★ 5

This location has everything I love the elliptical bike with the card game and the staff thire rae really professional

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★ 5

Melissa Hinck
Membership Director just gave my son Jay a six month for free. Am so grateful 🙏 I didn't know this was possible. And I got free diapers.

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★ 5

This gym is great, and I wish I could go more. I have been to other ymca's that were really sub-par, but this gym is clean, easy to navigate, and has a large variety of options. Also the sauna is great and when I take my son too the family restroom it is very safe and clean.

I stopped my membership for awhile and had to come back because it is a nice gym and during the winter it's a must. I edited to a 5 star because it is pricey but you get what you pay for. I just wish the child watch was open for people who are working a 8-5 job full time.

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★ 1

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★ 5

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★ 5

20251002 from time to time, there are some unpleasant smell in the steam room or sauna. It would be nice to know how often there are cleaned. There is some foul smell seeming coming up from the hallway drain hole outside of the steam room.
20250730 finally both steam room and sauna working normally.
20250625 wed men's steam room not working.
20250621 Men's steam has been acting up for a few weeks now and smells terrible.

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★ 4

Actually 4.5 the pool the instructors theBEST Only drawback when the pool has almost 50 hopefully all registered ???people the dressing room is overcrowded and we are not able to use the new universal dressing room there are no family using pool before 10 and we re out of there by 10 am Accolades to all staff and cleaning crew Nancy Digiovanni I m approaching 90 and the friendships at the pool is heartwarming

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★ 4

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★ 2

We enrolled our 3-year-old son, in the Stage 1 swimming class at YMCA Waltham and unfortunately had a very concerning experience.

From the start, the coaching approach by the main instructor was not supportive of his emotional and developmental needs. He was often overlooked, and when he cried or became upset, the responses lacked empathy and patience. At times, he even received judgmental looks instead of reassurance.

One incident that really upset us was when he accidentally fell into the pool during class, and the coach at the time showed little attentiveness or constructive feedback afterward. Ignoring a young child when he is struggling only adds to their fear, and it was disheartening to witness.

Thankfully, on the second day, Coach Max stepped in and completely changed our son’s experience. His patience, kindness, and understanding helped him feel safer and more confident. Coach Max showed exactly the level of care and empathy that we believe is essential when working with young children. We are truly grateful for his support and would love to recognize him further for his outstanding efforts.

We hope YMCA Waltham takes this feedback seriously and ensures more thoughtful, inclusive coaching for all children.

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★ 5

Is a very good experience for me and my part being of YMCA. I didn’t know important it is, YMCA is my other house. Kind, clean and safe environment

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★ 5

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★ 1

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★ 1

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★ 5

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★ 4

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★ 5

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★ 2

Staff care more about their own socialization

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★ 5

Great place with good facilities

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★ 5

So many classic YMCA offerings and services. I especially like the outdoor pool here.

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★ 5

Great gym. Clean, working machines, friendly staff. Not too crowded.

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★ 1

😡!🤯 I can't even believe that a YMCAA "FAMILY PROJECT" started back in the 1850s (yes 1800's in England) is now charging an individual $70 of month & if you're over the age of 60 🤬 $60. a mth for a gym membership! For a senior citizen on a fixed income to wanna stay in shape, $60 a month is ridiculous, Captain Thomas Sullivan Is the rolling over in his grave right now! I CANNOT believe this fundamental cornerstone of 🇺🇸 history is charging! How is ANYONE on a fixed income able to spend $60 a month & THEN the "family" Mem. is $120.00 there's no family I know that can afford an extra $120 a month to be able to bring their children swimming/ activities! That's what people pay for their electricity BILL not their gym membership🤯 This place is supposed to be funded through grants & FUNDING being able to make it affordable for the average person planet fitness 🤬 some of these other crapy gym mem. are popping up at $15 a month YET the YMCA is $60. A month 🤯 not a year ON TOP OF ANOTHER $25 just to sign up!?! Where are these prices coming from? I am so saddened to hear that, JUST PITIFUL!

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★ 1

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★ 5

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★ 2

The poll was not clean, it was hard to see through the water.

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★ 5

Very well run gym and recreation facility. Glad to be back in person after a year of remote classes!
2025 - continues to deliver excellent programs for all ages. Facilities are clean and equipment is great and well maintained.

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★ 1

Been a regular for a while and most stuff is great, but the men's saunas are seriously gross. They stink horribly! You guys gotta clean them better, even with all the sweat.

Also, the naked dudes in the sauna are just not cool. It's inappropriate and kinda nasty. People should have to wear towels or something.

And the showers with no dividers? Seriously? A little privacy would be nice.

These are the main things bugging me in the men's area and I hope you can get them sorted out. Thanks!

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★ 3

It’s a Y, not a fancy gym, and it’s a middle of the road Y at that. Temper your expectations. I’ve been to much bigger and nicer Ys and some that are worse. It does have an indoor and an outdoor pool which is nice and on the plus side the dues are reasonable.

The employees are mostly nice. A few appear bothered when you ask a question or need assistance.

Patrons are a mixed bag. Usually, there is at least one person listening to music without headphones or screaming into their cell phone trying to have a conversation on a treadmill or elliptical in the cardio room. This is technically not allowed, but the facility refuses to put up signs. The last excuse I was given is that patrons don’t read our signs so there is no need for one. It funny because they put up a ton of other signs and advertisements just not a sign saying talking on cell phones or listening to music without headphones is not permitted in the cardio room. Perhaps they could also mention the rules during each patrons first visit? Workers are generally quite put out when asked to tell someone to stop screaming into their phone.

They generally keep the facility clean but some areas do smell bad off and on. I can only speak for the men’s locker room, but I highly recommend foot wear at all times in there. It amazes me how many patrons walk bare footed on those highly used and dirty floors, it is very gross!

The equipment is in decent shape overall but when a piece goes down it can be down for some time.

If you are a treadmill user note that some genius decided to take out a couple of treadmills a year or so ago and squeeze in other equipment that is hardly ever used. I run 4-5 days a week and must wait for a treadmill about twice as week since the change. Luckily it’s usually 10 minutes or less. They were busy before the change but there was usually 1 or 2 open. The new equipment is not in use almost every time I visit no matter the time of day.

This Y is close to home and cheap, so I overlook its various short comings. The location is also a member of the national network, so your membership gets you into other Ys when traveling. I’ve visited some fantastic locations on trips. If it wasn’t so convenient, I’d likely be going elsewhere.

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★ 5

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★ 5

Pretty standard YMCA experience. The locker rooms are decently clean, with a steam room and dry sauna inside. Pretty nice pool that doesn't get too crowded in the mornings.

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★ 5

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★ 5

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★ 5

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★ 4

Solid equipment, friendly staff, and an active community

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★ 4

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★ 5

lovely staff and tons of equipment for weightlifting. You can get a free day pass your first time there, although membership isn't as cheap as I'd hope for it to be. 100% better than any planet fitness if you're looking to actually get fit.

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★ 5

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★ 4

Not a bad place and good pool, but the weight rooms are cramped.

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★ 1

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★ 5

I cannot say enough good things about this gym! The staff are amazing!

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★ 5

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★ 4

Very friendly and helpful

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★ 5

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★ 5

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★ 5

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★ 1

this man threatened to assault me a disabled man coming from the YMCA he appeared to have a gun will never visit this location ever again

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★ 5

Great community, variety of classes, great instructors, wide schedule, and access to personal training, pool and gym equipment.

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★ 5

Great experience, my grandson is extremely excited to visit this place for swimming.

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★ 5

A great place to workout.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Great staff. Pool is great

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★ 4

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★ 5

I love it

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★ 5

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★ 1

Edit 9/13
No on was there to open at 5:30 again. Been a member less than 60 days and this is a handful of times now. I’ll be cancelling as soon as I find another gym. Check out the pic.

The men’s locker room smells of urine and is clearly not maintained regularly. Look at the pictures of poo! All of these photos were taken different days and right at opening.

No one enforces wiping down equipment which means you get to bask in the glory of others’ sweat and germs.

The basketballs are constantly deflated and the best they can do is offer you a pump. It took contacting via the website to finally have them inflated.

There are not enough weight plates, especially the 45’s

In the last month there have been more than once where the place isn’t open because someone is not there early enough to open. No apologies, no credit given. Nothing. When the hours changed for construction, no credit given, either. You change your hours and it eliminates the gym as a possibility for those of us who don’t have the schedule to move around.

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★ 5

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★ 1

I was disappointed with my recent experience at the YMCA Center. The facility closed on weekends without any prior notice, causing several cars, including ours, to turn around. This was the second time we encountered such an issue, despite our infrequent visits. Additionally, the locker rooms for the outdoor pool were closed, leaving only one combined locker room with an open shower space available for both men and women.

Be aware that membership fees are charged automatically on a monthly basis. When we attempted to cancel our membership, we were informed that a 15-day notice in writing is required. This lack of flexibility and communication is something potential members should consider before joining.

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★ 5

Good cardio options and lot are available so never have to wait.
Group Classes are really good, I am not able to attend but those are really good

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★ 5

I can’t say enough about the Waltham YMCA. I feel very fortunate to belong to this wonderful facility

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★ 1

The skin on my foot got scratched off in the swimming pool! The wall is too rough! I never thought something like this could happen. I can’t imagine how the pool is still operating with such a serious safety issue.

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★ 1

The swim class was poorly managed. There was a lack of consistent instruction, with three different instructors over the course of four sessions and no clear communication about backup plans. In the last class, the backup instructor's role seemed minimal; she merely kept track of the time and repeatedly announced the remaining minutes without engaging in actual teaching. She was covering two classes simultaneously and showed little interest in the students since she wouldn’t be seeing them again. My child was left unattended for 15 minutes, shaking from inactivity in the cold water, while another child was crying for attention. This was a deeply disappointing experience.

Additionally, they don’t open at their scheduled time, leaving people waiting outside and wasting their time.

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★ 5

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★ 5

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★ 5

Friendly staff

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★ 4

Very accommodating

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★ 5

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★ 5

My son loves the YMCA camp. He made some good friends there. The camp counselors are very kind.

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★ 5

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★ 5

YMCA would be the best community that I have got to experience with my family. It’s really an amazing place for family entertainment. I guarantee that you won’t notice the time fly by.

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★ 1

No hair dryer, no swimsuit cleaner—this branch is a joke and lowers the reputation of the YMCA. You have to walk out with a wet suit and hair on a rainy day. I got a cold because of this. The whole experience at this YMCA branch is awful compared to other branches. The team coordination is chaotic. I signed up for swim lessons, and no one told me that they were canceled! The guy at the front desk just let me sign up!! When I drove there, the whole facility was closed. The manager said they would reach out to me for a refund, but no one ever contacted me!!

When I finally had the class, I found that the women’s changing room didn’t have a hair dryer, and this issue has been there for a long time! The swimsuit cleaner was also out of order. The whole facility management is a mess.

However, those awful experience is not the worst part. When I reported these issues, the people at the front desk asked me to contact the facility manager myself, and they were not sure if the issues would be taken care of. I have to reach out myself as a customer?????? because the front desk only handles memberships?????? What a joke.

They robbed your money and don’t address any serious management issues.

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★ 5

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★ 5

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★ 5

Great classes, fun people and the outdoor pool is fantastic!

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★ 1

We belong to a different Y as our primary membership and love it. Last summer we had a couple bad experiences at the Waltham Y outdoor pool but decided to give it another chance this summer since it comes with our membership. What a mistake! If you want your children in tears at the pool, this is the spot for you. The lifeguards are absolutely AWFUL! Their rules are different than what is posted on the sign at the entrance, and they seem to just enjoy giving people a hard time, no exceptions. My daughter is 6.5 and attended 3 YMCA camps this summer and swim lessons for the last several years at the Y. She can swim independently and has taken multiple swim tests at the reading Y and passed. The lifeguard in Waltham made up random requirements for the test and ended up failing my daughter after much anxiety at having to even take the test again. Tears ensued to which the guard said "I don't make the rules." Very confusing as she was compliant with the posted signage. Speaking to the head guard, useless. I totally understand water safety, my kids are all in lessons, but having one of 3 kids restricted in the pool for no real reason was very stressful and pretty much ruined our day. Overall, just a very unpleasant experience with lifeguards on a power trip. It was the same last summer with different scenarios. We will be going to the Stoneham boys and girls club for the remainder of the summer--now this place is great! And an awesome splash pad as well. Boo on you Waltham YMCA.

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★ 5

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★ 1

NO SHOW EMAILS FROM THE WALTHAM YMCA. I go to other YMCAs in the area and no other Y is as unresponsive and and punitive as the YMCA in Waltham. I drove 25 minutes to the tai chi class today. Checked-in on my phone App. Found out that the substitute was teaching yoga. So I left, spending a wasted roundtrip of 50 minutes. I then get this 'no show' warning email from Waltham Y. Very frustrating and not very helpful.

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★ 1

Closed at 8pm Tuesday without any notice, update on the website or Google...

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★ 1

Condescending staff

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★ 5

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★ 5

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★ 5

Thank you for always being kind to my daughter! She loves spending time here with the manager, staff, and enjoying Child Watch, Bouncer House, and the outdoor pool!

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★ 5

My son is new to this particular summer camp. He loves going everyday and comes home tired. The staff is very friendly and patient with him!! The pool is awesome!!

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★ 5

Very welcoming! Love the outdoor pool, my sons been having a blast making new friends. Special shout out to Kristen who runs yoga on Saturday 11 and Sunday 4:30. She’s is an amazing powerful person and has changed my mental health for the better. Her words stick with me daily! Can’t wait to try out other classes.

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★ 5

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★ 5

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★ 5

The best one of the all others!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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★ 5

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★ 5

the only ymca with outdoor pool, great for kids

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★ 5

Nice pool

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★ 4

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★ 5

excellent structure, good instructors, equipment in perfect condition

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★ 1

It is so bad gymmmm interm of management... people who work there do not know a lot of info... each person tells something. also for the shower, they said it will take 2 months to be fixed...it has been over 9 months. I have been giving my daughter a shower infront of everyone..... when I asked the manager for help...she was the meanest person.. her name is Meleasa.... I wish if I can give less than 1 star

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★ 5

they have good programsfor afterschool and summer camps. the staff is well trained and friendly.
good cominication and covenient location for me.
prices are reasonable.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

We’ve been members for over a month. Zumba is great. Child-watch is a game changer! Can’t wait for swim classes to begin!

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★ 5

Great spot with great staff

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★ 4

Indoor pool too warm for lap swimming workouts but everything else here is great

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★ 4

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★ 5

Chilly environment to workout

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★ 5

I love this location, lots of equipment, many different types of classes all day long and a pool.

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★ 5

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★ 5

The Waltham Y is a terrific place for both young and old. There are so many activities to choose from. There is something for everyone. The building is cleaned and well maintained. The staff is always helpful and friendly.

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★ 5

Great value for the price

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★ 5

In general I like YMCA Waltham a lot. People who work there is very nice and helpful. I mostly use the pool. The looker room is clean, showers are clean and work well. There is also sauna and a steam room, both work well and clean. The pool schedule is organized the way which allow to swim laps almost all the time and that is very convenient. Normally it is no more than two people on lane. The price is also lower than in the pool which is nearby.

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★ 4

Giving four stars instead of five for two reasons. First, the music that was being played LOUD in the pool area was highly offensive rap music. Second, the lap swimming hours are totally unfair for those who swim laps. Otherwise it's a good ymca.

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★ 5

A bit dated, but easy to access. The free weights area is small and during rush hour is quite difficult to work out. Overall it has everything you need to have a quality workout.

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★ 1

Disappointing Experience with Aquatics Program at YMCA in Waltham

My recent experience with the aquatics program at YMCA in Waltham has been extremely disappointing due to poor management and lack of communication.

Twice now, my child and I have arrived for swimming classes only to find that the instructor failed to show up. This left the remaining instructors with an overwhelming number of students, far beyond the recommended limit. Not only does this compromise the quality of instruction, but it also raises serious safety concerns for the children involved.

What’s even more frustrating is the complete lack of support from management. There are no additional instructors available to help in such situations, and it seems there is no plan in place to prevent these occurrences or to handle them effectively when they do happen.

Furthermore, there is a complete absence of communication from the management regarding cancellations or changes to the schedule. There have been instances where classes were canceled without any prior notification via phone call or email, leaving parents and students confused and inconvenienced.

It’s unclear whether there are re-training courses for instructors scheduled in advance or if they are arranged hastily as a response to these incidents. Regardless, the lack of transparency and communication only adds to the frustration and dissatisfaction with the program.

Overall, my experience with the aquatics program at YMCA in Waltham has been subpar, to say the least. I hope that the management takes these concerns seriously and implements necessary changes to improve the program’s efficiency, communication, and overall quality of instruction.

I would caution other parents considering enrolling their children in this program to carefully weigh their options and consider alternative aquatics programs with better management and communication practices.

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★ 5

What a fantastic, supportive team they got! They are always looking to help you with anything you need. I have been going to the Waltham YMCA for a long time. We have a partnership with them at Beaverbrook STEP, Inc.! Thank you, Keith Miller

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★ 5

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★ 5

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★ 5

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★ 5

helpful and friendly staff

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★ 5

I just joined the YMCA and finished private swim lessons with Zeus. He was fantastic--he was very patient with me, had lots of great suggestions, and gave me plenty of things to practice. I highly recommend him and the Waltham YMCA!

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★ 5

I mostly take their classes and they are great. They have a big team of trainers and instructors all super friendly. I love to go their for a little Zumba class or others.

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★ 5

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★ 4

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★ 5

We love the pools, inside and out. Guards are terrific. The locker rooms are very clean, the equipment is top rate. Just did a Tai Chi class...excellent instructor. And the staff always help!

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★ 1

Management is terrible at this location. I accidentally signed up for a membership while signing my son up for swim lessons. This was my mistake and when I reached out to ask for a refund, Melissa repeatedly told me that I should, “do a better job taking care of my finances” and told me it was “impossible to sign up for a membership online and not be aware.” Not only was she completely disrespectful, but to essentially call me a liar was absolutely unprofessional. There were many ways she could have handled this, but the fact that she went to insulting me is absolutely unforgivable. YMCA- look into training your management teams. You have lost a good customer now.

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★ 5

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★ 5

The best place to do exercise and recovery injuries. Has every thing

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★ 5

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★ 5

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★ 5

I am a new YMCA member in the last few months. I primarily do their workout classes and have truly enjoyed all of them so much. From Barre, to HITT, to Total Body Conditioning, they are all an excellent workout. As I have attended more classes, I have started to prefer various instructor styles over others but I have not taken one class that I didn't feel like I got a great workout! I am also new to the area and have also met so many new people at classes and have even exchanged a few phone numbers of people in the area. I have already convinced one friend to join with me!

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★ 5

REVIEW FOR SWIM LESSONS:
Mr. Jeff is the best swim teacher! He's loved by both parents and children! We previously went to Goldfish Swim School and I didn't feel like my son learned very much because every single class was the same exact thing over and over again...very boring. At the YMCA, every single class feels different and they all incorporate various fun and creative methods that teach the basics of swimming and safety skills. My child has learned more at the YMCA in 4 classes than he did out of the 1.5 years we were at Goldfish Swim School! As a parent of a toddler in Mr. Jeff's class, my favorite part is seeing the constant smiles and joy on my son's face as he's discovering his new ability to swim!

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★ 5

I'm an adult taking swim lessons with Adam. He is the most amazing instructor. He focuses attention not only to the mechanics of swimming, but safety as well. He is calm and articulate. I've learned more in his class than in my many other attempts to learn.

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★ 5

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★ 4

I really like and the recommend the Waltham Y. Good amount of equipment and space to work out, wonderful to use the outdoor pool, option for personal training, ample parking and friendly staff. I actually would give this 4.5 stars. I wish the women's locker room was a little nicer. It also has a slightly drab feel.Maybe brighter colors on the walls and/or different lighting.

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★ 2

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★ 3

Men's locker room is in need of renovation. Staff can't seem to update or know the pool schedule. Come and it's open and they close the pool and not post it.

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★ 5

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★ 5

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★ 3

Putting it down to 3 stars. Young high schoolers ruin the gym. They spend most of the time talking and running around. Thinking of ending my membership because of that.

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★ 4

First time at this branch, the pool is well maintained and clean, temperature is great! The men’s steam room is excellent! Also clean and properly functional. There’s a sauna next door that was a bit timid, but I assume that’s just my timing, I didn’t wait long for it, just returned to the steam room. Next time I’ll explore the rest of the facility but staff were all friendly and helpful. Ample parking outside, a ball field and outdoor pool for the summer months apparently. It’s wonderful to have a functional pool nearby!

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★ 5

Easy way

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★ 5

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★ 5

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★ 5

Great local YMCA with indoor and outdoor pools and new cardio/weight equipment.

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★ 5

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★ 5

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★ 5

Good vibe. Good facility. Group classes are great

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★ 1

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★ 5

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★ 5

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★ 5

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★ 4

Have great facilities a gym , basketball court , indoor and outdoor pool. Just a little outdated. Staff is great though.

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★ 5

Best n amazing place YMCA

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★ 3

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★ 5

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★ 5

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★ 5

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★ 4

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★ 5

really comprehensive gym/fitness center with a great summer camp for kids

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★ 4

Impressed with the Waltham branch. They just updated their weights and machine in the weightlifting room and it’s an excellent move!! Love the staff and they are super helpful too!

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★ 5

Swin lessons are great for kids!

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★ 5

Wonderful early childhood program!

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★ 5

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★ 5

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★ 5

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★ 1

Staff is not nice. Even they don’t want to help you

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★ 5

The Facility is always clean, with well equipped variety, well taken care of, and numerous great free classes.

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★ 5

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★ 2

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★ 5

Have been utilizing the outdoor pool in these warmer summer days. Weekdays are lovely and not terribly busy, even with the camps. On a very hot summer Saturday it was, of course, busier; however, there was always some space to float around and adult swim every hour for fifteen minutes.

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★ 5

Great place to work out

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

YMCA in Greater Boston, especially the Waltham facility has a wonderful property and buildings, indoor and outdoor (seasonal) pool and good variety of programs. Staff is friendly, helpful, positive. Members who go there have a nice sense of community. Price is reasonable for all that they offer.

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★ 5

Great facility. Get great workouts in without feeling judged. They deserve 5 stars but the only negative I have to add is that there's alot of people, young adults/kids that goof off a little.

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★ 3

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★ 4

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★ 4

Pros: outdoor pool, Never a wait for equipment in the evening, low cost membership.
Cons: Locker rooms basic, outdoor pool ones are terrible. Very little space to lie on a mat and do floor exercises.
Update: they got rid of the car-scraping speed bumps, hooray!!

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★ 5

I just started taking group swimming lesson at Waltham Y. The facility is clean, not too crowded.

My swim instructor is Adam. He is fantastic. He is really good at breaking down the strokes, suggesting drills to each individual's needs to get comfortable with the strokes. He is patient and is able to give us individual attention despite being in a group setting. He has a calm demeanor which instills confidence as you try to learn to swim as an adult.

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★ 5

Staff is very helpful, encouraging and supportive

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★ 5

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★ 5

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★ 5

Excellent family friendly facility with child watch and so much more. Friendly staff and great vibe.

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★ 5

Fantastic facility. Great staff. Good equipment. Lots of opportunities for classes and more. Awesome place for the whole family

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★ 5

Great facility.

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★ 5

We love the kids swim classes at this Y!

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★ 5

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★ 5

We frequently take my 6 year old swimming, but he never seems to progress in his swimming ability. After only 5 weeks of swim class at the YMCA, he is gaining confidence in the water, is swimming more independently, and is more comfortable going under water. He also loves his teachers and the class!

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★ 5

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★ 5

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★ 4

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★ 5

The Y is clean and perfect for my needs. Instructors are friendly. Great treadmills where you can choose to walk or run in beautiful places in the world. Today I hiked in Utah.

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★ 5

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★ 5

The Waltham YMCA offers a variety of group exercise classes that will appeal to all age groups and the instructors that I have had classes with are extremely good and accommodating to members at every level of activity. They are engaging and the classes are fun for everyone!

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★ 5

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★ 5

Great place with all facilities. Good ambience and trainers

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