★ 3

Great value and I love that the saunas are not co ed since they tend to get crowded when co Ed at other gyms. Good zumba classes. However bathroom cleanliness is almost always lacking it seems like week after week the same spots are always dusty. It's very nice that they offer kids care however it seems really unorganized and it's not really clear if staff has any safety training or experiences with children.

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★ 5

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★ 1

The music in the club is very loud!!! I can hear it though my noise cancelling headphones. ABSOLUTELY TERRIBLE VERY LOUD MUSIC!
Again as usual the music is blasting!! 11/10

Again have some respect for those who use the gym!!!!

THEY HAVE NO RESPECT FOR THE GUESTS.

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★ 1

Disgusting service, terrible and rude staff, the more democratic, the staff, the worse their gyms, there are a lot of people who just occupy space and harm their health. If you're traveling, I don't advise you to come here, your mood and training will be ruined

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★ 5

This gym is amazing!!! I was severed injured while working out (my own fault). The staff was amazing, called the ambulance, and made sure I was comfortable while I waited for help. I lost the ability to walk temporarily due to nerve damage. I was so stressed with recovery that I didn’t even think to switch my new card I have gotten for reoccurring payments. So I was racking up late fees and had no idea. I was focused on relearning to walk and in physical therapy. When I finally healed months later and was ready to return I saw I had a super high bill. But after speaking with Shay the Manager and they were AMAZING. The Crunch Manager spoke to me with so much care. They waived the past due bill for me and simply wanted to make sure I was comfortable coming back in. I am floored at how amazing this service has been all around. I have only ever had smiles from the staff anything I went in. But the kindness from this manager was truly touching.

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★ 5

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★ 1

The bathrooms are disgusting — they always smell terrible and are rarely clean. The amenities are poorly maintained, with empty soap dispensers and dirty floors. For the price they charge, I expected way better upkeep.

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★ 1

Very poor upper management specially Shay the GM. He doesn’t handle critics very well. Especially when it comes to lack of respect towards members and their concerns about the stair master and other equipment. The stairmasters are now working, but it won’t be for too long before they out order for weeks again also a tv hasn’t been working for weeks. Since they upcharged membership this year you would think they would get new stairmasters, please don’t waste your time on this location maple grove is definitely the better of the two. He also very passive aggressive even reading other reviews from other members the response from him are unprofessional and reflect what type of gym he runs.

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★ 5

Very popular and very busy
The new equipment area that replaced the pool is good

Not too busy in the mornings from my experience

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★ 1

I'd give 0 stars if possible.

I’ve never felt so disrespected by a gym manager as I have dealing with Crunch Fitness Blaine. I’ve spent over a week just trying to get a simple membership transfer completed after accidentally being signed up for the wrong location online.

Instead of helping resolve the issue, the General Manager, Shay Doyle, repeatedly responded to my emails with a condescending and antagonistic tone. At one point, he even wrote, “why would I do the extra work to loss [lose] a member?” — an incredibly unprofessional thing to say to someone just trying to get their account corrected.

I’ve been nothing but patient and clear, yet every response from him came across as dismissive and defensive. Fortunately, the Des Moines South location has been kind, understanding, and is now helping fix the issue — proof that the problem isn’t with Crunch as a whole, but specifically with the management at the Blaine location.

I’ll be forwarding all correspondence to Crunch Corporate, because no paying member should ever be spoken to or treated this way when asking for help.

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★ 2

This place is by far the dirtiest gym I’ve ever been at tanning bed rooms never get cleaned toe nails on the floor socks on the ground for weeks maple grove is way cleaner I’ll never be going back to this one again ick

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★ 5

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★ 1

I have been a member at this Crunch Fitness for over four years and currently pay for the highest-tier membership. The facility itself is solid, with good equipment and a decent layout, but the inconsistency and lack of professionalism from certain staff have made me seriously reconsider staying.

I am a professionally trained Muay Thai and MMA fighter who uses Crunch mainly for heavy-bag workouts. For years, instructors told me it was fine to train in the corner during classes as long as I stayed out of the way and kept the noise down. I always respected that.

The problems began with one specific instructor. The first time she approached me, her boxing class had not even started yet. I was in the middle of an intense heavy-bag session, out of breath and focused, when she interrupted me mid-set and demanded that I leave the area entirely. I understood that since it was a boxing class, my presence might overlap with her space, so after some discussion, she allowed me to move to the opposite side of the gym if I lowered the power of my punches. I complied immediately. In that same interaction, she offered me a teaching position for her class, which I politely declined. While her tone was unnecessarily sharp, I still tried to be understanding.

On a later visit, that same instructor again interrupted me mid-set, this time just as her HIIT class was starting. The HIIT area was nowhere near me, and there was no realistic way for my training to interfere. She ordered me to leave entirely, citing “company policy” and vague “past incidents.” She even admitted to me that she knew I personally would not cause any problems but said I still had to leave. Meanwhile, I have seen other members remain in the area under similar circumstances with no issue. As I was leaving, she made a speech to her class acknowledging that I wasn’t the problem but using her pay rate—saying she “only makes $20 an hour”—to justify her behavior. Considering this is a job she willingly applied for, it felt like a misleading excuse and an unnecessary attempt to defend herself publicly. The class laughed, which made the entire moment feel even more disrespectful and unprofessional.

To make matters worse, the HIIT Zone where the heavy bags are located hosts classes intermittently all day, from roughly 8 a.m. to 6:30 p.m. Unless you closely monitor the class schedule or work out outside those hours, you are likely to experience the same interruptions and restrictions I did. My friend, a former LFA pro, and I have also been told we cannot light-spar quietly and in control in closed-off areas, yet untrained members routinely throw full-power haymakers or even play football in open spaces without issue. That is clear selective enforcement.

Management’s only response was “company policy,” and cancellations must be done in person on paper, which feels outdated and unprofessional. After repeated disrespect for no valid reason, I will likely cancel my membership and build my own heavy-bag setup at home rather than continue supporting a gym that treats loyal, respectful, high-paying members this way.

The facility is great, but selective enforcement, double standards, and public disrespect toward long-time members should never be acceptable at any gym.

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★ 5

I joined Crunch in Blaine in 2021 for the yoga classes. At other places, yoga is $12-25 per class. At Crunch you get unlimited yoga with a $25 monthly membership. Weight classes, aqua classes, cardio classes, sauna, hot tub, pool, and full use of the gym and workout machines are also included.

Massage machines, spinning classes, and some other special classes are only included in the highest membership, which is still reasonable at about $30/month.

Crunch is fantastic. It has positive energy. It's like Lifetime, but half the size and much, much cheaper. The staff is friendly. The facility is clean. Shay, Rachel, Jason, Andrew, and other staff create a warm, inviting, and friendly atmosphere.

The free weights can get busy on Monday and Tuesday evenings, but I consider that the price you pay for having a great place a lot of people want to be.

After 4 years, I hired a personal trainer for 3 months. It was one of the best investments I have made in my long term health.

Guest Wi-Fi is extremely slow. Ask for access to the member WiFi.

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★ 5

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★ 5

Live this facility. Everyone is si helpful.

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★ 5

Best gym:) Everyone is so sweet, fun, approachable, and helpful; energetic atmosphere and yes it's busy, but would you want a dead gym that no one cared for?;) Tons of options (Equipment, classes, free weights, drinks/merch)-yes certain machines get broken, but they break because they're overused or used in the wrong way, things happen. When that happens, maybe it's a good opportunity to try a new cardio/weight machine;) Mike at the front desk is always so helpful, greets everyone and makes you feel welcome! I appreciate his kindness at the gym. Either way, it's you against you, get in, get a good workout, make some friends/workout buddies and make the best of your time at Crunch in Blaine; price, location, energy-life is all whatcha make it! <3

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★ 5

Clare is an amazing trainer! She is so knowledgeable and motivational, I can’t believe I’ve met her. I’ve told my whole family about her and they’re just as motivated to get into the gym and train with her. Thank you, Clare!

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★ 5

Alison B. is an amazing trainer! She is super nice, kind, patient, and will answer any questions. Definitely recommend her😊

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★ 5

I have never met someone as knowledgeable, smart & enthusiast as ALISON B she keeps me motivated and sore….. 😊 love her ❤️❤️❤️
I have learned so much any core workout I do I call it Ali’s abs
Thank you Alison

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★ 5

Clare is super fun and very motivational!

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★ 5

Really nice place to Workout . This guy, Kevin, He helped me to much with the information about how to use the workout machines
Thank you for the time

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★ 5

A friendly environment, good service, and I received great help from Kevin Delgado in learning how to use the equipment. A good experience.

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★ 5

This gym is amazing! The training staff is super friendly, and each trainer brings something a little different to the table. I highly recommend taking advantage of their Crunch One Kickoff, as you get to sit down with a trainer to go over goals, do a body scan, and explore how the trainers can help you reach your goals.

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★ 5

This is a great gym with great energy. I recommend Alison Barber if you’re interested in having a personal trainer. She is very knowledgeable and a great person. If you do what she says you absolutely will reach your goals.

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★ 5

Alison Barber is such a sweet girl!! she is very welcoming with new people and she is so nice to talk to! love her!!

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★ 5

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★ 2

Moved to Andover after living in maplegrove, so switch to the blaine location from maplegrove. Maplegrove location is so much better, I have gone to the gym for weeks to use the stair master but they have been out of order for weeks with only two or three working ones that of course are always busy.

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★ 4

I’d like to make an observation and a suggestion, recently Crunch bought a new “Belt squat machine” it is rarely ever used as it is a new gimmick buy for most gyms and once you try it most people do not like how uncomfortable it feels, this one sits unused most days, It is stuck over in the south west corner of the gym next to the modified hack squat machine and right beside that is the pec-deck machine, why would you put a chest and rear delt machine over by itself in this corner? I was working out with 2 other people on the hack squat machine and 3 people were using the pec deck machine, it was so crowded and awkward we were literally bumping into each other. There is at least 10 feet of empty floor space on the north side of the Belt Squat machine and it could be moved into the un-used space and move the hack squat machine up. I spoke with a member that brought this very concern to the management about how awkward this space is and an easy solution to the confined space issue. As a paying customer, the manager ignored this, he does not seem approachable at all, no surprise, do better, listen to the people that pay your salary.

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★ 5

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★ 1

Removed the pool, nightmare to cancel, would not recommend to my worst enemy.

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★ 2

For the most part they have been solid , currently have 4 stair masters out and have had several out for months and neglect to get them fixed. I use them every time but can’t because the 2 that work are always taken. I will happily change this review once they are fixed

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★ 2

Certain equipment thats broken often with an eternity before it gets fixed. Water fill station that basically drips water. Wifi that cannot handle the amount of people in the gym. Disgusting bathrooms that are filthy and stink like piss. Need better options in the area. I have been to quite a few Crunch Fitness locations and this one leaves a-lot to be desired.

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★ 4

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★ 5

Good for lifting

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★ 1

There membership is just one big scam you have to pay an opening fee closing fee and annual fee and it ends up being significantly more a month then the 20 or whatever they promise. Overall negative experience

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★ 4

The gym itself is absolutely fantastic. Equipment and options are fantastic, staff is polite, and things get fixed pretty quickly.
BUT
the cleanliness is a concern. Been a member for a couple years and it’s declined since joining. Dust bunnies and clumps of hair in the corners and under machines.
ESPECIALLY the men’s locker room. The grout is black (you can tell it’s mopped once in a blue moon just pushing the nasty water everywhere), the urinals are stained (hard water as well as pee), the cracks and edges of the wall around them are even worse. Pretty sure I counted 6 straight days of two zynz wedged in the exact same spot of one of the pee pads on a urinal.
The sinks are full of brown gunk and the drains often smell like a dead fish.
*I saw that they’re short an overnight cleaner, but there’s sometimes three people standing at the front desk*
The sauna……..it’s been there close to two years I believe and every time I sit in there I think about the fact that it’s never been cleaned. Every gym I’ve ever been to with one, would shut it down once a week for an extremely deep clean with bleach and scrubbing. Every crack of the benches are full of hair and gunk. The benches are stained, the floor has clumps of dirt and hair all around and I’m pretty positive there’s mold on the wall next to the heater. I don’t even wanna think about what could be underneath the bench. There’s no ventilation, so the stale air of the ten dudes that try to pile in at once is just transferred from person to person. Somehow there are people walking around in that locker room barefoot and it makes me queasy just thinking about what’s transferring to their skin.

I posted last fall a similar review that got removed, but it’s gotten so dirty that I’m posting another in hopes of something being done.

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★ 1

I don’t leave many reviews but after today please rest time? Umm I asked a man to use my favorite machine due to him standing in front of it 10 minutes on his phone he said yes using it yeah right I watched him he never used it in the 25 minutes I was on another machine they need that much rest time? I walked around the gym to only see teenagers on their phones not using the weights or equipment . I canceled in writing in May after I fell to only get charged every month and July 11th cancelled in person to b told I’ll get charged in August too what a joke also I joined thinking there was a pool nope no pool they removed it in April I called before joining asking if they have a pool they didn’t know it was getting removed? The person who canceled my member
Ship today was very kind and hopefully did it right this time we’ll see if I get charged in September ?
I cancelled in writing and now in person
I should at least not get charged for August but they will with there lame reasons .
If you like to watch kids on their phones and 35 to 30 year old men gather at machines to hold them up this is the place for you . Hope my money from May until August helps you all in some way no compassion at all I sent a Doctors letter and cancelled I can only hope August giving them more free money will work this time

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★ 3

The place can be cleaned more, including the men's bathroom. Machines can be fixed sooner. Some machines don't get fixed for months.

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★ 5

Great gym to be apart of, the workers are great to see and makes going to the gym worth it. The people who work here are great, Shay, Evan, Jared, Clare, Brandon, everyone here is great!

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★ 1

The amount of predatory practices at the gym is UNACCEPTABLE. They needed my banking information to sign me up. There is $76 fee to downgrade a membership as well as a yearly gym maintenance fee, and to top it all off the general manager tried not to meet with me because he was too busy working out. Do not join.

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★ 4

Edit-so crunch i gave you guys a few months and I will say I am still salty about the pool thing but a lot of things has happend to turn my opinion around. Maybe the original staff member I was deeling with was a extreme introvert idk but I have ran into some extremely helpful and fun employees since then. There was this kid I think his name is Donavan he is super friendly and helpful gave me the lowdown on all the classes. There is this other girl Tara very nice talked about meal prepping for like 30 min. Then there is this other girl dont know her name but blackish and blond hair always at the desk very friendly always waving making conversation so I changed my rating but still salty about the pool
.................
Origonal-Getting rid of the pool? Only reason I joined this gym.
The staff that's working the desk seems uneducated as to what's going on in the gym. I've asked a few questions on classes and they didn't have any of the answers and the description of the classes online are very vague. Like I would like basic info as to if the class is beginner or not what if anything to bring to expect 🤔
Also not a super huge deal but I was suppose to get a free shirt when I signed up but when I can in to get key card and take picture nothing was offered... I get it you don't join a gym for free swag but when you promise it and you wanna make your place feel like home ypu should give not make me ask..

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★ 5

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★ 5

I’ve been enjoying Crunch for the past 6 months. For the price, you definitely get your money’s worth. Their personal trainers are also good and knowledgeable. Women’s locker room is always clean and all my interactions with the staff have been very friendly.

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★ 3

I love crunch fitness I’ve been a member for years. They are always adding new things and expanding/improving their gym. Yet there is one MAJOR flaw. Their WiFi is terrible. I can’t even connect to it and when I do my service is horrible. This wouldn’t be a problem since I have cellular data, but the building acts as a sort of dead zone for T-Mobile where I can’t even get 5G service and struggle to even send a text. If they simply improved the WiFi this would be a 5 star review but unfortunately I don’t see this issue changing anytime soon.

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★ 5

Nice gym
but please fix your abb cruncher it’s been broken for 6 months

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★ 5

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★ 1

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★ 5

Молодцы

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★ 5

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★ 5

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★ 2

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★ 5

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★ 3

A lot of the equipment is broken half the time and it takes forever to get fixed. Was hoping to use the pool, but you could look and see they never cleaned it. Now they are filling it in for more class space. It's time to find a new place.

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★ 5

I love it here staff is always friendly

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★ 5

Love this gym and the trainers! My favorite is clare :)

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★ 5

Clare is the most helpful person i encountered. She has been my personal trainer at a different gym and was amazing. I couldn’t recommend her more!

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★ 5

Came into crunch wanting a tour and information on memberships. We did a tour with Tara, she was very knowledgeable & polite!

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★ 1

I was a membership here for a long time. I moved so I was no longer able to make the drive. I tried to cancel online or over the phone. Was told repeatedly I had to go in person so I drove all the way there and signed something to cancel my membership. I am still getting charged and my account has not been deactivated. It has been such a hassle to get this resolved I am very disappointed because I liked this place a lot but they clearly do not care about their members and the people coming in. I had brought them new people who ended up getting their own memberships here. I guess it’s just all about the money.

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★ 3

Closed their pool, so that sucks. Over populated all the time - they should take some of the people standing at the front desk doing nothing and have them monitor those who sit on machines and don't use them for 30+ mins (beyond annoying). Equipment often broken for months.

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★ 1

I singed up for quite a while and they charged me twice every month and didn’t notice it the whole time until my bank notified me and yet they still did not reimburse me

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★ 5

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★ 1

The good - gym appears to be weight lifting oriented focused. Young crowd mostly which makes for fun environment. The $13 subscription is an affordable price, even though it requires a year contract commitment. Some of the staff are friendly.

The bad- the gym is filthy. Mens bathroom is poorly maintained for cleanliness. Trashes overflowing, toilets soiled or out of commission, lockers, floors, sauna are dirty.

The staff - the gym is staffed and run by teenagers or 20 year olds mostly. Theres nothing inherently wrong with that, but they don't know much about their job and each will give you different/ misinformation when asking questions, or just not answer the question or try to get help for answers. Clear lack of training by management. Good luck speaking with management too, I've asked many times and they either don't offer or they have limited hours to talk to them.
Staff doesn't clean enough, there should be staff roaming the gym cleaning at all times instead of sitting on their phones at front desk. At least keep the locker room somewhat hygienic.

Your stuff will go missing - I left some stuff there and got some back but my biggest item was 'not found'. They didn't bother to look into it, would have been easy to check cameras the day before and see if someone walked off with it.

Too many cardio machines. Half the building is treadmills not being used. The desirable weightlifting machines are always taken because there's only maybe one or two of them and there's lines waiting or people just sitting on their phones on the bench.

In summary, if a cheap price for a gym is your only concern then this is the gym for you but if you want basic hygiene a knowledgeable staff and plenty of equipment to be used go elsewhere. You get what you pay for

Source: Google

★ 4

They’re doing good

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★ 5

I’m. Going !

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★ 1

Hung my jacket on the provided space at my gym and it was stolen. Gym says they are not reliable which I don't expect them to buy me a new jacket but provide zero support for their members. At least look at your cameras. They pretend to be a community but doesn't help you when theft happens in their own facility.

Source: Google

★ 5

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★ 1

Update: I didn’t originally add a comment but I will now since you have assumed the reason for the low rating. This rating is soley based on my interaction with you Shay, the GM of Blaine location, not based on the contract. (As mentioned in many other reviews, the customer service is not great.) and I experienced that today.

The beginning of the phone call you were rude immediately, right off the bat ready to say you won’t refund, without any explanation first. Then proceeded to say “yes I could refund, but I’m not going to do that.”

I haven’t stepped foot in the gym for months other than to go in and cancel the membership, so yes I did ask for a refund for this one and only fee I got charged for the next month.

I get contracts are signed, thank you for telling me that a few times. I was hoping in good faith you’d reconsider and offer a refund. It’s clear you like money and power.

Enjoy a Snickers with that extra charge.

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★ 1

machines are always broken and never fixed. This has been broken for months and they have done nothing about it

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★ 4

It's a good gym. Has most of what you need. Main issues are how busy it gets compared to the size of the place and selection. Crowd size isn't necessarily their fault, as gyms in the area have been closing and people need somewhere to go, but it's something I do hope is considered for future remodeling and/or additions. Another issue is with people (primarily but not limited to the younger crowd) hogging machines while on their phones for several minutes between sets. Sign of the times I suppose, and most certainly not an issue specific to Crunch. Wish stuff like that could be policed a little more though. Otherwise it's a pretty good place

Source: Google

★ 5

My experience at crunch in Blaine has been pretty great. I only come usually twice a week. It can be a little crowded, but it’s a popular place because they have prices you can’t really beat. I have the class, tanning, hydro massage and child care package. I have to use the childcare sometimes and it’s always been a good experience for my kids-no complaints from them. I would say the childcare area is set up for younger children, toddler age. I wish there were some other things there for the younger-big kids.

I was hesitant to try a class because I was new to this “gym thing” and I don’t really know how to use gym equipment or do formal exercises… but I went for it and signed up for a class. The classes are great! The instructor Alex made me feel welcomed on my very first day. She is enthusiastic, pumped up, and always changes her routines week to week. She is a rockstar person. You get so much more out of your gym time when you take a class from someone who knows what they’re doing, is pushing you to keep on going, and makes the whole experience worth it.

I also enjoy the sauna and hydro massage bed.

Source: Google

★ 4

Nice place.clean.i lifted weights,not as much when. Younger.took a sauna..
.

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★ 3

I like how they have a sauna in the locker rooms ❤️ along with swimming, and a hot tub- although the hot tub was broken… but the sauna did it for me.

So 3 🌟 for that- along with the AMOUNT OF MEN in this gym! I gave myself a little corner to workout and somehow my space was taken up by 3-4 grown men who didn’t even think to consider my space while using a free weight barbell. Oh and then a male staff walked into the women’s locker room without announcing or making it known there is a male staff entering, although he was escorted or partnered with a female staff.
A lot of the women along with myself in there felt disturbed- as I’ve never witnessed anything like this. They could have at least provided some awareness or wait until it’s cleared/less women in there. He held his head down obviously- sure, no intentions of invading privacy of women… but still doesn’t make it okay that male staff could just walk in like it’s normal with another female staff.

However, I only came as a guest so I suppose, overall, enough cardio equipments, weights or weighted machines do get taken up more.

Ps. It’s so fun they have a childcare corner here!

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★ 1

Something is always broken. If it’s not the pool, it’s the hot tub or the massage chair. And if those are working there is always 1 or 2 machines that are broken. Maybe if someone enforced the no dropping the weights policy your equipment would work. You always have a ton of people at the front desk doing nothing. They could be cleaning because the place is a mess as well. The only reason I am a member is that it’s close to my house. Even US Swim and Fitness club that used to be in Fridley was better maintained.

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★ 3

Good place but equipment is always out of order for long periods of time.

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★ 1

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★ 3

Good amount of free weights and equipment. Stupid busy at peak times and difficult to get a workout done in a reasonable timeframe. A lot of waiting.

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★ 5

This place is awesome, friendly staff, always clean, equipment is newer and working, and the benefits that come with the membership are worth it! Definitely recommend

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★ 1

the facility is dirty and overly crowded, this location has Horrible management! communication is garbage and upper management is very rude. Tried cancelling, was told at the desk someone would contact me. Called 3 times and took over 2 weeks to hear back from someone during that time frame I was charged $90. and the only reason I finally reached a manager was bc I called and the manager happened to answer!
He refused to give me upper management contact information and ended up hanging up on me. No refund for fees and all I received was attitude.

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★ 4

Club could be cleaner.

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★ 5

A good few steps above Planet Fitness at a competitive price. I love that there’s a sauna and pool. Staff are friendly and approachable.

My biggest complaint is how LOUD the music can get sometimes. I often cant hear my own music above theirs if I’m wearing earbuds. I ended up buying noice-canceling headphones specifically because of this, and sometimes it’s not enough.

Overall though, I’m very happy with my membership!

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★ 2

Too many people

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★ 5

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★ 4

Too crowded

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★ 5

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★ 5

My overall experience at crunch has been great! I joined the gym after 6 years of not going and everytime I walk in the door I am welcomed with a smile and when I leave they say goodbye.
Most importantly when I bring my kids with me I feel comfortable leaving them with Janet. She is always so welcoming and makes sure to ask if our kids have any special instructions and knows them by name and seems excited to see them. Having someone consistently in childcare that know my kids has been a huge relief for a mom of 3 looking to stay healthy.

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★ 5

I was a bit skeptical of finding a new place to workout after the sudden closure of my old gym, went in for my first day yesterday and loved the environment. Staff were friendly/attentive, the space was comfortable and I'm actually really excited about continuing my health journey here!

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★ 5

Really enjoy this Crunch location. A lot of great perks for the price. The new women's sauna is great.

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★ 5

i have not been there but from the reviews and the pictures it sounds and looks wonderful, i hope when i go in there there is no people who judge, and i also had a question, do they have a open gym there, like for my daughter to practice?, or a racquet ball room where she can practice volleyball in?

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★ 4

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★ 4

This is where I work out. Haven't been there very long, so can't say anymore. It's going well.

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★ 4

Quit locking the gym door 30 minutes before close, if the gym closes at 11pm the doors shouldn't be locked at 10:30pm. Your front desk staff pretended I wasn't there banging on the door like a maniac trying to get in to use the sauna for 15 minutes. I do like the new sauna though.

EDIT: Edited review stars from 2 to 4 since they got back to me and made changes, thank you to Shay.

Source: Google

★ 5

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★ 5

Genuinely the best gym experience I've had (in 25 yrs of gym-hopping). Every time I walk in I feel seen and welcome. The energy is upbeat it feels like a community. My trainer (shout out Bianca) is encouraging, accommodating, and knowledgeable. The childcare staff are so trustworthy and positive. I feel great leaving my kids for my hour of selfcare. The yoga studio is thoughtfully planned with awesome ambiance. I sometimes use it for recovery stretching when there is no class. Crunch has every amenity I would ask for at a seriously unbeatable price. Being in one of the more stressful seasons of life, Crunch in Blaine has been an awesome respite. Thanks everybody!

Source: Google

★ 5

I recently joined Crunch Fitness in Blaine, MN, and I have to say, it has been a fantastic experience so far. The staff here are incredibly friendly and welcoming, making every visit enjoyable. The gym itself is clean and well-maintained, which is really important to me. There is a wide variety of machines, equipment, and classes for all.

A special shoutout to Andrew, one of the personal trainers, who has been incredibly kind and helpful toward my fitness goals. His dedication and personalized approach have made a huge difference in my progress, and I truly appreciate his support. If you are thinking of getting a trainer, I highly recommend Andrew.

One area for improvement would be the tanning beds and hydromassage area. They could benefit from more regular cleaning to maintain the high standards set by the rest of the facility. I often visit these areas and notice the floor is a mess.

Overall, I'm very happy with my decision to join Crunch Fitness in Blaine, and I look forward to continuing my fitness journey here!

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★ 5

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★ 2

Come on Crunch, you can do better! Completely out of sanitizing wipes today! No way to wipe down the machine before or after use! One good thing... the pool and hot tub is working again. The hot tub had been down for at least 2 weeks prior.

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★ 5

I've been coming to this gym for just over 2 years, and I'm completely satisfied with it.

They have at least one of pretty much every machine/weight rack you could want, and the gym has expanded quite a bit since I first started going. They have a large free weight area, 5 squat racks, 3 bench presses, multiple cable machines, and ~50 treadmills/stairmasters/bikes.

There is quite the range in experience level for the members here, meaning there isn't much pressure and the atmosphere is quite casual. There are many people, both staff and other members, who are happy to help inexperienced lifters get better. The other attendees have all been respectful and friendly, in my experience.

The base membership, which I have, is only ~$200 a year, so it's quite affordable.

My complaints about this gym are really minor in comparison to all of the good things. It is overall a very well executed gym.

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★ 5

HIIT classes are a must for those starting out, full body cardio/Strength workout.

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★ 4

Amazing place has everything you want however it’s always ridiculously busy your gonna wait for gym equipment

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★ 5

This gym has everything you could ever need! The equipment is great, the environment and staff are super welcoming and the options you have for post workout recovery are phenomenal. I got a chance to do personal training with Bianca and it was one of the best training sessions I’ve had in a very long time. This is THE place to go if you are serious about your fitness goals.

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★ 2

Gym was fine. Usually clean but things seemed to always be broken. When it came to needing help and cancelling customer service was terrible and extremely unhelpful.

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★ 1

staff is extremely judgmental and rude. considering canceling my membership because of it

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★ 5

Love the gym, I'm there 5-6 days a week. New sauna is great!! Would love it a little warmer. The new rearranging of the equipment thru me for a loop. You're staring at others butts when working on a few of them. Lol. I was just at a TX location on vacation and Blaine blew that one away!

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★ 5

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★ 5

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★ 5

Good clean gym. Great for the price. Better than planet fitness.

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★ 5

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★ 5

💪🏻

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★ 5

W fr u shld come and workout with me I don't have any one to go with 😭

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★ 1

Need more fly machines.

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★ 5

needs more fly machines

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★ 5

Been working out here for the last few months. I go in the mornings and it’s not too busy. Good selection of machines and free weights.

Lexi does a great HIIT class on Friday mornings. It’s a great way to end out the week.

As of 01/07/2024, their entry level monthly plans are reasonable and very competitive to comparable gyms such as planet fitness. Yes, there are more premium plans available but they are still cheaper than other gyms and you still get a good selection of weights and equipment. With premium plans you get classes, swimming pool, hydro massage and more.

TL;DR - it’s pretty darn good

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★ 5

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★ 5

I've been going here since it opened and the service is absolutely amazing. Say hi to Erin at the front desk she's been super helpful!

**update**

"PLEASE ORDER MORE FLY MACHINES FOR CHEST." - me and the 3 guys waiting to work in on one machine 😉

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★ 5

Like all the class options.

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★ 5

Love going to this gym always clean, staff is nice and welcoming

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★ 3

Bring your welding mask when you visit this gym and plan on doing any bench press. This gym features an eye scolding 15,000 lumen LED light right in the sweet spot of your pressing action. This puppy is so bright guaranteed to make you go blind in minutes. There is nothing more motivating to get your reps in quick than the risk of going blind!

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★ 1

Terribly cold water. Waited 8 minutes and it was still icy cold. Maple grove location is much better.

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★ 2

I was a member of this gym a year or so ago. It was perfectly fine. Only complaint was that it seemed like the equipment was always out of order. I canceled because I never went. I rejoined in November because there was a deal for $1 down. The gym looks great, they have classes and punching bags which is what I wanted. I signed up and the person who I was dealing with was great, but they seemed new. They said they did some error with my barcode, and I could not get into the App. They said give 24 hrs. So, after a couple days I called and asked to speak with a manager because I could not sign into the App yet, and they like didn't want to pass me to the Mgr, like they were afraid to do that. I went into the gym, spoke with someone and told them what was going on, they changed my barcode to my phone number. They again said in 24 hrs I should be able to log into the app.I even filled out a form stating the issue and was told the Mgr. would call me. The app did not work. I called and asked to speak to the Mgr in 2 days, and they said the Mgr was not in. They also seemed weired out that I wanted to speak to a Mgr. I told them I was dealing with this issue for a bit, I can't log into APP so I can't register for classes. They told me to call later, and I stated I have called and filled out a form and the Mgr has not called me back. It should be their job to call me back. A day or 2 went by, no call from anyone. I physically went into the gym, they looked at my phone and did everything I already tried. I told them I want a refund and to cancel the membership. They were nice and suggested they could send and IT request but I thanked them for their effort, but I can't give my business to a place where the Mgr does not contact you when there is an ongoing issue. I was never expecting and instant fix, but the fact that I had to try so hard to get help and never got a phone call or email is alarming.

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★ 1

Can’t cancel online even though the website has an option.

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★ 1

The fact that I have to even give them one star is infuriating. I have requested many times to cancel even getting a confirmation one of the times and I am still getting charged. Now I owe on my account for the gym that I canceled months ago and am getting constant calls. I do not live in the area and can not stop by. I called and they said you have to come in. On the website it says cancel membership which I have done over and over and I’m not understanding if they are lying on the website or when I call.

Update.
I spoke with customer service and I told the guy I wasn’t paying unless I can cancel and he said absolutely I will help you with that, help you cancel and we will do a one time payment and not put your card on file. So I payed and he said ok I can’t cancel your account you need to go in or send a letter. Words can not describe my anger.

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★ 5

I really like Crunch Fitness, I don’t care for the parking lot but that’s just due to the fact there are many businesses over there, it’s not Crunch’s Fault. Anu is an amazing Zumba Instructor I left another gym due to her leaving and followed her to here. I like how Crunch has many different fitness classes. Austin HIIT class is amazing, I took it for the first time a few weeks ago and I loved it. Austin made it very comfortable for newer people but pushed you! I love all of the different workout machines there are and how diverse the gym is

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★ 5

I have been going to crunch for about a year or so and I like it a lot. Any the Zumba instructor is amazing I left another gym to follow her. I really like the HIIT classes Austin is amazing! I have a bad shoulder and can’t do everything due to it but he always finds a way to change things for me to incorporate them into the class! I wish my schedule would line up more so I can take the classes more. Thank you for being a gym where anyone can be there and not be judged!

Source: Google

★ 5

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★ 1

Looked like a good gym to go to. But after 3 weeks and 4 different trips up there to just try and get in the system AFTER I paid and I kept getting a run around and a manager is never available to talk to. If you like headaches go here if you don't I highly recommend going somewhere else

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★ 4

Decent gym if you're on a budget.

They won't let you deadlift wearing only socks. (Not super uncommon amongst commercial gyms, just non-sensical.)

Overall I enjoyed my experience as a member for around 9 months.

Decided to join Lifetime instead. Better hrs. Amazing locker rooms. No need to bring your own lock. Basketball, racquetball, tennis courts, etc. Steamroom! Clean towels. Only downside is no tanning beds like Crunch. Membership at Lifetime is $99.99/month. Crunch was about $32/month.

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★ 4

I like their fitness classes. Nice staff and good rates! I would give a 5 star, but their hottub is consistently shut down for various reasons. Kinda a bummer as the hottun is one of our highlights at Crunch

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★ 5

Good facility lots of machines. Front desk personnel are great, and Rachel has been super helpful!

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★ 5

Jenn R is an awesome instructor!

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★ 5

Cody helped me recover from injuries, I am feeling strong again. Thanks.

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★ 5

Rachel and Jason always have a smile in the morning

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★ 5

I go to Nita yoga classes. She is the best!

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★ 5

I just really love going to Crunch Fitness. I have my (Alex-Trainer) routine that I do for one hour and I feel so good when I have completed everything.
Shout out to Austin for being such a consistent greeter!

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★ 5

Ashley held an awesome class tonight !

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★ 5

Class was fun this morning I think the instructor was lexi

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★ 4

It is very busy, even in the mornings. the price is unbeatable. for the quality of the equipment, it is a very cheap membership.

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★ 5

Great pool for swimming laps and they are really keeping it clean these days which is appreciated. Alex never fails to be helpful.

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★ 5

Awesome Gym. Classes are a blast

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★ 3

Machines always broken. Staff stare blankly at you when you ask for assistance or report a problem. Totally unhelpful.

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★ 5

Alex's class is high energy!

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★ 5

Came in to find out about membership. Nice staff, easy tour. No pressure, took about 10 minutes. Lots of floor equipment. Clean locker room. Pool was good temp for lap swimming. 3day free trial after tour. Seems like a very good value.

Went in for free fitness evaluation after joining. They show you how to use the equipment No pressure, good information and screening tools. You can use what they tell you or just do your own thing or upgrade. Very helpful if you are just getting started. Bianca the personal trainer who helped me was kind and generous with her time.

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★ 5

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★ 5

Rachel was very friendly, knowledgeable and helpful in showing me around today. I am excited to get started with my new membership!

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★ 4

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★ 5

I love the Thursday night HIIT class with Kahler. He is so motivating and makes sure you have good form to get the most out of your workout!

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★ 5

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★ 5

Austin at the front desk is very knowledgeable person and has a great personality as well as very helpful

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★ 5

Tonight was my first time visiting Crunch Fitness and I was very impressed. I used to go to this location when it was Xperience and even before that when it was Gold’s. I will say the way the layout is and the equipment was amazing. I may even think about switching from Lifetime to here soon! Thanks for letting me check it out with the free day pass!

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★ 5

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★ 3

This Gym has about 3 months with leg extension machine broken why it takes so long to fix a simple machine?

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★ 5

Kevin

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★ 5

The classes are great. You get to know the people in your classes when you go on a regular basis. They become your friends and hold you accountable for showing up! Love it! Erin rocks at Hitt and demolish. She gets to know you as a person. Pick’s u up when you’re down and pushes you to do more. Really enjoy her classes.

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★ 5

JT is the best.

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★ 5

Wonderful to have So you think you can't dance back! Kari did well - no judgement - good equipment-

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★ 5

The team member was very helpful and friendly.

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★ 5

I came from out of town. The gym is nice. I got my pump in.

The lockers need to be cleaned. Every single one is dirty.

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★ 5

Jason was very helpful in getting me signed up!!

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★ 5

Temperature in pool was perfect!

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★ 5

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★ 1

You need to clean the debris from the bottom of the pool!! It looks like there are two condoms on the lap lane deep end!

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★ 5

Great place. Lots of cardio, machines, free weights, and HIIT area.

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★ 5

Angela N is the best!

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★ 5

Great classes and staff. The childcare offered is wonderful!

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★ 5

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★ 5

Rachel is super helpful with any questions and her hospitality! Starts the day right!!!

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★ 5

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★ 5

Friendly, clean, a lot of equipment to choose from

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★ 4

I've been going to this gym for about a year and a half. I love going to the classes. The instructors are great. However, the place could be cleaner. The floors in all areas of the gym are frequently dirty. The spin class bikes sometimes don't have working screens. During the summer the class rooms were ridiculously hot. All of that said, it is a great value. I go to tons of the classes so it is well worth my money.

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★ 1

If it weren't for your pool I would likely go elsewhere. Today especially was very frustrating with the "subwoofer" NOISE! Quite often your choice of so called music is anything but motivating.

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★ 5

Very nice , clean Stuff are friendly

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★ 5

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★ 5

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★ 1

The ONLY leg extension machine you have in this location (Blaine) is broken all the time. Get a new one or a couple!

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★ 5

Rebecca is the best instructor! I am sorry Crunch is not doing more to keep her teaching. Bad move Crunch Fitness

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★ 5

Love taking classes with Angela! She does a fun and sweaty workout on Saturday mornings and then you can enjoy the rest of your weekend!

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★ 5

I am so glad I joined Crunch Blaine a year ago. Personal training sessions with Colin have helped me in so many ways. He gives me great workout plans using various equipment, knows when I need an extra push, understands me and is 100% encouraging me on my journey to becoming strong and healthy. Colin always explains the exercises, makes sure form is correct and is always willing to answer my questions. Because of Colin’s help before my hip replacement my recovery was amazing. I couldn’t ask for a better trainer and friend to help me!!

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★ 5

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★ 5

Great spin class! Very exciting and the instructor is super encouraging and fun. Thank you!

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★ 5

Rachel rocks

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★ 5

The staff is always greeting you as you walk in and out of the gym! They keep up on the cleanliness as well. Overall decent place! I’m glad they added the additional squat racks and extra workout equipment awhile back. There’s limited space for stretching, but there’s always a few spots to stretch if needed.

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★ 5

Austin’s TRX class is great!

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★ 5

Crunch provides a clean, fun atmosphere where you can work on accomplishing your fitness goals. Austin provides great training sessions. Rachel and Jason are wonderful front desk staff. They are welcoming and make everyone feel like they belong at Crunch.

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★ 2

Too many young,inconsiderate people here lately. Need a dress code. No crocks/ sandals and pajama pants. It’s a gym not your living room.

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★ 5

Spin class today with Angela. She is a great instructor and it was a good workout.

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★ 5

I’ve been training with Alex Pavlov for a bit now and it’s been very helpful. The gym can be daunting in some areas - free weights aren’t my specialty - but having a trainer has made me much more comfortable in all the spaces the gym has.

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★ 5

Thank you for fixing the water leak. Also the showers are cleaner! Rachel did a great job power washing showers. Pool has been perfect!

Rachel also wished me a Happy Birthday in July as I walked into Crunch. How sweet was that!

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★ 5

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★ 5

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★ 5

Everyone is super friendly. The gym and locker rooms always clean.

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★ 5

Great gym at a great price please don’t sign up it’s busy enough and so damn good

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★ 5

Went there to start going to the gym and ended up stayin because of the personal training. Kahler is very knowledgeable and makes sure I’m doing every exercise right. Most important he makes sure I’m pushing myself on every exercise I do and not trying to take the easy way out. I now don’t fear going to the gym like I now see it as I get to go to the gym, and try to beat my set from the previous workout.

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★ 5

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★ 5

JT rocks. 10/10 gym and staff.

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★ 5

Angela is the best, super knowledgeable and encouraging 😊

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★ 5

Great experience here. Clean gym and good equipment. Shoutout to Torrey for helping with my registration.

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★ 2

Men Bathroom and locker room are always dirty. Suana and hot tub have been non operational for over a month.

I hope management pays attention and fix these minor problems to provide better experience for the members.

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★ 5

Good

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★ 4

Rachel did an awesome job of cleaning out the ladies showers. It’s good to see the pool has been clear for over a week. And I’m glad the hot tub was fixed. No figure out how to keep the people coming out of the sauna and going directly into the pool or the hot tub when they don’t shower.

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★ 5

Austin at the front desk was so helpful getting everything set up for me!

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