★ 5

Pure Barre is the perfect workout! It’s such a beautifully balanced combination of Pilates, ballet, and strength training - challenging yet low-impact, graceful yet powerful. Every class leaves me feeling stronger, more flexible, and completely re-energized. The movements are small but incredibly effective, and the instructors are always motivating and encouraging. It’s a total mind-body workout that tones everything and lifts your mood at the same time. Absolutely love it! ✨

Source: Google

★ 5

Just completed my second workout here and I’m loving it! It is challenging me in new ways as I am usually a HIIT workout fanatic. I can definitely feel those deep abdominal muscles working. Can’t wait to try more classes!

Source: Google

★ 5

Great place to workout with a focus on balance and all around body strengthening.

Source: Google

★ 5

Great studio. All class formats are full body and no impact (or low impact). A variety of instructors means a variety of styles and techniques, perfect for toning and shaping muscles. Building strength while losing inches is wonderful. And each class can be made as difficult or easy as you need / like.

Source: Google

★ 5

Love this place! Great workouts, love the variety of music and each teacher brings their own uniqueness so each class is fun and engaging!

Source: Google

★ 5

Source: Google

★ 5

I really love Pure Barre classes in North Reno. Diana, the owner and instructor, is the best! In few moths Barre exercises made me very flexible and I gain muscle beyond my expectations.

Source: Google

★ 5

Absolutely a fan of the Pure Barre studios in Reno. The classes are the perfect amount of fun, challenging, and motivational. All of the instructors are great, and i feel so welcomed each time I go. The membership is more than fair and they are always willing to work with you . Plus they do fun classes like Date Night. Highly recommend!

Source: Google

★ 5

Hannah's class is absolutely wonderful! She is professional, personable & an absolute blast. Amazing class & highly recommend!

Source: Google

★ 1

Final update: I had filed a complaint with NV Consumer Affairs which I highly recommend when you have no other recourse outside of small claims. Jeff followed up with his employee who admitted that she had mischaracterized my wife, and he reimbursed us today. Though I believe this should have been made right regardless of how cordial my wife was, I'm happy to put this behind us and appreciate the apology.

**Update #2**
Jeff is confusing my wife for Ms. Premo (another reviewer) and keeps saying our refund would be “out of his own pocket.” From one business owner to another, when you take money after a cancelation and provide no services, that money is by definition *in your pocket*. He has multiple cases like these he can’t keep straight which is why he is mistaking my wife for someone else (or just outright lying to save face). My wife is a “nice person” but if she wasn’t that doesn’t mean you’re entitled to steal from her.

**Update concerning Jeff Marr's reply**
Anyone who knows Ashton (and there are many in the community) knows that your accusations are either completely fabricated or your staff is confusing her with another customer who had similar issues. I hope it's the latter. Otherwise in a desperate attempt to skirt responsibility you have resorted to defaming my wife's good name. She spoke calmly, politely and professionally with Caralee who was very understanding (the only staff she spoke with). If anything, Caralee commiserated with my wife about how situations like these happened regularly with the change in ownership at the time of this oversight. No one so much as raised their voice. The only frustrations we have are with how you have neglected to make this right.

Short story:
Three weeks ago, the owner of Pure Barre Reno North, Jeff Marr, told my wife that we would be reimbursed $590 as his company had collected automatic payments following the (well-documented) cancelation of her membership. He has yet to send the check he said he would send. Not great business to ignore membership cancelations, collect the automatic payments (post-cancelation), then when discovered only agree to return some of the money, then finally agree to return all of the money which was pocketed for canceled services, and then not make good on your word and keep the money after all.

Longer story:
While my wife loved her experience with the actual classes and instructors, her schedule didn’t allow her to continue on, so she canceled her membership over the phone (6/10/22) AND by email (6/11/22) AND by follow-up email (6/16/22). I only recently asked her about a charge I noticed that was on my credit card that I didn’t recognize. We came to the realization that the past 14 months had that same charge despite having canceled so long ago. The manager, Caralee acknowledged the emails that my wife had sent canceling, she could also see that she had not been to the gym since canceling and that this issue (as ownership changed around that time) or similar messes have been discovered frequently causing her many headaches.

In that conversation, Caralee offered, via Jeff, to give back an arbitrary amount (four of the fourteen months’ payments) but relayed her hands were tied beyond that and directed us to ask VISA or Pure Barre Corporate for the remainder. Both companies, of course, told us that these charges are the local business’ responsibility to return.

At this point Caralee relayed that we should pursue small claims court for the remaining ten payments that were not returned. My wife asked to speak to the owner directly. Jeff placed blame on a former employee for the mistake and after a bit of back-and-forth agreed to return the remainder and took down our address to send a check. It has been three weeks and we have not received the check and Pure Barre is not returning our calls. It appears Jeff wants to keep the money after all. Posting the story here on principle-consumers should know when business owners won’t make a clean cut situation like this right.

Source: Google

★ 1

0/10 be cautious of this place. Take your business elsewhere.
*Not a mistake.

Source: Google

★ 5

Nice staff and addicting workouts!

Source: Google

★ 5

Love it here!

Source: Google

★ 5

The studio is clean, the friendliest staff, and always a great workout!

Source: Google

★ 5

Source: Google

★ 5

I love pure barre. It's a community of friends and a great workout. They always make me feel welcome.

Source: Google

★ 5

I used to have problems with sciatica and came to Pure Barre right after a 3 month chiropractic treatment. The exercises keep me feeling good and I am stronger and feel better. Love making it a priority in my life!

Source: Google

★ 5

I feel mentally and physically stronger when doing Pure Barre. The teachers have a specific intelligence around movement and I love the flow I feel when I’m in class.

Pure Barre is one of my favorite parts of my schedule. I use it to tone for aesthetics but also for injury prevention for running. It tones all the supporting muscles I need to be strong in competition. Barre has always been my secret weapon for running. When I have taken a break from Pure Barre, before I realized the correlation, I have noticed small aches and injuries. I will never stop doing Pure Barre classes.

Source: Google

★ 5

Awesome instructors, always a great workout!!

Source: Google

★ 5

Love Pure Barre! So much that I will be taking my 500th class later this week! If you are looking for a super effective and challenging workout, this is the place. Great instructors too.

Source: Google

★ 5

Love this studio!!!! All The instructors are amazing, the studio is clean, and the atmosphere is energetic and fun!

Source: Google

★ 5

Pure bar has been the most effective workout that I have found to tone my body. Focused workouts that leave me feeling strong and like I really did something. I love the classes and the teachers in Reno! Such a great experience!

Source: Google

★ 5

Love love LOVE Pure Barre amd all the beautiful instructors!! everyone here is so kind and it's the 1st time I have stuck with a workout regimen! So encouraging!! Thank you girls! Sew you at the barre 🩷

Source: Google

★ 5

Great classes & instructors 💜. I was always a solo workout person & adventurer (love hiking/running alone). But, I tore the labrum in my left hip & have had to move to low impact workouts until I have surgery. Pure Barre has been an amazing experience & I have grown to love being in a workout class with other people!

Source: Google

★ 5

Love this studio!

Source: Google

★ 5

Love Pure Barre! Fun workouts that are challenging and make me feel amazing! After my pregnancy I plan to go back several times a weeks!

Source: Google

★ 5

Source: Google

★ 5

Got a good sweat! Ashley was s an amazing instructor

Source: Google

★ 5

I was not into working out before finding Pure Barre and now I look forward to going every week and can’t wait to come back to the next class! Such a great workout every time and the teachers are INCREDIBLE, and I’ve seen amazing changes in my body since starting a few months ago!

Source: Google

★ 5

Great workout, changes each time and challenges everyone

Source: Google