★ 4

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★ 5

Brandon is really friendly showing around as I was looking to get a new membership. The gym looks really clean, though a small footprint has all the equipment I would need for a weight training + cardio regimen. Look forward to working out here.

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★ 5

Brandon was super helpful with me and the gym is super clean and overall I recommend this gym to everyone!

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★ 5

Brandon was super friendly and made the sign up process quick and easy. He did a great job showing me all the equipment and amenities.

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★ 5

Brandon was awesome, I really appreciate the service!

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★ 5

Brandon was so helpful and absolutely amazing. I’m som excited about starting this new health journey.

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★ 5

Brandy was great and very informative. I appreciate his service

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★ 5

The faculties are very clean and well taken care of! The staff is very nice and helpful!

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★ 5

Awesome customer experience! Brandon was a huge help getting me set up!

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★ 5

Great gym, great management, perfect price, exactly what I needed. Highly recommend.

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★ 5

Brandon’s always on point and everything is amazing

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★ 5

Great gym. Equipment is plentiful for the size, their stretching/free weight area is amazing.

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★ 5

Brandon from Anytime was awesome and super friendly! The gym is always clean and has plenty of equipment. I highly recommend!

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★ 5

Brandon Pringle, manager at Anytime fitness, at 2129 West South Blvd. enrolled me at the last minute into Anytime fitness. I did not have an appointment. He took me in and got me signed up and I was working out within a half an hour. I’m appreciative to Brandon and to any Time Fitness.

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★ 5

Great location. Brandon is good to work with and the gym is kept up well.

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★ 5

Gym is very clean with great equipment. A lot of room and different machines and free weights for variety. Brandon is super helpful and easy to talk to.

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★ 5

Brandon is the man, just signed up here!

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★ 5

Brandon was very approachable. Facilities are always clean and a great environment to workout in.

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★ 5

Facility is very well maintained and Brandon is very helpful.

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★ 5

Came to the gym for about 2 years. Had to cancel because I needed a membership that includes free guests. But the equipment is well maintained. And the 24 hour access is very convenient for night owls. I also had no problems with the cancellation process after honoring the 1 year contract.

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★ 5

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★ 5

I like the Anytime Fitness model better than other gyms that I have belonged to over the years. Their size and always being "opened" are a major plus. I have also utilized one on one training that Anytime Fitness offers. Over the years I have learned that I'm not a fitness expert and I don't push myself in work outs by myself and have a successful approach by utilizing a trained trainer that knows and understands the body and what exercises are important to get a well rounded workout. I'm 70 years old and understand the need to get regular exercise. Working out with a trainer keeps me moving to allow for doing work around the house and yard.

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★ 5

I’ve been here at this location with Brandon for 5 years. All around a great guy. Very nice, and lenient. He’s been flexible with me multiple times with my payments. He will work with you on anything! Very good man!

This location is a great spot, very convenient.

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★ 5

Joined 3 years ago via my Silver Sneaker benefits. Former memberships at Powerhouse and Planet Fitness. Staff at AF work 24/7 to keep the facility clean, well supplied, and in good repair. During my time at AF I've witnessed new equipment acquired, equipment being reupholstered and repaired, and seasonal adjustments for cleaning. Very happy with the facility, staff, and members. Motivating myself to "get to the gym" is easier when you have this facility.

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★ 1

I used this gym for a few months, happily. I tried to pause my subscription in the summer after 4-5 months of usage, but they don’t do that type of thing. The manager said he’d be courteous and give me a single paused month anyways. Never happened, never came up again.

I called 4 months ago at the end of the first year to make sure my membership wasn’t going to be renewed for another year. Never received a call back. If you’re like me you forget about these things for a few weeks at a time, though. Next time I was close I stopped in and tried to cancel but the manager instead assured me I wasn’t being renewed for another year, but only month to month. He sold me on sticking around until summer. He threw some "difficult to cancel because of paperwork" inferences around the whole time as well.

Now, a $50 additional fee that he didn't mention. I do understand that in the fine print somewhere over a year ago I agreed to this. That's why I paid and didn't use it (without complaining) for 7-8 months, because I signed a 1 year contract.

Contracts aside, this business retention tactic is unethical. I want to cancel, it’s that simple.

I had to put in a notice to cancel via physically signed paperwork at the location. I did, but my bank has also been contacted as well. I recommend going somewhere that puts the client before the bottom line and is managed by somebody who got the job based on merit and client relation skills rather than nepotism, which he told me himself is how he got the job when I was given a tour last January.

Any response from management placing blame on me is skirting the fact that, on the whole, this is an unethical way of conducting business and retaining subscription income.

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★ 5

This AF is great. The people from the Trainer to the Owner are fantastic, very responsive, and friendly. The place is clean, the equipment is well maintained, and the members are very friendly. Highly recommend this location.

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★ 5

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★ 5

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★ 5

10/10

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★ 5

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★ 5

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★ 5

Great facility and helpful staff!

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★ 1

Someone please report this company, as they seem to have been charging subscriptions despite telling us that they cancelled them. P.S. This isn't a "spoof" account, please give me my money back.

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★ 1

2 broken machines. Have not been fixed for months. Chest press and leg press.

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★ 5

Have been coming to this gym for years and have nothing but great things to say. Brandon is super friendly, accommodating, and makes you feel a part of the family from Day 1. Him and his staff take pride in making sure the facility is always clean and the equipment is upkept to highest standards. They have made many improvements over the years, bringing in new equipment and ensuring that members have everything they need to achieve whatever goals they are chasing. 24/7 availability makes this place super convenient, and it honestly never feels super packed regardless of time of day. Don't think twice - join this gym and you won't regret it.

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★ 5

Great equipment and friendly people and stall

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★ 5

Nice and clean gym. Easy parking to get in and out without the hassle of circling the parking lot to find a space. Many machines and weights to choose from for any type of exercise. Great staff and trainer on site. Best of all, open 24/7!

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★ 5

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★ 5

This is an excellent gym to go to. Friendly and helpful staff. The best gym in the area and the pricing is extremely customer friendly. Definitely recommend going here.

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★ 5

Anytime Fitness! Name says it all, Any Time you need to get a sweat in, check out this place! Amazing Ownership, and the facilities are great for all levels of gym fanatics! Keep up the great work, I love spending my time at this place! I just wish I could go more regularly!

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★ 2

This location makes me think twice about any complains I’ve made about other locations.

The gym is uncomfortable. Lots of cardio facing the wall with non-functioning tvs. Equipment is dated, seems like hand me downs from other gyms. Basically no existence core machine presence. Awkward layout. Great if you need a place to go and get something light in, but I would hate if this is the place I had to frequent

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★ 1

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★ 5

Excellent facility

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★ 1

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★ 1

Dishonest and lacking integrity. This facility should be reported to BBB for continuing to charge former gym goers with unauthorized and fraudulent fees for months after a membership cancellation.

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★ 1

I would be careful when you sign up and check your account regularly.. Brandon likes to make surprise charges on your account. May it be a random "maintenance fee" or charging you for "merchandise" even though you have not stepped foot in that facility in months. Getting a hold of Brandon is impossible as he never responds to text messages although he seems to be very active via text when trying to get you to sign up. And calls are forwarded to the mailbox... voicemails are never returned. This may be one of the worst gym experiences i've ever had. I highly suggest you go elsewhere..

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★ 1

Worst gym I have ever been to.

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★ 1

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★ 1

Make sure you check your bank account, they like to do sneaking withdrawals if you are on auto pay.. equipment needs upgrade and they never have wipes..

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★ 4

Has the set up of a private club but not the exclusivity. While I enjoy working out there it seems like the owners may actually benifit from leaving the franchise and going on there own perhaps buying the space next door and expanding.

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★ 1

I cancelled my membership with Brandon two months ago and I am still being charged. My voicemail's are going unanswered. Communication has been an ongoing issue and a costly one for me.

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★ 5

I love the community here. Everyone in the gym is always so sweet and civil. Basically everything you would want in a gym. Good machines, kept very clean, civil members, amazing management, and you can go at any time you want. The Troy location has never been too busy for my liking. The atmosphere is such to the point where you feel like you can greet any other member and make a friend. Everything about this gym is friendly, clean, and civil.

I personally want to show my gratitude to Brandon, the gym manager. Extremely kind, patient, and helpful. I love a manager who is willing to solve any problem & takes constructive thoughts into consideration to make the gym a better place to be for all the members.

I will not stop going to Anytime Fitness, Troy. It’s the perfect gym.

Source: Google

★ 5

Brandon was an awesome gym manager, very friendly, gym was clean and rarely busy, I went here for 1-2 years almost everyday and he said he will be upgrading equipment soon to, highly recommend

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★ 3

Sinks in the bathrooms don't work, equipment is rundown.

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★ 5

Brandon and the folks at Anytime Fitness of Troy have created an environment that makes everyone feel comfortable. No matter your fit level, appearance or, self confidence, at Anytime of Troy you will be welcomed without judgement and, as I have experienced in watching my son lose nearly 150lbs and my own loss of nearly 50lbs, you will find genuine happiness and encouragement in your success...from the staff AND other members. I wouldn't be where I am without Anytime of Troy....

Source: Google

★ 5

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★ 5

Lots of equipment for such a small gym. Usually clean. Two showers, tanning bed. 24hrs.

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★ 5

The Gym is clean, the equipment well maintained and management attentive to its members.

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★ 5

Great fitness location, they got a tanning booth.

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★ 5

Great gym. Newer equipment and well kept and clean. Only complaint is that it gets very busy and it is a fairly small gym but it’s popular for a reason!

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★ 5

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★ 5

Completely knowledgeable of my insurance and physical exercise needs. Also explained relative machines I would prefer/use.

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★ 5

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★ 5

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★ 5

Anytime Fitness is outstandingly clean, at all times. People working out at this particular facility, are courteous to others working out. Also, very well managed.

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★ 5

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★ 3

Not a bad gym, but clearly inferior to every other AF nearby. Only one squat rack and barbell, so get ready to wait to use it.

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★ 3

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★ 5

Owner/operator is very kind and runs a clean gym. Would recommend to those who enjoy a smaller gym environment

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★ 5

Going there to sign up the person charge was excellent very helpful and showing the equipment show me around the gym hopefully I'll be going 3 or 4 days a week thank you management at any time

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★ 5

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★ 5

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★ 5

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★ 5

Great gym. Never too busy to get a spot on the machines and always clean

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★ 5

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★ 5

Best fitness center

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★ 5

Not bad

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★ 4

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★ 5

I recommend this Anytime facility to everyone. Brandon and his team are really professional and kind to everyone, and this gym during these COVID times has been kept very safe, with distancing in place and screens up between machines that are close in proximity. Definitely recommend getting a membership here!

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★ 5

Nice gym! Clean and not crowded.

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★ 5

Nice, clean workout center. Easy access and not crowded.

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★ 5

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★ 5

During this unprecedented time in our history, health and wellness has never been more important. Brandon has made safety his #1 priority. In the lobby, he has a table for sterilized spray bottles, that members can take with them, during their workout and a table to leave it, once your training session is finished. Everyone wears their mask at this Anytime Fitness! I’m glad I’m able to workout somewhere that has all the equipment I need and the peace of mind, knowing that it’s clean and all of the members help sanitize equipment after use!

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★ 4

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★ 5

Fantastic attention to detail.
Very clean and sterile. Brandon is the best !!

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★ 5

Signed up for a membership yesterday and couldn't be happier. Brandon (the manager) was friendly, knowledgeable and really cared about the facility. Given COVID-19, the gym was spotless and all members were respectful about social distancing and cleaning equipment after use. Glad I cancelled my Lifetime membership!

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★ 5

Love it.. plus friendly folks

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★ 4

I have been working out in this Troy location for almost 6 months now, place is clean, equipments are newer, most of all, Brandon, the Manager is very dedicated, and acomodating. The only thing I wish they would have more 15 lb dumbells, coz they only have one set. It's difficult to wait if 2 or 3 folks are using them. This gym can compare favorably to 24 Hour fitness in San Bernardino, CA where I traveled this February.

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★ 5

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★ 5

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★ 5

This gym is the place to be. Very accommodating and flexible. As a college student he offered me great plans for my hectic schedule. I recommend this gym to anyone. Look no further if you’re looking for a new gym.

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★ 5

This gym is amazing! It has everything I need and everyone, especially Brandon (the manager) is so incredibly kind and accommodating. This is the best gym I've been to in Troy, hands down. The service cannot be beat and the facilities are superb. Whenever I'm in the area I'll be sure to come back to Anytime Fitness for my workouts.

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★ 5

Brandon was extremely helpful and accommodating! Gym has everything you would want. I have been pleased everyday I have gone here!

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★ 5

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★ 5

Best gym ever !! Has the best equipment, the staff is amazing and always making you feel like family. Really good trainers, they can help you so much. This gym is like a community, you get to know everyone and they are really motivating. Come check out the gym !!

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★ 5

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★ 5

The Anytime Fitness, located in Troy, Michigan has plenty of equipment, for people to choose from, no matter what, their fitness regiment may include. It can get busy, during peak hours (which is typical of any fitness facility) but I have never seen anyone, waiting for a piece of equipment.

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★ 4

Same as most anytimes but they are a little light in the dumbbells and need at least one more squat/power rack. Nice showers though.

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★ 4

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★ 3

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★ 4

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★ 5

Had problems with the gym but the manager took care of it and did what he could. Overall it’s not a bad gym though

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★ 5

Nice gym, always kept clean, owners and managers always great with follow through issues. Would highly recommend for anyone looking for a quality spot to exercise.

Ryan H.

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★ 4

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★ 4

A better gym in Troy region. Was very clean...

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★ 5

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★ 5

Very happy with my experience here. Great staff , interpersonal .

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★ 5

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★ 3

Stopped in once but the place looked very stocked with equipment any person should need

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★ 4

Great gym, equipment might be everywhere on the ground in the mornings though

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★ 5

I am super new to the Troy area, and when I moved here I didn't know anyone. I joined this gym get in shape, and well let's be honest, to get out of my apartment. I am so glad I choose the Anytime Fitness in Troy because one it is super clean, two the staff is very friendly and helped make me feel at home in this new gym, and three the other members are super nice and willing to help others when needed. I would highly recommend this gym to anyone looking.

Also on the plus side, they take really good care of their tanning beds and up date their bulbs frequently. HUGE plus in my book.

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★ 5

Staff is awesome, place is a tad small but it has what you want and need with new equipment as well. They use both the cleaning wipes with the spray and towels, which is nice. I loved this gym but ended up moving and after going to the Shelby location, i slowly realized I wanted to go back. Troy location is the best among the rest. Troy over all. If not troy don't give your money to any other location.

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★ 5

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★ 5

Definitely love the location for this gym, and the 24 convenience is great! The staff is definitely friendly and understanding. They're always willing to help you out, and when you see the staff exercising you know they're there because they want to be, not just to make money. I lost the key they give each member to get in, and they greatly reduced my replacement fee! So nice of them to do. Been a member since the summer of 2014.

The price is $30/month, which isn't too bad. I've never felt like I don't belong there. There's really nothing much to complain about here! If you're not doing incredibly serious training, this is a great option for less than half the price of Lifetime Fitness.

Update: got to check out the Ann Arbor location of Anytime Fitness as well since I moved there, and I don't know why but I feel more comfortable at this one! Good work guys, keep it up

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★ 5

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★ 5

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★ 5

A little cramped but very nice, clean, and staff is friendly.

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★ 5

An extended visit kept me in the area for a couple of months. This place helped me keep my sanity with 2 week gym contracts that I could extend as needed. Perfect.

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★ 4

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★ 4

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★ 4

Clean and convenient.

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★ 5

Great place to work out. Despite not being very big when you go during off hours there are few enough people to never have to wait for a machine. And the wifi there is actually quite good.

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★ 5

The Troy Anytime is a great place to workout at. It's very clean, nice equipment and the staff is very friendly.

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★ 5

Anytime in the 2 months I've been going has helped me lose body fat, gain muscle, build confidence and always have something available to use. It's never super busy but always has life in it. For the price it's perfect for college student and full time retiree. Staff is awesome, friendly, and knlowdgeable, and overall one of the best gyms I've ever had the pleasure of being a member to.

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★ 5

Seriously love this gym! I joined almost a year ago now, and look so forward to my work outs at this gym. I have been a member of several gyms over the years and have yet to find one as clean and friendly as Anytime Fitness in Troy. The employees are so welcoming and friendly. When I first joined, I wasn't at my ideal weight and no on there was judgmental of that, they were encouraging to help my get back to where I wanted to be.I cannot say enough good things about this gym and their staff!

Source: Google

★ 5

I started coming to Anytime Fitness a couple months ago and it's been the best gym I've gone to in awhile. The staff are extremely helpful and nice. I've been training with the trainer Alex; he's excellent with keeping me motivated and on track with my fitness goals. The facility is very well kept and clean, it also has all the equipment that I'm looking for and for a very reasonable price. I highly recommend this place for anyone looking for an awesome gym!

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★ 5

Clean facility, friendly staff, convenient to work out anytime day or night, and reasonably priced. Trainers are great and work hard to help you meet your goals. Have recommended this gym to all of my family and friends.

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★ 5

Anytime Fitness Troy is a great gym! Since joining Anytime Fitness in 2013, I've used a number of their locations in the metro-Detroit area, but this is my favorite. The facility is a good size (with clean bathrooms!) and I appreciate that the equipment and various workout areas are well maintained with open places to workout even at peak times. Their trainers are also excellent; Liz keeps me on track towards my personal goals and pushes me to keep going when I'm unmotivated. I highly recommend this gym if you're looking for a place to join.

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★ 5

I've been coming here for sometime now and I couldn't be happier. They have everything I need. I love how clean and well kept the gym is. The staff does a wonderful job taking care of you and making you feel comfortable. I highly recommend this gym to everyone!

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★ 5

Staff is really cool and the place is really clean.

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★ 5

Great atmosphere - clean and equipment in immaculate condition! Staff is friendly and helpful, trainers are knowledgeable and members are great! 24 hour gym access is convenient and location is near major hwys making it easy to get to no matter where you are coming from!!

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★ 5

I love the Troy anytime fitness! Awesome staff, open 24/7, and very well kept! I love coming here every day and the environment is so inviting! Can't wait to achieve my goals here!!!!

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★ 5

I joined here when it opened and could not be happier. It is so convenient to be able to let myself in at anytime of day or night.
If you're looking for a nice clean and friendly environment, with great equipment and great management...Here it is!!

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★ 5

The above review of the service member who said they tried to scam her couldn't be farther from the truth. As a Marine of 6 years I love this gym. I know she's lying about her review because there is only one staff member so her "different staff" is a blatant lie. Anyone who is looking for a great gym with a lot to offer as far as classes, pt, yoga, and health coaching this is where you need to be.

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★ 4

I joined last year in December and it's a great facility! It has everything that i need and they employees keep the gym up to date and clean. I've never had any issues with this gym and the environment here is friendly and not intimating at all! I've been able to learn so many other workouts from the trainers and staff here and they were able to help me with many questions being that this was my first time actually working out. I recommend this place to anyone looking for a great place to get healthy.

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★ 5

Friendly staff,clean gym and always full of smiles of support!

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★ 5

Great gym!!!I just joined a few months ago and the staff is really personable. Brandon is very helpful when it comes to showing me the proper way to use their state of the art equipment. They have a personal trainer named Liz and she's one of the best trainers around.

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★ 5

Been a member for 2 years and I love it there.
Clean place,lots of classes offered.
Recently got injured and couldn't work out
And Brandon was awesome there,he froze my account so I wouldn't pay the monthly fee since I couldn't use the facilities
Just sharing my experience

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★ 5

Awesome gym! Joined with my family when it opened and we love coming here. It's a friendly environment and staff showed us how to use the machines. Staff is always friendly and gym is really clean. Owners treat us great. Highly recommend this gym.

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★ 1

No customer service. No assistance. No follow up. Waited indefinitely for response 'supposedly' from corporate. Conveniently forgets previous conversations. Lies!!! Go to Burn Fitness, Planet Fitness, go anywhere but here. I wish I could give zero stars! Unhelpful, unresponsive, unreliable, untruthful staff. Called to make an inquiry and was told I would receive a return call with an answer and never received a return call. I could understand if it happened once. However, it happened multiple times, with different staff members. I also inquired about cancellation in case of deployment at my sign-up and was told membership could be terminated with deployment. When I called four months later to cancel because I was deploying, I was told by Brandon he'd have to check with corporate and he'd return my call with an answer. Never received his call. I called back repeatedly and the received the same treatment. Then another staff member told me Anytime Fitness could but my account on hold while I was deployed. So basically I was lied to when I initially signed up. I think it is wrong to allow minors to sign up and hold parents responsible when the minor wants to cancel. Our daughter signed up but then later left for college. I called to cancel because she has access to the campus gyms. I was told there's an Anytime Fitness near campus. Turns out it is a great distance from her dorm and none of us are comfortable with her leaving campus, as a minor, to go to the gym. I explained that to the staff and received an uncaring, disrespectful response inferring I could cancel and pay the early cancellation fee. Wow. How was that friendly and understanding?! Where was the customer service?! Since then, I've told everyone who's asked me about Anytime Fitness to go to Lifetime, LA, Burn, or Planet Fitness. We were members of Lifetime Fitness on Hall. I was told when I knew I was going to deploy or move to give them a 30 days notice. When the time came to deploy, I did and Lifetime upheld their word. Freaking refreshing to deal with an honest establishment. Anytimes equipment is shoddy with tears in the vinyl, the balls are deflated and soft, classes are cancelled half the time. I should have read the reviews before joining. Obviously Anytimes decent treatment of customers only is extended while joining and not afterwards. Anytime does not deserve the amount of effort I've put into this review but I would be remiss not to inform and warn others from experiencing this travesty of customer service.

Source: Google

★ 1

I do love anytime fitness a lot when I joined. I'm a customer to anytime fitness for more than a year. Most of the owners in the anytime fitness are nice to me. But I didn't get the same kind of response here the owner of this gym never pay any respect to the customers. I want to share my experience with everyone. I had to travel outside the country. So I called in to the office 1 month before and requested them to cancel the membership. He told me that he can hold off the membership for 3 month and after I come back if I want I can join back in anytime fitness. I tried to push it a lot to cancel my membership but end of day he made me convince to hold off for 3 months and cancel it after that by email if I'm still unwilling to join the anytime fitness again.

The next month they charged me the monthly fee. So I emailed him to find out the reason why they charged me. I didn't get any reply from him so I called them. They answered my phone and checked my account. He told me that they don't cancel the account on phone. Usually I need to come to the gym to cancel it but this time he can cancel it now in the phone if I want. I really didn't understand how can he can't cancel my account last time when I called him and cancel it now on phone. Keeping this aside in the entire phone conversation he never accepted that they might have missed to inform me that I need to come to gym to cancel the account. Instead he asked me to show him proof that I requested for the membership cancellation which happened on phone call. I'm not worried about the money I lost for the monthly fee if he at least told me that it might have happened by mistake and he can't refund back I would have taken it. Instead he started arguing with me that it's my fault that I don't have proof requesting them to cancel the membership. At last I got pissed off arguing with him and went to gym and cancelled my membership right away. I don't like this GYM anymore and I never recommend this gym to anyone. Canceling the membership is a mess-up job and they will make you feel why you picked anytime fitness.

Frankly I don't have option to give half star otherwise I would have given it.

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★ 5

I just joined the gym here a couple weeks ago. Ryan and Nathan do a great job of running a good gym for casual folks like me, a 40-something guy who needs to lose 20 (ok, 30) pounds.

Liz is a great trainer as well. Hard to fault anything other than their choice of music... bring some earphones if you don't like hip hop & crank up the Vivaldi.

Source: Google