★ 1

Updates 7/29/25:
I have been trying to resolve an issue with Club Pilates since May and I am extremely disappointed with the lack of response. I have contacted both my local studio and corporate multiple times and have yet to receive any resolution or even a single response from corporate.

What’s especially frustrating is how quickly they send failure to payment notices yet completely ignore messages from paying members who are trying to resolve legitimate concerns. I even provided the necessary medical documentation they requested and still have not been helped.

I truly loved the classes and the instructors but the way this situation has been handled is unacceptable. I hope Club Pilates starts treating its members with more respect and urgency when issues arise. The lack of professionalism is beyond insane.

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Club Pilates has been the most unprofessional and frustrating fitness experience I’ve ever had. I had unexpectedly abdominal surgery in early May and informed them well in advance in late April that I needed to freeze my account. Despite multiple calls and follow-ups, they dragged their feet and didn’t freeze my account until mid-May, causing me to get charged late fees for their delay.

Even worse — when I tried to cancel due to my medical condition and provided documentation from my doctor, they refused to honor it. Instead, they kept charging me and then blamed a third-party system for ongoing billing emails. It’s a total runaround with zero accountability.

The staff seems friendly until you need real help — then they go radio silent or point fingers elsewhere. I would never recommend this studio to anyone. Take your money somewhere that actually values its members and respects their health.

Source: Google

★ 5

Suzi’s 1.5 flow with upper body focus a must! Unique class. Excellent Rotator cuff and shoulder strengthening and rehabilitation!

Source: Google

★ 1

Usually the instructors are very welcoming and enthusiastic. Unfortunately the instructor Debbie was rude and insulted me. I have been doing Pilates for 10 years. That being said of course I make mistakes. There is no reason to snap at your clients.

Source: Google

★ 5

I joined Club Pilates in my sixties. I had tried other gyms, but none kept me motivated for long. It truly is a whole body work out. Its exercises are varied and tailored to your abilities. Reps are long enough to be effective without becoming tedious. The staff in Ramsey is friendly and caring. I recommend you give Club Pilates a try.

Source: Google

★ 5

I wouldn't be able to live my happy life without Pilates Ramsey. The best studio ever.

Source: Google

★ 5

Love Club Pilates in Ramsey and all the awesome instructors they have.. and can’t forget about the best manager, Jess!

Source: Google

★ 5

I love Club Pilates Ramsey Studio!! The staff is warm and friendly and all the instructors are amazing. Each class is different so you will never be bored. I have been going regularly now for about 6 months and can start to feel a difference in my body and the way I feel about myself. It is worth the investment in yourself!

Source: Google

★ 5

Great studio with a welcoming atmosphere! Large selection of classes, weather you're a beginner or would like challenge yourself. Experienced, & well trained instructors! Early, evening & weekend classes available.

Source: Google

★ 5

Club Pilates FOR THE WIN! I have finally found a workout that I look forward to going AND I can see the results of! The instructors are both knowledgeable and motivating. If you want a workout that you love to go to and truly transforms you body you should give Club Pilates a try!

Source: Google

★ 5

I’ve been taking Culub Pilates Ramsey classes for a while now, and I love them! The workouts are a perfect mix of challenging and fun, and I can feel a big difference in my strength and flexibility. All instutets are super knowledgeable and keep things interesting with different exercises each session. Highly recommend if you’re looking for a low-impact but effective workout!

Source: Google

★ 5

I had no idea how much i would get out of joining the Ramsey Pilates family but happy and satisfied I did. Great results right away with balance, strength and flexibility. Wish I started earlier.

Source: Google

★ 5

Excellent classes and instructors!

Source: Google

★ 5

I’m so happy I found an exercise program I LOVE! I just hit 500 classes and I feel stronger and better than ever! ❤️Club Pilates of Ramsey❤️

Source: Google

★ 5

Club Pilates Ramsey has skilled, caring instructors who really get to know you and accommodate any adjustments that need to be made throughout the workout. But more than that, it is a community of caring people all there for a common purpose, to become a healthier version of themselves. I can’t say enough about this studio and the staff!

Source: Google

★ 5

Just started going to club Pilates in Ramsey. Michael (instructor) is terrific!! He is attentive, informative and makes the class enjoyable. Looking forward to many more classes there!!!!

Source: Google

★ 5

I have done mat Pilates for years, but was new to working with Pilates equipment. My instructor Suzi was patient with me and helped me learn without overdoing it or injuring myself. I have herniated discs, so i really appreciate the extra care she too with me!

Source: Google

★ 5

Club Pilates with Susie and Jess offers an exceptional fitness experience blending strength, flexibility, and mindfulness in a supportive environment. With personalized attention and expert guidance, every participant benefits from their wealth of knowledge and passion for Pilates. The studio's commitment to inclusivity ensures that individuals of all fitness levels feel empowered and challenged. Clean facilities, top-notch equipment, and small class sizes enhance the overall experience. Susie and Jess foster a welcoming community where members are encouraged and supported on their fitness journey. It's the perfect place to achieve your fitness goals and rejuvenate your body and mind.

Source: Google

★ 4

Source: Google

★ 5

I've been a member of Club Pilates for years, over 1400 classes! I look forward to all the classes, the variety and the incredible instructors. It is not only my me time but it has changed my body completely and at 56 I've never been stronger. I cannot recommend enough doing this for yourself!

Source: Google

★ 5

Knowledgeable and kind instructors, creative,challenging instruction.

Source: Google

★ 5

This is definitely my happy place. The instructors are great, no two classes are ever the same and you can always modify for your needs. Plus the people - staff and members alike - are so friendly and welcoming!

Source: Google

★ 5

I originally joined Club Pilates to address a nagging pain in my back and tendinitis in my knee. Both were addressed after a couple of months and my overall strength and flexibility has never been better. This studio is friendly, fun and offers a variety of classes that have helped me week after week. The instructors are the best!

Source: Google

★ 5

Super friendly people. Not intimidating. Definitely getting my core going. Julie at front is very nice and caring.

Source: Google

★ 5

I have been a member of Club Pilates going on 6 years. I absolutely look forward to going every day. The instructors make class challenging and enjoyable all in one. They have become friends as well as teachers.
I have met so many great people there and I look forward to another year of Pilates.

Source: Google

★ 5

Club Pilates is a new favorite of mine. With great classes, instructors and staff- it’s the best!

Source: Google

★ 5

Been a member for a couple months now and have enjoyed every moment of it! Suzy, Candace, and Kim B are phenomenal instructors!

Source: Google

★ 5

My happy place! Great instructors and members who all put up with my silliness.

Source: Google

★ 5

1 1/2 years later and I am still enjoying Club Pilates Ramsey! I am at 650 classes and counting. The Instructors are all amazing and encouraging and the members are phenomenal and have become my friends. One of the best decisions I have made in my life was to join and it has improved my life exponentially!

I started Pilates for the first time in late May 2022. I was unsure how this experience would be. I have Stage 4 Cancer and since my diagnosis I was unable to run and workout at the gym due endurance issues. So I was leary. I have to say that joining Club Pilates has truly helped not only my mobility but also my emotions. The stretching has helped my mobility and I truly feel so much better since joining. The instructors are amazing. Each helped me learn and have encouraged me. Each instructor brings a different flavor to class so it never gets boring. The people I have met have also been so welcoming. I recommend this studio. Trust me....I was no pretzel and was so tight...within one month not only am I much more flexible and my energy level increased but my whole state of being has improved! Five stars!!!!!

Source: Google

★ 5

I joined late last year and have been pleased with the variety of classes, the knowledgeable instructos and level of service. Good supplement to my regular workouts. Highly recommend this location for Club pilates.

Source: Google

★ 5

Excellent!!! Best place to get ur body in shape.

Source: Google

★ 5

So happy I discovered Pilates, and Club Pilates Ramsey is one of the best studios I have been to. From the instructors, to the members to the receptionists, it’s a great place to be to get in better shape and keep moving! Forget that boring gym!!!

Source: Google

★ 5

Love my Pilates classes at Club Pilates Ramsey. The instructors give great classes - the best in Bergen!

Source: Google

★ 5

Love love love this studio. Amazing, knowledgeable instructors! Something new and challenging every day.!! The BEST!

Source: Google

★ 5

Club Pilates Ramsey is a gem found right along Route 17 South. The club offers early morning classes, as well as late day sessions. The instructors are top notch, knowledgeable and caring. The community of people I have come to know have become fast friends. I feel more confident in my body, my posture and my overall well being. While the workouts are challenging, there are options for all levels. Love my CP family. xoxo

Source: Google

★ 5

I joined Club Pilates in August 2022 and it was the best decision I’ve ever made. I have always liked to stay active but do not like the environment of being in a gym, once I started pilates I could not stop. I always get so excited to take classes and end up taking multiple per day. I can say that I am the strongest I have ever been and can really see a difference in the way my body looks. The instructors are absolutely incredible and encouraging. The environment of the studio is so welcoming and warm. Not only have I seen a difference in my physical strength but I’ve had significant improvement on my mental health! Pilates is a great way for me to relieve stress as it allows me to disconnect for a bit. I found that my anxiety has decreased and I’ve been sleeping so much better since I’ve started! Whenever I am asked about Pilates, I could go on and on about how much I love it! It really has been the best experience!

Source: Google

★ 5

Doing for 6 months now, love it, addicted to it.
Great studio and instructors!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 1

I booked a class here via ClassPass while in new jersey visiting family. it was 30° yet maria did not open the door for several minutes even though she clearly saw me outside. The heat was broken and it was the same temperature inside anyway. Maria was the rudest and most belittling teacher I've ever experienced in any capacity. she said I should have taken level one and criticized everything I did right down to the position in which I laid down (I've taken pilates many times before and work out almost daily so it's not like I was flailing around about to injure myself - although when I pointed out I'd taken classes before in Tennessee she claimed those classes were no good because they had too many people....I said they only have 2-3 since entire town where I live has a population of around 300 people, at which point she got offended and just criticized me again). She also apologized to the other two women in class on my behalf for inconveniecing them - one of them was clearly uncomfortable by the situation as well and apologized to me after class. Maria asked if I was incapable of doing a move due to a back injury. Then said the neck injury I described was not a back issue so to stop saying "I can't" (which I'd never once said - I did say I didn't understand what she was telling me at which point she barked that I should pay attention as though I was an obnoxious fourth grader). Maria complained that ClassPass meant students took the wrong level classes. I debated walking out at this point but instead tried to sympathize and said going through a third party app must be confusing. she litterally stopped class and yelled that it was not confusing and she had been teaching 20 years. I tried to clarify I meant scheduling must be confusing and did not mean to insult her credentials but she kept berating me saying she was not confused and knew what she was doing. I've been to the wyckoff location before and liked it but never again to any location after this. Maria's behavior was truly astounding and allowing an instructor to behave in such a way is reflective of a company as a whole. I noticed other reviewers on ClassPass also stating Maria had belittled them, so clearly this is an ongoing issue not addressed.

Source: Google

★ 5

Good Pilates studio with top teachers. Classes have a lot of variety

Source: Google

★ 5

I belong to Club Pilates in Florida and was visiting Ramsey last month and had an opportunity to take a few drop in classes at Club Pilates Ramsey. After communicating with Joan – I partnered up with 3 different instructors: Katie, Eric and Joclene. Each instructor was professional, highly qualified, provided clear guidelines and corrections for safe technique and offered me a great work out each time. I loved to learn from each of their unique perspectives and the variety of the classes offered. Pilates is a phenomenal workout – I am fortunate to have the unlimited membership and completed over 180 classes – with many different instructors – Thank you Joan and your team for letting me drop in and share your expertise. The locals in Ramsey are so fortunate to have the caliber and variety of instructors offered at Pilates Club Ramsey. If you are thinking about Pilates – don’t hesitate – take the free INTRO class and get started.

Source: Google

★ 5

I am a new member at this Pilates location. They follow all Covid policies to keep members safe. The club is clean and sanitized after every session. The sessions are limited to 6 members at a time and are well spaced out using every other machine. The Instructors are professional and interested in providing you the best experience possible. If you’re looking to get in shape or stay in shape Pilates is a great way to achieve your goals!

Source: Google

★ 5

I googled club Pilates this week to find out the address since I was coming from south jersey. I've been a member for two years and I saw the horrible review and felt the need to leave my own. I have had an amazing experience there between all my classes. At one point I had surgery and had to pause my classes and the manager was super helpful, making sure I was able to get started again. I have found the management very helpful no matter my question and the desk staff open to change and book classes for me. No matter my issue Club Pilates has been helpful and I am grateful for all the strength I have gained throughout my two years. This place has changed my life and it is an integral part of my weekly workout routine.

Source: Google

★ 1

I recently attempted to get a Pilates practice started with this club after recovering from breast cancer. I met the club manager at our town day and they said it would be a great therapeutic work out

After an intro class, upselling me private lessons by telling me I was not flexible or strong enough to keep up with a Level 1 class I have been unsuccessful in getting all of my private sessions scheduled since Sept 12

They've only provided 2 since then and I was injured by the instructor at the first session

I kept calling and emailing repeatedly and eventually had a gracious conversation with the owner about the challenges and she promised to resolve it

A week later nothing. Then a rambling voicemail from the owner asking me to remind her what she was supposed to do. I then politely requested a refund.

As of today. One week later I have no response

This club is not well managed Go elsewhere! I did, currently back to circuit training 3x a week at Valley lifestyles in Mahwah. So I guess I'm strong enough

Source: Google