★ 5

I have been going to orange theory since the winter of 2025 and my A1C has lowered from 8.5 to 7.0 and have lost inches and at least 7 pounds. It has really changed my health though I started going 3 days a week now I try to reach 4 to 5 days a week or more depending on what is going on in life. Thank you coaches for guiding me in this new way of life.

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★ 5

Love this studio! The coaches and staff are fantastic!

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★ 5

Coaches are great and the workouts are effective!

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★ 5

Orangetheory Fitness is an incredible workout experience that combines heart-rate-based interval training with excellent coaching support. Each class features a mix of treadmill running, rowing, and strength training, catering to all fitness levels. The heart-rate monitoring adds a personal touch, helping you track your progress and push your limits. If you're looking for an energizing environment that keeps you accountable and engaged, Orangetheory is the perfect fit!

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★ 5

I've tried a lot of different gyms over the years and I am loving OT Richfield. The coaches and SAs are friendly and supportive, the classes are challenging and always changing (you won't get bored) and there are tons of different class times available to fit varied schedules. I dont feel judged here (even when I have to cancel late 🙄), only supported and encouraged to keep coming back, take it at my own pace, and focus on my wins. I'm feeling stronger than I ever have and better about myself too.

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★ 5

Claire is an awesome coach! I Love to come in and get a good workout and know that I’m giving it my all! 💪

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★ 5

Such a welcoming and fun environment. Coaches are really encouraging and positive. Other members are super friendly and supportive. A great place to start or continue your fitness journey!

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★ 5

I love orange theory & special shout out to coach Doug - he rocks!!!

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★ 5

Love OTF and all their coaches but specially, couch Doug. The excitement and effort he brings to every class is really inspiring and motivating. Keep on rockin!

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★ 5

OTF Richfield was recommended to me by a friend and I've loved it since day one. Everyone there, coaches and clients, are so kind, friendly, and welcoming. I love that the workouts are preplanned so I don't have to make any choices other than showing up. I look forward to my time there each workout and always leave happy. If you are looking for a no choices workout, with great community, look no further than OTF Richfield.

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★ 5

I absolutely LOVE this place. He coaches, the workouts, the sense of community, the energy. It’s the best part of my day!

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★ 5

Coach Lexi is the best. I love the empowerment, and music in class! I recommend OTF 10000%!!!!

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★ 5

I enjoy going to Orangetheory Fitness in Richfield. The staff is friendly, and I always have productive workout sessions. Although my primary studio is in Brooklyn Park, my work is in Edina. I like getting my work done during my lunch break. Usually, my main studio is closed when I get home in the evenings. I initially started attending sessions in Edina, subsequently explored the Richfield location, and found it highly satisfactory. The inclusive environment, exceptional customer service, and proficient instructors fostered a strong sense of belonging within the community.

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★ 5

The high energy of the classes and welcoming environment make coming here so much fun!

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★ 3

Doug is a great coach!

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★ 4

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★ 5

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★ 5

Love the classes! Seeing progress. Efficient workout with friendly people & supportive coaches!

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★ 5

Absolutely love my work outs at Orange Theory. The atmosphere is amazing for people regardless of where they are on their fitness journey. I literally feel like I have a personal trainer!

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★ 5

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★ 5

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★ 5

I look forward to going. Great trainers, great work outs. Highly recommend.

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★ 5

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★ 5

Great instructors, effective, no nonsense workouts, and we’re cooking. Solid location with diverse range of ages and abilities. Manager here is on top of their business too.

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★ 5

Great environment, helpful and attentive trainers and staff.

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★ 5

OTF is the only gym where I want to go back to again and again. The workouts are challenging, the staff are welcoming, & I see real results!!

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★ 5

Variety, challenging, awesome coaches and staff, clean!

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★ 5

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★ 5

My Orangetheory Fitness session was truly exceptional. The coaches' fantastic motivational skills and expert guidance kept me engaged and on track throughout the entire workout. The dynamic exercises challenged me in the best way, leaving me energized and accomplished. Eagerly anticipating my next visit!

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★ 5

My friend introduced me and I took my first class free. I’ve been hooked since. I like the flexibility of being able to take classes at other studios and the price is pretty good. I love the instructors at my home studio, they always make me feel welcome

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★ 5

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★ 5

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★ 5

My orange theory classes with Francy fit my schedule and kick my butt. I love that the class is broken up which keeps the work out fresh for me and the playlist have been a hit. Excited to continue attending!

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★ 5

I've always loved Orange Theory! I've tried several group workout facilities and I keep coming back to OTF. Nothing beats the quality of workouts, the performance monitoring system, the energizing coaches, and the motivating music and energy. Would highly recommend it to anyone of all fitness levels.

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★ 5

The workout changes everyday and you also get signature workouts, which is a great way to see your growth over time! Orangetheory makes it easy for me to show up and do as they say, which is one of the many perks. The coaches are positive and motivating, they create a great atmosphere to show up for yourself.

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★ 5

My favorite place to go 5 days a week!

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★ 5

Love otf Richfield! Such a positive and welcoming atmosphere. I've been going for about a year and really notice a difference in my strength and endurance

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★ 5

Love the energy from the coaches, 🎶 is awesome & sense of community keeps me coming back for more! ❤️ the #otfrichfield

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★ 5

Orangetheory Richfield is so wonderful.
The coaches here are amazing. I show up and know I’ll have a great workout . I feel better after each workout! They inspire me to work harder. Thanks OT!

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★ 5

Great staff and the workouts rock! Love the coaches and friends made that make showing up FuN!

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★ 5

Great workout and motivating atmosphere. Love the Run Row and Weight combo. Coaches make the difference-super supportive and knowledgeable, and adapt to evolving goals.

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★ 5

I love OTF Richfield. The coaches create an environment that drive you to push yourself to be successful. They motivate and educate to help you build muscle, burn fat, and have fun doing it. I’m amazing on how much I’ve improved in my paces on the tread, form on the rower, and strength on the weight floor. OTF has become the thing I look forward to everyday!

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★ 5

Love OTF Richfield! That staff make working out so much fun and it’s a great and supportive community.

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★ 5

The staff and coaches are always friendly and eager to help me reach my goals! The workouts are both challenging and fun, and they switch everyday so you don’t get bored. It is truly a great workout that can be modified to any fitness level!

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★ 5

I was so intimidated at first, but this could not be a more supportive environment. Everyone is so genuinely nice. Bridget and John are great coaches, and Randy helps me correct my form in almost every class. Try it out, you will see why people are so into it!

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★ 5

I really like how the workouts vary enough to keep me interested and coming back. I also like the class times that are offered, the class length and the coaches. Also, the space, while small, is clean, fresh and bright. It's been a great overall experience!

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★ 5

duh

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★ 5

Great coaches and staff, fun atmosphere!

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★ 5

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★ 5

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★ 4

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★ 5

OrangeTheory life-changing experience.. this particular location so much friendly environment and amazing staff

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★ 5

Adaptable and varied workouts.

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★ 5

Workout is so FUN and effective. Each workout is different so I don’t get board. Coaches and front staff are all amazing. The addition of the screens on the rowers last year has made the experience even better! Studio is always clean. Only downside would be the cost but honestly this is a good medium between a budget gym and a personal trainer & results are effective.

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★ 5

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★ 5

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★ 5

So glad I joined OTF Richfield! Always a great workout in a great positive environment and the coaches are wonderful!

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★ 5

Great, knowledgeable coaches - Always challenging, never the same workout.

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★ 5

Love this place, all the people motivating through the challenging but doable workouts!

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★ 5

Yay!!!!

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★ 5

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★ 5

Love this place and the workouts! Great community, supportive staff and all the coaches are so encouraging!

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★ 5

Great workout and wonderful staff!

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★ 5

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★ 1

Overall the coaches, staff and facilities are great, but my issue is with communication (lack there of) from the Richfield location specifically. This summer I put my account on hold for $15 a month instead of canceling my membership while traveling and being extremely busy for both work and personal trips. I was told at that time that I could stay on hold indefinitely and just to let them know when I wanted to come back off. At that time I listed start of November. on 9/3 I get charged the $15 like normal. On 9/3 I also got an email letting my know my classes would resume on 9/8. I called in on 9/5 to try to extend my hold due to work travel and a shoulder injury and was told I would have to provide a doctors note before extending my hold (You can't get a doctors appointment that fast) so I tried asking just through the first couple weeks of October so I could get the doctors note. I was told the studio manager would call me. I heard nothing. I called in again twice and texted on 9/7 but with no call backs or responses, I emailed asking them to just cancel my membership since this was a hassle. Still nothing. So on 9/19 I got charged a full $170 for unlimited membership - NOT what I wanted and not on the timeline that I should have been charged anyway. I texted in and was told they would investigate and I would get a call. Still no response. Finally, I called in again this monday on 9/26 and spoke with the assistant manager, was told the manager would call, now, two days later, still nothing. No call. No email response. No confirmation of cancelation or discussion on pricing. No text.

All this to say, if you are going to sign up for orange theory, do it at any of the other locations and hope they are better at responding. You cannot be on hold more than 2 months at a time apparently (I would have cancelled instead of going on hold had they told me this) AND if you do cancel, they will still charge you for a full month, despite the fact that I paid out the full month before going on hold already.

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★ 5

Awesome place to work out!

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★ 1

I have not had a bad experience until last week. I had foot surgery in Jan this year unfortunately, it did not heal as well as estimated. I called 3 times on different days, one text and one email to ask if someone can get back to me to discuss possible extend my membership freeze or perhaps cancellation and no one follows up. So I went into the shop in person to do the cancellation and was told I would be charged for this month and next month even I have not once attended any classes since my surgery. I asked why no one cared to follow up with me, the excuse I got was some how either the system was not working to relay the messages. I could understand that ; however after 3 calls to 3 different attendants, one email to the manager and one text, no one got the message?! It seemed it would take a whole lot of coincidences to make that possible. The customer service was so great last year- either text or phone calls, I received replies right away. Not anymore. I don’t think I would go back to Richfield location.

Update - change the rating from 3 to 1. I sent an email to the region manger as requested in responding to their reply. Guess what, I have not heard from the regional manager either. I guess they were just pretend they cared. Please be prepared to deal with the hassle if you ever want to cancel your membership - you will have to be there in person to cancel, you will not get any response if you want to do it by phone or email

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★ 5

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★ 3

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★ 5

It’s a great mix of cardio and strength training. I love that there’s a treadmill rower and weights.

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★ 1

Great gym, but I canceled my membership two years ago. All of a sudden, two months in a row I've had to dispute the charges with the bank because they continue to fraudulently charge my account.

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★ 5

Great workouts, always leave sweaty

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★ 5

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★ 1

After several conversations with Orange Theory, it is clear to me that they don't care about their clients. I noticed an unauthorized charge of $95.70 on May 21st on my credit card. The last class I took with them was in Dec 2020 (my membership has been on freeze since then) so I was shocked to see that my card was charged after a year and a half. After making multiple phone calls to the studio, I was finally able to get through to the manager who REFUSED to refund the amount. They simply 'unfroze' my membership without my consent. When I told them I can't workout anymore because of knee issues, they said I'd still owe them a month's fee whether I use the classes or not and that I agreed to it while signing up. I tried to reason that I am physically unable to use the classes but they coldly stated that "it's policy and they can't do anything about it." Their complete lack of empathy is extremely disappointing. All they care about is getting the last $ out of you.

Back story: I wanted to cancel my membership in 2020 because I had to leave the country and didn't know if/when I'd return. The staff ensured me that I didn't need to cancel my membership and that they'd put my account on 'freeze' until I was able to join back. They also gave me the option to 'transfer' the unused classes to my fiance. When my fiance went to the studio to redeem my classes, he was told that's not an option and that only I could use them. I felt cheated and disrespected when the studio manager simply said, "there's no proof of that conversation and OTF keeps a record of everything." Is the implication here that I'm lying?

So in the end: my finace (now husband) couldn't use the classes, I can't use them because of my health issues, and I've lost a hundred dollars which is a lot for someone who's also unemployed. Thanks for nothing, OTF. Never coming back. And neither are my friends and family!

Source: Google

★ 5

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★ 5

My 6 month anniversary will be coming up on the 6th and this has been the best 6 months of my life I’ve never felt healthier. The staff here is elite the coaches are really passionate about their job and dedicated to helping you over achieve your goals and really get to know you. The front staff are amazing if it wasn’t for bris consistency I would’ve never found the right time to start. It’s always clean and the playlists are pretty cool. Orange theory is my happy place and I’m so grateful to everyone here and the community there everyone’s so friendly and I can see and feel the difference! Definitely worth it!

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★ 5

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★ 5

I love that OTF is a total body workout and everyday is different. The coaches make it fun and the front/studio staff are welcoming the moment you walk in the door.

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★ 5

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★ 5

I've been to OT twice in Richfield, so far i like it. The studio and common areas are clean. The staff is friendly. The workout is pretty great too, i've never burned that many calories in an hour. I look forward to seeing how far i can push myself. And a change up from my current work out routine.

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★ 5

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★ 5

Overall great workout! Loved the energy, and it pushed me out of my comfort zone in the best way! Amazing all over body workout!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Orange Theory is not the typical gym and that's a good thing! Their program is based on clear science, the theory makes sense, and they have many classes available throughout the whole day. The groups are smaller and full of energy. The environment is positive and joyful. My 1st Coach, Ashley, was all kindness, patience, and supported me with all the details I needed. I highly recommend OT Richfield!

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★ 5

Loved the workout session! It was short but very effective. The instructor was helpful and the workouts were simple to do which made it easier to follow along. Overall, definitely recommend & looking forward to future sessions!

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★ 5

Orange Theory Richfield is such a nurturing community. The coaches, staff, and members are incredibly welcoming and help you challenge yourself mentally and physically. The workouts are always different, working a variety of areas of the body. Throughout this pandemic, they have always had the health and safety of everyone as a top priority. I feel safe while I'm there. I started at Orange Theory Richfield 3 years ago and am so happy every time I choose to go.

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★ 5

The coaches are amazing, especially Ashley.

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★ 5

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★ 5

The variety, the music, the challenge trackers, and the best coaches!! I love knowing all I have to do is show up and the coaches will help me achieve my best out of the next 60 minutes. (Shout our to Randy and Ashley, my fave coaches)

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★ 5

I love the coaches! Super motivating and fun. It’s different each day which keeps it fresh. This is the ONLY studio I get results from. I love it!!

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★ 5

Great workout - great coaches!!

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★ 5

Staff is extremely knowledgeable and friendly. Location is clean and feels brand new. Workouts begin and in a timely fashion, and you never have to worry about feeling left behind. They stress going at your own pace, but very motivating to reach the next level, but safely. Felt comfortable in my own skin. Highly recommended.

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★ 5

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★ 5

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★ 5

It is so perfectly intense and such a great well-rounded workout in exactly one hour!

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★ 5

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★ 5

Great coaches, staff, workouts, and atmosphere.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Show up, and get a fantastic workout! Coaches are always so helpful and energetic as well.

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★ 5

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★ 5

Life changing in the best possible way!

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★ 5

Randy rocks!

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★ 5

I love OTF and the coaches! The diversity in classes & the special attention each coach pays to the members is what makes this place great. Also, appreciate all they (staff & coaches) do to keep members safe and healthy!

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★ 5

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★ 5

Such a great place to get your workout on. All the staff staff is exceptional!

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★ 5

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★ 5

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★ 5

A great high energy workout combining multiple disciplines. Every day it is something different, no boring repetitious work outs. The workout is a good complement to everyday biking, running, skiing etc. The trainers do an excellent job of leading the group. While at the same time they take time to double check your posture on the weight floor in order to be safe and effective. I can highly recommend a membership. In just a few months I feel healthier and more energetic.

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★ 5

Best gym ever been ! Always enjoyin with group classes!! Amazing front desk staff specially many thanks for Audrey, Kara, Katelyn always smiling ready to help. Encouraging Coaches I've been with coaches Marie, Matt, Abe, Randy so far you would be amaze how they're helping during the class.

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★ 5

The Richfield team has been amazing. As a 65 year old, former athlete that is now over weight, I have had knee issues. The Orange Theory team has been very support with my weight loss goals. They have also suggested exercise options to help in my knee surgery recovery.
I am most impressed with the enthusiasm of the coach and reception staff. When I go for a work out, I feel as if I have entered a favorite pub "Cheers" where everyone knows your name.

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★ 5

I just began going to OrangeTheory Fitness in Richfield. I haven't been to a gym in several years. I walked in nervous, self-conscious and intimidated, but everyone was so incredibly welcoming. Marie was such an encouraging coach. It was the best workout experience I've ever had. The work out was tough, probably a little too tough, but you can go at your own pace, and there is NO judgment about that. If you're looking for something positive and different and full of energy, you have to try OTF!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Full body workout. Do not underestimate them. You will get your money's worth

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★ 5

Working on it working tho . Thanks

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★ 5

Been going to OTF for a while in a few different locations. They all are great. I have tried other work out places, yoga studios, HIIT studios and I always come back to OTF. Great staff, positive and fun atmosphere. I would never work out this hard on my own. Getting a stronger core and better running times. If you want to see results go to OTF.

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★ 5

OTF is welcoming to all, adaptable and challenging every time! The format of unique daily workouts versus repetition make it exciting and fun.

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★ 5

I love Orange Theory! It has changed the way I workout and my ability to keep with it. I love the variety and pace of the workouts. So fun and kicks my butt every time.

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★ 5

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★ 5

Love the studio. It was so new and clean. The coach was fabulous. Great playlist and very motivating.

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★ 4

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★ 5

Love the Richfield coaches, they all genuinely care about you. Best money I've ever spent on any "gym". Workouts are all different, all I have to do I show up and the coach takes care of the rest. Brain off. My usual time slot has been Ashley, she is so motivating and supportive.

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★ 5

Love their workouts and love the team there! Everyone is super kind and welcoming. This was really the investment I needed to make to get myself back into shape. You will be sore after a workout, but that’s probably my favorite part. Anyone at any fitness level can partake in an OTF class. They adjust for your needs so you can keep up with any class going on that day. Really great place!

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★ 5

It was hard but being in a class motivated me to push to keep up with others.Thanks

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★ 5

OrangeTheory Richfield popped up in the right place at the right time for me. The workouts are AWESOME- you can go at your own pace but still encouraged to push yourself. I never felt like I had to keep up with the people next to me and I always got a good workout. OTF does lots of challenges which are fun and usually have cool prizes. I would highly recommend getting a membership here!

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★ 5

This is easy...great staff, coaches rock, excellent workout, welcoming environment.

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★ 5

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★ 5

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★ 5

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★ 5

I love the OTF Richfield location, this is by far one of the best gyms I’ve belonged to. All of the equipment is top of the line, studio is clean and well maintained, coaches and staff are top notch. This workout is no joke (difficult but doable) and designed for every fitness level. Coaches work with members to ensure we have proper form and suggest multiple modifications based on our individual needs. I’ve met so many great people at Orangetheory. This really is the quickest and most fun hour of my day.

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★ 5

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★ 5

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★ 5

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★ 5

OrangeTheory offers a great variety of exercises, encouraging coaches, and builds camaraderie among participants, all of which make for a fun and motivational environment.

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★ 5

Super friendly staff! My coach Randy was great about checking in on me when i was hitting my Red zones and making sure I was doing okay throughout the class. Love the game-ification of the workout and community aspect of class. Its a very engaging workout and allows me to feel more purposeful in the exercises.

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★ 5

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★ 5

I’ve lost 30 pounds in 6 months working out 5 days a week, no diet change. This place is amazing, great energy from great coaches, great support from regular attendees, great workout that give results. I’ve never been to a gym before, OTF is so much more. Join me!

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★ 5

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★ 5

Awesome workout in an hour!

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★ 5

Absolutely love the community and coaches!

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★ 5

It pushes me to do my best and I can't give up. I also like being told what workout to do

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★ 5

Efficient, effective, and fun workouts! Concentrate on the upbeat music and the coach's instructions for 60 minutes, and then bam! You've burned hundreds of calories.

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★ 5

Orange theory has changed my life for the better. I look forward to working out 4-5 days a week for the first time ever. I not only have lost weight and build muscles I have never had but I have changed my eating habits tremendously. Thank you to the fantastic owners and super kind and motivating staff.

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★ 5

I started at the Richfield location when they opened and I just love the atmosphere and the awesome workouts I get!! I definitely push myself way harder than I did when just working out on my own at other gyms in the past. If you don't think you can do it, try it out for free 1 time and see how strong you really are , you can do it!! 😁😁

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★ 5

Orangetheory has a wonderful staff! Everyone is sweet, fun, and inviting. I would recommend anyone to this gym. It feels like one of a kind :)

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★ 5

Sully was a great coach. It’s not cheap, but if you need structure to actually do a meaningful workout I’d recommend Orange Theory.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Great atmosphere and people

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★ 5

Great otf nice coaches and staff. Friendly people. It was new when I went there and the treadmills mere nice and smooth. Layout was different from my otf but not bad.

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★ 5

Everyone at any level of fitness can do this. I love it!

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★ 5

Have always been skeptical of what I consider to be cultish workout crazes (I.e. CrossFit, OTF, etc.), but a friend convinced me to give Orange Theory a shot and I absolutely LOVE it. I played a lot of team sports in high school and a few intramurals in college, but after moving to a new town and having a baby, my workout routine was in need of some inspiration. Figured I’d try Orange Theory for the first free class, and I’m finishing up my second month of classes 3-4x/week. The Richfield studio has great energy and even better coaches that always keep me smiling despite the challenging workouts. So SO glad I listened to my friend’s recommendation!

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★ 5

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★ 5

I've gotten so much out of OTF Richfield... weight loss, muscle gain, and most importantly, A COMMUNITY! The staff and coaches are incredible. I've also met so many new workout buddies. Highly recommend! Worth every penny!

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★ 5

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★ 5

Never the same workout. Workouts are hard enough that I don't have time, or breath to talk and I always get sweaty!

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★ 5

Hands down the best workout I've ever had.

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★ 5

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★ 5

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★ 5

(1) The variety and pacing -- the hour seems to go by very quick.(2) Coaches -- they are really attentive to making adaptations to the exercises while also encouraging and pushing you to give it your best. (3) Being able to see the HR zones and work towards pushing myself to get into the Orange while working is a great asset. In the active recovery I also enjoy being able to see the HR Zone go back to Green as an indicator to get back to moving into the Orange Zone. (4) I've always enjoyed group classes - and the music is great. Yet, it also feels like a personal training session with the attention + encouragement from the coaches.

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★ 5

GREAT club, amazing trainers and top notice owners.

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★ 5

Easy to pick up, fun to do and never feels boring or the same ! Love it!

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★ 5

Show up. Do work. Leave 1 hour later.

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★ 5

The coaches are great! I've loved getting to work with them individually and once they see you regularly they've get great at pushing you. Being able to see the tangible results of how hard I am working really affects my workouts!

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★ 5

I appreciate the variety & intensity of exercises, a thoughtful plan so that I don't have to think about what to do & encouraging coaching to ensure I'm doing the exercises correctly and to the best of my ability

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★ 5

Fanstastic workout, great music, awesome community.

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★ 5

Best OTF in Twin Cities!

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★ 5

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★ 5

I’m hooked to OTF. The staff and the coach are so friendly and awesome. This gym is great for motivation to workout. I was super bored at normal gym and how sales people at normal gym treat customers. OTF doesn’t make me feel pressure into the gym which show respect to the customer. Most of the staff remember people name-they have great customer service.

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★ 5

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★ 5

I really, really like this OrangeTheory Fitness! All equipment is operational. Haley is amazing instructor who is sharp and exact with her ques. Studio manager is so wonderful and accodomating. I will come back here when I visit family in Minneapolis— no doubt. Thanks OTF Richfield for giving me a 10/10 experience.

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★ 5

Going to Orange Theory Fitness in Richfield has been a wonderful experience for me. The staff is very friendly and provides great customer service. As for the workouts, I love that in an hour I can do both cardio and some form of weights.

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★ 5

I am a new member; joined in October. The workout and staff are excellent. Very kind and inclusive. The workout is a gym meets a boot camp meets a personal trainer.

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★ 5

Love the music, including the variety. Facility is clean and organized. Everyone is super friendly. No two workouts have been the same. I’ve already seen results.

Source: Google

★ 5

Positive coaches, variety in workouts, great facilities- this is a fantastic place to work out!

Source: Google

★ 5

OTF is an awesome place filled with energetic and caring people. Love the workouts. I don't think I've done the same thing twice in the month that I have gone. This is legit a workout to help you feel better and live a better life.

Source: Google

★ 5

I am loving OTF Richfield! Fun and knowledgable staff, great atmosphere, and butt-kicking workouts. It feels a lot like having a personal trainer, but in the group class setting that I love!

Source: Google

★ 5

Source: Google

★ 5

I like that it is a guided workout. I don't have to figure out what I'm going to do each session. That part is done for me. I am intrigued by the science behind the workout.

Source: Google