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Gym Fitness center Spa Tanning salonAbout the Club
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
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Reviews
Adam Duckro
★ 4
Source: Google
Matty Mac
★ 3
I feel like this gym is nice be careful though online is fishy says your location is open yet I get there and doors locked till 6am? Very inconvenient that the website isn’t accurate but besides that I’ve always had a good experience at planet very clean most front desk friendly
Source: Google
Daniel Rose
★ 5
Nice, clean, friendly
Source: Google
WithWil
★ 5
It's a planet fitness, so there's that. If you like planet fitness, you know what to expect from this gym. Every time I've come here it has been clean, the front desk people have been pleasant and, if you shower at the gym, the water has been warm. I generally go really late/ early though, so that might need to be kept in mind.
Source: Google
Rod McPherson
★ 4
i worked out
Source: Google
Joel Mayes
★ 5
Was visiting from out of town and there was a little confusion when I checked in...but Morgan and Ingrid were SUPER nice, helpful, and they made the overall experience a great one! The place is clean, spacious, and when I went, the folks at the front desk were friendly! Highly recommend!
Source: Google
Damon Drake
★ 5
Source: Google
Mars Ball
★ 5
Source: Google
Eve Dallas
★ 5
Very friendly staff
Source: Google
Marie Luna-Weller
★ 5
My happy place. PF
Source: Google
Tom Elliott
★ 5
Friendly and helpful staff. The facility is kept clean, just need to avoid the busy times.
9/6/2025 Saturday still a a facility and staff!! I witnessed Dillon, who was running the place, deal with a person who was not a member very professionally and with calmness. It was good to see how he handled the situation.
Source: Google
Jett G
★ 5
Great, clean and pleasant staff!!
Thanks again, Ed And Morgan!!!!!
Mahalo-Jett
Source: Google
Fleabagmuttlover Fleabagmuttlover
★ 5
Source: Google
Vegas Knights
★ 5
Source: Google
Vanessa Asheim
★ 5
Source: Google
Cindy Both
★ 5
I love that nobody cares when you walk in the door. Just do your thing. Customer service is Top Notch. I appreciate the safety standards of your facility.
Source: Google
Jane
★ 4
The members spray the cleaner all over so it sprays other people in the face and body, it’s not Covid get rid of this spraying all the machines down before using them I’m about to cancel my membership because of it leaves the machine soaking wet too
Source: Google
Hayden Tarrant
★ 1
Juan, the manager there had a very rude manner, when I walked in he ignored almost all my questions and mentioned my weight while making small remarks about it, I also heard him talking to one of the employees and being really disrespectful to them.
Source: Google
Travis Horn
★ 5
Source: Google
Larry Baker
★ 5
Source: Google
Beauty Nunez
★ 1
06/27/2025.
If I could give a 0 star I’d love to! The man with glasses at the front desk named Juan can’t comprehend a single context of the situation. I had to repeat myself 3x as he looks at me stammering, he says I would receive an email about changing my location I did, I’ve shown it. But then proceeds to say “but you cancelled the membership.” Yes I understood I cancelled the membership but the email also states I have until July 16,2025 to use the facility. I’ve stated I’m moving out of state on July so I went in to do a last work out for the week. Showing my email confirmation and he still says no. I ask to whom do I speak about this to such as an HR or just a manager on site. He starts to look at me freaked out and looks at me as if I’m speaking another language, that’s when he starts to stammer. Sir the situation is an easy fix, it’s not a hard biochemistry question. He then proceeds to tell me “I don’t know I can’t do anything about that since you cancelled it.” I internally slap my head because this man can’t seem to comprehend the email I showed him with the agreement number, my words, and overall the easy fix of the situation. I lost brain cells by just speaking to this man.
Source: Google
Essential Roots
★ 5
Source: Google
Tricia Young
★ 5
This place is not very busy. You can always find a machine to work out on. Clean, with new equipment.
Source: Google
Evangelina Montes
★ 5
Love it alway nice an clean
Source: Google
Phillip Fitzlaff
★ 5
Never had a problem here. It's always clean, staff is always friendly, never have to wait for equipment , and black card area is well maintained.
Source: Google
Charles Wilhite
★ 5
Source: Google
Robert Pride
★ 5
Source: Google
Lara Ceccarini
★ 5
Source: Google
Natasha Skinner
★ 3
It is always a great place to exercise, even at midnight.
Source: Google
Al Sang
★ 3
Nice facility, although no pools nor saunas.
Source: Google
Ricky Chavirez
★ 5
Source: Google
Karla Gomora
★ 1
Peor servicio
Source: Google
Xiomara
★ 5
Source: Google
Gabriel
★ 5
I’ve been stopping at Planet Fitness locations while traveling from NY, and this one is by far the best! Everything is clean, the staff is very polite, and the bathrooms are excellent! You deserve 6 stars!
Source: Google
Jillian
★ 5
Always clean, never crowded.
Source: Google
Michele Enli
★ 5
Pam & Breena are awesome!!! They are SO friendly, knowledgeable and caring!!! They are always attentive to all members and quickly respond to all needs! They deserve raises! Thank You Pam & Breena! The facility is well maintained as well!
Source: Google
Sofia Flores
★ 1
This morning was the worst experience I have ever had at this location!!!! Jared the front desk guy totally ignored me when I came to the desk had both of his AirPods on his ear no name tag to identify him and helped another person that came after us until I finally said hello can you help me!!!! Lord knows this might’ve set him off to actually do his job he was so rude and just the smart remarks after the questions like it’s ok if you’re having a bad day we all have them but come on now your customer service you don’t have to be friendly but at least be professional for a few minutes poor guy didn’t even want to look me up in any way form or fashion!!!! To the regional managers please do better I couldn’t access my account and simply wanted to see if he could help me and clearly was a disaster on his end wouldn’t even take the time out to do anything every other word was a smart comment please do better and hire the right people because this is the worst situation for any business Hared get help or counseling sir or maybe even retrain in the customer service department again and take the refresher course because you don’t have a clue on how customer service works bro!!!!
Source: Google
Shane Lewis
★ 5
I've been going to planet fitness for years, great place to train, although my wife says some locations have a lot of creepy people so chose ur location wisely, and enjoy the equipment, staff can be grumpy at some places to
Source: Google
Aqeel Wesley
★ 5
Functional for regular fitness and they keep it clean
Source: Google
Scott Roberts
★ 5
I've been to many Planet Fitness across the nation and this is the best Planet Fitness I have ever been.
Source: Google
Billy V
★ 1
I don't care how you take it... you allow Men in women's restrooms but I can shower while a female attendant is cleaning the other part of the locker room. You allow the men's room to be shut down for 2 hours while people are getting ready for work, hire a male attendant if that's the problem.
Source: Google
Jason
★ 5
Source: Google
Stev Powell
★ 5
Great space great place and very great people my wife and I love the gym.
Source: Google
Raufu Cunningham
★ 5
The thing about this planet fitness is the people are super nice. The people working out are always very courteous and respectful. Above that the staff are simply incredible! They always greet me when I come and go and the facilities are always super clean 100% recommend. Sign up for the black card the hydro massage and tanning included is worth that alone.
Source: Google
Sarah Smith
★ 1
I have been trying to cancel with you for months because I moved across the country. You never have a manager available, you won’t cancel my account unless I come in. I live across the country!! I’m not flying back to LV to cancel a stupid gym membership. Just cancel it! I was told tonight that I need to send in a letter! It is 2024! We literally have robots now, and you want me to send in a letter via usps? Grow up and cancel my damn account. You want me to jump on my and buggy to deliver it to you too? On top of that, your staff tonight was so rude and completely condescending. I should not have to go through all of this just to cancel a membership. I filed a complaint with the BBB. If you cost me another cent, I’ll make sure I sue as well.
Update: called my bank, and made sure they put a “stop payment” on it. I will also be following up with BBB, and making sure you stop taking advantage of people the way that you are. It should be illegal. No… I’m not going to email your “social” account managers. You need to do better, and stop taking advantage of people. What you’re doing, is trying your very hardest to keep people paying you when they don’t want your service anymore, and you make it impossible to cancel. You're criminals at this point.
Source: Google
Robert Schwartz
★ 5
New updated treadmills, wide selection of weight machines that I noticed aren't at other locations. Huge facility and friendly staff as usual.
Source: Google
Valerie Parker
★ 5
Moved to Vegas a couple months ago and tried a few PF in my area. This location is huge, lots of space and CLEAN!! Shootout to Juan, he is great and very helpful!!
Source: Google
Daniel M. Dejesus Barrera
★ 5
Source: Google
Marcela Rodriguez
★ 5
Source: Google
40 369
★ 1
Customer service do way too much ive been to different planet fitnesses and my guest can come in without me being there i just unlock there barcode. but no these foos take there job way too serious acting like there getting paid 30 the hour like seriously just let him in he has my membership
Source: Google
Jeremy Ayres
★ 1
I moved out of state and called to cancel my membership. They said they require a NOTORIZED letter to cancel my membership. They make it as difficult as possible to cancel a membership. It is bs and this is a horrible company. I will never reactivate my membership with this unethical, horrid company.
Source: Google
Joseph Mace
★ 5
Best Planet Fitness out there! Staff is top tier and they do a great job of taking care of their people. Gym patrons are friendly and the place has plenty of great equipment. Love getting a workout in here!
Source: Google
Robert Smith
★ 1
Hot inside with a Musty smell
Source: Google
Hunter Galindo
★ 1
Expect zero communication between team members, system lost the card I had on file without any explanation, I was told this was a matter between ‘my bank and me’ without any sort of apology or accountability for the issues arising from just trying to do a simple transfer of membership. I live on the other side of town now and once again have to drive back to the lake mead location to cancel when this should have been resolved the other day I was down!
Update: I updated my balance and called to transfer and I've been ping ponging between the Lake Mead location and the other one I'm trying to transfer to on which gym it's done with. Called Lake Mead to which they told me I still have an overdue credit- starting to feel like this is one big scam
Source: Google
Kathy Stosz
★ 5
Source: Google
Marina Fowlkes
★ 5
Clean and lot of equipment. Helpful workers
Source: Google
Leslie
★ 5
Great phone customer service
Source: Google
battlesound
★ 5
This Planet Fitness is really big. The extra room between machines and areas gives a sense of being very relaxed and free. Just keep it clean and maintained. Some gym members don't pick up after themselves (paper towels, toilet paper, barbells). Those people can do a little better, eh. Um, a hanger was missing off the mounting bracket in a changing room. Friendly staff. Machines are legit.
Source: Google
Annette Hinkle
★ 3
I am in town for a week on business and purchased a 24 hour pass as the Tenya and Lk Mead location. My meetings were at Sunset/ 215. I tried a Planet Fitness over there while I was on break and was told I was unable to use my pass. I had to return to where I bought it to work out. Planet Fitness has so many locations why would you limit a 24 hour pass. Next time I’m here for meetings I’ll try LVAC. Very disappointed.
Source: Google
william slusher
★ 5
Source: Google
JEFF PABLO
★ 5
When I travel out of state I work out at different Planet Fitness’s. This location by far is my top choice. The 2 gents at the counter are really friendly & very helpful. This location is very clean.
Keep up the great work.
Source: Google
Brandon Johnson
★ 5
Really nice gym, always clean and not too busy. It has everything I need. Locker rooms are stellar.
Source: Google
Jim Walker
★ 5
Cleanest planet fitness in town , Juan, Pedro, and Corey are the best , always there to help you out , a pleasure to be around 😀 Got to check it out for yourself!
Source: Google
Jordan Stern
★ 5
Corey at the Lake Mead location is the best trainer Ive seen. The guy knows everything and how to explain it. It helps a lot. Its free training here. 5 stars
Source: Google
Nicholas
★ 5
Source: Google
Zachariah Stonehouse
★ 5
Not every location is set up exactly the same, but this location is very spacious compared to others. Always a friendly and approachable staff. Very clean equipment and in good working order. Never to crowded. Although it's a little extra drive to get to this location from where I live, I highly recommend this one. 🫡
Source: Google
BRAD
★ 5
Si es muy bonito pero creo que le faltan más pesos en mancuernas y lo que es para press banca con barra libre y sentadilla libre, fuera bueno que implementarán eso tambien
Source: Google
Travis Daniels
★ 5
Love it staff is very nice
Source: Google
Noreen Masterson
★ 5
I love this place.The staff is always so helpful and kind. I had the pleasure of taking a class with the trainer Cory. I had such a pleasant experience. He makes sure he teaches you how to use the equipment properly. When you get tired he gives you strength to keep going. I am so looking forward to taking another class. I so recommend you try his classes.
Source: Google
Kevin Meehan
★ 5
I really like this place. It's not crowded when I go. The 30 Minute Workout area is great, and it's rarely populated by people not using it correctly. There are plenty of machines to use. The staff is very helpful.
Source: Google
FIB
★ 5
Chill and pretty quiet Planet Fitness. Its huge and has alot of machines. Clean and well kept. The employees are very friendly.
Source: Google
Gil
★ 5
Great environment, superb service and very clean and friendly
Source: Google
Bree C.
★ 5
I visited this Planet Fitness on 13 February 2024 and my experience was wonderful,
I arrived at a 3am timeframe and was immediately greeted by a pleasant male worker who followed PF Policies and made sure that I was a Member by checking the Computer after I scanned in.
Everything went great and I will definitely be a returning PF Black Card Member.
# Judgement Free Zone
Source: Google
Alex Villegas
★ 3
Source: Google
Stephen Coston
★ 1
Scam artists stole money from my elderly mother. She tried to sign up myself and my son for a membership, we never used the memberships and cancelled before activating. They refused to refund the money.
Source: Google
Mike Moreno
★ 4
I enjoy my visit at Planet Fitness I am a black card member and have been a member for a little while I enjoy the facilities and the atmosphere and I think you should too
Source: Google
Gilbert Vasquez
★ 5
Source: Google
Cozy Hag
★ 4
Great location, kind staff, and not too busy.
Source: Google
noel grimes
★ 5
Beautiful location and friendly staff
Source: Google
Meredith & Paul
★ 5
Super clean equipment. The water pressure in the showers is better than any other PF in the area! 💯
Source: Google
A.J Nichols
★ 1
Mel is rude and doesn’t know how to answer questions without a stank attitude
Source: Google
Reene Clark
★ 5
Source: Google
kareem scales
★ 5
Source: Google
Amber R
★ 1
Was interested in signing up and wanted to try it out, accidentally set the free day pass for the wrong location but I assumed it wouldn’t be too much of an issue since we were prospects/potential members. Assistant manager and shift lead were not welcoming, and said we cannot utilize the gym since we chose the wrong location. Manager was just sitting down with his laptop and just said there’s nothing he can do. Wasn’t asked if it was my first time there, wasn’t asked if I I was interested in joining, wasn’t offered a tour, wasn’t given an option for a paid day pass, nothing. The entire management team stayed silent shrugging their shoulders as we waited for some compromise, so we just left. Great way to get in those sales! First impressions are very important, run your business better.
Source: Google
Johnny B Good
★ 5
Great gym. Just wish they had heavier dumbbells. Only go up to 75. Really wish they had up to 120
Source: Google
Rod Rivera
★ 5
Source: Google
Ronnie Chavez
★ 5
Love the new equipment.
Always clean.
Source: Google
Joe None Ya
★ 5
Source: Google
Jade Pouncy-Beecher
★ 5
Source: Google
reddevilparatrooper
★ 4
The price for a gym membership is nice. The place is clean and spacious. Lots of weights and exercise equipment. I go there usually after midnight when not many people are around.
Source: Google
K9 Krewe Pet Care
★ 5
Out of the 50+ Planet Fitness that I’ve been too while traveling, THIS Las Vegas LOCATION (W. Lake Mead Blvd) is overall the BEST one that I’ve been to!
• Clean facility
• With the exception of the subpar water pressure in one of the women’s showers (the handicap stall), the water pressure in the other three ladies showers is actually pretty good! If rating the shower water pressure on a scale of 1 to 10 (EXCLUDING the water pressure in handicap shower w/ the handheld shower head), I’d say that the rating for the water pressure in the other 3 showers (the ones that have the frosted glass doors) is between an 8 & a 9— the pressure varies a little between shower stalls.
Other things that I like about this loc are that they...
- Have 4 hydro massage beds, (2) flat & (2) sit-up@ 45°, + play nice chill spa relaxation music in hydro bed area
- Have (2) zero gravity massage chairs + TV
- 1 lay down tanning bed
- 1 Hybrid Total Body Enhancement machine (TBE infrared/ tanning combo)
- 1 Total Body Enhancement machine
- 3 standup tanning beds
- Black Card lounge has 3 upholstered chairs + TV
I rarely write reviews but this PF location earned it! Shoutout to the PF STAFF @ the W. Lake Mead location! THANK YOU for doing a fantastic job on maintaining this location. Keep up the great work!
To CORPORATE and MANAGERS,
GIVE the team at this location a PAY RAISE! They’ve earned it!
Source: Google
Dawn Green
★ 3
It’s a good location I just wish the showers had hot water especially now that it’s getting cold.
Source: Google
Ericson Quintanilla
★ 5
Source: Google
Tony Gugliuzza
★ 5
Love PF
Source: Google
Michael Newson Jr
★ 5
One of my favorite gyms!
Source: Google
Steven Gomez
★ 5
This is a newer PF location and easily the most spacious PF I've seen in town. They have gotten a lot of new traffic and the workout areas do get busy during the afternoon/evening rush. But they have a ton of brand new equipment and (especially if you're doing cardio) you should be able to find a spot even when it's busy. Super nice and helpful staff as well.
Source: Google
Farid Vaghefi
★ 5
Amazing staff that is very friendly and accommodating. The gym and locker room is very large and spacious. The staff routinely cleans the entire gym and locker room. The black card spa is excellent with a lot of lounge space. Excellent showers. Well kept gym.
Source: Google
Alma Flores
★ 5
Source: Google
twyla gutierrez
★ 5
newer equipment, not too crowded (tho capacity is 450 people!), and the majority of people clean their equipment after using! i went to a LVAC one time, there was not even spray and paper towels for anyone to wipe equipment. the LVAC was gross! planet fitness has always been really clean, providing cleaning supplies BEFORE the pandemic even!
Source: Google
Nikkita Jackson
★ 5
First time going to this PF as I like to visit all in thr Vegas area. I really liked it, clean the staff were friendly and attentive to the gym with plenty of space and equipment. I will be back
Source: Google
Julio Lemus
★ 2
Tienen el mismo precio las membresía quw otros GYM
Source: Google
Angel Hernandez
★ 5
Very nice staff and also very lovely equipment inside to with out in.
Source: Google
Saiko
★ 5
Been going to this one after work (8pm-9pm) and never run into way too many people, great gym if u have anxiety and are looking to start going
Source: Google
Gregory Verso
★ 5
Source: Google
Michael Perez
★ 5
Clean and friendly staff
Source: Google
Orji Okereke
★ 5
Best planet fitness I have been to yet. I transferred my membership to this location and it was seamless. Very spacious with a lot of new machines. Very happy to make this my new home location.
Source: Google
Ziv Gordon
★ 5
Source: Google
Dion Garbutt
★ 5
Silver Sneaker
Source: Google
Jeff Bloom
★ 5
Source: Google
Lisa Gnd
★ 1
Worst Planet Fitness ever. The « manager » told me that because I’m a guest in our membership I can not use one massage chair, in 6 months all around the states it’s the first time I hear that, ever. When I calmly said that to her, she start to be so condescending with me, can see in her eyes that it’s because I’m not American. My boyfriend came to talk to her and show his member code and said that he won’t use it so I can. She wouldn’t budge. We ultimately said that we want to transfer the ownership of the account to me and put him as a guest and she said NO. Like what do I need to do to use ONE SINGLE massage chair for 10 minute when NO ONE is using any. There is literally 3 people beside us in the all PF this morning. What a *
Source: Google
Brandon N
★ 1
Don’t go here
The manager is very arrogant and the water is not cold at all
Me and My wife travel all around the country. I had the black card and my wife don’t but I don’t use the black card area because I don’t need it but sometime my wife want to use it in my place. We used at least 40 planet fitness and this is the first time that the manager told me that my wife can’t use my place is black card area. The manager don’t know how to use common sense, only following the rule without thinking. Very sad…
This is several Planet Fitness in Las Vegas, please don’t use this one.
Source: Google
Dwayne Dunn
★ 1
I’ve been going here 6 days week since December. Since Renee left, I only know Juan and Blake that still work there. The rest all have their faces buried in their phones. Tonight, I come in and get judged by one of the desk clerks. She was extremely rude to me. I was in a positive mood before her antics. What happened to PF being The Judgement Free Zone®? I was totally embarrassed by this employee who has spent far less time than I have there. Hire Renee back and rid yourself of this rude purple-haired woman that thinks she can judge and insult customers!
Source: Google
Tiffany Hamlin
★ 5
I've been to PFs all over the country, and this is the cleanest I've ever seen! All the staff are friendly as well
Source: Google
Sergio Hernandez
★ 5
Great equipment. Management is awesome as well as the staff.
Source: Google
Rachael Chavez
★ 5
Love planet fitness!
Source: Google
Elliot Goe
★ 1
Power and Utilities and Resources and Service was shut down.
Sept 1-2nd around midnight during the storm.
I wanted to inquire about purchasing a drink.
I was thirsty.
Wasn't offered anything, or given what a radio emergency broadcast should give, to those stranded or lost or looking for food and drink.
... But with the power out,
I mean, hell... Even writing an IOU ON PAPER,
Would suffice shouldn't it ?
One day when the computers were beinf updated,
We used paper ಠ,_」ಠಠᴥಠಠ‿ಠಠωಠಠ_ʖಠ check-in.
When I worked the front desk in college for the rec center, ...
We used paper and just ID verification.
Source: Google
Desert Dweller
★ 4
I’ve only been here late at night. It’s the largest Planet Fitness I’ve been to and also has more machines and newer equipment here. They have a water bottle refill station and the A/C is very cold
Source: Google
John Coppi
★ 5
Source: Google
Carlos Duran
★ 4
Great experience at the gym.
Was not too busy here. I'll have to come and visit this again.
Source: Google
Eveline Marcks
★ 5
Love this place quiet and clean gym to work out
Excellent staff 👏 👍
Source: Google
Evany Martinez
★ 4
Source: Google
John Smith
★ 1
This place was great when it first opened. It's gone downhill fast.
Source: Google
Pamela Holmes
★ 4
Source: Google
Stephanie Jimenez
★ 5
I’ve only been to two gyms in LV, this one and the Eos by Rainbow. By far, this gym is my favorite. Way more sanitary and I often see staff cleaning equipment unlike, eos. This gym doesn’t get as crowded. Barbells are usually, ALWAYS, in the place they should be. Staff are very friendly. Would recommend
Source: Google
Martín Gallegos
★ 5
Clean, neat, new, and cool (temperature) facility
Source: Google
OGxSOUPxBONE
★ 5
CLEANEST P.F. in Vegas... Ran into a Dude that i usually see at tha Silverado location... He running L.M. now... Ill b there on Friday... Gime a Part'time.. Heheheheee!!!
Source: Google
Steve K
★ 5
Best run gym...great crew.lead by juan..im in my 60's..great workout
Source: Google
Araceli Russell (Siren96r)
★ 5
Source: Google
Veronica Daniels
★ 5
When I see Renne at the front desk when I walk in he inspires me to work out hard this man should be in a magazine. I've never seen a normal person working like him. Not only is his body beyond perfect he treats everyone kind. I've seen him work grave yard shifts days shift and is always very kind and helpful no matter what shift he works I've seen this man cleaning always showing people how to use the weights properly. It's would take days for me to explain how awesome he is I just want to thank you on my journey of fitness. Veronica Daniels
Source: Google
Danielle Cross
★ 5
I love this gym it’s CLEAN and the staff is friendly….
Source: Google
Eveline Marcks
★ 5
Cleaned hourly
Super nice people
I been at other places and there is no comparison to the cleanliness of this facility
Thank you keep it up
Source: Google
Zak H
★ 5
Source: Google
Bernardo Groszewicz
★ 5
Source: Google
Priscilla Garza
★ 5
Staff friendly
Source: Google
LaTisha Rorem
★ 5
Love this location! Super new, clean, lots of space, and the staff is super nice!
Source: Google
meyoshi08
★ 5
I love this gym! It’s always very clean. The staff is so welcoming and amazing!
Source: Google
J
★ 1
I was a member of this gym since a few days after their grand opening in early October. Everything went smoothly here until I requested a brief 1-2 month pause at the gym due to a medical procedure and they rigidly requested a medical note even though they didn’t request one the first time I asked for a pause. The manager, Juan, had such a non-chalant and uncaring attitude that will make your blood boil. So instead of just a pause, I asked for cancellation. Because of the rude manager, I will be looking for another gym.
It’s a shame because I enjoyed this location for a late night workout and it’s relatively clean.
Source: Google
Jo2 Vega
★ 5
Source: Google
User X13
★ 1
One bald man employee was very rude to me and showed me attitude. It’s a killer when working out and having to deal with people like that. Truly disappointing and they need to focus on who they’re hiring.
Source: Google
Scott De Jack
★ 4
One of the few Fitness facilities that delivers just what they promise. The only negative to me about Planet Fitness is no free weight squat rack!!! That does drive me a little crazy 😧
Source: Google
E B
★ 5
Very good location , clean , friendly staff, and it doesn’t seem to be busy. I can’t really find anything bad to say about this location . As black card member I’m glad I’m able to go to this location if I’m ever on that side of town.
Source: Google
Vanessa A
★ 3
I’ve been to the gym a few times now, and most of my experiences have been pretty good! I recommend it in general BUT my most recent experience was not the best :( I went with my partner for a work out on a Sunday. There was a guy working the front desk with locs and he hassled me and my boyfriend about the way that we got checked in. Instead of giving his barcode, my partner typically gives his phone number due to account issues. We ~always~ do this, we’ve been to this location, the Boca Park gym and the location on Eastern/Owens a few times and never have any issues. I am a guest, and he has a black card, so we usually don’t run into any issues, and we’ve been going to the gym together for almost 4 months.
But the guy made us wait for so long and the other girl working at the front didn’t do anything to help us! :( He eventually just let us go, but gave this apathetic attitude when it came to not using a barcode. I was really confused because we’ve never had this issue before? And he said it wasn’t a new thing. So I don’t know if he was just new or didn’t really want to help us. The customer service is usually much better with other employees, and other gyms. I was a little disappointed that her coworker didn’t try to help him, because then it eats away into our time for the gym. We take the bus so we typically give ourselves a pretty strict timeline, once we arrive at the gym. BUT OTHER THAN THAT - the facilities are super well-maintained. The gym is gorgeous, and the service is usually pretty good. That one guy left a slightly bad taste in my mouth and for my bf too, but I know that if it was any other staff members, it wouldn’t have been like that. The gym is always super clean and they have a lot of equipment, so I never feel anxious about having to share the equipment with people. I recommend this location or even the Boca Park location! ❤️
Source: Google
lei Torres
★ 5
Best planet fitness gym in Vegas
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Derry Day
★ 5
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VegasValley Virgo
★ 5
Best facility! They just opened so they have all the newest machines. It's a big gym and usually not too busy and very rarely a wait and short at that. And there's a variety of machines to use. The staff here is super friendly and helpful. My favorite facility in town 😎
Source: Google
Kelvin Batista
★ 5
I just want to thank Valeria and all the team in Planet Fitness for keeping it an organized and friendly environment to visit and get your exercise done, knowing everything is nice and clean.
Source: Google
Karen Ackley
★ 5
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Michael Rodriguez
★ 5
Great staff and gym is very well maintained. Much love to the staff.
Source: Google
Amaya Michelena
★ 5
Me encanta el lugar, super agradable, todo muy limpio, buenas máquinas y los trabajadores siempre son muy amables y atentos. Lo recomiendo mucho
Source: Google
Mekwanya Clay
★ 5
The staff here is friendly and always ready to assist. This facility is very clean. Planet Fitness has everything needed to start your fitness journey.😊
Source: Google
lacey neal
★ 5
I love this location! The staff is really helpful, especially Juan. Who worked hard to transfer me from another location, always friendly And personable!!
Thanks Juan
Source: Google
David Flores
★ 5
Very clean facility and friendly staff. Never too busy so you can usually get the machine you're looking for. Great place.
Source: Google
Ryan
★ 5
Clean, friendly staff, plenty of machines and weights to get whatever kind of workout you are looking for.
Source: Google
Nichole SicNic Nichols (Nic)
★ 5
The new Lake Mead & Tenaya spot is THE spot to workout at. Always clean, always friendly staff, great hours, ample machines, personal trainer on deck to work with you. This place brings me joy. I just wish they did group classes like yoga at least but the machines do make up for that lack, complete with TRX racks, battle ropes & more! My favorite ppl are Juan & Valeria.... Super rad ppl, get to know them if you have a chance oh and they are really helpful if you need ANYTHING! THERE'S SO MUCH MORE I WANT TO SAY ABOUT THIS PLACE BUT IT'S ESCAPING ME, YOU JUST HAVE TO CHECK THIS SPOT OUT, LOTTA BANG FOR FOR BUCK!
Source: Google
Mark Allen
★ 5
New equipment and bodacious staff! Friendly folks at the gym and hydromassage is excellent!
Source: Google
Harrison Dooley
★ 5
Always clean, friendliest staff in town
Source: Google
Javier Robles
★ 5
Great place, and trully a no judgement zone.
Source: Google
Alex B
★ 5
Nice and clean gym. Love coming to this location while I'm in Vegas visiting
Source: Google
Kristen Brown
★ 4
I really really want to give this a 5 star - like it is so close. They have a fantastic selection of newest machines and not a ton of people. Even when it is decently busy you really don't wait for machines. It is kept really clean and the staff is super nice. The ONLY reason I cannot give full stars: it is hard to find a place for mat stretching and exercises due to the layout. If two or three people have mats against the wall, you are relegated to in between machiners or out in the middle of walking areas. Otherwise, I love this gym!
Source: Google
Chris Madison
★ 1
Immediately felt like I was unwanted in their location and after looking around at the demographics of the existing members I could see how confusing and unorthodox my existence in their location could be.
Source: Google
Nikita Wright
★ 4
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Billy Kesner
★ 3
Met the regional manager for this location. Not a pleasant lady. Other than her, nice place.
Source: Google
Tywayne R
★ 5
Always clean and always open!!!
Source: Google
Demarlo Key
★ 5
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Venetia Savala
★ 4
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Ashley Singleton
★ 5
I’m so lucky to have this location as my home gym. The staff is amazing! Juan’s friendly personality makes him feel like one of the “homies”, Chris has mastered professionalism by greeting his customers by name before they even check-in (super impressive) and Valeria’s sweet demeanor consistently shows exceptional customer service. Thank you PF team for all that you do!
Source: Google
BRI (Bri)
★ 5
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Pablo Gouaille
★ 5
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Anna McCulloch
★ 5
Great location. There is always 2 people working. Everyone there is so willng to help and answer questions. Facility is always extremely clean and well kept.
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Gail Harris
★ 5
I have regularly visited many Planet Fitness locations in many cities. I am so lucky to have this brand new one near me. There are more of all the machines I use. Mainly, the customer service is amazing. An employee, Blake, helped me immensely when I dropped my phone into a very inconvenient spot.
Source: Google
Elis D.P.
★ 5
Loved it, not too full, lot of space. Everyone very friendly and helpful at chekin. Variety of machines. I felt just like home, Europe.🙂💪 Will definitely go again, when here.
Source: Google
Madison Laskowski
★ 5
I’ve always loved PF but was very excited waiting for this location to open. Within a short period of time the staff addressed me by name and I’ve built great gym friendships with them!
This location is clean, comfortable, and safe! All the equipment is clean and new!
Source: Google
LaTisha
★ 5
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Safira Allen
★ 1
Hated it.
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royal crown towing
★ 5
Meh
Source: Google
Kidale Smith
★ 5
Literally the best location, clean, wonderful friendly staff, 24 hours, spacious, lounge.
It's worth the 20 minute drive, I FINALLY feel comfortable, I can be myself and feel free, THIS is the gym for me!!
Source: Google
Melinda N
★ 5
I joined a few weeks ago in Summerlin Nevada and had excellent customer service from the assistant manager Vinny. He was very friendly and knowledgeable with a nice smile and could multi task the front area even when it was busy. I have worked in Customer Service management for many years and feel Vinny is an asset to the Planet Fitness corporation and they are lucky to have him. I also want to say that this gym was very clean in every way and is very well run.
I met the manager Katelyn today and she also is a valuable employee to Planet Fitness with her management skills and acknowledging a good valuable employee.
Source: Google
Harry “Savvy Harry” Harris
★ 5
Great new facility, great staff, and everything that one needs to get fit
Source: Google