★ 5

Thank God the sauna is working again in the ladies locker room! Now, I can give a 5 star rating. However, please tell your temp staff who fill in at this location to never tell a customer they don't know where the classrooms are at the gym because they are just filling in. Make a standard practice that they must tour the gym so they know the facility and can address simple, basic, questions if they are sitting at the front desk. Please and thanks.

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★ 5

Miguel Helped me sign up he was very good at explaining the membership and how it works. Great attitude and spirit..I was hesitant because of the cost but with all that comes with it felt like it’s going to be worth the price! Fyi I rarely do reviews but I can appreciate when someone takes pride in what they do and Miguel displayed that and more 💪🏽

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★ 3

It's okay. The ellipticals all have rust on them, the scale was never fixed, it was removed, machines waiting to be serviced more than a week. Everything else is good.

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★ 5

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★ 5

Had a blast at the Zumba class. The staff were very helpful and kind. Miguel told me all about the great benefits of LAFitness. I would highly recommend this gym.

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★ 5

Had a great experience the managers Ignacio, Miguel, Amanda and David all helped me out to get going on my workouts enough to where I had to put a review. I never realized how helpful people can be in a gym! Definitely try it out

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★ 3

Updated Machines such as Treadmills Bicycles and cross body needed!

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★ 4

Nice gym but hours suck. Opening at 8am on the weekends? That's late!

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★ 1

A lot of the Equipment is out of order and TV doesn't work. Water stands in ceiling on Air conditioning doesn't work well. Smells molded. Sinks in lady's room doesn't work or puts out little water. Redoing the parking lot but can't seem to making the quality of the gym better.

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★ 5

Great staff

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★ 5

I really like coming early and get a good work-out. The staff is friendly. The mechines are well maintained and the sauna is clean

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★ 5

Enjoyed Zumba.

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★ 2

I’ve been going to this gym for almost 3 years and the facility is great EXCEPT for the fact that the temperature control doesn’t work in the weight lifting area. Seriously, anywhere else you go to work out in the gym is cool and comfortable and then you head to the weight free weights and it’s at least 5 degrees hotter. We’re here to workout, we’re already sweating, this is too much. I’ve started driving a few extra minutes to the Severn location to avoid this. Please fix it!

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★ 5

Very nice clean gym. Front desk staff is very friendly. Manager Hailey is very quick to get equipment fixed and is very helpful.

I prefer this gym over some of the others in the area.

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★ 3

I have been going to this gum for 4 yra now. I have also visited other La Fitness in the region and country. So without a doubt I feel like the forgotten step child..
This gym does have a great staff who is always willing to help.

But, the equipment is calling for an overhaul. Compared to other LA fitness’ in the region, which have newer and better equipment. I wish they would revamp the equipment.

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★ 5

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★ 5

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★ 5

What a beautiful gym. Abundance of exercise machines, hot sauna, pool, basketball court, it has everything, including, clean, locker rooms, and friendly employees. Highly recommend.

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★ 5

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★ 5

Love pool and nice environment

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★ 5

Lots of equipment, friendly staff, facility always clean. Pasadena

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★ 1

Girl at the front desk had horrible attitude, she didn’t know what she was talking about at all, do better and hire better people, do not come to this location.

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★ 1

Update, 4 years later still sucks. Just using this location until I can buy home gym equipment. Wifi still doesn't work 4 years later and trying to bring a guest is a nightmare. Equipment needs repair and updating

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★ 1

The Crofton and Bowie locations, are a HUGE disappointment 😩. As a previous instructor and current member, I've seen it all - dirty equipment, broken machines, and 'salespeople' who'd sell hospice patients a membership 🤣. No lifeguard? No problem, just hope you can swim 🏊‍♀️. And don't even get me started on the deflated basketballs 🏀. Fitness classes were the only redeeming quality, but sadly, not enough to save this sinking ship 🚣‍♀️. Management still thinks they're above the law 🙄. Consider yourself warned!

I tried to give them a chance hoping things had gotten better but naw. I'm dropping my membership to head to Snap Fitness, where the equipment works, I can go 24/7, the vibes are cool, and my insurance helps to kick in some savings 💸.
I promise this ain't CAP. Just go in and take a tour. 💁🏾‍♀️

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★ 5

Greatest sauna on earth (probably the hottest in Maryland when it’s not working 180-190s)

Doesn’t get too busy at peak times either pretty solid place

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★ 5

Upd06.10: Adding back the well-deserved fifth star. The sauna is working, and everything’s been great lately.

I’ve been to a lot of LA Fitness locations. This one is pretty good — not perfect, but it’s not overcrowded, people mostly put the weights back, and the showers and bathrooms are in decent shape. Overall, compared to some other LA Fitness gyms, I’d give it 5 stars, but I’m taking one off for the men’s sauna being out of order. It hasn’t worked since I first came here back in May

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★ 5

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★ 5

My letter to La Fitness Management Pasadena Maryland
I am a customer at the Pasadena, Maryland, gym. I go about three times a week and have the pleasure of being greeted by Hailey, one of your employees. I want to tell you that Hailey is a gem. She is always friendly, helpful, and professional. I always love seeing her smiling face and telling me to have a good workout. Thank you for hiring such a wonderful person. I feel welcomed, safe, and secure with Hailey at the front desk
Nancy Lee Garrett

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★ 5

I've been attending this gym over the last 5 years since returning overseas from the military, and this fitness center is top tier. Their facilities remain the cleanest in the state thanks to a consistent and dedicated staff who are present every morning. Their front desk showcases A+ effort, and their trainers are relentless in making sure you reach their fitness goals. In addition, their full court Basketball Gym, Heavy Bags & Studio, Pool, Sauna, large array of cardio equipment and weights, plus Hot Tub are the reasons why this is the ONLY gym I prefer!

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★ 5

Amine helped me get started with the app and got me everything I needed. Great service!

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★ 1

Receptionist misbehave percentage with customer is really High, Treated us like idiots, and the way of communication indicates that the receptionist was the boss and the receptionist considered us her slaves, Really hated in the way of coming to this gym.

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★ 5

Amine was helpful made it easy and fast

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★ 3

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★ 5

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★ 5

Amine was great. Gave us a tour, explained all the features available in the facility. Overall a great experience.

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★ 5

Body works class is awesome.

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★ 5

They have the sauna & hot tub at this location! Plus the staff is friendly and it's in a good area. Love it here!

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★ 2

This is a newer gym, with equipment in good order and not too crowded even in peak times. The locker room is clean and has tile floors (not the stinky carpet as in other places). The mens' sauna has been recently redone and is pretty good, still smells like wood. Too bad the mens' showers have gone downhill - no, off the cliff - in the past several months: out of 10 stalls, only 3 are working and have (some) hot water, and most have missing soap dispensers. One of the stalls had the drain clogged for months, and another has been leaking a stream of water for months.

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★ 4

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★ 5

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★ 5

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★ 1

I’m not very familiar with gym equipment, especially free weights, so I tend not to use them. When I use the machines, I always look at the pictures to make sure I’m using them correctly. When I joined LA a few months ago, my husband and I did the free assessment with David as they offer every new member to upsell trainer services. David asked what our goals were and mentioned one of the benefits of having a trainer is to avoid injuries. So, we signed on the dotted line and faithfully met our trainer, Joshua, once a week.

Joshua was not good at letting us know which body parts/muscle groups to work on, just to do the exercises he told us to do. For example, doing a row with free weights, I thought I was doing an arm exercise but later learned (from someone else) it was a back exercise and squeezing my back should have been my focus. Him not telling me that was a red flag, and while he seemed pretty nice, he wasn’t a very good teacher. However, I continued on until almost two weeks ago. This time, on a machine where I would have looked at the picture, I just followed Joshua’s instruction and was injured… while he stood there and watched! Although I was in pain, I tried to continue the session until I couldn’t. I had to leave and ice my knee.

My insurance is changing, so I was unable to see a doctor but have been icing and resting my knee since that time. I was told my only recourse was to pay for another month and they’ll cancel the final month, despite the trainer being there as a witness. That was my apology. The payment I made was only to cancel the remaining contract which only has two months left.

The trainer - Joshua, David - director, and Dan - corporate VP looked out for themselves and not the customer. Making me pay for a service that I can’t use, for a still painful knee injury that I didn’t cause is inexcusable and the worst customer service I’ve ever experienced. I would rate LA Fitness a 0 if I could.

Maybe this review won’t sway you from having this as your gym but definitely reconsider getting your training from here or expecting concern for your wellbeing.

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★ 5

The hot tub is under maintenance. Check before you go to the location for an update. They haven't provided a completion eta.

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★ 5

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★ 5

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★ 5

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★ 1

It's 5:10am on a Tues and over 30 people are standing outside waiting on someone to come to work.

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★ 2

Great classes!!! Need more Zumba instructors. . Most of the issues is when equipment or heat not working, it takes a while to have it fix.
Example: the heat in the fitness studio hasn’t been repaired for more than a month. It’s still winter and the temperature in the studio is so cold. management said they are waiting for a part and will be fixed ASAP. That’s been several weeks now.
At least put a portable heater in the room.
Next time order extra parts so when equipment needs repair or breaks you have a back up and don’t have to wait for pony express.
Since spring is just around the corner, hopefully the studio temperature will be more manageable.

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★ 4

Decent mostly clean - bathrooms were disaster not too busy some equipment was out of service but most was working although some dated - overall was good experience sauna out of service

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★ 1

I was pleased with the gym. However, I have seen members vaping while in the gym , doing their workouts. We are breathing in these toxins while we try to get healthy. I do not see staff monitoring the floor or providing any enforcement.

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★ 5

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★ 1

Limited classes. Zumba instructors are leaving due to poor leadership/management. The heater in the Zumba room has been broken for weeks, and the front desk said it would take 8 weeks to fix. Bathroom stalls have been broken since ai became a member more than a year ago0

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★ 5

Awesome customer service

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★ 1

Here's a quick breakdown:

Step 1. We did a tour with a guy who told us nothing but the monthly cost. We were cool with that cost, and we're excited to get started.

Step 2. We came in to talk about signing up, and they tell us a starting price that's four and a half times higher than the cost that was described to us.

The price included the first month, the "last month", and a ridiculous startup fee, so let's go into that

First month makes sense. A gym membership is a prepaid service. I pay a monthly fee, then I use that service for that month. Perfectly fine.

Last month DOES NOT. This is, again, a prepaid service. All a "last month" does is force you to pay for an extra chunk that you aren't going to use. If I'm cancelling, I'm not interested in one more month.

Finally, there's a startup fee, which I'd be fine with if it weren't more than the two months they wanted us to pay combined.

I'm not signing anything with a company that wants to wring out an extra three and a half months of cash before we ever get started.

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★ 4

Clean gym with good equipment options and helpful/pleasant staff

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★ 3

Decent gym

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★ 5

Clean facility. Good, responsive staff

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★ 5

The weights are heavy

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★ 4

I am a return member because of the very clean pools at most locations but am not excited by the UK Swim classes (3 stars). Staff is very friendly and a large part of the 4 stars (I would honestly give staff 5 stars). I do agree that while the staff keep the facility very clean (another reason for the high review, like 5 stars) some of the equipment has seen better days (stationary bikes, rowing machines, cardio stuff, 2.5 stars). For this I cannot give a higher review, especially due to the premium we pay vs. other gyms in the area (over all 4 stars, but definitely closer to 3.5 than 4 stars). Came here to see what time they open and am wasting like 20 minutes writing a review when I could be there working out. :-)

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★ 5

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★ 4

Place is good but is showing needs of maintenance to the building walls carpet and lights. The lights are always flashing on the basketball court. They need to replace all with LED highbays and it willl be worruy free for 5 or more years. The staff is wonderful especially the front desk. The equipment is cleaned all the time by members and staff.

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★ 5

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★ 5

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★ 5

So I go to a lot of different LA Fitness locations, and this one is definitely top tier. That's both amenities, equipment, and atmosphere. If I could give them more than five stars, I would simply for consistently having a (perfectly) HOT dry rock sauna and hot tub. Many LAF locations in the area have neither or have a UV sauna that sucks, or a hot rock sauna that doesn't get hot, or is a location with a sauna or hot tub that's been out of order for months. This location must also have an amazing Zumba instructor -- several days of the week every week it's packed to capacity. With the exception of maybe the ergometers, the equipment is mostly in great condition, not under repair terribly long, and the whole gym is pretty consistently clean. Staff and personal trainers in abundance helping folks out too.

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★ 1

apparently they're not making enough money from the regular paying members even though they charge much more than many. So now they bring the british swim club in and tie up lanes in the pool . one of the main reasons i joined this gym is because of the pool and i like to swim laps. I couldn't do that tonight. I complained to the person at the front desk and her answer was oh well they'll be gone in a half hour . i guess I'm supposed to be good for management and their revenue plan and schedule my swim time around this group. this is really dissapointing. I've already been working around the swim clubs saturday hours and now come back in Saturday nights. I have to hurry then because the club closes early on the weekends. I guess i now have to work around this on the weeknights too. Maybe i should ask the british swim club when its ok to come in and get my paid for workout in?

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★ 3

New equipment and upgrades! I would give a 2.5 if I could

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★ 4

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★ 1

Very rude staff the facility is ok.

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★ 1

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★ 4

I love coming here in Pasadena than Severn but the equipment are rusted! They need to change it or clean atleast !! And the pool, its not 80-84F as advertised!! It like 70-75!! Someone should check it coz my husband & i were only allowed to do some aquafitness but he can’t coz the metal in his spine start to get cold from the pool, please check it especially the weather is getting cooler

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★ 5

I usually work out at the LA Fitness gyms in MoCo. However, whenever I visit AACo the differences at these LA Fitness gyms are so vast. That's actually a good thing! Both the Pasadena and Severn gyms are completely amazing. They are clean, well maintained, there's plenty of space and no waiting for equipment. The locker rooms are immaculate and spotless. The employees are friendly and welcoming as well. I wish the LA Fitness gyms in MoCo were this outstanding. Thanks for making my visit so great AACo LA Fitness!!

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★ 5

Great gym! Lots of room and equipment. However, it can be crowded on mondays and I’ve seen dumbbells be stolen. Other than that, great gym!

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★ 1

All the equipment are rusty and too old I think pasadena la fitness should update a new one..

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★ 5

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★ 3

A variety of different equipment should be installed.. there’s machines that the members hardly use ( like that one over the back machine ) it’s weird , nobody really uses it . It should def be replaced . Also , one time I came in and the lights were dim ! Made for a cool workout , everyone was locked in ! Lights came back on and everyone was like “booooo” , maybe a Thursday or Friday night you could just dim the lights some so we can have that same experience.

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★ 3

Updated review. Weights seem to be racked better lately where in the past it was always a total mess. In the process of updating the sauna, overdue. Showers I'd give a D- (bad plumbing and terrible staining.) The toilets without automatic flush are frequently left unflushed, but the bathroom is otherwise okay. Everything overall seems a bit worn but in acceptable condition. Things seem to be getting better over time, still plenty of room for improvement.

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★ 5

Haley called and resolved my issues.

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★ 3

The instructors of the group fitness classes are great but the classes are lacking because of the equipment. The main exercise room has mats that are literally torn and falling apart and there are only 4 sets of 7.5 weights which are the heaviest weights used in the classes. Many of us, class participants, have gone to management for better mats and more 7.5 weights but there’s been no action to date.

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★ 5

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★ 4

My trainer John is the best. The only problem is the female locker room. Some women harass other women and find ways to get in conversation.

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★ 3

The only complaint I have is the whirlpool not working,

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★ 4

Very friendly and helpful staff. Machines I use on a regular basis are well maintained and kept clean, which I very much appreciate. Thank you.

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★ 5

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★ 5

Nice gym

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★ 5

I come here every Sunday to start my day. I love the Zumba classes here. I also enjoy the sauna room

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★ 4

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★ 1

Came to get pricing for my family of four and tour the facility. Front desk employee page the manager waited 10 minutes and he went to try find him. Couldn't find him waited another 15 minutes and told the front desk employee we were leaving.

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★ 5

Five star rating for a five star Zumba class instructor, Jerrell! So entertaining, so fun and time flies by with his high intensity choreography.

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★ 5

Keeping it nice and clean. Pool was down for maintenance but they said it will be back up sometime during the week.

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★ 2

Got kicked out of the room with punching bags while mid workout. I work all day, 2am till 2, I go to the gym to unwind and pay plenty for it. I don't mind working out with other, I support healthy people, but these "classes" weren't on the agreement, the fact I pay as much as I do and can't use the only room with punching bags because some old ladies feel entitled. L gym sesh, it was also legs today.

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★ 5

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★ 3

Cycle class is great but bikes need work: pedals are rusty, straps in bad shape, several monitors don’t work and haven’t worked for a long a long time

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★ 4

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★ 5

Always clean and great customer service, have everything you need for a good exercise routine.

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★ 5

Great gym

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★ 5

I have been training with Alex for over a year now and he has helped me so much with my fitness goals. He goes above and beyond to work with my hectic schedule and is always available for my questions. I feel like I'm learning something new every session and I would definitely suggest him for anybody that is considering working with a personal trainer.

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★ 5

Master Trainer Jon is the real deal. Started training with him about a month ago. I feel better on a daily basis now. And he mixes up my workouts just about every time. Keeps me on my toes. Never gets boring. I don't hate going to the gym now.

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★ 5

Always clean, friendly, energizing. Trainer Alex is attentive, thoughtful, knowledgeable and careful not to push too hard. We have been very happy with our LA Fitness experience!

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★ 5

Ryan Small is the awesome Personal Training Manager at LA Fitness. After he took the time to understand my goals, he explained my options and signed me up for a personal training program that works for my budget and immediate goals. He's very knowledgeable about personal training and helped me several years ago get to my lowest weight in years! The trainer he recommended for me is a very good match, and I'm very happy with the program I signed up for, and I'm already getting results!

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★ 5

Great gym kept clean. Staff friendly. I especially enjoy Haley’s hard work and hospitality.

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★ 5

My trainer Josh is amazing. I’ve worked with him for years and he’s got me doing weight I never thought I could do. I’m 62 years old and he works with me just as well as younger people. He’s friendly too. I look forward to my workouts. The gym is clean, it’s got a lot of equipment and friendly staff. I’ve been a member here for many years and will continue to be..

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★ 5

Neesh (the GM) was incredible during my week visiting this LA fitness. The facility was clean, friendly, and inviting. Couldn’t recommend this gym more.

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★ 5

I love the LA Fitness in Pasadena. I have been working with personal trainer Jonathan C. for over 2 years now and he has been exceptional in helping me achieve my fitness and health goals. From making sure I am accountable in working out regularly, checking how my nutrition is going, challenging me to push the limits at the gym, he has definitely been the best!

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★ 5

Great gym! Clean facility and kind staff! I get a warm welcome when I arrive and a friendly departing salutation each day, love that! The sauna and locker rooms are always clean, which is important to me! My PT, Jonathan C., is amazing! He’s knowledgeable and clearly passionate about his craft! He listened to my goals and has crafted my workouts around them, plus we always have great conversations, what else could I ask for! Keep up the great work!

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★ 5

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★ 5

The staff is always friendly. Iggy will always help you out and make sure you’re staying safe and having fun.

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★ 5

Gym is always clean, and training staff is great.

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★ 5

LA Fitness of Pasadena. Gym is clean and the staff were very polite. Lino helped our family get started here.

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★ 5

One of the best gyms I've been to. The employees are respectful and courteous and the equipment is always neat and tidy and the people are as friendlyas can be. The manager was great and very professional

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★ 5

Great experience! Friendly staff, and excellent cleanliness

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★ 5

Jonathan Collins is an awesome trainer. I have trained with him for 3 years. If you want a great coach to get you into shape, keep you accountable, and to help you with your fitness and wellness goals. He’s the coach and trainer for you

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★ 5

5 stars for LA, 500 stars for Jerrell, my Zumba instructor. Zumba is intimidating, and he not only makes every move attainable, but he doesn’t make you feel insecure. Plus, I’m exhausted after every class. His song selection, choreography, energy, and personality are a whole package. Pasadena hasn’t made a better decision than him. Thank you!!!

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★ 5

Wonderful Gym! Started working with the personal trainer Jonathan this year and he has been very supportive, motivational and understanding. My weight loss and body transformation process would not be the same without him!

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★ 5

Jerrell’s Zumba class is the best! He is very energetic and gives great cues to help his class follow along. The class is always a blast! Check it out!

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★ 5

Jerrell’s Zumba class is AMAZING!!! he makes me want to come to the gym. I enjoy the class so much! I try to come to at least three classes a week if I can!!

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★ 5

Jerrell, the Zumba instructor ROCKS. Even with the A/C blasting, I sweat like I've been dancing in a sauna. He has great energy, he's a big cheerleader for the class and has a couple of Beyoncé moves in 1 or 2 songs. Check him out, you won't be disappointed, especially if you like to twerk.

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★ 5

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★ 5

I have had a excellent experience with LA Fitness, my trainer has allowed me to feel better than I have had in years. I’ve had a lot of trainers in CA, Josh is by far the best!

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★ 5

Very clean gym and they are cleaning the locker rooms all day!!! Best LA around

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★ 5

Lino was a great help I was scared to walk in and he made the whole experience more comfortable and enjoyable I would give him a higher rating if I could!!!

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★ 5

Amazing experience here! Mr. Gómez helped me achieve my goal for the day.

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★ 5

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★ 5

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★ 5

Josh and the rest of the training staff are Awesome and Super helpful!!!

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★ 5

Gym is great and always clean. Training staff is outstanding. Special shout out to Josh who has helped me progress more than I ever thought I could. He is motivating and makes the training sessions both challenging and fun!

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★ 5

This was a good experience. Josh and the rest of the trainers were really helpful in getting me to my fitness goals.

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★ 5

Josh and the whole trainer staff at LA fitness are wonderful! It’s a fun and supportive environment :)

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★ 5

Great environment and staff

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★ 5

Always a good space to get work in

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★ 5

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★ 4

Nice environment to workout

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★ 5

The staff provides excellent service and one staff member in particular Lino gave me great assistance with my workout and made a great atmosphere for my time there.

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★ 5

Lino was an absolute joy to work with. He helped me get familiar with machines that I knew nothing about, and was also very friendly. If you need help Lino is your man

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★ 4

The facility is nice. The only complaint is when the equipment is down for repairs, it takes awhile to get repaired.

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★ 5

This gym is awesome! The people are super friendly. Shout out to our girl Mel! She’s super sweet and always takes time to greet everyone!

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★ 5

Excellent gym, Mel is always so nice and welcoming, great place!

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★ 5

This location is my favorite one in the area by far. It’s always clean and well stocked. The staff is friendly and professional. MEL always has a smile and is very helpful.

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★ 5

Friendly, courteous, and professional staff any time of the day. Mel always greets you with a smile and is among the best. Not your typical stuffy fitness gym with outdated equipment.

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★ 5

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★ 5

The gym provides me with a professional trainer Josh. He is a great guy and workouts are designed one on one. The training team as a whole, are great people to know.

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★ 5

Very close to where I work. I have no problems waiting to you the equipment. Staff is very friendly.

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★ 5

Leno is the man up LA fitness come up and check him out he will give you a deal on your membership and you will not regret it

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★ 5

Extremely personable staff and an amazing GM. They really care about the gym community. The facility is kept very clean. Everyone here is more than happy to help anybody. All you have to do is ask :)

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★ 5

Beat Basketball experience I’ve had nice staff, clean courts and great runs. La
fitness basketball lit🔥🔥🔥🔥

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★ 5

Pasadena 🔥🔥🔥

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★ 5

La fitness Pasadena has best basketball court!!

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★ 5

basketball la fitness is the best🔥🔥🔥🔥🔥

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★ 5

This is a great club,the basketball is very entertaining,fun and competitive.

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★ 5

Basketball is lit at La fitness pasdena 🔥🔥🔥🔥🔥🔥🔥

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★ 5

They taught me how to play basketball

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★ 5

This is definitely one of the best gyms I've visited. Theyre clean, nice and the MOD lino was so nice and helpful and answered all my questions. I absolutely would recommend anyone to go here.

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★ 5

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★ 5

The gym is great and shoutout to Lino he’s an amazing guy and very helpful truly great overall

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★ 5

The gym is neat, very nice equipment as well. The manager Lino there was very helpful!

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★ 5

This is the first gym I’ve been back to in a few months and it’s been great! The people are welcoming and the facilities are great. I fully recommend

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★ 5

Really enjoyed the facility especially the help I got from the staff. I was pretty unfamiliar with the equipment but after talking to Lino I felt more confident about my routine and wasn’t as hesitant to use the facilities to their fullest

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★ 5

Manager Lino, is a very helpful person and staff member. He is friendly, considerate, and a genuine person.

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★ 5

The manager Gomez was super cool and always willing to help out

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★ 5

Great gym and machines. Clean environment Very helpful staff. The manager Leno helped me setup my membership and answered any questions I had. Will be coming back

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★ 5

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★ 5

Lino the manager was very helpful and very nice.

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★ 5

Clean gym , staff is awesome, lino in particular made my visit very welcoming

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Great employees and trainers highly recommend

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★ 3

Equipment is old and rusted, cardio machines still have the 30-pin iPhone connector from before 2012, and the vending machine doesn't have protein drinks; it has energy drinks, instead. It's a decent site otherwise, but if there is another facility near you I'd stick with that one.

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★ 5

Great

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★ 4

All in all a good place but the water dispenser for the bottles.. the water smells really chlorinated!!

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★ 1

Long story short, like many other reviews here, they refused to cancel my membership despite me showing up in person with the proper paperwork 4 different times because "no one present is authorized to initiate a cancellation."

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★ 5

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★ 2

While my experience with my trainer was great, this gym screwed me in the end. I got military deployment orders and they continued to charge me regardless when I cancelled. My bank took their side because LA fitness claimed I never gave them my orders when I gave them a copy before I left. Now I'm out $400 because they obviously care more about the money then their members.

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★ 2

The gym is looking run - down especially when compared to the new club in Severn.

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★ 5

Been coming here for years. Staff are polite. Easy to get a workout in flexible hours.

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★ 3

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★ 4

I recently started working out again here, and have been enjoying it. I like the variety of machines that work all the different muscles. I haven't tried any classes yet but am looking forward to doing that soon!
Some of the sinks in the womens bathroom haven't worked in several weeks.

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★ 5

This place has turned around so beautifully the staff is very welcoming definitely coming back here to workout!

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★ 5

These five stars are specifically for Denise M's 6:00pm Wednesday Aqua Fit class at the Crofton/Gambrills location. This is an awesome class, and Denise is a top notch instructor. Her class is my favorite! She makes working out so much fun!

Source: Google

★ 5

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★ 4

Beautiful Gym overall. Great very welcoming, helpful staff.. except one older lady not sure of her name but very short spoken and comes off as if she has an attitude towards the customers. Definitely made me feel unwelcome and uncomfortable. There is a lightskin young man there who is about I assume 20ish in age he was soooo sweet and answered all of my questions and helped me with everything I needed. He needs a pay raise!!! Most importantly, SHOWERS NEED BENCHES!! Only one hook per shower and that is no where near enough to hold my stuff. beside those concerns, cleanly and a variety of amenities including a sauna, jacuzzi and a large swimming pool for a reasonable price. Definitely my top pick for gyms in Maryland.

Source: Google

★ 1

Dangerously overcrowded, cleaning supplies often empty, broken equipment takes forever to be repaired.

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★ 3

Update April 2023: There’s a giant hole in the ladies’ bathroom that has been there for months. The water fountain is broken and stuck on, wasting so much water! Repairs here seem to be not a priority.

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The equipment in the free weight section appears to be newer. I haven’t noticed any rust. But the other LifeFitness machines are rusty and falling apart. May be time for an upgrade? The section that is only for people paying for personal training is always missing equipment. Apparently, employees here do not return the equipment to this area at the end of the day. The whole gym smells of chlorine, which hits you in the face when you arrive. That tells me they don’t know what they are doing with keeping the pool and hottub sanitized and properly balanced.

The facility and women’s bathrooms always appear clean but the maintenance is lacking. A couple doorknobs on the stall doors need replacing. The ceiling in the women’s bathroom is leaking water and the drywall and paint are being ruined. The sinks have been bleached with some solution that discolored them, unfortunately, so they are unsightly. Maybe it’s time to replace them? I have been told the showers run cold but if you run two showers at one time, apparently you can get some hot water. There are places throughout the gym where the carpet is torn.

The gym is always busy when I’ve been here but not too crowded, thankfully. There is definitely a regular crowd here and everyone seems nice. Whenever you come, you can bring a friend, which is a bonus. I notice several people do that when I come here.

The bikes and other cardio equipment could use some tuning up. They squeak. There are plenty of sanitizer spray bottles, paper towels, and hand sanitizer stations. There are two water fountains near the basketball court, one of which is a bottle-filler, which is convenient. Some people clean the equipment after using but most don’t. I think if you’re really worried about germs from others, a public gym is not someplace you should be frequenting.

All in all, a good place to work out. Nothing major really wrong here but their maintenance and upkeep could be better.

Source: Google

★ 5

Las maquinas estan nuevas club kids equipado todo muy limpio

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★ 3

The Staff is horrible

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★ 4

I always enjoy my work out with them. It's worth the time

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★ 5

Good gym love working out here.

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★ 5

Very nice people. Large facility. Looks like enough equipment.

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★ 5

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★ 5

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★ 4

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★ 1

Need to keep business hour until closing time 11 PM
Please Do not lock the door 30 minutes earlier...........

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★ 3

Hours of operation. Why on the days where most people don’t have to work is the gym closed. Closes an hour early on Friday. Opens 3 hours late and closes 3 hours early on the weekends?!?

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★ 5

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★ 5

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★ 4

Great options for classes, they have a hot tub, sauna, and pool. The building itself seems very dated though.

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★ 5

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★ 5

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★ 5

Academia excelente. Muito bem equipada, ampla e limpa.

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★ 4

Love to work out, wrestling with some over use stuff now can't wait to get back. Gym is well worn and needs some updates like a real hack squat, lots of handles need replaced throughout but the crowd is good and most are easy to get along with. All I've worked out are dedicated. Let's GO!

Source: Google