Planet Fitness

Marlborough, 21 Apex Dr, Marlborough, MA 01752 | ★ 4.1 (445 Review)

📞 +1 508-786-3000

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About the Club

At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

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Reviews

Tom

★ 1

This used to be one of the best gym’s in the area but has gone downhill in recent months. Machines always seem to be broken for extreme lengths of time (both chest flies have been out of order for months), equipment is always dirty and there is always trash (water bottles, paper towels) scattered across the gym floor and locker room. All things considered, PF may not even be the cheapest gym option anymore. Very disappointing.

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Joseph Bartolomeo

★ 5

I’ve been going to planet fitnesses for years all over the country and this is by far one of the most welcoming clubs. This club is also very clean from the equipment to the tanning beds. The VIP employee Gina is the best person to greet you first thing in the morning and she is non stop doing things around the gym area if you ever need something or a have a question. 10/10 recommend for the overall gym experience

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Ashley

★ 3

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Bruinsfan2882

★ 1

I really want to be able to give this place a good review because it has a pretty decent variety of equipment both weights and cardio however I cannot. This gym has been very disappointing for me in the time that I have been going there. My biggest complaints have to surround the lack of enforcement and action from the staff. People are allowed to workout in sandals, crocs, dress pants, jeans, work boots and no one says a thing. Most people don't wipe down the equipment after and a lot of the time the bins for the paper towels is overflowing and the paper towels are empty. People talk on their phones loudly and slam weights. The bathrooms are fairly dirty and the whole gym has clear signs its either being cleaned lazily or not at all. I would love to address any number of these things because they should be a simple fix but I have no confidence that anything would be done since i have seen these things done directly in front of staff and they do nothing. I hope they turn things around because it has a lot of potential but as it stands is a low quality gym.

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Jeanne Baumann

★ 1

Can't seem to fix tv sound no matter how many times I ask ...not helpful at all

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Deb Davison

★ 2

Planet Fitness Marlboro has been under new management and has gone downhill. So disappointed in how dirty the gym is now.
The machines are never cleaned anymore or maintained.

This was my previous review which was 5 Stars-I don't usually write reviews, but this is well deserved. I have been a member of this gym for over a year. Shaleene is the new manager here. She is doing an amazing job! The gym is so clean and everything is in its place, no more private personal trainers taking up equipment for long periods of time, and friendly welcoming employees.

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Eva Rinaldi

★ 4

Part of driving across America is you go to a lot of planet fitness locations. This one has nice staff and hot water in the shower and it's designed so your clothes don't get wet. It does not have an annoying multi level design. It does however close super early on weekends and have giant fans installed over the entire floor instead of ac. Which means that I gained 15 lbs while in Marlborough bc my autistic self simply cannot get my usual time in biking when the air won't stop touching me. I tried wearing long sleeves and hoodies but unless I literally come in wearing a 10 lb slanket it's just intolerable to be on the floor here. Cannot relax and enjoy my session.

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fernando

★ 4

VThe gym facilities are top-notch and the staff members consistently deliver exceptional service. Nevertheless, the issue of cold water in the shower has emerged as a significant concern, particularly following the summer season. I have lodged numerous complaints, yet no action has been taken to address it.

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sarah houston

★ 1

i recently joined the planet fitness gym community and only have been going for a couple weeks, me and a few friends decided to come to the gym at apex entertainment center, i walked in very happy with how nice the establishment is and was excited to workout i was walking on the treadmill for about 2 minutes when i realized a creep was starring at me we made eye contact and i turned around right before he walked into the men’s bathroom and i saw his camera out on his phone just as he was walking by me i fully believe he took a picture of me and i am a young girl so i was very scared and caught off guard so i ran into the bathroom crying and panicking where i was greeted by a female assistant manager who honestly didn’t do much but ask me a bunch of questions i could barely answer bc i was in such shock, she told me she cannot access camera footage and asked if i was gonna leave or stay? i obviously left but i just feel like more could have been done i know there’s not a lot they can do because it was such a fast and discrete moment. but i had called a day later bc she told me the manager can review the footage and it’s now a week later i have called 2 separate times and nothing has been done and the real manager thought it was weird that the assistant didn’t review the footage or even notify him that an incident has happened. so if you wanna go to this planet fitness just know the staff does not care if your comfortable and being sexually harassed and continue to let this guy workout

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Kathy Dunnigan

★ 4

Great gym. Good vibe.

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Andrew Donoghue

★ 1

So the showers have been struggling for sometime at the Apex PF in Marlborough, with hot water often short lived or not working. Finally they announced the showers would be closed for a few days and I thought great, they’re finally going to clean the stalls and fix the hot water. Well, the stalls are still coated with soap scum and the floors near the urinals with urine. As for the showers, the maintenance that required a three day shutdown appears to have been limited to replacing 4 shower heads with the cheapest ones they could find. Having set themselves back $100 dollars on this extravagance, they are apparently recouping the costs by eliminating the hot water altogether. The management obviously doesn’t give a flying you know what, as long as those sweet membership fees keep coming in. Or, maybe management does care, but has a nasty gambling habit and needs to skimp on maintenance so legs don’t get broken. Who knows - not my problem. Do yourself a favor and don’t join this gym. The PFs in Shrewsbury and Westborough are far better.

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FaZe Griefer Jesus

★ 1

I have never been treated with such rudeness and disgust at a gym in my life. I came into Planet Fitness with 2 friend who one of them had the black wherever pass and he could bring my friend with him, as a guest and i used my summer pass before, but apparently it expired with notifying me in any shape or form. thinking it would be a simple and positive experience. Instead, I was met with one of the most unprofessional front desk employees I’ve ever encountered.

This female staff member was outright rude, dismissive, and looked at us like we didn’t even belong there. Instead of showing the slightest bit of courtesy or understanding for a first time visitor, she immediately shut me down, refused to let me off the hook for ONE DAY, and basically forced me to sign up if I wanted to work out. The entire time, she stared at us with visible disgust, as if helping us was beneath her.

The way she handled the situation was absolutely unacceptable. Customer service should NEVER feel like this cold, judgmental, and downright disrespectful. If Planet Fitness wants to brand itself as the “Judgment Free Zone,” maybe they should start with their own employees, because this experience was nothing BUT judgment.

Just be careful with brunette girl at front desk if you for some reason decided to work out there which at point you need to question yourself for wanting to workout in there.

Shameful.

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Bradford Hart

★ 1

The siren is for emergencies only. Not for signaling the club is closing. And beware they shut off the hot water 15 minutes before the club closes, even if you're in the shower.

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Daniel Pereira

★ 5

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leonel noj

★ 5

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Patricia A Torchio

★ 5

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Navnit Desai

★ 5

Excellent services and cleanliness! I recommend.

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Steve Hayes

★ 5

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Chris LeBreton

★ 5

This Planet Fitness was super clean. The staff and patrons were also really friendly.

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Gabriele Monteiro

★ 1

unhelpful staff!

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Gabriel Simoes

★ 5

Top

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Marc Capuno

★ 5

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Ann-Marie Mulvey

★ 5

The facility is well cared for and clean. Additionally staff is fantastic and friendly. Finally, being a member of PF Black, the massages are amazing.

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Hemant Patel

★ 5

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Frederic Germain

★ 5

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Peppa Pig

★ 5

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Luis Vasquez

★ 5

Good accommodating gym and always clean

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Charlie Tashjian

★ 5

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Maryna Shynka

★ 1

This young Karen called Shayleen that works at the Marlborough location kicked out my friend and I from the gym today. Yelled at us in front of everyone with the biggest attitude. I pay for my black card every month and she wouldn't let us go in. My friend tried her wifi which wasn't working and we couldn't check her in as a guest. Never had this happened to me before, very unprofessional. Everyone else there is super nice. Planet fitness do better when hiring people and making them the manager. Lost a costumer.

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Randell Smith

★ 5

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jose marroquin

★ 4

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Dan G

★ 5

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Dave Gordon

★ 5

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Francisco Gonzalez

★ 5

Very nice Place People were very kind and respectful!! Also very Spacious and comfortable Definitely a Spot to check out!!😊

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Tim

★ 5

I'm a big fan of this gym. It has high ceilings with great air flow. It's clean and the people seem decent. It's not too crowded.

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Ari McDonald

★ 5

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Ratchet x

★ 5

Lots of work out machines clean healthy atmosphere .its all ways nice to come to work out here , the front desk people all ways friendly specifically ( Tempts and Gaby) Tempts is always happy and willing to help or short conversations, she works very hard clean and replacing cleaning supplies this is a plus I am very glad to be part of planet fitness in Marlborough Ma .Thanks

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ben cote

★ 4

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Maria Clara

★ 5

Tudo de Bom

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Angie Vanessa Ruiz Valencia

★ 1

If I could give this place zero stars, I would. Tonight, my mother and aunt visited Planet Fitness in Apex. My aunt has a membership, but my mother does not. She wanted to sign up tonight. Once she filled out the form with her information, they requested her card details as well as a blank check. (Because my mother and aunt were planning to work out, of course, they did not bring checks.) This is especially surprising because usually, when you sign up for a gym, they don’t ask for a blank check. My mother proceeded to give her card information and suggested they keep charging her membership to that card, as she wanted to find a solution.

The manager came over and, with a terrible racist attitude, told them that they wouldn’t let them train for free and that they should look for free gyms (which was never requested by either of them because my aunt is already enrolled and my mother wanted to enroll). They did not accept my mother’s payment for enrollment and instead sent my mother and aunt to look for another gym.

The lesson here is that the manager working tonight at this Planet Fitness should take some customer service classes. She should also learn empathy and respect for customers and diversity because she is not following the values that Planet Fitness promotes with its slogan. This is not a place where “everyone feels welcome,” and the people who are enrolled or trying to enroll are the ones who drive the business that pays her salary.

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Scott Saari

★ 5

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Tammy Mcbride

★ 5

making me feel good again! Great price. Clean.

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K. Allan Haywood

★ 5

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Princess Cora Of Flemingshire

★ 5

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Kenia Banks

★ 4

Good price although it would be grand if they had a family plan and had a swifter dry mop for users could clean the mats faster instead of going on their knees to clean it before lying on them

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Vian

★ 5

Pretty decent PF location compared to other locations I visit. Worth the membership.

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Amy Goodnow

★ 4

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John Gennaro

★ 5

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Cassandra May

★ 5

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Hector Salguero

★ 5

Clean and organize location. Friendly staff

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Rafael S. Rodrigues

★ 5

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Veronica Ferreira

★ 1

I'm having a lot of trouble canceling the subscription. Something so simple to do

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Tommy Fawzi

★ 5

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D A

★ 5

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sukesh dixit

★ 5

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Alexis Kennedy

★ 4

I don’t like planet fitness in general but this place is clean and kept up with by the staff as well as the members. They’re always rearranging the equipment placement probably to try and improve the layout which is nice for them to consider. Most people mind their business and I haven’t seen anyone shooting their own videos to post online which was annoying about my old gym.

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New System

★ 5

Best planet fitness around by far

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Willy Chang

★ 5

Best gym I have ever joined. Staff is friendly, helpful, and professional. The facilities are top notch with well maintained and clean space.

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Martha Sheehan

★ 5

The nice employees set a good example for the clientele. The facility is nice and clean. There are plenty of machines available to exersice on.

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Bruno Aparecido Martins de Oliveira

★ 5

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Emmily Coelho

★ 5

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Peterson Joseph

★ 5

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david fernandez

★ 5

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RL W

★ 3

UPDATE 6/28/22: Come on Planet Fitness, you could have done a much better job of letting everyone know that you would be closed for 3 days. What about an email blast, or mass texting? I believe you have everyone's email/ cellphones. This was done very poorly.
My experience was this. I pulled into Planet Fitness Monday morning @ 5am, and noticed that none of the lights were on. I said oh great someone's late. I watched as about 20 people headed for the door. I thought to myself they'll be down in a minute. It took about 3 minutes, and they were all down and looking very aggravated. The whole parking lot emptied out with attitude (including myself). I assumed that someone just didn't show up, so I came back the next morning thinking I'll ask what happened. Once again, there were people there, but this time the lights were on. I said oh good. I started heading up with everyone and I got up there and noticed the notes on the door. Once again fuming, but for a different reason. A few of us stopped in the lobby downstairs to vent our frustrations on the lack of communication.

The next day (Wednesday) I happened to be in the area, and I saw two young ladies getting out of their car with workout clothes on, so I drove over and let them know the bad news before they walked upstairs. Once again, more shocked members. One last point, I drove over there 2 days in a row, and my drive is 40 minutes round trip each day. With the price of gas being what it is, it's another reason this bothers me so much.
I think you get the picture, and it's not good. END OF UPDATE:
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I Joined this club in December 2021, and I have to say I'm very happy with it. So why the 4 stars and not 5? Starting during the holidays, it went downhill with the cleanliness. After the new year it was really bad. The men's room was a disaster. I could tell some of the people / members that used it were out partying (eating and drinking), and I think that they must have still been high when they came back the next weekend.

I'll give them that as an explanation, but to come right out and say it, I'm sorry that those few people belong to the same nice gym I do. I'd say over 95% of the people that use that gym are responsibly clean and caring people, but as you know anywhere you go there's always a few that could care less. Very sad!

That being said the staff didn't appear ready for the onslaught of a few disgusting people. Thats why I'm hoping that the next time I can give them a 5 star because they really do deserve it. Over all the staff do an excellent, job, and take their job seriously. They probably could use some help during that same period of time next year. I know; easier said than done with covid and the scarcity of help. I do commend you guys for running a good business during these trying times. This review is just putting the blame where it belongs. We all share the blame.

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Ben Zamek

★ 5

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Bianca Mayre

★ 5

The PF around here, equipment new, clean and big space

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Heather Young

★ 5

Close by my house, spacious enough. Clean.

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Juari Farias

★ 5

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Marta Egan

★ 5

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Shantal Mulindwa

★ 5

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renateiras v

★ 1

Un dolor de cabeza cancelar membresía, piensen antes de poner su cuenta de banco. Nadie te ayuda a Cancelar, pero si todos para inscribirte :/

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Mikel mesom143

★ 5

My favorite gym

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Shawn Zina

★ 1

I like the gym when it's open. I've been going to the Marlborough location for a year and today was about the tenth time it has been closed upon arrival. I can't workout at a gym if it isn't open at their hours of operation. This location has a personnel issue.
Update: Out of touch with end user and washing hands of any accountability.

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Sourav Saha

★ 5

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Carlo Barrera

★ 5

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Dany Ordonez

★ 5

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Jeniffer Rodriguez

★ 5

I love the gym!! It’s very nice, it has a lot of machines, lot to do. But it would be much better and helpful for those of us who work late and want to spend a bit more of time at the gym, it would fantastic to have a hour or two extra hours 💗

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Regiane Teixeira

★ 5

Very Nice place! Organized, Clean, equipments New and have a very nice people working in this Planet. Nice community, I love it !

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Felicia Whalen

★ 5

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Kandi Oliveira

★ 5

Charlene is great love this gym and her smiling face

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Michael (Maico)

★ 5

Na

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William McPhail

★ 1

Men's bathroom reeks of urine. Sink counter & showers are nasty. Equipment sometimes broken or in need of maintenance. Absolutely packed all the time.

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Lex Luiza

★ 1

Tried to put my membership on pause due to an injury. They gave me an email and no one has reached back out. I’m getting notifications of expensive charges. I tried the email provided no response. Tried a different email similar situation.
I got charged for a month I couldn’t even attend the gym. They keep trying to take more and more money each month instead of pausing my membership. When I heal I will find another gym that actually stocks their cleaning supplies and management that actually does their job.

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Renato Rodrigues

★ 1

Extremely dirty male bathroom, bath area with dirt from last week a lot of lack of commitment and hygiene, it has to be washed constantly

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Richard Tzoc

★ 1

Everything is fine at this planet fitness except for the RED HEAD EMPLOYEE. That refuses to let a black card member use the massage chairs with their guest. She is the only employee in MASSACHUSETTS that refuses this service. Please avoid this planet fitness if you want to use your perks. I’ve been to multiple planet fitness’s across the country and this location is the WORST.

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Amanda

★ 5

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Logan Kluis

★ 1

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Maverick Zalewski

★ 4

i fit on this planet and there is plenty of space for other occupants.

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Rory Cullen

★ 5

Update May 2024:
Showers are fixed (based on using them three times this week), so we're back to ⭐⭐⭐⭐⭐

Really nice people working here, rarely anything out of order, plenty of room to stretch.

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Until they fix the hot water in this place, it'll never get more than 1 star. They claim the issue is with the building owners, but that does not help get me a shower.
Gym is good, workers are nice.

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Naomi Drakulich

★ 5

Planet Fitness has truly exceeded my expectations with their exceptional service and supportive staff. From the moment I walked in, I was greeted with warm smiles and genuine kindness. The staff at Planet Fitness goes above and beyond to create a welcoming environment, always ready to assist and support members in their fitness journey. Whether it's offering guidance on equipment usage or providing encouragement during workouts, their dedication to helping members achieve their goals is evident. I am continually impressed by their positive attitude and willingness to help, making every visit to Planet Fitness a delightful experience.

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Charlii Fox

★ 2

Planet Fitness is great. This location is horrible. The parking is atrocious. Planet Fitness needs its own location with its own parking. Weekends are nuts.

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ds patel

★ 5

Clean place

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Diane Elsner

★ 5

This gym is always clean and welcoming. The staff is friendly and helpful, it's very important to people who have to go to the gym because of doctors'orders. It's not a chore anymore, I look forward to it! Lexi is new to the staff but she will make a great addition! She keeps busy cleaning and stocking paper towels as well as helping at the desk checking in or answering questions. Each member makes this the best gym around.

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Julia

★ 5

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james reiffarth

★ 5

Very clean. Staff was great.

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Lauren R

★ 1

Hands down the worst location in the area. Try Westborough or Maynard, they’re very close/ have more professional staff/ better equipment/ are cleaner facilities

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Judithann W

★ 4

I have the black card as I travel and want to work out wherever I go and it’s definitely paid for itself, so I’m glad I have it.

Well, it’s been a few years since I’ve been to the Marlborough location. I used several machines and the end caps were half off of some of the machines, which was a surprise and others definitely looked worn like the paint is chipped on some of the machines and looks like it’s been patched.

I’ll go back because I want to get a workout in but it’s not the best PF I’ve been to.

That said, the locker rooms are clean and I had no problem getting the machines I needed and it was around 4:30pm.

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Amanda Massad

★ 2

Really could not have chosen a worse location to put a gym if they tried

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Huyrian Marcelino

★ 5

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George

★ 5

best employees by far!

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Charles Tang

★ 5

Clean and well maintained.

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Melissa Li

★ 1

Horrible Horrible experience. Signing up was a breeze. My family had to move out of town, cancelling the membership was a complete disaster. They make every effort to remove your ability to prevent them from taking your money.

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Verónica Rocca

★ 2

Un desastre el cobro de las membresías! Si alguna vez prestaste tu tarjeta aunque ya la persona haya actualizado su método de pago, si en algún momento se lo rechazan te cobraran a ti! Aunque tu tarjeta ya no sea la responsable

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Barb Morey

★ 4

Good location with ample parking, never too busy. Clean, bright, really tall ceilings and well ventilated. Semi awkward layout, but they utilize the L shaped space well. Equipment usually in working order, always in good shape while working (no cracked seats or worn padding) and rarely a wait for machines.

I personally enjoy the line of treadmills along the huge window wall with tons of natural sunlight for my warm up/wind down. At night people can look in on you like a fish in an aquarium, which may be awkward for you. If so there's another line that is internally located to use instead.

My only gripe is the music has been too loud on occasion and the soundtrack is terrible. Usually that is fine too, but on the rare days it's blasting over my Sony wxm4s I just cannot work out as it's too distracting. My kingdom for a gym that doesn't play music.

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Firuz Sadikov

★ 3

Truckers don’t come here with truck no single space day time to put your truck

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Anna Gomes

★ 2

The mirrors are very dirty, this needs to be improved.

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veronica arevalo

★ 4

The new massage chairs are unreal, love them! I come here during my work break. Headache cleared up today. The only reason not 5 star for the place is that sometimes I come first thing in AM and you can tell the bathrooms weren't cleaned from night before. Other than that, staff is àttentive :)

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Tom R

★ 3

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Hussain Hakiri

★ 5

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Michael

★ 5

I'm a beginner so I love the treadmills and different bikes

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ABDELFATTAH ABOUNACER

★ 5

Very nice place!

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Warren Young

★ 5

Excellent service and a great gym.

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David Moreira

★ 4

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Waleska Vega

★ 5

I love this Gym ❤️super clean and big.

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Samela Hellen

★ 5

Qual valor da mensalidade?

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Chris Gregoire

★ 3

Pretty solid. It's never too crowded, and is very conveniently located in this plaza. Staff is friendly the hardest part is finding a parking spot, but since I get there at 6 in the morning it's usually not that bad.

The showers are always a challenge. Getting hot water requires knowing the cheat codes. For this, I'm dropping this review to 3 stars.

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Robin Mata

★ 5

Un ambiente muy agradable

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Steve Rosenthal

★ 2

Just joined a few days ago. Here are some things I need to make 5 stars.
No hot water? This is unacceptable and while not the fault of PF, needs to be escalated with urgency.
No scale? Again, unacceptable for a gym not to have a scale to check our progress and stay motivated. Seems like a fairly inexpensive solution, could be implemented with urgency.
Finally, provide paper towels in the bathroom. They are all over the workout area, and the expectation is to wipe down the equipment to keep clean. However, before and after I shave, brush teeth, etc...there is nothing to wipe down the sink and counter areas? Again, unacceptable, but a simple solution. I'm eager to change my rating, and asking you to implement these simple amenities, (and escalating the hot water issue) without further delay. These are fitness center basics.

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Lucas Lentz

★ 3

Razoável meio meh

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Juan Jimenez

★ 4

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Bonny

★ 1

Shaleen made me cry at front desk

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Rodolfo Rafael

★ 5

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Jose Alvarado

★ 1

Planet Fitness es un muy buen lugar,
Pero tiene una una manager (SHALEENE) que iso pasar una gran vergüenza a mi esposa enfrente de mas persona, yo estaba adentro y mi esposa llego unos minutos despues de mi y dijo que era mi invitado y Shaleene no la dejo entrar porque no era Jose .
Cancele mi membresía porque no queremos sentirnos discriminados.

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joe c

★ 5

Nice gym and clean plus plenty of locations in the USA

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Srinivas Ramkumar

★ 5

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Ella Clark

★ 4

I do like working out here. It’s very enjoyable and everyone is super nice, including Wesley he helped me out with everything. The only thing I didn’t like was my sister in law worked there and she didn’t get treated too well.

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Gabriela Brandão

★ 1

Good gym for those who want to do only aerobics because it lacks Olympic barbells and has a lot of aerobic equipment and little for bodybuilding; however it does not allow me to take my personal so I can train safely!

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Zae Magoon

★ 4

Clean. Friendly staff. Everyone is supportive and encouraging of each other. Machines are kept in top condition. Sanitary environment

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Vilma Mandes

★ 5

Beautiful inside, clean. Helpful attendant. Can't wait to start my journey.

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Kevin Owen

★ 2

Broken machines, dirty, poor temperature control, and it seems no one is ever at the front desk. It's cheap, but you get what you pay for.

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luiz Eduardo coelho chaves

★ 1

Concierge staff chat among themselves and do not pay attention to a customer who needs information. the worst experience I've ever had, they charge our account without using the services

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Jessenrique Costa

★ 5

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Kevin

★ 1

Be careful going early in the morning. Some employees show up whenever they want. I’ve missed several gym sessions because they are late to open…. Please hire employees who care about their job!!!!

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IMEANBUSINESS

★ 1

Refuses to give me my yearly fee back even though I’m canceling feb 2nd. since they are charging me fees every single month for no reasons even if I provide them with my bank information to show there were funds available they are charging me fees for declined payments thief’s rather go to a real gym anyways keep the change.

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phil macauda

★ 5

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THELAX365

★ 5

A good service and I love that it is a more comfortable place

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Rafael Silva

★ 5

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JAYANTH REDDY

★ 5

Good one

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Elizabeth B.

★ 3

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Ellen Stavropoulos

★ 5

Very clean.

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Michael Bosco

★ 5

I love Planet Fitness!

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Enormously dreams

★ 5

Great place to enjoy your training time and they have everything you want to be The BOSS To your self. Recommend

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Italo Brilhante

★ 5

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ANA CLAUDIA SIMOES FELIX

★ 1

Marlboro Ma's planet fitness is leaving something to be desired. Bathrooms are usually dirty. Another thing that makes me sad is that I pay for the black plan and the massage beds have not been working for more than a month.

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Joel Thoman

★ 5

Large space friendly staff

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Matthew Laverdure

★ 5

This place is a great investment in yourself! The staff is friendly and always willing to help. I truly appreciate the community and amenities. Allows me to get in, do my work, and get out.

Source: Google

Wai Wong

★ 3

there's no training program or hydromassage not in use. Clean quiet spacious environment so basic membership probably better than blackcard. Watch out the sign up fee and annual fee extra. I'll give it 5 star if you are looking for DIY fitness with plenty new equipment.

Source: Google

Bruno Moura

★ 5

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Leonardo Gil

★ 5

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Christiane Martins

★ 5

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Ylber P

★ 4

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Brandon Blais

★ 5

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Núbia Cristina

★ 5

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Laysa Frias

★ 5

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Lokelani Hilary

★ 4

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Habtamu Calderone

★ 4

Good gym. But needs more free weights

Source: Google

Michael Roy

★ 5

The cleanest gym you can workout in

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Abhijit Mazumder

★ 5

Lot of space so people can spread out a bit. Kept neat and clean. Friendly staff. Been a week only though.

Source: Google

Belal H

★ 5

Eric was extremely helpful and understanding. Great service!

Source: Google

dbmnfinity

★ 2

This is not a bad gym/fitness center and it is a great location they open at 5 AM the staff for the most part there friendly they're not over friendly, however

I'm on I am only giving this place 2 stars for 2 specific reasons is maintenance

The toilet in men's bathroom has been broken for over 6 months and one stall is filled with feces and they have not cleaned it

I have brought this to the attention of the staff multiple times but the only thing unfortunately they can do is lock the stall door, but the smell is horrible

The 2nd thing is there is 0 hot water in the facility, I am not blaming them 100% because that is the management of the Apex building however, since they are a tenant they should have taken the steps necessary to make sure that these things were taken care of since you're a gym Or a fitness center

Source: Google

gigapony

★ 4

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khisman sperber

★ 5

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Neeraj Bhatia

★ 5

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Sammuel Dias

★ 5

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Kristine Potter

★ 1

I cancelled my membership on June 4th and I noticed I was charged my yearly fee on June 1. My renewal date should have been June 12. Planet Fitness in Marlborough refused to reimburse me. I was a member for years and this upset me greatly.

Source: Google

Stephen Gauntlett

★ 1

3 years and still no changed to the dirty showers

Source: Google

Loyalty Exterior Solutions

★ 5

Gym has gotten my 5 star this time because they’re no longer requiring masks.

I wish they’d also support all
Kind of gym goers such as the heavy lifters but here they clearly have names for this type of lifter; ‘hunkers’ 🤷🏽‍♂️. Sadly we don’t live a perfect world so we take the good with the bad and just go with it.

They’re keeping it clean and the members are also doing a great job at doing their own cleaning as well.

Drink station kept pretty neat and the service here is overall great and uplifting.

There’s no short of equipment and the atmosphere is proactive.

Source: Google

Selma Nery da Silva

★ 5

That so good

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Brian Van

★ 5

I started at Planet Fitness during the pandemic at the Charleston, SC site. Then I returned to NE and I am so impressed with this company. I have worked out at 15 different locations and they are always well staffed, clean and safe. The Black Card is worth the extra spend.

Source: Google

Rocio Moreno

★ 5

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Bill Coggins

★ 5

Great place to workout and meet people some treadmills are old and should be replaced. But overall, nice

Source: Google

Wiguen Thimotee

★ 5

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Colin Ward

★ 5

Huge planet fitness that is cleaned regularly. The staff were great and overall it was a great experience.

Source: Google

karla a

★ 1

Personal trainer tomam conta da academia me sinto desconfortável todos os dias tem pelos menos 5 lá e me matriculei porque falaram que lá era proibido acho que vou voltar pra crunch in Hudson

Source: Google

Kaka camargo

★ 1

Brazilian manager still let a lot of personal training at the gym spece they say is allowed anymore at planet fitness

Source: Google

Meeghann Cole

★ 5

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Karyn Gariepy

★ 5

I haven’t been going to this location long but every time I go I never have a problem finding an open bench of machine that I need, the inside is massive and inviting. I have two gym memberships because the fit factory is slowly declining in quality so I’m happy that I have a second option that’s worth the drive.

Source: Google

James Coggins

★ 4

Not to crowded plenty of machines and options. Good place to get fit

Source: Google

Mike Paradis

★ 4

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Lucas Silva

★ 1

The ménage still let a bunch of personal trainer train people at the gym sence they say is not allowed anymore 🤦‍♂️🤦‍♂️🤦‍♂️

Source: Google

richard roscoe

★ 5

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Laura Delcourt

★ 1

I like going to the gym, and they have great machines! Although I doubt it is regularly clean!! the flor mats are full of hair and dusts. Last night I took a shower and it was NASTY!!!!!!!! Full of lots of different types of hair, honestly I'm still feeling sick thinking about it! Please clean the showers!!!!!! Next time I'll take a picture as proof!
Pictures were taken 01/07/2022 !!!!! The most dirty and disgusting gym I’ve ever been!!! There is clearly NOBODY cleaning!!

Source: Google

Gene T

★ 5

Clean, good selection of equipment at a great price

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Thierry Star

★ 5

Clean and lots of machines. Never too busy

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Jacob Sullivan

★ 4

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Solibella Bencomo

★ 1

There is not customer service in this location.

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Angel Albornoz

★ 1

The staff is not very interactive or welcoming. Very rude staff.

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Helton Pires

★ 5

Showw

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Ty'Saan Towns

★ 4

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Shelby “The Boston Babe”

★ 4

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Moya Alhayek

★ 4

Nice and clean. Most of the equipment is new and advanced. Just wish they’re open later.

Source: Google

Elianna Almeida

★ 5

Perfect

Source: Google

Michael Bakhtiar

★ 5

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Megan Sanborn

★ 3

This location is HUGE. The staff is not very interactive or welcoming. I asked a question about my membership and got a one word response. The location is so big and it is hard to find specific machines you are looking for and I couldn't find the weights. It was very busy at 6pm on a Tuesday. Was able to find some may space to stretch quietly. Not a place for someone looking to have space and some quiet while they work out. People were taking phone calls on the gym floor despite signs asking for calls to be in the lobby. Very clean location though. Also, no one was wearing masks.

Source: Google

Olivia P.

★ 4

Really like this place. The location is in a nice area and makes me feel safe (inside and outside the building). Lots of equipment and the facilities are always very clean. Only issues I have sometimes is that some good strength equipment is never free during peak times, someone else is always on it. Otherwise glad I found this place

Source: Google

waldemar rosa

★ 5

Great atmosphere great staff

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Sameet Patel

★ 4

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José David

★ 5

Tiene todo lo necesario:
-buena ubicación
-limpio
-Personal amable
-Parking

Continúen con su buen trabajo 👍🏼

Source: Google

Karnav Patel

★ 4

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George the Rugman

★ 5

Got it all worked out

Source: Google