★ 5

In and out with my workout. Very clean facility and no high pressure sales.

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★ 5

Jonathan, Diego, Kennedy, Darby, Lindie, London and Mariah (A. Manager) are all great assets at the front desk. Personal trainers Nicole, Laila and Raelena always have smiling faces. Jake the Chiropractor offers a wide variety of therapies, and is excellent. The gym, pool, locker rooms and all the facilities are always clean and neat. I highly recommend this gym!

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★ 5

My family and I love this place. The staff is amazing, especially Michael at front desk and membership.

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★ 5

The best staff. Kenedy is very nice and do a great job. ❤️

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★ 5

Avary is always a delight when you walk through the door!

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★ 5

Jonathan at Parkway Athletic Club is fantastic! He’s always welcoming, knowledgeable, and genuinely invested in helping others. His positive energy makes every visit better. Highly recommend seeking him out if you want great guidance and great vibes!

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★ 5

Jonathan is super passionate about his job and good at it! he’s funny and very helpful. love parkway

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★ 5

Johnathan, is a very kind and helpful person around the gym that is always bring positive energy.

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★ 5

Jonathan. Jonathan is one of those people who stands out without even trying. He’s kind in a quiet way, confident without being loud, and he has a way of making everything feel easier just by being around. There’s something steady and genuine about him that I really appreciate — the kind of presence that makes you feel comfortable, supported, and understood. Whenever I think about the people who make my life better, Jonathan is always one of the first that comes to mind.

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★ 5

Johnny, Darby, Liam, and Mariah make me feel so very welcomed every single day i come in. they provide so much assistance for me and make my gym experience so awesome. Thank you to them everyday they work so hard!

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★ 5

Liam, Johnny, And Darby are the 3 people that make me feel very welcomed to this community. They are amazing people and i'm really glad that i met them at the gym!!

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★ 5

Best gym in the area! Staff is very friendly, facilities are clean, and I have no issue getting a workout in even when crowded. I do wish they were open later on weekends but I'm able to work around it.

This gym is very welcome change coming from Anytime Fitness and the former 24 Hour Fitness on Neil which closed a few years back.

Source: Google

★ 5

Parkway Athletic Club on Double R is the best place in Reno to work out in terms of staff and vibe. I’m always greeted with a smile when I come in and it gets me pumped for a workout. Diego is always super friendly and positive at the front and I’d say I’ve never seen someone “spring into action” like Gaby does when I’ve heard or seen a member need help. Fantastic gym and amazing people

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★ 5

Diego and Lindey were amazing

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★ 5

Paula is the greatest! Some might say the GOAT. But if i couldi would give her 6-7 stars

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★ 5

Ethan is the best at front desk.

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★ 5

Jonathan

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★ 5

For anyone looking for a new gym in Reno I would 100 percent recommend this gym. The staff are very helpful, especially the front desk staff. Diego and Jonathan were very friendly at the front desk.

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★ 5

Diego was very welcoming and super helpful when I came in. I noticed he greeted every customer leaving and entering, very friendly.

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★ 5

Diego and Jonathan are two very kind young men! I would recommend to go here just to see them!

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★ 5

yay diego and darby hooray! really good at front desk. darby's face card never declines !!

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★ 5

Diego & Darby are great people and employees.

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★ 5

Jonathan @ So Reno introduced me to the many benefits and tour of your facility.He made sure I was comfortable with all the facility and purposes and machines. I am very grateful and completed a work out the very next day with confidence. There are many facets to So Reno, a pool, a yoga room, many weight and work out stations, many great machines and many other benefits. I feel blessed and lucky to have this place. Thank you

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★ 5

⭐️⭐️⭐️⭐️⭐️
Shoutout to Jonathan and Diego!

Jonathan and Diego seriously make this gym what it is. Every time I come in, they’re friendly, welcoming, and always in a good mood — it instantly sets the tone for a great workout. They go out of their way to help people, whether it’s explaining how to use equipment, giving tips, or just checking in to make sure everyone’s doing good.

You can tell they actually care about the members and want everyone to feel comfortable and confident. The gym always feels organized, clean, and positive thanks to them.

If every gym had a team like Jonathan and Diego, more people would actually look forward to showing up!

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★ 5

Everyone in this gym has been great! Jonathan and Diego who work the front desk are always willing to help and answer any questions that i have. Gym is clean and the group classes are awsome, highly reccomend coming here.

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★ 5

David the general manager is an amazing person and human being. Mariah and Jonathan are great as well! I recommend this gym over any other in Reno.

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★ 5

Chiropractor Service at this location... Incredible Service

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★ 4

The gym is big, spacious, and well-equipped, but the class schedule could definitely be improved. The latest class starts at 5:30 p.m., which makes it difficult for people who work regular hours to participate. Extending class times a bit later in the evening would make it much more accessible for everyone who wants to join after work.

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★ 5

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★ 5

All of the swimming instructors are wonderful with kids! Very patient and kind, while also keeping the lessons fun and engaging. My daughters have gained so much confidence in the water thanks to Landon, Katie, Sawyer,
Ben just to name a few. They offer different times which I really like making the schedule very flexible. The facility is great as well. I highly recommend Parkway Athletics for swim lessons.

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★ 4

Love that they offer High Fitness

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★ 5

We put our daughter in to swim classes and have Nora as our teacher for a couple months now and she been amazing! We have seen good progress she’s a great teacher

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★ 5

We take our toddler for private swim lessons with Nora, and she is absolutely amazing! She is patient, encouraging, and truly makes swimming fun for our daughter! We have seen an immense amount of progression from our daughter, and we couldn’t do it without Nora. We are grateful for Nora, and the amount of dedication she has shown, and prioritizing safety.
Highly recommend her to anyone looking for an amazing swim instructor!

Source: Google

★ 5

Coach Landon is great. He knows his stuff and is also a lot of fun.

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★ 5

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★ 5

I can’t say enough great things about Parkway Athletic Center in Reno! The swimming program for kids is absolutely top notch. The coaches really know how to balance fun with skill building, and I’ve seen such amazing progress and confidence in the kids. The facility itself is clean, well organized, and clearly run by people who care about creating a safe and welcoming environment for families.

A special shout out to Landon, one of the trainers, who goes above and beyond. He has an incredible way of connecting with the kids, patient, encouraging, and always pushing them just enough to help them grow without ever overwhelming them. Landon makes swimming exciting and approachable, and the kids genuinely look forward to his lessons every week. If you’re looking for a place where your child can learn, improve, and actually enjoy the process, Parkway Athletic Center and Landon make the perfect team!

Source: Google

★ 5

Chasmin and Miles Young have both been instructors to our daughter when she moved to level 3 swim class. Both help guide her on how to perfect her different swim techniques. I have and will recommended friends and family to PAC

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★ 5

My daughter has made so much progress since she started swim lessons at Parkway. Makenzie (one of the swim instructors) is so patient and kind and my daughter can’t wait to go each week.

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★ 5

McKenzie is awesome! So patient and challenges the kids to improve. Can’t believe how quickly my daughter has improved.

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★ 3

Management, listen up! With the amazing number of new clients, Parkway South Reno should expand its senior fitness 11am tues and thurs day classes to Monday and Wednesday as well. Today there were >40 people!! Christine could use some help and train another person.

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★ 4

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★ 5

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★ 1

Extremely unprofessional environment with the immature assistant manager even going as far as to restrict the clubs instagram access from members she has issues with. Restricting access to instagram is not only unfair to the members affected but also can cause issues with time as the gym closes early for holidays and is usually posted on Instagram beforehand.

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★ 1

More of an old folks home than a gym. Very small gym and very minimal machines.

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★ 5

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★ 1

I am not normally one to leave negative reviews, but I am appalled at how my daughter was treated by the staff during her swim lesson. Every other instructor has been great but today my daughter was paired with Dustin. He was visibly frustrated and impatient with my five-year-old daughter. Instead of encouraging her with positive reinforcement he was demeaning and tried to make her feel bad for being scared to swim without his support. In his frustration, I believe he even allowed her head to dip underwater. I almost ended the lesson early multiple times. Kids are not safe learning to swim with instructors like Dustin. He does not seem to have the temperament to work with young kids.

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★ 5

The Assisted Stretch program is excellent. I have been attending for quite a few months and have seen an improvement in my flexibility, strength and stamina. Thank you - Carolyn Lloyd

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★ 1

As a single parent I was excited that they offered to watch our kids. My son has autism and they were okay with it and the lady in charged said she’s worked with autistic kids before (Lies). Well I started working out for like 15 mins and I immediately got a call saying my kid needs to go home because they don’t want him to influence other of the little kids with this kind of BEHAVIOR. Watching a movie while using his fingers touching the TV while all the kids stare at him and pushing one of the kids. I get there my kid was confused and crying he did not want to go. My son was only 7 years old at the time. The lady in charged yelled at my kid in front of me because he did not want to go home and was confused. My ex wife and I will never go back to this PERFECT gym after that situation with my autistic child and was very much a discrimination to kids with special needs. If any of you single parents or parents have kids with special needs. Please be aware of sending your child to the gym care.

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★ 4

Convenient location in South Reno, and they maintain the facility pretty well. Locker rooms could use a little extra attention sometimes, but that's pretty normal for gyms in general. Kids Club is great!

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★ 4

Excellent gym. Awesome quantity, quality, and variety of weight and cardio equipment. They also have other facilities that I didn’t use (pool, court, etc). Staff are very friendly and helpful also.

This would be a 5-star athletic club except for the fact that their a/c sucks. They have all their cardio machines upstairs where the temperature is an absolutely ridiculous 80 degrees.

Source: Google

★ 5

Parkway Athletic Club has helped me lose 15% of my body weight and has significantly reduced my body fat to the point where my blood pressure is now in the normal range. Additionally, I take advantage of their stretch clinic services to alleviate knee and back pain. I highly recommend them.

Source: Google

★ 5

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★ 5

Looking forward to adding 16 lbs at Parkway

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★ 5

I’ve been a member for 3 months now, and I’m not going anywhere. Parkway Athletic Club is hands down the best gym experience I’ve had in Reno. Fred and his crew are top-notch — professional, welcoming, and always ready to help. Fred leads with energy and integrity, and it shows in how the whole team treats members.

Shoutout to Raelana for always keeping things fun with her great sense of humor — she adds a lot to the positive vibe.

The facility is clean, well-run, and feels like a true fitness community. Five stars, no question.

Source: Google

★ 5

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★ 5

Nice gym and good equipment. Great Pool also!

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★ 5

Very easy and informative process to become a member of Parkway Athletic Club South Reno, complete tour of all three floors and all the information needed to begin your workouts and fun activities.

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★ 4

Lot of equipment. Indoor swimming pool. Many classes, including swimming, spinning, Pilates, and HITT classes, etc. Also individual instruction. Friendly instructors. Sure I am missing elements. Check it out. This gym offers a lot.

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★ 5

Lots of equipment, clean, with reasonably priced day passes.

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★ 4

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★ 5

I can't say enough good things about the personal training at Parkway! The trainers here are incredibly knowledgeable, supportive, and truly invested in helping you reach your fitness goals. Every session feels tailored to my needs, and I’ve seen remarkable progress since starting a year and a half ago.

While the gym itself could benefit from a few updates or added amenities (towel services pretty please!), the quality of the staff and training experience more than makes up for it. The positive atmosphere and community here are fantastic, and it’s clear the focus is on the members’ success. Highly recommend for anyone serious, or even just curious, about their fitness journey!

Source: Google

★ 4

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★ 5

The staff has always been friendly and helpful. The facilities are nice and pretty clean. A good place to get a membership.

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★ 5

Been going to this gym for years and it's amazing staff alone with the equipment makes my day better.

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★ 5

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★ 5

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★ 5

Everyone is very nice and welcoming. There are a lot of great classes offered and the equipment is very good.

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★ 5

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★ 5

Highly recommended it’s swimming lessons!

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★ 4

Joined Parkway a month ago. Excellent variety of equipment and plenty of space to work out any way you desire. Lots of mature adults so I don’t feel intimidated. Lots of friendly personal trainers. Haven’t taken classes yet so no perspective on those.

Source: Google

★ 5

I highly recommend Parkway Athletic Club. I workout 2 -3 times a week and after my workout, I use the pool, hot tub, and steam room. My personal trainer Raelena Valenzuela is constantly changing my workouts which has transformed my body. Raelena and all of the staff are super encouraging.

Source: Google

★ 5

This gym is fantastic! The green grass area is a refreshing spot for outdoor workouts and stretching, adding a great vibe to the space. All the machines are up-to-date and well-maintained, ensuring a smooth workout every time. The weight section is extensive, offering everything you need for strength training. Plus, they offer a wide variety of group classes, which keeps workouts fun and motivating. Whether you’re lifting weights or joining a class, this gym has it all!

Source: Google

★ 5

Great value and great classes.

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★ 5

Nice pool, steam room, trainers, and activities. Top notch. Not cheap. Lolol

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★ 1

Super rude when I called their phone number. I was looking to see what they offer for my children. When I try to speak to him and ask them About the services they offered. They told me that they have a lot of people there and to go in and bye-bye. After that they collect. Not a place I would like my kids to go super rude.

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★ 5

Gyms great but the sauna is always broken

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★ 5

Equipment is up-to-date and the pool is nice, though it can get busy. The gym is well-maintained and clean. Lot's of classes-not all are free. I've been a member for over 20 years.

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★ 5

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★ 5

Just worked out here for the first time and this place is amazing! The staff is so nice and personable, the machines are great, and the place is so clean! Definitely getting a membership

Source: Google

★ 4

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★ 1

This institution is absolute garbage in the customer service area. At the time of enrollment, they informed my pregnant wife that she could place a medical hold on her account at the time of birth. Following our sons traumatic birth, they informed her that she is actually required to present with a doctors note. They declined requests to provide any relief. The callous nature of this dishonesty did not meet with our expectations and we will not be giving further business to any Parkway institution.

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★ 5

Great classes, fund and clean place.

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★ 5

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★ 5

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★ 5

Adrienne Does water fitness at the main location on Double Diamond Blvd. she is excellent she has two sessions one at 10 one at 11 on Fridays. She is in big demand. Her workouts are challenging enough for those of us that want a good workout and yet she has an easy alternative for those who need that. I hope they can get her to do some classes at their new location at St Marys hospital.

Source: Google

★ 5

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★ 1

On top of poor pool and bathroom maintenance, the new approach to wash floors / scraping floor tiles is ridiculous and beyond anything anyone can imagine. See pics.

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★ 4

I would just like to appreciate Abby one of the swimmer instructor for teaching our Jacob really well, giving feedbacks and really communicate with our son Jacob. Thank you also for all the swimmer instructor. Kudos to all of you! 👍

Source: Google

★ 4

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★ 4

Awesome facility. Great central location and plenty of parking. Love all the cardio and weight equipment. The staff is very friendly and the place is always clean. I like their locker system. Two complaints/feedback: Offer a towel service, and figure out the TV system upstairs. I’d be willing to pay an additional 5-10/month for the towel service. I’d like to be able to Bluetooth in to the big screen tvs upstairs. If anything….offer good, consistent, channels and have the captions on at all times. Many of those screens display a frozen screen. It sucks. Great place nonetheless

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★ 4

Excellent gym facility

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★ 2

Used to be great. Not so much any more.

What made this gym so appealing to me in the old days were it’s many class offerings. My go-to’s have always been morning Body Pump and Spin classes. There are now just a fraction of the class times available than there used to be.

Seems every time they lose an instructor, they just remove that class from the schedule rather than find someone new to teach it.

Classes that remain are overcrowded. Arrive 5-10 min early for 9:30am Body Pump on Mondays & Fridays and all the weights are already taken.

Things have only exasperated since they acquired the St Mary’s gym, as it syphons away more instructors from Parkway.

They used to also have classes on holiday weekends, and only cancel them on the actual holiday. That’s the reason I switched from SouthRAC to (then) Double Diamond Athletic Club some years back. But after the ownership change to Parkway, they stopped offering classes the entire holiday weekend as well.

Thinking now’s the time to make that switch back to SouthRAC.

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★ 3

Love the gym and pool, but the locker room and shower are rarely clean.

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★ 5

Love the kids aquatic program! Fred did an amazing job and made the whole experience a lot more comfortable!

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★ 5

Wonderful gym! Great set up, pool, saunas, hot tub! Everything you could want at a great price and location. Love working out here!

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★ 3

The only reason I don’t give PAC a 5 is because of the trainers! Love the gym! Always clean. Even when it’s crowded, it’s not crowded if that makes sense. I have super high expectations in trainers and the trainers here are not it. They are rude and entitled, they always stare and never smile or say hi. There have been multiple times that I have been moved from the area in which I was working out because the trainers take the machines without asking or they train literally right next to you until you move. Raelena and Tyler the the best though. Raelena is an excellent trainer, she interacts with her clients and actually trains, she doesn’t just stand there. And Tyler is so just friendly and sweet. I’d recommend Raelena and Tyler for personal training.

Source: Google

★ 5

Highly recommend Brandon for all stretching needs! Great gym as well!

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★ 1

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★ 3

Overall, the gym provides a great workout experience. It boasts steam rooms, dry sauna, massage rooms, and even on-site kids club for parents. However, no towels and had some concerns regarding their daycare system.

It would be helpful if they implemented a reservation system or provided information about capacity when I called to inquire. As a parent, it can be frustrating to arrive with kids, car seat, and diaper bags only to be turned away at the door. This issue seems more related to the lack of an organized system rather than actual capacity constraints.

I believe it's important for the management to address this and ensure a smoother experience for parents. Improving the organization and communication in this aspect would greatly benefit the gym's operations.

Source: Google

★ 5

One word. Squash. It is a squash DESERT around here and I'm so glad PAC are keeping at least 1 court going.

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★ 3

Hopefully the owners see this, becuase talking to the manager Jen, doesn't help change things. I joined for Pilates. The machines are out of date, old, and there are only 10, and 4 are on the floor limiting the instructors on the variety of movement they can teach. I came from Club Pilates with awesome machines and classes I just didin't like their unfriendly cancellation fees. You can also book out far in advance, only 1 week in advance for Parkway Pilates and all the classes are full. I have taken a variety of the pilates classes at Parkway. Diana the teacher on MWF mornings does not do Pilates, it's like a personal training session. She chats away with her class not counting how many reps you've done, she doesn't warm you up, doesn't explain the breathing patters, NOTHING, no instructions. She has her following that always fill her class so even if there was a spot I wouldn't sign up for her classes. She risks injury in her classes with her lack of instruction or paying attention. So, MWF morning classes are always full. Then T.Thur classes have Mattie, she is GREAT, she warms you up, and instructs the class so you know how to breath gives modifications etc. I really enjoy her classes, BUT with only 10 reformers they are always booked as well. Then you have Natalie in the afternoon evenings, I like her classes at well but when you have kids who get out of school at 3 and have sports and you have to cook dinner etc, those classes do not fit in most Mom's schedules. So my complaints are, old machines, classes are always full so I can't even get in when my scheudle permits... they need some classes around 1-2pm if the morning classes are always full. They need to maintain their machines and give that room some attention!

Source: Google

★ 4

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★ 2

This club has a nice lap swim pool, however, members are having challenges getting to use it. The club allows private lessons, and it seems the lesson instructor has the authority to remove you from your lane (or pool if the rest of the lanes are full) whenever they randomly show up. Management response to this concern (to multiple members) has been "maybe you should cancel your membership". If you are considering this club for its pool, you should take this into account, since it doesn't seem like this will change.

Source: Google

★ 1

I been a member for about 10 years. The new management is pushing out the lap swimmers. Today 3/25/23 they posted a new schedule for 4/1/23 BUT they implemented it today reducing lap swimming time from 6 hours to 4 hours. I found out when I arrived!

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★ 5

I never imagined that working out with a trainer can be this much fun. With Jesse, time flies. You’ll find the routine to reach your goal. Parkway athletic club is big, clean, and has well maintained equipments recommended for all ages. The staff are also very friendly and responsive. Good luck every one.

Source: Google

★ 5

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★ 5

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★ 1

Used to be a good gym when it was double diamond. Under new ownership, they have apparently extended deals to local high schools so now the entire place is full of teenagers socializing instead of working out. Seriously between the hours of 3pm to close expect to see groups of 2-5 high schoolers standing around equipment and occasionally moving. The new ownership is embarassing and has ruined what used to be a good local gym.

I would rather pick up rocks in my backyard to work out.

Source: Google

★ 5

Hands down best gym in Reno. We drive from Northwest Reno to South Reno, and it's worth it! They have several different programs and child care, and now they will be doing Martial Arts! I highly recommend at least going to check this gym out! It's not your typical run of the mill corporate gym!

Source: Google

★ 1

Lack of honesty … They didn’t disclose that you need to pay cancellation fee and you need to cancel 30 days before billing date … like I’m renting a house … don’t recommend people who are not forthcoming

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★ 5

Great choices of equipment. Staff is friendly and helpful.

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★ 5

Best gym in South Reno! Friendly staff, excellent classes, good policy!! I came from the other gym nearby with an awful staff and people, and hands down for parkway!! Best ever!!!

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★ 5

It was great, as always!

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★ 5

What is the swimming pool length?

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★ 5

We ❤️ The kids aquatics program!

We transferred here from another swim school in Reno and have loved everything about the 1:1 and small group swim lessons offered here.

Fred and his team of instructors do an amazing job and our sons have enjoyed this program far more than the previous one.

We have a lot on our schedule and in addition to the great instruction they offer a lot of different times for each level which has let us attend far more sessions each week than before we joined.

Can’t recommend this program enough.

Source: Google

★ 5

The parkway athletic club I tried a week trial and it was one of the best gyms that I have seen in a while it is located in the South Meadows area of Reno and they got workout machines for the whole body they got a swimming pool showers a sauna steam room good place to check out but it's a little expensive

Source: Google

★ 5

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★ 4

I have several gym memberships and this gym has become my favorite. They have all the amenities. They are seldom packed where you can’t use Eqiupment. Only reason I didn’t give them 5 stars is because the sauna sometimes isn’t working or won’t get to temp. Other than that this is the best gym around.

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★ 5

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★ 5

Un lugar perfecto para disfrutar

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★ 5

The staff here are always friendly. Luke has been an amazing trainer and staff member, always making the gym a great place to be. Thank you!

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★ 3

This is a nice gym, but watch out when it comes to buying a personal training plan. They have a guy that Recruit people in telling how much Experience he has as a personal training and what all he can do for you and how much he has help other people and how he’s going to help you. But when you show up to your first training it’s a totally different person to train you that’s looks 16 without notice so everything you’ve just talked about and the plans are out the window and your stuck in a Pricey Contract. Kinda like a scam to me if I would of known better I would of just used the gym Facility. Also no kind of Professionalism instead of calling you during regular business hours about important concerns or business they text you after hours. Thumbs down

Source: Google

★ 5

The gym itself is five stars for cleanliness, friendly staff, and new equipment. However, this review is mostly about the excellent youth swim lessons. My kids have been taking lessons here for two years, and we feel that the program, while always great, has vastly improved over the past six months. The instructors are in the pool engaged with the kids and helping them improve their strokes for the entire lesson. Thanks to this program, my kids are now excellent swimmers, but we continue to take them to lessons because the amount of exercise they get is unbeatable. At the prior swim program they attended, they were actually in the water swimming for about 8 minutes a week. At Parkway, they are swimming (laps at their level) and receiving instruction the entire 45 minute lesson. They go twice a week but could go three times a week for no additional fee. We also love that these indoor swim lessons are always on, even if the weather is bad or too smoky. Highly recommend!

Source: Google

★ 5

Water features, entire facility is great.
Best in Reno. Also enjoy the people I meet at this club. You will be impressed.

Source: Google

★ 5

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★ 5

Love the environment, it's not nearly as crowded as South Rac or 24 hr fitness where I used to go, so it gives you a lot of space, both physically & mentally, to train and workout. Also some very cool classes they have programmed and the gym is packed with many equipment, workout area and awesome functional training floor/area. Two racquetball courts too!

Source: Google

★ 5

Source: Google