★ 5

Source: Google

★ 1

Club Pilates
One star - don’t bother.
This is not a place to join if you work a full time job, have limited spare time available, or even work part time. Their hours of operation on their website are:

Mon & Tue & Wed & Thu: 8am-8pm
Fri: 8am-5pm
Sat & Sun: 8am-2pm

They don’t mention they close from 12:30 / 1:00 until 3:00 every weekday, they open at 9:00 on Sunday and the last class ends at 1:30 on Saturday.

Classes are based on skill level so depending on your schedule, you would be lucky to find 4 classes a month that meet your schedule and/or a class at the appropriate class level. The likelihood is that you would not get into your desired class based on demand, and would eventually be put on a waitlist. Also, when doing your due diligence, you won’t be able to verify the level and certification of their instructors. That information is no where to be found.

I wanted to join, so I stopped in and
provided my contact info and a credit card, so I could get the app and look up classes.
They would also send membership costs which are:
Unlimited Membership - $239/mo.
Eight (8) Class Membership - $179/mo.
Four (4) Class Membership - $99/mo.

When I realized the club was not for the working community, I politely declined to join and asked they refund my $32 for the 50 min class I was charged for and never signed up for. Amber, the GM declined my request. She offered to put me in a 7:00 AM class when I had communicated to her that I work at 8:00. Amber, fyi that means bums in seat, at the office, ready to go at 8:00. (not cleaning your reformer for the next class).
I was told I needed to contact the manager. So, sent a detailed email and explained why I was not joining and would not be taking a free introductory class (I did over 500 classes in the past 6 years at Club Pilates in another state).
Bottom line, the lack of customer service, high monthly membership cost, undesirable hours and no information about the instructors make this place a hard NO for me. Still haven’t refunded my $32 either.

Source: Google

★ 2

Below is what I wrote a year ago. I’ve done nearly 200 classes with CB. My wife and daughter attend classes. I used to bring friends. And I’m leaving. Why? I really don’t think that they care about their customers. Instructor turnover is high - a sign that they don’t treat their top instructors well. Reformer maintenance is poor - we’ve dealt with snapped ropes, uneven ropes and torn reformer cushions. And the inflexibility in scheduling makes the club uniquely unfriendly to busy people. There are better options (in Ann Arbor I like Core Collective; in Northville I like Innerverse).

So much has changed since I wrote the review below:

Very convenient location. Easy parking. Variety of excellent instructors, many of whom really know how to tailor the class to different abilities. There’s a bathroom large enough to serve as a changing room. I’ve really enjoyed my membership. I go to both the Stadium and Washtenaw locations.

They just added some Saturday afternoon classes, which is wonderful. My primary limitation is that I work during the week so I can only take the late weeknight classes (7 pm) or the weekend classes. I really appreciate having late evening and weekend options, and look forward to them being expanded.

Source: Google

★ 5

Great place! All the instructors that I have had are knowledgeable & friendly!!!

Source: Google

★ 5

Friendly and knowledgeable instructors with a variety of styles. The studio offers most of the Club Pilates classes. I would love to see some Center and balance classes added to provide some stretching/balance opportunities.

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 5

I’ve been doing Pilates with the two Ann Arbor studios for more than 5 years now and have completely turned obsessed with the classes, instructors, and the workout! It’s a very welcoming community and the BEST workout there is!

Source: Google

★ 5

Highly recommend club Pilates on stadium! The trainers and staff are amazing.

Source: Google

★ 5

Love doing pilates! Great instructors! Highly recommend ❤️

Source: Google

★ 5

I have been going here roughly a year and really like it. Instructors are great and there are lots of class times to choose from.

Source: Google

★ 5

Great facility and fantastic instructors!

Source: Google

★ 5

I switched from another studio and was worried I wouldn't like Club Pilates as much, but to my surprise, I like it better! The instructors are really good, and the variety of equipment makes the class fly by. I'm so glad I joined!

Source: Google

★ 5

Club Pilates is a wonderful close to home destination for pilates reformer exercise. The atmosphere is welcoming and the instructors are ready to help you get started. They offer three levels of intensity for your workouts to move at your own pace with instructor guidance. The online app is very easy to use for scheduling classes and checking in the day of your session. It's been a perfect addition to my exercise routine.

Source: Google

★ 5

I started pilates over a year ago and it was something I decided to embrace to find a new hobby for myself, become more toned, improved my balance and strength. The staff has been nothing but supportive, kind and patient. The variety and classes and times allow me to go regularly. It is a wonderful facility.

Source: Google

★ 5

Great place to increase core strength. Very knowledgeable instructors

Source: Google

★ 5

This side of town desperately needed a Pilates place and I’m glad that Club Pilates is filling that void. The place is clean and the instructors are all friendly, helpful and knowledgeable. My suggested improvement/wish list item would be that this location added restorative and/or stretching classes which are so beneficial to any Pilates practice and would be more inclusive and fair to those dealing with injury and recovery. These types of classes would only secure more clients to the regular classes after all. I hope this piece of feedback is taken into consideration. I love the place and would love to continue to attend if my fitness needs are met.

Source: Google

★ 5

The BEST instructors! The nicest group of people to come and spend an hour of your day with. The booking policy changes are frustrating and can make it hard to get classes if you're on a tight schedule but overall great classes and I love coming here daily!

Source: Google

★ 5

This is my newest addiction!!! I absolutely love love love pilates!! Thanks Kathy for all the chair work!! ;)

Source: Google

★ 5

I cannot recommend Pilates and this studio more. I had been a hard core HIIT workout and avid kickboxer for over 7 years. I became so frustrated with never toning my body or losing significant weight. I found out I needed a spinal fusion and my surgeon said the only exercises I could do were low impact such as yoga or pilates. I started in November and since then I have lost 32 pounds and every inch of my body composition has changed. I have never in my life been as toned as I am today. My flexibility, posture, and muscle strength has increased by ten fold. I am a convert for life and I now practice at least 5 days a week and it’s what I look forward to everyday.

Source: Google

★ 5

This has been my first time trying Pilates classes, and this studio has been very welcoming and accessible. I look forward to classes and appreciate how differentiated they are, especially for someone who is very new!

Source: Google

★ 5

Love this place - great instructors and best workouts!

Source: Google

★ 5

Great classes and instructors!

Source: Google

★ 5

Joining Club Pilates is the best thing I’ve done for myself. I like the variety of instructors, all of whom are very knowledgeable. The studio is always spotlessly clean and the staff are great. Only downside is that there aren’t enough classes offered for the demand. Classes can be hard to get into. That does seem to be improving as more instructors come online.

Source: Google

★ 5

Source: Google

★ 5

I enjoy this exercise program. I feel healthier than when I started ;last fall.

Source: Google

★ 5

I've clocked over 100 sessions and feel stronger, more shapely and can actually locate my 'core'. I highly recommend Pilates and especially Club Pilates. It is professional, the instructors know their stuff and for those of us with physical problems they know how to adapt the exercises to our limitations. Try it, you'll like it!

Source: Google

★ 5

I love the various options for type of class so that you have access to the reformer, the tower, and TRX as choices. The membership options are good too because you can decide how often you will come each month. The instructors are friendly and helpful when you need to modify.

Source: Google

★ 5

I’ve been wanting to try Pilates so I took the free intro class. The instructor was amazing and explained everything. I took my first full class last week and loved it! We can kind of go at our own pace and do what feels comfortable for us. Both instructors have been awesome so far

Source: Google

★ 5

Love Club Pilates, its a great workout always. The location is great and easy to get to as well. Mary Beth, Kathy and Yuri are some of my favorite instructors!

Source: Google

★ 5

The pilates instructors are amazing and it has been a great way to exercise for me. I love going to class!

Source: Google

★ 5

Wonderful teachers, lots of classes to choose from. Love this studio.

Source: Google

★ 5

I've been a client for 1 yr and pleased with the results. I had been seeing a PT for back pain and also tried Pilates. Pilates has been more effective for me as a way to strenghten my core. Knowledgable instructors and plenty of classes offered to fit my schedule. Both the Stadium and Washtenaw locations are very nice.

Source: Google

★ 5

There are plenty of classes to choose from. Instructors are consistently knowledgable. Classes start and end on time.

Source: Google

★ 1

We froze our account, still got charged. Spoke to the owner via email, doesn’t want to give us our money back. I’m not understanding how I get charged 900$ worth of Pilates when we haven’t been in for months. Currently disputing this asinine charge with our bank.. cool place, but seriously? Give us our money back we froze our account and haven’t been in for months. Shady business owner, if you go just be aware of their shady business practices. Classes and facilities were fine

Source: Google

★ 5

Club Pilates is an absolute lifesaver! As someone with scoliosis, I had tried every single possible work-out over the years and nothing really seemed to help. Most workouts would actually trigger back spasms for me. Finally getting acquainted with the reformer was a game changer…. and doing reformer work at Club Pilates is the best! The owner, managers, staff and ALL the instructors are extremely kind, caring, knowledgeable and helpful people! I feel so fortunate to have found a fitness family that works for me, lifestyle and my health issues! Highly recommend! (Note regarding sales pitch: “unlimited” membership still has a cap on how many classes you can book at once. It’s a franchise rule, it’s not mentioned at the point of sale….it’s in “the fine print.” Not a deal breaker but something to be aware of.)

Source: Google

★ 1

As much as I enjoyed all the sessions, they make it really hard to cancel membership. I am looking to take a break from Pilates, so when I left them voice msgs and emails and spoke to reception over phone, I get another call asking me to follow up with management and make sure my membership is cancelled. Saying they have a lot of members and its could be hard for them to keep track. I thought it was annoying to have to follow up even after giving notices 30 days in advance. I understand that we are all just doing our jobs but is the technicality of 30 days notice worth upsetting relationship with clients and neighbors? I wish they just let us handle that from the App they insist on using. But they keep your cards locked in in those apps that we cannot even cancel online. we have to jump through the hoops of contacting in the studio to make sure they receive your notice of cancellation in advance so that there are no charges after 30 days? wish you best!

Source: Google

★ 2

It could have been better. I didn't get the attention I needed to get the most out the class. May go to a different location

Source: Google

★ 5

My friend in AZ kept telling me to try Pilates. Said I’d love it so when I saw club Pilates open up on Stadium, I signed up for an intro class and after the class signed up for a month to month membership. I started out with 8 classes a month but by the end of my first month, I changed it to unlimited and have been going at least 6 days a week. Instructors are great. I wish they offered more classes throughout the day and a variety of classes but since they are new, I just need to be patient as they build up their classes and schedule. Pilates is so addicting and I’m not one to exercise but so far this is the only membership I’ve every stuck with. Try it, you might like it.

Source: Google

★ 5

So happy I tried the Free Intro Class! It changed my life! The Instructors are Amazing, the Club is so incredible. Give it a try and you won’t be sorry.

Source: Google