★ 5

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★ 4

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★ 4

The gym is a bit outdated but it has some incredible instructors! Joni Rigoli’s yoga classes are the perfect blend of calm, strength, and mindfulness. Her sessions feel like a reset for body and mind. Barb Dunn is a miracle worker. Her Sculpt & Tone combines fitness and strength. It is pure energy and motivation. She knows exactly how to challenge you while keeping it fun. They’re the reasons I keep extending my membership!

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★ 1

The cancellation policy is absolutely crazy, you get one month to decide if you want to keep a membership or not? Then are locked in for whatever term you originally selected. Every time we went and took the kid to the daycare, they would end up sick so we stopped going but, missed our cancellation window, so we are stuck for another year unless we want to shell out the remaining $1K to cancel a contract for something that we will no longer be using.

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★ 5

This gym is nice, clean, and everyone is friendly. They offer a lot of options and classes.

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★ 2

Hot tub is always broken, sauna is broken.

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★ 5

Went there with a friend great facility

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★ 5

Love the lift and burn class with Lynn!

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★ 5

Great people and community

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★ 5

I love attending classes at the Greenfield location then getting in the sauna!

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★ 5

Excelente servicio. Y el.personal increíble al igual que las clases!

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★ 4

Been there past 2 weeks this is what I find. Ladies showers DO NOT get cleaned, 1 has gum on floor for over 1 week, walls are soap scum filled. Reg fools do not look washed. The pool has no thermother so NEVER know pool temp. Pool floor needs cleaned, does snyone check the pool bacteria level?? hot tub has lining loose all over, water level is about 6" lower than normal. I don't use the gym machines so can't rate. I know bldg is old but that dosent make up for our health safety.

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★ 5

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★ 5

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★ 5

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★ 1

Was a member before. I became very ill and could not excersize. So stopped the enrollment. After about a year and 1/2 my health is good enough so I can go back. I Learned you could not renew online. So called....It took 3 phone calls just to find out when someone would be at the front desk. Finally got there to renew my membership only to be told that I had to pay a $100.00 one time charge on top of their monthly fee as a new member. Then this woman waved a paper contract and kept saying it is in our contract. Did not give it to me to read just waved it at me with a snmug attitude. Great way to keep Seniors living on Social Security out of your building. $100 to me is half of what I have left over after paying bills. And people should be allowed to reenroll without the added expense.

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★ 4

This place is awesome! Swimming pool, steam room, menthol room, whirlpool, yoga, a bunch of equipment, and so much more. And here comes the but.........1 person $99 dollars enrollment fee plus whichever plan you pick a month fee. And if you're significant other wants to join with you it's an additional $69 enrollment fee plus monthly. Who the hell can afford all that? Most of us are on tight budgets and can't pay such a huge enrollment fee. I mean come on.. we can hardly afford eggs these days.

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★ 4

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★ 2

Terrible compared to all the other Hancock Wellness locations. Instead of updated the New Pal locations they need to give this location so love.

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★ 5

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★ 4

It's a little pricey, but everyone seems really nice

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★ 5

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★ 5

Un lugar muy especial donde te sientes muy tranquilo!

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★ 5

Absolutely love this gym.

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★ 5

Awesome!

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★ 4

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★ 5

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★ 5

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★ 5

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★ 5

⭐⭐⭐

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★ 1

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★ 1

Wanted to use jungle club, but apparently you only have fixed hours on that. If you’re gonna offer things at the gym and Charge the amount you do , to go to the gym. As a paying customer, you should be able to utilize it I’m thinking Hancock wellness thinks that all people are on the same schedule.

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★ 4

Older facility, could use some updating to compare with other locations.

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★ 5

Very good gym

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★ 4

Nice gym, water activities, and staff.

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★ 5

I like it! Thoughtful trainers and staff.

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★ 4

Come here to do a program recommended by my chiropractor. I am glad I did. All the trainers are really nice and it's helping a lot.

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★ 5

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★ 5

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★ 5

Saw the dietician but the entire staff was super friendly and kind

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★ 5

Rock Steady classes are awesome!

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★ 1

Don't join this gym if u want to play basketball. The trainers are always using them and/or working out underneath of them so u are unable. Then they'll be super rude if u even suggest that u want to play. Do not join this gym. I regret it and will probably cancel pretty soon

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★ 5

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★ 4

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★ 1

I was a member here for 5 years and I must say, it was the worst experience at a gym. The employees don’t like it when you actually get healthy and lose weight. And don’t let the older ladies see you losing weight or they’ll gossip right in front of your face. I’m not kidding, I felt like I was in high school. The staff is literally all over weight, at a gym???!!! I’ve been reading the reviews and I know all their complaints to be true. I was paying $85 a month to go there and I dreaded every time. Nothing ever works. I have been at planet fitness for 2 years now and absolutely love it. And I’m in my best shape here and it’s only $23 a month with a $39 annual fee. Can’t beat that.

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★ 5

Had great time swimming with the grandkids today

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★ 5

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★ 5

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★ 5

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★ 5

Great place to workout at.

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★ 3

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★ 5

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★ 5

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★ 5

Although I don't frequent here often enough for my health, I do come in enough to rate the staff, facilities, programs and equipment top notch!

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★ 4

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★ 5

The staff at check-in is always friendly

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★ 4

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★ 5

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★ 5

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★ 2

Greenfield wellness location is in need of upgrades and serious cleaning. Staff is not attentive

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★ 5

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★ 4

I am still waiting on my call back to schedule my therapy. But I am hopeful they can help my feet pain! I checked out the workout section. Looks like something I would like!

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★ 5

Great environment. Would recommend therapy here. Wonderful women that is so helpful. Thanks

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★ 5

i was there for a few months of aquatic therapy with michelle and it was great. i am getting ready to returning for regular therapy soon. nice facility, staff, and atmosphere

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★ 4

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★ 4

I really really wish they'd upgrade their pool. It. Sucks. I'm a former competitive swimmer and ironman, so I know pools. It's much too short for effective lap swimming. Fine for playing, water aerobics, and rehab, but that's it.

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★ 4

Got an x-ray here. The people working here were very friendly and clear. Hospital was clean and well kept too. However, the interior was quite vacant and empty feeling. I wish there was more decor to have it feel less bare. Not really a big deal though, I still had a great experience nonetheless.

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★ 4

I went there for physical therapy, was okay

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★ 5

love it

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★ 4

Very up-to-date equipment wonderful staff

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★ 5

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★ 5

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★ 3

Had to meet a dietitian, she was helpful. I was told the class was $10, after I did the class I was told it was $100. Newly diagnosed as diabetic, need to save all the money I can.

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★ 5

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★ 5

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★ 5

Great nutritionist working there, has been very caring & helpful to my wife on all her visits. Seems the building is busy as the gym attendees are plentiful.

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★ 5

Friendly staff, clean, and plenty of equipment.

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★ 5

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★ 5

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★ 3

Nice place just a bit expensive

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★ 5

Friendly staff.

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★ 5

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★ 5

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★ 5

My wife attends Rock Steady classes here. Great exercise program, wonderful instructors.

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★ 5

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★ 5

Very friendly and helpful staff. All around a great atmosphere. I never thought I would enjoy working out.! Highly recommended

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★ 5

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★ 5

Quality equipment throughout

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★ 5

Love the professionalism and knowledge of the fitness instructors! The message was wonderful too! (Kara Hackleman)

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★ 5

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★ 4

I like having a membership here. However I come to get my cardio in by playing basketball. Recently the past 4 times I have been there I have been kicked off the court in favor of fitness classes taking up the ENTIRE gym floor. I can understand half the court, but scheduling 2 classes simultaneously is a little ridiculous.

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★ 5

Clean ,staffed, and great up to date equipment.

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★ 5

Great facility, friendly and helpful staff.

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★ 5

Very nice atmosphere and workout with therapy.

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★ 1

Google said this location would be open until 6:00PM on Saturday. After driving from New Castle to use the facility, I arrived at 4:47PM. Checked in (front desk didn't alert me they were closing) and proceeded to enter the pool area. I had an employee walk in and tell me the facility was closing in 2 minutes (5:00 PM) Therefore, I wasted my time and gas and was given no sympathy by the staff. All they said is "we'll look into it." Fantastic service. To top it off, they were mocking me at the front desk while gossiping amongst themselves. My fiance overheard that whilst walking out.

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★ 5

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★ 5

Love this place. Garren Harter and staff are always top rate. Have been attending Rock Steady classes twice a week for 2+ years

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★ 5

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★ 5

Clean and friendly staff. Happy they have a jungle club for the kids.

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★ 4

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★ 5

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★ 5

Best gym experience I have had, first day there but people are friendly and that facility is super nice. I would recommend it to all levels of fitness

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★ 5

Best gym in town. I'm getting STRONK!

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★ 5

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★ 5

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★ 5

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★ 5

They have the best personal training

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★ 4

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★ 3

Its a nice place, however the reduced hours in the evenings and on weekends is a bit frustrating.

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★ 5

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★ 3

Greenfield is starting to ramp up cross fit equipmt on one of the courts. This is forcing pickleballers and basket ballers to share a court which you cannot do. Not liking the direction. Time to see if New Palenstine locale is any better.

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★ 5

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★ 5

Wonderful facility!

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★ 5

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★ 5

Been a member for decades. The staff are not pushy, but have the perfect suggestions for every level of fitness. Facilities are great.

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★ 5

Great environment and very clean!

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★ 5

Nice place for physical therapy

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★ 5

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★ 5

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★ 5

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★ 5

I have been coming here for over 5 years and I will continue it's a great place

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★ 5

GREAT facility! SUPER staff!

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★ 4

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★ 5

OP

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★ 5

Great facilities, fantastic staff.

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★ 5

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★ 5

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★ 5

Super clean, helpful staff, great variety of equipment

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★ 4

It is a excellent place to go to work out and to get rehablatation at.

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★ 5

Great place

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★ 4

I really like this place. The employees are fantastic, great personalities. Would recommend it to anyone.

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★ 4

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★ 3

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★ 1

Bad hospital

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★ 5

Garren and Kristen are very friendly and helpful!

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★ 4

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 1

This place is very pushy to get membership/contract. When we encountered problems with being able to use facility and to make payments, they absolutely refused to allow us to exit contract. Once it is up we will NOT renew.

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★ 5

Very nice facility.

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★ 5

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★ 5

Great atmosphere.
Love spending my time here, all machines seem to be well maintained and clean.

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★ 5

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★ 5

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★ 5

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★ 5

The last time I visited Hancock Wellness Center was great! I did strength training and some cardio. I had a few questions about my new training program and Abby was very helpful to me.

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★ 5

The HWC is conveniently located just off #9 on New Road; the spacious building is well-maintained and well-lighted. Staff is pleasantly professional, ready to assist but not overpoweringly present -- one can take a moment to fiddle with the equipment or simply rest without someone racing over to inquire if "everything's OK".
The clientele ranges from young athletes to families with kids in tow, to elderly patients in rehab: truly a reflection of the population of this facility's small city location. Good manners and soft voices prevail.
From personal experience, I recommend the large heated pool, the Tai Chi classes and the Journey to Wellness program. I have friends who enjoy yoga and Zumba classes. And there are many more on offer, time and space are allocated for the needs of special populations, e.g. "Rock Steady" boxing for people battling Parkinson's. Money invested in a membership in the Hancock Wellness Center is well spent.

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★ 5

I love this gym. I wish it was 24/7.

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★ 4

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★ 5

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★ 5

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★ 5

Very friendly atmosphere

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★ 5

I love all the equipment and classes they have to offer. A plus is the pool, hot tub, steam room and sauna ❤️ It’s like having your own personal spa retreat 😁

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★ 5

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★ 5

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★ 5

I never heard of this place until I went to my doctor & got a prescription membership for 60days. So far it's been a very nice & updated facility with very friendly & helpful staff.

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★ 2

The last 3 weeks the sauna, steam room. Not working right . You would think the maintenance Dept. would have it fixed by now . It should be an easy fix if they can’t fix it hire someone that knows what they are doing to fix it . But they do have an outstanding STAFF :)! Love seeing and talking to all of them !

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★ 5

Excellent equipment and customer service.

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★ 5

This place is equipped with the latest machines with high technology and the Trainers are very cordial as well as professional.

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★ 4

it fun

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★ 5

I really enjoy water aerobics at Hancock Wellness Center. The teachers are great and caring. The other classes I have attended have been good also.

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★ 5

I love coming to the Wellness Center, especially for Zumba and Kids Zumba!

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★ 5

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★ 5

I have been involved with the Hancock Wellness Center in Greenfield for over 6 years and have nothing, but positive things to say. The remodel in Greenfield is absolutely top notch!

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★ 5

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★ 5

I love the Hancock Wellness Center in Greenfield! It is always clean, the people that work there are always so friendly & helpful. Thank you for being a fantastic place to enhance my wellness!

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★ 5

Friendliest staff in the area
Quality equipment
Lots of choice

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★ 5

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★ 5

Garren and Julie are both GREAT

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★ 5

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★ 5

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★ 5

Garren is GREAT

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★ 5

Great facility. Lots of technology to track your workouts, group exercise classes, a pool, you name it.

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★ 5

Love, Love, Love the Zumba classes!! The instructors are very ENERGETIC & KNOW their STUFF!! Very clean facility. Friendly & knowledgeable staff! A fun place to work out with family and friends!!

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★ 3

I have not been able to utilize the facility due to price and contract length but everything I hear about the facility itself and the employees is positive, with the exception of cost and contracts as I mentioned previously.

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★ 5

I've always felt lost in the gym but Kristen has helped me to navigate the different programs and services available making my experience at Hancock wellness center not just enjoyable but successful. Between referring me to Kara for a tape while I was pregnant to different programs to help me maintain my fitness through out my pregnancy and of course not having to worry about my oldest in between while I'm there as I know he's in excellent hands at the jungle club!

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★ 5

Great family environment to stay fit and healthy! Love the staff!!

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★ 5

My moms gym is the best place!

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★ 5

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★ 5

Hancock Wellness Center Greenfield.......ROCKS! =) A++++

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★ 5

LOVE LOVE LOVE my gym!! So clean and the staff is amazing!

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★ 5

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★ 5

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★ 5

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★ 5

Great variety of group fitness classes and instructors.

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★ 5

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★ 5

Great staff, always helpful and attentive to personal needs. All front desk staff are very friendly. Kara in message is pretty awsome to!

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★ 4

My wife and I have been members of the HWC for 4 years. We have used the services of the massage therapy, the personal trainers, the dietitians and various group classes. My wife's favorite group classes are the Zumba Gold and the Pilates. Everyone is friendly, knowledgeable and very helpful. We both enjoy massages monthly with Kara Hackelman. Kara's massages help to keep these old bodies moving :) The recent renovations are beautiful. Occasionally we report when repairs are needed to equipment or the facilities and the staff has always been responsive.

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★ 4

All good except the hours------ 5:30 -10:00 everyday, please

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★ 5

If you are in search for a good masseuse, Kara does and awesome job at the Wellness center. Bonus, childcare is offered during this service!

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★ 5

I really like their message therapist Kara Hackleman. They also have really nice swimming pools and are always nice when I come in. Five out of Five

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★ 5

Kara Hackleman truly helped me recover from joint tightness in my hip which was causing severe leg pain. I appreciate her skills and knowledge in meeting my current needs without aggravating--and even soothing--other issues resulting from cancer treatment. I look forward to her helping me maintain better mobility (and overall quality of life) in the future.

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★ 5

Very nice facility

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★ 5

Love this place, great place to get in shape.

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★ 1

Staff seems to think they are better than their customers. I paid a 3yr membership and then continued for another year after that had to move so only wife could go they refused to compromise at all whether it was end contract that apparently automatically renews every 3yrs I thought I had just been paying month to month and had been asked whether I was signing new contract by an employee. I said no thinking I was not under contract. My wife had signed contract not me. Jan. 15 2019 after I asked them to stop auto withdraw they did it anyways. This place is all about money they could careless if your healthy or your situation. Don't go here unless you want a neverending 100dollar a month payment you can't get out of. Don't believe anything these very rude people say to you!

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★ 5

They are great at the PT

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★ 5

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