★ 4

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★ 5

Top tier location with extra space and extra equipment. Shower facilities are probably in the top 3 of the 50 or so locations I've visited.

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★ 5

Well kept. Very friendly staff. Maybe the only gym that's 24 hrs?Definitely my new home away from home

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★ 1

I called during business hours several times & then just set up an appointment online everything was all set up & confirmed & nobody showed up!
I found a wayyyyy better gym
thank you for wasting my time
=)
P.S
DO BETTER

Source: Google

★ 5

This place is so friendly. everyone is so friendly. the workers are always on top of everything and the easiest people to talk to. makes going to the gym worth while. Nesser especially. Helped me with shoulder stiffness and pain that completely changed my upper body workout mobility and joint strength

Source: Google

★ 1

Don’t get a membership here. If you try to cancel…they will still charge you. Even went in returned my key fob spoke to who now I assume was just a trainer and said I’d like to cancel, he said okay. Seemed like that was good enough…months later I’m getting charged still…I told the guy over the phone I’m not coming back and I’m gonna contact my bank. Received a snarky remark. No customer service and they’ll continue to make money off you. It’s a money trap. Disgusting.

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★ 1

You need to fix the ac. Another year where it is still not fixed.
It’s 75 degrees in there right now. It’s just disrespectful that you are the most expensive gym in the area and the one with the lowest quality experience

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★ 5

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★ 5

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★ 1

Unhelpful.

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★ 5

My favorite gym in Westfield!! The staff is so friendly and a great resource for gym beginners. I really like that the gym is open 24/7 for members and has free weights!

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★ 5

Great Facility, Been a member for several months and no complaints. Staff has been nothing but friendly!

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★ 5

Great facility and perfect for someone with a busy schedule. Staff is very respectful and helpful.

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★ 1

The worst gym in the area. So small and uncomfortable. They treat it as a cult. Cant cancel or they will come after you. My yearly fee was taken out before the year mark ever hit. Staff are not helpful and some of the most uneducated people ive ever met that know nothing about the company they work for.

Source: Google

★ 1

I find it absolutely ridiculous that your ac is still not working. Especially considering you are the most expensive gym in the area as well as having the least amount of equipment with no tanning option. No one wants to work out in 80+ degree gym. The staff is great and I know they are doing the best they can with these conditions. To the owner -figure it out please.

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★ 1

Paying a premium gym membership amount every month to basically work out in a sauna, fix the ac

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★ 5

I'm happy to say that I was paired with Mitch as my trainer. He has been helpful in a way that is supportive, adaptive, relatable, and constructive; he genuinely works to aid me in achieving my health goals. This is a shout out to Mitch because I consider him an invaluable part of my fitness journey. I am looking forward to continuing my gym experience at Anytime Fitness!

Source: Google

★ 1

DON’t GO

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★ 5

Have been coming to this gym for a while now, John is great to work with! Professional and pleasant to deal with

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★ 5

John was very personable, engaging, actively listened, and shared his knowledge in a way that was easy to understand. I left feeling encouraged and excited to begin.

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★ 5

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★ 5

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★ 3

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★ 5

Great gym very clean

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★ 5

Clean gym clean bathroom!

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★ 5

Clean gym and showers, very friendly staff

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★ 1

If I could give 0 stars I would they don’t tell you everything in the contract and if you try to cancel you have to pay for the entire year. An absolute waste of money and management is a complete joke. Never do business with them.

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★ 5

Everyone is super nice and helpful. Nessar is the greatest trainer

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★ 1

Been a customer for many years and employee who was there this weekend was extremely rude . I was taking a shower and my 4 yr old need to use the bathroom and pretty much ran him off. Worse hospitality from this employee

Source: Google

★ 5

We travel around the country and enjoy our AF membership. We see all kinds of sizes of AF gyms. This one is a great one. Lots of racks for bench pressing, squats and/or deadlifts. They also have a dedicated deadlift platform that helps you load the weights without killing yourself (see pics). I was able to stick to my workout program more consistently because they had enough equipment to use on a busy day that I could find alternatives easily. There are some things that I do miss. I prefer a lying leg curl machine instead of a standing one (I’m short and cannot target it properly while standing) and I wish they had a row machine (but I got by with making my own w a bench next to the cables). All in all compared to the other AF gyms out there this one is a great size and you don’t feel as cramped as some neighboring towns do (Agawam). I’d definitely sign up here if you’re in the area. Friendly staff as well. Very helpful and approachable. We’ll miss going here because we have to move on to my next work assignment out of state, but this review was worth posting mainly for those that are out of town. So they can see the variety here. Thanks AF for a good variety.

Source: Google

★ 5

Excellent gym!!!! Staff is super nice and friendly. Trainers are very helpful and always willing to help with my fitness and nutrition goals. Variety of gym equipment and super clean too! Can't ask for a better gym!

Source: Google

★ 5

This place is special and unique I've been in gyms my whole life and it took me up to a month to realize I don't have to schedule or wonder what time it is, when I'm going to the gym ,because you have your own key fob and can go in anytime which is a huge benefit and the members are all very nice there's no attitude or anger the staff is pleasant and kind and funny ,there's definitely the best gym I've ever been in and going in anytime I want ,is a huge advantage. 🙏😁

Source: Google

★ 5

What a nice club! Have traveled around the country. This is one of the finest clubs. Extremely well equipped and spacious. Very clean and well maintained. The manager Nesser is very friendly and clearly committed to maintaining a quality experience. If visiting the area again would be happy to return. Thank you.

Source: Google

★ 5

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★ 5

great place to work out whenever you want.

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★ 5

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★ 1

It is a good gym for people who like a basic workout, but the have a very poor selection of free weights and benches. overpriced for what it is. the YMCA and even planet fitness gives you more bang for your buck. stay away from this attrocity of a gym.

Source: Google

★ 4

Ideal place to go to any time of the day to work out, no pressures kind courteous staff professional. Equipment is terrific only thing bathroom shower way too small.

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★ 5

Good times. clean. great gear.

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★ 5

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★ 1

DO NOT SEEK MEMBERSHIP HERE.
While the gym is decent, if you try to quit, they dont tell you how and they NEVER return phone calls. I moved and there is no club near me.... Ive left NUMEROUS messages over the summer and none were returned. Not responsible, wicked poor communication. DO NOT BUY YOUR MEMBERSHIP HERE

Source: Google

★ 1

Paying 35 a month for "anytime" access yet I can't go to the gym after work because they are closed.

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★ 5

Best gym for overall strength training , available equipment be implemented for any type of workout or strength sport(weightlifting, powerlifting, kettlebells,not for strongmen though)

Source: Google

★ 4

Not too bad considering the covid19 restrictions. The wifi was no good though. But had trucker freindly parking in the back and a supermarket next door.

Source: Google

★ 1

I've been trying to cancel my membership since March I have sent out multiple emails and have left messages at the store. Not one person has tried to reach out to me and I'm still being billed. The most unprofessional gym with zero customer service I wouldn't recommend to my worst enemy.

Source: Google

★ 1

Due to covid the gym shut down in March. I joined in February, was not going to pay a membership when place was not open and with the risk of getting sick. Just received a bill from a collector from Anytime Fitness for the whole 18 month membership. Is he serious? See you in court.

Source: Google

★ 1

Very unprofessional with handling how people leave. Place is more of a scam with bad equipment not worth what you are paying for. They charge you an extra month to CANCEL your membership.

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★ 1

Was charged when not using membership and then did not get a refund back for it.

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★ 5

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★ 4

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★ 1

After going over the payment and the contracts I decided to get month to month and thank God I dident. The guy that was talking to me about how much it would be failed to mention that it was bi- weekly coming out of my checking account it was only after I had a problem with my debit card that I found this out so I immediately cancelled the membership with no fees because it was month to month and I'm glad. The place is way overpriced for a hole in the wall with lack of equipment they have there.

Source: Google

★ 4

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★ 4

Truck Drivers looking for a place to work out? Plenty of space behind the building and Pretty well equipped.

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★ 5

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★ 5

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★ 5

This is a great place to get fit and get healthy

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★ 5

It was fun

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★ 5

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★ 5

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★ 4

This gym had everything I needed to get a good workout. No issues.

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★ 5

I’ve been coming to this location since November of 2018. They’ve recently added a few new pieces of equipment which have been awesome. This is a great gym if you’re serious about your goals. It’s a smaller atmosphere than most gyms but large for an AF. It offers few distractions (which I like) and is very accommodating to however you want to train. The staff are personable and welcoming and the classes look super fun (although I haven’t done one yet). Everything is clean and well maintained and being open 24/7, I always feel safe even if it’s very late or very early.

Source: Google

★ 5

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★ 5

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★ 5

Been a member about 10 yrs. Plenty of equipment and great Staff. Open 24/7/365. Trainers I have worked with have been knowledgeable of my needs and expectations. Seems like family.

Source: Google

★ 5

Nice clean environment, body positive. Decent set of rules!

Source: Google

★ 2

I just moved from another state and their anytime fitness was phenomenal. This one is lacking equiptment and smells horrible in certain spots. Some of the gym equiptment is worn down or torn and they havent been replaced. They have a suggestion box so i wrote a piece of workout equiptment on it. They weote back a snarky sarcastic reply on the white board not thinking there is more than one machine called the same name. I didnt think i had to be that specific because if you own a gym or work at it you should use your head to decipher what im talking about. So far this gym has not given me the home feeling i love when working out. But it is a gym so i give it 2 stars.

Source: Google

★ 5

Love going on my schedule, open 24/7

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★ 5

The Westfield Anytime Fitness is such a great environment to workout in. The trainers that work here are all so helpful; they offer advice and answer questions even if you're not one of their clients. There is a very welcoming atmosphere at this gym and it makes it easy to workout alone or with friends, you really have the freedom to do whatever you want here. The manager, Leah, is very personable and greets and gets to know every member individually. I would highly recommend this gym if you're looking for somewhere new to pursue your fitness goals.

Source: Google

★ 5

The staff and members here feel like family. They offer training methods such as personal training, group training, and virtual fitness classes. It's never too busy and I've never seen anyone waiting for a machine. Starting the journey to a healthy lifestyle can be intimidating but I feel more motivated just by becoming a part of the supportive community here.

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★ 5

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★ 4

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★ 5

I luv this place...

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★ 5

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★ 5

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★ 5

Good place to work out! Open 24/7!

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★ 4

Always clean and the staff is super friendly, but there's always a lot of people and the gym is very small

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★ 4

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★ 5

Great workout ANYTIME! This is one of the larger ATF clubs I've been to in New England. There is plenty of cardio equipment and tons of free weights with lots of room to spare. They have a separate class area with online training available. Very clean and close to so much! What are you waiting for, come on in ANYTIME!

Source: Google

★ 1

was excellent when I started working out there. Under new ownership and management (father/son team) It has headed downhill. Equipment gets removed but not replaced when broken. If you have any anytime membership go ANYWHERE else. Agamam has a wonderful facility. I recently needed to end my membership and did everything I needed too correctly on my end. I was charged again the following month, it took three days of phone calls to four people to get my money back. All the while I was treated like I was the one who was wrong and No one seemed to know what they were doing. Perhaps trainers should stay on the floor and people who know how to push paper stay in the office. The manager Zach is very ignorant on his job and doesn't have to worry about it cuz Daddy owns the place

Source: Google

★ 4

Clean, not many people, WiFi - I like it

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★ 5

Great location, clean, great equipment. New ownership this year. Check it out!

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★ 5

Great healthclub, stays clean, plenty of space, and never any crowds. I go at peak time and am able to use all equipment without ever waiting. Plus, they don't ever close.

Source: Google