★ 5

3 of my kids go, it is great for social and athletic aspects of their development. The coaches are wonderful with kids. They have toys for the littles to play with while waiting for their siblings.

Source: Google

★ 5

Source: Google

★ 1

Oh, where do I even begin? If only there were a rating lower than zero star! What an absolutely delightful experience I had at the center.

Picture this: my three-year-old daughter, on her very first day, was understandably upset, crying and not ready to leave me. I kept trying to hand her over to the trainer, but let's be real, she's just a little kid. The trainer was sympathetic and made efforts to assist my daughter.

The owner then appears out of nowhere, giving off a look that could curdle milk. Not only did he gave me the nastiest glare, but he also tried to scare my daughter. Surprise, surprise, she started screaming. Later, when we dared to speak to him in the lobby, he treated us like unruly students instead of paying customers. How charming!! So disrespectful, I can't explain here..

We were so thrilled by this experience that we left immediately. Unfortunately, because we were so excited about gymnastics, we had already paid the full amount for a two-month program before the class started. After just one glorious week, we decided we couldn't handle the owner's "charm" any longer. My husband went to the center to discuss our decision with the receptionist. The owner, in his infinite wisdom, refused to come out and talk.

To add a cherry on top, they refused to give us a prorated refund. Isn't that just the epitome of excellent customer service? How anyone can justify keeping money for the services not rendered. Beware of these lovely folks and their facility, where money clearly trumps any notion of human decency.

I'll request reader not to consider this center at all and get enrolled your kids where owner shows some respect..

Source: Google

★ 5

My 5 of my grand children go here and they all love it. The owner is amazing he knows all the kids and takes time to talk to them. He still teaches classes and is very patient with all the kids he pushes them but not beyond what they can do.

Source: Google

★ 1

Careful on putting your credit card on account. You get auto-charged and now I'm at a loss of $240. $120 for 8 weeks that my family constantly was getting sick during the winter and they couldn't refund. Fustrating but I accpeted it. Then $120 again for another 8 weeks they sent e-mails that I didn't see as we have all been sick again with influenza. No phone call reminders or texts. I tried calling and they won't refund me. Literally nothing they can do apparently. The class signed up for was for toddlers. There should be some exceptions as life happens and unfortunately, whole family has been sick and mutliple visits to the doctor that is just not normal for us. Can't cancel over the phone, have to physically go in to sign a form. Very disappointed.

Source: Google

★ 1

Source: Google

★ 1

Just a heads up if you plan to enroll your child in Jump Start Gymnastics. I paid in full in advance, and when we attended the toddler tumbling class my daughter couldn’t understand any of the prompts. Mia is 20 months and doesn’t say words yet. How was I supposed to know the class is not really geared towards toddlers who can’t speak or communicate yet. We left almost immediately. I was told by the teacher who taught the class in a voice I could get a refund after the owners are back in the office. Then I receive an email today from the office manager we can’t get a refund. What? That’s $150 of lost money. Dang. How was I supposed to know? Be careful about paying up front. My best advice is to audit a class first. Lesson learned. Grr!

Source: Google

★ 1

Source: Google

★ 1

So when we walked in, I was instantly greeted with the nastiest look someone has ever gave me, so I gave a dirty look back which come to find out was the owner, we got registered got settled in because we we’re there for a trial class the Owner (Jon) never introduced himself he called everyone back except for my daughter until I went to the counter and asked if she needed to go back with the other kids and Jada (the young girl at the counter was the only nice one!) she told me yes she should have been called back after the class he never walked to the lobby and said anything about how the kids did in class, I felt as if Jon only payed attention to certain kids even as my daughter was walking to the warm up, after asking for myself if she needed to be back there with the rest of the kids he called. Honestly just a bad vibe! If your the owner & you have this nasty attitude good luck having people come back! Please don’t comment back on here apologizing because first impressions are everything & an apology definitely won’t fix what we experienced our first time there! We just won’t be going back and I’ll definitely be letting all of my mom friends know of this

Source: Google

★ 2

i wish to place my athletic grandson in a class. He is 9 years old and fit.
Is there a place for him and what does it cost?

Source: Google

★ 5

My daughter has been going to Jump Start for over a year now and she loves it. She looks forward to going every week and she really enjoys the coaches. Today we had her birthday party here and the Jump Start team did an amazing job. They handled the decorations, entertainment for the kids, and the clean up. If you are looking for a gymnastics place or a birthday party spot, I highly recommend Jump Start. Thank you guys again!

Source: Google

★ 5

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★ 5

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★ 1

One star is me being generous.

I continued to take my two daughters through the 8 week course because I had paid for it and they enjoyed having friends after not seeing many during this pandemic.

That is the end of the good.

I sat week after week watching my children do almost nothing gymnastics related. My five year old went in knowing more gymnastics from YouTube videos and practicing in our basement on mats we purchased than she learned here.

Her “coach” would stand in the same spot for 10-20 minutes at a time twirling her hair (literally) without offering insight on whether things were done well, what to improve on, etc.

We are going elsewhere.

Source: Google

★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 4

Edit: I spoke with Holly after class and she apologized, and accepted my feedback on offering a more professional and considerate response. For these reasons we have decided to give the class one more try.

Original: We rush here after online class and are late coming in. Got it. Not great. But that doesn’t give Holly reason to behave unprofessionally. Especially towards a 4 and 6 year old.

On top of rushing I had an episode of mom brain this morning. I mixed up swim time (11:30 AM) with this class’ start time (11:00 AM) arriving 11:20 AM (thinking I was arriving 10 min early).

Holly turned my girls away in such a rude and unprofessional way. I was more than willing to accept responsibility for the mistake, and would have taken the loss of a class, had it been handled with more care and professionalism.

My oldest girl was very hurt by the interaction and was fighting tears. She’s strong though and will bounce back. But we are done with this place.

Source: Google

★ 5

Source: Google

★ 1

Awful experience.didn’t want to let us in for open gym . We were paying them . Not sanitary. No masks .this place needs to shut down now . Not healthy for the environment.please do not send your children here !

Source: Google

★ 1

poor sanitation during covid.no wearing masks.not letting non members in open gym during covid as if they were sanitary.

Source: Google

★ 5

Great teachers! We are very happy to have our kid enrolled here!

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★ 4

My daughter (9 years old) loves it at Jump Start! We have been going here almost 2 years now and she has learned so much! Her teacher has changed a few times, and she has loved every one of them! Plus she has also made some great new friends, she keeps in contact with outside of gymnastics. :)

Source: Google

★ 4

We began the Parent / Tot gymnastics for our 2 year old boy! So far we are extremely impressed with the classes, class size, and type of activity and structure for this age group! The facility / parking is a bit run down but if you look past that it’s awesome and engaging.

Source: Google

★ 5

My daughter loves her class at Jump Start! Miss Maddie is amazing at making my shy child feel comfortable during her class. My daughter loves learning new skills and getting stickers for her chart. It’s amazing how much they can learn in a session. And on a side note, Jump Start birthday parties are super fun too! We have been to three parties, and the activities were different (and fun) for each one!

Source: Google

★ 5

The teachers at Jump Start are excellent. The gym has a very positive environment.

Source: Google

★ 5

The teachers are great - and the staff is helpful, especially when it came to coordinating class times for my kids. The parking lot is very busy between classes, but overall, it’s been a great experience!

Source: Google

★ 5

JSG is a great gym to learn gymnastics skills in a non competitive environment. My daughter has been taking classes for a little over a year there. The staff is friendly and professional. The facilities are clean, and the waiting room is big with windows to watch the classes.

Source: Google

★ 5

My granddaughter loves Parent/Tot Class. Miss Holly is a knowledgeable and wonderful instructor who really understands children and their needs. She is patient and flexible. We joined 2 sessions ago and felt very welcome.

Source: Google

★ 5

My kids love going here and have really grown into loving gymnastics over the years.

Source: Google

★ 5

First time with jumpstart for my daughter who is 2. We are in the parent TOT class and have such a blast! She enjoys going every week(:

Source: Google

★ 5

Our kids have been going to Jump Start for over 4 years. We've loved every coach and class we've had experience with. They create a relaxed, fun atmosphere and our kids truly look forward to their classes each week!

Source: Google

★ 5

We love Jump Start Gymnastics! It has been such a positive experience for my 4 year old. She looks forward to gymnastics every week! The amount she has learned in less than a year is incredible.

Source: Google

★ 5

Love the teachers and how small the groups are for individual time! My daughter absolutely loves Miss Sadie! ❤️

Only thing I get frustrated with is the parking 😬

Source: Google

★ 5

My girls love going to gymnastics at Jump Start! They are always so excited to go. The instructors do a really good at teaching them new skills. They also have lots of different equipment for the kids to use. I also like that they do evaluations once a month to show your kids progression and what they are able to do. The only downside is that I have two kids and they have to go two separate night, I just wish they had more class offerings during times that worked with my schedule.

Source: Google

★ 5

My 9yr old daughter just started level 1 gymnastics at Jump Start in October. She loved that she was already getting to experience the bars within the first couple classes! The staff is so helpful and friendly. It's a non-competative atmosphere which is exactly what we were looking for. I would definitely recommend Jump Start to anyone wanting to get started in gymnastics or tumbling.

Source: Google

★ 5

been taking my daughter here for a few weeks, & we love it! the staff is friendly & super helpful!

Source: Google

★ 5

Really enjoy bringing 2 of my kids for tumbling. The teachers are great with the kids, the facility is clean and anytime I have had to email or call, I receive a quick response. Highly recommend!

Source: Google

★ 5

Great place with an exceptional staff that works with our youngster! Highly recommend.

Source: Google

★ 5

My daughter loves going to gymnastics at Jump Start! They do the beam and bar within the first two classes!

Source: Google

★ 3

My daughter is in the parent and tot class. I really enjoy her teacher Maddie. She is great with the kids. I do wish though they would venture into the big gym more often, even if it was to play in the pit or on the big trampolines.

Source: Google

★ 4

My granddaughter loves her class. I really appreciate all the appropriate sized equipment for preschool and school aged. Fun activities during class.

Source: Google

★ 4

Very well organized and great teachers. We tried other places, but this is the first one we really liked. Smaller groups and the teachers are good at keeping young ones moving so they don’t get antsy or bored.

Only thing that would make it 5 stars is more flexibility on cancellations and rescheduling.

Source: Google

★ 4

Very professional, nice atmosphere, friendly teachers and front desk staff.

Source: Google

★ 5

My daughter has been going here since she was about 18 months and she loves it! Miss Maddy is the sweetest, so patient and amazing with kids.

Source: Google

★ 5

My kids have been going to Jump Start since August. They love coming to class and have learned so much in the short time they have been there. Holly was so accommodating when trying to find classes that would work for my kids being that they are different ages and skill levels. Both Miss Sue and Miss Alexis have been great instructors and I look forward to seeing how my kids keep progressing in the future.

Source: Google

★ 5

My daughter looks forwards to gymnastics each week! She likes learning new things with her friends and loves her instructor.

Source: Google

★ 5

My daughter has been going since she was 3 and has loved every moment of it. I know she is still little and learning the basics but she has gotten to build her motor skills and learn to socialize and the importance of following instructions too. These are all important aspects of life that Jump Start is helping her build! I also really like that they recognize that certain kids learn at different rates and so they recognize this and move kids to different classes when they see they are ready rather than trying to keep them with the same age group it more based on ability within a general age group.

Source: Google

★ 5

My daughter has been going for a year or so now! She loves the experience and all the teachers have always done really great with her! Great facility. Very clean.

Source: Google

★ 5

I have a 6 year old daughter that absolutely loves it at Jumpstart. Its great to see her having a good time with friends and getting exercise and learning new skills. Her instructor is great. The only negative that i can think of is the parking. I wish there was a bigger parking lot.

Source: Google

★ 5

Love it for my 2 year old daughter!!

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★ 5

Awesome coaches, and several options for class times! Both my kids love it!

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★ 5

Our 3 year old loves her class and teachers, and we really appreciate their patience with her. Each week she looks forward to going to class, and we enjoy watching the skills she is learning.

Source: Google

★ 4

My daughter (11 yrs old) enjoys coming each week. She leaves sweaty after a good workout! She is not a competitive gymnast; Jump Start caters to all levels. We like Friday open gyms to bring a friend. We also appreciate free entry to open gyms as a makeup if we miss a regular class (24 hr notice required for that, but we feel that is fair). You can also makeup a class on a different day/with a different instructor.

Source: Google

★ 5

Source: Google

★ 5

Holly is a great teacher. I love that she knows the balance between letting my 4 year old have fun but keeping her on task.

Source: Google

★ 4

Great environment for kids to do gymnastics .

Source: Google

★ 4

We have been taking our children here since they were 18 months old. The parent tot classes were so much fun. As the our kids have moved up through the years they enjoy the classes. Staff is friendly and the facility and equipment is great!! Also great place to have birthday parties.

Source: Google

★ 5

I took my daughter here half way through the session and she loves it!! I love the fact we can sit and watch what she is doing, the teachers are great, the day and times are perfect!! The only bummer is I wish the parking lot was bigger. Other than that it’s PERFECT!!!

Source: Google

★ 5

The place is always very clean and when you call with questions the staff is very quick about getting an answer and returning your phone call!

Source: Google

★ 5

My daughter has been going there for almost a year. We have tried other places before but there is no place like Jumpstart. She loves everything they have to offer. So much variety! Great teachers! Wonderful communication! She has grown so much in her time there and we couldn't be happier!

Source: Google

★ 5

We've been involved with Jump Start for more than a year. This has been a great place for my kids to develop physically and mentally. Their instructor teaches well and is understanding. I appreciate the weekly class, open gym opportunities, and non-competitive/self-improvement program structure.

Source: Google

★ 5

My daughter has been coming to jump start for a year now. She loves coming. The teachers are amazing. She has grown so much over the last year. Thank you for all your hard work and amazing staff!!

Source: Google

★ 5

Source: Google

★ 5

My daughter loves Parent & Tot with Miss Maddie! All of the instructors are friendly and it's a fun place to work!

Source: Google

★ 4

Great for little kids!

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★ 5

My son has been going here for 2 years.. great place for tumbling gymnastics

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★ 5

My girls ages 4 and 7 just had their first classes and LOVED them! We are looking forward to beginning fulltime next week. Staff has been nothing but professional and kind. The facility is amazing! Great assortment of classes and activities!

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★ 5

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★ 1

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★ 5

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★ 5

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★ 5

Wonderful staff and facility. In addition to formal classes they host private birthday parties.

Source: Google

★ 5

I attend the adult class. I have a great time and I feel like the coaching has been great.

Source: Google

★ 1

Source: Google

★ 1

My 5 year old is in a class that is one hour long they stretch for 25 minutes when the teacher doesn't teach them how to do it correctly, then the teacher's stand around and talk to each other while my child waits. Not worth all the money for sure!

Source: Google

★ 5

Source: Google

★ 5

We just started going here and my son absolutely loves this place, I can't understand all the awful things people have said about this place. I can only guess that maybe they're confused about where they went?? Everyone has been over the top nice, super friendly and helpful. I am so glad we decided on this one, after looking at a lot of other places. It's clean with tons of cool and fun equipment. My son only wishes he could go everyday and gets super disappointed that he has to wait!

Source: Google

★ 5

My 2 kids go there and they absolutely have a blast. I have never heard one complaint out if the oldest about how she doesn't like it.

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★ 5

My daughter Irelynn absolutely loves it there!

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★ 5

I took lessons with Jon for about 2 years when I was 10 or 11. I am now 18 and still apply those skills. He drills the skills and technique in so it comes naturally. Jon teaches life long skills and morals. Jon will not allow to hear "I can't" This has seriously impacted my abilities mentally and physically. Seriously one of the best, and this rating is coming from the athlete.

Source: Google

★ 5

I signed up my son for gymnastic classes for young kids this summer. We absolutely love it so far. We checked out another gymnastics place in the QC area before signing up for Jump Start gymnastics and JumpStart was an absolute winner. Miss Holly is absolutely great with little kids and the class is structured in a way that kids learn some gymnastics fundamentals and have fun too. The class is 45 minutes and every minute of it is spent efficiently.
The only thing that I didn't like was that to try out a session to decide whether to sign up for it or not, you actually have to fill out the complete registration form. It was a bit odd providing all the contact information and signing something where you agree to not miss payments etc. if you're only coming to one trial session. They don't ask for any financial information on the form though. But we ended up signing up for the classes anyways because they were really good so I guess it was all ok. Still, the other place had a short form specifically for a trial session (just name of my kid and my signature under some liability statement) and I felt that that was more appropriate.

Source: Google

★ 5

Lo

Source: Google

★ 1

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★ 1

I completely did not like this facility nor did my daughter. Coach John tickles the girls which I thought was completely inappropriate. My daughter did not look forward to practice. We quit in writing and I followed up a week before the next billing cycle to make sure we were not charged.

Source: Google

★ 1

Agree with what several other users have said. The people/instructors are rude. When we signed up we weren't told that you had to drop out of the class before the next sessions started. We thought we were signing up for an 8 week class to introduce our child to the class. We were told that it was an 8 week class and if our child enjoyed it they would set us up for the next class. When the 8 week class was coming towards an end, I called to let them know that we would not be continuing on after the 8 week class. They informed us that we would have to fill out a drop out form. No problem, until we went in on to the class night to fill out the piece of paper. I explained to them our reasoning for not continuing, it was a scheduling conflict that didn't work for us (maybe in the future it would have). They were rude and said it was too late for us to drop out because they had already registered us. I again explained why it didn't work, and the lady snapped at me saying "I'm not going to argue with you" and then walked away. I asked "Are you really going to be like that to me?" Then one of the other girls piped up that I came up there rude first. I explained that I wasn't being rude I just needed to drop our child from the class because it wasn't going to work and that they just needed to give me the form to do so. They did end up giving me the form to drop. If they would have just done that to begin with I might have considered going back or would perhaps recommend them but after my experience and then reading others experiences that is just too similar to mine it seems they have a pretty standard response, rudeness. Avoid them and take your business elsewhere.

Source: Google

★ 2

Daughter has gone to a few places in the Quad Cities. At Jumpstart, she was actually losing gains she had made with Kathy at Tumble Time.

Then after overpaying due to jacked up billing, John refused to refund our overpayment, instead only offering to use the money in the future. Wrong. Unethical. It's my money, not his. Won't return calls to resolve it.

Arrogantly claimed to me that he has 600 people on his waiting list to get in. Well, make it 599. Will not give another dollar to an unethical thief.

Go to other places and get better value and deal with honest people.

Chris

Source: Google

★ 5

My daughter attends classes at JSG. I have had nothing but good experiences with the facility.For those that complain about the owner being "confrontational" about you dropping your kids and continuing billing until a formal "drop slip" is filled out, all I can say is, "Can't you read??? There are signs posted ALL OVER on the bulletin boards saying a formal drop must be filled out or you will still be charged. It's no one's fault but your own if you pay so little attention to large signs posted for you to read.John's a very straightforward business owner. He's not out to scam people. His programs are excellent, low pressure, and designed to give your kids personal confidence and the ability to do gymnastics in a setting where they can also have fun.

Source: Google