★ 5

This is a great OT studio with amazing coaches. The treadmills are soft compared to other places. They have windows on two sides so the natural light is very good. Great studio with a great fun atmosphere! I have been to over 900 classes and they just keep getting better!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 4

Great members, and a good location. Not as progressive or clean as the other local studios, despite a massive turnover of staff with mixed feelings on why staff resign or get terminated.

Source: Google

★ 5

I've been going to this Orangetheory for several years and will continue to give them my business because I believe it's the most productive, full body workout in an hour. There are some really fantastic, energetic coaches that encourage and support you without making you feel self conscious. And the owner, Kathy, has fostered a high degree of camaraderie within the team so the people working here actually seem like they enjoy working there.

Source: Google

★ 5

I love this place! The members are so friendly and welcoming. The coaches challenge me and celebrate my progress. I love the format so much - variety with some predictability.

Source: Google

★ 5

OTF is my favorite place to work out and I LOVE the coaches here!!!

Source: Google

★ 5

I couldn’t recommend this place enough! The workouts are great but what makes this gym my favorite is the people. The coaches are so friendly and encouraging, the people next to you are always cheering you on, and it just creates such a great environment. I can guarantee I will always leave very tired and sweaty but with a smile on my face.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Great workout with wonderful people.

Source: Google

★ 5

wonderful and dedicated Coaches/Trainers and Staff.

Source: Google

★ 5

Source: Google

★ 5

Great studio and fantastic team!!!

Source: Google

★ 5

OTF is the best workout! Love going to the DG/Westmont location - great instructors, nice studio. Best way to start my morning!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

I was in town for just a few days and this place couldn’t be more accommodating. They pick up the phone at 4:30 AM! Instructors are so darn welcoming and a great blend of motivation, while making sure not to make people uncomfortable.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Great coaching, nice clean facility. Love it!!

Source: Google

★ 5

Best place ever!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

The empirical evidence for the Orangetheory is in…. This place has a fun, friendly, and engaging staff that does a great job of running the classes and explaining the workout as we progress. Trainer led, group exercising motivates and challenges the group to push together. It’s the shortest hour of my day.

Source: Google

★ 5

Extremely professional and consistently excellent.

Source: Google

★ 5

The team at Orangetheory Westmont is the best! They make coming to the gym fun. I would never work out if it wasn't for them. Thank you!

Source: Google

★ 5

I'm obsessed with Orange Theory!@
My new favorite hobby@Loving the results!🥰😍🤩💗

Source: Google

★ 5

Great coaches who keep you motivated. Clean facility with friendly staff!

Source: Google

★ 5

Source: Google

★ 5

So far so good! Thanks for the workouts and making the classes fun but challenging 🥰

Source: Google

★ 5

Source: Google

★ 5

Best coaches ever and great environment!

Source: Google

★ 5

Staff is awesome and workout is great! Changes all the time and is challenging. It’s great to walk in and get it done!

Source: Google

★ 5

Source: Google

★ 5

I love the coaches and Kristen. Very good exercises and definitely would recommend

Source: Google

★ 5

Great instructors and team

Source: Google

★ 5

Love this place. It offers challenging, efficient workouts that change daily. The owner and staff of Orangetheory Fitness are energetic, positive, and helpful.

Source: Google

★ 5

Source: Google

★ 5

The coaches make the difference here. They are great motivators and step in to help when they need to. I like the times and availability, and the front desk staff are always very nice.

Source: Google

★ 5

Source: Google

★ 5

I love everything about the workout! I had not worked out much before joining and was worried about how strenuous it looked but it turned out that I had nothing to worry about as each person’s workout is their own. I couldn’t do many of the floor workouts when I started but all that has changed. I have knee issues and had difficulty doing any kind of squats, burpees or lunges- my knees crunched like there was broken glass in there and it was very painful but over time, I have built strength and can now do those things without pain or crunching sounds; this also translates to real life as I had difficulty doing many household tasks because of the sharp pain in my knees- now I have no issues with that whatsoever. I absolutely love the coaches and can’t stress how important they have been to my fitness journey- each in their own special way with their own individual methods, personalities and strengths. Their encouragement and genuine support and caring has made it a joy to come and work out. I’ve lost weight, gotten stronger and feel so great mentally! Thank you to the Westmont/DG Orangetheory team!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

The workout is always different and challenging! The trainers do an awesome job of correcting technique and encouraging you to push yourself!

Source: Google

★ 5

I wish my home gym had as friendly of staff as this studio. I was visiting from Denver and the desk staff really shined here.

Source: Google

★ 4

Coaches (trainers) give you value over hiring a personal trainer, but at reasonable costs

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

My friend and family are sick of my talking about how much I LOVE OTF!!!

Source: Google

★ 5

I started Orange Theory just a few months ago after years of practicing yoga.
I’m hooked!!! This studio is an absolute pleasure to come to with both staff instructors being all top notch.
I was intimidated my first few classes but the warm and nonjudgmental instructors made it inviting and exciting to come back.

Source: Google

★ 5

I’ve been coming here a short time, but have been very happy so far. The staff is super friendly and helpful. I haven’t worked out in a long time and they’ve been able to show me exercises that may work for me as a beginner.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

This is hands down the best gym in the country. You will never meet a group of more supportive, wonderful staffers who truly have your best interests in heart. Would recommend for a great workout with a non-judgmental attitude and truly the "home away from home" you are looking for. 100% worth the price!

Source: Google

★ 5

Source: Google

★ 5

Amazing staff. Great workouts. I love this gym. Thank you guys for everything

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Just an FYI this is a pre-pandemic review: I've been coming to the Downers Grove Westmont studio for two years and I love it. The team running the front (and memberships) is friendly, attentive and knowledgeable. I've had numerous discussions with the front desk staff about changing/updating my membership and they were very helpful. The coaches are amazing, Kelly, John and Mack usually teach in the late afternoons during the week and they're the best! The studio is clean, the temp comfortable - and even the members are all really nice.
Just a tip - bring your own towel if you need one, they are not provided.
LOVE this team, keep up the great work!

Source: Google

★ 5

Great location! Staff is friendly and informative and it’s clean and well organized. Looking forward to seeing some amazing results!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Great workout that is customizable for injuries. Wonderful customer service

Source: Google

★ 5

I honestly love being told what to do, for one hour, and know that I am going to get a great workout. It's a very efficient and complete workout for a busy schedule.I don't have to think too much about what I need to work, as going consistently will give me a whole body workout.Everyone, from the front desk staff, to the coaches, to the other members have been overly positive and friendly.This has honestly been the best workout experience I have had in a LONG time!

Source: Google

★ 5

Source: Google

★ 5

I have been to a couple OTF Clubs and thought the staff at this location was top notch. Definitely will put this location in my regular rotation.

Source: Google

★ 5

This OTF location is the best. I like that they have you pick your cards and starting position before you go in. No more running in and trying to grab a machine. You decided that before you walk in. The people who work here are the nicest ever. They are always helpful and caring. I was going to cancel at some point but this is such a big part of my workout plan that I decided to keep it. I didn't want to leave. I was told by a doctor that I wouldn't be able to run again, but now I am back to jogging. I kept coming to OTF along with my other activities and now I am back to jogging again. I appreciate OTF!!!

Source: Google

★ 5

Source: Google

★ 5

OTDG is the best! The staff is amazing! Recently my husband joined and he is hooked!!! Although we have locations closer to our home, he can not see himself going to any other location and he doesn't mind the drive.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Pleasantly surprised on how much fun I had working out. I highly recommend it.

Source: Google

★ 5

Source: Google

★ 5

They’re great!! Clean, fun, love love love 100%.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

The BEST OrangeTheory Studio you'll find!
You are greeted with enthusiasm and are made to feel welcome throughout the class. The coaches are motivational, energetic and caring, and all have a great sense of humor. I have visited several OT locations throughout the US and while I always love the workouts, this staff is the best I've encountered! In fact, I have a studio less than a mile from my house but drive 20 minutes to this location to enjoy the brightness of the studio, the down-to-earth and friendly staff members, the coaches, and other members of the studio. I can't speak highly enough of OT Downers Grove Westmont!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 3

It was a ok experience low energy the staff is nice but not welcoming and the music was terrible.

Source: Google

★ 5

Source: Google

★ 5

Unbelievable workout !! Awesome instructors

Source: Google

★ 5

Great trainers. The workout is amazing, but it comes down to the quality of the staff. The staff supersede. They are the reason why I go. The reason the place is amazing. The workout is great too.

Source: Google

★ 5

Great experience, the workout was great. The trainer and staff were cool and informative.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 3

Originally 5 star review for front desk staff and coach enthusiasm and support, 5 stars for the variety of workout classes. Marked down for customer service. Recently got charged "no show" for a class I cancelled. The app has glitched several times in past in which I have to call the studio to fix this. This time there was no glitch and my app showed only 1 class signed up for (for a future date) I explained this via email to whom I assume is a manger at the location and they said they had no record of my cancel and did not refund me this charge. I guess I can show them my screenshot of confirmed classes next time i come in, but its a shame I have to go through so much effort. The membership is the most expensive of any gym I've been to, the fact they have a faulty app and poor customer service surprises (2 stars) deff doesn't align with the quality of classes they have (which again 5 stars).

Source: Google

★ 5

I've been a member for over two years and I enjoy Orangetheory now more than ever. Not only do I love the workouts, the coaches and staff at the Downers Grove location are awesome. Its obvious that they care about the members and make it a point to make me (and others) feel at home.

Source: Google

★ 5

Best OTF, trainers and staff !

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

I have never done the same workout! I love that the trainers communicate everything that we need to do to maximize our workout. As someone who is task oriented, this is the perfect workout for me. I don't have to think about what I need to do or if I'm doing it correctly. I just get it done ✅. The training staff have it all figured out and demonstrate modifications and correct form. They even have upbeat music timed to the workout and offer motivational statements to keep you going. I love it! Also, the staff at the front desk is friendly and very helpful!

Source: Google

★ 5

Source: Google

★ 5

Staff is awesome! Sales associates are always willing to help get you into a class, answer questions and offer any other type of assistance. Coaches are well trained, smart and able to individualize workout for all members of the class. It’s a very positive atmosphere. Been to other Orange Theory locations, this is by far the best!

Source: Google

★ 5

Source: Google

★ 5

The staff here is as amazing as the workout! Great experience every time!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

The front desk was welcoming and friendly throughout my signup process. They answered all of my questions and remained upbeat and positive throughout my entire visit. The same can be said for my trainer, Brian, who spent the whole session checking in on me and making sure that I was comfortable.

Source: Google

★ 5

Loved it. Hard as I wanted to make it. Good feedback on form. Will be back to this location for sure.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Amazing, inspirational workout that leaves you feeling accomplished and ready for more. No workout is the same, so you never get bored, and the workers are there to support you all the way

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 5

The workout is intense but designed to go at your own pace. The coaches are energetic and positive which keeps you encouraged and motivated to push yourself. Great workout - friendly staff at the Downers Grove - Westmont location, I've been to other locations and this one is by far the best!!

Source: Google

★ 5

Great workout. Good instructors. Friendly people.

Source: Google

★ 1

Source: Google

★ 5

Source: Google

★ 5

Best place if you wanna lose some weight and stay fit.
Thanks Brian, Kathleen and Jenny for pushing and bringing the best out of us. Thanks to all the front desk people for being so awesome!!!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

OTF has amazing workouts that never feel repetitive. The staff is also extremely friendly and informative. It's so nice to be greeted at the door, by name...even if it's been a few weeks since my last visit.

Source: Google

★ 5

Great workout, motivating instructors, never boring.

Source: Google

★ 5

Great instructors! Great workouts! The workouts are different every day.

Source: Google

★ 5

Orangetheory has changed my whole outlook on working out! I look forward to the classes, instructors and going with friends and family who also love Orangetheory! All instructors and classes are so friendly and offer guidance and motivation all throughout class! I recently switched from 4 classes to unlimited because of how much I love going to class each week! I have my routine and regular instructors I love to see, thanks Kelly and John for always pushing the class harder to do their best!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

I've been to OTF's in Florida, Texas and all over California and OTF Downers Grove is by far my favorite. Great trainers and you can tell there is a good culture at this studio.

Source: Google

★ 5

Source: Google

★ 5

Love the variety and personalization for intensity on every circuit. The trainers are fun and motivating. All of the staff are incredibly friendly and helpful.

Source: Google

★ 5

Source: Google

★ 5

I love that each workout is different. I love that each are offered by talented trainers who always give options. And I love the motivation that comes from watching my body change! Thank you OTF!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

All workouts are different, 5am weekday offerings, quick results

Source: Google

★ 5

Source: Google

★ 5

I love everything about Orangetheory Fitness - trainers are motivating, work with you to ensure you have proper form, help with finding alternatives to exercises if you need to be challenged or have an injury; class sizes are just right; I love the online scheduling and being able to book my classes a month at a time; the workouts to music are fun and knowing that every day will be a different workout ensures it's not monotonous.

Source: Google

★ 5

The workout is difficult but definitely doable with great motivation from the instructors. Orange Theory finds that perfect spot between being challenged and not overwhelmed. The Downers Grove - Westmont location has fantastic instructors and a good facility. Only negative feedback would be that I wish they had more than one shower.

Source: Google

★ 1

The trainers here were good.. I definitely enjoyed the workouts. The contracts are misleading, and the owner doesn't seem to care about their customers.

I purchased a 6-month contract, that specifically reads "Orange Premier 6-month Membership" and lo and behold my credit card continued to be charged in a recurring fashion after the 6 months was up. When I asked why I was charged in month 7 and month 8, they said that I have to come in to formally cancel. Why call it a 6-month membership and allow one to pay in full at the start when they will mislead customers and continue recurring charges after the 6 months.

Bad business practices. Would prefer to support a business that doesn't try to mislead customers, and also when a customer brings it to their attention that it's misleading, then maybe they can alter their practices.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

I LOVE Orangetheory Westmont! The staff & trainers are all super sweet and helpful. I've been going for 1 year now, and I have noticed a change in my body...in a good way! Thanks OT!

Source: Google

★ 5

This is the best place for group workouts. These trainers quickly learn your individual performance levels and then provide motivation during workouts to perform at higher levels increasing your overall fitness. They know when you are pushing or coasting so keep an eye out as they walk around the gym during class.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Everything!! Awesome place for a great workout!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Best workout in town!! Classes are so fun and the trainers are great!

Source: Google

★ 5

Its very nice place for fitness and health. It has nice equipments and great helping staff. Also trainers are very well behaved and coordinate during workouts.We feel energetic after leaving this place!!!

Source: Google

★ 5

Variety, intensity, personal trainers, and music! The staff members are always friendly and the atmosphere is very welcoming. Class availability is a plus! Thank you Erik and team. I love OTF Westmont!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

10/10!

Source: Google

★ 5

I love the coaches. They are all super motivating, pay attention to correcting form, and keep me engaged in the workout. It is expensive compared to other gyms, but this is the only thing that has ever kept me going. I love it! I will do this forever.

Source: Google

★ 5

The instructors are awesome and I like that it's different every time.

Source: Google

★ 1

This is a great workout until you have an issue and need some customer service. Then look out, as they are only interested in your money, not in your welfare. My husband bought me a 20 pack one year ago. I used a few of them and then had a big problem with my asthma this year. Doctor told me to lay off of the strenuous exercise so I took time off. I was looking to get back into it now and they told me that the remaining classes that my husband already paid for have expired. I asked if they could extend it for one month and they refused to do anything, claiming that it is "corporate policy." That's a convenient excuse to hide behind, but it is a franchise and I'm an attorney familiar with franchise law. There is no way that a franchise agreement ties the hands of their franchisee in such a rigid fashion so that the result is a massively unhappy customer. I was only asking for a month extension to use the classes and they wouldn't budge. To make it worse, they were actually NASTY to me. I own my own business and would never even THINK about treating a customer the way they are treating me. I even offered to get a doctor's note and they were completely immovable. Do NOT get involved with this place!!!!!! Horrible people just out to take your money and run.

Source: Google

★ 5

Source: Google

★ 5

I enjoy the enthusiasm of the instructors. I have some limitations with my body and the instructors are very understanding and provide alternate movements so that I don't hurt myself. The workouts are great!

Source: Google

★ 5

I decided to join Orangetheory as a recommendation from a few of my friends. I waited for the Downers/Westmont location to open. I could not be happier with my decision. I love it so much. The staff is kind, friendly and personable. They quickly learn who you are and your name, making you feel like you are part of a family. The workouts are incredible. I have noticed a HUGE change in my body and my endurance. Seeing heart rate zones is a great way to improve on your fitness level - whatever level that may be. If you are thinking about joining, do it! You wont regret it!!

Source: Google