Family Fitness Center of North Muskegon

Muskegon, 1222 Holton Rd, Muskegon, MI 49445 | β˜… 3.6 (170 Review)

πŸ“ž +1 231-744-0878

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About the Club

Family Fitness of North Muskegon is a complete 24-hour access health club, fitness center and gym located in North Muskegon, Michigan offering group fitness classes, cardiovascular machines, strength training equipment, functional training gear, free weights, personal training, women's only workout area, childcare, locker rooms, showers and much more.

We invite you to register for a Free Pass on our website (see profile) and visit us very soon!

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 Family Fitness Center of North Muskegon
 Family Fitness Center of North Muskegon
 Family Fitness Center of North Muskegon
 Family Fitness Center of North Muskegon
 Family Fitness Center of North Muskegon
 Family Fitness Center of North Muskegon

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Reviews

Leisa Haughney

β˜… 3

The atmosphere here is great, and the members are friendly and encouraging. The lifting equipment is reliable and well-maintained, and I appreciate the range of yoga balls, mats, and lighter free weights for joint stability and simple workouts. The basement offers excellent open space for functional training, which is a nice bonus.
However, a few areas could use some attention. The sauna hours are inconsistent, and since an employee has to turn it on, it’s often unavailable when staff have already left for the day. Several treadmills are in rough shape, some held together with gaff tape, others with incline functions that no longer work. The basement space, while useful, has a noticeable odor and could benefit from a deep clean and some refreshed equipment.
Overall, this gym has great energy and solid potential. With more consistent maintenance and sauna accessibility, it could easily move from good to exceptional.

Source: Google

David Regnerus

β˜… 5

This gym is perfect for me. Large amount of free weights including sizes that PF doesn’t do. Great selection of machines. Genuinely good people I’ve gotten to know over time. Feels like a community.

Staff is very helpful and takes pride in running a clean and safe gym.

This place feels like a gym is supposed to. Not the cringy PF experience

Source: Google

dcuo acc

β˜… 1

I’ve been a member of this gym for several years, and unfortunately, my experience has been very disappointing. The facility feels outdated β€” the equipment has not been updated in a long time, and several machines have been out of order for months. Maintenance and reinvestment in the building seem very limited.

In my opinion, management focuses more on advertising than on improving the member experience. For example, I’ve noticed heavy spending on marketing and signage, but the gym equipment and repairs don’t seem to get the same attention. (Paint and install $45k sign before fixing equipment)

I’ve also personally experienced recurring health issues each winter while using the gym, and while I can’t say for certain what the cause is, I believe it may be related to conditions inside the facility.

Billing practices have also been confusing. Fees like the annual β€œclub enhancement” charge sometimes appear more than once a year, and prices don’t always seem consistent between the website and in-person conversations. ($44 per charge per person and we got 1 β€œnew” (used) $300 deadlifting bar)

Finally, I’ve found the environment uncomfortable at times due to the way staff interactions are handled. In my view, management could be much more professional and transparent with both employees and members. (Robyn watches everyone on the cameras)

Overall, I don’t feel this gym provides any good value for the money. If you’re looking for a well-maintained and transparent fitness center, I would recommend exploring other options before committing here.

Source: Google

Corpseater1977

β˜… 5

Great gym with a good vibe and management. Equipment is clean and there's plenty of room. There are private areas to train, plenty of benches and weights. The regulars in the gym are all friendly and polite. Will be my gym again when I'm back in town.

Source: Google

Lisa

β˜… 2

I have to buy a punch card for tanning and 90% of the time they are locked up

Source: Google

Matthew Blaine

β˜… 5

Clean gym nice selection of weights

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colleen nowacki

β˜… 1

Just joined the location on Hts Ravenna Rd…the equipment is very old…let’s talk about the clientele! There are no rules when it comes to this, no respect, people are so loud, having conversation with each other from across the gym, fowl language, they are not mindful at all of this. Several times the music on the playlist in the gym was very disturbing and disrespectful. The young men that work there are very nice but too passive . No one racks the weights correctly, and that’s if they even rack them back in the appropriate place. There is absolutely no gym etiquette here. I have lived in multiple states, been a member at many gyms and this one by far hits the bottom of the scale.

Source: Google

Leanna Rittenhouse

β˜… 5

After going to the West Side location in GR for years, I moved to Muskegon for work and I was so pleased to see they have a Family Fitness location here!

This location is a large gym with a lot of nice equipment. I love the adjustable cables and the cardio gallery. They also have a large selection of dumbbells and a lot of the equipment is newer compared to the West Side location. It’s a little busier than I am used to, but I’ll adjust to that. I’m also excited to use the sauna if I can ever remember to bring a bathing suit or a towel.

Some drawbacks:
-I think I made a bad impression on the manager for forgetting to wipe my shoes off but I’m hoping we can turn that around
-respectfully, the hip adduction/abduction machine could use replacement or some kind of maintenance
-the lockers in the locker room are very old and you cannot hang your coat without a hanger
-there is political signage around the office areas which seems like they are trying to drive away people without certain beliefs (I believe being politically neutral is more professional)

Other than those things, though, I’m looking forward to being a member of the 5am club here and I am excited to see how much progress I can make!

Source: Google

Zac

β˜… 1

They just charged everyone a club enhancement fee. $44 from every member. And they used it to buy a $350 deadlift bar. Most of the equipment is outdated, there’s lightbulbs out, broken mirrors, and broken equipment, but at least there’s a new deadlift bar.

Source: Google

Tyler Budd

β˜… 2

At least a quarter of the machines are broken or faulty, doesnt seem like everything is kept up to date, not very clean, and there is one rag and wash bottle for a whole section of machines. The weights on the machines arent very accurate as well. The basement has punching bags but they arent up because the bolts broke and it doesnt seem like its going to be fixed anytime soon. The key card takes at least 5 swipes go get in. It'll do in a pinch, but I'd rather save money and go to Planet Fitness 10 minutes down the road.

Source: Google

Derrel Gwaltney

β˜… 1

Won't go there again during business hours in that dirty gym.

Source: Google

Uber Self

β˜… 1

Never again will I go to this location. Nothing matches. Alot of the machines are broken or in need of repair. Nothing matches to the other locations. And most important the handful of interaction I've had with the manager have all been negative. Every other location is better than this one.

Source: Google

Joseph Beacham

β˜… 5

It's a gym, some of the equipment needs repairs and some of the equipment needs to be upgraded completely but it's a gym nonetheless.

Source: Google

Christine Panozzo

β˜… 5

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David Shullenberger

β˜… 4

I've been a member since Family Fitness opening in North Muskegon. The gym is very clean and well maintained, the staff friendly and courteous. I would recommend this gym to anyone wanting to join for the first time.

Source: Google

Tom Leonard

β˜… 5

Nice quiet gym no hassles, nice people work out there.

Source: Google

John McCleve

β˜… 5

I’ve really enjoyed my membership at Family Fitness this past year. The facility has everything you need, awesome sauna, tanning beds, management has been great to work with, 24/7 access, great location, great company with members while working out, and the year long membership is pretty affordable. You can also do their trial period that is cost affective and gives you a chance to visit the facility. If you have never been, I highly encourage you to come check it out!

Source: Google

Carson McCullough

β˜… 5

This Gym has been my home and changed my life over the past 3 years.
The Management is Nice.
24/7 Hours.
Good Priced Membership.
Weights that get the job done.
Sauna.
Wrestling/Yoga Mats.
Punching bags.
The Best thing About Family Fitness Center of North Muskegon is the people. EVERYBODY I have talked to here has been nice, welcoming, and understanding. There is no better place to grow both physically and mentally.

Source: Google

Becca Newman

β˜… 1

Manager is racist with control issues and doesn't listen. I use this gym with my children and partner. Manager approached my partner mid-workout and asked him his name and if he was "supposed to be there," then said "we're about to find out."
Claimed she was trying to figure out why the door was wide open. We had been working out for about 40 minutes at this point. Would not listen when we informed the card scanner is problematic DAILY half the time it doesn't register I'm there. She keptinsisting everything is fine and we don't know how to scan a card. To add insult to injury, she later called me and said my partner "took it the wrong way" and she was "trying to figure out who broke the door" Well....she didn't ask anyone else!
Never had an issue when I was bringing my girl friend with me to work out, not a peep. This individual is problematic at best, and should NOT be running a gym. Avoid this place.

Source: Google

Brianne Brown

β˜… 5

Great place to get a good workout in, especially for those like me who work third shift, the 24 hours open is great!

Source: Google

Alex T

β˜… 5

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Rick Proctor

β˜… 5

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Daniel Hartmann

β˜… 5

Robin is a great Rainer. I'm 70 and had lost my strength due to surgeries and chemo. Couldn't carry a grocery bag of hot dog buns. Had a flabby belly. In 4 months I am doing great, firm stomach, (Had to buy new pants, smaller waist. Carrying things my wife cannot believe I am carrying.). Highly recommend Robin at Family Fitness!

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Bic M

β˜… 1

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Cody Wood

β˜… 1

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Cody Wood

β˜… 1

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Darwin Brown

β˜… 5

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johnny mcdonald

β˜… 5

Great place. Knowledgeable staff and the ability to go 24/7 is great for my work schedule.

Source: Google

Kim Brown

β˜… 5

The name Family Fitness exactly describes this gym.
The management and members gives the gym a Family atmosphere. As a team (management and members), we clean our area when we complete our workouts. So, the next members will have clean area when they start.
This gym has more free weights than any gym in the area and a large machine weight area. Therefore regardless of your fitness goals, they're achievable at this gym.
In conclusion, it's easy being fit when I'm comfortable with the management and members.

Source: Google

Ken Byard

β˜… 5

Great place to workout. Clean, great staff.

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Mark Bialik

β˜… 5

gym is always clean, Robin the manager is always very help full I highly Recommend it.

Source: Google

Richard Rodriguez

β˜… 5

I had/currenty still have a membership with Robin & Family Fitness. With my experience in the time I have spent there, nothing but positive energy & a great vibe to get in & get some work done!

Source: Google

Brent Bates

β˜… 5

I have been a member for 6 months. The management is top notch, very professional. I would highly recommend joining if you are serious about maintaining and improving your health and fitness

Source: Google

Jordan Lewis

β˜… 5

Great environment. Clean equipment. Friendly faces

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Christopher Wierengo

β˜… 5

Great place to loose some stress

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Chelsea Flynn

β˜… 1

The only reason there's one star is because I had too in order to write this! Do the OWNERS know their so called MANAGER is harassing people who say no and ask how to unsubscribe...............plus some(text messages are lengthy)! When I called to talk to somebody about the text messages, she treated me like a P.O.S! Not allowing me to speak, so now we're both screaming, untill she hangs up on me, then here's the crazier part, she picks up my phone call then puts the phone down on her table and leaves the line off the hook!!! Now not only can I not reach someone else to fix this huge huge "MANAGEMENT" problem, no one else can get through either! Which in return is losing the company time and money because the "manager" thinks she's something special!!!!! WOW just WOW if anyone higher up than this so called "manager" in this company would like to contact me for more information, I WILL be available!

Source: Google

Daniel Quince

β˜… 3

The gym is decent, the staff is ok, and the price for what is offered is not competitive. Unfortunately I would not recommend this place to my family and friends.

Source: Google

Ryan C

β˜… 5

The place is nice, it’s full of all kinds of different machines, the management is very involved and you can tell that they care.

Source: Google

Jose Garza

β˜… 5

Very cozy and welcoming. I love that they also have a candy selection if you're not into frozen yogurt. Everything tasted fantastic and I will be back for some more!

Source: Google

Darbones North

β˜… 5

This is one of the nicest gyms in the area. There are typically a few people around but it's never packed and people are friendly

Source: Google

Troy McManus

β˜… 1

I signed up excited for the ability to use the gym 24/7, so I was disappointed when I went to use it the first night and the key they gave me to get in didn’t work. I brought it up the next day and the general manager knew the card she gave me was bad, told me to throw it out, and gave me a new one. This key worked for about two weeks and then stopped working also, leaving me locked out and unable to lift once again. I was just hoping for a reliable place I could get my lifts in, but I couldn’t even get into the building to use the equipment I paid for.

Source: Google

Giovany Acevedo

β˜… 5

Excelente gym clean and great management

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Ethan Wallace

β˜… 3

Expensive.

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Jacob Harris

β˜… 5

Really good breakfast bowl!

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Lydia Sims

β˜… 1

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Amber Marks

β˜… 1

We just moved to the area and wanted to start their 30 day free trial to see if this is the gym we would like to go to. We set up a meeting with Robin only to find out when we get there, that they can't give us the free trial because they can't prove we're local without a Michigan drivers license. Even though we had multiple other forms of address identification proving our local Michigan address, she would not accept it. Of course we could sign up for a membership or pay for a day pass with those other forms of address identification, but not the free trial. Would not recommend. She was rude and completely unaccommodating. We wanted to support a local business but instead we're going to have to go with a chain.

Source: Google

Lee Ann Clausen

β˜… 1

I have been trying to contact corporate, leaving messages with Robin, the manager at the NM Location. We canceled our membership in 2017 and our account is STILL being charged! We moved over an hour away over TWO+ years ago. They are claiming we "renewed" our membership July 2021, ironically we didn't even live there then. Why would we renew a membership when there is not a location remotely close to us?!?!?! I have called Robin about 6 times now, she has assured me that someone from corporate will call me. She also told me that someone did try to call, however there was no voicemail left nor any missed calls. This is absolutely ridiculous!!!!!!!

Source: Google

Richelle Elliott

β˜… 5

The best Gym in Muskegon! This has the most comfortable and friendly feeling about it , its clean and has the best variety of equipment , great environment to train in , great prices ! Love this place so happy I walked through the door, 100% recommend this , you cant go wrong!

Source: Google

Kelston Hanneman

β˜… 3

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AMFK

β˜… 1

Refused to yake me off there call list. Had to threaten with the better business burrow to get them to stop. Would advise staying away

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Cathy Walsworth

β˜… 5

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DATE TAYLOR

β˜… 5

Great place to get a great workout in

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Ethan Carmean

β˜… 5

Highly recommend this gym! The Gym is always very clean, has free weights, and a sauna!! Staff is always respectful and helpful. 24/7 access which is very helpful.

Source: Google

Lexis Stewart

β˜… 5

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Russ Secrest III

β˜… 4

I have a group of 11 kids I bring there at 6:00 a.m. every morning. The way equipment is always clean, nice little organized gym for being small, And an excellent little cardio area downstairs, and there's also a mat down there that we use for wrestling practice. Sometimes. The only thing that I can say that's a bummer is actually the locker rooms. If we didn't have to shower or use it, I would definitely have given this place a five.

Source: Google

kyle wilson

β˜… 5

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dale zuder

β˜… 1

The manager there has called me a liar twice and had to call me both times to tell me she was wrong I went there again today to be met at the door and told my traveling guest card I pay for can't be used there and chased out the door I will never set foot in that place again and I am calling corporate today

Source: Google

Andrew B

β˜… 1

Got 3 emails from this fitness center due to same name and told them to remove me (my email) as I’m not sure how they even got my email address as it’s not what that person would have told them. The woman I spoke to was very rude and hung up on me the first time. Took 4 more attempts immediately to connect to someone again. Same woman answered and was saying she would take care of it but said she said that before. Which is untrue. If i I was local to this gym there would be no way I’d want to be associated to it. May be a good gym or no, I don’t care, but people/ relationships are what grows this business and this woman is an obstacle to that. And she’s a greeter I assume (telephone/front desk/reception)….. glad i live 1,000 miles away! Good luck MI people!

Source: Google

Michael Dagen

β˜… 5

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Tom Storck

β˜… 3

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Leviathan

β˜… 5

Great gym experience

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Rachel

β˜… 1

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Lexis Heineman

β˜… 1

gym manager enables other members to assault people in the building and turn a blind eye. manager also has two DUIS and does not care about the safety of other humans. manager is very unprofessional and screams at you if you have any problems with equipment or the gym itself. if you bring any issues to her attention she will ban your membership and call you a liar. save your money and go to a facility that doesn’t have mold for a building and for a manager.

Source: Google

Brandi Laban

β˜… 4

I’ve been coming to this location for years. It’s no Planet Fitness but you can still get a great workout!

Source: Google

Elijah Harris

β˜… 5

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John Puisis

β˜… 1

Forgery of contracts, lack of communication, and overall poor management. Save your money, save your time, they’ll steal both from you.

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Laura Reeves

β˜… 4

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D Barney

β˜… 3

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D Lo

β˜… 1

I called about canceling my membership after 2 years of never going into the place. The woman who answers was very rude and gave me the wrong e mail address to cancel my services. She was very rude saying why are you canceling are you moving or something?!

Source: Google

Kendra Mikkelson

β˜… 5

Very convenient being a 24/7 gym!

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Gabriel Smith

β˜… 1

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Susan Buckley

β˜… 2

Too many machines in poor condition or don't work, dirty, and ALWAYS too warm.

Source: Google

EGG MAN

β˜… 1

My son was visiting and just got back from a tour in Kuwait, the Family Fitness on Alpine gave me a pass for 21 days for my son to work out with me. We went to the N. Muskegon gym and the manager would not honor it. She was going to make him pay the fee, even though we had a guest pass. I will NOT be back to that gym and will make it a point to go to the Alpine one instead!! I have been a member for 3 years and am appalled that they would not honor the pass because my son was from out of town! I was more than willing to pay the 5 bucks but that is not the point! The point is he is active military and fights for our freedom and 5 dollars was more important to this manager than that fact! Have some respect for military members past and present!! Not to mention she was very rude and nasty about it!! I would like to give kiddos to the Apple Ave gym, who did honor the pass!!!

Source: Google

William Storck

β˜… 1

Super unprofessional. The manager stole from me and lied to me while setting up my privileges at the gym. No hard feelings Would love to speak to the owner!

Source: Google

Cameron Nicholas

β˜… 2

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Calliente Mami

β˜… 5

Welcoming friendly comfortable feel.

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J Bone

β˜… 5

Love this gym! They have a sauna and keep the place clean and equipment running.

Source: Google

Rondi Buris

β˜… 1

I agree with every one star rating...equipment broken..instructors don't show up for classes...young kids working the desk at night who know nothing..and try to cancel for these reasons? Lol...good luck!

Source: Google

Cindy Geerlings

β˜… 1

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Tige Gay

β˜… 1

The lady" Robbin, that runs the place!! She's a stinker!! And I'm saying it clean. She ain't right!! Won't be going back!

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legace singleton

β˜… 4

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Brian Moore

β˜… 4

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Joni Grzeskowiak

β˜… 4

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Veronica Owens

β˜… 5

Great place to workout!

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Steven Clayton Wallace

β˜… 4

Kind of cramped, I wish they had more open spaces to utilize for CrossFit training type exercises. The staff is very nice and courteous.

Source: Google

Sam Zuniga

β˜… 5

Like the gym

Source: Google

David Fetterley

β˜… 4

5 stars for being open 24 hours at multiple locations but the overall maintenance is terrible. I can't speak on the Sternberg location as I don't workout there at all.

Source: Google

Nathan Smith

β˜… 1

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Shannon Fegenbush

β˜… 4

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Chris Wensink

β˜… 1

Greedy bunch and need a change of policy

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Victor Flores

β˜… 3

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Katherine Ohman

β˜… 3

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Sheryl Imperi

β˜… 5

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Laurie Kohlbeck

β˜… 2

Unprofessional. Do not show for appointments kept waiting until told to leave and they would make an appointment list for come back and they still can't make time

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Luke Fitzpatrick

β˜… 5

Cannot complain about a thing. Clean and accomodating. Friendly staff and light on gym bros.

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Nitty

β˜… 5

Great place to work out

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DOBBIE BROOKS

β˜… 4

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Tim Mead

β˜… 1

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U j

β˜… 5

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Lottie

β˜… 4

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Vanessa Barrera

β˜… 5

A good amount of equipment was broken during my visit...

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Susan Sikkenga

β˜… 4

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Laura DeZoma

β˜… 1

This is the worst gym company I've ever had a membership with. I came in to sign up for a 30 day free trial and got signed into a 2 year membership that I attempted to break numerous times. My wallet was stolen here in March 2017 and the managers didn't even look at the cameras. The doors to the locker rooms are propped open so it's very easy for men to come into the women's locker room or vice versa. They would not let me break my membership without paying half of it off after that crime incident, which I am aware is not the only incident there. They wouldn't let me quit without a utility bill or rent bill in my name despite the fact that they know I am a student and was moving back to my parents residence and all the bills are not in my name. Once I got bills in my name the earliest they said I could terminate the membership was the last month of the membership. The staff and manager are not helpful at all in the termination process or involving the crime and the corporate team is a bunch of crooks. The equipment is always half "out of order" as well. Go to planet fitness and save yourself stress and money.

Source: Google

E. Anderson

β˜… 4

Main gym here is kinda "meh" but the ladies area is huge and really nice.

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Mulissa Gonzalez

β˜… 5

Clean friendly feel like family

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Marty Marty Lyn Moya

β˜… 4

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Daniel Pena

β˜… 5

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Gamer Kid

β˜… 5

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Brandon Glenn

β˜… 5

Nice gym environment

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Jennifer Sandoval

β˜… 4

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Tonya gifford-wells

β˜… 2

Oh man, this place is a joke. I've had nothing but problems with these guys. Between the employees stealing my cash payments leaving the payments unrecorded and sent to collections, to the person who signed me on telling me anything I wanted to hear to get me to join. Always dirty equipment, the janitor is always crying.. The vibe is super depressing.

Source: Google

Casey Balulis

β˜… 5

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Kristina Smalley

β˜… 4

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M Frosty

β˜… 3

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Brenden Schoonbeck

β˜… 5

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Kendra Marshall

β˜… 4

I've been a member for over 3 years. I'm happy with the place and the price is very affordable. I have noticed that it takes them a little while to take care of the repairs that are sometimes needed on the machines.

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Vince Malenfant

β˜… 5

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Emily Pfromm

β˜… 5

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Emmitt Mikkelson

β˜… 5

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jd Roberts

β˜… 5

Awesome gym! Friendly staff 😊

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Sara Schodowski

β˜… 4

Sarah was very friendly and made my experience great!!

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Kevin McFall

β˜… 5

This place has definitely chnaged me.....i have been going here for 6 months now, and i wouldnt want to be at any other place than here. This place is like my second home, id also like to thank Sarah, a friend that has been motivating me to keep going and never stop. So yeah this place is really great and i highly reccomend it to anyone.

Source: Google

Elizabeth McDonald

β˜… 5

Best gym in town! Sarah the manager is ABSOLUTELY fantastic. Best customer service that place has seen!

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Joshua Cramblet

β˜… 3

No towels available anytime after unstaffed hours.

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Rita Grewal

β˜… 1

HORRIBLE!

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James Elmer

β˜… 2

Uneven floor, dumbbells are falling appart, machines are too close to eachother, and the only area to warm up or stretch is "off limits" when there's a class going on.

Source: Google

Aaron Amato

β˜… 5

24/7 access and free weights! great price too

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Jazii M

β˜… 1

Kind of disgusted with the things I see on instagram women making half naked videos at the in north Muskegon

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Taylor Wells

β˜… 5

For the price you pay and what they have, more than happy

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Nate Lawton

β˜… 5

Get a good workout

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Mike Tull

β˜… 1

Edit - After using the gym for three months we spoke with the manager. We needed to get away from this place. Someone had urinated on the heater in the dry sauna, my wife found used tampons on the floor in the women's room, people were bringing their dogs in to work out with them, out of all of the treadmills, normally only 1/4 of them work at any given time, the barbells are all bent from members throwing them on the floor, the management doesn't care that they throw them on the floor. I also explained that it really isn't a place to bring our teen's. Who wants their kids to workout with all of that going on? The manager agreed and let me out of my contract. I am still being charged. Upper management let him go shortly after we spoke and they will not listen.

This is not a workout facility you want to join. Nothing is clean about it, and the new management does nothing to improve the facility. If you insist on using Family Fitness, use the Norton Shores location. It is the only FF facility that is kept up and the management is proud of it.

Source: Google

David Cardenas

β˜… 4

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R.E.R

β˜… 4

Is a good place to workout, don't have to wait long to use an equipment, people are friendly, and is close to home.

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Varney Milner

β˜… 4

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Jessica White

β˜… 3

Love the gym.. Only complaint is kids in the women's section. Sarah is one of the great customer service reps I recommend speaking with:)

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Miss Billie Jo

β˜… 4

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Rik Chambers

β˜… 1

Sad to have to leave but this place is the worst most equpment is garbage( broken adjusters, torn with fabric out) but i was willing to deal with that but on top of that they had a bunch of hidden fees they wont let me out of, if you plan on going here i would suggest you go with a lawyer

Source: Google

Chris Green

β˜… 1

STAY AWAY!!!!! North Muskegon will not tell you about a contract and forge e signature. We never signed anything other than one piece of paper agreeing for auto pay. All of a sudden we want to cancel and they want a $1000 fee. They email us this contract that apparently says we agreed to it. We looked at it and clearly was not our signature. They apparently signed on a tablet or some sort of portable device and said we did. We never signed it. They don't have any proof and now are threatening us. If you have to deal with corporate they will never answer the phone again after they find out you want to cancel. They will just email telling you to pay them. I can't speak for the other centers but be careful of this one. I hope this review helps.

Source: Google

Karl Nitz

β˜… 4

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Daniel Currie

β˜… 1

They continued to charge us even after we moved to Lansing, and charged us even more to cancel the service even though we physically are unable to use it. This is fraud.

Source: Google

Dorothea Thomas

β˜… 2

Don't give them a credit card, keep in mind the nice equipment is merely a byproduct of fraud.

Source: Google

Brad Weiler

β˜… 2

Facility is awful, unless you are a female. I have been there a year and keep expecting them to update the common areas but they don't. There always seems to be broken equipment and laundry is very rarely done in the morning!

Source: Google

Mr. JarHead

β˜… 3

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Adam Erickson

β˜… 3

Nice workers, over priced for options offered.

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Charity Erickson

β˜… 5

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Adam Pham

β˜… 4

Pretty cool place, i love the fact that they have a variety of punching bags and martial arts equipment, the sauna is also very nice. Awesome place to go to if you practice martial art

Source: Google

Tony Marshall

β˜… 4

Great place to wurkin out. Aaaaaaagggghhhhh

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Sarah Stickney

β˜… 1

THEY DON'T DESERVE YOUR MONEY!!! The owners and/or people running this place have taken over $1,000 from my mom throughout her efforts to get out of her contract due to mobility issues. This happened over the course of 3 years!!!! They literally made it impossible for her to cancel. No follow-ups and HORRIBLE customer service/communication. Shame on them for taking advantage of an innocent person in our community!!!!!!!

Source: Google

Kurt

β˜… 3

Facility needs attention but management is trying to improve it.

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Brian Davis

β˜… 4

Good place good people. Great survice.

Source: Google

Dinetta Williams

β˜… 5

just started this gym two weeks ago! Everyone is friendly and very welcoming. Theres so much you can do and I enjoy the sauna as well! oh and if you have kids theres a daycare for you kids!

Source: Google

Katie Freund

β˜… 5

Started going here 2 weeks ago. I was welcomed in by everyone here and love working out here. Isaiah really made me feel like part of the family.

Source: Google

Antwan Burks

β˜… 5

I've been coming to this gym for about three years! Its great facility with a variety of machines and free weights. Also, there is a sauna which is one of my favorite favorites things about the gym! Another favorite of mine are the employees, Isaiah and Julius to be specific.They're always nice and there to help if you need something! Great facility AND great environment!

Source: Google

Kim Gable

β˜… 1

This place is a mess. Don't waste your time and money.

Source: Google

T Brumm

β˜… 5

I've been a member of Family Fitness/Power House since 2001. I joined in Portage, and moved to
MKG. My membership transferred with me. I have had a great experience with the North MKG
facility and would like say the staff is super great. Isaiah is an asset to the N.MKG facility. He is
extremely helpful, and socializes with all everyone.
Thanks - Tammy

Source: Google

April Newell

β˜… 5

My experience at Family Fitness has been great every time I come the staff is great and friendly and I love the Zumba classes!:)

Source: Google

Enrique Griswold

β˜… 5

Family Fitness is one of the best gym I know around. They are very friendly and hardworking. The staff are awesome! I work with my trainers Julius and Jessica. They are bad ass when it comes to working out. Not to mention my boy Isiah, he likes to help as much as he can. Don't be afraid to join the team and work hard at Family Fitness!

Source: Google

Alysia Youker

β˜… 5

My experience here was nice and we were greatly welcomed by Isaiah Allen. This makes my workout more enjoyable.

Source: Google

Morgan Younts

β˜… 5

Isaiah Allen is the reason why I come to this gym. My friend, Cj, and I come here every Monday, Wednesday, and Thursday. Gregg his also cool. He was very helpful.

Source: Google

courtney masseau

β˜… 5

Isaiah is the only reason I have a membership here. He was so nice and welcoming when I came to check the place out. He keeps the gym looking great and making sure it's a welcome environment. He is awesome and you should keep him around forever!

Source: Google

scott zawlocki

β˜… 5

isaiah has made my wife and i feel very comfortable to come workout. he is always very nice and will answer any questions we might have. i would have to say he makes me want to come in and workout i consider him a friend

Source: Google

Martin Hill

β˜… 5

I've been coming here for 3 or 4 months now and the place is clean and well kept. They have good equipment and the trainers help a lot like Julius. The prices are also very fair and the people that workout here are nice and will help you out also.

Source: Google

Beth Knop

β˜… 5

Julius and Chris have always been friendly and are very flexible with scheduling training sessions around my busy schedule. They work with you to get a training schedule that will best help you meet your fitness goals. Isaiah, the assistant manager, is always friendly and remembers your name and face. I couldn't ask for a more welcoming gym to go to.

Source: Google

Mia Alford

β˜… 5

Isaiah and Julius made us feel very welcome when we started our membership I would definitely recommend.

Source: Google

Alyson Zorn

β˜… 5

Julius is always welcoming and positive, Isaiah is very friendly and cool to all customers. love coming here!

Source: Google

Roman Kuzio

β˜… 5

This Gym is literally what I can ask for! Honestly this place feels like home to me, everyone knows and respects each other. The equipment is great! Recently we got new bars for the bench press and it feels great. Also the people that control these place are considered as my bros and that is Isaiah and Julius. Thanks to them I am able to succeed and achieve my goals on how to be a lot more fit and strong. I definitely suggest trying this place out.

Source: Google

Andrew Morrow

β˜… 5

I love how nice of a place this is and how nice Isaiah and his staff are.

Source: Google

Erica Bowers

β˜… 5

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Ben W.

β˜… 5

A fantastic place. It met all my needs and the people there were great. Friendly and helpful, they helped me figure out the perfect regimen.

I've been going here for weeks and I think that I'll be staying for quite some time. :-)

Source: Google

Kara Timmich

β˜… 4

Source: Google