★ 2

Updated review: Use to be my go-to favorite gym but now It's just dirty and everything is broken. Old review: Great gym, employees are nice and welcoming, everyone minds their business.

Source: Google

★ 1

Honestly, I'm making this because I'm so sick of them posting on their socials these " deep cleaning schedules" when they are literally LYING, I witnessed them during their "deep cleanings" and it's just the manager throwing mop water on the floor without sweeping or anything and posting it too look good. When anyone that actually goes here knows how dirty the floors are. I'm surprised this gym still gets so much traffic. Most machines are either broken or faulty-especially the cardio machines and they don't get fixed for weeks/months. The woman's bathroom is DISGUSTING, mold under the hand dryers and on the back of the toilets. The stretch room ground mats haven't been cleaned behind what looks like ever (will include video or photos). The group fitness room they swear they clean has literal dust bunnies when the fan is on. Like do I even need to say more? the dust builds up around the hit area by the turf? they couldn't clean properly if their life depended on it...the cleanness is what will be leading us to cancel our memberships for sure.

Source: Google

★ 2

This gym was good 2-4 years ago but the last 1-2 years it has severly gone down hill. Machines are always broken for weeks-months, half the stair masters have been down for so long, the bathrooms are disgusting, dust every where, staff barely addresses you when you walk in or out you can tell customer service is not a priority at all, base membership should be $11.99 but somehow it keeps getting switched to $17.99 when its NOT a credit card so there should be no extra "processing fee" it takes forever to get it resolved and of course you'll never get you're $5 back and it's not even about that but the fact that you don't have anything running right in the gym why would I pay you an extra $5 a month?? You have staff that just walks around all day on their phones talking to members but not training and not doing anything they'll walk right past trash or empty wipe stations and do NOTHING. The mats in the group fitness room look like someone decided to just take a snack and bite into them. The dumbbells are always a mess and all over the place. Then the audacity of the group fitness trainer to block off the entire hit/turf area for group classes with only 2 people and making other members feel bad for going behind the barrier just to get some dumbbells or literally telling us we cannot like I don't pay to use this gym like everyone else. There needs to be major improvements and actual deep cleaning not the mediocre cleaning they're posting on their Instagram now.

Source: Google

★ 5

I started coming to Crunch around April. When my first trainer left, I switched to Steven Glenn in October, and it's been the best change. I've seen better results with him.
He really knows what he's doing, especially with his background in a PT clinic. He explains form, pays attention to what muscles I should feel, and mixes things up, not just machines, but HIIT and body-weight workouts that actually challenge me.
He's consistent and always on time. If you want a trainer who helps you see real progress, Steven is solid.

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★ 5

it was pretty good

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★ 1

ask me why i put a one star its simple

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★ 5

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★ 5

Free drinks

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★ 5

Ken helped me become a man. Great gym!!

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★ 5

I’ve been coming to this gym since it first opened, and it’s honestly been nothing but great. Gym is clean, staff is amazing. I always see Ken and Hussein cleaning up and taking care of the machines. This gym is great for the price of it. I highly recommend this gym

Source: Google

★ 5

I attended a Pilates class today led by Mekelle, and I just have to say she did an amazing job! I’ve taken a number of different classes at crunch- Taylor , but Mekelle was the first instructor who truly made me feel welcomed from the moment I walked in.
What stood out to me the most was how she greeted every person individually, creating an inclusive and positive atmosphere right from the start. No matter where you are on your fitness journey, her class made you feel good and capable. She did a fantastic job keeping the workout leveled and accessible for everyone, while still bringing high energy and motivation.
I really appreciated how attentive she was checking in with us and offering helpful adjustments when our posture or movement needed fine tuning. That kind of engagement makes such a difference.
I enjoyed her teaching style so much that I’m actually working on adjusting my schedule just to attend more of her classes. Even though it was definitely a workout, I left feeling proud, strong, and uplifted.
Kudos to Mekelle for creating such a safe, empowering, and fun environment all in just 45 minutes!

Source: Google

★ 2

When this Crunch first opened and into a year after it was clean and well kept and well stocked with the disinfectant wipes. Now it's dirty they run out of disinfectant wipes. The only people who clean are Nora and some times Ken the others are socializing. The machines are busted and dirty.

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★ 5

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★ 3

Issues that need attention: large ceiling fan blades are caked with dirt, Bathrooms/ Locker room dust in vents, gym floors have trip hazards, dumbbell storage rack has many saddles broken, drinking fountain looking rough, Still no outside trash cans. I only bring up the trash cans due to many people dropping garbage in the lot.

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★ 5

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★ 5

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★ 1

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★ 5

Nora at the front desk is always so helpful with questions and cheerful when checking in! She calls me by name and is always smiling. Great addition to the afternoon staff!

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★ 1

Extortion; when you move far away and they refuse to cancel your membership over the phone and continue charging your bank account.

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★ 5

Clean, well-run facility. Everything you need to get a high-quality workout in. Front desk staff constantly cleans (I go in the morning) and management is friendly and helpful. Hussein the assistant general manager is great, and Ken the GM will help you with literally anything.

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★ 5

Came in with a membership issue and not only did Ken the GM take care of it, he ended up teaching me a lot about myself that I didn’t realize. Totally positive experience!

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★ 5

Ken, the manager, is absolutely fantastic! I had an issue with my account and I was able to call and talk to him. He resolved my issue and was very helpful.

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★ 5

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★ 2

It’s an alright gym. I do have some complaints which are making me consider going else where. The gym wipes are almost always empty, a big handful of the machines are broken, the bathroom for the women can definitely get some more attention in cleaning. The sinks are always clogged with hair, the floors are wet/sticky. And I have noticed that some workers are there just to chitchat with the people working out specifically hussein I think that’s his name. This location definitely needs better management.

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★ 5

The stairmaster is my meditation and happy place

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★ 1

Canceled my membership today. While using the gym someone broke into my locker which was locked and stole all my credit cards and money. The management knew who the people were that were doing this because it’s not the first time and still allowed them to enter the facilities. Unacceptable!

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★ 5

Very friendly, and know there stuff physical trainer was very helpful to achieve my goals.

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★ 1

Music was too loud, cleaning wipes often empty and location is packed. Not great but manageable. Billing is the biggest issue — Nora was rude and aggressive on the phone and they make cancelling a huge pain. Don’t join unless you plan on being here for life due to cancellation policy and difficulty when you do want to go elsewhere

Source: Google

★ 1

Stay away from this location. I was a paying member of Crunch Taylor and submitted a formal written cancellation on July 22, well in advance of my next billing cycle. Despite this, the club — under the management of Ken Poucket — continued attempting to charge me and refused to acknowledge my valid cancellation.

Rather than responding professionally, Ken Poucket, the General Manager, chose to reply with bizarre metaphors and references to his “monk training,” instead of addressing the contractual points I raised. When I made it clear I lived out of country and could not “come in for a sit-down,” he continued to deflect responsibility and shift blame to third parties.

There is nothing in the signed agreement that states cancellation must be done in person, and I have fulfilled all requirements for termination. The refusal to stop billing — despite clear documentation — is both unethical and potentially unlawful.

I do not recommend this location. Crunch as a brand should be embarrassed by the conduct of this individual.

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★ 5

I’m just starting my fitness journey. Leslie was very helpful and patient. And was knowledgeable about equipment and perks. Julian did my kickoff and was amazing and helpful. And the manager Ken answered all my questions and was willing to be helpful at all times..I have had a wonderful experience so far.

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★ 5

Best training experience downriver. Plenty of weights, dumbbells to 120’s, deadlift platforms w/bumpers etc.

Clean facility with a friendly staff.

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★ 1

Used to say 4 stars but cleanliness is very important to me. The fact that they are almost always out of things to wipe down the equipment is the reason why I left LA Fitness and came to CRUNCH but it seems like they don’t care about a clean environment either now. Not only has it taken them forever to replace the stations that have the wipes but the stations that they do have don’t have wipes at all. So none of the equipment is clean right now. I’m apologizing to people for not being able to wipe down the equipment that they’re trying to use next. This is ridiculous

There are also at least three areas in the dumbbell area wheee the floor tiles have bubbled up. Repairs have not been completed in months. One of those has been there at least a year. I’ve tripped up on them before carrying heavy weight. I’ve seen several people trip on them. Two of them are harder to notice at certain angles like the one pictured below. This is very unsafe while carrying any weight.

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★ 1

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★ 2

YIKES! The quality of this crunch has really dropped. It used to be my favorite crunch but multiple things are broken, there aren't wipes to clean the machines and overall cleanliness has dropped. Thinking about canceling my membership atp

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★ 2

IT'S A GYM NOT A DANCE CLUB! Who needs overly blasting music to lift a weight. Might be good in the aerobic room but just a distraction with weights. Can't even listen to your own earbuds. And the music sucks too boot.

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★ 4

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★ 5

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★ 1

Machines are always broken and the restroom is always dirty and destroyed with urine on the floor and all over the place, not once has it been clean

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★ 1

Water fountain is trifling restrooms, smell like blue urine equipment is broke. Employees are good 👍

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★ 5

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★ 5

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★ 5

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★ 3

The only complaint I have is that it’s a big busy gym but there is only one fly machine and the sauna is small, if they got another fly machine it would easily be at least 4 stars, every other aspect is amazing

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★ 4

Always out of sanitize whipes and hand soap..
Other than that all good

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★ 2

I’ve been going to this location for a bit over a year, and feel this gym is poorly managed and maintained. For only $12 a month, I don’t want to knock them too hard but the women’s locker room is literally NEVER clean. Not once have I ever been in there has there not been hair, grime, and dust all over the floor and in the lockers. I have seen the manager take the power cleaner through the main part of the gym, but have never seen anyone mop or clean the locker room itself. The lack of dispensers is getting to be a real pain. Tonight I went at peak hours and there was exactly ONE dispenser available in the entire gym with wet wipes, and it was at the very front of the gym. That is completely unacceptable and unsanitary. I already picked up a ringworm infection from this gym once, so I am extremely diligent about wiping down the machines now. Although today was the worst, there is usually only half the dispensers full of wipes so you have to walk across half the gym. The equipment is not well-maintained and often janky or falling apart. When things break, they often stay broken for weeks. Also, while I’m by no means a prude, the staff constantly plays their own ghetto unprofessional playlists, and the music is usually horrible, too loud, or filled with expletives, p-word this and that. Yeah it’s mostly a younger college-age crowd that goes to this gym, but it just feels tacky to me. Much of the staff completely ignore you when you walk in the gym, no hello, thank you for your business or anything. Will look right at you and not say a word. Some are nice, but many just say nothing. They have emailed me several surveys and I’ve filled them out, but nothing ever changes, so I’ve stopped responding to any more they send out. Whats the point in me wasting time filling out a survey if you’re not going to change anything? Not to mention, the odd hours like closing only at 9 on Saturday. I get Sunday but to close that early on a Saturday is sucky. There is no announcement when they close over the loudspeaker too, but the literal minute they close the workers will come up and tell you, like not even a few minutes grace period or anything or any notice before, and often they will be talking to their friends who will still be on the machines yet barking at you to get off not even a full minute past closing time…
I go to this gym because it’s convenient and close to my house, but the nasty locker rooms, broken down, raggedy equipment, and constant lack of wipes or sanitary measures (I’ve never seen the staff clean the machine either) is getting old so I will be looking for another gym and cancelling here soon.

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★ 4

Actually see staff cleaning up during the day. Lockers could use a little more attention at times but that’s more customers being inconsiderate. Some high schoolers during peak times but not as annoying as other places.

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★ 5

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★ 2

When you try to cancel at this place, make sure you get Ken. I tried to cancel at a previous time and one of the employees (younger, taller, middle eastern or Hispanic man with facial hair) tried to tell me that my contract was a 12 month contract and that it would cost $192 to cancel. I reviewed my contract and saw nothing of the sort, it was base monthly. I came back to cancel and Ken was able to cancel my membership, no questions asked. I do not appreciate being scammed or lied to and that’s what the previous employee tried to do in order to retain my business. With that in consideration alone, I would think twice before signing up here.

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★ 5

Best crunch in Michigan! Staff extremely friendly and welcoming. Love the people in the front!

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★ 4

Ken is a great manager, very friendly and helpful. Love the gym and environment

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★ 5

Tried cancelling my subscription today and crunch fitness refused to cancel because there is no manager on site
Update Ken called me quick very professional

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★ 2

They blast the music so loudly it’s impossible to block it out through any head phones I’ve worn. Extremely frustrating and hard to focus. Worker today decided to ask me if “all I do is tan”. None of your business

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★ 5

I came in to pay a bill and the GM Ken gave me a whole new perspective and outlook on how I view the gym and where it plays a role in my life. For such in impactful conversation I can’t recommend his hospitality and service enough.

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★ 1

Terrible gym, not clean, lack of cleaning wipes, rude people, non caring staff, machines are broken for weeks.

Additionally, you cannot cancel your gym membership at this particular crunch gym. They will ignore all your cancellation attempts and force you to pay, even if you don't go to the gym, no matter how bad you're treated, they won't listen and still charge you. If you don't pay they will send collectors and threaten to affect your credit score.

STAY AWAY FROM THIS CRUNCH GYM!

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★ 5

The staff were friendly and helpful, the facilities were clean, and there was a large array of machines and weights for all types of workouts. Can’t beat it for the price!

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★ 5

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★ 5

Alot of machines. Didn't have to wait to use any. Busy place staff are friendly. Have a trainer is too expensive. Clean facilities.

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★ 1

Refuse to let you cancel after you sign up. Pull money from your account when you don't have it and cause you overdrafts. Once they get your signature, that's it. They own you. Regret ever letting my minor sign up with them. Now I'm forced to make her go because I'm being forced to pay.

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★ 5

I came to Crunch gym in January 2025 through my Medicare Advantage program. My Medicare Advantage plan pays for the gym membership. I was keenly interested in finding a personal trainer since I had 4 hernia's repaired in August 2024. I was immediately set up with Steven Glenn who spent time talking to me about the injury and how we could address my core muscles. I hired him as my personal trainer for 3 months at twice a week. I now see him once per week until my job ends in October. We will go back to twice per week at that time. The progress I have made with his guidance has been truly amazing. My core muscles are stronger, my legs very strong and my upper body is very toned. I am 67 years old and feel great. I would definitely recommend Steven Glenn as a personal trainer.

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★ 5

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★ 5

Hi gym rats im Joshua Lee, Started going to the gym a few months ago and this is one of the best gyms you can go for affordable in prices and the equipment is diverse and well managed is you ever decide to hire a trainer from crunch fitness id recommended Ryan he is incredibly welcoming and within just a few months of training with him the progress is staggering truly don't know a better place to train and better yourself.

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★ 5

If you go to this gym, I highly recommend you train with Ryan, best trainer money can buy for an affordable price!

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★ 2

I’m sick of seeing men take off their shirts and staff doing nothing about it. It’s disgusting and inappropriate, not to mention against policy. Do something about it.

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★ 5

Since Ken has taken over as manager at this location, things have never been better. The place is always clean and staff friendly. I was having an issue with billing and Ken promptly refunded my account. He took the time to talk to me and even walk out with me once his shift ended. As I was getting into my car, I saw him get on a giant ship with flashing white lights. He walked up the ramp and a family of Grey’s were there to greet him. He is truly out of this world!

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★ 1

Been going there since right after Corona 2021 have a lot of history in that place. Recently. They have a new assistant GM Hussain, lets say he’s the most unprofessional disrespectful person that I have met in quite a long time. He believes that Gym pass or wellhub or any other insurance membership that cost me 125$ a month is garbage and doesn’t deserve any other amenities in the place.

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★ 5

The management and staff keep the gym clean! Of all the Crunches in the Metro area, including Washtenaw area, hands down the cleanest! Great job, everyone! Appreciate you!

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★ 1

Worst guest service ever. Cancelled months ago. Still seeing attempted charges receiving calls and texts on the subject.

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★ 5

Been coming here for years really enjoy workin out and meeting new people along the way

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★ 5

Hussein is awesome and very friendly and I love it here. Been coming for over 5 years

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★ 5

Great people. Hussein the goat

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★ 5

Hussein is the greatest worker. Always working hard to build connections in the community!

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★ 5

love the staff!

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★ 5

Cool spot

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★ 5

Very nice gym and clean.

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★ 5

Hussein was super nice !!

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★ 5

Amazing gym, When they signed me up the where very welcoming. Amazing staff highly recommend this gym

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★ 5

Best gym. Clean. Amazing. Hussein the goat

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★ 5

Great gym. The staff and environment are amazing

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★ 5

Crunch taylor is by far the best crunch location! Amazing staff especially my boys Ken and Hussein!!! Top Dawgs

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★ 5

Great gym staff

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★ 5

Great gym to work out nice staff and new equipment they maintain

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★ 5

The bathrooms were amazing and super clean . They have a sauna!!! Love that so much. The best part were the personal trainers. They were able to help me through a lot of my workouts. Awesome facility!

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★ 4

Amenities are good. Pricing isn't as transparent as it could be, so pay attention and ask about processing fees.

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★ 5

These 5 stars go to the best general manager out there, Ken. He was truly a great guy

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★ 5

The staff is absolutely fantastic! The GM Ken is super knowledgeable and helpful. The gym is super clean as well too! Definitely a great place to workout! The atmosphere is super fun and chill.

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★ 2

This gym is actually disgusting, bathrooms are never clean, equipment is often broken, and the staff are always on their phones. The women’s showers look like get cleaned once a week. My boyfriend complains that there men’s bathroom is always nasty with piss on the floor. I doubt these bathrooms and equipment get cleaned once a day. I took a photo of the leg press, I can’t even tell the last time it was vacuumed or wiped down.

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★ 5

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★ 1

They just want your money and give you a million excuses if you want to cancel membership ! They are terrible ! They assistant Marc is awful! Soooo unprofessional. This place doesn't deserve one star. 👎🏼

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★ 1

Humid to the point the weights are slippery, dirty and smells.

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★ 2

Not a bad gym at all, all the machines are well taken care of and are of good quality. It’s very spacious and even when it’s busy there’s usually always equipment available. Now the major problem I do have is that being a huge sauna advocate/user because of it’s numerous health benefits and how it just overall makes you feel after using it, the sauna is very dirty in the men’s locker room. There is dust/pubic hair on the wood cage that covers the heating element, and there are also some pretty gross stains on the heating element itself as well. I understand the gym/sauna is always in use however to shut down the sauna for an hour and having it properly cleaned would make such a HUGE difference. I feel everytime I use the sauna considering how dirty it is that it’s imposing health risks on myself and other users. I also find some of the lockers in the men’s room tend to have a nasty mildew smell so it would be nice if they disinfected those fairly frequently. Overall I genuinely don’t enjoy leaving such a small rating however a gym is supposed to be all about health. And the sauna just gives off the complete opposite vibes as well as some of the aspects in the locker room. If you need a good gym to just workout it’s definitely a 4 star from me. However if you’re big into both the gym and using the sauna constantly it’s a 2 star for sure. Hopefully at some point that changes and I’ll update my review! Thanks for reading!

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★ 5

Best commercial gym chain around. Ken, the manager, is great and I swear the place is cleaner since he took over. It can get pretty busy during peak after work hours but I always make it work and get the equipment I want.

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★ 4

It's easily the best starter gym at its price range. Dumbbells go up to 120lbs, free weights for days, but there is a downside that there is just one movable bench in the whole place. People really like to use it for the smith machine, so you have to drag it across the entire gym to use it by the platforms or the power rack. While no fault to the gym, people somehow break the higher weight dumbbells, so they randomly go out of commission.

That being said, if you're getting the basic membership, this place is absolutely leagues ahead of planet fitness.

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★ 1

The assistant manager Hussein is rude and this gym is gonna go to the ground because of him I’ve seen the trash manage the place better

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★ 1

Kick Hussein(mug) put very disrespectful!!!!

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★ 1

The assistant manager Hussein is very disrespectful and uncooperative.

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★ 5

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★ 5

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★ 1

You cannot cancel your membership here unless the manager Ken is on shift. No other managers can cancel when going in person. If your schedule doesn’t line up with his apparently there is no way to cancel other than in person with him on his shift. I really like this gym but how inconvenient when I was just trying to cancel due to injury and I’m still being charged.

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★ 1

I was singled out by one of the staff members during my workout. It's rude to do that to anyone. Don't ever assume out of everyone else I need a personal trainer. Don't ever yell from 10ft away with me wearing earbuds this is great time to introduce yourself. Don't look at a person's body type and presume they need your unprofessional, lack of training attention on them.

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★ 1

usually smells bad, there's only two dispensers for wipes when their used to be like eight; got to walk across the entire gym to get a wipe in order to clean a machine. which makes it seem that as of late most people don't wipe down their machines here so management probably says screw fixing the dispensers. however if that's the case that doesn't justify not having appropriate sanitary measures for gym goers who do prefer cleaning their machines. there should also be paper towels for drying not just strictly wet wipes. membership price is raised yet the experience has become poorer. there's no manager around the gym floor keeping things in order. the staff constantly plays their explicit unlicensed music that most people don't want to hear; extremely unprofessional. this gym sucks.

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★ 5

Great GM always attentive, helpful and nice.

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★ 1

Nasty manager never go back very unprofessional

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★ 5

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★ 5

I live in Dearborn i refuse to go to any Crunch gym in the area , very dirty I choose to go to this one in Taylor it’s spotless and amazing customer service ! All beds are clean this is my go to for all
my needs amazing staff Thank you

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★ 5

Ken was super helpful getting my membership started up! Clean and super kind staff. Will be returning.

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★ 1

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★ 5

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★ 5

Here’s an example of a well-rounded gym review:

Great Gym for All Fitness Levels
⭐⭐⭐⭐⭐

I’ve been going to crunch Taylor for years now, and it’s been an incredible experience. Here’s what stands out to me:
The gym is always clean and well-maintained. They have a wide variety of equipment, including free weights, machines, and cardio options like treadmills, ellipticals, and rowing machines. There’s enough space even during peak hours, so you’re never waiting long for equipment.

The staff is friendly and approachable. The trainers are knowledgeable, supportive, and always willing to offer tips or guidance. If you’re new, their onboarding process is fantastic—they’ll help you get comfortable and create a tailored fitness plan.

They offer a wide range of classes, from yoga and Pilates to HIIT and spin. The instructors are enthusiastic and make every class enjoyable, regardless of your fitness level.

The atmosphere is welcoming, and the other gym-goers are respectful. Whether you’re a beginner or a seasoned athlete, you’ll feel comfortable and motivated here.

The gym also has nice perks like lockers, showers, and protein shakes. Some locations offer a sauna which is a great way to unwind after a workout.

Crunch Taylor strikes the perfect balance between affordability and quality. Whether your goal is weight loss, muscle building, or general fitness, this gym has everything you need. Highly recommend!

Special shout out to the manager Ken! Your awesome man always taking care of the location!

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★ 5

Nice clean place...

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★ 4

Only thing is it's dirty here

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★ 5

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★ 5

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★ 5

I really enjoyed my time at this facility earlier this year. I honestly will tell everyone Crunch is soooo much better than Planet Fitness any day. I recently moved and ended my membership here but If there is ever an opportunity for them to expand and add a location in or near Woodhaven area I’d continue my membership with them for sure. I had a billing issue that was frustrating but Ken and Jake took the time to investigate and meet with me to resolve the issue and it’s that kind of customer service that is very much appreciated and goes to show how Crunch really sets themselves apart from other gyms.

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★ 5

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★ 5

Gill is very good and helpfull for this old man

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★ 4

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★ 5

Clean, friendly staff, well maintained gym! Definitely recommend

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★ 5

Well maintained, clean gym. The equipment is fantastic and the general manager, assistant manager and front desk staff are friendly and helpful. Best gym downriver in my opinion.

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★ 5

Cleanest, spacious, well maintained. 1st time at this location and it's the best by far.

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★ 5

I go to the gym every morning, even when I don't feel like it. Fortunately, Tamari is always friendly and welcoming at the gym counter. Having been to numerous gyms, I've encountered staff ranging from friendly to downright rude, clearly only there for the money. Their attitude can really impact my workout experience. That's why I appreciate Tamari's exceptional service and willingness to assist. I’ll definitely recommend everyone I know to join this gym !

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★ 5

Gym is clean, well-maintained and has a ton of equipment. Management and staff are knowledgeable and friendly. Would definitely recommend.

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★ 5

Stacie and the manager Ken are
Phenomenal people! I feel blessed to have the chance to meet them. They helped me sort out my membership and were very compassionate, personable and knowledgeable. The gym is big, there’s plenty of machines, saunas, amazing massage chairs and it’s clean. They also offer classes. The front staff are always nice and helpful as well. If you haven’t checked them out you definitely should!

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★ 5

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★ 5

Clean, well equipped gym with a great staff. Best big box gym in downriver.

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★ 5

I absolutely love Crunch Fitness in Taylor! The gym is consistently clean, well-maintained, and has a wide variety of machines, so I rarely have to wait, even during peak hours. The atmosphere is welcoming, and the staff is always friendly and helpful.

One unique aspect that adds to the gym's charm is the new general manager, who brings a refreshing, intriguing energy to the place. There’s a bit of mystery surrounding them that makes the gym experience even more enjoyable. I appreciate the dedication they clearly put into maintaining a top-notch environment for members.

Overall, it’s an ideal spot for anyone looking to reach their fitness goals in a clean, motivating, and exciting space. Highly recommended!

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★ 5

I love this gym! Always very clean and many machines with little wait. The new gm is so mysterious and intriguing

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★ 5

I’ve always enjoyed coming to my hometown Crunch Fitness.
The new gm is extremely mysterious but intriguing

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★ 5

Clean, club, managers and all staff are awesome and that new gm is so mysterious and intriguing

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★ 5

SUCH AN AMAZING GYM AND STAFF ITS UNBELIEVABLE!!! Great EXPERIENCE 1000/10 CLEANEST AND SMILEY FACES, THE NEW GM KEN IS SO MYSTERIOUS AND INTRIGUING

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★ 5

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★ 5

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★ 5

I have been going to Crunch Taylor and Training with Steven since March. I started out not knowing anything about working out at all. I have lost weight, inches and gained a lot of knowledge, confidence, strength, and stamina since training with Steven. He explains everything we are doing, what muscles are being worked and why it is important. He is also very encouraging which I needed especially in the beginning. I’m still shocked about how far I have come in the past 7 months and can’t wait to see what the next 7 months will bring. I definitely recommend Steven as a trainer and Crunch for working out.

Source: Google

★ 5

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★ 2

Decent gym. But, if you’re an avid gym goer this gym is not place for you. Overcrowded, not enough machines/benches… might as well have waitlist sheets for equipment otherwise people will place water bottles marking machines…

Accommodations are cool, but when it becomes a chore to workout… it’s a headache.

Source: Google

★ 1

Good gym but late opening today by 11 minutes so far still waiting. Bunch of people waiting right now and some people are driving off. People schedule their time and pay memberships for this, it is unacceptable and unprofessional

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★ 1

Over 30 TVs in this place and half of them are off, 95% of the rest of them are on garbage programming and it’s nearly impossible to get a tv changed to occupy my mind while doing cardio.

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★ 5

Flight was canceled and grabbed a workout here. Very clean and helpful staff. The lighting here is EXTREMELY flattering!

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★ 1

Gym is just to cold even the workers then self complain. I don’t understand how I can break a swear with constant (A/C) air blowing on me
I’ve literally entered the gym with a jacket and pants mid summer and it didn’t help…..
ask your own workers if you don’t believe me

Source: Google

★ 5

Absolutely love this gym. Newly joined and have had nothing but positive experiences every time. Supportive staff, great classes, and that hydromassage chair is LIFE! Big shout out to instructor Luis S. and Trainer Miyaya D for kicking my butt in a good way 😀! Also the lady at the front desk that checks you in, with the glasses is so awesomely bubbly I look forward to when she's there. She makes you feel excited and happy to start to sweat and feel the pain! *Once I get her name, I will add it so she gets the proper shout out*
***UPDATE: STACEY is the front desk check in lady's name!!***

Source: Google

★ 1

Beware. Do not signup for training they will continue to remove money from your account and refuse to stop changing even though your trainer moved and never told you. I told them multiple times to stop charging me and they are still charging me. I have contacted my lawyer. I am cancelling my membership they owe me hundreds of dollars at this point and I want it returned if I could give negative stars I would. Join at your own risk

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★ 5

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★ 5

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★ 3

Great people and great Equipment
Update
Ok staff and the gym is waaaay too busy

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★ 5

Great gym. Lots of amenities. I just wish they would turn the heat up a little. It’s always a few degrees too cold In the gym and sometimes it affects your performance.

Source: Google

★ 2

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★ 5

With a multitude of options the community gyms in the area provide I have not found one more satisfying than Crunch Fitness in Taylor. Dan and his team of trainers greet you with energy and knowledge that transfers to an exciting atmosphere. It’s a clean and professional facility with all the right equipment that allows you to get straight to business and achieve your goals. Thank you Crunch Team!!!

Source: Google

★ 2

Over crowded, too many people just sit around and do nothing. Workers are trying their best, but not enough.

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★ 3

Girl who opens on the weekends is late sometimes but overall good

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★ 5

I’ve been working out here for 2 years and love it. Workers are friendly and helpful.
Started working with their personal trainer Steve and he is very good at his job!

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★ 5

I love Crunch Taylor, it's always so clean and all the staff is friendly and encouraging. My best friend and I train with Steve and he is by far the best personal trainer! Love the atmosphere it's all good vibes

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★ 5

Dan the man is my favorite trainer i love coming here lol

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★ 4

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★ 5

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★ 5

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★ 4

Solid gym but it needs a real sauna. I don't care much for the infrared ones. Yoga class instructor is awesome.

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★ 5

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★ 3

Lack of accommodation from most of the staff, the cycling and classroom should be open to all members when classes aren’t in session, also not the cleanest, however the gym has a convenient location & there’s a sauna, but be prepared for members to constantly lower the temp. Access to the bike and classroom should be available until closing especially considering those who fast during the month of Ramadan and workout after breaking fast. Whata joke

Source: Google

★ 5

I began attending Crunch Taylor when my previous gym left me feeling uncomfortable and unsupportive. Throughout my short time with Crunch Taylor I’ve had the ability to work with Jake the trainer, meet many of the staff, and truly feel like this is a gym that I can grow with… not only physically but mentally. Jake is an amazing trainer and truly pushes me to my potential. Dan and the other trainers make the environment welcoming and supportive. Joe and the other desk staff make me always leave feeling positive.

Source: Google

★ 1

Bought this membership because I work late and needed to be able to tan before my vacation and there are no tanning salons open late enough. Silly to use a gym to tan but that was the sole purpose. Online, door signage and staff say they’re open until 12am Mon-Friday but it’s Thursday 11:30pm and the doors are locked for entry

Source: Google

★ 5

I recently visited Crunch Fitness and had an exceptional experience. Taylor, the instructor, led an energizing class that left me feeling motivated and inspired. Joe, the assistant, was incredibly helpful, always ready to assist with any questions or concerns. The general manager demonstrated true professionalism and dedication to ensuring a positive environment for all members. Stacy, the front desk manager, greeted me with a warm smile and efficiently handled any administrative needs. Even as I was canceling my membership, they treated me with nothing but the utmost respect, showcasing their commitment to customer satisfaction. Highly recommend Crunch Fitness for their outstanding team and excellent service.

Source: Google

★ 5

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★ 4

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★ 5

Truly my favourite cost-effective gym in the Taylor area. Vibes are immaculate.

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★ 5

Honestly my favorite gym chain in Michigan!

Friendly staff, large selection of machines and is always clean. Can’t beat what you get for what you pay!

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★ 1

To many people/kids go there now way to crowed

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★ 5

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★ 1

My bank randomly gets charged extra monthly without them mentioning a single thing. Sometimes you’d have to call and tell them you do not want that specific contract agreement.

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★ 4

A clean, welcoming environment with a wide variety of equipment and amenities including a sauna, hyrdromassage, and tanning.

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★ 5

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★ 1

The agreed-upon monthly price magically changes after some unmentioned contract expires, so you have to call them and tell them to not do that. No doubt many people don’t notice this so the gym hopes to just bilk unwitting members for a few extra bucks 😂😂 so shady, finding another gym

Source: Google

★ 4

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★ 5

Spin class was great. Luis is the best instructor.

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★ 5

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★ 1

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★ 4

Gym is well maintained and staff are nice and helpful, the only thing is they need to get to the routine on turning on the sauna in the morning, I came in at 717 AM and was off 😠, but other than that all good.

Source: Google

★ 5

Lawrence Buckley is the best trainer at Crunch Finess. I have tried for years to get stronger with strength training exercises, and nothing happened. I decided to take a chance and bring on an expert. In less than 6 months, I Ioss weight, successfully reached every goal, trained for two 5k races, exceeded my goal times, and now I am prepared for a photo shoot. He is outstanding at what he does. I will stay a student under the best for as long as possible.

Source: Google

★ 5

Joe is the best and nicest person ever. Give him a raise because he keeps many people coming back.

Source: Google

★ 1

Great gym, horrible customer service. THEY WILL NOT LET YOU CANCEL YOUR MEMBERSHIP. Like many gyms in my life, cancelling a membership is always a difficult, but this is the first time I've had to call my bank to stop recurring payments which is associated with another charge. I have had numerous interactions with them and every time I get a different response - kept calling to try and reach manager, emailed manager, went through form online. Tried going through the website to remove my payment details. I'm at a lose with what to do but I refuse to continue to pay. My advice is to not give them your bank details as this makes it much harder to cancel.

** UPDATE: So I happened to be back in town and drove out to cancel my membership in person. I had no issues cancelling it at that point, so whatever you do, make sure to cancel in person at the gym you signed up at **

Overall, Crunch is a great gym and probably the best I've been to. Love the weightlifting area and adore the functional area that allows me to use sleds and battle ropes until I pass out. Gyms can be hit or miss with how well the weights are put away, but that's more on the other members in the specific area.

Source: Google

★ 1

Is my second day using crunch fitness i wont be back The girl blonde hair she told me at the counter that I had a purchase a membership or have a 10 day pass or couldn't come in on the way out. I was gonna leave and she s adjustment you can stay. I was told David before yesterday was able to come in to work out the machines. I don't like bate switch. I'm not coming back. i wanted to but i dont play games it waa cloes to my home and wanted ro work out thanks but no thabks lyers

Source: Google

★ 5

Source: Google

★ 5

I love this gym! They offer a wide variety of classes and equipment that other gyms tend not to have and they keep the place clean and well-maintained. It does get busy on Mondays/Tuesdays at peak times, but people are pretty cool about working in or working around each other.

When we started, it had been quite a few years since I was serious in the gym and my wife was brand new to resistance training. Because of that, we worked with a couple different Crunch trainers (Luis and Dan) to get us started on the right path. These guys are professionals and know their stuff. Form, technique, proper warmups, muscle targeting were all covered and our workouts are more productive because of it. If you're just starting out or looking to up your game, it's definitely worth talking to a trainer to see what they've got to offer.

It's seriously a great gym with great staff and I'm glad we found it. We've been going for about six months and my wife and I are both feeling and looking healthier and enjoying the experience.

Source: Google

★ 5

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★ 5

Steven is a trainer at Crunch and he's the best! He knows what he's doing and both my husband and I gained muscle mass, leaned out and feel great when working with him. He is also very safe and knows injury prevention.

Source: Google

★ 5

Great gym, good staff and great energy.

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★ 5

For all those thinking of new year-new me or just wanting to start/maintain a healthy lifestyle hit start on that membership! Small class sizes, tons of equipment, and even a free "kickoff" with trainer. Personally I love Steve, he makes training fun! But there is definitely someone for everyone! I made the best decision 4 months ago to invest in myself.

Source: Google

★ 5

CLEAN, good music, lots of machines, lots of free weights, friendly atmosphere, affordable. Gets a little crowded in the evening hours but that's alright because I like people 👍🏼

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★ 5

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★ 5

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★ 5

Taylor crunch fitness is awesome!! The staff there is very friendly and the facility is very clean!! The front desk manager Stacy is super cool and very friendly... Go to crunch Taylor!!!

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★ 5

My 3rd membership with them. It's a great place. And there willing to help you as much as they can. They will go the extra 100 miles for you

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★ 5

Very nice gym

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★ 5

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★ 5

Have a personal trainer from their .Her name is Summer one of the best trainers their.so go in and ask 4 her.

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★ 5

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★ 1

Not recommend at all for anyone!

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★ 1

Beware of the billing here. I have never seen so many unexplainable charges on an account.

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★ 5

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★ 4

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★ 5

Love working out here. Been going here for about 7 months now. Personal trainer Dan, has been so helpful. Working out with him makes things so much easier, he makes the gym anxiety go away, makes you feel very comfortable for sure. I would really recommend him!! He's amazing. The staff is very friendly too. They are always ready to help with anything you need. This is the best gym I've been to so far!

Source: Google

★ 5

Very friendly and encouraging gym, go to Lawrence he’ll push you when you need it!

Source: Google