★ 1

I went here for a bit over and year and it has just gotten worse since. when i first started coming it was a small but nice little gym where you could go in and get what you needed to get done and as time went on it filled up and people get in without even scanning. It’s not staffed most days and times so people do whatever they want bringing in loud speakers with no regards for other people. there isn’t enough equipment what so ever for the amount of people and for 40$ a month yeah no.

Source: Google

★ 5

Source: Google

★ 1

I’d try any other gym but this one. I’d rate zero stars if I could.
I Signed my husband up to try this gym for a 3 month membership in April. I Didn’t realize they continued taking $50 out of my account continuously for months after the 3 months were up. They weren’t sending me an email with a receipt or sending me anything that said I’d be charged either, so I had no clue. You can’t get ahold of anyone. I tried to call. No staff is ever there. I’ve gone there and nobody was there to talk to. I finally sent an email after still being charged (in November), and I didn’t get a response from that either. I attempted to message them again (in January) because I noticed another charge on my account and still had not heard back from them. They finally reached out and I was told they have limited staffed hours, but that I have definitely had a way to reach them in person. ??? Which is Not true because I went there, I tried to call, and sent an email.
The amount of time that it took to even get a response about this issue, should tell you enough how much they care about their customers or how “easy” it is to be in contact with someone. We went to this gym ONE time and didn’t like it. The cameras that they have in the bathroom/changing room were a huge no for me and made me very uncomfortable. Whoever they have in charge of customer service is not a very understanding or empathetic person about these types of issues, and they don’t care about making things right. They only care about taking your money. Then when you bring issues up to them, even though it’s VERY hard to get in contact with someone….it’s ultimately your fault somehow and not their problem. I’d highly advise Planet Fitness or something different than this place. Poor customer service says a lot about a business and how they operate. This place, is not a professional place.

Source: Google

★ 2

Can’t load the app 🙄🙄🙄

Source: Google

★ 4

The customer service is awesome, helpful and apologetic. The place looks great but is not handicap friendly if your in a wheelchair. The handicap parking is at the bottom of the parking lot forcing you to go up hill in a wheelchair and people park the noses of their cars over the sidewalk not giving you enough room for your wheelchair. The cardio equipment is on the top floor but the stationary is on the bottom floor with no elevator. There is a door down there but it's locked and only usable when staff is there to unlock it. The person was very apologetic and it's an older building. So great customer service and would recommend for an able bodied person but not if you're in a wheelchair which is a shame because now I have to go across town for the gym.

Source: Google

★ 5

I love this gym I always safe

Source: Google

★ 5

Love this gym. Not crowded ever. It’s a safe place for me.

Source: Google

★ 5

Really nice gym, kept up well and good membership prices

Source: Google

★ 5

Me gusta el lugar👍

Source: Google

★ 5

Great place for racquetball

Source: Google

★ 4

Source: Google

★ 4

There isn't a huge selection of equipement, but there is a feeling of power here. You walk in, and know you're going to see gains.

Source: Google

★ 1

Source: Google

★ 3

Source: Google

★ 5

Source: Google