★ 1

Will not cancel memberships- beware!
I did a trial (paid) stretch and signed up for a monthly recurring membership thinking I would enjoy it. The stretch was okay, the guy I had was kind of strange, mumbled, and I realized it was something I could just do on my own. I tried to cancel my membership, aware of the fact that I had already paid a month and that was just a lost fee. I called multiple times to cancel. They don’t answer the phone much, and I received calls back to discuss my membership. When I finally did contact somebody I was very clear that I did not want to be charged anymore and that I was canceling my membership. I even closed my credit card but kept getting recurring “payment failure” alerts that they were still trying to get my membership fees. This morning one of the monthly membership fee requests went through and I had over $300 taken out of my credit card from them despite the fact that I’ve requested to cancel at least five or six times with verbal confirmation from their staff.
It seemed like a good idea and a worthy investment but it’s very expensive and didn’t seem like anything better than I could do if I just focused an hour on myself stretching at home, but with this persistent refusal to cancel my membership stretchlab Wilmette needs to have its business plans reviewed because I am at the point of contacting a lawyer and the Better Business Bureau. Please stop charging me!

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★ 5

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★ 5

Great stretching by Monique. Again!

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★ 5

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★ 5

Rory was patient, professional and knowledgeable while providing targeted stretching to my areas of need.

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★ 5

Hideki is fantastic!

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★ 5

Very nice experience for my brother richard

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★ 5

Rory was awesome! Make your day and life better by scheduling a stretch with him!

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★ 5

Really enjoy working with Mariaa at the Wilmette location. She is fantastic!!

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★ 5

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★ 5

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★ 5

Very good experience for my first time. Worked with Rory, and he was great.

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★ 5

I always have a great session with Hideki. He can really sense where my maximum tension points are and is very responsive to the rare times i need him to lighten his grip.

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★ 5

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★ 5

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★ 5

Rory has helped my back pain a ton. Would recommend him to anyone

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★ 5

This was my first time at any StretchLab. This was a game changer for me! I felt taller and immediately better after I left and sat in my car to drive home. I knew I needed to stretch but this was next level. Rory is amazing at explaining the stretches. He also gave me some exercises to do at home. Can’t wait for next week to go again. If you’re over 40, you need StretchLab. 🤩

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★ 5

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★ 5

StretchLab Wilmette is excellent. The staff is welcoming and friendly. Monique is a great flexologist— very knowledgeable and professional. This was my first visit and I’ll definitely be returning for more! John A

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★ 5

Mujeeb was extremely friendly and knowledgeable. I had a great stretch!

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★ 5

Stretch Lab is awesome! I’ve learned a ton about how my body works and have enjoyed all my visits! Rory is the BEST!!

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★ 5

Monique was excellent in helping me to stretch and explaining how to target specific areas.

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★ 5

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★ 5

Kirti and Mylen are amazing!

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★ 4

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★ 5

I feel like a million bucks, being stretched does so much for overall health.
Mujeeb was awesome and took time to explain the whole experience. I will be back

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★ 5

My Stretcher, Jackson, was knowledgeable and skillful and is a delight to work with. When I go in for a session, I am also always impressed with the friendliness of the staff and the cleanliness of the studio. I get an excellent stretch whenever I go and I leave feeling even better than when I came in.

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★ 5

Highly recommend this for anyone looking for improved flexibility and mobility. Kirti does a great job.

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★ 5

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★ 5

Hideki is amazing! I feel 10 years Younger after he stretches me! It's like I can move again in my body like I used to! His stretches are so effective, yet has a safe, gentle feeling as we go through the stretches.

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★ 5

Mariia is outstanding. She understands my physical symptoms and uses stretch also for strengthening.

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★ 5

Mujeeb was gentle and engaged. I feel taller and stronger. Thank you Stretch Lab.

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★ 5

Mariia is the best -- I wish I could stretch daily!

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★ 5

Maria was very cautious and thoughtful about her approach to working with me, which I really appreciated. I was nervous given I had some injuries, but she was quite professional and clearly knew her stuff! I will be back and have asked for Maria.

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★ 5

Everyone in Wilmette does a great job! Mylen just gave me a great stretch. I told him I was having sciatica problems and he had a whole set of stretches specifically designed to help with this problem.

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★ 5

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★ 5

Hideki is excellent. Communicated well throughout the session and gave me some good tips for working on my flexibility at home.

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★ 5

I’ve been going to StretchLab for about a while and all their flexologists are great. I recently had Kirti and she was phenomenal!

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★ 5

Rosalynn is great! I felt my muscle sour and pain relieved a lot after stretch.

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★ 5

Gian is the best. He targets problem areas & provides advice on what you can do in between sessions.

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★ 5

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★ 5

Great intro session, I am going to join and hope for steady progress. Roslyn was excellent!

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★ 5

Fabulous stretching out and they explained everything… what muscles were tight explaining what they could do and also what I need to do at home to help my muscles !!

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★ 5

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★ 5

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★ 5

Kirti was great as always! I leave there feeling relaxed and over the last few months I am much more flexible, with less body aches and pulled muscles

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★ 5

Mariaa is wonderful. I've used her a few times and always a great experience.

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★ 5

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★ 5

Mylen is amazing! He’s not only a great flexologist but also a kind and caring person. I’ve been going to StretchLab Wilmette for about a year and I always feel better after leaving my sessions with Mylen.

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★ 5

Great stretch!

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★ 5

Gian is the absolute best! Great stretches and super kind! Very knowledgeable!

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★ 5

Rosalynn is incredibly attentive and has been wonderful in providing extra stretches to do in between. Thanks for helping me reach my goals.

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★ 5

Rosalynn was awesome! She was patience & attended to all the sore my points! Looking forward to my next session. :)

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★ 5

Giancarlo did a great job

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★ 5

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★ 5

Mariia was absolutely the most wonderful and knowledgeable "stretchologist"(?)! My pain and stiffness are GONE! After weeks of enduring a sore shoulder I'm so totally relaxed I'd better go to Starbucks before I try to drive home 🥳! Thank you Mariia!

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★ 5

Hideki is awesome! My son Jake is recovering from a brain injury and we wanted to incorporate stretching into his routine - he has been going to Hideki once a week for the past 2 months - with great results -Hideki is patient - and a wonderful flexologist - the team at plaza del Lago are all friendly and attentive - we will continue weekly and highly recommend!

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★ 5

Rosalynn is great! I am so glad we met at Restore. I enjoyed my intro session. She is very knowledgeable and really works to help me get some good stretching in. I slept very well and could appreciate the benfits the next day. I look forward to future sessions.

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★ 5

I really like working with Mariia. She gives excellent cues, and can really zero in on the area that needs to be stretched. I find the benefits last most of a week; exercises she gives me to do at home extend the benefits tremendously.

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★ 5

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★ 5

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★ 5

Kirti was very knowledgeable and a great flexologist for my first stretch! She helped me identify some tightness in my shoulder that I’ll be sure to work on now! I’m excited to continue at Stretch Lab

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★ 5

Mylen is awesome! Already seeing a difference in my flexibility.

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★ 5

Mujeeb was awesome, very professional, explained everything and I felt great afterwards!

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★ 5

This place is fantastic. Everyone is friendly and professional. Monique was my flexologist and was able to relieve my tight legs and lower back. Felt a million times better afterwards. I highly recommend the StretchLab in Wilmette

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★ 5

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★ 5

Gian was great. Informed me of whole process and was sensitive to how far he could go

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★ 5

I enjoyed the treatment so much.
Alex was skilled. Great teacher and shared some excellent advice for future. I will recommend her. I was told her name as Alice I read Alexandria. I need to get it right. but I didn’t have my ears on. 😀

Ask for her. She is very skilled.

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★ 5

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★ 5

Gian is really great stretchologist and personal trainer. Has helped me with neck stiffness and lower back pain. I started 2x a week, dropped down to once a week, and now I go every other week. There are some stretches that are better assisted particularly around the hips and lower back. I feel so much more flexible. Able to do activities that use to cause me pain. Looking forward to a great ski season this year.

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★ 5

Giancarlo was excellent and left feeling energized

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★ 5

Mylan has done a great job, help me increase the ROM in my knee and my shoulder. The pain in my back is less and I am in less pain. Score!!

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★ 5

Monique was fantastic. I felt better instantly.

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★ 5

Roz is the best.I had a wonderful experience with her.

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★ 5

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★ 5

First time in, great relief...

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★ 5

This was my first visit. It met all of my expectations. Definitely returning for more.

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★ 5

Kirti was excellent and finally opened up my chest after years of tightness, highly recommend going to her

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★ 5

Another great visit. My trainer is amazing. checks in on the stretch at each stage and i feel great when done.

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★ 5

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★ 5

This is my first time at Stretch Lab and it was amazing. Neck and shoulders felt much better after I finished this experience!

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★ 5

Perfect stretch!

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★ 5

Great stretch. Cant wait to come back

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★ 5

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★ 5

Gian is outstanding in how he gives such personal care and attention to my specific issues. He is so skilled at what he does!

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★ 5

Gian at Stretchlab Wilmette is the best! Super friendly, listens and really is a great person. Go see Gian!

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★ 5

Hideki was wonderful. I immediately recognized the need to stretch more regularly so I signed up for a membership.

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★ 5

Monique was excellent. Thanks

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★ 5

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★ 5

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★ 5

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★ 5

Been going to see Gian now for a month and the results have been terrific. He is very patient and professional. Highly recommended him and SteetchLab

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★ 5

Well run, friendly, clean facility. The approach to stretching is well thought through. Mylen is a very knowledgeable, excellent flexologist!

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★ 5

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★ 5

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★ 5

I am consistently thrilled with my weekly results and every stretch lab person offers something great to help me!

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★ 5

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★ 5

Great place great staff great service

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★ 5

Rosalynn did a great job

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★ 5

Excellent results with Roz and Kirti. I always leave feeling better than I came. I’m no longer stiff and I’m walking much better.I feel like I’ve been reborn . Looking forward to dancing soon.

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★ 5

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★ 5

Monique seems very knowledgeable and is trying some very innovative therapies that seem to help!

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★ 5

Monique was wonderful!! I will definitely be back.

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★ 5

Mylon was so incredible to work with. I highly recommend working with the entire studio, but also asking for him specifically.

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★ 5

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★ 5

Amazing experience and energy. I hate HATE massages and stretching . This is totally different than a massage and I felt wonderful when it was over. You feel immediate results. Thank you 🙏🏽

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★ 5

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★ 5

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★ 5

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★ 5

Excellent experience at StretchLab in Wilmette. The flexologist gave me a good stretch throughout my body and was very careful to see if stretches were OK. After my first stretch session the Manager immediately came over with a cup of water to see how I was doing. I’m planning to go there twice a week for at least one month, and the Manager did an excellent job explaining various packages, but there was no hard sell or pressure. The studio has a lot of free parking and is actually a somewhat shorter distance from my apartment in Edgewater as going to Michigan Ave or the Loop.

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★ 5

Rosaylnn was my flexologist

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★ 5

Mylen is great. He pinpointed exactly the areas I needed to work on.

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★ 5

Mylen was great, did a great job focusing on my cycling specific issues!

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★ 5

Monique is a great flexologist.

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★ 5

Mylen is great and has really helped with my neck and hip flexor. Thanks!

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★ 5

Very helpful staff who are well trained.Yafet is great!

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★ 5

Try Stretch Lab:) awesome! I had a great stretch session with Monique D

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★ 5

Monique was very gentle yet effective with me back spasm. I felt much better after leaving my appointment, and continued to feel better for the rest of the day.

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★ 5

Monique is great!

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★ 5

Monique D is very knowledgeable, patient and supportive. She has a passion to see her clients better.

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★ 5

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★ 5

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★ 5

Great session I feel incredible

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★ 5

Great rapport! Fantastic stretch!

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★ 5

My flexologist was great! Such a nice atmosphere there also

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★ 5

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★ 5

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★ 5

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★ 5

Third session today and Kirti knew exactly where my problems areas were and helped me with my flexibility and stiffness. Definitely coming back for more.

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★ 5

Had a great stretch! Stretch Lab never disappoints!

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★ 5

Monique D is awesome. Very knowledgeable about physiology, proper stretching and injury

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★ 5

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★ 4

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★ 5

Yafet was great to work with. He explained the different stretches and where I should be feeling the stretch. I definitely would recommend going to him.

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★ 5

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★ 5

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★ 5

Thanks for helping me start to turn my flexibility around. Great job Alexandra!

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★ 5

First session with Daniel. He was great

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★ 5

Fantastic first visit. Friendly team and in caring hands with Kirthi

Stretches with Kirthi have improved my flexibility and my golf game

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★ 5

First stretch great experience thanks Daniel and GM Eirith

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★ 5

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★ 5

Yafet is a pro. My mobility has increased and my pain level has greatly decreased in a few sessions. I noticed improvement after my first session and I'm hooked. Cannot recommend highly enough. Go!

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★ 5

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★ 5

Teka is great. I am making progress!

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★ 5

Today was my 3rd StretchLab session and overall this has been a great experience. Yafet is great, dedicated to his work and very experienced. I would recommend him to anyone who is considering StretchLab.

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★ 5

Maritza is the best. So knowledgeable and professional. Definitely knows how to get the best stretch out of me.

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★ 5

Love the stretching at Wimette StretchLab

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★ 5

Daniel is great

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★ 5

As I’ve gotten older, I am less flexible, and have more tightness in my hips and legs. Daniel stretches me out weekly and I feel all that tightness go away within our 50 min session each week. He helped me work through a pickleball injury this week, and I am very thankful for him!

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★ 5

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★ 5

My therapist was able to adjust our stretches when we found that others were not as beneficial. She also made notes for other therapists

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★ 5

Danielle was great!

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★ 5

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★ 5

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★ 5

Daniel is amazing! He listens to me regarding areas I want to focus on and has put a great action plan in place to help me feel my best!

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★ 5

Danielle is awesome!

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★ 5

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★ 5

Loved It!
Very different approach from Pilates and Yoga(which I love).
The therapists at Stretch Lab are able to target any muscles deep within to stretch and strengthen!!

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★ 5

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★ 5

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★ 5

Everything top ranking - cleanliness, highly professional staff and managed well based on the individual’s design

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★ 5

Marti was great, listened to my body and never over stretched me. Looking forward to my next stretch!

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★ 5

Great stretch today from Danielle

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★ 5

Marita is excellent, so knowledgeable about the body!

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★ 5

Being an athletic guy, I joined StretchLab because I needed help with muscle recovery and increasing flexibility. Some stretches you cannot do on your own, and that’s where places like StretchLab come in to help. I was assigned to Alex, and he’s the best! Knowing that I come from an athletic background, he pushes me, and is extremely patient and creative with his stretch repertoire. Thank you Alex and StretchLab!

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★ 5

This does more for me than massage or PT ever did. Years of lower back pain finally managed.

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★ 5

Yafet is always attentive and cautious of injuries and uniques needs. Helping me on my goal to do the splits again after 20+ years!

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★ 5

Maritza is a terrific partner and has helped me recover from my workouts and enhanced my general level of activity. I feel great!

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★ 5

Alex is awesome!!

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★ 5

My body feels so much better since I started going here. Also, a noticeable decrease in sports related injuries and faster recovery times. Shout out to Martiza and Yafet who are my personal favorites!

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★ 4

I've been twice so far and when I leave I feel free. I can't pinpoint what it is, but I'd recommend at least trying it out.

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