★ 1

Please do not get involved with this 9 Round location. The owner, Heather Billings, is very unprofessional and unethical. She is also extremely difficult to communicate with. I also did not enjoy my experience working out there as most of the exercises could be performed in my home and it felt unnecessary and overpriced.

After speaking to many of the 9round clients of this location as well as other owners of 9round’s in the area, it has come to my attention that this specific location and Heather Billings specifically has had difficulty in communicating with her clients and myself about the auto renewal policy. In the contract if you read it closely, you will see that it says memberships MAY be subject to auto renewal. In Heather’s mind this means you will be automatically renewed unless you give written notice 30 days in advance otherwise. I did give written notice and my account was still “automatically” renewed. Even though I had not set foot in the gym the last 10 MONTHS of my year contract and Heather knew verbally and through numerous messages that I did not want to be affiliated or have any use of her gym. I had also tried to cancel the membership two months after it started since I did not care for the facility but Heather obviously refused. So she was well aware of the situation.

The owner, Heather Billings, then sent the amount owed AFTER the auto renewal occurred to collections! She has since then refused to communicate with me to resolve this issue. I have reached out to corporate and they say that I need to come to a resolution with Heather who refuses to have correspondence. It is a matter of principle at this point.

To Mrs. Billings:
It is important for you to think about that you are not just representing your own private business but the 9round franchise name as a whole. When you participate in poor business practices it affects other private owners due to the fact that you share the same name. Please do the right thing, Heather, and correct your unethical behavior.

Source: Google

★ 1

Con artists!! U lied about your fees and then you harass your customers after they ask to be let out of their contract due to unforseen circumstances and not using your services any longer! Terrible customer service!!

Edit: I'm not, but my daughter is and we have both tried to communicate and either it's a robotic answer from the woman on the phone instead of community, friendly, understanding. Or there's NO response. We have called, emailed and text trying to come to a solution. I've even reached out to your HQ.

Source: Google

★ 5

I love everything about 9Round! I'm in and out in 30 minutes. It's a full body workout that's different everyday. I love that the workout is planned out for me daily and I don't have to come up with a routine myself. The trainers are always super nice and helpful and the gym is always clean and ready to go!

Source: Google

★ 5

Absolutely love this gym! So much that I got a job there! The trainers and members are the best, so nice and friendly. And it’s only 30 minutes, in and out with a great workout.

Source: Google

★ 5

Great 30 minute total body workout!!!

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★ 5

Love the owners of this gym. They’re SO friendly and care about all their members. This is also the absolute best workout you’ll ever find. I’ve been working out consistently for 7 years and I’ve never found anything that delivers results better/quicker than 9 round.

Source: Google

★ 5

The trainers here are the absolute best! They really care that you're comfortable but also pushing yourself and most importantly, learning. The owners are the most genuine people you'll ever meet. This is my favorite workout for when I am home from college! Absolutely 10/10!!!!! Hours are very flexible and manageable. As for the workout, it is totally killer and I'm sore maybe every other time I go. Such a good diverse workout and be ready for every muscle group to be tested!

Source: Google

★ 5

When I started 9Rounds 4 years ago, I wasn't sure what to expect. When they say it's a killer workout, that is true. The trainers will give you a killer workout if you put in a killer effort. I became a trainer 2 years ago and I love helping provide that killer workout as well as I continue to do my 4 workouts a week myself. On more big thing, everyone at 9Round Kearney is like a big family. Come try 9Rounds out, you won't be disappointed.

Source: Google

★ 5

Great workout! Equipment is in good condition. Trainers are always helpful and energetic.

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★ 5

It’s a great place to workout! The workout are short and high intensity. The instructors make the workout challenging but fun. They keep you motivated. It’s a great way to relief stress and burn few calories. highly recommended

Source: Google

★ 5

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★ 5

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★ 5

Love love love 9round
All the trainers are great! workouts are modified for you if needed. They go around and show you what to do, You get a fast 30 min HIIT workout it’s awesome! I highly recommend !!!
You won’t regret it!!!

Source: Google

★ 5

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★ 5

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★ 5

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★ 5

A great workout with incredible trainers leading it. Very well kept facility.
Great place for working out.
Thanks 9 Round for amazing work out.

Source: Google

★ 5

Heather and the crew are really committed to making sure that you get the most out of your workout. They are very sensitive to the needs of everyone that comes to the door.

Source: Google

★ 5

Awesome workout. VERY clean!!!

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★ 5

Good place to work out

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★ 5

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★ 5

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★ 5

Fun place to work out. The changes in the workouts keep you interested from day to day.

Source: Google

★ 5

I love going to 9Round! It’s the only gym/workout routine that I have stuck with. With no class times and an awesome workout in 30 minutes- it doesn’t get better than that! Trainers are there to make sure you get the most out of your workout also. They are very friendly and made sure to introduce themselves the first time they’d see me. Try it out!

Source: Google

★ 5

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★ 5

I like the variety of exercises that you do each day as well you aren't always doing the same thing every day. I like the fact that I can walk in and the exercise routine is already set and I don't have to figure out what I am going to do.

Source: Google

★ 5

Hey everyone, it's Brian from 102.7FM and I just wanted to say that starting at 9Round in Kearney this year has been a great decision for me. I'm losing weight and working out there has made my back stronger and reduced my back pain. There's no judgment when you're there and it's not the same boring workout every day. Each time I go, they have new exercises to do. I also love being greeted by name when I walk in the door! Heather and her crew have it going on: always cheerful, always encouraging, and always upbeat.

Source: Google

★ 5

Top notch from the owner to the trainers this is an absolutely awesome place to get a quick workout and feel your best mind body and soul!! Highly recommended!!

Source: Google

★ 5

Great workout and fantastic trainers!!! Love 9Round Kearney!!

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★ 5

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★ 5

The trainers were great and pushed me to workout harder!

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★ 5

9Round guarantees you a great workout in a set amount of time (30 minutes), which is super handy for a busy schedule.

Source: Google

★ 5

Love how the trainers are always there to push you to do better. The new workouts from day to day keep things fresh and fun.

Source: Google

★ 5

Great place to get a great workout and in thirty minutes. Trainers and owner are awesome, nice and friendly. They are my second family.

Source: Google

★ 5

Love coming to 9Round in Kearney. The trainers are all great, the workouts are different every day and you’re done in 30 min!

Source: Google

★ 5

I used to go to the gym and have no idea what I should do to achieve the goals I had. With 9rounds they eliminate that, a trainer is always right there to show you what to do and help you along the way.

Source: Google

★ 5

I LOVE going to 9Round!! It is one of my favorite parts of the day. The workouts are always different which helps working out not get boring. All of the trainers are awesome and help you achieve your goals. I would highly recommend joining 9Round in Kearney!

Source: Google

★ 5

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★ 5

This is the only exercise regimen that has "stuck". You don't need to be in shape to join this gym. The trainers will get you there. Just Do It.

Source: Google

★ 5

The staff really cares about you and your fitness goals!!

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★ 5

This gym is awesome!!! Trainers not only awesome at running a great work out they also take time to learn about you on a personal level. Absolutely love everything about our 9round!!

Source: Google

★ 5

Best place to get a full body workout and have fun while doing it!! Trainers are there to help and push you every day!

Source: Google

★ 1

9round Is an inept operation. I talked to the local owner and signed and sent in the form to cancel membership. This form was mysteriously lost so my membership was automatically renewed and they kept charging me a monthly fee without any notification. Neither the local owner or corporate office was helpful or willing to admit there mistake. Be careful with them.

Source: Google

★ 5

I just completed the 6 week challenge. I have more energy, motivation and confidence. The team is always very encouraging and helpful. I am excited to continue my weight loss goal with them!

Source: Google

★ 5

I love coming to 9Round and getting a workout in. This has been helping me get a 6 pack and maybe even an 8 pack. Trainers are wonderful people. Always a great workout.

Source: Google

★ 5

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★ 5

The gym atmosphere here is awesome! Heather is a great owner and the trainers are all super friendly and really care about your success. It truly is like a second family. You won't make a mistake by coming here, plus your first workout is free so what do you have to lose?

Source: Google

★ 5

Love the atmosphere here! Always clean. The members are all very nice and the trainers are very helpful! 10/10 would recommend.

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★ 5

Fast, fun and extremely effective. EVERYTHING I was hoping for to get in shape and not feel like a drag to work out. Can't wait to see results after a year!

Source: Google

★ 4

I was part of the 6 week challenge from the beginning of the new year. This was so fun and I really enjoined the different workouts, which made it more motivating, interesting, and exciting! I always got a good workout with all instructors. I recommend this for any one who loves the feeling after a good workout.

Source: Google

★ 5

I absolutely love 9Round!! Great full body workout, great environment and awesome trainers. Both the trainers and workouts will challenge you to reach new levels of fitness.

Source: Google

★ 5

9round is the best! It's such a fun way to exercise. It's awesome having a trainer there with you the whole time. My favorite thing is the variety involved; your entire workout is different everyday. Not only do you get the best workout in 30 minutes, you also gain a family! If you want the motivation to show up and get results, this is the gym for you! It's by far the best 30 minutes of my day!

Source: Google

★ 5

I love it here! Workouts with huge calorie burns in 30 minutes, amazing trainers that will push you and help you modify as needed, and you can go anytime you want. If you're not already a member, JOIN!!!

Source: Google

★ 1

Do not go to this club if you have the following limitations:
1) Young children who might be sick for weeks on-end
2) A demanding job and/or commute
3) Any other reason that might prevent you from coming in immediately to discontinue your membership because they will not allow you to cancel it otherwise.
THEY WILL CONTINUE TO CHARGE YOU AND THEY WILL NOT OFFER YOU AN ALTERNATIVE TO SIGNING THEIR RIDICULOUS PAPERWORK.
I have spoken to a trainer and the owner directly, and am still being charged. What's worse, despite having notified them in writing that I no longer want to go MONTH's ago, and despite never having signed up for an contract length, when I do go in to sign the paperwork, THEY'LL STILL BE CHARGING ME FOR 30 DAYS AFTER.
The owner was rude to me about it. Their corporate office was rude about it. They have an "F" rating with the BBB.
Just - find another gym. It's not worth the hassle if you can't go anymore.

Everything about this just reeks of deception. It's stealing. If someone isn't receiving services and has asked you to stop charging them, but you still keep charging them, it's stealing. No matter what way you look at it.

Source: Google

★ 5

I absolutely love this place! This is the only place I have found that keeps me going and gets me back in everyday. Great workouts for both men and women and great for cardio or building muscle. And the great music and trainers make it fun!

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★ 5

The best workout! Only 30 minutes! Always a trainer there to help you get through! Everyday is a new workout and super affordable!

Source: Google

★ 1

Was a member for 2 years thought it was great until I tried to get out of my contract and after 2.5 months Im still trying to get out of being attached to that gym. Cancellation agreement was signed and everything was done as said to do per the trainer and manager. Now unknown charges are due and I'm getting collection calls. I cannot get the owner to contact me. I have tried getting through to her from the manager and corporate. Horrible costumer service.

Source: Google

★ 5

love it, love it, love it! totally addicting!

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★ 5

Best Workout Ever....trainers keep you motivated and love the variety in the workouts.

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★ 5

Where I spend every morning getting my butt kicked!

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★ 5

What a great place to workout. I have been going to 9Round Kearney for 11 months now and there is always new and exciting challenges every day! The trainers are the best and always make you feel good about yourself and help you to work at a pace that's right for you. I always feel so good after a workout!! I would definitely recommend 9Round Kearney to anyone looking for a great workout. Its not only a great place to workout but also a fun atmosphere, and I have made lots of friends from working out there, feels like a big workout family!! Thank you 9R Kearney for helping me have such a great workout experience and helping me to feel better about myself!! You guys are truly the BEST..

Source: Google

★ 5

I love 9Round Kearney! They offer a different workout every day and the trainers are great and always make sure that you are getting the best workout possible. If you are thinking about joining, do it!

Source: Google

★ 5

If you want an incredible workout that only takes 30 minutes...you've GOT to check this place out! 30 minutes, NO Class times and a trainer with me while I'm there. It's awesome!

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★ 5

I have been going to 9Round on a regular basis for about 2 months. It is a great workout every time ! The trainers are excellent for both instruction and encouragement !! The convenience of not having class times and only taking about 30 minutes ends my lame excuses !! I have seen the normal weight loss and stamina increase benefits, plus it has greatly improved a bad knee issue I have been dealing with !! Nothing but positive things to say - give it a try !!!

Source: Google

★ 5

I have been going to 9Round in Kearney since December of 2013. I absolutely love the environment as well as the trainers. Angela, David, Brian, Nick and Kayla make you feel welcome regardless of what you are capable of. I enjoy that there are not class times, and you are in and out within 30 minutes with a great workout. They know their members by name, and that makes you feel welcomed as well. If you are looking for a great place to start your journey, pick 9Round Kearney.

Source: Google

★ 5

I've been working out at 9Round since December and I've loved it. It's crazy how toned it's made me. I never usually stick with my workouts and I have at 9Round. You're in and out in 30 short minutes and you can go in on YOUR time. The trainers are all super helpful, supportive and nice. I love 9Round and I recommend it to anyone!

Source: Google

★ 5

I LOVE 9Round Kearney! I feel like "Norm" from Cheers when I walk in the door and it feels good. You create a circle of friends all in it together, to get fit. I have been a member since they day they opened and I go every day without fail. The trainers care. They care about each person in there and encourage and support you. I highly recommend 9Round Kearney. Get in, Get addicted, GET FIT!!! I sure am!

Source: Google

★ 5

I love 9Round I go 4-5 times a week I have been going for about 6 weeks and have noticed results. The trainers are great and do great at keeping you motivated! I love that there is no set class times it makes it easy and convenient for my busy schedule!!

Source: Google

★ 5

9Round has been a great experience for me! I love that there are no class times so that you can fit it into your busy schedule. All the trainers are wonderful and great at keeping you motivated! I've been a member since January 2014 and had great results with 3-5 workouts a week. Adding a 30 minute workout to my day has helped me feel more energized and helped get me back into shape. When they say get in, get fit, get addicted they aren't kidding. I am definitely addicted and you won't regret joining!

Source: Google

★ 5

Love this place! Angela and David and the rest of the trainers are the best! Love seeing results after 60 days :)

Source: Google

★ 5

I love my 9Round time! The trainers are encouraging and energetic and the people who work out at 9Round Kearney make it some of the best 30 minutes of the day. I feel stronger, more confident and healthier. Make the time for yourself, make the commitment for yourself and you will not be disappointed!

Source: Google

★ 5

9Round is AWESOME! I love that I can get in and out quickly and they are always greeting me when I walk in! The trainers aren't pushy at all and are very encouraging. If you need to modify a round due to injury, fitness level or comfort you can and they give you great feedback. The price is just right too- I am extremely glad I joined and have fun every time I go!

Source: Google

★ 5

I started going to 9round in January and I love it! I go 3-5 times a week and I am still challenged every time I walk in the door. The trainers are very encouraging and helpful, and the gym is clean and well maintained. I would recommend 9round Kearney to anyone looking to get in shape.

Source: Google

★ 5

I have been going to 9Round in Kearney since January 2014. I absolutely LOVE this place! Angela, David, Brian and all the trainers go out of their way to be as helpful as they can be. They make everyone feel so welcome regardless of age, gender, weight etc. I love this 30 minute full-body work out, and will continue to go!! Kearney 9Round ROCKS!!!!

Source: Google