★ 5

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★ 5

My kids love it here. They always have a blast in their classes. Coach Penelope is so good with the kids. Every time we are there someone is cleaning the equipment.. the gym is always clean. We will be coming here for a long time. :)

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★ 5

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★ 5

My granddaughter seems to like this place. She receives 1 to 1 support when learning something new. Instructor in helpful.

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★ 1

I came to look at the facility last week and sign my son up for the toddler class. As soon as I got there I was sitting in my car and heard employees in the parking lot saying how bad they hate working there and making fun of other employees. That was enough to change my mind. Does not sound like somewhere I want my son to be at.

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★ 2

Place is dirty. And old gym shoe would freshen the air.

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★ 5

Fantastic staff and great environment for kids!

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★ 5

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★ 3

Fun place. Wish they were just a little cheaper, or a family discount. It adds up when you have a few kids that want to play in their open gym.

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★ 5

This is such a great place and has great staff. Everyone is friendly and helpful.

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★ 5

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★ 5

Check this place out. You might see something you like and to learn about

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★ 5

Had an impromptu birthday party during open gym. The staff at the front desk was so nice and helpful. Very easy to work with and everyone had a wonderful time. Highly recommend for all ages and genders.

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★ 5

Lots of options and lots of fun! My kids love special events like Glow Gym.

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★ 3

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★ 5

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★ 5

My granddaughter loves it

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★ 5

We did my daughters 4th birthday party here and it was perfect! Professional, perfect for 3-5 year olds to just have fun and play! The room was the perfect size and it was run so well! Highly recommend!

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★ 5

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★ 3

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★ 5

Friendly staff - hands down best place for a bday party!!

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★ 1

The preschool program is absolutely terrible and a complete joke. Judgmental and lacking compassion towards small children who have never been In a school environment. Completely unwilling to do their job and work with the child while they are in their care for only 3 hours. Will never refer anyone to this joke.

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★ 5

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★ 5

Came here for Open Gym on Wednesdays. They accept the first 50 people on the kist, u have to sign up in advance through the website.
We paid $7 its a whole hour and the place us big! My kid had a blast!

There’s a coach there to help the kids and she does a couple of cool activities with them.

They have restrooms and vending machines, right now there’s lot of construction going on but cant wait to see how it turns.

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★ 5

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★ 5

Fun place and it's huge!

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★ 5

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★ 5

Great environment for kids, lots of class options available.

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★ 4

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★ 3

Too many rules for bday partys

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★ 5

Highly recommend. Great environment for everyone. The coaches are super nice, and my kids are super happy here!

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★ 5

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★ 5

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★ 5

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★ 5

Excellent programs for all ages!! The coaches are great and so kind as well!!

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★ 1

I was with my children and there friends and it was 4 boys and 2 females. The boys were getting called out for not doing tricks all the time and for resting for a few seconds. There were other girls around them not doing anything and sitting in the middle of the trampoline. Coach Maya was being very disrespectful and was yelling at them for taking breaks. I think coach Maya was so mean and I think she should be fired.

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★ 3

Ya it’s ok, I just wish they let adults participate with their child

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★ 5

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★ 5

Awesome facility, staff is amazing, our daughter loved preschool!

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★ 5

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★ 4

Some maintenance issues, but overall not bad

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★ 3

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★ 5

We have been coming to Bounce since 2017 and we have had an absolutely wonderful experience overall! The coaches are great and the front desk staff is so friendly and helpful. We highly recommend Bounce to anyone looking for a new gym!

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★ 5

A nice way to spend time with our Granddaughter and family.

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★ 5

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★ 3

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★ 5

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★ 4

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★ 5

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★ 5

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★ 4

Very nice and clean ice rink!!

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★ 5

Clean gym and an excellent staff! My daughter loves it here.

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★ 5

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★ 5

We went and watched my granddaughter do gymnastics. The coaches were great and I was amazed at how much equipment they had.

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★ 3

Not bad but expensive

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★ 5

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★ 5

Our boys have been involved with bounce since January 2022. They love coming to bounce and learning new tricks. All the teachers are fantastic and the staff is so helpful!

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★ 5

Our family loves this center. We attend monthly with a group and teens down to infants love to leap, run, jump, and swing out their energy while exercising but it's fun.

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★ 5

The birthday parties are great! Room was decorated, staff was very friendly & accommodating!! Will do a party again

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★ 5

Great gym with lots of equipment options! Great staff and amazing owner! ☺️

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★ 5

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★ 1

We had 3 girls in gymnastics here for almost a year and chose to pull them because of two back to back incidents of rude staff to my 4 year old daughter. Reading the reviews here, it looks to be a common thread of mistreating children.
The staff is constantly turning over (my kids had different instructors almost every week), who are mostly new and inexperienced. Plus the woman behind the desk made my 4 year old cry and walked away. Their manager did call me (as I requested) and asked me to bear with them as they struggle to hire new coaches, but I refuse to pay for my children to be in unhealthy environments because of the unhealthy people working at this gym.

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★ 5

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★ 5

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★ 5

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★ 5

Great experiences here with all of my 3 children taking classes. They learned so much from the coaches in a family oriented environment that had a lasting permanent impact. Their support helped open doors and opportunities for my children later in life, they do truly care.

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★ 5

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★ 5

Such a fantastic spot! My nephew went to the preschool session and loved every minute of it. The standards and rules promote safety and a chance for each child to truly be able to use each piece of equipment. The prices are very reasonable. It was a great, active way to spend our morning on a cold day

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★ 5

My kid loves it here! A lot of things for kids to do and explore. It's a great place to let the kid run and get all of their crazy out. Price of admission is very fair. Just wish their hours were better/more flexible.

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★ 5

Good fun place for kids. They offer classes without long time commitments as you pay month to month, but you wouldn't want to cancel. My son greatly enjoys going there. Highly recommended.

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★ 1

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★ 5

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★ 5

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★ 5

Great place for the kids

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★ 5

Xx.

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★ 5

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★ 5

Hockey rink is cool. No cell service in arena. Didn't go to bounce house. Might take little ones back to bounce house

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★ 5

We came to check out the new dance studio going in there. Claudia's Dance Experience. Parking lot was amazing.

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★ 5

Great place to start gymnastics!

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★ 5

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★ 5

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★ 5

Loved it here my daughter's first gymnastics class instructor was very helpful and patient.

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★ 5

What do you mean, there's a weight limit on the trampoline, and I have to sign up? Geees, so if I crash my grand daughters class again.

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★ 1

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★ 5

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★ 5

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★ 5

I’ve been coming to bounce for five years, first with the kids I was a nanny for, and then again starting when my now four year old was one for open gym. My two and four year olds are now in the preschool gymnastics class, and Coach Candy is wonderful- I can’t imagine a more patient, energetic, and knowledgeable coach to introduce young children to gymnastics. Preschool Playtime is an amazing program that allows children to grow confident and play where they are the most interested, all while working on gross motor skills.

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★ 5

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★ 5

My son loves to come here for the preschool playtime! He especially loves the trampolines and foam pit. It is great to let him get some energy out and be a kid. A fun activity for him to participate in and it is nice that it is limited to just the “little kids” as it can be intimidating when there are a lot of big kids.

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★ 5

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★ 5

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★ 5

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★ 4

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★ 5

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★ 4

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★ 4

Nice Facility

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★ 5

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★ 5

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★ 3

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★ 3

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★ 5

Ice house is very nice. They have chair seating, food,etc.

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★ 5

Great seats for a public arena. Awesome to see Red Wings alumni play

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★ 4

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★ 5

Fun experience for the kids

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★ 1

This gym is all about the money. The office/ business manager Melissa is terrible. She will do anything to ensure they do not miss a dollar, including confronting children in front of parents to the point of tears. Don’t call to talk to her about it either, she hides from calls. Very unprofessional! Additionally, the gym is dirty and unkept. This gym is definitely the armpit of gyms.

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★ 5

My daughters have been at Bounce since they were in diapers. The coaches here really care and are patient, skilled, friendly, engaging, and take the time needed to really help the kids through their challenges. They’re all so highly skilled and really enjoy working with little ones. What I love most about Bounce and these amazing coaches is that they’re able to encourage my kids to practice at home and have somehow ingrained a passion and love for the sport in them that pushes them to practice outside the gym and they want to be better. I highly recommend Bounce.

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★ 1

My heart breaks for my daughter and all of her teammates at GymTactics. About 7/8 months ago, we made a decision that was well within our rights as parents, to move gyms, along with our coaches who left to start their own - and what an incredible decision that was. As many of you have probably seen in the paper, a story seemingly initiated by our previous gym, Bounce in Hartland, to sue the owners and astounding coaches...for long and short of it - stealing the clients. Bounce has reached levels to subpoena parents and drag innocent families into this greed and jealousy. As anyone in sports may know - you are under NO contract to stay with a facility, that can’t most likely be broke with a 30-day notice. There is no guarantee of income stream. When you don’t take pride in the “clients” - the incredible athletes that are working tirelessly to get to meet season and build their sports careers; ultimately winning for themselves and YOUR GYM - that lack of pride and care will be felt in numbers. Being able to take accountability for that is seemingly difficult for some...so, they have sought out to hurt not only the coaches, but these strong, beautiful, incredible athletes. Not even money. But, greed, envy, & multiple of the seven...WANTING purposefully for others to suffer.

Now, as continuation to that news story an “agreement”, was reached that forces our coaches to be unable to coach our girls in our gym; the girls who followed their dedicated and beloved coaches - FOR A YEAR! As well as, cannot coach anywhere that is in a reasonable distance FOR A YEAR! The only reason this was agreed, is because our coaches and the goodness that is who they are, wanted to spare US parents the stress of being drug into this, by Bounces choosing. I’m so hurt for my daughter and our gym; our home away from home 20 hours a week. All because of ones lack of ability to be an adult and take accountability for the lack of interest or care he has shown to, too many. Afraid of competition? You don’t lose 84 (as quoted in the article) athletes, because your gym was so great - you lose 84 athletes because the coaches are the reason we stayed as long as we had; tolerating many poor business practices. Shame on you Bounce Gym and Jonathan Conrad. I’m sickened that a result like this - hurting innocent gymnasts who love and respect their incredible coaches; who are reaching for their dreams with dedication and countless hours of work - brings you such joy; that Collateral Damage is your happy place. Well, Collateral Beauty is ours. Thank you for providing an example for me to show my daughter what NOT to be as she journeys through life! What she does NOT want to surround herself with! 👏🏼 👏🏼 Bang up job Bounce! #GymTacticsGym Class, passion, and goodness always prevails. We stand behind our coaches!!

I felt compelled to add something here:

For clarity, this post is not a “mother-scorned” or, “my world may now be a little chaotic” - this post is simply the epiphany of realization. An extremely sad Realization that THIS, is in fact the world we live in. Where greed would bring joy to someone who would willingly act to see emotional hurt placed upon 100 children, at his hands. The hands that tried to come forward 7 months ago, with a guise of “Crystal Blue Persuasion” to everyone who made a stance to no longer contribute to his pocket book. Presenting himself as apologetic; admitting to having allowed his lack of involvement to take effect. Expressing a turned page. But, that didn’t work... So, this sudden burst of “love and pride for the sport”, a “pure joy watching children reach their dreams as gymnasts”...only to sell that soul of character to solidify a stamp in a book of personal vendettas. My child is worth more than his stamp. These are people we give our hard earned money to; who we trust with our children. Yet, sadly we end up with the realization they may not have been deserving of that.

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★ 1

I would never recommend this place to anyone! The general manager is horrible to deal with. She is rude and has no problem raising her voice, even to children. They advertise that they have air conditioning but set it at 85 degrees in the summer. My daughter had to leave many times because she was physically sick from the heat. They never cared. Their mistreatment of children is unforgivable.

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★ 5

the lights are now consistent on the rink

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★ 5

I have been going here for practice for high school and Coach Shane and Coach Clayton are very knowledgeable in this sport and are very encouraging

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★ 5

Great coaches that help a lot in any needs, also great if you have any little kids who are interested in doing gymnastics, indoor hockey etc

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★ 5

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★ 5

I love bringing my toddler granddaughter here, and she loves all the climbing and running around. I have never smelled any bad smells in here, and I am particular. It's quite clean and the staff is very friendly. Looking forward to having a birthday party here also!

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★ 4

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★ 5

Clean, large space, helpful staff. Would consider having my daughter's party there

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★ 1

Ownership doesn’t care about the children or athletes in the competitive gymnastics program, but will gladly take your money. The facility is dirty and unkept in many areas. Our kids were there because of the quality and consistency of coaching, but when the head coach left to pursue his dream of owning and running his own program, we followed. Bounce is now trying to shut down the new gym in another county and bringing families into the lawsuit. Many families had been clients of Bounce for years and never once were acknowledged or thanked by ownership for their business. Why would anyone stay when there are better options in the area where safety and development of their kids are put first ahead of business? It says a lot when every family left this gym.

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★ 1

I’d rate this gym with ZERO stars if it were allowed. This gym is filthy and we sadly tolerate it for years until we no longer had too. There is a smell as soon as you walk in probably from the numerous buckets collecting rain water, or the wet floor by the team vaulting area, or maybe it’s the dirty bathrooms or mats that cause the smell? There are an abundant amount of reasons why we all left that gym but most importantly the customer service and management were impossible to deal with either by email or phone. Parents were constantly met with rude, unfriendly, abrasive, and unprofessional responses. Please do not use to this gym. There are plenty of gyms in the area. I’d recommend GymTactics in Highland. It’s new, clean, and has excellent coaching.

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★ 5

Great for gymnastics or cheerleading, even martial arts. I attend open gyms here every Sunday for 12$. Pretty clean facility, and everyone here is super kind. The only downside is that because everyone loves it, it can get packed. Usually just call ahead of maybe even swing by if you have the time because the amount of available space may be just fine and suited for you. They have on hand medical personel I believe and are always making sure you're being as safe as possible, relative to what gymnastics and tumbling involves. For those curious, they have I believe 2 spring floors, 6-7 trampolines, and a foam pit amongst many other things readily available to use. Checkem' out. Tell them Jahaad sent you.

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★ 5

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★ 5

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★ 5

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★ 1

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★ 5

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★ 1

Coach Wendy is horrible - Her old school mentality of "Negative Reinforcement" is so outdated. She needs to go. Last year I heard her bragging to other parents that she threatened management that she'd leave unless they paid her more. They made a mistake and gave her what she wants. She's always complaining to the parents that she has "so many kids to handle, they need to give her another coach to help her". If you can't handle what your management gives you, then look for the doors.

Its unfortunately, we've been there for over 3 years now, Coach Joan and Coach Abbey are wonderful with the kids, but Coach Wendy needs to learn how to treat people.

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★ 5

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★ 4

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★ 5

Awesome and gin

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★ 5

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★ 5

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★ 4

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★ 5

Love this rink

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★ 4

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★ 5

The ice is good, locker rooms are kinda on the small side with only two shower heads, but they warm up quickly. The water fountain is made for bottles and they are finally expanding the parking lot!

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★ 3

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★ 5

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★ 1

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★ 5

Great place to take your kids. If they aspire to be gymnasts they will love it.

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★ 5

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★ 5

This place has everything. There are so many things to try. It's a great way for kids to get some exercise and have fun.

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★ 5

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★ 4

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★ 5

The adaptive gymnastics class is wonderful! The facility is always nice and clean. We really enjoy our time here.

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★ 5

Hockey!

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★ 5

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★ 5

Great if you have kids that have to much energy

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★ 5

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★ 5

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★ 5

They fit my needs. Never go anywhere else 🥰🥰🥰♥️♥️♥️♥️♥️

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★ 5

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★ 4

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★ 5

It gets cold sitting in there

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★ 5

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★ 4

Great place for recreational gymnastics, figure skating, and ice hockey.

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★ 5

Be careful with little ones.

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★ 4

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★ 4

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★ 5

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★ 5

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★ 5

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★ 5

Great place to take little ones to learn skills and balance. For all ages.

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★ 5

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★ 1

Rec classes are great! If you want your child on team GO ELSEWHERE DO NOT LET YOUR CHILD PARTICIPATE ON THE BOUNCE TEAM! The coach only cares about himself and his solution to every issue is to either pull your child out of school early or home school your child because gymnastics should be more important that academics. Coach is extremely disrespectful!!

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★ 5

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★ 3

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★ 5

Awesome things to do there

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★ 5

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★ 3

Went to see Grandsons hockey game.

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★ 2

The kids seem to enjoy this place but it’s definitely verrry grimy and smelly. I died when they made the kids roll on the floor!!

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★ 4

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★ 5

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★ 3

Typical ice rink, they turned a rink into gymnastics and tumbling, bar/restaurant ok

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★ 5

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★ 5

Dirty, cold in stands, and nasty!!

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★ 5

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★ 5

Great place, kids love it!! They have a lot of different types of gymnastics equipment to train on. Also have an ice arena for hockey.

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★ 4

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★ 5

My children love using the Bounce facilities; especially when school is vlosed for a snow day. Lots of different things to do: balance beam, tumbling mats, foam pit for flips, cargo net, parallel and uneven bars, horse, and a fee others.

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★ 2

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★ 5

Solid job with my skates after being on the pond all weekend.

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★ 3

My daughter plays hockey here and it decent. The locker rooms are generally clean and the ice is in OK shape. Dress warm as they don’t always turn the heat on for the stands during games and the Pond ice is absolutely freezing (beyond what’s needed to maintain ice)

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★ 1

Coaches were not involved and completely hands off. My girls learned next to nothing. Throughly disappointed. So glad it's over, wish a refund was an option!

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★ 5

Awesome place!

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★ 4

Good ice quality. 2 slabs. Kinda small locker rooms. Has a pro shop and a snack bar.

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★ 5

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★ 5

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★ 4

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★ 5

It's amazing I go skating there all the time

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★ 3

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★ 5

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★ 5

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★ 4

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★ 5

Great place for gymnastics and hockey

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★ 5

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★ 3

Gymnastics and hockey backed up with a restuarant/bar.

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★ 4

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★ 5

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★ 3

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★ 4

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★ 4

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★ 5

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