★ 5

Source: Google

★ 1

I had the same issue as everybody else. I was lied to. They also take your classes that you paid for already if you didn’t pay for the next month. And on top of that I got injured in class because one of the instructors decided that humiliating people who have movement issues is a good idea. I literally heard my spine pop. Also, when you do the first instruction free class, they make a big show of asking everybody if they have any injuries or anything else. But once you get into the class, the instructors will just walk in and quickly ask that and then not actually listen to anybody if they do have any issues. If you have any issues at all, absolutely do not go here. Also, they will charge you multiple times every 2 to 3 days whether you said you had the money in your bank account or not. Except for one instructor all of the instructors heavily pushed me into working through severe amount of pain, even though I have sciatica and a couple other physical issues. It wasn’t until I saw one of the instructors where he told me to stop hurting myself.

Source: Google

★ 4

Source: Google

★ 5

Rafael and Peter are both amazing instructors! They are extremely personable and really bring good energy to their classes. They pay great detail to each person and are quick to help make sure you’re in proper form and doing movements correctly. I always look forward to their classes as it’s always a great workout and typically fun at that.

Source: Google

★ 5

Can’t say enough about the front desk. Alesandra, the general manager, is amazing! She’s super friendly, approachable, and always willing to help with any questions or concerns. She’s signed me up for classes, helped me with technical issues on my account, and made everything so easy. On top of that, she’s down-to-earth, relatable, and fun to talk to—I honestly look forward to chatting with her. She really goes above and beyond, and I appreciate her so much!

Source: Google

★ 5

I would highly recommend the Rutherford studio. Michelle is an amazing instructor who is extremely knowledgeable, energetic and whose workouts make you feel the burn. i highly recommend taking one of her classes!

Source: Google

★ 2

I’ve been a long-time member here, and while the instructors are genuinely excellent, the way this location is managed is disappointing at best. The business side feels less about community and more about contracts and loopholes designed to keep charging you.

I submitted my cancellation notice in June, but due to a fraud issue with my card, my July payment didn’t process. Instead of working with me to resolve it, management used this as leverage to tack on an additional 90 days of fees, claiming my cancellation was invalid. Even after calling multiple times to pay July’s fee, they refused to accept it unless I also agreed to pay for three more months I no longer wanted.

It’s frustrating — because the concept of the business is strong and the instructors deliver real value, but the customer service and management practices make it clear that profit comes before people. If you’re looking for a studio that genuinely prioritizes members, I’d recommend seeking out a smaller, local studio that values its community.

Source: Google

★ 1

I canceled my membership, but they keep trying to charge my account. Completely unprofessional. I called once to speak to someone, and the person on the phone was incredibly rude. I would never recommend this place dishonest and disorganized. Feels like theft.

Source: Google

★ 5

I had the pleasure of attending Emily’s Pilates class, and it was an excellent experience from start to finish. Despite being new to teaching, Emily led with calm confidence and clear instruction, creating a welcoming and supportive environment for all skill levels.

The class was well-structured, with a smooth flow between movements and thoughtful cues that helped us stay focused on alignment and breath. Emily demonstrated strong knowledge of Pilates principles and offered helpful modifications, showing a great eye for individual needs.

What stood out most was their encouraging energy and attention to detail. It’s clear they’re passionate about helping others build strength and body awareness. I’m already looking forward to the next class I am able to attend at this studio.

Source: Google

★ 5

I've had an incredible experience with Rafael as my Pilates instructor. Their classes are always engaging, well-structured, and tailored to meet individual needs. Rafael brings a positive energy that motivates and inspires, creating an encouraging atmosphere where everyone feels welcome.
Their expert guidance has helped me improve my strength, flexibility, and posture significantly. I truly appreciate their attention to detail and personalized feedback. I highly recommend Rafael to anyone looking to enhance their Pilates practice with a knowledgeable and passionate instructor!

Source: Google

★ 5

I've had the pleasure of training with Rafael for some time now, and I can't speak highly enough about the experience. Every class is thoughtfully structured, challenging, and always leaves me feeling stronger, and energized. He is knowledgeable and has a genuine passion for helping each client improve. Whether you're a beginner or more advanced, his classes are truly amazing. I’ve seen major improvements in my posture, core strength, and flexibility.

Source: Google

★ 5

As always, Rafael never fails to provide such a great and energetic class, especially in the early morning. His professionalism goes above and beyond expectations. I highly recommend taking one of his classes. There is a reason as why his wait lists are HUGE.

Source: Google

★ 5

Coji 3 clases privada con Rafael en club Pilate Rafael fue bien profesional supo manejar mi problema de dolor con los ejercicio me sentí bien cómodo y no sentí dolor con Rafael fue una buena experiencia y una gran ayuda con su conocimiento yo recomiendo a Rafael un 100 % es un instructor bien capacitado y sabe bien su trabajo , muchas gracia mr. Rafael por su ayuda .

Source: Google

★ 5

I’ve take. Rafael’s class a few times and it’s always been a great experience! Rafael is very helpful and knowledgeable….plus adding a bit of humor to his class! I’m enjoying his class and feel as if I’m getting a great workout!
2/11/25: I continue to enjoy Rafael’s class…the Tuesday morning 1.0 class is great! I feel that I’m getting stronger and have an overall feeling of wellness! Rafael incorporates some yoga stretches with his class, which I truly enjoy! He’s always helping members with accommodations, with a bit of humor added in! I highly recommend Rafael’s class!
5/20/25: About 1 month ago, I leveled up to Rafael’s 1.5 class! With his help, I can feel myself getting stronger! Rafael continues to encourage me and the other members to do their best! I truly appreciate Rafael and his guidance !

Sunday June 22, 2025: I’ve been taking Lauren’s Sunday morning class for a while now and I truly love it! Lauren is an amazing instructor…always very supportive and encouraging….her class has definitely become an integral component of my Pilates schedule!

Source: Google

★ 5

Source: Google

★ 5

I’m impressed at the diversity in instruction at this facility, the cleanliness & overall energy. I’m huge yoga practitioner: Maggie (has since left), Jennifer, Chrissy, & Michele give a strong blend of flow (vinyasa vibes) while simultaneously getting the class into a Bulgarian split without even knowing it. Needless to say, they & all the teachers I have had there are professional, motivating & fun to learn from. There were a few growing pains with folks (scheduling mainly) in the beginning months but the team is working on getting everything dialed in for their members & it shows.

Source: Google

★ 5

Sophia called me to schedule my first intro class and she was amazing! Friendly and extremely helpful! Would have loved to join!!!

Source: Google

★ 1

I wanted to love this place because it was close to home. However!!!! I had a few mishaps along the 3 month lease. The girls are very sweet minus 1 or 2. The information was very misleading. When I signed up I was told different things. My biggest problem was the schedule waitlist. There are NO CLASSES AVAILABLE FOR beginners. And the gimmic! They make you take 10 classes AND get signed off by an instructor before you can move on to the actual classes that are available! Mind you 3 months you only get 4 a month which you loose if you do not get to use them. But how could I use them if there were no available classes. Unfortunately I wasted money with this site. And was bonded for 3 months. I wouldn’t recommend just for that reason. Unless you are experienced and can take the other classes.

Source: Google

★ 5

She is a great instructor! Patient and very helpful!

Source: Google

★ 5

First class with Therese. I really like how she included balancing with the ball. That was new for me.

Source: Google

★ 5

Source: Google

★ 5

Deborah is Amazing! Thank you for all you do!

Source: Google

★ 5

Fantastic workshop with Deborah. Her keen understanding and easy to understand teaching style makes the material truly accessible! Highly recommend her as a teacher.

Source: Google

★ 5

Raphael is an incredible Pilates instructor! His classes are the perfect balance of challenging and energizing, and he always takes the time to ensure proper form. I’ve noticed a big improvement in my strength & flexibility. His positive energy makes every class something to look forward to (and I am NOT a gym-person)!!!

Source: Google

★ 5

I go to Club Pilates and I love it and all the instructors. Today, I want to share how knowledgeable Danielle is, always making sure the proper form is being taken. Thank You Danielle!

Source: Google

★ 5

Great studio and great instructors including Rafael who makes classes challenging and enjoyable and is always helpful and knowledgeable.

Source: Google

★ 5

Danielle is VERY GOOD! Love CRISSY’s class as well! Always enjoy her classes very much and the support and assistance I always receive and the front
Staff as well!, Peter is very GOOD

Source: Google

★ 5

Rafael’s classes are the best of my week! He incorporates recovery and stretching at the right times to maximize movement throughout the class. He also brings great vibes and energy, which can be difficult so early in the morning. Even in a class of a dozen people, I feel that all attendees receive a level of personalized attention to facilitate growth and development. Can’t say enough positive things!

Source: Google

★ 5

Devon is very Professional. l love to take classes with her, every class is different and challenging. Looking forward for my next class with her.

Source: Google

★ 5

Loving this studio! Classes always start on time and the staff is so friendly and helpful! Danielle and Michelle are the best instructors, so helpful and I get such a great workout! Alessandra at the front has also been really helpful and accommodating. Excellent studio

Source: Google

★ 5

Rafael is one of the best instructors! He is patient and pays attention to all the people taking his class.

Source: Google

★ 5

I have been a member of the Rutherford Club Pilates for almost a year now and it has been the best decision I made. The staff is super friendly and makes you feel welcomed every time you come into the studio. The instructors are also great! Shoutout to Jared, Peter, and Devon. I can always guarantee a great workout whenever I take one of their classes.

Source: Google

★ 5

I’ve been going to Club Pilates in Rutherford for a few months and it’s been a wonderful experience, it’s a calming welcoming place and the classes are great. They have wonderful instructors, particularly Rafael and Chrissy who always make class a tough but rewarding workout, and also fun!

Source: Google

★ 5

Just attended Deborah March Matness WOW! Excellent class! 🙏🏽💪🏾

Source: Google

★ 5

I always take Peter’s class. He’s challenging but that’s a good thing!

Source: Google

★ 5

This evening my fiancé and I stopped in to get some information on classes. Alesandra at the front desk was so warm and welcoming and extremely helpful! She made us feel so comfortable and was able to sign us up for a free class. She answered all questions very thoroughly and was extremely transparent. Thank you Alesandra!

Source: Google

★ 5

Source: Google

★ 5

I had amazing experience at this club. Alesandra was super helpful, and made my experience that much better when figuring out monthly membership options!

Source: Google

★ 5

Michele is awesome

Source: Google

★ 5

Everything has been AMAZING here !! Unfortunately I’ll be leaving for personal reasons and the cancellation process went VERY SMOOTH..I mean cancelling classes or booking has been nothing but amazing and smooth here I’m honestly looking forward in returning !!!!! Thank you again EVERY INSTRUCTOR HAS BEEN FANTASTIC!!!

Source: Google

★ 5

Rafael is the best!!

Source: Google

★ 1

Extremely unprofessional staff. I purchased a 4-pack through my health insurance program “Active & Fit” on Feb 14th. I subsequently signed up for a Club Pilates account and on Feb 15th received a welcome text message. I informed them through that text message thread that I purchased a 4-pack through my health insurance and that I couldn’t book classes until March 1st when my pack activated (which were the instructions given to me on my Active & Fit Portal).

I showed up to the studio March 2nd and explained I booked a 4-pack through my health insurance and needed to have the classes added to my account so I can start booking classes. The front desk girl said she was unsure if Club Pilates still accepted Active & Fit as they had ended many programs they previously worked with. She asked if I received a code l, to which I pulled up my letter and provided the Fitness Code. She wrote it down and said she’d share it with her manager and I should receive an update the following day.

I called the following morning around 11am and the same front desk attendant told me her manager had just walked in and needed to catch up on work and that I should hear back by end of day. I didn’t hear back but the following morning received a text that stated they were looking into it. Never asked for additional information.

I then contact them this morning asking them for a status update as it seemed to me a matter of whether or not my health insurance program was eligible or not (because that is what the front desk attendant had said was the issue initially).

After sending, I reached out to Active & Fit to see if could proceed with cancelling as they were giving me the run around. What proceeded was an accusation that I was misinformed by my health insurance or employer because they didn’t have the appropriate information they needed to process things on their end.

At no point did they give me an update that Active & Fit was accepted and that they needed more information. Only after Active & Fit reached out to them (due to my cancellation request) did they say they needed more information. Including my receipts below.

As someone who has worked in the boutique fitness industry for the last 8+ years, I am appalled by their lack of proper communication and lack of accountability.

Source: Google

★ 5

Great experience , classes are amazing and front desk is so helpful .9

Source: Google

★ 5

Great studio! Awesome instructors ! Really enjoying the classes and the front desk staff are amazing !!!

Source: Google

★ 5

Such an amazing class! Club Pilates always gives me such a great workout, the staff was so attentive and Rafael was a great instructor! Another gem in Rutherford 🤩🙏

Source: Google

★ 5

Club Pilates Rutherford is an amazing studio with a welcoming community and top-notch instructors! The classes are well-structured, offering a great balance of strength, flexibility, and core work for all fitness levels. The studio is clean, the equipment is well-maintained, and the staff is always friendly and supportive. Whether you’re a beginner or experienced, you’ll feel right at home here!

Source: Google

★ 5

Club Pilates has been the best choice I have ever made. It has improved my daily life. The staff, and instructors are all amazing!!! If you have not done so you need to join.

Source: Google

★ 5

Jared is a patient instructor. His deep knowledge of body mechanics and proper positioning is evident in every session. He pushes you to try new or harder movements while being mindful of your limits. After seven months of taking his classes, I feel my core has significantly strengthened and I am much more confident in my Pilates abilities.
Thank, Jared.

Source: Google

★ 1

Source: Google

★ 1

Source: Google

★ 5

As someone who doesn’t like to workout, I keep coming back to Rafael’s early morning classes. He changes things up so you don’t get bored. He checks/corrects your form, so you get the most out of your workout, and he works with you if an exercise modification is necessary. Rafael’s classes have a friendly atmosphere and they start my day on a positive note knowing I did something good for my body.

Source: Google

★ 1

I rarely take the time to leave negative reviews, but this experience truly warrants one. After reading their previous reviews, it's clear I'm not the only one with concerns. I joined this studio shortly after it opened, and while they were eager to sign up new members, they failed to mention that the membership required a 90-day commitment instead of a month-to-month option. They also didn't disclose the limited class availability, with only 12 spots per class and the need to book weeks in advance. As a result, there were weeks when I couldn't even attend a single class, making the $259 monthly fee feel completely unjustified.

After the first month, I politely requested to cancel my membership, only to discover the 90-day commitment. My main point of contact was Laurie, the "Senior Manager," who was unhelpful and passive-aggressive throughout the process. Despite this, I tried to make the best of it, signing up for as many classes as possible, though balancing it with my job proved challenging.

At the end of my 90-day commitment, I asked again to cancel my membership, only to be told I needed to provide a 30-day notice. This felt like a blatant scam. In frustration, I stopped attending classes and canceled my payment method to prevent further charges, but I continued to receive relentless texts, calls, and emails.

I even requested that any outstanding balance be sent to collections, yet the harassment persists. There are now many other pilates studios in the area, and I would strongly advise staying VERY far away from this one.

Source: Google

★ 5

Just did a flow 1 with Maggie and she really worked us out. Would look forward to taking another with her.

Source: Google

★ 5

Source: Google

★ 5

Loved the workshop! so informative and great tips how to take your pilates to the next step!

Source: Google

★ 5

It’s no secret from my family and friends that I’m not a big fan of exercise; however, taking a Pilates class with Michele C is always an enjoyable experience. I actually look forward to exercise now.

Source: Google

★ 5

Club Pilates in Rutherford is a great facility!!! I never leave these reviews but for them I have to because they have met all my needs. I’ve been a member here since they have opened and have always had a great experience with all the workers here. It’s a well kept and all the instructors are very upbeat. I take classes 4 times a week and every single instructor I have had thus far has exceeded my expectations. I take weekly classes with Peter, Jared, Chrissy and Rafael. They all take their time in explaining how to perform the workouts correctly. I look forward to taking my classes weekly knowing each time it’s something new. I leave my classes with the perfect boost of energy to take on the rest of my day . I am very thankful for this Pilates studio and their instructors for helping me stay active and fit. I would recommend to any new comers that are interested that you are picking the right facility and to try out multiple instructors to see what works best for you!

Source: Google

★ 1

I signed up for Pilates with the promise of flexibility and easy cancellation, but it has been a complete nightmare. When I originally signed up, I was assured that canceling would be smooth and stress-free. However, when I tried to cancel my membership, I was suddenly told that I needed to give a one-month notice. This was never explained upfront, and I feel completely misled.

On top of that, despite signing up for an unlimited membership, the classes were constantly full, and I was stuck on the waitlist more often than not. What’s the point of offering unlimited classes if I can’t even get into any of them?

The lack of transparency, poor communication, and misleading promises have left me extremely disappointed. I would not recommend this place to anyone—look elsewhere for honesty and reliability!

Source: Google

★ 1

I signed up via a free class and two months later, I lost my job. When I called to make certain that they would not charge me for september they refused and said that because I signed up for 90 days that I have to complete the 90 days. Please note that I advised them that I lost my job and Lori said that I still have to adhere to the 90 days because I didn't give them 30days, to which I responded that my job didn't give me 30 days. They fought me and refused to cancel my membership or pause it even though they have not yet charged me for the month. There isn't a reason why they would charge me when services are not yet rendered. The lack of humanity this place has is disgusting so I contacted my friend at the attorney generals office and left a message for the regional manager. I also discovered that there is an entire reddit post entitled "club pilates feels like a scam" as well as some other general web pages advising of the way they treat people who try to cancel. DO NOT GO TO THIS PLACE. There are other pilates places and one directly across the street in rutherford.

Source: Google

★ 3

Source: Google

★ 5

Have been going to this location since May and really like it. I've struggled to find a workout I can stick with consistently and Club Pilates Rutherford is holding the current record! Studio is clean and well-kept and all the instructors are great. I have a pretty irregular schedule so I've done classes with almost everyone, and every instructor has been kind and attentive, taking the time to focus on form, detailed instructions, and necessary accommodations.

What finally pushed me to write this review today was a great class with Michelle - she really took the time to explain several basic movements in deeper detail and checked to make sure we understood so we could get the most out of the workout. Movements I thought I had gotten used to and had been starting to just go through the motions for, suddenly were much tougher and fully activating my muscles in a way they hadn't before. I'm excited to continue classes with her explanations in mind, I'm pretty sure they're going to break me out of the plateau I was starting to hit!

Source: Google

★ 1

Poor customer service. Do not recommend this site.

Source: Google

★ 5

My favorite place to be! Jennifer and Maggie are amazing instructors. They genuinely care for you and want to make sure that you feel safe, comfortable and understand the workouts you’re doing. They never hesitate to guide you or help you perfect the exercise. This place is always clean and everyone is always super friendly!

Source: Google

★ 5

Love pilates especially with Maggie, she's a great instructor! She makes sure you do it right, if I could have classes daily with her I would!!!! I definitely recommend the place and Maggie also Ashley and Peter!! We go to rutherford studio

Source: Google

★ 5

Source: Google