★ 1

I’m extremely disappointed with Blue Moon Fitness and their outdated, inconvenient cancellation policy. The only way they allow you to cancel your membership is by physically going into the building or by mailing a letter to their corporate office. No online option, no phone option, no email option—nothing.

I moved far away and it’s ridiculous that in 2025 a gym still forces people to send a physical letter just to stop being charged. It feels intentionally difficult, and honestly, it comes off as predatory. If a business can sign you up online in seconds, they should let you cancel just as easily.

I will not be recommending Blue Moon Fitness to anyone. Do better.

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★ 1

They don't entirely explain what you're signing up for. Their ads of cheap and affordable memberships is a guise. They neglected to mention and gloss past their annual fee, so that was a surprise. I cancelled my membership at the start of the month but they will continue to collect 2 months of payments from you because "they run a month ahead." Be aware you'll get ripped and nobody knows anything in there.

Response: Supposedly all that they typed is clear and easy to understand. It’s not. Take an example for Carla Madison in CO - Patrons are billed on the same date each month. Email to cancel membership 72hrs before billing is due. Get straight to the point.

You should train your employees to better explain every single detail. My example is plain and simple, yours is not.

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★ 1

Runaway. They are a scam. You cannot cancel your membership easily. They will continue to steal money from you long after your card has been canceled. Even after you canceled they will still charge you. They will use the argument that you have signed a contract. Their contract terms are outrageous. It is not worth it. Pay to go to a better gym.

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★ 5

Great group exercise classes offered 7 days a week! The instructors are amazing!!

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★ 4

Based off other reviews about cancelations (and the fact that I never received a response to an email I sent to the owner about another issue), I can't say that I'm not concerned if I ever need to cancel, but I'm not going to allow a future hypothetical affect my review today. I am however giving one less star because I didn't ever get a response to that email, and that reflects upon the company as a whole.

Onto the reason I'm even writing a review... The staff is friendly (at least during the hours I go), and they are on top of the cleanliness. Almost every time I'm there, someone is cleaning the equipment at some point. This is the main reason I started going to this location, as the 84th and center location equipment has a layer of dust on everything. The after hours scanner also works better here (I've struggled with the 84th scanner before). I plan to continue my fitness journey at Blue Moon, as the price is very reasonable and the locations aren't out of my way. This location (108th) would get 4.5 stars by itself. The .5 stars deducted is because some of the equipment could be either repaired or replaced, but overall it's pretty good.

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★ 5

Exelentes instalaciones.

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★ 1

This gym is a joke when it comes to canceling your membership. I let Cecilia up at the front desk know well in advance that I was needing to cancel my membership and she informed me that there isn’t a cancellation fee as long as I let them know 30 days in advance which I did. I went into the club and canceled in person due to their policy and I asked her multiple times if everything was go to go and that there wasn’t anything else I needed to do. She assured me that everything was fine and that I didn’t owe any more dues and that I was good to go. Now several months later I’m getting a letter in the mail stating that they have sent my account into collections for almost 3 times the amount of the membership. Absolutely unacceptable. Avoid signing any type of contract here and avoid the gym altogether. I have yet to hear from them about any type of resolution to this matter. Now my credit score that I have worked years to repair has taken a hit because someone didn’t do their job right and I have to suffer from their ignorance.

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★ 1

The worst Gym i have ever seen in my life, worst policy’s for changing the plans, cancellation, and many more.
I was joined with Medium plan and after few months planned to change my plan to basic but they asking again money for enrollment fee, annual fee because of changing the plan.
Disgusting policy’s worst rules.
###### Don’t join Blue moon Fitness
###### Hate Blue moon fitness

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★ 1

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★ 5

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★ 1

I signed up and only needed the basic membership, but was told it was actually cheaper to sign up with the higher membership because they had a promo going on with no enrollment fee. I was told I could just downgrade to basic before my first month was up. I went in to do that and was charged a $39 enrollment fee and there was nothing they could do. I’m already a member and you are charging an enrollment fee!? I also paid more for the first month that I knew I didn’t need it want. Don’t join this gym. I’ve been a member at numerous other gyms that don’t have shady practices like this.

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★ 5

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★ 5

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★ 5

The staff have all been really helpful. Emerson at the front desk went through all of the membership options and worked with me to find which one would be best for me.
I am visiting from out of town, and have gotten into a good routine of going to the gym at home. I come here for several weeks each summer and didn't want to loose my pace. Everyone here has been super welcoming and friendly. I have joined some group classes and the trainers have been fantastic. Especially Molly. As someone who feels like the community is really important to your success in your fitness journey, this is the place for you!
I will certainly continue to come back each time I am in Omaha.

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★ 5

good place to relax

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★ 4

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★ 5

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★ 1

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★ 5

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★ 1

DO NOT JOIN THIS FITNESS CLUB. They will do what they can to take advantage of members. My father recently passed away and they conveniently delayed canceling his account until they could charge him for an additional month after his death. Take about inhuman.

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★ 1

Absolute scum bag of a company will not allow you to cancel your membership now matter how hard you try.

I moved out of the country and was unable to come in to cancel. Their answer was that I MUST send a CERTIFIED LETTER in order to cancel. It was NOT POSSIBLE for me to cancel via phone or email or any other way aside from walking in the door. It was also not possible for me to send a certified letter from South Africa and I had to wait until I came back for Christmas to cancel my membership by walking in the door.

I couldn't imagine being a member of the management team and purposefully ripping people off in this way.

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★ 5

Beautiful facility with everything I need for my powerlifting programming. Excellent staff who go out of their way to help members out!

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★ 4

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★ 1

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★ 1

Don’t sign up for personal training unless you want to get completely screwed over. I’m also still being drafted after cancelling it.

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★ 5

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★ 5

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★ 1

So originally, I liked this gym and staff quite a bit. That was until I decided I was moving out of state and it’s been a totally different experience trying to cancel the membership and get my money back for my personal training which isn’t going to happen now. Jason, who was the was the manager at the 108th south location moved on to a different gym and company. I was under the impression from him that this was money was refundable for personal training, If you didn’t use it all the money or moved. I was informed by the other Blue moon manager that they put the personal training money into a different account which seems fishy as well. That that money cannot be taken out and is nonrefundable. I understand this, but when you get transferred by a company, I think they need to look at all aspects of you’re asking for your money back. There is no reason why they shouldn’t refund this or at least use part of it for my cancellation fee of which they won’t. I find this very frustrating and will not be back to do business with them again if I ever move back to the Omaha.

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★ 1

Its an okay gym. the hours are terrible on weekends though

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★ 1

Don’t sign up for personal training… if any life thing thats thrown at you like your car breaking down & moving homes across Omaha so u can’t make it to training you won’t get a refund! Oh & even if your trainer moves away & you never got set up with a new one.. you still won’t get a refund, oh and if you go in to cancel just know it doesn’t really cancel you’ll have at least 3 more payments of $120 taken. 🤭🤡🥹😣😔

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★ 5

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★ 5

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★ 1

DON’T DO IT!

I’ll provide reasoning as to why I would not recommend Blue Moon. I am an active duty service member. Summer 2023 there was a $1 sign up, biweekly payment, NO CONTRACT. Promotion. That is what was briefed to me by personnel employed at this business. I was placed on orders to another state and when cancelling I was told to pay a $50 cancellation fee. I paid it. This prompted me to review the initial contract again. I see that there are multiple errors. I then bring this to the attention of management who after several days of dodging the customer, (Mr. Bromley to be specific) explains that because I paid the cancellation fee I am not entitled to a refund. That if I would not paid it then the membership cancellation fee wouldn’t be an issue. I close with multiple employees acknowledging that the membership was set up wrong. I also take accountability for signing documentation (allegedly) that was incorrect. Please do not do business with this company. They could care less about customer satisfaction.

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★ 1

If I could give this location negative stars I would. I paid for personal training sessions upfront in full. Three sessions in I was hit with a 120$ charge. No one at the location or manager are able to tell me what this is for. This was in Aug. it is now Nov and still dealing with them on my refund. They have stated several time your refund is approved we are waiting on the owner now!!!! it’s for extra training sessions. My trainer got FIRED before I even finished. The dude would was not consistent and wouldn’t show up some session just trash. Than this week another 120 was taking out and they can’t tell me what it’s for. DO NOT TRUST THIS GYM. SCAMMERS!! The fact they haven’t offered compensation after leaving me hanging with training sessions and taking my money for god knows what. I called corporate everyday last month no one has returned my calls either. DO NOT TRUST!!! It’s 2024 there should be penalty of documentation stating what is being charged and why! You should be able to tell your customers with ease why you are taking their money. I don’t have an extra 120 to give away.

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★ 4

Friendly environment. Once you get in a routine, you'll see the same people over and over. Truly a non judgemental environment.

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★ 4

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★ 1

It's a fine gym. The location up north has more equipment.

If you try to cancel they will keep charging you and it's a huge hassle. The "no commitment" memberships are a lie.

I was def a member for more than 30 days so idk what the reply below is talking about. I was there for 6+ months.

Update 2: When I signed up I was told it's no commitment. Want to cancel? You have to come in in-person. When I did that and canceled it kept charging me. I was told 30 days more days of charges. Then I was told it's the next full month of charges. It was not clear/upfront in my case.

Update 3: I have called and confirmed my cancelation half a dozen times. I continue to receive spam calls and mail and now have been contacted by a collections agency. This place is a SCAM

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★ 1

Trainers don't help financially and charge me for a membership I don't even use

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★ 1

Canceled my membership 2 months ago and told them i would pay for this month and bext months just to make sure i don'thave to come back later and pay any balances. They told me that would be fine and today they are still trying to charge me 10 weeks later. I have been in 5 times in the last 2-3 months and everytime I go in they tell me they figured out the issue, it has been fixed and I shouldn't be charged anymore and a week later I have a new charge pending with late fees and everything. The last two times I came in to talk and try to resolve it i talked to a Tessa and she said I should be good and she would let the manager Kelly know and he would call me. 5 days later, I have not received any calls and they are still trying to call me. Luckily my card on file had expired recently so they aren't able to just pull money out of my account but I would like to try and get this resolved.

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★ 1

Pretty average gym but the membership situation is horrid. Military moved me across the country and when I called to cancel after having been moved, I was told I'd have to do it in person which was clearly not an option. Apparently they have a very, very strict policy regarding some piece of paperwork I need to sign. He said there was nothing he would be able to do. Called back another time and was told that my information would be given to a manager who would cancel it. Didn't happen. Called again and was told I could just put a stop payment on them and they'd eventually cancel it. Fine. Did that and now they've sent it to collections? Insane. Have an actually helpful person reach out to me.

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★ 1

The worst gym ever! They will continue charging you even when you membership is done.

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★ 1

Horrible gym and awful management. They will go out of their way to make canceling your membership as difficult as possible. I highly recommend joining elsewhere and avoiding this scam.

They claim to be very upfront about the process of canceling, which is completely false. I just called pretending to be a potential new member curious about a membership and asked about the cancellation policy. They gave me the same runaround they give everyone else claiming no commitment and immediately able to cancel. Why do you think they get so defensive? Read the other reviews. Liars get very defensive, they are just liars.
Response to Joel: I joined at the Central location and had all club access. Thanks for providing the literature. My point is Blue Moon specifically goes out of its way to make the cancellation process as difficult as possible. When signing up I verbally asked the employee what the cancellation process is and they assured me it was very simple and immediate. It would be good business to be clear when signing people up. Might help with these bad reviews and you wouldn’t have to try to justify anything.

Hope this helps somehow. If you want more clarity feel free to pull my number from the system and give me a call.

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★ 1

The gym and staff are fine but nothing to write home about. I went to sign up through my insurance as it was covered and nothing extra however when I arrived nobody currently working was able to complete the process. No problem signed up for a day pass. I have since moved out of state that however hasn’t stopped them from constantly calling me on a solicited and automated phone number. Seriously worse then extend mile warranty’s

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★ 1

Manager was rude and lie to us saying it wasn’t a customer service department that handles complaints, when it was !

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★ 5

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★ 5

Great selection of equipment and cardio machines. Excellent location. Been a member for 11 years and counting.

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★ 5

Great trainers, nice facility.

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★ 1

Terrible customer service. Never used the facility once. $50 cancelation fee

Edit: Better than fixing a problem once someone has left a poor public review is treating EVERY customer properly EVERY time.

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★ 5

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★ 5

Great.service

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★ 5

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★ 5

Always friendly staff, and clean relaxed atmosphere!! I'd recommend this location to anyone.

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★ 1

Shocked to see they have a women's only area gender discriminant place wouldn't work out there

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★ 1

This is a real gym for everyone. Great variety of equipment. Clean, clean, clean. Good energy. Great, friendly staff. Fun place. Highly recommend.

Unfortunately, I have had to change my take on Blue Moon Fitness. The above holds true however I have been harassed by their sales team since my one visit. I have repeatedly asked to be removed from their marketing lists yet continue to get calls, emails and text messages. I visited for one workout and have now been victimized repeatedly. I have gone to the authorities and they are working to stop this over reach. Truly unbelievable.

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★ 5

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★ 5

This gym has every possible machine you could think of. Huge section for weightlifting. Women's workout area that is separate. Perfect for any level of gym experience. They also have personal training which is fantastic

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★ 5

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★ 5

Good equipment and great staff

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★ 4

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★ 1

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★ 5

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★ 1

Management needs more customer service training, very rude

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★ 5

I’ve been a member since September 16th this year and I have dropped 20lbs of fat just by running several miles each visit on the awesome treadmills here and dieting. I’ve also gained interest in lifting weights more frequently. The staff and atmosphere is feel good. Remember that you are there for you and everyone should feel the same for themselves.

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★ 5

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★ 5

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★ 5

I've been a member for about 3 years now. I transferred here (after I moved) from another location. The staff are great, the gym is clean and I enjoy going and doing my workouts

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★ 1

I love this gym and I’ve been a member since 2017. I hate to gripe because the staff is terrific, but this location has a safety issue. The parking lot has become dangerous ever since Mega Saver finished remodeling and I’m not getting a response from Blue Moon when I bring it up. Drivers cut across the Blue Moon parking lot to get to Mega Saver and they do not look. They are hard to see. Last night I was almost hit as I drove into the parking lot and then again as I was leaving the parking lot. This is typical. I’ve brought it up to Local Management a couple times, most recently a couple weeks ago. I’ve tried to escalate this by sending a message to the Omaha South location on Facebook as well as emailing the address appearing on Facebook, hoping that someone would read it take it seriously. I haven’t heard back. I’m hoping that my review will get some attention and prompt a response…some simple Jersey Barriers would help, or even Parking Bumpers like what they already have along the front of the building. We’re getting into the busy time of year when new members join and they won’t be familiar with the parking lot situation. I honestly don’t plan on going anywhere because I love this gym…just trying to look out for others and hopefully avoid an accident myself. I promise to add a star for each Jersey Barrier you put up. ;-)

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★ 5

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★ 5

Great staff, clean equipment

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★ 5

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★ 5

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★ 5

Was in town for just as few days. The staff was great. Got me in to use the gym for the short time I was staying and they were extremely welcoming and helpful. Their main focus was making it economical for me and making sure I was taken care. You can bet I’d recommend this gym and im at least taking a T-shirt w me home. Awesome equipment and great staff.

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★ 5

I just love this place. The staff is always friendly (but not *overly* friendly; they let you do your thing). There is more than enough equipment to go around. The music is never too loud. The machines are clean and well-maintained. The women's-only area is massive. I've used the personal training services too, and my trainer was fantastic. I can't recommend this gym enough!

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★ 3

BEWARE!!!! My car was broken into in the Blue Moon fitness parking lot on 108th and Q area in broad daylight. They pulled up beside my vehicle, broke the window out and stole all the contents. Omaha Police can do nothing because their cameras did not capture the license plate due to two blurry of footage.

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★ 4

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★ 5

This is one of the best gyms I've ever been in. The staff is awesome. Equipment is varied and available. It's everything you'd need in a gym.

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★ 5

Great gym, very affordable. Lots of equipment.

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★ 1

Canceled for 4 months in a row and continue to get charged. Message after message, talk with the manager and the chief of operations after months, and get nowhere. Willing to give free training but pretty hard to swallow after months of redirection and continuation of withdrawals from our account. Great company I will never work with again!

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★ 5

Great equipment. Price for equipment, it's the best deal in town.

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★ 4

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★ 5

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★ 5

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★ 5

Trainers & Staff are the Best!! Thanks

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★ 5

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★ 5

Been working out here for years. Always great staff and clean up to date facilities.

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★ 5

Everyone there is wonderful! Very helpful and friendly!

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★ 4

It's always a little bit too hot, they also don't have reusable bottle drinking fountains. Small complaints. I have been with Blue moon for over two years and have not cancelled yet. I wish Blue Moon was over the country instead of just in Omaha but its a very solid gym if you dont really leave the area.

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★ 5

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★ 5

Long term member...spacious facility with wide variety of great equipment and cool members and management.

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★ 5

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★ 5

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★ 5

There are so many things I LOVE about Bluemoon from the "hello, how are you" greeting you get when you walk in the doors to the "have a good night" you get as you are leaving for the day! Bluemoon has such a welcoming environment that I havent experienced at any other gym. I partake in a number of group fitness classes such as Body Pump, CTY, Zumba and Total Body Fitness and I love the relationships that I have formed because of these classes. Talia (CTY instructor) has become someone I consider a friend! Dana (Total Body) walked up to me my very first class, introduced herself and took the time to explain the class to me and from that day has remembered my name ! Lesley & Beth (Body Pump) are both amazing, I love their energy and how fun they make class. Rae (Zumba) is such a light, her bubbly, upbeat personality is just so refreshing! I also had the opportunity to try out the Coccoon Wellness Pod for the first time this week and let me tell you, it will NOT be the last time that I use it! I appreciate all that the Bluemoon team has done to create such a healthy (physically & mentally) environment for people. I wont go to any other gym!

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★ 5

The staff is awesome I have to thank kaleb for for getting me back and helping me with everything, nathan and alex as my personal trainer

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★ 4

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★ 5

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★ 4

Very clean, lots of equipment and never too busy when I'm there. Everyone seems extremely polite as well, which is nice.

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★ 5

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★ 5

Love this place. Awesome people that work there

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★ 5

Facility is clean. Employees are courteous. Members are fun to work out with and body pump instructors are engaging! This is the longest I have ever consistently worked out and I attribute it to the things listed above! 60 lbs down and more to go. Thanks, Blue Moon!

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★ 5

Love the people and the trainers

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★ 5

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★ 5

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★ 5

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★ 4

Able to use in challenging times!

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★ 5

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★ 5

Friendly helpful staff, clean facility and well kept machines.

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★ 5

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★ 3

Can you guys ever be open past 7pm on the weekend. Some people work on these days and are unable to make it due to these odd hours created. Very disappointing. Makes me want to go to a different gym that’s actually open.

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★ 5

Love this gym! I am so impressed with the technology and the people. The gym is always clean, the people always friendly, and the built-in training that comes with membership is a huge value-add to keep me motivated (and let's face it -- accountable). Really appreciate how everyone seems to go above and beyond.

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★ 5

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★ 5

Switched back to this gym after having a fall out with a workout buddy at another gym. This location has great trainers and they are all friendly and knowledgeable. they have good little luxuries like the body scan, cocoon, massage chairs and tanning. We had several good deals we took advantage of. Equipment is well kept, and new sections for deadlifting is nice. Classes, free weights, womens only area. I'd recommend this for anyone looking to get fit and wants more than bare bones gym.

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★ 1

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Great place to workout. Front desk remembers our names and always greets us when we arrive. Other members are usually pretty friendly. When I've worked out alone there is always someone offering to spot!

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★ 5

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★ 5

Blue Moon Fitness is an amazing gym and have everything you need to get you fit!

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★ 5

Blue Moon South is an excellent facility. Friendly staff, great equipment, clean (great effort to keep everyone safe during the pandemic)---the best part for me...the women's workout area. I highly recommend Blue Moon!

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★ 5

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★ 5

It's pretty good places to do workout

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★ 5

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★ 5

This is one of those places where everyone at the front desk knows your name before you sign in. The staff is always friendly and very knowledgeable. The facility is clean and well-maintained.

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★ 3

Friendly staff. Looks like a very clean facility, but not worth the rates with the location so far away I would not be able to utilize this enough for the rates.
I did like the female only idea

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★ 5

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★ 4

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★ 1

They nickel and dime you, they make it a headache just to cancel. Look other places to do business

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★ 5

Great gym. Lots of equipment and weights. Staff is exceptional!!!!

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★ 5

Loved it , really nice staff very helpful give it a try, It has been a very long time since I was in the gym.

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★ 5

I love the atmosphere and the friendly, supportive staff that make you feel like they care about you on a personal level.

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★ 5

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★ 5

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★ 1

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★ 5

Well maintained facility, nice staff. Especially like the women’s only area. I’m very glad I joined.

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★ 1

Awesome gym. I moved to Nebraska for summer sales and was very happy with the gym. But had to move back home because of a family accident. I was aware of the 50 dollar cancellation fee, however I cancelled over a month ago and they are still charging my bank account. I have called the main office (leaving a voice mail) and emailed them. Getting no response after THREE WEEKS. Also when when I call my specific location they tell me their manager will get a hold of me. Yet a week goes by with no response. Not professional at all.

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★ 5

Just joined. Great equipment, friendly staff. No huge crowds to deal with.

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★ 5

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★ 4

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★ 4

Super friendly staff, very impressive equipment and cleanliness. Much better than the one in Bellevue.

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★ 5

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★ 4

Great value, equipment is updated frequently

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★ 5

This is one of the cleanest, well equipped gyms I've been too. Everyone is friendly and welcoming. Limited stretching area but other than that, it's perfect!

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★ 1

Tried to cancel my membership. Immediately recieved attitude from both employees behind the counter. Didnt get the information i needed so i left the store. I called back multiple times to try and leave a voicemail for the manager to call me and got cussed at by the employee on the phone and hung up on 3 times. Dont sign up for membership here. Literally anywhere is a better option.

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★ 4

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★ 4

Great gym, friendly staff and advanced tech for fitness

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★ 5

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★ 5

I’ve been going to Blue Moon Fitness for about 4 1/2 months now and I can’t complain everything that they have is amazing. The staff is very friendly and will help you with any questions you have. They have amazing equipment and also have awesome necessities like the personal sauna and the power plate. Would recommend to anyone!

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★ 5

Been going here for over a year. The manager is really nice, and they keep the place clean!

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★ 4

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★ 4

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★ 5

The staff are always friendly and helpful. They answer questions willingly including those about how to use equipment. The facility is clean and well-maintained. I'm grateful that Joe (the manager) suggested I look into using MyZone, a heart monitor that's connected to an app that lets me earn points and set up challenges, among other things. It's provided great incentive. In addition, I've also received feedback from Blue Moon's personnel about my progress with MyZone, which is above and beyond on their part! I've belonged to various clubs here and in another state over the years and this is by far the best!

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★ 5

Good cold and expensive

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★ 5

New-ish renovation. Tons of equipment to choose from. Clean with a great setup. Price is perfect too. Wifi works.

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★ 5

Great gym! The staff is very friendly and helpful. They have an excellent selection of equipment which is also well maintained. The environment is welcoming as there are people at all different levels of fitness that workout here. I reccomend checking this place out if you are looking to join a gym.

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★ 1

They will charge you a lot if you think to cancel your membership.. they charge me $50 then $40 for lublublub fee and when u talk to them they will play with u back and forth ..

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★ 2

Great gym. Horrible people in charge. After trying to cancel my membership almost a month ago, I looked at my checking account today and had 3 charges of $30 because they kept trying to charge me. After I canceled. They're liars and crooks.

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★ 5

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★ 5

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★ 5

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★ 1

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★ 5

Clean laid back gym. Can’t get more bang for your buck. Great staff and management

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★ 5

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★ 5

As far as value goes, you really can't beat it. This place is $10/month and the equipment is better than a ton of the other, more expensive gyms in town.

It is overly crowded at times, but if you plan it during times you know other people are busy, you basically just have a giant gym to yourself.

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★ 4

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★ 5

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★ 1

Staff not so helpful. They will keep taking money from your account after you cancel and give excuses why. Do not join!!!!

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★ 5

I absolutely love this gym! I’ve been going for 2 months now as a first time exerciser. The staff is extremely friendly/helpful and they make me feel welcome every time I go there. I’ve been tracking my weight loss and muscle gain with their Styku machine, and it is so awesome! It scans my body every 30 days and provides in-depth reports on my body measurements, body fat percentages, and my losses/gains. It is extremely motivating to see those results with the Styku, I love it! I do personal training sessions here also and am learning so much about fitness and exercise while also losing weight and gaining muscle at the same time. Also I really love the “Women’s Only” work out area they provide. A great gym with a friendly caring manager (Joe), highly recommend!

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★ 4

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★ 1

Went once, staff made me feel incredibly uncomfortable about myself. Trying to cancel but have to go in and moved extremely far away from any locations lol exactly why I'm canceling. Does not have the best interest in the customers. You can also send a NOTERIZED letter to corporate. Which also means going way more effort than it should be

Source: Google

★ 5

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★ 5

Great gym for a good price!

Source: Google

★ 1

Horrible place. Trainers are unprofessional-always hitting on girls.
Walked in and cancelled my membership. Cost 50$ to cancel. They are still taking money out of my acct. Every time I call the manager is "out of town". I just moved to cali or I would go in person.

Source: Google

★ 5

Don’t know why there’s bad reviews I’ve been to several gyms. And ended back here. It’s clean. New great equipment and has a hydro massage chair! That’s warm water massage! Classes are fun energetic and a great workout. Instructors are fun . But don’t join it’ll get to crowded I’m not saying what local I go too !

Source: Google

★ 2

My overall experience with the workers in the gym was very good. However there always seems to be machines broken for several weeks when I went in. My biggest issue with Blue Moon is their membership management. I needed to cancel my membership as I am in college and am taking advantage of the on campus workout facilities that I already pay for in my tuition. There is no way to manage your membership online, so I called to cancel. However, I was told the only way I can cancel is to physically go to the gym and cancel there or to send certified mail to the location. How is this convenient at all? If you need something in writing, why cant I send an email? Disappointed that I have to jump through hoops for a simple membership cancellation. I'll consider any other gym before I come back to Blue Moon after I'm finished with college.

Source: Google

★ 5

J'ai Aimé mes entraînement dans ce centre hyper équipé. Que vous ayez ou pas un handicap quelconque, Vous avez tout ce qu'il faut pour vous remettre en forme de la tête au pieds. Le coût est abordable avec des options très intéressantes. BRAVO 💪👏👏

Source: Google

★ 4

19.99 a month for unlimited work outs, fitness classes, and tanning! (And massage chairs) Did I mention you can bring a guest with you to work out whenever you like?!! the class instructors are awesome and front desk is friendly and always remembers you. I’ve been to 3 locations in Omaha and one in Lincoln and this is the one I keep going back to. Recommend! The only down side is no child play area so it has to be done during daycare time, and there is no sauna otherwise I would have given 5 stars.

Source: Google

★ 5

The price, weights and crowd are ideal for someone looking for a low key gym.

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★ 5

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★ 5

No flex zone

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★ 1

Nice people work at this location but they are totally 100% brain dead on what the monthly rates and policy's are! BEWARE that if you sign up at this location the idiot behind counter has no clue what they are talking about. Ask to read the fine print and don't sign a thing on the word from the idiot behind the counter!

Source: Google

★ 5

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★ 3

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★ 5

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★ 4

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★ 5

GREAT GYM AWESOME STAFF I WILL B JOINING ASAP

Source: Google

★ 5

Perfect! The management and staff are incredible-so is the cleanliness and pricing. Customer service isn't dead:) Love this place, can't imagine better. I paid 3x as much elsewhere for less amenities. Body pump instructors Nikki and Ron have taught me so much.

Source: Google

★ 4

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★ 5

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★ 5

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★ 5

Love it! Nice staff, good equipment and the place is clean and doesn't smell like a locker room.

Source: Google

★ 5

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★ 4

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★ 5

Well equipped gym... great stuff....

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★ 4

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★ 3

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★ 1

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★ 5

Great facilities, infrastructures, rates are affordable (summers are the right time to join $< )

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★ 3

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★ 5

I think blue moon fitness have all you need and more of exercise equipment. Other gyms focus on pools and spas but blue moon focus on giving you all you need for great workout.

Source: Google