouts. The heart rate tracking pushed me to give my best effort. The coaches were encouraging and kept me motivated the whole time. I left feeling exhausted but accomplished.
Source: Google
tamara littlejohn
★ 5
I LOVE my Hyde Park Orange Theory studio. The work outs are great and I have seen the results. Everyone in the studio is very helpful. Shout out to Coach Marcellus for the push and encouragement each week. I highly recommend anyone to join!
Source: Google
Regina Kelly
★ 5
Since joining OTF- Hyde Park in Nov 2023, my experience has been nothing short of AMAZING. From the warm greetings received from Lex, Tre and/or Whitney to the motivating energy and encouragement given by Coaches Jay, Marcellus, Jarael and Rejena, the vibe is unmatched. The entire team knows ALL members by name, which speaks volumes. The consistent level of professionalism and friendliness always make me feel welcome and like family. Keep up the great work!!!
Source: Google
Monica Carney
★ 5
I love the variety and the intensity of it. I often tell people it’s the most efficient hour in my day. Great coaches, great team, great members.
Source: Google
Kevin Walker
★ 5
This is THE place for a solid full body workout. Coach Marcellus is encouraging and motivating!
Source: Google
Vanessa G
★ 5
My favorite place to be is OT Hyde Park! They helped me transform my body and mind! Coach Marcellus and Coach Jay are the BEST!
Source: Google
Mary Al-Sayed
★ 5
there’s no better team than the folks at the Hyde Park Orangetheory. the front desk staff are kind and welcoming to everyone, and the coaches are encouraging and challenging, without ever being over the top or inauthentic. a great group who help make an equally great workout experience!
Source: Google
MK B
★ 5
OTF Hyde Park energy is the best! 5a with Marcellus will start your day the right way. Rejena will have the playlist to get you to Orange. Jay keeps you motivated. The front desk is top tier. Lex, Tre, Whitney & Christian always have a smile & greeting when you walk thru the door.
Source: Google
Hot Dog Fiend
★ 5
This gym at this location exceeded my expectations when I joined. Thats why over a year later, I'm still here. Amazing instructors who care (Jarael, Jay, Marcellus and Rejena) and THE BEST managing staff (Lex and Tre can make me smile on my worst day. Y'all better not ever close! And thank you!!
Source: Google
Jessica Sullivan-Wilson
★ 5
I LOVE ORANGETHEORY HYDE PARK PERIOD! I’ve been coming here for 3 years and the staff, coaches, and members all make it feel so welcoming. As a plus size girlie I was nervous about starting at OTF but everyone was so kind and encouraging and helped me build not only my stamina and strength but also my confidence. I’ve lost 120+ pounds during this time and it’s all because of their love and gentle pushes to get out of my comfort zone! 🧡🧡🧡🧡🧡🧡🧡. 10 out of 10 would recommend 🧡🧡🧡🧡🧡
Source: Google
marimar gutierrez
★ 5
Source: Google
Toni C
★ 1
Source: Google
Gaucher OBG
★ 5
Source: Google
Monika Nalepa
★ 1
If you receive an e-vite link, do not use it here. It's a trap. They will take your credit card and charge it without your consent.
Source: Google
Jon Williams
★ 5
Source: Google
Ripley Oblinger-Hammond
★ 5
I have loved working out at orange theory Hyde park! They have parking and the vibes are better than other orange theory's. Everyone is so welcoming and facility is clean.
Source: Google
Elise R
★ 5
I love this location! Studio manager Lex is the best! She’s always so helpful and has such a positive attitude. The coaches are great and really motivate me to push myself. HP location is the best!!!!!
Source: Google
Elle Cee
★ 5
Love this gym. Great staff and coaches.
Source: Google
Samantha Mallett
★ 1
I visited the OrangeTheory Hyde Park location yesterday for the 5:45 PM Class. Due to bus delays, I arrived 8 minutes late to the gym. Immediately upon entering, I was greeted by the front desk staff and asked to leave because I surpassed the 5 minute window to attend. I said "oh wow" because I was shocked, but understood the directions. The receptionist with the braids then rudely said to me "you can go but maybe you can come back to the next class". The Studio Manager (woman with a bob) then began to laugh at me as the receptionist told me to go. I was not combative at all and was leaving, but did not appreciate the rude tone I was spoken to with and the manager continuously laughing at me as I was told the policy.
I contacted OrangeTheory's customer service to express my experience and the Studio Manager called me today (June 27th) at 1:35 PM to talk about my feedback. She was evidently emotional from the shakey tone and when I confirmed I was Samantha, she began to shout at me. She explained who she was, dismissed my feedback and accused me of lying when I spoke on other experiences there. In my two other visits to the Hyde Park OrangeTheory (June 6th and June 10th), it was highly positive. The receptionists were kind, the coach was friendly, but the classes started 5-10 minutes late each time and people arrived exceedingly late to those classes (15 - 30 minutes late). I didn't assume that the same grace would automatically be given to me for running late, but the way in which they addressed the incident on both occasions was highly unprofessional.
In the call today, the Studio Manager overtalked me for almost the entirety of it and denied her part in the situation. When I said there are likely cameras that captured our interaction, she said yes, then proceeded to say while I was expressing my prior experience "I'll watch the tapes. I'll watch the tapes" repeatedly. It was evident that she was not willing to listen to me, so I asked for her name and the number to corporate. She refused to give it to me and said "I'm sure you'll find it on the internet". When I asked for her name again, she said "studio manager" repeatedly and hung up the phone.
I'm thankful that this isn't my home gym and that my prior experiences at OrangeTheory have been overwhelmingly positive, but this treatment was unacceptable.
Source: Google
Edith Michmerhuizen
★ 5
I have been a member since 2019 and I just love it. It is the first time that I have no regrets having a "gym" membership. The workout is fun and the staff at my studio is the best.
Source: Google
Chris Blattman
★ 5
Source: Google
Vanesa Salinas
★ 5
Source: Google
Diane J Ramsey
★ 5
I visited the Hyde Park location and tried the 45 minute class. I loved the staff and studio, but decided that I prefer the longer class. 45 minutes was intense and fun, but too short for me
Massive props to the staff for making me feel right at home!
Source: Google
Robert Wilson
★ 5
Source: Google
Aman Krishna
★ 5
Source: Google
Teodora Szasz
★ 5
Great classes and the coaches are so competent! Coach Jay is amazing! I like his energy and clarity in instructions. It can be challenging, but you can go at the pace you feel comfortable while pushing your limits as well. A wonderful way to work your cardio, endurance, strength in a single class.
Source: Google
Raymond Gonzales
★ 5
Orangetheory Fitness in Hyde Park is a fantastic workout. The facility is located on the first floor of City Hyde Park, a building that also has a Whole Foods, Marshalls and other services. The coaches here really value your time and ensure that you meet your goals. They have the prime expertise, knowledge, and ability to motivate and guide you through the workouts. They also highlight any personalized attention or modifications provided to cater to different fitness levels. I am someone who modifies all of my workouts on the floor due to my knees. All of the staff here really make this truly an enjoyable experience. There is always a sense of positive energy when you walk in until you leave. This is the only OTF I have been to that doesn't cancel classes with low attendance. This is HUGE for someone like me who attends the latest classes in the evening. I really appreciate that they put the member's first during these situations. If you are looking for an intensive workout that engages you throughout the time you are there, look no further - OTF Hyde Park is your new home!
Source: Google
Myrna Grant
★ 5
The coaches and staff at OTH Hyde Park are great!
Source: Google
Brandy Williams
★ 5
Source: Google
Nicole Evans
★ 5
Source: Google
Sarah Ware
★ 5
Source: Google
Aishley Hassell
★ 5
Love this place!
Source: Google
Nike
★ 3
It’s a gym. If your goal is to get a solid workout within 60 minutes, then this is your place to go. I find the $14 cancellation fee for pre booked classes to be particularly motivating to ensure that I make it to everyone class, but the classes I take are rarely full which means you’re likely to secure a spot.
They’ll absolutely hype you up when you first start going so they can encourage you to remain a member. As long as you are satisfied with the quality of the workout, that’s generally all that matters - because once you have been a member for a long time they will not do anything to retain you (well, they do for some members, but it’s inconsistent). That means they’re likely to skip any milestones, achievements or birthdays for you - but you shouldn’t take it personal because it seems that they only celebrate new members anyway. All that matters is that you can celebrate you.
As a member of this location for 4 years, I’ve seen a lot of faces come and go. There’s a high turnover of staff and coaches so if you don’t like someone, stick around for 6 months and they’ll probably be gone. I personally find that to be a plus.
The facilities are clean and stocked, which is nice comparably speaking to other larger gyms in the area. I haven’t showered here before but the bathrooms seem to be well maintained. They recently added iPads to the rowers, which other studios in the area already had, so it’s nice that you can get the same workout information at this studio as their other locations (such as McCormick).
Source: Google
Tamajah Jordan
★ 5
Source: Google
Y.Q. Qiu
★ 5
Great coaches and staff!
Source: Google
Madelaine Landeros
★ 5
Source: Google
SEVEREN HENDERSON
★ 5
First time at this location and I’m impressed. Staff was great. Coach was great. Gym was clean. And the workout was great. Look forward to going back.
Source: Google
Chris Johnson
★ 5
Source: Google
Five Rounds LLC
★ 2
Came to visit this gym from out of town and to my surprise traffic and parking is hard to find in the area around the gym....got there 6 minutes late and was denied entry. Class was not full as only 1 side was in use. Staff didn't seem to care and was quick to charge me the $14 no show fee. Not sure why a $10 premium fee is added when you book this class. There's nothing premium about this OTF
Source: Google
Tyra Thomas
★ 3
I enjoyed the few classes I had with Chi. I had to cancel my membership because I couldn’t afford it anymore.
Source: Google
SONYA W.
★ 5
Epic!
Source: Google
Ellen Wiggins
★ 5
Love this workout like no other. It has given me new life. Still going strong after 60.
Source: Google
Jamie Enge
★ 5
Source: Google
Keniesha
★ 5
Source: Google
Rita James
★ 5
Source: Google
Robert Rains
★ 5
If you’re traveling in chicago give this place a try. Good size studio with a friendly staff and in a fantastic neighborhood on the south side of chicago.
Source: Google
Marlon Davis
★ 5
Source: Google
Molly Smith
★ 5
Source: Google
Ángel Torres Guevara
★ 5
I’ve been going to OTF for two months and I love it. Staff is friendly and encouraging. Coaches Keesha and Jo are awesome.
Source: Google
Grant Richardson
★ 1
Bad experience with cancellation. Two months after initially attempting to cancel I am still being build and now working through bank to dispute charges. Not a business I would encourage you to support.
Source: Google
Debbie Leslie
★ 5
Excellent overall workout combining cardio and lifting. Combination of routine and variety within that routine for each workout. Ability to challenge oneself within the structure of the workout. Collecting and tracking data.
Source: Google
Michelina Quaranta
★ 5
Energetic & inspiring classes, great music, kind staff & members, clean studio, new equipment.
Source: Google
suzanne torres
★ 5
Source: Google
Tishika Townsend
★ 5
Source: Google
plus one
★ 5
Source: Google
Siana D
★ 1
Firstly OTF, concept of helping reach your body goals, stamina, strength are Amazing! I absolutely feel challenged every time I workout there. So far I’ve only been at the HydePark Location so I can only speak for that facility.
The Billing is a whole other issue, the monthly cost is 199.00 a little steep… than your charged 14.00 dollars for every class you may miss, unless you bring a doctors note or excuse that staff seems is valid.
I have/ had a billing issue wanting to change the date my monthly bill, I was told by staff that they could do it and it was not changed for 2 months which through my account off. We are in Covid and recovery not to mention if you miss s class during the colder months and or coughs or Covid I think that 14.00 should be excused.
The front desk staff ranges with different workers there one young man there that is very customer service friendly and has a pleasant attitude. But I’ve had a couple unprofessional experiences with front desk staff.
My opinion is that front desk staff needs better customer service! OTF is not an in expensive at all, and for the price that customers pay there should be better attitudes. Customer service should and could be better from front desk.
Source: Google
Grant Richardson
★ 1
Source: Google
Bear Dunkin
★ 4
Source: Google
Lewis R. Jones
★ 5
Great workout and amazing instructors!
Source: Google
Karla Talley
★ 5
Workouts are never the same and are always difficult - in a good way! I'm always being pushed and supported at every turn.
Source: Google
Kathie A
★ 5
Source: Google
Tawana Virgil
★ 5
Source: Google
Aditya Surisetty (Teja)
★ 5
Source: Google
Kyla Greenfield
★ 5
Source: Google
Quinne
★ 5
Source: Google
Red Green
★ 5
Source: Google
isholin
★ 5
Source: Google
Theresa B
★ 5
Source: Google
Melinda Crosby
★ 5
Source: Google
Shatonna Mintz
★ 5
Source: Google
Joanna Pagacz
★ 5
I like the structure of the workout. I used to do something similar in EU and it is the most effective workout strategy for not only loosing weight and toning your muscles, but also increasing your performance as an athlete. I'd highly recommend OT to my friend or family member. I love their professionalism! The cleanliness of this place is beyond expectations. If you were stopped from going to the gym by your fear of catching COVID, baby this place is for you ! Everything is cleaned after each person and between the workouts and at the end of the day. All the regulations are followed! Very positive atmosphere every time I go there! Very open with their policies! Love this place :-)
Source: Google
Josh Harris
★ 5
Amazing staff and great workout as always
Source: Google
nicole bottoms
★ 5
Source: Google
Shevon Noble
★ 5
Source: Google
Jackie Martinez
★ 5
Source: Google
Daniel Zeh
★ 5
Source: Google
Curtstein Luckett
★ 5
Today was my first class. It was very intense and exciting. I really enjoyed it. Great workout!!! My coach was excellent in the 11 o'clock class, she was very attentive and motivated us all to keep pushing to our limits!!! 💪🏽💪🏽💪🏽💪🏽
Source: Google
Mohini Bh
★ 1
I was charged 189$ after a year of keeping my account on freeze (I’ve been a premier member for 3 years)because of a GLOBAL PANDEMIC. I have called every month to keep my account on freeze. Last month I did so again. I didn’t get a person on the other side. So I left a voicemail (like I had for many of the 9?months so far)saying please keep it on freeze. Now a month later theyve charged me for a whole month. To which they responded ‘we called you to tell you to callback about your “options” but you didnt. You can keep it on freeze but we charge 15$. Or you can cancel and we will be bill you for 189$.’ Great. Who told me that last month???? You can ‘choose’ to come in when you don’t feel comfortable, or can stay home and pay. Or!!!you can take at home classes for 189$ ????????! I was all about OTF, but this is completely ludicrous.
Source: Google
Gabriela Sanchez
★ 5
Source: Google
Asia Price
★ 5
I liked it , I think it will be signing up.
Source: Google
Juan Ruiz
★ 5
clean , social distancing, awsome music
Source: Google
Victoria Tanriover
★ 5
Source: Google
Patrick Webster
★ 5
Source: Google
Shanti Soman
★ 5
Source: Google
Tamberia Johnson
★ 5
Source: Google
Beata Dalcamo
★ 5
Source: Google
Yvonne
★ 5
Source: Google
Carol Horton
★ 5
Always a great workout; Covid safety measures exemplary.
Source: Google
Charlene Key
★ 5
Great workout place
Source: Google
Jason Lee
★ 5
Best qork out EVER!
WILL BE BACK!
Source: Google
Charles Abercrombie
★ 5
Friendly neighborhood gym! I always feel very welcome visiting here. The place is super clean, has a great variety of equipment, and never feels too crowded.
Source: Google
Nicole Tuttle
★ 5
Love it! Best workouts and coaches I’ve ever met. The entire staff is very supportive and encouraging.
Source: Google
Gerald Raines
★ 5
Great environment, good workout and great coaches.
Source: Google
Michelle Ustick
★ 5
The people are amazing which makes waking up for the 5am class less tiresome. Not only are the coaches encouraging but the rest of the class also helps to push you in a great way.
Source: Google
lov Orekan
★ 5
Best decision I ever made 💯 the coach are extremely helpful, I lost a lot of pounds and It’s feels like a family Gym I felt welcomed as soon as I started going 5 star for sure
Source: Google
Rebecca Wilson
★ 5
It was great!
Source: Google
Joy Brumfield
★ 5
Source: Google
Heather Nelson
★ 5
Source: Google
Michelle Singleton
★ 5
Source: Google
I McM
★ 5
Source: Google
Micki Moore
★ 3
Source: Google
Patricia frias-Kaehler
★ 5
Source: Google
Kristy Goodwin
★ 5
Source: Google
Nichole Flores
★ 5
I visited as a guest from another studio, but the desk and coaching staff made me feel right at home! Coach Kelita gave excellent encouragement and feedback. What a great workout and outstanding community!
Source: Google
Will Torres
★ 5
Underground parking. Great coaches (Q is my favorite). Helpful staff (shouts DeMarco). And Black owned!
Source: Google
Valiente Kidd
★ 5
You have to live around that area to be able to train there. I been with them for a month. Gained 20pounds of muscle. Everyone there; Men&Women, saw my physical progress and exertion. They kept watching me work and inspire others to work harder. I Never felt so sexy attractive before until then so yeah 5stars.
Source: Google
Terrill Barnes
★ 1
They request Credit Card information before you even see and experience the studio. VERY SUSPICIOUS. Sounds like probable scam. Be careful
Source: Google
David Williams
★ 5
Source: Google
Bianca Shaw
★ 5
Source: Google
Sri Pakanati
★ 1
They seems to scam people. I have been getting emails stating my stolen credit card is being used for attending classes and buying merchandise. I notified them multiple times but they didn’t take any action.
Source: Google
Dharaneesh Teja Podila
★ 5
Source: Google
Nicole Carpenter
★ 5
Source: Google
Taylor Mayberry
★ 5
Source: Google
Howard Brookins
★ 5
Source: Google
Holly Katko
★ 5
Source: Google
Talana Williams
★ 5
Source: Google
Jarell Lee
★ 5
Source: Google
Melody Brooks
★ 5
Great Staff
Source: Google
Kristen Palmer
★ 5
Orange Theory provides an intense workout with awesome coaches to motivate!
Source: Google
Jas Thurmond
★ 5
Source: Google
Sarah Amaya (MissSarahMae)
★ 5
Source: Google
Joanne Howard
★ 5
Source: Google
Rickey Flournoy
★ 5
Source: Google
Natalie F.
★ 5
Source: Google
Christine Brewer
★ 5
Source: Google
DAVE JEFF
★ 5
Source: Google
Katherine Buck
★ 5
Consistently fantastic since they opened in November 2017. Friendly staff, all the coaches are extremely professional and great at motivating everyone no matter where they are fitness wise. Workouts are always changing so you never get bored.
Source: Google
Purposeful PLAY
★ 5
Source: Google
Ashmi Patel
★ 5
Source: Google
Kimberly
★ 5
Source: Google
Srinath Reddy
★ 5
Trainers, staff, workout programs, location. Everything!
Source: Google
Helena Smith
★ 5
The coaches and staff are great. The workouts are tough but you get good results.
Source: Google
Stephanie Willing
★ 5
Source: Google
Sharrell Brown
★ 5
Source: Google
Lindy Wordlaw
★ 5
Source: Google
Aliesha Alamo
★ 5
Source: Google
Tiffany Lofay
★ 5
Source: Google
Sherman Ormond
★ 5
This place has changed my life
Source: Google
CHLO GOT FLO (ChloGotFlo)
★ 5
Great team here! I forgot my trainer but they're all excellent.
Source: Google
Shakira Slaughter
★ 5
Best workout ever!! I never get bored.
Source: Google
Tonnisha Bolian
★ 5
They can use a bigger space for a changing area but I heard all of the OTF are the same with space for changing.
Source: Google
Sheryl Lambert
★ 5
Liked the place and the workout! A must try...first class is FREE
Source: Google
Allison Sands
★ 5
Source: Google
Philanise White
★ 5
Good workout
Source: Google
Deise Costa
★ 5
Source: Google