★ 5

Clean, everything you need, no matter the time of day I've never had to wait for equipment

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★ 5

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★ 5

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★ 5

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★ 5

Trans friendly nice equipment employees will encourage you nice atmosphere

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★ 1

It’s shocking how you brush off serious issues like sticky floors and unsanitary equipment as “imagination.” Your dismissive attitude towards these health hazards is alarming and speaks volumes about your disregard for member safety. Furthermore, the disturbing reports of overcharged cards and a foul odor in the owner’s office highlight your incompetence and unprofessionalism. Instead of addressing these grave concerns, you resort to mockery, showing a blatant lack of respect for your customers. This toxic environment from the top down is precisely why people are leaving in droves. To anyone considering this gym: avoid it at all costs and choose a facility that genuinely values and respects its members.

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★ 5

Great staff and classes to take. Nice gym at a reasonable rate.

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★ 5

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★ 5

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★ 5

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★ 1

Overrated in my opinion. Membership is the same price as the Two Rivers YMCA and they have half of the amenities. Also the staff is rude.

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★ 5

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★ 5

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★ 1

People bring in their kids to play on the machines.

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★ 5

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★ 5

It is the cleanest gym I have ever belonged to, and all the stuff is always in great shape, love, love ,love that place

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★ 5

I Love this gym.

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★ 1

They take your money even after you’ve canceled your membership, and refuse to refund the money for months you didn’t even use

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★ 5

Old building, roof is leaking, but hella good place to pump yo guns

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★ 4

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★ 5

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★ 5

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★ 1

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★ 5

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★ 4

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★ 1

We informed them that our membership be cancelled right before COVID started (since we weren't using the gym enough), and left them voicemails and e-mails. Never heard back, and FINALLY received an email recently (about 3 months after my cancellation request), and they stated a form was needed to be filled out to terminate our membership and that they have to charge me the few months they weren't even opened. Never even used the gym at all after my cancellation request was sent in. POOR SERVICE.

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★ 5

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★ 5

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★ 5

Good equipment. Kind staff. Bought a membership right before covid went down and took care of me and gave more months when everything opened

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★ 1

The gym has been closed due to covid 19, but they are still taking money from my account. I called last month about it, no one returned my call, and now their answering machine is full. Why am I being forced to pay for a membership that I can't use?

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★ 5

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★ 5

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★ 5

AWESOME STAFF! EXTREMELY CLEAN! plenty of equipment for all needs!

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★ 5

Great gym

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★ 5

Great place!

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★ 5

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★ 1

This place use to be a great establishment, but now it is a joke. I recently went in to cancel my membership (effective the 1st of the next month) because I’m moving. They said if you cancel today, your membership ends today — even though I paid for the entire month. And although their policy cancels your membership effective immediately they refuse to issue a refund for the unused days.

(SIDE NOTE: I said “okay, I’ll cancel on the the 30th of the month, the employee said their policy is you have to cancel at least 11 days before the beginning of the next month or they will still charge you for the next month. It’s a lose-lose situation for the member. DISGRACEFUL!!!)

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★ 4

Can't beat the price. Decent equipment

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★ 4

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★ 4

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★ 5

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★ 5

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★ 5

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★ 5

Very clean and awesome staff.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 1

Disgusting and dangerous gym. Watch out for spiders and bugs nesting on the machines I almost dropped a set of weights today. For some reason they replaced the nice free weights with old free weights that don’t stay locked on the bar so watch your feet as the free weights randomly fall off. I have watched newcomers drop weights on other patrons this is negligent behavior I predict a major law suit in the future. Groupon has some great deals for other 23 hr gyms in the area..guess you get what you pay for right

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★ 5

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★ 5

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★ 5

Great gym. Open 24/7 lots of equipment & group classes.

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★ 5

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★ 3

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★ 5

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★ 5

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★ 5

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★ 4

They have a ton of equipment, lot of cardio and easy to operate machines. As well as a lot of boxing/fighting gear. Staff is kind of rude but you can usually just go after like 7 so you don't have to deal w them as much.

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★ 5

Nice clean gym. Getting more and more locations, but this one off the avenue is their nicest so far. Although I have not been to the iowa side. Staff here is always friendly and eager to help. Never experienced and "rude" staff.

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★ 4

Normally go late at night so its just a couple of us in there. The machines them selves are great. They gym is normally pretty clean and machines are always in working order. I can say since the new ownership the TV's are generally on terrible channels and the music sucks. Been a member of a few gyms over the years. Would be nice if they would follow suit and leave the TV remotes out so people can change the channel, specially late at night when there really is no fighting over what channel when its only 3-5 of us in there. Over all a nice gym.

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★ 4

I joined this gym before it was purchased by Top Shape, I initially joined because the $10 military rate couldn't be beat. My monthly charge is now $25 which I'm less than excited about. I don't really use the amenities like aerobic classes and tanning machines so I don't really get the full value of my money. There's no sauna, pool, track, or court. But there a lot of cardio machines and sufficient weights.

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★ 3

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★ 1

What use to be a nice place to workout has turned to garbage. The friendly staff that this place had a year ago is gone. Replaced by people that have a fake smile and that seemed to be bothered by question asking. I will be cancelling my contract with them today. Unless you are one of their clients on one of their special fitness programs, they just don't care about you. I recieve text weekly from them about classes being cancelled or changed. I was lied to directly to my face by a newer counter girl. Since I go to the gym twice a day I do watch the tv's while working out. I asked if they could put the morning tv's on channels that people actually watch. She told me she leaves them on the channels that customers request. So out of 6 viewable tv's, 1 is ESPN, 2 are local news and 3 are infomercials. The best part is the infomercials are on the tv's in front of the tread mills and ellipticals. I've asked the other regulars in the morning(only 4-5 of us at 4am) if they requested these channels and was told no. The music that they plain is just plain and boring also. So bring your own. This place has went down hill fast. The convience and cost are being overshadowed by neglect and terrible customer service. I'll pay the $45 a month to Anytime Fitness just to get away from here. What was fun is now just disappointing and terrible!

Source: Google