★ 4

I tried going to your place a few mins ago, door is chained up. Do you have new hours of service?

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★ 5

Good anytime

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★ 1

If I could give this place (Millville NJ anytime fitness)a zero because of the rude and appallingly customer service my son received over just trying to cancel his membership from and employee named Joe Smith I would! He does not need to working with customers! He literally was screaming and arguing when he was just frustrated over the ordeal about canceling and continuing to be charged.

Source: Google

★ 1

Place its self is not bad.. ITS THE BILLING!!! I should not have to receive a call every 2 months to give my card information on the phone so that I can be charged my monthly payment. now I have late fees. Save your money any RUN TO PLANET FITNESS.

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★ 5

Has everything you need.

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★ 1

Communication is key with every business, and I've schedule two separate appointments back to back at the same time for a membership and it's been a no show each time. Let alone my pregnant wife and I live 30 minutes away and can't even wait inside for these people to show up since the doors are locked. Im not understanding why the managers or owners of this gym don't care or are so unorganized. WEVE CALLED MULTIPLE TIMES let alone you could just barely get them to answer the phone throughout the whole day. How do you even make money this way????? Absolutely frustrated at this point. Especially with gas prices these days.... I've spent a total of TWO HOURS driving back and forth to this place

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★ 5

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★ 5

I found this one off google. Really close to the interstate plant of room for a semi

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★ 5

Best Gym in Millville. Not crowded waiting to get my favorite machines and has all the equipment you need. 24/7 access makes it easier to fit in my schedule.

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★ 5

That’s a nice store and

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★ 3

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★ 5

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★ 4

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★ 4

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★ 2

I waited and waited for assistance (information) from the office..which I never received so I left...not very good customer service.

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★ 5

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★ 5

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★ 5

Great equipment. Great workout. Very professional

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★ 5

I was a member there for four years. During that time the staff was always friendly and willing to help me and answer any questions I had. The environment was always warm and welcoming which helped inspire me to lose weight and stay fit.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Great Gym to get real results

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★ 4

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★ 2

Owner treats the gym like passive income, with little involvement and it shows. Some of the precor exercise equipment is off balance or resistance settings non functional and they've been that way for months. Equipment that breaks or tears takes a while to forever to be replaced. The water quality is nasty but yet they're too cheap to install an inexpensive inline filter on water fountains. So enjoy the water that tastes fresh out of the mop bucket. I stick with anytime because I travel but the gyms in Vineland and millville are subpar quality compared to most other anytimes. If you don't travel and just want a local gym, I recommend planet fitness, they keep up on their equipment and filter their water...

Source: Google

★ 5

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★ 3

It's okay

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★ 4

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★ 1

This gym used to be decent due to being the only 24/7 gym in the area; however, this gym is far from good or even decent thesedays. Annual fee, gym is always dirty, old equipment, cancelling is annoying (they make you pay for an extra month that you don't use when you cancel), and the management is poor. This Anytime Fitness establishment is even disgusting when compared to other Anytime Fitness gyms in other states or areas.

Source: Google

★ 1

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★ 1

I wish I could leave negative 5 stars. These people are absolutely incredible. I call on the phone and say I’d like to pay my bill, they say it’s fine, I can come in and pay it, it’s $192.60. I drive over there and suddenly it’s $260. Stay away from Anytime fitness at all costs, they will take you for a ride.

Source: Google

★ 1

Went into the gym in August to cancel my membership. I cancelled... they told me I had to make the payment for the rest of the month so one more payment would come out. OK, fine... I understood one more payment. Then another payment came out of my account in October. I called... and there's no record of my cancellation... so now, I have to go back in and do it again!!! And I am sure they will take yet another payment because I have to finish paying for the month. Unacceptable. Terrible customer service. The manager wanted my paper copy. I don't have mine and when I asked if he has paper copies, the answer was no, and he has no record of it in his computer.

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★ 4

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★ 5

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★ 1

Watch your bank accounts these people are thieves

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★ 4

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★ 3

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★ 5

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★ 2

Good

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★ 1

They dont actually cancel your membership when they have you fill out a cancellation form. It never gets submitted and somehow always disappears. The woman that works the office is miserable and is driving this place into the ground. Being dishonest and greedy is not the way to do business.

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★ 1

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★ 1

Always people joking around and loudly conversations. Hard to work out like that especially if the trainers are the first ones in it.

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★ 4

Friendly staff. Very clean.

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★ 1

Long story short I have been a member of this gym for many years, never paid late/ faithful client ect... In fact I was even a zumba instructor many years ago for this company. Fast forward to June 2018 where I moved, therefore I had to cancel my gym membership. I came in and cancelled with a manager named Mike (who no longer works there). I filled out cancellation form turned in my key. Mean while they lost my information, I still got charged months after. The first month I assumed it was the remaining of the previous month so I didnt say anything but when I got charged again I called. Several calls later, several emails later, even me showing up in person having to take a day off of work. Speaking to both the current manager and Mike, NOONE was able to find my cancellation form, or reeinburse me for the 4 months extra that I was charged even though I had cancelled it. This to me is such poor customer service! How could people do this and not be able to reinburse? Makes absolutely no sence. No layalty to loyal clients. Horrible Horrible!

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★ 4

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★ 3

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★ 5

Best place to exercise and frendly staff.

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★ 5

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★ 4

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★ 4

My favorite gym in South Jersey, it's always clean and people are friendly, it's open 24/7.

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★ 1

Just ask the person next to you what they pay and the person next them what they pay 😂 I was paying $30 where as a police officer was paying $5 and a friend of mine was paying $40 all prices need to be the same

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★ 5

Appreciate the no judgement, friendly atmosphere.

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★ 5

Excellent gym

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★ 4

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★ 1

Worst gym ever. I'm not even going dive into the horrible customer service. but instead focus on how disorganized the company is, as well as their business motto, "extortion". My husband was moving from Millville and wanted to close the account, but they refused to close it because his contract wasn't up, despite the fact that we were going to pay in advance plus any cancellation fees. Instead, they said we had to wait out the contract, then either come all the way back here or mail (not email) a letter stating we want to close the account. Then three months after closing my husband's account, we received a call saying we are in collections for unpaid dues. Apparently they never closed our account and decided to continue extorting us. And to dispute it, we have to mail (not email) a dispute letter. The collections agency (from India, not surprising at all) wasn't even able to tell me what I am disputing. If you're looking for a gym, I recommend going to Planet Fitness just a mile down. Even the rep working at this location that I spoke with said he had a membership at Planet Fitness , which is strange because he works at a gym...

Source: Google

★ 5

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★ 3

Not over crowded but trainers and employees just tend to hangout there on machines like it the water cooler of the business; not using the machine. I have to go there twice a day crossing fingers that the same group of people aren't there so I can get a full work out in

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★ 5

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★ 5

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★ 4

This location is awesome. Its always quiet, never over crowded, always clean, and the staff is very friendly. The people who go there are not judgmental and most keep to themselves. This anytime fitness is a comfortable environment to work out. They have several classes every day that you can attend such as zumba, yoga, total body, and boot camp. There is always something going on that you can get involved in, or you can just do your own thing. There is plenty of equipment for people to use and I have never had to wait to use anything. The private bathrooms are nice because they are similar to how a bathroom would be set up at home.

Source: Google