★ 5

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★ 1

The policies for this chain are brain dead. I moved out of state and got a new credit card due to fraud. Come to find out crunch has been tacking on every month even though I was obviously not a member anymore. So I emailed to see if I they could send me a payment link but they told me I can’t email I have to call. So I call to pay my outrageous balance and ask them to cancel my membership while I’m at it..they charge me no problem but canceling over the phone is a problem and I have to go in person. Not to mention I have to pay for this month too when I go in to cancel. So I live a state a way but here I am on my way over an hour away to deal with this nonsense. I will never go to crunch again and I will tell everyone I know to avoid!!

Update: it’s been at least a week or two and they are saying I owe $37 again even though I paid my whole balance and cancelled.

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★ 3

Solid gym and never too crowded.

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★ 5

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★ 1

Worst gym ever. All they make is fake promises. Never trust this gym and fake promises their employees make. No customer service and all they do is to steal money. One of their employee said we can cancel anytime and when we wanna cancel they said all the stories and robbed $100 from me.

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★ 5

I love the overnight hours the gym has since it’s the only time I can make it to the gym. I’m really grateful that Trevor, the overnight worker, is there because he’s always very pleasant and helpful. The gym is the cleanest it’s ever been at night because he’s always on top of everything. Please make sure he stays and is well rewarded for the job he does and for his great attitude because I’ve seen a big turnover of overnight staff and he is by far the best one they’ve had. The gym overall is great and I always look forward to my workouts here.

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★ 5

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★ 1

Used to be a decent gym. But I think ownership and management is gotta go. Manger is never there to answer questions. It’s gone to shit last past couple years. Better save your money & go elsewhere. The sauna never works & always shows broken. Management charges bullshit fees from time to time. Super shady so gotta be careful. If you ask them to cancel or downgrade they’ll pretend they’ll do it but never do.

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★ 5

Truck driver friendly and a fine location but there’s obvious things wrong with this location so I’m not sure who is managing or making suggestions here but they’re not good at their job. Showers hot but don’t have a shelf or something hanging from shower head to avoid having to put stuff on the ground. Bigger problem they need weight racks where the benches are so you can more easily out back plates from equipment, so strange there’s not much room to put weights away. Water fountain cold enough and all equipment up to par. Just missing some easy fixes that should be standard

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★ 5

this gym is amazing shoutout to victoria for being very knowledgeable on the machines and is always friendly , was able to help me out with my account. highly recommend this gym if you are in the parsippany area.

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★ 3

Gym is okay but like every other gym, the sauna sucks. I don’t know why they don’t upgrade. The thing doesn’t put out heat. It’s an easy thing to do and based on the amount of accounts they have, they definitely can afford it. Instead, they pay to have 3-5 employees at the front desk doing nothing. Rerack the weights at least. Why have a payroll if they stand around at the front desk? I guess with this new generation, it takes that many to work a computer…

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★ 5

Just signed up for a membership with Tori. She was so informative about the benefits and the amenities at the facility that it sold me on the spot. Thank you for the easy sign up!

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★ 5

Visited this place as a guest of my son and daughter in law. Very good Yoga and Hit Sessions available

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★ 1

I cancelled personal training .My credit card is being billed monthly for a service that I canceled

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★ 5

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★ 2

Late night access now locked behind an unnecessary upgrade.

Been a late night regular here for a little over a year through my insurance with a “Peak” membership. This location is staffed 24 hours on certain days, but now they’ve decided after hours access is only for Peak Results members. It used to be no issue, and we’re talking about just 4 nights a week — hours that are never busy. Feels like a pure cash grab. I can still come during normal hours, but the main convenience I kept my membership for is gone. The gym is clean and the equipment is fine, but management’s decision shows they value up charges over loyal members.

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★ 5

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★ 5

Clean gym with friendly staff, and good equipment

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★ 2

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★ 1

Muy mal servicio, fui clienta por más de dos años y de la nada mi cuenta fue cancela y me hicieron pagar otra vez la membresía dijeron que iban a resolver mi caso y me iban a rembolsar pero realmente nunca pasó fuí ignorada😓😓

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★ 1

Staff is unprofessional and clueless, looks like they haven't worked out or lifted a weight in their whole life. Especially hiring managers and GM. Place sucks too cluttered.

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★ 3

My workouts are extremely important to me! I enjoy going to Crunch at 7:00 A.M. to start the day.The people are fantastic and the gym is kept clean. This is very important.

I do have a question of management. When I arrive at 7:00 A.M., why are there men cleaning the women's locker room? There are no women cleaning the men's locker room.

Can someone please answer this question for me?

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★ 5

Crunch has all the essentials at a reasonable price.

Dana, one of the trainers, runs a cardio class several times a week and it is fantastic!

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★ 5

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★ 1

This gym double charge my card. Costumer service sucks! They are not trained at all. When I tried to speak with managers about the issue with my card, they are always busy and gives excuses in your face as you know is not true. They are very entitled attitude. Do not recommend this gym.

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★ 5

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★ 2

Too hollywood to pick up a phone call

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★ 5

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★ 5

I had an incredible personal session today that came with the membership! Trainer Mario is very knowledgeable and he made me work harder in a 30 minute session than I have worked in my typical hour long workouts. I felt good during the workout and Mario showed me small things to tweak that made a huge difference. I would do his training sessions again! Highly recommend him, not only is he knowledgeable but he trains various skill levels. From people that have recently started going to the gym to people that have been going for years. If you haven’t already used your complimentary personal training session that comes with your membership I would definitely recommend you to sign up for a training session with Mario.

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★ 1

Many machines are broken. Wipes are never filled. Staff clearly doesn’t care. I walked in and asked for a day pass and the guy at the front desk just let me walk in. Bad look for a gym.

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★ 5

Absolutely love this Crunch ! I’ve had such a great experience with Dana’s HIIT the Bells class. It’s phenomenal. The weights section is really nice and secluded which I kinda like. The front desk is always nice( Carmine is the best !!! Such a delight and so helpful !!) and although I have yet to use their sauna I can highly recommend the massage chairs. So relaxing after a great session.

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★ 5

Love how clean and friendly this gym is! Rich is super responsive and always ready to help. Best gym atmosphere I’ve experienced in a while.

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★ 5

I’ve had an amazing experience at Crunch Fitness in Parsippany! The facility is always clean, the equipment is well-maintained, and there’s a great variety for all workout styles—whether you’re into strength training, cardio, or group classes. The staff is friendly and knowledgeable, always willing to help with form or answer questions. The atmosphere is motivating, and I appreciate that it never feels overcrowded, even during peak hours. Definitely recommend for anyone looking to reach their fitness goals in a supportive environment!

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★ 5

Amazing staff !! Very clean & well kept. The staff is very resourceful and hard working. They are an extremely friendly group & always make a wonderful atmosphere. One of if not the best gym experiences I’ve had.

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★ 5

Employees are always welcoming and take care of each customer!

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★ 5

I started coming here last year, and signed up for personal training with Jeremiah. I absolutely loved it! he was so amazing at putting together personal training that worked for me and my schedule, and he was understanding with my limitations! I felt and looked better in just two short months, and cannot thank him enough!! 10/10 recommend Jeremiah and this gym!!!

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★ 1

It has been a disaster lately. Always over crowded. And now half of the treadmills are out, the key workout machines are out. Staff is friendly but management and owners need to really pay attention. Once there is any competition nearby, I am ready to switch.

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★ 5

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★ 5

I absolutely love this gym! The facility is always clean and well-maintained, creating a great environment to work out in. The staff is incredibly friendly, always welcoming, and willing to help whenever needed. Whether it’s providing instructions on equipment or just offering encouragement, they truly go above and beyond to make sure members have the best experience. The parking is also super convenient, making it easy to get in and out without hassle. Overall, a fantastic gym with top-notch customer service—I highly recommend it!

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★ 4

Clean gym and lots of amenities but the 4 star is because the gym culture here is subpar and many of the machines need maintenence. Members don't re-rack weights so you are constantly looking for plates all over the place or the machine is fully loaded with 45 plates on each side. Basically many of machines need maintenance in that 20 lbs feels like 40 lbs because it hasn't been properly lubed or calibrated. The same goes for the cable racks. Be ready to adjust the weights to a lower weight so you don't hurt yourself. For the most part you will get a good workout and the options available are great due to the large size of the space.

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★ 5

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★ 4

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★ 5

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★ 5

Nice place to work out. Nice people, clean needs more lockers sauna works and that a good thing

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★ 1

I canceled my membership, but I’m still being charged. No one is taking responsibility for resolving this issue, and the overall customer service experience has been very disappointing. The staff seems uninterested and only gives vague responses instead of addressing the problem properly. Very unprofessional.

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★ 2

While the facility and equipment are nice, there is a significant lack of gym etiquette knowledge among the members here which gets very frustrating. There is no reason to take up one of the four or five benches in the free weights area with backpacks, towels, and water bottles to stand next to it and do bicep curls. Please move off to the side so the bench can be used for it's purpose. Likewise, people often stand in front of the dumbbell rack looking in the mirror or workout, blocking access to all the other weights. Tons of members taking "naps" on machines just doom scrolling on their phones or zoned out. One member had the chest fly machine for the entire hour and when I got closer I noticed he was reading a book. Today, a member bumped into me while I was bench pressing because she was walking backwards which was extremely dangerous. The crazy part is that she was receiving personal training and the staff member didn't seem to use that as a teaching moment to have awareness of others.

I understand other members pay the same monthly fee to be there and have the same right to the machines as much as anyone else, but there is zero common courtesy. It would take 60 seconds for a trainer to walk with new members at sign up to teach them some basics, like trying to limit to 5 minutes to a machine to free it for other members and all the other points mentioned above.

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★ 5

Very friendly and helpful staff.

Lots of equipment and kept pretty clean.

Pretty reasonable price.

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★ 1

Came on the day after Christmas at 6 when they open at 5 in the morning for the door to be locked. This gym has broken equipment a bad odor. The people who work the front desk couldn’t be nicer but the management is awful. If you have a choice go to any other gym in the area.

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★ 4

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★ 1

At least half of the treadmill screens are broken, with no intent of fixing them. Half of the showers in the men’s locker room are always broken. Most recently zero out of eight showers work. Terrible. Don’t waste your money coming here like I did, look into other gyms.

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★ 1

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★ 5

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★ 3

Can you please please raise the women's sauna and keep at a consistent temperature? It's always at 130 and not hot at all. Most saunas in mens rooms are at 190.

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★ 1

dont even waste your time coming here, not nearly enough equipment for how many people are there at once. mens locker room smelt absolutely rancid and so did the people working out on the gym floor. never coming back not worth buying a membership at this location

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★ 5

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★ 5

The trainers are all amazing, especially Hope. Many classes, lots of different times of the day, every day. The people at the desk are always nice/friendly/professional. The clientele is nice. I’m be try comfortable there.

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★ 5

This location is very spacious, clean, and fully equipped. All the staff i have encountered is friendly, cordious, and respectful. I highly recommend it.

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★ 5

Been coming to this gym since they opened, and I can 100% say, this is the best gym in the area. Friendly staff, good amount of machines, plenty of space, and they have a sauna!! Highly recommend this gym.

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★ 5

Clean roomy gym

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★ 5

🔥

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★ 5

Best place to exercise

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★ 3

JUST STARTED...COMING FROM BLINK..BLINK HAD WORKING TVS U CONTROL ON TREADMILL AND CEILING...CRUNCH HAS TVS WITH NO CC AND NO VOLUME..ALSO FRONT DESK WORKER IS THE ONLY 1 CAN CHANGE CHANNEL..Y TVS U CAN'T HEAR OR EVEN HAVE CC...I MISS MY TV FROM BLINK ON TREADMILL I CONTROL WITH VOLUME..Y HAVE TVS WITH NO SOUND..BIG DISAPPOINTMENT....OTHER THAN TV SITUATION AOK......

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★ 4

I just switched over from Blink Fitness which is closing. My first impressions after 2 times going: Plenty of machines and weights, very clean, lots of options for different workouts, and there are a lot of motivated individuals working out. The only thing i really can't stand which is why i took one star away is the loud bumping music with DJ's. I understand the need for music, but i'm not at a night club. I am here to workout and i brought my own music which i would prefer listening to.

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★ 5

Managers are so nice sign up here !

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★ 5

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★ 1

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★ 5

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★ 4

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★ 5

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★ 5

Cleanest crunch I’ve been to! Great gym good space, all classes are awesome and so are the trainers! 10 out of 10

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★ 1

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★ 1

Equipment not being maintained, heavy part hit me when it came loose and fell of the deltoid fly

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★ 5

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★ 1

They make you cancel in person to "fill out paper work" and when I asked for a manager there wasn't one available until an hour from when I called.

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★ 5

Phenomenal gym with a great staff! The manager Carmine was so friendly, extremely helpful and super encouraging for me as a new member. I look forward to working out here !

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★ 5

Richie was extremely kind and helped me set up a membership, would 100% recommend to any gym-goer.

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★ 5

a very clean gym with tons of equipment!

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★ 5

Love the place it’s really clean

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★ 5

It’s clean and friendly!!!

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★ 5

Tons of equipment, great staff. Best gym in the area!

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★ 5

Very welcoming staff! I enjoy the various amount of equipment and the suana. I recommend getting a membership here.

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★ 5

I’m very pleased with the amount of equipment they have! Very friendly staff!

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★ 5

The best Crunch in NJ for sure! Very clean and a welcoming staff! I highly recommend getting a membership here if you haven’t already.

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★ 5

i like this gym because it’s always clean, has attentive employees, and has machines/activities that help me with my fitness goals

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★ 5

This is by far the best gym I have been a member of. The staff are all awesome starting from Rich the big boss to all the trainers and staff with no exceptions. The gym is really clean and tidy. Locker rooms are always clean and Sauna is my favorite. I had a great experience with my personal trainer Pete A. Highly recommend him. he motivates you and pushes you an extra mile to get best results. Overall very pleasant experience and will be coming here for long long time!

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★ 5

Crunch Parsippany has a great staff, fresh equipment, convenient amenities, and newly installed bright overhead lighting. The staff members and environment makes working out very motivating. Highly recommend for anyone. Special thanks to very memorable and professional staff members Carmine, Rich, Ryan, and Shannon.

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★ 4

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★ 4

No gym is perfect so I can't give it 5 stars but overall I'm happy with crunch. If I'm comparing it to my last gym, which had 8 showers with at least half of them out of service because people kept stealing the shower knobs, leaks all over the gym with buckets to catch the water, treadmills with screens that don't fully function and lockerooms, where people steal your stuff then I really can't complain. Haven't had any issues with the showers or cleaniness here. I wouldn't mind more equipment but overall I'm happy coming here.

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★ 5

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★ 5

Very spacious gym!! One of my fav crunch gyms in the area, they got all kinds of equipment and classes with great instructors. This one has a sauna and it’s a clean gym. Definitely recommended

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★ 5

Clean and friendly environment!

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★ 5

Great place

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★ 5

Great Service 👍

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 3

The gym area is decent, but the sauna is colder than my Aunt Edna's Teet!

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★ 5

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★ 5

As good as a crunch fitness as can be. Very nice :)

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★ 5

Management and staff very friendly. Great facility. Love that there is a dry sauna.

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★ 1

The sauna in the men's locker room has been down for 2 weeks now and still hasn't been fixed!

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★ 1

I have been a loyal customer for 4 years now and I have been several crunch branches but let me tell you this one is one of the dirties one. Please if the management reads this PLEASE TAKE CARE OF THE RESTROOMS. It smells like pee, sweat and weed. Staff doesnt take care of cleaning at all. They are just there to have chit chat at the reception and scanning your code. I went to livingston branch and its clean as hell. Please take care of cleaning .

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★ 1

Worst gym experience ever. I’ve been coming here almost 2 years, it got worse day by day. Lightings are terrible, doesn’t have proper AC, I don’t even mention how dirty the locker rooms are. Smells so bad, I’ve never seen these place got any cleaning.

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★ 4

Good, but extra busy... Tough to get hands on equipments.

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★ 1

Front desk didnt took any step

Today has taken an unexpected turn as my debit card, credit cards, and a sum of cash were stolen from the locker room

🙏i talked to front fesk and they didnt bother to register what happened , they took it too casually and just said they cant do anything

#StolenCards #GymIncident #CommunityAlert

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★ 1

This is the worst gym. Mens bathroom is dirty and broken most of the times, i paid for the membership because they have sauna but they keep shutting it down for months intermittently.

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★ 1

WAS HORRIBLE STAFF! THEY DONT DESERVE EVEN FOR ONE STAR ! TERRIBLE MANAGER !!

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★ 4

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★ 1

Facility is ok. Staff is pretty awful. Only a couple of the guys at the front actually care to do their job.

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★ 5

Great gym to workout but a bit crowded

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★ 5

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★ 3

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★ 1

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★ 5

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★ 5

Been going here for 2 years now and I love it! Always so clean, weights are put where they’re supposed to be and the manager is great, he goes out of his way to know peoples names and help with anything.

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★ 5

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★ 5

Great gym, got all the essentials you need for a good workout.

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★ 5

Great experience signing up. Nick was super helpful and informative. Highly recommend to anyone looking for a new gym!

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★ 5

Great facility, clean, good staff

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★ 4

Good gym. Over crowded. A lot of people
That do t belong in a gym. Kid was vaping at a bench today. Other people aIt around on equipment for 30 minutes before n their phone.

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★ 4

Would have been great if it had some more space.

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★ 5

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★ 5

I am very satisfied, I found all the products I needed.

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★ 1

My overall experience at this gym was so negative that I cannot, in good conscience, recommend it to anyone. A gym should be a place where individuals can work toward their fitness goals in a supportive and encouraging environment. Unfortunately, this particular location falls far short of that ideal.

if you value good customer service and expect to be treated with respect and courtesy, I strongly advise you to avoid this gym location at all costs. There are many other fitness facilities in our area that provide better genuinely care about their members' well-being. Save yourself the frustration and disappointment by looking elsewhere for your fitness needs.

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★ 5

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★ 4

No complaints so far.All the equipments are new and maintained. Wish they could have a bigger space.

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★ 3

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★ 5

Staff is great.

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★ 5

Friendly and welcoming environment!

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★ 5

Great gym. Never overcrowded. Tons of cardio and the equipment is brand new and clean. Worth every cent

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★ 5

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★ 3

Good equipment, but could be cleaner

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★ 5

The best and cleanest Crunch I’ve seen!!!

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★ 4

Excellent gym, wonderful staff just wish they had kids club on Sunday too…

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★ 4

Great staff, clean but at times crowded.

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★ 5

I do not know how this is not a Crunch select gym. Incredible facility. Spin classes. HUGE group fitness room. One of my favorite Crunch gyms. Wish it was my home gym.

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★ 5

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★ 3

This gym is one of the better gyms in the area but on the downside it’s always overcrowded. Personally I don’t like the layout of the machines it feels crammed especially in the free weights section. I noticed a lot of machines are malfunctioning or do not work. Staff is friendly and accommodating and overall atmosphere is solid.

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★ 4

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★ 5

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★ 5

Love their hydro massage chair after a workout. Their classes are fantastic! Convenient location a bonus next to ShopRite and restaurants.

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★ 4

It's decent gym and good variety of equipments

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★ 5

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★ 4

Crunch in Parsippany, New Jersey is a great gym for anyone looking to get in shape and have fun while doing it. The facility is modern, clean, and well-maintained, with plenty of equipment for cardio and strength training.

I recently visited Crunch and was impressed with the range of classes and amenities they offer. They have a wide variety of group fitness classes, including yoga, Zumba, and kickboxing, which are all led by knowledgeable and friendly instructors. They also have a spacious and well-equipped free weights area, as well as plenty of machines for all your fitness needs.

One of the things that sets Crunch apart is their friendly and welcoming atmosphere. The staff is always available to answer questions and provide guidance, and the other gym-goers are friendly and supportive. I also appreciated the convenience of their 24-hour access, which allows me to work out whenever my schedule allows.

Overall, I highly recommend Crunch in Parsippany, New Jersey to anyone looking for a fun and effective workout. With its great facilities, range of classes, and friendly atmosphere, it's the perfect gym for people of all fitness levels

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★ 5

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★ 1

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★ 4

Love the new layout of the gym. All the equipment seems to be in good working condition. The other members are good folks who workout, wipe down equipment and don't bother anyone. Added bonus is that thankfully there are no high school kids grouping up and hogging machines like some other crunches I go to.

Only negative is that the fitness class room is filthy. The floor has dust balls in it and hasn't been swept in ages. Also I haven't seen a dedicated cleaning staff member or anyone really walking around cleaning the gym equipments routinely.

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★ 5

Plenty of space and plenty of blue. Its Crunch with a sauna baby!

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★ 5

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★ 5

Very nice gym. Gets pretty crowded in the evenings but never too bad. Good amenities and very nice personal trainers

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★ 5

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★ 5

Crunch Parsippany! My favorite “bar” !!
I grew up in gyms and trained my entire life so I was very happy to find a neighborhood gym that offered everything I need to get a great workout! Crunch has a great open gym layout, a large selection of dumbbells, barbells, and additional equipment including medicine balls stability balls, body bars, bands, slam balls, and mats battle ropes, sleds, and so much more all located in the turf area. There are two powerlifting squat racks with Olympic bars and plates for deadlifts and heavy squats. They offer machines and rows and rows of cardio on two levels! So, Look no further if you haven’t found your gym yet! I highly recommend stopping in for a tour! I guarantee that if you ask for Jen she would gladly show you around and if you introduced yourself to Nigel, he’ll never forget your name! He will welcome you and greet you every time you train! Lastly, I’ll say that the gym has a great vibe, a lot of high fives and fist bumps from members you get to know . It’s like a “Crunch Fam”
I highly recommend Crunch Parsippany! Make it your home away from home!
Debbie Adkins

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★ 5

Staff is friendly and very accommodating to the needs of the members. Staff makes it a point to use members names to make you feel like more than just a person that goes to the gym. Best gym ever!

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★ 4

Nice gym

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★ 5

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★ 4

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★ 5

Had a great experience with Dom at the front desk. Really great guy who is always happy to help.

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★ 5

We are new to the area, and wanted to check out crunch fitness. We were greeted right away by Ayese. She gave us a tour and was so sweet. We immediately signed up with her. Thank you Ayese for being so sweet and helpful!

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★ 5

A little busy in the afternoon but that's a given with a good gym. So I just go in the mornings. Good equipment. Clean and Well maintained facilities.

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★ 5

I love this gym. New equipment, friendly staff, great classes. I wish they had 7-9 a.m. classes instead of starting at 9 a.m.

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★ 5

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★ 3

3 stars because they haven't fixed the spin bikes upstairs since I joined and mentioned it they need newer model anyway those bikes are at least 10 years old

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★ 5

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★ 4

New equipments and have the wipes available on every corner of the gym to clean the equipments after use, they take care of the cleanness and make the gym is in top condition. I like working out here.

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★ 4

Nice place to workout. The music during classes can be overwhelming to the point you can't even hear your own headset even if you are far away from it.

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★ 5

i cannot tell you how happy i am with this gym! the staff is amazing the thing i like best is that when you walk in the door you are greeted by the staff everytiime! the equipment is new. the trainers are top notch and know their stuff. they are always ready to help with any questions or needs. i will never go to any other gym!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

I love Crunch in Parsippany! The staff is super friendly and helpful and the trainers are knowledgeable and encouraging. I've literally never seen anyone on the staff in a bad mood or seem unhappy to be at work, which really speaks to the good vibes of the whole place. I'm not someone who necessarily "enjoys" working out as a hobby, so it's nice to feel encouraged when I'm there. Other important things: The facilities are clean, and the location is convenient. The gym has members of all ages, sizes, and ability levels, and no one is judgy. There are plenty of weights, machines, cardio equipment, and classes, so there's something for everyone. Last but not least, you get a lot for your money--the membership levels are all reasonably priced, especially compared to some of the other gyms in the area. Special shout out to my trainer Jess for keeping me motivated and teaching me SO much!

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★ 5

good place and staff will alway welcomes you with smile. usually busy evenings

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★ 4

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★ 5

Great location. It’s massive and they have everything you need. Even when it’s crowded, there’s not much waiting for weights or equipment. Can’t speak to the personal trainers as I’ve never had a session, but from what I can see, other members seem to enjoy their sessions.

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★ 5

Fantastic staff always helpful and just overall a great environment to workout in without people judging one another

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★ 5

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★ 4

Nice gym, but it is on the small side. Only area that has mirrors is the free weight area.

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★ 5

Terrific location, extremely clean, and very kind people

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★ 5

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★ 5

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★ 5

I love working out at crunch the staff are amazingly friendly and helpful. The updated machines have given me a great work out and their classes are really good too!

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★ 5

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★ 5

This gym is one of the best in the area. The staff is extremely helpful and friendly, they truly make it a great environment in the gym. Both managers named Jen have amazing and genuine energy, they’re always eager to help you have the best experience possible. It’s also very clean and they have a lot to offer. I would definitely recommend checking it out.

Source: Google

★ 1

I am really upset how this place is running in terms of daycare my may concern of signing up to this gym was for daycare. They always give me the run around about hiring employees for that position or supplies still need to be enforced in the kids room. Meanwhile there's more than 3 to 5 employees working at frount desk . This brings to my attention that you have workers but they don't like to take care of kids. Please crunch head boss Jen if you are reading my review give me a call. I also want to share important information with you . That should not be discussed on this review . Thank you

Source: Google

★ 5

Went in the afternoon, nice and clean, not too crowded. Jen is cool too 😉

Source: Google

★ 5

Moved to Lake Hiawatha in May and wasn’t sure if I should get a membership or not, and I got an awesome Tour from the GM and I signed up for a membership and PT! Great atmosphere, clean, and the staff is amazing!

Source: Google

★ 1

If you like being reminded what high school is like you could go to crunch because that’s pretty much what it is! Very young kids that just break everything. Not to mentions machines are out of service for weeks on end. Sure it’s only 12.99 a month so I guess you get what you pay for. Will be canceling my membership I would rather pay more money for a better gym

Source: Google

★ 5

Just want to say that I love this gym. I don’t know why the haters are making these fake reviews. If you miss Laurie that much? Go hang out with her. While these people are complaining about the wrong things, they should be more focused on the right things. The equipment is modern and state of the art. It’s never too crowded, and the gym is always clean. Also… Jen is an amazing person! I wish more people were as caring and compassionate as she is. Do yourself a favor. Want a good gym, come here. You want drama, go somewhere else!

Source: Google

★ 1

I have been to a few gyms and thought I found the perfect one until I realized their was no professionalism. Jen, the general manager does not know how to run or manage this gym. The one instructor who was perfect for me was let go with no reasoning and I can not find anyone else here with the same knowledge and experience. Save your money and go elsewhere!

Source: Google

★ 1

I recently returned to gym this week after summer vacation & found that the most important employee, Laurie is no longer there. She was such an asset & now it’s gone downhill.Her classes have been cancelled and members are not happy and unfortunately management doesn’t even seem to care. The general manager is inconsistent with everything she says & does, definitely going back to LA Fitness!!

Source: Google

★ 5

Source: Google

★ 5

Love this place!

Source: Google

★ 5

I am new to the area and signed up here last week. I LOVE this facility it is gorgeous and the staff are so nice and friendly. I took my first group fitness class and absolutely loved it. They also keep the gym SPOTLESS. So far I am loving this gym experience.

Source: Google

★ 5

I come to this gym for one reason and the is for Phil Nisen the cycle instructor! He is awesome. Experienced, seasoned professional and knows how to select the right music with a workout you will never regret!
I moved from another gym just to attend his classes. Only reason why I and many others joined this gym as it's 20 mins away!

Source: Google

★ 5

Source: Google

★ 5

Finally a nice gym in the Parsippany area. Great staff very friendly and helpful. Gym is clean and all the equipment actually works.

Source: Google

★ 1

I attended this gym a few months ago while visiting friends and family. Although I don't live in the area I do make several trips up to north Jersey a year. When doing so I like to do my workouts in Gyms outside of my Gym chain. I'm not a class kind of person but took a class taught by Laurie. I was intimidated being 100% of my workouts are free weights and machine oriented. Laurie was sympathetic to the fact I was intimidated and made sure I felt at ease. While waiting for the class to begin several members told me she was the best. She made it fun. Was direct and enthusiastic. At my most recent visit I learned Laurie was no longer there. Based on my experience under her direction and the accolades from the members I met this gym has lost an asset.

Source: Google

★ 5

This is one of the cleanest Crunch gyms I've been to. Not only do they keep their facility clean, but their employees are super friendly and welcoming. This is a gym that cares about their members.

Source: Google