★ 5

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★ 1

Incredibly disappointed. From the area but moved away for work, have followed Pulse throughout the years and was looking forward to joining when I moved back home. Joined for 2 months and cancelled. If you go while there’s a class, don’t bother bringing headphones. If you join and only use the open gym, they’ll treat you as such. Classes are what they care about and if you aren’t drinking the kool aid you will feel unwelcome.

I was working out on their turf section, no class going on, one of their trainers came into the back room and turned his music on the loudspeaker and audibly laughed as I took my headphones out because I couldn’t hear.

We were told a sauna was being put in. If it’s anything like the bathrooms, don’t go in it. Fruit flies all over the bathroom.

Lastly, why would you put the cardio machines in the hottest part of the building? Upstairs in the corner?

All in all, the least welcoming gym I’ve ever been a part of. Would not recommend for $100.

Source: Google

★ 5

Pulse Fitness is an outstanding gym. The open gym is always clean, well-equipped, and never too crowded. It’s the perfect spot to focus, train hard, and stay consistent. The environment is welcoming and motivating — you feel it as soon as you walk in.

Big shoutout to Liz and Christian for always going above and beyond. Their energy, support, and passion make a huge difference. Highly recommend Pulse to anyone looking for a gym that actually delivers.

Source: Google

★ 5

I am newer to Pulse and have been training with David for a few months now, and I can confidently say he’s one of the best personal trainers I’ve worked with. He’s knowledgeable, motivating, and genuinely invested in his clients’ success. Every session is tailored to my goals and fitness level, and he strikes the perfect balance between pushing me and keeping things fun and sustainable.

Overall, my experience at Pulse has been great! From my training to the rest of the staff. Highly recommend if you are looking to challenge your fitness goals and become energized about working out again!

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★ 5

Pulse Fitness is great. Happy to see all the 1-star voters below my review are sticking with Planet Fitness and complaining when others set off the lunk alarm.

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★ 3

Whatever

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★ 1

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★ 1

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★ 1

Will never spend my money at this gym when they very clearly don't support democracy, the LGBTQ+ community or fundamental rights for asylum seeking immigrants or refugees. And as a Michigan business, they fully support the federal government pulling all funding from Great Lakes research. Wild. Find another place to workout.

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★ 1

before considering joining this gym, just know they’re thrilled about their vote for donald trump

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★ 1

Will not support this gym anymore after seeing their social media posts on others accounts with political commentary.

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★ 4

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★ 5

Moved to the area a couple months ago, and found Pulse Fitness through Classpass. I like that there is a variety of classes + the option for a full gym membership. Coach Terry and Coach Dontae have great energy and I look forward to trying out more classes with the other coaches. Def recommend the HIIT Aerobics class - it’s a fun switch up.

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★ 5

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★ 5

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★ 5

Best gym ever. Cleaner than LA and better employees than Planet.

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★ 5

Fantastic gym with good equipment and a positive vibe. The space is always clean and well maintained, and the staff is very friendly 😊 I’ve been a member for two years and love it here!

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★ 1

Very dirty, not worth the money. Only good part is Deonte’s class, he has lots of energy and is a joy to be around.

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★ 5

Love Maya’s pilates and Libby’s strength training classes here

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★ 5

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★ 5

I love this gym! Very clean. The shakes they make are Amazing too! Check them out!

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★ 5

Great spot, lots of motivated people around you making a great environment, nice staff and great equipment.

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★ 5

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★ 5

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★ 1

Nothing like paying $100 a month to get kicked off a treadmill for a class and being told to go do something else.

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★ 5

Found my place!!
Best gym!!
Love all the staff!
Scott is amazing!!

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★ 5

Great gym!

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★ 5

I just love Pulse so much. It's a down to earth gym with lots of well maintained equipment, terrific trainers, great classes, and lots of parking. Great smoothies too!

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★ 5

Amazing gym! Been going for over 3 years. Fun classes, great trainers who are always encouraging /know when to challenge you (shout out to Carlin and Jordan), and nice facility.

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★ 5

BEST GYM EVER. Get your shake made by Maddie they are the best !!!!!!!!

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★ 5

Amazing classes, flexible schedule and friendly staff

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★ 5

My all time favorite gym! Best people, best classes, best work out space!

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★ 1

*Update: The dog is being put down. I have learned that the dog has a history of another more severe bite. Shame on you Scott Genord for getting your dog killed. Your irresponsible behavior as a dog owner got your dog killed. Nobody wants an innocent dog to be put down. I did not want the dog to suffer. I hope you learn from this experience, so that you do not harm others and protect the things you care about (your dog I hope).

Avoid this gym and scott genord. He is okay with his pitbull biting patrons. He will let a dog with a history of biting loose in the gym.

Scott Genord, the gym owner, prioritizes his dog over people's safety. He allows his unleashed pitbull to freely roam in the gym, resulting in a severe dog bite that caused a laceration and bleeding through my pants. At first, he tried downplaying the significance of a dog bite. When I requested him to leash the dog or keep it in a separate room during the class, he refused and told me I could leave instead. I confronted him about prioritizing his dog over the safety of his clients, and he openly admitted to doing so, even telling me to leave. I have taken legal action against him, but it appears that he has filed for bankruptcy. I am not surprised.

Source: Google

★ 2

I’m reviewing to communicate the last two experiences I’ve had at Pulse in August 2023. I emailed the gym and Liz replied with a less than caring response of “we hope to see you soon” without acknowledging my concerns or care for the poor experiences I had. Liz was also the point of contact while I was in the building both times in learning that the classes were canceled without notice.

On 8.16 I had a reserved class for Pilates Reformer for 7pm. I was notified at the time of my arrival (6:45pm) that the class was cancelled as I was the only person who had booked the class. I did not receive a text. The email that I then found in my inbox was time stamped for 6:40pm.

That’s 5 minutes prior to the time of check in of the class.

I was helped in rebooking for another class at the desk and while I was disappointed, I had accepted the cancellation as a lack of communication and was hopeful for a better outcome in the future. Although the instructor was already in the building finishing class with a group prior to my reserved class - this could’ve been an opportunity to connect with me personally or provide me with an exceptional experience of 1:1 work, while not expected it would’ve really left a stellar impression.

I had signed up for the trial member (unsure what it’s called) and this would’ve been my 5th and final class. I was considering becoming an ongoing monthly member as the location is near my business in Ferndale and home.

On August 28th, I arrived at 7:00pm for my 7:15 Pilates class (that I had booked with the help of the desk staff at the last time when my previous class was canceled on me) and was greeted at the desk by the same person who had stepped in to help me about 10 days ago. She said the class was canceled for some reason (the instructors work hours or a conflict) but then shared it was because I was 1 of 2 people who had reserved and the gyms policy is to cancel. I did not receive an email, call or text to communicate the situation.

I expressed my disappointment and legitimate concerns that while the gym would penalize me if I canceled with 5 minutes notice (or no notice as in my case tonight), there is little recourse for me, the guest, in the event of a cancellation.

My email address and number are correct in the profile on MINDBODY. While I may not have been opted into texts prior to 8.16 I am currently and still did not receive a text.

This was an opportunity to build a relationship with a new member and I feel it’s important to share my thoughts and experience because I know how important honest client engagement and feedback are to independent businesses building their reputations in communities.

I’m disappointed and frustrated. When I emailed, Liz, who read my email replied with very little regard and said something to the effect that, “we hope to see you soon” without acknowledging the two separate incidents where I didn’t receive the services I paid for.

I was hopeful to enjoy this gym with its location and flexible class times but if the classes I want are canceled regularly it doesn’t really meet the needs I have.

Source: Google

★ 1

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★ 5

I have lived all over the country and out of the country, done all the trending workouts, and fitness studios, but Pulse is by far the best gym and fitness experience that’s out there. It’s like joining a family and community! The staff is amazing, the gym is massive with all brand new equipment, the trainers are top notch. It honestly will not disappoint, and is the highlight of my day. It’s also a great place to meet like minded attractive people who are into fitness and wellness. It’s the place to be! 💪🏼

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★ 1

🤦

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★ 5

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★ 1

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★ 1

Pulse is such a joke now it's sad. They filed for bankruptcy, continue to raise prices, and provide terrible customer service. Liz is an awful manager who just likes to gossip and Scott is extremely rude and creepy towards anyone that walks in.

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★ 5

Great location, great equipment, great staff

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★ 1

Took the new Reformer Pilates they offer the other day and left feeling very uncomfortable. There was an older gentleman (who I'm assuming was the owner) just sitting in the corner with his dog and was filming the group of women on the reformers working out without our permission. I'll be sticking to going to solidcore and actual pilates studios.

Source: Google

★ 1

The big "equipment upgrade" Scott talked about left the gym EMPTY for over two months and it's still not even full yet. I was left with barely any weights, no cardio equipment at the start of the new year, no follow-up updates were sent out to the paying members; all while still being charged full price for an empty gym. Management dropped the ball on this and showed how they really feel about their members.

Source: Google

★ 5

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★ 5

Great gym, very clean and a friendly community feel.

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★ 5

I found Pulse Fitness through Classpass almost four years ago when I was specifically looking to do an aerial silks class. I liked the environment and staff so I signed up for a couple other classes. I was hooked. There is such a variety of classes offered throughout the day. The staff makes a real effort to know you. The machines are in great shape and the space is huge. The locker rooms are clean. There is a steam room in each one. If you are looking for a gym, I highly recommend checking this one out.

Source: Google

★ 5

Really excellent facility! Has every single piece of equipment that you would want and top notch trainers. You can tell that this place comes from a serious body building background and the whole community makes you feel supported. Not to mention an excellent smoothie bar.

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★ 5

Best gym in town, hands-down !!!

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★ 5

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★ 5

Really nice facilities
Great location
Also have crossfit course
Kind people
Best owner

I forgot that today’s weekend and I arrived here at 3 pm, but I could do my workout cuz owner said he will do workout for an hour and u can use here

Thank u so much Mr.

Source: Google

★ 5

After leaving my old gym, I was pleasantly surprised to find Pulse Fitness. They have a large facility with a wide array of equipment and all of the amenities. Pulse also has a large variety of classes that they offer throughout the day. From HIIT to strength to core to boxing and others - I have not taken a class that I did not like. All of the staff and instructors are top notch - friendly, knowledgeable, helpful, and motivating. This facility really has it all - even a shake bar! 😋 I’m so glad that I found this hidden gem of a gym! Definitely the best gym in the area!!

Source: Google

★ 5

Scott G is De Best..!! 😉😎

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★ 5

This is a fantastic gym with a strong community. The crowds are never too big, and there is plenty of equipment to go around. The class offerings are very diverse and a lot of fun. Their personal training options are also great. Justin in particular is an excellent trainer, and helped me recover from a lower back injury. When I started working with him I had just finished physical therapy and was afraid to lift anything on my own. Now I am back to squatting and deadlifting with no issues, and am so grateful for that!

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★ 5

Great classes!!! No pressure!

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★ 5

Amazing Staff. Amazing community. Amazing equipment. Amazing Shakes. I would highly recommend for anybody and everybody.

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★ 5

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★ 5

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★ 4

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★ 5

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★ 5

For sure the best gym in Metro Detroit. I've been here for 14 months now, and can honestly say that the trainers here are at the top of their game, the gym is always clean, people respect the equipment and clean up after themselves.

If you are serious about training or want to learn how to get there, this place is amazing--so glad I decided to come here, and worth every single penny over what PF/LA/Lifetime charge.

Source: Google

★ 4

I want to give this place a 5 but the pricing is a little high, but at the same it keeps the gym from being packed with people who just hold up machines texting. So, gym deserves a 5. They have everything you need though. Scott (owner) is awesome, Maya the front desk girl is so friendly and helpful as well.

Source: Google

★ 4

It’s a pretty cool gym I go there every so often on a guest pass have some pretty good equipment good vibes in there Membership little pricey That’s why I haven’t join but nice Place

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★ 5

Love Tracie! Very clean gym and classes are fun

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★ 5

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★ 5

Nice staff, clean facility . Protein bar and refreshing drinks you could Purchase. Will recommend others to join

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★ 5

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★ 5

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★ 5

My favorite place to get a personal trainer. The gym is wonderful clean and updated. The shake bar is nice for a quick breakfast after working out. They have a large variety of classes to pick from but.my favorite was silk dancing.

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★ 5

happy to have Pulse as my gym home. from the personal training to the classes, i have seen dramatic improvements in my confidence around the gym. don’t plan on leaving any time soon!

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★ 5

Super clean facility with a passionate team to help you reach your fitness goals.

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★ 5

Best gym I’ve found yet! The trainers here challenge you to do your best, the classes kick your a**, but in the best way, and there’s a variety of them so you’d never get bored, and the atmosphere of the gym is comfortable but refreshing. Love pulse!

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★ 5

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★ 5

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★ 5

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★ 5

Love this gym, everything you need under one roof

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★ 5

Friendly and motivating environment!

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★ 5

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★ 5

All the people at Pulse make the hard work of reaching your fitness goals an activity to look to forward to in a friendly, open atmosphere under the guidance of a very competent crew of Trainers..

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★ 5

Scotty G. and crew are one of a kind! Super clean gym and awesome staff. Stop in for af delicious protein shake or smoothie!!

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★ 5

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★ 5

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★ 5

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★ 5

Beautiful equipment!

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★ 5

If I could give this gym 10 stars I would. I have always been a bit of a gym rat but not until I came to Pulse 9 months ago would I have thought that I could be more excited to go workout every day. Scott and his staff are truly all amazing and so are all of the other members - it is such a welcoming environment. I've worked out with multiple trainers and taken countless classes - all of them push you to your limits and challenge you and they all invest in the time and effort to continuously improve. I've introduced all of my friends and family to Pulse and everyone is equally as impressed. Can't say enough about it... just go there.

Source: Google

★ 5

Always a great time at Pulse! Friendly and has a wide variety of classes to pick from and lots of free weights so you won’t be waiting.

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★ 5

This place is awesome. Highly recommend.

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★ 5

This place was just what I needed! I do aerial at home and like to switch up my workouts. This was the place for me when I was traveling here for work. The ab class was kind of meh and short but the boot camp class and the gym overall was amazing. I'll definitely be coming back here next time I'm in for work.

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★ 5

Thanks to Scott for a great Bootcamp workout today!

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★ 5

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★ 5

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★ 5

Everything about this gym is amazing! From the front desk staff when you walk in, to every instructor making you feel like your dreams and goals are their number one priority! It's a community that comes from authentic staff and caring owners! Marci and Eric are such great members of their team! HIGHLY recommend this gym to anyone looking to become a part of something more!

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★ 5

Loved working out here! So much variety in what they offer and a really fun to community to be around.

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★ 5

Amazing gym! Great facility, and friendly staff. Love going here.

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★ 5

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★ 3

Need an air purifier. Reeks of rubber.

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★ 5

AWESOME gym; I recommend for any fitness level. I've been going for the last 6 months to group classes, specifically cycling, and love it. Tracie is an amazing instructor: so motivating & positive. Try it out-you won't regret!

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★ 5

It’s hard to find a perfect fit for a gym, but I’m pleased to say that I love it at Pulse Fitness! I’m new to the area and decided to give this place a try. I’m so happy I did! Everyone is welcoming, and the trainers are fantastic!

Source: Google

★ 5

Wonderful gym. The facilities are excellent, and the trainers are both challenging and supportive both in and out of sessions. The gym feels like a community, and this is the only time I've felt this about a gym. I have to admit, though, one of the initial selling points was that the owners' dogs are present to encourage you throughout your workout.

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★ 5

Great Facility, Better people. I love working out here.

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★ 5

Beautiful space, fun and challenging classes

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★ 5

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★ 5

This place is always clean and Staff are very kind

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★ 5

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★ 5

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★ 5

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★ 5

Great staff and trainers. The faculties are remarkable. If you like to workout, this is the place to go. You will feel like a kid in a candy store.

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★ 4

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★ 5

I came to Pulse about 9 months ago. I was looking for a new trainer - which I found and could not be more happy with - but I also found so much more. From the minute you walk in the door, the staff are welcoming and inviting. The new facility is second to none and the trainers are beyond exceptional. They have numerous classes available and there truly is something for everyone! No matter your fitness level or what your interests are - Pulse has what you are looking for! You will not be disappointed!

Source: Google

★ 5

It’s like a family here! They’ve done nothing but improve and grow what was already a great gym! Instructors are knowledgeable, fun, current and always give you exactly what you need, whether you are a beginner or advanced! The new location is beautiful and the have 1 million classes to choose from!!!

Source: Google

★ 5

Tracie is super helpful and always communicating. Her staff is great as well! Highly recommend.

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★ 5

Pulse Fitness is the BEST! Trainers are amazing, super clean, the classes are challenging, different and fun! Always mixing things up! Highly recommend.

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★ 5

Best trianers around!!!!! Great staff!! Very knowledgeable! They never disappoint!!! Love them!!!❤️❤️

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★ 5

As a 53 year old who was always nervous to work out in public, pulse is the best. I always feel comfortable and never hear I'm not good enough or strong enough. they truly care about their clients and want the best for them, no matter your starting point. all I ever hear is encouragement. we do work hard, and I'm pushed to do more, but with all the kindness that comes from people who care. I was able to wear a sleeveless dress at my daughters wedding just three weeks ago without the jiggle that comes with over 50. thanks to everyone at pulse! I have never felt stronger and more confident!! I'm about ready to start training for another grand Canyon adventure- my second rim to rim trip! ready to work hard!!

Source: Google

★ 5

Pulse is an outstanding gym. Appreciate the good work by the owners of gym. Clearly they are passionate about to see us improve our health and lifestyle. The team of trainers is excellent and knowledgeable. Trainers understand the anatomy of human body well and customize workout based on your body needs. My only regret is that why I didn't knew about this gym before. Keep the good work going. As so rightly said, train insane or remain same. I always feel pumped up when I go to pulse fitness.

Source: Google

★ 5

BEST trainers in town , always make me feel like a millions bucks when i finish their... thanks guys!

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★ 5

Pulse fitness is the best! I only worked out half-hardheartedly due to my busy schedule and lack of knowledge. Girls have been loving the gainz I made at Pulse!

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★ 5

Every moment you spending considering other gyms is a waster moment that could've been spent at Pulse Fitness, progressing toward your goals. The trainers are fanatical yet accessible. The equipment is basic yet diverse. The environment is fierce yet unintimidating. If you go elsewhere, you're cheating yourself.

Source: Google

★ 5

Pulse is an outstanding gym. The trainers are consistently passionate about what they do. The culture at this place is something I have not experienced before in fitness training-and has to be experienced personally to be fully appreciated. I read other reviews before joining myself. While the reviews were all good, the experience itself is far better. Pulse Fitness Training deserves your consideration and attention...check it out, you will be glad you did.

Source: Google

★ 5

Every time I walk in the door I am greeted with smiling faces and warm hellos. Pulse goes above and beyond to make me feel at home & to push my limits with every workout.

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★ 5

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