★ 5

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★ 1

As you can see in the pictures, the disrepair didn’t happen over night, and only one of the machines has been addressed, with duct tape, which is now ripped.

Duct tape, really?

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★ 2

I'm not sure who's to blame, but this place is ridiculously crowded. It's so aggravating because the Oakdale location was less than a mile from my house, and now that it's permanently closed, this is the closest option. It's not a bad facility, but my after-work workout takes twice as long because there are 2 squat racks, and the people on them take their sweet time. For the number of members, 2 racks is unacceptable. I shouldn't have to stand around for 30 minutes for a squat rack to open up. Less cardio machines, more squat racks!

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★ 1

Not a safe place to workout. Look elsewhere to prioritize peace. In 12 years as a gym-goer, (the last 2 years in civilian gyms) I have never felt I needed to leave the property or be physically assaulted by a member.

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★ 4

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★ 3

Not All La Fitness are created equal ok for workout lets keep the pool and whirlpool open at the same time for a change

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★ 5

Just moved to Minnesota and was looking for a new gym. Was a little doubtful about coming here. Was ready to cancel my membership but I decided to give it a shot. I am very please with this gym.

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★ 5

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★ 5

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★ 5

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★ 1

Called ahead and was told I could take a quick lap around the gym since I’m a member at another LA Fitness. Showed up and was greeted by the front desk guy, who apparently moonlights as head of security for the Pentagon. He shut it down with zero explanation, refused to give his name, and wouldn’t let me speak to anyone above him. Truly inspiring customer service. It felt more like dealing with mall security than a fitness club. If this is how they welcome members, I’ll stick to my regular location—where the staff actually know how to talk to people.

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★ 1

Signed up just to later find out gym is closing. After closing of the Oakdale location, figured I would give Maplewood a try! No, its crowded and despite of shifting my work out and join classes during those time not the best experience! Annual fee to maintain premises and such but not assist in customer service. Asked for a Manager seems that Adonis is not willing to take a complain and dosent give much of a helpful attitude.

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★ 1

I have a spine injury so normal workout is hard on me. So I relied on the pool as it has less pain inflicted on my back. The problem with this location is the pool is constantly getting closed almost every other day. Sometime will be closed for few days. At one point they had it closed for a month for repair. So whatever repairs they attempted didn’t work at all. Once in awhile when it is close for 2 days or more; I sometimes will ask front desk when it will be open again they either don’t have an answer most the time. Else they will say “maybe tomorrow hopefully.”

So if you want to be able to swim at this location on a regular schedule. That won’t happen till they fix or replace whatever causing the problem.

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★ 1

Los baños de mujeres siempre sucios y la alberca la cierran con frecuencia es agosto 2025 y ya tiene 3 días cerrada, me parece que si se paga es para que esté siempre abierta

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★ 5

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★ 4

Great place to workout/have great AC/great staffs

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★ 2

The women’s showers are filthy! Big hairballs in all the showers, dirty bandages, and toilet paper. I go right at opening and they have not been cleaned. I wonder if they are ever sanitized? They also smell.

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★ 1

Overcrowded at all times, dirty and poor quality equipment. Choose another gym, save yourself the headache.

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★ 5

Have went here over a year, lots of good fitness equipment and good service.

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★ 5

Awesome Gym 🏋️‍♂️

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★ 4

Pretty nice place.

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★ 5

I enrolled in the gym today and received exceptional assistance from Kendrick. His openness and helpfulness were invaluable in familiarizing me with the facility and taking advantage of current promotions. His dedication to customer service was truly outstanding. Thank you, Kendrick.

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★ 5

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★ 5

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★ 1

So, so angry. First they close the Oakdale club which was great, so we started going to Maplewood MN which is okay despite the smaller pool. We go for the pool and water aerobics Tues, Thurs, And Sat. mornings. Went Sat and the pool was closed for apparently maintenance. I asked the club MNGR when it would be opened, he said he didn't know, maybe Tues. Well it's Tuesday, still no pool and no one there knows when the pool will be opened again. I told the girl I talked to, who doesn't know anything to have the MNGR Adonnis call me. No call. I also told her, we pay for the membership to swim, period, and I may as well end my membership. She didn't seem to care one way or the other. I'm telling you, this is a heck of a way to run a business!

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★ 1

Way to busy Suna was full 3 people waiting to get in, hot tub was full, its a joke don't join

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★ 5

I love LA Fitness in Maplewood, MN, and I love that Google shows its busy times but it would be so cool if you could show busy swimming pool times separately from the general gym busy times!

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★ 5

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★ 4

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★ 2

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★ 5

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★ 2

Dirty

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★ 4

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★ 5

Love this location! Clean usually not too busy and. Amenities are operating more than not!

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★ 5

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★ 2

It’s too busy most of the time. Since the one in Oakdale closed, this gym is crowded. It’s hard to get on some machines. Too many people sitting on machines on their phones. I’ve never been able to use any cable machine or the Smith machine. Management needs to monitor it or make some rules so people can get their workout done. Sometimes there anre 3 behind the desk doing nothing. It’s also too hot and there aren’t any fans.

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★ 5

Great gym

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★ 5

Definitely one of most clean one that u had seen so far and customer service is awesome 👌 👏

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★ 1

Hard to cancel membership process, and generally the least customer friendly gym I've ever experienced.

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★ 1

Customer service guy Adonis was extremely unhelpful would not give me supervisor‘s information that was above him and took his manager position as authority. I was able to get help from another gentleman that worked in membership and he was very great very resourceful. I think they may need to change positions or he might need some more Training.

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★ 1

The customer service guy who sits at the front was more like a security guard not a customer service representative. I simply asked for somebody I could speak to that was above him and he wouldn’t give me the information not only that he wouldn’t even give me his name I wanted to talk to somebody because one of their other Associates mishawn were sending me nude pictures. Not only that used my credit card that was on file for fraud. He was eventually fired, but I was trying to talk to the regional manager in regards to this

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★ 5

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★ 5

Great experience every time

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★ 5

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★ 2

Very overcrowded gym especially in 6-8pm range....you will be waiting to use most machines or benches. Lots of people standing around. They should have never closed Oakdale gym as it caused extreme over crowding ...

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★ 5

It's such a beautiful place to be able to get the most popular vote for me to get fit

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★ 5

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★ 1

This place is shady. They shut down the Oakdale location and didn’t email me or notify me in anyway. They also continue to charge my card for a membership at a location that’s closed.

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★ 5

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★ 5

Great

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★ 3

Coming from Oakdale LA Fitness which recently shut down; This LA Fitness is nice, but not as much as the others I've been to.

For starters, there are only 2 free weight squat racks which are usually taken for squats, deadlifts, shrugs, etc. There should be at least 3, especially with the new traffic coming in from the gyms that have shut down.

Second, there is no standing Calf Raise, which is only a minor inconvenience but still throws me off a bit.

Lastly, there no elevated platforms for step-ups. There are jump platforms but they are a bit cushioned so you can't stand or step onto the ledge.

Overall, the gym is comfy and has nice equipment, but it's missing some. The lighting is a bit dim but the music is decent and the staff are friendly.

The price will always make it more worth going to LA Fitness over Lifetime, but I'd put this gym at a similar level to Xperience Fitness. I hope to see some new equipment put in soon; at the very least, another free weight squat rack.

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★ 1

Why Aged people walk naked in restroom area ?Grow up people, do you walk naked in your house in front of your grand children.

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★ 5

Been at la fitness since it opened great place to train

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★ 5

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★ 5

Гоё гоё

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★ 4

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★ 1

They always open late on Sunday and Saturday.... says open at 8am but never on time ,,,,, I think management need to do something on it..... people are coming for some planning not just like ur employees anytime....wasting lot of time .... we pay for $45 per month......really suck...

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★ 2

Absolutely disappointed with this location. Came here this morning and it's well over 25 min after 8 am. Not open. Can't get a reach of anyone.

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★ 5

Very clean . People respecting the rules

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★ 5

Nice and clean place

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★ 1

I recently visited this gym and I was extremely disappointed with the condition of their basketball court. The floor was noticeably dirty with sweats, hairs, and gum. It had not been mopped, which created a very slippery and unsafe playing environment. Additionally, the air conditioning was not turned up, despite the room being uncomfortably humid. This combination of factors created serious tripping hazards and made the experience unenjoyable. For the safety and comfort of their members, Maplewood La fitness needs to prioritize cleanliness and proper ventilation. Until they address these issues, I cannot recommend this gym to anyone.

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★ 5

Best gym around town everyone is really nice and the workers here are the best!!!

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★ 5

One of my favorite gyms, to exercise & stay healthy to visit

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★ 1

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★ 1

Wanted to restart membership but too busy to help me so went to the Y

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★ 5

One of my Favorite LA's between East Coast and MN. Still best one 05-20-24

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★ 4

Its usually pretty crowded the later in the day it gets.

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★ 5

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★ 4

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★ 1

The recipient said that I needed to be 14 to go to the gym (while accompanied by a parent or legal guardian) even though THE RULE SAYS 13

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★ 3

Someone’s got to do something about people at the basketball court. They’re insanely loud and careless. This is not acceptable and someone is going to get hurt. Everything else is good. The service is getting better and cleaner.

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★ 5

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★ 5

Love this gym, very clean, tons of equipment, free weights and a large work out area. There is also a women's sauna in the locker room.

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★ 1

the plac eis dirty as trash. Never clean. The shower heads have no water pressure for years but they would not spend the money and replace them. CHEAP !!!

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★ 1

From the last time I visited probably 2 months ago. The sauna room has not been cleaned as there is still dirt. Mens locker room is out of soap today.

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★ 4

It's good. It has what's needed. My complaint with LA in general is the hours. They close the Roseville location so that pushes all their clientele to New Brighton or Maplewood. Traffic picked up and it would be nice if hours were earlier and later on the weekends.

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★ 5

Just joined and so far really liking this gym! Not too busy, lots of equipment to use and staff is friendly. Worked with Shawn on a personal training session and he was very informational and helpful!

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★ 4

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★ 3

I went this morning right when it opened at 8am. I was a little disappointed to walk in and see if was not clean. There were wipes and water bottles everywhere. The floor on the squat rack was super dirty, weights and equipment were scattered everywhere. Both of the rowing machines are broken as well. I like the overall size of the facility and most equipment but sad about the cleanliness.

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★ 4

Really friendly atmosphere. Everyone seems welcoming and focuses on their own workout. Great vibes.

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★ 5

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★ 4

It's good, one of my favorite locations. If only there were two more squat racks, or two more deadlift platforms. It is definitely the cleanest one thanks to Adam M. (Who deserves a raise).

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★ 5

Great place to unleash some stress

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★ 5

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★ 5

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★ 1

Rarely opens on time on weekends. I waited till 8:15 am and no one showed up to open the gym. This has been going on for years. The manager should be there if no one shows up.

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★ 4

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★ 2

Locker rooms are smelly, staff are always pissy. Zumba instructor, Michelle R could use a bit more customer service trainning. 2 stars cause I get to workout...

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★ 3

This gym is in need for a equipment upgrade. The basketball court is a very obnoxious. The people who play just walk in and don't even scan most the time because their buddies are working the front desk. This gym would have great potential if you literally would get rid of that court. This isn't a YMCA to hang out with the bros. This is a iron gym to lift. Also it's 2023 let's get some new equipment please.

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★ 5

Kendrick is one of the best! Great customer service skills and very easy to talk to. It feels good to go to a gym with great staff.

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★ 5

I just joined today. The facility is amazing, and Kendrick was awesome to work with.

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★ 5

La Fitness is a great club to join if you are looking to get into top shape or just looking to relax in the sauna or spa. The club has amazing staff willing and ready to help you at any given moment from great team leaders to terrific personal trainers.

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★ 5

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★ 5

Kendrick’s amazing! He’s so sweet & well mannered and helpful! He helped me with my membership & guide me through the whole thing! We need more of him cause he made it this process a whole breeze!! Thank you!

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★ 4

This location has the hottest sauna temperature out of all the L.A fitness locations in Minnesota. Very Fun to explore new moves to perform while exercising here when it's packed & busy. Tarik was Very Helpful, friendly providing a Knowledgeable & Fun complementary fitness assessment. Will come back for more

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★ 4

Decent for the 30$ a month I pay. Only have TWO squat racks which is absurd as of July 2023. They used to have 4 squat racks which was nice but after some "renovations" now it's only 2. Its at least a 30 minute wait to use, at LEAST. I've waited as long as an hour and a half on busy days to get a turn. Besides that all gym goers are friendly and the jacuzzi is nice.

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★ 1

The most ghetto place in Minnesota. Staff let’s random people walk in and use bolt cutters to cut off members’ locks off lockers and steal cash. The employees let their friends just walk-in in (who are not members) and run wild destroying the club. Then say there is nothing they can do about the theft. A lot of lazy, unprofessional employees at this location. I would not join this club. There are plenty of other places to join. 0/10 here. Very very ghetto. Employees are there to collect a paycheck and not do anything else. Can’t even trust your stuff in the locker room even when a lock is on it. The staff will laugh in your face when you try to ask if there is something they can do. They don’t care about the club at all. There is no employee monitoring who comes in. Not a good way to run a business. Customer service is nonexistent.

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★ 1

Your locker WILL get broken into. The gym does nothing to deter thieves. They will tell you that they can't do anything about it. Pathetic

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★ 3

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★ 5

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★ 4

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★ 1

Trash gym throws away your property or the janitors just steal it one or the other

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★ 5

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★ 4

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★ 4

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★ 4

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★ 3

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★ 5

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★ 5

Excellent Fitness Club! Outstanding and friendly workers! Great experience! Fun! My family and I love this place!

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★ 2

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★ 5

This has been a great gym to go to for the last 9-10 years or so, since theyve opened. I always go early in the morning, and the staff and trainers are friendly (shout out to Alex the Trainer, hes the best), the equiptment is clean and maintained, and theres plenty of machines to work out on. Ive heard it can get bad in the evenings, overly crowded with rowdy clientele, pushy salespeople, etc. Just make sure you come before 10am or so, and youll love it!

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★ 5

I enjoy everything about the club from the affordability...the kind manager...the wide variety of equipment....and all the extra space to use rollers and stretch.
My life is better having joined

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★ 5

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★ 2

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★ 3

It's ok but it's the worst layout of any LA Fitness in the Twin Cities. There were barely enough squat racks and then they dropped one. If you want to squat or dead go elsewhere.

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★ 3

Not a bad place to work out just getting started my self but I enjoy my time there

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★ 2

Got bacterial infection in armpits. Dr said major cause of these large painful lumps is a bacterial infection from a dirty hot tub. This and the Oakdale la fitness are the only places I use the hot tub. Took 6 weeks for them to heal. My advice,if you need to... only use the hot tub after cleaning day. They post which day is cleaning day on a sign.

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★ 5

Clean, not crowded and everything you could want to work out.

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★ 5

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★ 5

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★ 5

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★ 5

Love this place

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★ 4

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★ 5

My "go-to" gym. I'm known there, it's like my "going out" time. Friendly people.

Except for the last two Sundays, I like to get there by 8:15 am....I have a busy day ahead of me, but Sunday, July 3rd they didn't have someone there to open at 8:00 am...they got there over a half an hour late. Ok, I get it, a holiday weekend, it happens. But then, this Sunday, July 10th, they didn't open until after 9:30 am. Maplewood

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★ 4

Sauna can be a lil cleaner...

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★ 5

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★ 5

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★ 4

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★ 5

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★ 5

Love this place. The people that work here is nice and fun

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★ 5

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★ 5

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★ 5

Really nice facility, good environment and atmosphere.

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★ 5

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★ 5

Super clean friendly staff

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★ 4

It's ok. Treadmills could be better. They will not go longer than 60 minutes.

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★ 1

How hard is it to open on time on a Saturday morning? Standing outside the door at 10 after 8. Not open. Parking lost 50% full with people waiting to get in. This is a joke.

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★ 5

LA Fitness at West Saint Paul is amazing. The employees has the best customer service and are professional and most important the place is clean and organize. I love to workout in this gym.

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★ 4

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★ 5

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★ 1

They do not open on right time , always late and lots of people are waiting outside in freezing weather .

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★ 1

This Sunday and several times previously, staff did not show up to open the club. Several of us sat in the parking lot for 30-45 minutes. This club needs new management.

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★ 4

First time I visited. It was fabulous 👌

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★ 3

Limpio y personal del gym muy amables

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★ 5

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★ 1

Was at the indoor gym last night and things were crazy. People were just randomly showing up to play volleyball and didn’t have memberships. That isn’t fair for those who are paying a membership fee to use the indoor gym. Please enforce a more strict rule or check for membership cards. It is unfair if 30 random people with no membership come in to play volleyball and being rude towards everyone else.

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★ 4

I wanna 5 star so bad... but I don't know If they are LA or Esporta? And are they ever going to be open 24/7

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★ 4

Great place. Clean gym

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★ 5

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★ 1

You can actually watch in real time the decline of this place as they have begun the rebranding to “Esporta”. All new staff that literally can’t be bothered to look up from the front desk to greet you. Things that have been broken that normally get repaired in fair time sit broken. Seemingly all of the staff are just here to collect a check and sit behind the desks up front. It’s a shame because the original staff were friendly and sociable. Maybe now I can finally justify the cost of Lifetime.

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★ 5

The front desk guy is very friendly. The Spanish cleaning lady does a great job. And Alex the trainer is a great guy )

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★ 5

Amazing service, recommended.

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★ 4

Its a gym with working equipment. Could use sanitization wipes as oppose to having people manually wet a paper towel to wipe down a machines. Overall its nothing spectacular but gets the job done.

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★ 4

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★ 4

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★ 4

Pool, sauna, hot tub, basketball court, cardio and multimachines. Free weights, but could very much improve when they are open/close.

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★ 4

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★ 5

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★ 5

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★ 5

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★ 5

No one does it better,they have all U need,and great customer service..

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★ 2

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★ 1

LA Fitness is the worst. At this particular location, the place is gross, classes constantly canceled last-minute (even before Covid) and they make you jump through a million unreasonable hoops just to cancel your membership. What a scam, it should be illegal. Even after going into the gym to cancel our membership we can't! I can get a better workout for free in my living room. I would never recommend this place to anyone, hopefully we are finally able to get rid of this membership and stop wasting our money here.

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★ 4

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★ 5

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★ 4

Decent place with everything you need. Warning to all members to lock your stuff, someone stole my sweatshirt or put it somewhere

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★ 5

👍👌

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★ 4

Very clean staff are good people

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★ 2

I showed up this morning at opening time to find out, once again, that no one was there to open the gym on time. This appears to be more common than it used to be. As this is the only time I can go, it limits my options. This used to be a much better place to work out. The staff are nice and helpful, but there is often no one there when it is to open, the TV stations to watch are much more limited and I don't see anyone sanitizing equipment between gymgoers (as best they can). The only other place nearby to work out is Planet Fitness, but that feels like going into a Prince nightclub and not the gym-going experience I want. I don't know why this place is not as good as it used to be, but it isn't.

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★ 1

This is my regular club, a member for several years. With COVID, I froze my membership for 10 months. After my vaccinations, I was so excited to go back and work out again, with a mask on. I stopped in last week and saw that several members had masks below their noses for a length of time. I asked about it and was reassured that they took the mandate very seriously, that they would talk with those members. Went back today to work out, in my short 30 minutes of working out, I saw one gentleman with his mask on his neck for at least 20 minutes, 5-6 people with masks below their noses, including a personal trainer. I was extremely frustrated and disappointed. I reported to the desk attendant and asked to keep my membership frozen, that I did not feel safe there and that they clearly did not respect the health of their members. Debating whether to give them one more chance or just cancel my membership.

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★ 5

LA Fitness has many machines to choose from plus a gym and a pool. My husband likes the weights and punching bag; I like the stair stepper and the treadmill. Watched the last day of the Masters Golf tournament while on the treadmill. Locker room is immaculate. Showers are roomy and very clean. Only downside is that due to Covid, the number of available lockers is very small so best to lock your valuables in the small lock boxes next to the main entrance.

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★ 5

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★ 5

Very clean. Everyone minds their business. Lots of machines and free weights to chose from.

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★ 5

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★ 1

I'd leave 0 stars if I could. This place has steadily been declining for years now. The mask "mandate", which is NOT a law, is not enforceable. Refusal to allow entry of persons with disabilities who are not able to wear restrictive facial coverings(to include ALL masks) is a direct violation of the ADA and quite possibly grounds for a lawsuit. The heavily reduced hours compared to other gyms and unavailable sauna and locker use, further dissuade any future business. This establishment needs to shut down permanently and get bought out by any other company who will reverse these ridiculous failed policies and bring back the droves of customers and staff that I've seen driven away over the years.

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★ 3

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★ 5

It's an awesome gym, and the people mind their own bodies.

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★ 3

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★ 5

Always friendly staff, and awesome people to workout with! 💪🏾

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★ 5

The best, huge selection of free weights, weight machines

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★ 2

Wanted to get a guest pass as we are new to the area looking for a gym. Steven the GM was the typical sales person asking us too many questions about our goals, the gym we previously went to etc, if we're planning onton competitions, more questions etc. I said that I want to continue lifting for strength training, that should be sufficient. He snapped at a member if she signed in, when she had just run to her car and had to come back in. It was rude and unprofessional. That's not how members should be treated. Gym layout is ok, locker rooms and sauna are great (can't use sauna per covid) gym was not as good as my previous gym I moved away from, this one does have adequate weights that increment in 2.5 pounds. My husband was so annoyed by the experience he said he did not want to finish his guest pass. When we wanted to leave, we had to retrieve our licences that we had to leave with Steven so we could workout. He was no where to be found and we waited almost 10 minutes for him to come back. The guy at the front desk was nice and tried to help us, but it wasn't his fault. It's not like they need collateral for me to workout, he just wanted to try to waste more of our time. I'm not into talking money right now anyway, I'm not making a decision today. I'm guessing if I don't find anything else, I'll have to be extremely cautious with this gym. They seem scummy.

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★ 5

Great Equipment clean gym. Great results

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★ 4

Great club. Membership rates very reasonable. Very knowledgeable staff at the Maplewood location. Some of the extra packages are a little high for the average person, but if you can find a way to do them it is well worth it.

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★ 5

First time. Love it. Quick and easy to set up and off I went to burn calories! Will definitely be coming back often

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★ 5

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★ 5

A good LA Fitness. Layout is standard. Have never had to wait very long if at all for a machine or bench. Is surrounded by every business imaginable including the maplewood mall. Which is an advantage when you need to get a lot of errands in.

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★ 1

Love the gym but staff are rude

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★ 5

I miss this gym so much, I hope this whole thing blows over and I can get back to regain the gains, I have lost at least 15 lbs muscle due to the obnoxious virus, Once this place opens back up again, I am going to hug every piece of equipment, (Just please don't kick me out) Haha

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★ 1

This people are scammers. They charge different people different prices. Make sure to get all the terms and conditions and read all of it and get a copy, if You are becoming their member.

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★ 5

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★ 5

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★ 5

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★ 2

Great place! Stuff members not politely enough, especially the guy from front desk!!
2/25/20 2:30pm

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★ 2

There is better out there. The staff in the morning are doing nothing more than taking up space. Not friendly.
Equipment is decent, though some items are in need of repair.

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★ 5

We love LA Fitness! There's something for everyone and the staff are very friendly. It's either being cleaned or well kept everytime we go. Love my personal trainer, Tracey, the variety of classes, open hours, and many locations. Best gym we have been a part of and will keep going.

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★ 1

They use a predatory contract. They purposely make it hard to cancel. They make you pay for two months upfront and don't let you use them when you cancle payment. The gym is nice but xperience fitness is even nicer and is a much better value. Planet fitness is a good gym for the money too.

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★ 4

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★ 3

3 stars.. Good luck getting a squat rack if you go from the hours 3 - 7.... They have 3 squat racks I feel like they should have more with how busy this gym gets at after work hours. Other than that its decent. Please LA if you read this get a few more squat racks otherwise im going to have to switch gyms.

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★ 2

Pool is very dirty. Pool's walls and floor is slippery from Algae. The spa could be the same. There was 1 member who was in the pool and spa shaving his face (using a razor), disgusting! Parking lot not plowed, ice is very thick and slippery. Per front desk staff " we are only responsible of the sidewalk. We dont do parking lot" when I told her that it is very unsafe.

Source: Google

★ 4

Friendly staff and clean facility.

Source: Google