★ 5

Angel is an awesome instructor. Love her classes! Wish she had more. She gives alternative moves in her class for some of us that have physical issues/disabilities. She also makes her classes fun instead of just showing us the moves. I wish I could afford more personal training with her as she helped me out a lot last year. I always recommend her as a personal trainer or her classes to everyone I talk to!

Source: Google

★ 5

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★ 5

The dynamic duo Angel and Roderick’s Spin class ROCKS!!! Always bring the energy!!

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★ 5

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★ 5

Carol and Janice line dancing class is so informative. Being on stage and taking us step by step is so helpful. I am now attending Monday and Wednesday classes. Thank you Carol for helping me Wednesday.

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★ 5

Had a great service with Melissa today! The enrich facial with Melissa was very relaxing ! Thank you Melissa , will be back for the back facial also for sure!!

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★ 5

Phontrattain crew is amazing! Love Patrick and Emma! Great job making me feel welcome!

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★ 5

I've been a member of Crossgates for years. My favorite class BY far is Angel and Roderick's hip hop spin class! Their classes are so energetic and entertaining. Try it! You'll burn a ton of calories and it's fun!

Source: Google

★ 5

Angel’s class is awesome!!

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★ 5

Angel and Roderick have the best spin classes! Great music and high energy!

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★ 5

The reason I wake up early on a Saturday morning ANGEL. Not much time off work but the day I have I always start it out with an energy filled spin class. Thanks to ANGEL.

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★ 5

Friendly and responsive staff. Clean and comfortable facility. Excellent new member onboarding experience.

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★ 5

Love Angel’s silver sneakers class on Pontchartrain!! She is so much fun, gives all the options and makes time fly by!!

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★ 5

Greg Johnson is a fun spinning instructor!

Source: Google

★ 1

I’m writing again because, despite my appreciation for your initial follow-up regarding the misrepresentation/false advertising of a promotion, I am still facing the same issue. I have now requested multiple times for my membership to be canceled, yet after my fifth follow-up more than two weeks ago, I have not received any response. At this point, the lack of communication and resolution is extremely disappointing and reflects very poorly on your service.

Source: Google

★ 5

Patrick is such an amazing employee. Greets me with enthusiasm and always has a smile on his face!!! He is such a bright person and helpful aswell. For me to be new to smoothie king, he is a face i always like to see when working. He’s funny, silly, does magic tricks and as i said before, very kind and helpful. He even helped an elderly man cross the street to the donut shop.

Source: Google

★ 5

Patrick lee

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★ 5

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★ 5

Patrick was so kind and quick!!

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★ 5

Rachel is the best !

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★ 5

Mariah and Patrick are the best workers Cross Gates has ever had if I had my own business I'd hire them as soon as possible. Always willing to go the extra mile for members.

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★ 5

I had the pleasure of being waited on by the nicest young man Jackson. So very friendly, personable, helpful and not hard on the eyes. If all employees could be like this young man, you would stay so buzy you would have no time to turn around.

Source: Google

★ 5

Jackson consistently works the desk very efficiently and friendly. A true value to CG. Hate to see him go.

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★ 5

Rachel at Pontch is the absolute best! She is so kind, sweet, caring & she helps members with anything they need.

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★ 5

I enjoy the Silver Sneakers classes and activities held by instructors: Brandy and Carol They are great instructors, very kind and I enjoy going to their classes.
I use to like dance class until Gloria started giving me the evil eye for talking in class. I felt unwelcome

Source: Google

★ 5

Angel and Annelise have an awesome body pump class!

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★ 5

Rendi is an excellent trainer! She is knowledgeable, patient, and accommodating. She shows a genuine concern for her clients’ overall well-being and is passionate about helping them learn to live a healthy lifestyle. I highly recommend her!

Source: Google

★ 5

Roderick’s spin class is so much fun! Great energy and workout!

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★ 5

Brandy is a fantastic teacher, and so is Angel.

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★ 5

Brandy was excellent

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★ 5

She is the greatest she tells every step she talks the whole time. She is very thorough. She’s fantastic.

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★ 5

Patrick Lee is always so happy and welcoming!

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★ 5

Pontchartrain location is awesome, and Ms Tania is awesome.

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★ 5

Deena is the best trainer!! Always keeps the vibes high!

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★ 5

10/10 recommend Deena's Live Fit class! So worth it, I am in the best shape of my life because of it!

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★ 5

Deena Pugmire is such a fun personal trainer! I take her Live Fit classes and it is the best workout I've ever had. Love her energy so much!

Source: Google

★ 5

Emma is Awesome!!! She is always friendly and greets us when we come in, and tells us goodbye when we leave. She is attentive to everyones needs and is always positive ! Emma is Top Notch!!!

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★ 5

Emma is awesome. Always smiling and so cheery and helpful. Best employee ever more than 5 stars if I could!!!

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★ 5

Great workout! Craig is knowledgeable,professional, and friendly. Highly recommend training with him - you will definitely learn something new and get stronger.

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★ 5

I want to give a shout out to Angel and Roddrick for their enthusiasm and infectious energy last night. Hip Hop spin class was so much fun with the history of Hip Hop old and new.

Source: Google

★ 5

Great Jackson was a great help when I was having trouble operating a fitness machine!
Thanks Jackson

Source: Google

★ 5

I’ve been coming here for less than 3 years and I don’t plan on going to another location anytime soon. I struggle heavily with social anxiety, yet every employee has been nice and considerate of my concerns over the years and it really helps my confidence in public settings a lot. Ms. Tania has always been one of my favorite front desk associates since I’ve started my workout journey. She always greets me by my name and with a smile, and always has my locker on keys ready for me when I walk in. It means a lot to me. I’m looking forward to whatever changes this location has in the future.

Source: Google

★ 5

Rachel Lipps was very professional and thorough. Hospitable attitude made me feel welcomed and glad I joined. Great!!!

Source: Google

★ 5

Cross Gates at Pontchartrain is the best Fitness Club around. Rachel brings a smile to my face every time I walk in!

Source: Google

★ 5

Love the gym… specifically for the spin instructor Roderick!! His class is the reason I actually signed up for the gym.. high energy fun atmosphere!!

Source: Google

★ 5

I enjoy my classes at Cross Gates with Angel.
Her classes are always exciting and you’re getting the workouts that you need, cardio, biceps, triceps, abs, balance and strength. Great time is had by all. Angel is always very pleasant.

Source: Google

★ 5

Angel is great we love her

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★ 5

Love Rachel & Tania at Pontchartrain! They always make my day!!

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★ 5

We love our silver sneakers classes with Angel, Brandy and miss Carol

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★ 5

Angel is a wonderful trainer! Works around injuries and inspires!.

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★ 5

Very nice place, members are nice and chatty and easy to get along with,and the Staff members are very informative and helpful especially Ms Rachel Lipps one of my Favorite:)

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★ 5

Emma amazing front counter employee, so much fun to be around her.

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★ 5

Patrick is always friendly and goes above and beyond when I am entering g and exiting. Always happy face and uses my name since the day he started. Very good with names and very accommodating.

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★ 5

I love my silver sneaker class and one of my favorites Coaches is Angel, All the ladies are great, but Angel with her smile, kindness and energy motivates me get up and come work out 4 to 5 times a week.

Source: Google

★ 5

Very, very, kind and welcoming joyful spirit. Always a pleasant smile and a friendly welcome to Cross Gates feeling from Tania. Truly a blessing and an asset to the Cross Gates family!

Source: Google

★ 5

Patrick is really awesome! He’s always there to greet guests with the biggest smile and best energy.

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★ 5

Tania, Emma and Cody are amazing at Pontchartrain!

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★ 5

Angel’s small group sessions always put me in a better mood. Her knowledge, support and encouragement are unmatched!

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★ 5

I love The dance fit fusion classes with Janice and Tina. They’re excellent instructors, they have lots of energy, fun routines, and great music. The only thing I wish is that there would be more of these classes available during the week!

Source: Google

★ 5

Angel is the only reason I get motivated to go to the gym at 5am! 🤩⭐️⭐️⭐️⭐️⭐️

Source: Google

★ 5

Tina Bush-Kingman is an excellent instructor and very easy to work with as a team partner. Thanks for all you do.

Source: Google

★ 5

Everytime i come in emma has a huge smile on her face. She greets me everytime I walk in. I feel very welcomed witj her everytime.

Source: Google

★ 1

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★ 5

Love 💕 my Monday dance 💃 class with Tina and Janice right after Core Class!! Lots of fun 🤩 and quite a workout!!

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★ 5

Craig is the man !

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★ 5

I wanted to share my wonderful experience with Deena. She's an incredible trainer and has truly become a dear friend.

A few years ago, I was struggling and needed to prioritize my health. Deena not only helped me achieve my weight goals but also boosted my confidence significantly.

Do not walk, but RUN to Crossgates and ask for Deena!

Source: Google

★ 5

I love going to this gym, Mrs. Tania at the front desk always puts a smile on my face and makes my day!

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★ 5

I love seeing Mrs.Tania at the front desk any time I come!

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★ 5

Love coming to all the work out classes Cross Gates has to offer! Tania Fuselier at the front desk is AMAZING🤩 She makes my day

Source: Google

★ 5

I have grown up going to Cross Gates Family Fitness Center and it truly feels like an extension from my home! Mrs.Tania Stafford Fuselier at the front desk is such a delight to see every time I visit!

Source: Google

★ 5

Best Fitness center on the Northshore. Facility is clean and the staff here are so friendly. Patrick Lee is the best. He is always smiling and helpful. He is definitely a great addition to the team at the Ponchatrain location. There’s a sauna and steam room in the woman’s locker room. It’s also never too crowded which is a plus. There’s an awesome hip hop spin class with the best energy from both the instructors. They also added new equipment and this fitness area with multiple fitness machines. I absolutely love coming here.

Source: Google

★ 5

I love this gym! It's so welcoming and fun to be at. I love Tina's Dance Fit Fusion class, she's very easy to follow and very fun. I look forward to it every week!

Source: Google

★ 5

Had a great time at Tina’s class! I also love the new cold plunge 🥶

Source: Google

★ 5

Staff is friendly and helpful; Patrick Lee is awesome !

Source: Google

★ 5

My wife and I trained with Rendi Jancas at the Pontchartrain location. She was wonderful, patient with us and taught us a ton! I can’t believe I am beginning to see real results! I highly recommend Rendi as a personal trainer. I also want to post a shout out to Emma Dufrene at the front desk, she is always welcoming us and helpful with our needs. 😊

Source: Google

★ 5

We joined CG at the end of May 2025. We decided to get a trainer to show us how to do the necessary exercises. We were blessed to get Rendi Martin! She is not only smart at her craft, but she is a pleasant, happy, patient, and sweet trainer. She was patient with me always. I have a hard time keeping up and remembering the exercises and she always found a way to help me. I admire her for that. We finished our 12 week training session and we miss her terribly! We are following the routine she did with us but of course it's not the same. We miss Rendi! She is an amazing trainer! 🤗

Source: Google

★ 5

I thoroughly enjoy going to this gym. They have everything you could ever ask for in a gym and the staff there are very great. Mrs. Tania Fuselier especially makes my morning every day I go she has a smile on her face. I wholeheartedly recommend this gym to any people searching for one

Source: Google

★ 5

I have personal training with Rendi and think she's the bee's knees. She and I work well together and I enjoy the way she challenges me and supports me. She's knowledgeable, she pushes, she respects my boundaries and she respects my time. It's a pleasure to be working with her and I look forward to our next session!

Source: Google

★ 5

Patrick is friendly, welcoming, and personable. He does an outstanding job greeting everyone!

Source: Google

★ 5

Coming up on one year anniversary and very pleased with CG. Great equipment, some facilities challenges (sauna on Gause and leaky roof), but staff is always polite, courteous and helpful.

Patrick Lee is great at Ponchartrain desk. Raquel and Laex great trainers.

Source: Google

★ 5

Patrick at the Pontchartrain location always has a smile 😊 n his face, very friendly, and addresses you by your name. Great way to start off my workout!

Source: Google

★ 5

Patrick is professional and always has great energy.

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★ 5

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★ 5

Great experience

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★ 5

Jackson Marble is an amazing front desk staff member! He is friendly, helpful and makes every guest feel like they are a valued member of Crossgates.

Source: Google

★ 5

Patrick Lee is a nice young man and greets all the guest warmly when they arrive and leave

Source: Google

★ 5

patrick lee knows someone in oregon

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★ 5

Patrick Lee at front desk is outstanding ! 👍🏻👍🏻

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★ 5

I’ve been going to angels spin class for over 15 years (through high school, college, and now postpartum) and it does not disappoint! It’s challenging and upbeat and very enjoyable :)

Source: Google

★ 5

Best trainer I’ve ever had! Mrs Dena knows how to make you work for it and to help you work a sweat!

Source: Google

★ 5

I love cross gates family fitness because it is a great place to go to stay in shape while preparing for my upcoming football season. They have a variety of equipment so you will never feel like you are stuck doing the same exercises everyday. The staff are extremely friendly, especially Mariah and Emma at the Pontchartrain location. Cross gates make you feel like more than a customer and they make you feel very comfortable while trying to become the best version of your self.

Source: Google

★ 5

Rachel Lipps was very helpful and knowledgeable with all of the questions and concerns I addressed. Rachel’s professionalism and attention to detail is the reason my wife and I chose Cross Gates over the other facilities in Slidell.

Source: Google

★ 5

Angel always brings options and positive energy to combat!

Source: Google

★ 5

Thanks Patrick Lee for always having a warm greeting and kind words when we work out at the Ponchatrain location! Keep up the great work!

Source: Google

★ 5

Angel is the best! She is so kind and informative, and she always has a positive attitude. Each of her tailored workouts helps my daughter and I to be more confident in the gym!

Source: Google

★ 5

I have been a member of Cross Gates for 9 months . The facility offers everything you need to keep yourself healthy and in shape.
But, the one thing that makes the Pontchartrain location outstanding are the staff, especially Emma. Emma’s warm welcome is always energizing which gives me the boost to start working out. 5 stars to Emma.

Source: Google

★ 4

patrick is the best! always friendly!

Source: Google

★ 5

I can’t say enough about Patrick Lee at Cross Gates Gym! From the moment you walk in he greets you with a smile and his contagious laugh! He goes above and beyond every single time! They are lucky to have such an uplifting and dedicated staff member!!

Source: Google

★ 5

Angel is the best!! I love coming to her classes!

Source: Google

★ 5

Patrick L is the best. Greets us enthusiastically every morning and sets the tone for a fun and energetic workout.

Source: Google

★ 5

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★ 5

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★ 5

patrick lee is great

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★ 5

Patrick is so kind and awesome. Always greets me by name. Thank you Patrick!!!!

Source: Google

★ 5

Patrick is always a friendly face for my 5AM workouts and always so kind

Source: Google

★ 5

I work out with Craig he really did good because I was sore the next day and he was very nice!!

Source: Google

★ 5

Love the staff, always friendly and informative. Mrs. Tania is one of my favorite staff members. Always smiling and helpful in anyway possible. Love the staff at crossgates

Source: Google

★ 5

Angelo is very helpful and always pleasant

Source: Google

★ 5

Our family has been members of Crossgates for more than 15 years. Great facilities, equipment and staff. Having the ability to utilize three different locations with different equipment and amenities keeps the work out routine fresh. We primarily utilize the Pontchartrain location and are fortunate to be greeted most days by Emma. She is always upbeat, always engages with my wife about the various books they are reading and, after repeatedly leaving my phone, earbuds, wallet, etc… when leaving the gym she would ask if I had the items I left in the past and has saved me several times. If Google had. Six star rating I would give the extra star for her!

We highly recommend Crossgates.

Source: Google

★ 5

Great clientele and very friendly staff !! The staff at the front desk is always welcoming .

Source: Google

★ 5

Mariah makes my day every day! Best membership employee at Pontchartrain!

Source: Google

★ 5

Emma is a great front desk person. She is very sweet and great at greeting people.

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★ 5

LOVE Emma she’s so sweet and funny as heck!!!

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★ 5

Emma is an amazing worker and is always smiling!!! She’s amazing

Source: Google

★ 5

Jack

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★ 5

Kudos to Jackson Marble!! He is on the front desk and demonstrated excellent customer service!!! Polite, courteous and well spoken- he is a great face to the public for CG!!

Source: Google

★ 5

Mariah is a wonderful manager. She highlights our workouts with a great smile and attitude. Always helpfull!

Source: Google

★ 5

Love working out with my trainer, Deena. Always cheerful, friendly and great workout sessions.

Source: Google

★ 5

Thanks to my excellent trainer Craig Guerrera for transforming my body in such a short time. I love the group training sessions with Craig and my personal training also. He is always prompt and attentive!

Source: Google

★ 5

I continue to benefit from working with Craig. As a professional trainer, he has been especially helpful in strengthening my shoulder muscles while protecting them from additional damage which resulted from a home injury.

Source: Google

★ 5

I had a great experience during my training with Craig. He was very professional and knowledgeable of what he was doing. I enjoyed the training. 💪

Source: Google

★ 5

Working currently with a fitness Trainer, Angel, all things are explained to me. I'm overly appreciative for all the help I'm receiving. I would highly recommend the gym

Source: Google

★ 5

Craig guerrera

Source: Google

★ 5

I trained with Craig Guerrera for16 sessions, plus doing Hitt classes. I’m in the best shape I’ve been in a very long time!

Source: Google

★ 5

Mariah in membership is amazing!

Source: Google

★ 5

My experience was very relaxing. Lavega was very informative of what to expect, I would recommend her to everyone

Source: Google

★ 5

I had a wonderful experience getting my first facial with LaVega. She was very knowledgeable and professional. I absolutely loved it and will definitely be back.

Source: Google

★ 2

I signed up for a year's membership. I didn't use it much, but honestly, that's on me - discipline and all that :)

The times I did, I found the facilities excellent.

It's when my year-long membership expired that my experience became an unhappy one.

I discovered through bank statements that I was still being charged a monthly fee, even after the year-long term expired.

When I called into the Ponchartrain facility, I learned that my membership had been converted to a month-to-month version once it expired.

I had no idea that was how the system worked - and while I can see that perhaps I should have reviewed my contract in more detail, I would just have appreciated a call or email letting me know - or better yet, asking me if I wanted to do that at all.

I asked on that first phone call to cancel this month-to-month membership. Instead of letting me cancel over the phone like, oh, any other service business in the world because it's 2025, I was told I had to fill out a form that would be emailed to me.

I did not get an email with the form.

A week or so later, I was shopping next door so I went into the facility on Ponchartrain, where I had originally signed up.

There, I asked an attendant at the front desk how to cancel that month-to-month membership. They took some action on a computer, and then told me the cancellation had been submitted and that someone from the gym would call me within the next couple of days about it.

Again, the fact I couldn't cancel IN PERSON, at the facility I originally signed up at, was pretty surprising - but I thanked them and went on my way.

I did not get a call from the gym.

Today, 10 days later, I got an email that said they were charging me for yet another month of service.

I called in yet again, and was told that an email had been sent to me after I visited the gym in person - no phone call; just an email. I was told that they would send the email again, with a link to the form - and that once the form was filled out, they would refund me the two months of charges.

I finally got the needed form in an email a few minutes ago and filled it out. Hopefully the membership will now be cancelled, and the refunds will come through.

Quite apart from how poorly this cancellation process was handled, I'm left with one central confusion and upset:

Why would you make it difficult in ANY WAY to cancel a service like this? If your clients love you and the service you provide, congratulations and well done - you'll enjoy repeat business and referrals. If your clients aren't happy with paying for your service - for reasons related to your company or (in my case) just plain failure to take advantage of what you provide, why would you want to collect money from them, and make it difficult to end off on the arrangement?

I am really disappointed, and hope you'll reconsider how you handle ending off with clients. You can do better than this, I think.

Source: Google

★ 5

Employees greet w a smile as you enter.
Always Clean. Very nice members.
Lov Lov Yoga Classes…

Source: Google

★ 5

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★ 5

Craig is very dedicated and knowledgeable.

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★ 5

I love this 30 minute format! Stephanie makes every class unique, interesting and challenging. My core has really strengthened in these last few weeks of taking her class!!

Source: Google

★ 5

This is an amazing gym it is looks very small from the outside but it is actually quite large for the size gym it is. They have free weights and a large selection of cardio. They have an amazing staff that always welcomes you in and says good morning. The bathrooms are very clean and the equipment seems fairly new to the facility. They have a smaller more private room for stretching if you don’t feel comfortable in the other areas.

Source: Google

★ 5

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★ 5

Awesome gym. Great equipment; wife loves the classes. Very clean.

Source: Google

★ 5

Courtney does such an amazing job at the front desk at pontchartrain!! Love her so much!

Source: Google

★ 5

Courtney was very kind and helpful. She greeted you as soon as you walk in the door. Very welcoming and positive enviorment.

Source: Google

★ 5

The goat

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★ 5

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★ 5

Love Courtney and everyone at Pontchartrain! All the locations are fabulous but Pontch is my home base!

Source: Google

★ 5

I have had an amazing experience with Blake, he is an amazing trainer very empowering and upbeat. I do not believe I would have kept the motivation to stay on this journey without his bright and upbeat attitude. So for anyone looking for a trainer that is encouraging, helpful, and funny. Blakes that person. Thank you Blake 🙌

Source: Google

★ 5

Excellent service. Helpful

Source: Google

★ 5

Courtney at the Ponchatrain location is very sweet and very knowledgeable. She has a great personality and always has a great attitude. She is a wonderful asset for this company. Thanks

Source: Google

★ 5

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★ 5

Great customer service from your employee Courtney

Source: Google

★ 5

I’ve been a member for about 6 months now and every experience at the gym has been a blessing especially the employees. I love them all. Keep up the great work Cross Gates Pontchetrain location. 🙏🏋️🤎👍🏾.

Source: Google

★ 5

Courtney is the best employee EVER!!!! Super friendly and always helpful!!! Cross gates wouldn’t be the same without her!

Source: Google

★ 5

One of my favorite things in the entire world is seeing Daniel’s bun peaking over his desk while I workout. Sometimes I stare at him and he doesn’t look back at me. He doesn’t even notice me staring at him. Best part of Pontch. I recommend checking him
I mean the location out.

Source: Google

★ 5

My sister and I came in today and I was not planning on getting a trainer but he impressed me and was so good at explaining things I could not pass it up ..I want to thank Craig for motivating me…

And he was cute!

Source: Google

★ 5

My sister and I just signed up with Craig for personal training! We’re so excited about working with him and seeing results. He’s very motivating and I know will make the hard work more fun!

Source: Google

★ 5

As a member and frequent visitor of all 3 Crossgates Clubs I can confidently say that Crossgates on Pontchartrain is now my favorite. It may be the smallest of the 3, but the G.M. Nathan Guste keeps this facility impeccably maintained with equipment so clean you can eat off of them, and H2O that flows from the water fountains that is so pure it tastes like it's being pumped in straight from the glacial lakes of Switzerland. My only complaint is that back in 1996 when Nathan and I were neighbors, I let him borrow my copy of Tecmo Super Bowl for the NES. Well it's been 28 years and I still don't have it. He's told me numerous times over the years that he returned it to me and that I must have misplaced it, but I know better. You don't misplace a classic like that. He's probably at home playing it right now before he heads up to work. Anyway, as of right now 5 stars, but if I don't receive my copy of Tecmo Bowl back by 2026 I'm afraid I'll have to come back and downgrade my review to 4 stars.

Source: Google

★ 5

Like most days when I walk in my CrossGates on Pontchatrain, I am greeted with a hello and a smile and today was no exception.
Today I was struggling “did I really want to be there” but within moments of walking in the gym, Courtney and her bright smile and big personality made my difficult day, disappear. She shared a laugh with me, then wished me well and onto my workout.

So off I went to where I needed to be….Bootcamp but not just Bootcamp but Bootcamp with Henry or as some of us say, Bootcamping with the Best.

You see, I can say that!!
To some, Henry is just a trainer but for me and so many others….
He’s our motivator, he’s our mentor. He’s the one that guides us but most importantly, he’s the trainer that has learned each of client’s personalities and strengths and to me, that is the definition of an excellent trainer.

Knowing our personalities has taught him when he can push a little harder or ask us if we are okay.
He sees our struggles and reminds us that we will conquer that struggle and move on to another because that progress…..
WOW the word progress!! I wish there was a picture right next to the definition of progress because, it would be a picture of myself and so many others of Henry’s clients but don’t take my word for it, walk in our Bootcamp class, we will tell you…
We are bootcamping with the best, if you don’t know the answer, let me help you out….
That’s Henry on Pontchatrain!!

Now before I finish this survey. I can’t forget others, like Mariah always there with a smile and helpful as can be! Sadly, I wish I knew 3 of those gentlemen’s names that work that front desk because those 3 are always kind and give a smile. I really am disappointed that I don’t know their names and I should know their names because two of them have been there the longest….I guess that’s one of my disappointments, CrossGates tends to go through a lot of staff.
Some are so good and then suddenly they are gone. Maybe they have moved on to other things and bettering themselves, for that I am happy for them but if they are leaving for other reasons..,..well you as a business, should be able to understand what I am saying.

Enough negative because if you ask me, CrossGates on Pontchatrain is exactly where I want to be, Sweating with Henry and the amazing clients that sweat with me on Tuesday and Thursday!!
AB is thanking all at CrossGates on Pontchatrain

Source: Google

★ 5

Cross Gates Ponchartrain is the best location because of the employees that treat us like family. Courtney at the front desk is always smiling and helpful. Henry keeps us coming back because of his awesome training classes.

Source: Google

★ 5

Great Gym and even better front desk service. Courtney is the best!

Source: Google

★ 5

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★ 5

Courtney Martin goes out of her way for every person she comes across! Lovely person all around!

Source: Google

★ 5

I always see Mariah at the front desk when I come in and she’s so welcoming and has a big smile! Always makes me feel like i’m coming to more than just a gym! It’s a second home!

Source: Google

★ 5

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★ 5

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★ 5

Cross Gates offers such a variety of classes and amazing instructors! I have a second home in Grayton Beach where fitness gyms do not compare at all. Top notch instruction from Stephanie, Sabrina snd Joy in various Yoga classes. This is thee plus years but I wish I had started this forty years ago. I would have been a better boss and manager. Despite fourteen hour work days, I should have made time. I am.stronger, better balanced, more positive and a senior citizen plus. Great job, CG.

Source: Google

★ 5

Courtney did an awesome job!!!

Source: Google

★ 5

Courtney is the best ! She so informative about what CG offers and extremely friendly.. hard to come by in this day and age.

Source: Google

★ 5

Courtney is one of the my favorite employees here. She always has a smile on her face and is extremely helpful

Source: Google

★ 5

Amazing gym!!! Wonderful staff.

Source: Google

★ 5

Cross Gates Pontchartrain is my go-to gym all machines are easily accessed and staff is is always nice!

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★ 5

Cross Gates on Pontchartrain is one of the best smaller gyms to go to! It is clean & the staff is super pleasant! It’s small enough so that the faces there become familiar. My coach Henry Bennett is my favorite! He’s tough but good! He always pushes you to always give more! He’s not afraid to call you out if he sees you picking up a smaller weight than what he knows you can do. His fitness classes are the best. If you are afraid to try group fitness because you’d feel lost in the pack of a ginormous gym, give Cross Gates on Pontchartrain & Henry a try!

Source: Google

★ 5

It a really good place to workout at. And the staff is great

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★ 5

I don’t know who hired Ms. Courtney but she is a very great addition to there staff and make my day everytime I show up to the Gym

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★ 5

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★ 5

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★ 5

I love this gym I come all the time. Courtney is the best front desk employee she’s always is a helping hand!

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★ 5

I just love Crossgates gym on Pontchartrain… the staff is so nice and very helpful with all of my needs, especially a big shout out to Courtney and Mariah … absolutely the best … they are so very kind kind and accommodating… it’s truly a special place and the best kept secret in slidell!! I would recommend visiting over there … you want be disappointed.. I promise you!!😀💯🩷

Source: Google

★ 5

Best Front desk crew of all locations! Very kind and helpful!

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★ 5

Courtney and Mariah are always polite and helpful at the front desk at the Pontchartrain location.

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★ 5

Mariah and Courtney are wonderful people to be greeted by as soon as you walk in! Very friendly and fun atmosphere. Gym itself is very clean and has a proper amount of equipment to get things done.

Source: Google

★ 5

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★ 5

Courtney at the Pontchartrain location has been a rockstar helping me and my family, get acclimated as new members of the Crossgates family!!

Source: Google

★ 5

Great place to workout!

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★ 5

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★ 5

All the staff but particularly Mariah are wonderful!

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★ 5

This location is definitely my favorite! From the convenience of location from work to all the friendly staff. The management team is always available and always giving members first attitudes!

Source: Google

★ 5

Love the staff. Clean, welcoming environment. Always prefer this location.

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★ 5

I love this place! That guy Nathan is just the best!

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★ 5

Great staff and wonderful gym and equipment

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★ 5

The gym is well managed and the personal training at the Pontchartrain location is very professional and motivating. I don't use the other locations, so I can't comment on them.

Ok. I NEVER change my reviews because it takes too long, but I have to give some kudos to my trainer BLAKE. this guy is a REAL physical Trainer. His initial assessments are accurate, he NEVER has a bad day in front of his clients, he will not let you push yourself into an injury, and he adapts to young and old people. You want nutrition help- he does it. You want strength- he'll give it to you. You want better mobility- he'll make you mobile as a cat. I was going to train with him for a few months and the money is so well spent that I'm going on the better part of a year. He has me feeling good, looking good, and excited about going to the gym again. He also makes every workout new, interesting, and fun. The guy has a special talent and the education to back up his certifications. He is a special kind of trainer and educator. I'm not sure how Cross Gates found this man, but they hit the jackpot. He has given me so much that it is hard to repay him, but this post might help. If you are thinking about getting a trainer, call Blake. You consider your time and money well spent!

Source: Google

★ 5

I had an absolutely wonderful experience at CrossFit Fitness, all thanks to Mariah! She was incredible from start to finish. Mariah addressed all my questions straightforwardly, without any runaround or unnecessary complications. Unlike my experiences at other locations, she made the process of getting what I needed seamless and hassle-free.

Her professionalism and efficiency stood out significantly. Mariah didn’t give me a hard time about anything—she was helpful, understanding, and prompt, making everything feel so easy. It’s rare to encounter such exceptional service, and Mariah’s assistance was a breath of fresh air.

Thank you, Mariah, for your amazing service. You’ve made a loyal customer out of me!

Source: Google

★ 5

The gym is very accommodating to its members and takes their questions and concerns seriously to improve the overall experience. They offer lots of great classes and have a great staff and management as well!

Source: Google

★ 5

Best gym experience hands down. Management team Nathan, Daniel, and Mariah really go above and beyond to make sure all members needs are taken care of!

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★ 5

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★ 5

Outstanding facial done by Erica! Her massage techniques and several other steps she took truly enhanced the relaxation aspect of my experience. I left feeling rejuvenated and my skin was glowing. Perfect experience!

Source: Google

★ 5

I finally tried Structural Integration Therapy at CG spa with Dawn Stokes. We usually do Myofascial Release which uses a lighter pressure and works on the fascia and in focused areas. Structural Integration uses deeper pressure and requires multiple sessions to fully arrange the entire body so the force of gravity can flow, the body can work properly and begin to heal itself. Dawn is one of very few certified practitioners on the whole Northshore. I highly recommend Dawn. Discuss your pain and body work goals with Dawn to determine which treatment is best for you. I can see visible reduction in inflammation.

Source: Google

★ 5

For 40 years, they have helped my family stay in the best shape. Give them a try and get your pass for a free tour and workout at the Slidell gym locations.

Source: Google

★ 5

Great Instructors and Staff. The fitness center is always clean and the pool is great for summer!!!
Lexi is very helpful if we ever have any questions.
I HIGHLY recommend Angel if you are looking for a trainer.

Source: Google

★ 5

This is my happy place. Nice people here. Come get a membership!

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★ 5

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★ 1

It's the lack of representation for me!
If you're Black or Brown proceed with caution. You'll never be an equal there. People will turn their noses up at you as if your membership is paid by government assistance. There isn't even representation of us (Black or Brown people) or our children on their website. How welcome are we when not even a flyer has a brown person on it. Poor leadership and bad marketing. Horrible environment if you're looking for community. It's a whites only club!

Source: Google

★ 5

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★ 5

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★ 5

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★ 5

Source: Google