★ 1

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★ 1

Bathrooms are always dirty, the door never works for 24 hour access and the floors have dust elephants.

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★ 2

Started running propaganda 24/7. Canceling my membership was a hassle.

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★ 5

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★ 5

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★ 1

Do not get a membership here. My son wanted to come here since it was close to his school and our house. Just to sign him up was a pain because I had to go in since he is a minor. Can’t call because they don’t have a direct number. There is almost never anyone there to open the door and assist you. Took me going there 6 times before someone was actually there to sign him up.

I finally got him a membership and we moved a few months later. I tried to cancel online but it said I had to go in to cancel on the kiosk. I wasn’t able to go in and kept getting charged every month I couldn’t take off work to go in. I finally was able to take a day off to cancel and then I get an email that I will be charged ANOTHER month. I sent an email to customer service and they said there is nothing they can do about it.

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★ 2

Decent place but dated equipment. It took 3 attempts to get my membership cancelled.

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★ 1

The door doesn’t work. It’s the biggest piece of junk on the planet. You put your phone there for the barcode. It doesn’t work. It’s ridiculous. No excuse.

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★ 2

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★ 1

One of the worst locker rooms, jugemental staff and gym goers. The company would rather blindly follow a group that doesnt know how to treat people like theyre people.

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★ 1

90 degrees in the building in the middle of summer bc the AC has been broke for 2 weeks

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★ 1

UPDATE- august 2024..AC still doesn’t work. It was up to 87 degrees today. I had a stroke scare here a month ago and was hospitalized from it. When will they take it serious that above 80s is too hot to workout? With all of the money Club Fitness has it doesn’t make any sense that they won’t spend the money to get the AC fixed at their original building. Plus, they location always has a crowd and dedicated gym goers that have been coming here for years.

I’ve been going to this gym for years and I swear it gets hotter every single summer. Today, in May, it was 90 degrees INSIDE while working out. This is unacceptable for paying members. I have complained every single summer and nothing happens. Also, a former gym member had a stroke because of this heat so you’d think they’d stop messing around and fix it. Ridiculous. This gym always gets the short end.

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★ 5

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★ 1

Good gym membership but this location is on its last leg. The equipment is from 80’s and rusted and doesn’t work properly.

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★ 5

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★ 1

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★ 1

Membership fees have tripled in the past two years without notice with loss of amenities.

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★ 2

They just raised rates and now I'm not able to access all the guns even though my original contact said I can

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★ 1

Even after you cancel they STILL take money off your card. The people who "train" lol are not trainers, if you are looking to get fit... Go to a real gym.

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★ 1

Gym and company have gone downhill.

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★ 3

Feel the pump!

And feel for your shoes when nature calls! Might need to call a professional cleaning company to service these toilets and urinal.

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★ 1

No direct line to ask simple questions. 13 year old daughter wanted to workout & they can't offer a 1 day pass to see if she likes the gym due to her not being 18. $90 for a one month membership..Customer service here sucks!

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★ 1

Really hope the folks that use Main Street location pay half the normal monthly fee….it’s that bad

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★ 1

Staff was very rude while attempting to solve a billing issue, that was resolved at the location 3 miles away same day. One of the worst club fitness locations in terms of amenities. Still paying over $30 a month without the sauna, childcare, hydro-beds, etc. The only reason I utilized this club was based on location. Will not be going back.

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★ 5

I recently joined Club Fitness located at 225 O'Fallon Plaza in O'Fallon, MO, and I must say, it has been a positive experience. This fitness club offers a well-equipped facility and a variety of amenities, making it a convenient and enjoyable place for workouts and achieving fitness goals. From the range of equipment to the friendly staff, Club Fitness provides a satisfying fitness experience.

Club Fitness boasts an extensive selection of fitness equipment, catering to various workout routines and preferences. From cardio machines to strength training equipment and free weights, there is a wide range of options available. The well-maintained equipment ensures a comfortable and efficient workout experience.

The facility at Club Fitness is clean and well-maintained, creating a pleasant and inviting environment. The workout areas, locker rooms, and other common spaces are regularly cleaned and sanitized. This attention to cleanliness contributes to a positive and hygienic fitness experience.

The staff at Club Fitness is friendly and helpful. They are readily available to assist members with any questions or concerns. The fitness trainers are knowledgeable and can provide guidance on exercise routines and proper technique. Their support and expertise contribute to a welcoming and supportive atmosphere.

One potential drawback of Club Fitness is that it can get crowded during peak hours, especially in the early mornings and evenings. This can lead to a bit of waiting time for certain equipment or difficulty finding available space for workouts. However, planning visits during less busy hours can help mitigate this issue.

While Club Fitness does offer group fitness classes, the selection may be somewhat limited compared to specialized fitness studios. Those looking for a wide variety of specialized classes or niche workout programs may find the options at Club Fitness to be more limited.

Club Fitness in O'Fallon, MO, provides a satisfying fitness experience with its extensive equipment selection, clean facility, and friendly staff. While it can get crowded during peak hours and the group class offerings may be limited, the overall positive aspects of the club make it a convenient and enjoyable place for workouts. Whether you're a beginner or an experienced fitness enthusiast, Club Fitness offers a well-equipped facility and a supportive environment to help you reach your fitness goals.

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★ 1

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★ 4

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★ 5

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★ 4

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★ 1

My first and last time here. If you’re going to have out dated equipment and out dated locker rooms at least clean your water fountains. You can’t have both 🤢

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★ 1

Expensive, dirty broken bathroom, out dated equipment, not friendly vibe

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★ 4

One of the smaller clubs. Enough equipment for a workout

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★ 5

Literally my favorite one. The people and staff are awesome its not super packed all the time so I don't have to always wait for machines. The new updates look great and are a big bonus!

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★ 5

Gym is great but the new gym card swiper sucks. It sometimes doesn't pick up the barcode from your phone screen sometimes so you're standing at the door like a dummy moving your phone trying to get the door open.

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★ 5

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★ 5

Great value. The location I go to is a small hole in the wall gym. But it’s never too crowded, they have everything I need to get a good workout, it’s always the same 20ish people there in the early morning and it has that everybody knows everyone vibe. I pass a way nicer club location that is always super crowded, and is probably triple the size, to go to my favorite gym with my group of people.

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★ 1

You guys need to fix your system, door and code readers dont work so I take another star away. Next I'll be looking for a new gym.

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★ 5

Not too crowded, nice variety of work out options with good equipment.

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★ 4

gym is good but really wish they added a hacksquat machine any plans on adding one?

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★ 5

Really great gym. Love the owner and everybody else I’ve talked to here. Worth the drive for sure. Actual bodybuilding equipment too.

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★ 5

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★ 5

Super helpful and informative. Took me on a tour and answered all my questions. I love the women's only area!!

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★ 5

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★ 5

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★ 5

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★ 5

Always get a good workout!

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★ 5

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★ 5

My favorite gym on this side of town. Hannah is great!

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★ 1

Over the last year and a half I've reached 9 times out to the corporate office the front desk and other locations to have the hot water fixed. It's still not fixed. Nor have I heard back from anybody on a follow-up. Sucks that they won't fix the hot water nor the corporate folks won't call me or email me back. CF just cares about making $ rather than happy members.

*Update to owner*: did you not read the review??... I've contacted support and there was no reply.. please stop replying to reviews with a generic reply to contact support & do something to fix the issues. Thanks

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★ 5

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★ 5

Ethan is the man and club got real weights unlike planet fitness

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★ 4

Great gym but my key card will randomly not work. I go every night and every so often I have to either wait for someone to let me in or go home. When I test it when employees are around it works just fine. So annoying 🤦‍♂️

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Helpful and Nice workers, not very busy, good equipment. Great atmosphere

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Bunger

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★ 5

Super Lit!

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★ 5

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★ 3

OFallon North gym has only Luke warm water coming out of fountains. One of the two fountains have no pressure.

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★ 5

Great place to workout and close to home.

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★ 1

Needs a major update very outdated

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★ 3

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★ 5

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★ 5

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★ 5

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★ 5

This is a real deal gym not some foofoo Instagram gym. Usually not crazy crowded and that's why I like it.

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★ 3

It's an ok place. A chain and not a fan of scheduled classes.

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★ 1

Good luck ever canceling your membership. They require you do it in person and then even after you cancel they will bill you two months before canceling because it won’t cancel immediately.

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★ 4

This is a very small facility. When I was there Google said it was like 4x busier than normal but the vast majority of the machines were available and no crowd at all.

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★ 5

Tim was very profesional and knowledge. he is a great coach who really pay attention to my needs.

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★ 5

Very clean and cool as a cucumber 🥒🥒🥒

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★ 3

The club has been recently remodeled, which is great, but it's not always staffed. I've tried to get a new key card three times now and have failed due to the one front desk guy either taking his break (somewhere out of sight) or no one working. There's no child care at North Main either. If I want to speak with an actual employee or have childcare, I'll have to go to a different location, which is not convenient. If you want a place to workout and you don't care of there's an employee to help you should you need one, I guess this location is satisfactory.

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★ 5

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★ 4

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★ 1

They place a a good place to work out but the corporate people didnt do a damn Thing to help me when I said that I was moving. Had two charges on my card for a 43.00 dollars for a monthly Fee that they couldn't see but was on my Card. So be careful of this!!!

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★ 5

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★ 5

The Club Fitness on the north side of O’Fallon, Mo. is awesome!

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★ 5

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★ 5

Amazing club & service thank you ! Visited the club at the beginning of March when I was on town:)

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★ 5

Fun, friendly and supportive staff. Exciting environment to workout in. If you want a gym who has all the tools you need in comfortable, clean facility give club fitness a try.

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★ 5

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★ 5

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★ 5

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★ 4

UPDATED 11/24/20: During COVID-19 closures, they renovated!!! The gym is much, much cleaned then before. SO APPRECIATED by your loyal gym goers! The staff here is always nice. You can tell there are still some more renovations that need to be done but it's such a big improvement from how it was before the closure. Hoping they'll update carpets AND bathrooms (as in toilets and showers) and really, really going they'll add some stalls we can simply change our clothes in. Thanks for the update to our little fun CF!!!

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★ 3

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★ 5

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★ 5

The renovation is awesome! Definitely one of the better Clubs in the area.

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★ 5

I didn't know they had renovated! More machines. LOVE IT!!

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★ 5

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★ 5

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★ 5

Locations all over town.
Good prices!

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★ 5

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★ 2

The workout facilities were decent enough but when I cancelled the employee said the payment just taken from my checking would be the last payment... then they took another payment a month later. If you plan on leaving then give them at least 45-60 days otherwise they'll hit your account again.

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★ 3

Not bad place to work out. Becoming a bit crowded and could use a few updates.

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★ 5

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★ 5

This is my favorite Club Fitness. I primarily lift weights, and this one is usually not too busy, but most importantly the weight area is spaced out really well. There's room for you to breathe, and that is very important when you're moving heavy weights around. I've been to 4 or 5 club fitness gyms, and this is my favorite so far.

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★ 5

Love love this place and all that work there!

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★ 4

Good variety of equipment; well lit entrance; decent locker room with plenty of space.

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★ 4

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★ 2

The O’Fallon Hwy K and N gym itself is very nice but the staff is exceptionally rude. It seems that the employees are more interested in social hour than actually doing any work and they are very rude when asked a question.

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★ 3

They aren’t really ever busy, so you don’t have to wait. There always seems to be a lot of workers without anything to do, and they always seem to be out of something- wipes for machines, paper towels in the bathroom, just something.

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★ 5

This location is old and most the time smells. Upper management has staff cleaning all the outdated machines with q tips which is ridiculous. Almost feels like they are closing this location and trying to get top dollar for all the old machines. 😂

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★ 5

Michelle Busse is a great Zumba instructor. They offer lots of classes there

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★ 5

I had a billing/renewel issue after having purchased the “paid in full” membership and was initially very upset. I called the Corporate office and spoke to Chelsea. She was immediately super sweet and straightened things out for me. My complaint was handled way better than I had expected. I’m glad to know they have people like Chelsea and stand behind their customers and agreements.

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★ 1

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★ 4

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★ 3

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★ 4

The equipment is good here, but the building is a little neglected. The lighting is poor because the fixtures are going out. Otherwise the club is not so busy you have to wait for a machine, and the employees are friendly.

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★ 1

My daughter and I have been a member for several years now. I like that I do not have to wait for the cardio machines most of the time. We do however wish they would pay some TLC to this club and update the equipment and make the place “sparkle” It is closest to where we live and convenience is why we continue to go. Maybe that’s the problem since people continue to use the gym they choose not to update the place.

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★ 1

A guy whose name rhymes with "Goin" stiffs his drivers, even when he orders food in a snowstorm. Classy. Gas ain't free buddy.

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★ 5

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★ 4

Always a great place to work out at since it's so big but if you go around 2-6, for the most part it is still busy because people just got off of work. It's so nice here

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★ 5

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★ 1

This is by far the worst gym I have even been to and management SUCKS.

1) When machines/waterfoutain break it takes weeks and sometimes even months to fix.

2) Locker room/showers are NASTY!! I have complained twice to the manager over a long phone call and her excuse was “their cleaners are females and they are comfortable with going in the men’s bathrooms.” Well it needs cleaned bad so figure it out.

3) Although I personally don’t mind older equipment; they have bench bars and weights that need replaced. Some on the weights for the benches are missing the middle metal ring and they no longer slide on the bar without a lot of force.

This place needs new management or I feel they won’t be around long. Considering there is a newer/better run club fitness up the road.

Source: Google

★ 1

I have used this location two times. Once in 2012 when I was a high school student and 5 years later in 2017. This location is not only dirty, but outdated and their business model is to scam people. Pay 10 dollars a month? Quit anytime? No.. It's $10.90 a month, plus they charge "member fees". every year. for $43. I only wanted a place with a treadmill close to home and instead I got a headache. You can't cancel your membership easily, if you cancel prematurely there is a fee. On top of the money rouse, they have no Wi-Fi and try their hardest to make it impossible to cancel without getting additional charges and fees.

I left the country for a year and wanted no charges to my account while I was abroad and not using their gym. Since canceling is such a nightmare I froze my account. Planning to start again when I returned to the states. Well guess what? They can't do that! Account freezes only last 3 months and they charge you anyway! So I'm overseas and see monthly charges and 43 dollar fees! Never again will I give club fitness another dime and strongly recommend everyone to go to a better gym that doesnt scam people. It should be simple. No contract, no legal battle to cancel membership, and be able to accommodate their patrons. But no. This dirty hole in the wall gym wants people to never stop paying once you join. Never again.

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★ 5

Amazing staff and trainers. Equipment is old but works well. Great place to get the job done.

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★ 3

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★ 5

Problems went you decide to stop and joining another club

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★ 5

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★ 5

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★ 2

A little run down. Some of the lights have been burned out for a long time.

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★ 5

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★ 4

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★ 4

Big place

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★ 3

My trainer Sam is the best part of Club Fitness.

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★ 5

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★ 4

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★ 3

Crowded in the morning, great in the afternoon

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★ 3

The facilities are old and out of date, but it's rarely busy. It's a great place to work out if you don't want to wait for equipment.

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★ 3

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★ 5

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★ 4

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★ 4

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★ 5

Great gym. Nice they offer child care so I can exercise without my kids.

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★ 1

I was scammed! I was told I could cancel my membership before 90 days was up with zero membership fee charge. That was a lie, not only will I be charged the annual membership fee, they will also charge me for another month. I only came to this run down gym with crappy machines because I was told I would be paying a certain amount. Today I learned I could have gone to a much nicer PLANET FITNESS with massage chairs and tanning for the exact same price. I called corporate two different times and both times their answer was "it was in your agreement you signed." What I am told when I sign up and what actually happens should be the same thing! It's a scam! I only used this gym for the 3 months I was in town from college. I should not be paying $80 for 3 months of use. Don't go here.

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★ 4

Nice gym with good staff; old equipment

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★ 4

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★ 5

Because I love working out my wsy my pace

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★ 5

What's the age restriction?

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★ 5

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★ 4

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★ 5

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★ 3

I like the people who work there and work out there, but if it wasn't for that & convenience I wouldn't go there. Most run down gym that I've seen in the chain. Sure wish they'd devote some resources to Ofallon, top 5 largest city in the state!

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★ 5

Decent equipment and Very affordable

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★ 5

This is a great gym with a nice variety of equipment and many fitness classes which are included in the membership. The staff is friendly and helpful. I have had a great experience here every time I've gone to this gym. I haven't seen any broken equipment. The facility may be older, but it is always clean and the staff is always professional and courteous.

Source: Google

★ 4

Very good, quality gym. Place is often crowded on days like a Monday but steadily decreases as the week goes on. Space is not as expansive as some places but most everything you'd want/need is there. Staff is usually very nice and helpful if needed. The men's locker room and rest room is good and usable and are better than they used to be(flooring and toilets mostly). Other things like a gym area for classes such a Zumba and the like are there and a good selection of exercise equipment including two rows of treadmills with ellipticals and bikes.

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★ 5

Great customer service! Never had any issues with anyone or anything! Would absolutely recommend this gym!!!!! The staff rocks!

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★ 1

Mike my child is 13 years old and she couldn't work out here I understand that my son couldn't work out here cuz he's only eight but they wouldn't let him even sit down in a chair while I work out for 10 minutes this gym sucks I would request you going to a new gym there are nice people but the manager even told him that they couldn't even be here until 4:30 when the kids place open it was very stupid I would request going to the gym because if you have kids and my daughter is 14 almost and work that in the gym by our house and when we go to O'Fallon they won't let her work out here she's supposed to be 12 and over to be able to work out and she is and it's not fair this place sucks

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★ 5

I do not think that it is a bad place. The people are nice the machines are not dirty an the bathrooms are fine. Yes it is not a brand new gym. The other people there are nice an respectful even got my mother a personal trainer. Wonderful experience.

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★ 5

I don't know what the other reviews are talking about because they seem crazy... The bathrooms are clean, the equipment isn't broken, and have great customer service. It seems everyone else reviewing doesn't know what they're talking about. I can't say anything about the kid's club because I don't have a kid and also can't say anything about the women's bathroom. It is a good gym.

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★ 1

Worse experience I've had. They kept charging my card after I tried canceling 4 separate times.

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★ 1

Going to this gym at this location was THE WORSE experience I have ever had. I had a 14 day free pass and I only went once and never again did I step foot on that place. I took my 10 month old to the kid's club while I worked out for 30 minutes. Since it was our first time there I was checking up on my son twice in the first 15 minutes to make sure he was alright. Well, the first two times he seemed to be ok. He wasn't fussy or crying or anything al though nobody was really playing with him. They sat him in the exersaucer and the 3 ladies there were busy talking to each other or some other co-worker. Well the last 15 minutes I figured he would be ok but when I went to get him he was in sooo much distress. He was screaming, crying with a runny nose, all sweaty shaking, because he wanted out but not one person was even looking at him! the one girl was sitting on a chair in a corner on her phone the other one was talking to a male coworker and the other lady was looking at some papers! nobody could even call me to let me know. And when I went there they didn't even acknowledge me. I got my son out and he calmed down I got my I.D and they did not even say goodbye. It was disgusting to say the least.

Source: Google