★ 1

WORST GYM I’VE BEEN TO! Don’t waste your money. I’ve been lifting for over 13 years now and this is by far the most disgusting and worthless gym I’ve ever been to.

Cleaning? Seems to be optional. Equipment repair? HA!! Working sauna? You wish. Staff? What staff?

The locker rooms are disgusting. The counters are covered in a white streaky substance. Even after freshly wiped they still look horrendous. The toilets get cleaned maybe once a month and when they do they still look disgusting. The bowls are caked in yellow. And the toilet stalls are so tiny your knees touch the door when you’re sitting down. There’s no room to even move to get seated.

The water is toxic. Can’t drink it have to always remember to bring my own or give them more money to buy it. Forget washing your hands. The one and only time I did my hands smelled so bad I had to go to my car for lotion to cover it up. At least they seem to realize how disgusting the water is because they do keep hand sanitizer in the bathroom. But ya know maybe a filter so we could drink it would be nice too.

Have a question for the staff? Good luck! No one knows anything. It’s all a bunch of young kids set up to fail because they clearly don’t get any kind of training and are left here by themselves day in and day out. No matter what time of day I come in there is never more than 1 person working here. Recently I actually saw an older woman at the desk and tried asking her a question and she said “idk it’s my first day” and she was the only staff member here. I saw her again a week later and tried asking her again and she once again said “idk it’s my first day” and wasn’t exactly friendly about it. The rotation of staff is so fast I don’t think I’ve seen anyone last 6 months. And I don’t blame them because they are set up to fail.

Rumor is this place is relocating. When? Well any time I ask I get a different answer. “Fall” “early fall” “near future” “maybe sometime next year” “I’m not really sure”. So I finally asked “who can I ask that will know then?” Get given a name and a phone number for someone who I’ve already asked and they had no clue. Not the name of a manager but a fellow employee who is left just as in the dark as the rest of them.

Equipment is in rough shape and crammed in so tight in certain areas you can’t even re-rack the weights properly. I’ve had to resort to keeping my own oil in my gym bag because the rails the weight stacks ride on are so dry or so caked up with gunk they won’t move. Many of the spots to hold the dumbbells are broken so they don’t even sit in the rack properly. The leg extension has lost tension in the belt to where it’s useless if you’re trying for any heavier weights.

The sauna was broken for over 4 months. After it had just been broken for over a month. Barely worked for a month and was down again. They finally got a new one. And it sat in the box for over a month. And once again whenever I would ask no one knew a darn thing about it.

Don’t get too excited about the kids area either. Nice selling point but looks more like an adult "casting" area than a kids area. And you can’t even see it from anywhere in the gym except the cardio section so don’t plan on being able to keep an eye on those kiddos easily either!

I honestly hate having to post this review like this. But I’m so exhausted with this place I don’t know what else to do. It seems the only way to get to talk to a manager or anyone that’s been working here more than a week is to post a review and hope for a response.

Source: Google

★ 5

Great little gym. Has everything you need and excellent price.

Source: Google

★ 3

Was a great place to workout at, great staff but the enforcement of not allowing kids in the weight area running and jumping around bouncing balls is a joke, someone is going to be severely hurt. This has gotten so much worse in the past year, if this changes I'll change my review but this has gotten so bad

Source: Google

★ 1

Source: Google

★ 5

I’m a strength and conditioning coach at a D1 institute visiting family for the holidays and happened to find this awesome place. Has everything I need to do heavy weights and Olympic weightlifting derivatives. People at the front desk are very helpful and nice as well! Will continue to come here in the future for more holiday visits.

Source: Google

★ 5

Absolutely fantastic. I have been coming here for almost a year now… And the recent changes brought on by new management have been amazing. I have been going to gym’s for over 30 years, and this is by far my favorite. Fantastic environment. Fantastic people. No nonsense, get down to business, get it done. The 24 hour availability is a gigantic bonus for me. I appreciate all the hard work and changes that have been made.

Source: Google

★ 5

Great local gym! Have been a member for years

Source: Google

★ 2

The small size, location, and 24 hour acces is nice, and I appreciate that they use washcloths instead of paper towel. But the maintenance of equipment is terrible. Been going for years and it's a steady decline.
Nearly every piece of cardio equipment has a structural or software issue, if it is even functional And there is never new cardio equipment. The lay down tanning bed has been out of order for more than six months.
Requests for repairs haven't been acted on. I'm really disappointed since I 'd prefer to support a local business and the ambience is better than other gyms, but I also need to get a good workout.

Source: Google

★ 4

Nice machinery

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 5

Staff is great & gym is nice 😄

Source: Google

★ 5

Source: Google

★ 1

$10 for a guest when someone already pays $50 a month for a vip membership? Absolutely awful place they just want your money! You’re better off going the the y or mvp

Source: Google

★ 5

5 🤩😍 stars

Source: Google

★ 5

Source: Google

★ 2

Me and wife did not fit in. If ur not a jock or meathead u definitely get bad vibes being there. Aside from that, we felt the same from the Staff "who' is most likely buddys" with the meathead possies, i say that however i mean this 1 guy in particular.
We went just over 5 month's of our year and stopped going. After that year they automatically rolled us over for a second year.... tryed to explan to them, however no refunds! Lotta money if u can imagine. Wife said they basically just said we are insure lol..... no thanks!
It was like being in cedar springs h.s. and visiting rockford school all over again... little to high class for average Joe's like us in my opinion. I give it 2 start because it has a nice setup.

Source: Google

★ 4

Great little gym. All of the free weights and machines you need. It also has a class and HITT area. Has full locker rooms with showers, two tanning beds, Staff is polite as well. Only reason not 5 stars is quite a few of the machines are older and showing lots of wear. Pads torn and 90% of treadmills don't go past 8 speed.

Source: Google

★ 1

It seems like all of the cardio equipment should be fixed. It’s very frustrating trying to find a machine that actually works. Other than that it’s a great gym and staff.

Update months later, nothing has been fixed. Just attempted to use the 2 open treadmills and they shut off after 2 minutes because they don’t detect a person. This place is a absolute joke at this point. Please let me out of my contract!!! 🙏🙏🙏🙏🙏

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 3

Source: Google

★ 4

Source: Google

★ 5

I am having the time of my life!!

Source: Google

★ 4

Great place to workout

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 3

They have everything you need. A lot of the equipment has seen better days though. Some treadmills don't turn on, pads on equipment is torn and padding is exposed and getting torn and worn. It's a bit cramped, but other than that, I can't complain. Good selection of machines, plenty of free weights and squat racks. Staff is normally very helpful and chipper.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Facilities are clean and staff is friendly. I have been going here for over a year and have had positive results from the equipment and the classes.

Source: Google

★ 5

Great little gym. Not too big. Not over crowded. Good equipment. Clean. Been here for a little over a year. Definitely recommend it for anyone who lives or works in the area!!

Source: Google

★ 4

Good variety of equipment but not very organized.

Source: Google

★ 5

I've been going here for a couple years now and the classes and instructors are awesome! The owner has always been very helpful when needed!

Source: Google

★ 5

Source: Google

★ 5

Clean, easy to get to helpful staff, makes older adults feel welcome.

Source: Google

★ 5

Nice basic fitness center. Helpful, friendly people.

Source: Google

★ 2

Do not recommend getting a membership equipment is terrible no maintenance work looks like they're just giving up

Source: Google

★ 5

The yoga instructor is awesome

Source: Google

★ 4

Source: Google

★ 5

Good equipment and really nice staff! I LOVE that I can stop by anytime for a workout by swiping my card at the door. Very reasonable price and conveniently located.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 5

Just started, but love the access ability

Source: Google

★ 5

Source: Google

★ 1

I don't even leave reviews let alone a bad one but I am very upset. When we signed up for this gym a little less than a year and a half ago I only wanted to sign up for a year but they kept hounding us to sign up for 2 yrs to save all this money...well my husband just lost his job so he called them to see if there was anything we could do since we can NOT afford $60 a month right now and was told tough luck...REALLY.... you have already $960 out of us plus what we paid at sign up. When you lose your job $60 Is alot of money. Thanks alot Fresh Start Fitness...I will not recommended you to anyone...you guys are heartless!!!!

Source: Google

★ 5

Awesome gym that doesn't screw u over

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Love this place.

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 5

Great atmosphere! 100% no judgement!

Source: Google

★ 5

Great place for working out. Staff is very helpful

Source: Google

★ 4

Love coming every day..the staff greets you when you come in...overall good for my health just wish they would get more air flow

Source: Google

★ 5

Paid a very good price for a two year membership. Place so far seems to update things such as equipment and classes. Just like any places some of the equipment still needs work or replacement. The staff is very friendly and committed. Worth looking into if your looking for a good price gym!

Source: Google

★ 4

Overall a nice facility. Equipment is used but still 100% usable. Staff could be improved upon as they are always on their phones and if you ask questions sometimes they reply snarky.

Source: Google