★ 5

Source: Google

★ 1

The front desk girl asked to leave as I was walking into the studio room because I showed up at 5:35 PM for a 5:30 PM class.

I literally watched the front desk girl close the studio doors in front of me. My shoes were off, all of my belongings were stored away in a cubby, & the top of my water bottle was off, because I was rounding the corner about to fill it up real quick.

But, the worker stopped me & either spoke so slowly because she thought I was an idiot or because she doesn’t know how to properly communicate. Either way, she explained to me the “late policy”, which is news to me, since people always show up 5-15 minutes late to classes I’ve been in. But, I just patiently stood & listened to her jumble of words - waiting for her to give me a verbal warning of some sort or perhaps simply request me to be quiet walking in…since I arrived DURING that 5 minute grace period.

I’ve never been late to a class, so I just stared at the front desk girl, as she tried formulating sentences & while I assumed I was still able to go in, while she fumbled across her words. By the time the front desk worker was able to properly articulate her thoughts, I was unable to attend the class, as the clock was just turning 5:37 PM - two minutes now past the 5 minute grace period. I literally stood & listened to this girl speak for two minutes as I was maybe less than four feet away from walking into class.

So what happened after that? I had to leave. I lost a class credit, charged with a no show fee, & the front desk worker couldn’t move me into a later class. Credits aside, she also didn’t even offer to add me into the later class, which I was more than happy to attend at the time, because my day was just one of those days…& I was so excited for the opportunity to honor my body & show up to class.

I don’t need someone to coddle me or hold my hand, but I had a bad day & this class was the only thing I was looking forward to since I woke up. This was supposed to be my happy place. Instead, I was humiliated as I had to go back to the cubby at 5:37 PM, put on my belongings again, walk out, & drive back out. I have a text to my partner explaining what happened at 5:39 PM, after I hit a red light on Metairie Rd & Bonnabel Blvd. Unless I’m an idiot, a five minute grace period means you are not allowed in starting at 5:36 PM. But, the bottom line is Barre3 should at least have front desk workers who know how to properly articulate class policies to clients in-person…even if the execution of the class policies are incorrect (or if they were improperly trained on what the policies are), along with how to treat others like humans.

Barre3 is supposed to be a place that welcomes everybody. I understand class policies - but only when enforced correctly. I was BAREFOOT INSIDE THE BUILDING AT 5:35 PM & walking towards the studio. I’ve never complained when instructors were 3-5 minutes late, because everyone deserves respect & grace. I believe your clients also deserve the same treatment. We also deserve Barre3 hiring (or better training) employees who understand policies. It’s such a shame that a studio that touts such positivity cannot practice what it preaches.

This cultivated trend of calling boutique fitness classes “safe spaces” or “sanctuaries” only holds true if the staff & owner treats the space as so. Moving forward, I can only hope that Barre3 can move forward & just hold themselves accountable by properly hiring competent workers & better training their staff on policies, along with how to properly use their voices & treat clients with respect. I believe I deserve an apology from either the front desk worker, manager, or owner - because Barre3’s amazing instructors shouldn’t have to suffer at the hands of an incompetent front desk worker.

Source: Google

★ 5

Sofias cardio class and Stephanies signature classes are the highlight of my week!

Source: Google

★ 5

I loved the candlelight class with Dana! Her energy is amazing, and I got such a great workout. I will definitely be taking more of her classes and look forward to trying out the other instructors at this location as well.

Source: Google

★ 5

I love this studio! Everyone is so welcoming and kind. The classes are challenging yet so fun. I encourage all my friends to at least try out a few classes here. I was hooked after only 1 class. The memberships are affordable, and the schedule is packed with options for all.

Source: Google

★ 5

I love this studio! The classes are so much fun. I have been going twice a week and I would go more if my schedule allowed. The instructors are great with giving modifications through out the class. 10/10 would recommend.

Source: Google

★ 5

My go to workout spot. Such a nice studio and a great workout!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Positive environment, wonderful staff, and challenging classes! I love it

Source: Google

★ 5

The first time I came to b3, I practically had to be dragged through the doors... I was intimidated by group fitness, terrified of barre, and nervous I'd make a fool of myself. Now you practically can't get me to leave the place! Because it's such an intense but low-impact workout, it's actually empowering and intuitive -- and it totally transformed my relationship with body image, fitness, and wellness. My mama friends love that there's childcare, too. It offers something for everybody!

Source: Google

★ 5

Love this studio and a great community to be a part of!

Source: Google

★ 5

Source: Google

★ 5

A great place to be! A great place for community, a great place to workout, a great place to feel strong and empowered.

Source: Google

★ 5

A truly amazing workout!!! I always leave the studio feeling balanced and centered, which carries on throughout my entire day. And to top it all off the entire staff here is always welcoming and dedicated to their clients.❤️B3

Source: Google

★ 5

I love barre3 because as a physical therapist it is very functional and safe. It is a great workout that can be intertwined with other work out activities like running and spinning, etc. All levels can do it and the staff are amazing, always willing to help.

Source: Google

★ 5

This studio is my happy place! Not only that, but it's a fantastic and safe workout.

Source: Google

★ 5

My happy place....great workout, friendly environment, play lounge for my child....what more could i ask for?!

Source: Google

★ 5

Perfect place for a fun and energetic workout! You will leave class feeling graceful AND strong! Highly recommend.

Source: Google

★ 5

Source: Google

★ 5

My absolute favorite workout in the city. You can really take each class at your own pace and go as beast mode or as zen as you’d like. Judgment free environment with the most lovely staff! I loooove Barre3!

Source: Google

★ 5

Amazing workout! The body AND mind will thank you each time!

Source: Google

★ 5

Source: Google

★ 1

Source: Google

★ 5

Awesome! Great workout with great results in a judgment free zone!

Source: Google